 5 938 anmeldelser

Embassy Suites Dallas Frisco Hotel Convention Center & Spa

7600 John Q. Hammons Drive, Frisco, TX 75034, USA Adgang

Embassy Suites Dallas Frisco Hotel Convention Center & Spa

Dette hotel er ikke-ryger
Ambassy Suites Dallas - Frisco/Hotel Convention Center - Spa er placeret i et perfekt område for enhver virksomhed eller familie slipper væk. Vi er forbundet med North Dallas* største mødefacilitet Frisco Conference Center med over 92 000 kvadratmeter mødelokale og 330 gæstesuiter til enhver begivenhed. Her er listet kun et par af områdets attraktioner Dr Pepper StarCenter Dr Pepper Ballpark /Home of the Roughriders Baseball Team /Hawaiian Falls Swimming Park Stonebriar Mall Center Center i Preston Ridge Pizza Hut Park /Home of FC Dallas Soccer Team og forskellige topnavneunderholdere / Tom Fazio Championship Golf Course EDS Corporate Headquarters Countrywide Mortgage JC Penney Frito Lay North America Cadbury Schweppes Dallas Fort Worth International Airport / DFW / og Dallas Love Field Airport.
Gæster til Embassy Suites Dallas-Frisco Texas Hotel opholder sig i rummelige to-værelses suiter og modtager en gratis kogt til ordre morgenmad og en natlig manager*s modtagelse. Højhastighedsinternetadgang er også tilgængelig.

Værelser

Hotel

  • Internet
    GRATIS WiFi
  • Transport
    Parkering på stedet
  • Parkering
  • Parkeringsplads
  • Transport - lokalområdet
  • Transport - lokale kontor
  • Parkeringsservice
  • reception
    Concierge
  • Hurtig indtjekning
  • Hurtig udtjekning
  • Sen check-out til rådighed
  • Arbejd væk
    Business center
  • Skrivebord med stikkontakt
  • Affotografere center
  • Generel
    Klimaanlæg
  • Telefon
  • Opvarmede værelser
  • Indvendige korridorer
  • Ikke-ryger værelser
  • Offentligt område aircondition
  • Telefon jack adapter til rådighed
  • Hotel tjeneste
    ATM / Hæveautomat
  • Renseri
  • Brandsikkerhed kompatibel
  • Dagligvarer service til rådighed
  • Hårtørrer
  • Strygebræt
  • Vaskeri / Parkeringsservice
  • Højttaleranlæg
  • Sikkerhed
  • Aftæpning
  • Betjent rengøring
  • Betjent samme dag renseri
  • Outlets
    Gave / Kiosk
  • Rejser med andre
    Child programmer
  • Legeplads
  • Familie plan
  • Kæledyr er velkomne
  • Begivenheder
    Konferencefaciliteter
  • Aften modtagelse
  • Udstilling / konvention gulv
  • Mødelokaler
  • Miljøvenlige faciliteter
    Lokal samfundsengagement

Værelser

  • Meddelelse
    GRATIS WiFi på værelserne
  • Høj Internet hastighed
  • High speed trådløs
  • Telefon med flere linjer
  • Telefon med højttaler
  • To-line telefon
  • Voice mail
  • Sengetøj
    Vugger
  • Sofa seng
  • Badeværelse
    Badeværelse bekvemmeligheder
  • Badekar
  • Badekar / bruser kombination
  • Mad og drikke
    Kaffe / te maker
  • Mikroovn
  • Mini-køleskab
  • Køleskab
  • Wet bar
  • Underholdning
    Alle nyhedskanal
  • Kabel-tv
  • CNN availaible
  • Gratis film / video
  • Avis
  • Forretning
    Kopimaskine
  • Data port
  • Skrivebord
  • Skrivebord med lampe
  • Spare stikkontakt til rådighed
  • Telefoner med besked lys
  • Generel
    Aircondition styres på værelset
  • Vækkeur
  • Brandalarm
  • Jern
  • Ikkeryger
  • Sikker
  • Self-kontrolleret opvarmning / køling
  • Røgdetektorer

Fritid

  • Pool
    Indendørs pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-timers fitnesscenter
  • Motion gym
  • Fitness center
  • Sport
    Golf
  • Jogging spor
  • Tennisbane
  • Kulturel
    Børns program

Mad og drikke

  • måltid plan
    Morgenmadsbuffet
  • GRATIS morgenbuffet
  • GRATIS komplet amerikansk morgenmad
  • særlig opmærksomhed
    GRATIS cocktails
  • GRATIS kaffe i vestibulen
  • GRATIS aften modtagelse
  • GRATIS på Værelset kaffe / te
  • Lobby kaffestel
  • Velkomstdrink
  • Services
    Executive gulv
  • Miljøvenlig mad
    Lokale og sæsonbetonede fødevarer
  • Køkken faciliteter
    Grill grill
  • Outlets skriver
    Cocktail salon
  • Kaffebar

Morgenmad

  • GRATIS morgenbuffet
  • GRATIS komplet amerikansk morgenmad
  • Morgenmadsbuffet

House politik

  • Ankomsttid: 15:00
  • Afrejsetid: 12:00

Annuller politik
Reservationer skal annulleres 24 timer-vært tids- før ankomst for at undgå en annullering straf. Se regler sats forud for booking for at undgå en udeblivelse fakturering mindst en overnatning og skat.

Rejs med andre

Børnepolitik
Børn 18 år og under er gratis, når de deler værelse med dig.

Kæledyr er tilladt efter anmodning.
Kæledyr tilladt: max størrelse - store (75 lbs)
kennel: Bo Bunkhouse 972-335-009

sprog, der tales

  • Engelsk

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Velkommen kapacitet

  • Antal Mødelokaler: 54
  • Antal soverum: 330
  • Største Meeting Room Størrelse: 41760 sq. ft.
  • Største Mødelokale Kapacitet: 3500

Parkering

  • Parkering på stedet
  • Parkering
  • Parkeringsplads
  • Parkeringsservice

Faciliteter

  • Max sædekapacitet
  • Vært sociale funktion

Miljø

Ejendomens miljøvenlige handling

De miljømæssige udfordringer har indflydelse på trivsel for mennesker og økosystemer rundt om i verden. Vi stræber efter at fungere så effektivt som muligt på tværs af vores værdikæde. For kulstoffattig fremtid, vi reducere og overvåge energi- og vandforbrug. Som en del af vores forpligtelse til at reducere vores affald til deponering, har vi skabt en omfattende strategi for affald og arbejder med WWF for at reducere madspild i vores drift og supply chain. Ansvarlig indkøb gør en forskel: vi kilde varer og tjenesteydelser lokalt som muligt.


  •  Lokale og sæsonbetonede fødevarer
  •  Lokal samfundsengagement

Certificeringer

ISO 14001

ISO 14001 er en internationalt accepteret standard, der skitserer, hvordan man sætter et effektivt miljøstyringssystem på plads. Det er designet til at hjælpe virksomheder med at forblive kommercielt vellykkede uden at overse miljøansvar, såsom: • Forbedre deres miljøpræstation konstant • Overhold lokale og nationale regler og andre krav til abonnent • Forhindre vand, luft og jordforureningsfarer • Kontrol og optimer vand og energi Forbrug • Fremme affaldsgenvinding og bedring • øge miljøbevidstheden blandt medarbejderne og træne dem til at vedtage god praksis i deres aktivitet • Brug Eco-Label Housekeeping-produkter • Brug bæredygtigt skovbrugscertificeret papir

ISO 50001

ISO 50001 er baseret på styringssystemmodellen for kontinuerlig forbedring, der også bruges til andre velkendte standarder, såsom ISO 9001 eller ISO 14001. Dette gør det lettere for organisationer at integrere energistyring i deres samlede bestræbelser på at forbedre kvalitet og miljøstyring. ISO 50001 giver en ramme for krav til organisationer til: - Udvikle en politik til mere effektiv brug af energi - Fix mål og mål for at imødekomme politikken - Brug data til bedre at forstå og tage beslutninger om energiforbrug - Mål resultaterne - Gennemgå hvor godt Politikken fungerer og - forbedrer kontinuerligt energistyring.

Mest nyttige anmeldelser 9 38 anmeldelser

Janelle Belle
6 år siden – Google

10

I attended the women's conference, which was held in the conference center. It was an amazing event due in a large part to the staff at the Embassy. The entire place was clean and astetically pleasing. The meals were delectable and satisfying. The rooms were a home away from home, cozy, and immaculate. I would highly recommend this venue for any professional conference.

Mike Lemert
6 år siden – Google

8

Hotel is conveniently located next to The Dallas Stars arena. Plenty to do near by. The hotel itself is nice. It is a little older and some of the lobby furniture have seen better days. The breakfast is good, at times it needs to be refreshed better. Free happy hour. Shuttle service from the hotel is spotty at times.

Cassie Eades
6 år siden – Google

9

This hotel was very nice. The front desk was very fast with check in, complimentary breakfast was delicious and the room was kept great! It was located in a great area with lots of shops and restaurants near by. I would recommend this hotel to all my friends and family.

Alma Ortiz
6 år siden – Google

7

The hotel is very clean and the rooms are spacious. The pool could be cleaner. The dirt rings around the colorful tiles are gross to look at. I love the build in shower on the pool area along with the bathroom easy access. The white private windows to the lobby are also great. The pool hours are also convinient.

Daniel Foucachon
6 år siden – Google

10

Embassy Suites here in Frisco was fantastic! Very spacious rooms with couch. Clean, cool, well-designed rooms. Room service was above average, with great attention to detail. Highly recommend!

Frank Honest
6 år siden – Google

4

Stayed a few days for company meet, while staff is friendly and food incl the free breakfast is good, the room wasn't what i expect when it's +100/night.
Anti slip mat had been removed from the bathtub (not a big deal to me), but tub wasn't cleaned and had dirt stains on area above (where the mat was).
Both mattresses were worn, went to the reception desk and the lady looked at me in disbelieve, stating they were only a few month old, which to me is irrelevant, as worn is worn, and when you start to roll to the edge when lying down in the middle, shows it wasnt in good shape.
She promised me the staff would flip them over, but coming back in the evening, i could tell that didn't happen.
Guess the chairs in the lobby are also just a few month old (see pic).
Will recommend a different chain to my company for the next meet.

Juliene Hefter
6 år siden – Google

9

Fabulous place. Great convention center, great rooms, located near lots of restaurant options, plus staff is phenomenal! Hilton honors members can check in through the online application and you go right to your room with the door code on your phone. So convenient!

Keith Hopson
6 år siden – Google

7

Mostly friendly staff. Front desk was not incredibly helpful, but all others were great. Room was good. Bed and pillows were super comfortable. Great hotel overall.

Stirling Morris
6 år siden – Google

6

Attended a conference only. The general appearance is nice, but the men's room was a little dated fixture wise and consistently messy around the trash area. Food served was not good. Handicapped buttons didn't work for doors, some doors functioned poorly, and the accessible sill on the outer doors seemed a bit high.

Shawn Russell
6 år siden – Google

9

Great experience! The hotel is located in walking distance to the mall and restaurants. The front desk staff were friendly, courteous and helpful. There is an in-house cafe (pseudo Starbucks) with ok service. This was observed only because the hotel staff are so accommodating and they raise the bar for all. The breakfast bar and made to order area provided excellent food and beverage options. I did not join happy hour, but I appreciate that it was an option. My room was clean and inviting. I definitely appreciate the service and the experience.

The Banterang
6 år siden – Google

10

We stayed here for the Pinball Festival in Frisco, and we had excellent service, the room was clean and pristine in presentation. The breakfast was on time and tasted great. The employees were extremely nice and never rude or short.

Mario Guzman
6 år siden – Google

9

Absolutely love this hotel. Staff is always friendly and courteous. Hotel is competitively priced, but the happy hour and free breakfast in my opinion warrants paying a little extra. Hotel is very clean and rooms are comfortable. I usually stay here quite often for business as will continue to do so. Well done!

Sheila Spence
6 år siden – Google

9

Awesome place. Here for a conference. Did not stay in the hotel but the aesthetics just ooze quality. Upscale. Valet parking available. Parking garage free for up to half an hour. $5 for up to 12 hours. And $10 for up to 24 hours. Must pay at a kiosk on the 1st level. Not convenient because you must exit the vehicle to do so. Otherwise, lovely HUGE place!

Rodney Tatum
6 år siden – Google

9

Our church (One Community Church) hosted a Black Tie Gala here recently. It was one of the best nights of my life. Furthermore, Embassy Suites is one the best hotel chains you'll find. They have the absolute best breakfast hands down.

mmlrrivera
6 år siden – Google

4

My family and I stayed here this weekend for easy access to the convention center. While convenient I would not plan to stay here again. From the time we were "greeted" by valet, to the coffee bar, the customer service was extremely poor. Only the registration desk showed any customer service skills at all. The coffee bar attendant Saturday (2/17) night needs some serious training, including food handling skills. In fact, we threw away our food purchases after she proceeded to scratch her face and plop our breakfast muffin onto the cashier's counter top without gloves or a food container. No food containers, so she literally handed us a plastic shopping bag to unfold to place our open, unwrapped muffin. While the room was spacious, the chlorine smell was overwhelming. We were on the third floor above the spa area. Maybe we were directly over their pool?
I am giving them 2 stars, one for the convenient location to the conference center and the other for the spacious room size.
If you stay here, ask for the chemical free rooms, don't use the coffee shop, and don't expect the valet to offer you a luggage cart without a stern warning to bring it back.

Doc Strange
6 år siden – Google

9

Amazing venue for large events! Parking lot is convenient to the complex with easy access. Ballroom is huge. Good breakout rooms. Catering is top notch.

Miriam Sheehan
6 år siden – Google

9

Always a great experience at the Embassy Suites in Frisco. Stayed there for a three day conference. Rooms are great...beds are wonderful and the staff is very friendly and helpful.

Andrea Nida
6 år siden – Google

9

Throughly enjoyed our time at this Embassy Suites. Had a room concern soon after checking in but dialed the front desk and Josh (MOD) was in our room within minutes. He handled the situation quickly, professionally and with an attitude of true concern. Staff very friendly, professional and even found kitchen management (Ed) polishing silverware. Great beds, clean updated rooms, nice pool area and great breakfast.

robert bell
6 år siden – Google

9

This place is amazing and it's bigger than it looks. I love the decor. We had our company Christmas party here and the staff was wonderful

Graig Dominick
6 år siden – Google

9

Beautiful suites on this hotel, spacious, clean and the view at the breakfast area is awesome. Made to order omelets, various choices of fruit, and all of the buffet is more than I expected to have. Had a blast last week when I came over for business for a few day's and all of the waitresses and waiters are very professional, and pleasant especially one beautiful Spanish lady that her name is Sandra if I'm not mistaking her name, she was wonderful, friendly and attendant to all needs and needed to write this review about her because she went out of her way to make me feel wright at home with her smile and nice short conversation I had with her. Eager to show me where all of my favorite breakfast was and she even brought me a few things to my table. I just want to say "THANK YOU Sandra" for all you did on does day's I was there.

John Elliott
6 år siden – Google

8

It's always a treat staying at an Embassy Suites. Atmosphere is festive and fun. Rooms are very nice with great views. Love the evening happy hour but snacks could be better. Great location with tons of shopping and things to do make the Frisco ES stand out.

Isaac Kirkland
6 år siden – Google

10

Had a company event there and Jenn Gill was amazing. Very pleasant and professional in every aspect. She made sure that everything was correct and as requested. Her manager some lady not worth remembering was rude and off putting, the uppity type, however Jenn more than made up for it. Even thought you could tell she was extremely busy she always had time for our questions and concerns.

Carlos Gradiz
6 år siden – Google

7

Tremendous customer service. We arrived at the early hours on tuesday morning. We were not satisfied with the room that was given to my wife and I. We quickly returned to the front desk and they immediately gave us another without major dilemma.

Sudden Roserade
6 år siden – Google

9

Excellent hotel! Rooms were very clean and comfortable (even my pull out couch). Breakfast was also very nice, made to order omelettes and your typical continental.

Tara Rice
6 år siden – Google

7

I attended for a conference. The hotel was very nice. My only complaint was parking. There were plenty of spots, but when you have a lot of people and one person taking money this causes a problem. Nothing major bit important. The food catered by the hotel was wonderful!

Ian Knox
6 år siden – Google

9

Excellent stay. This was my first Embassy Suites experience. The rooms seem great for families, although I was alone. The complimentary breakfast was delicious and the happy hour was great!

Sergio Palomares
6 år siden – Google

9

Really big suits specious, clean. They have breakfast buffet every day and is very delicious, omelets made to your choice. The waitress are all friendly specially Sandra she is awesome, friendly, and always eager to help anyone, she goes out of her way to make anybody feal welcome. Thank you so much Sandra you made me feel wright at home, Keep up the good work.

daniel lebleu
6 år siden – Google

10

The whole hotel is a beautiful conference and resort!!! It even has a little art hallway in the conference center. The entrance and lobby are beautiful. The restaurant and dinning area are more than I expected! And the spa was just what my wife and I needed! It's perfect for all occasions!!!

Jason Smith
6 år siden – Google

10

It is a very nice place to stay. Its in a good location with a lot nearby. They do a good job keeping the place clean and making sure you are happy during your stay and the 2hr happy hr with an open bar is always helpful

S Kirby
6 år siden – Google

9

Stayed here for 3 nights and it was great. Front desk was very accommodating. Breakfast was very good & even the shuttle service was nice.

Zach Bryant
7 år siden – Google

10

It has been a wonderful stay. Room has been clean and staff very nice and helpful. The WiFi worked good enough, but not the best. Breakfast and the evening reception were both tasty! The bed was super comfy...overall a very nice stay.

Chris Johnson
7 år siden – Google

10

Came here for the TSDOS conference. All of the conference rooms were very nice. The staff was very helpful. The catering was excellent.

Tom Heron
7 år siden – Google

6

Our first room looked great, but the tub backed up with dirty water when the roon next to us started using their shower. And we killed 3 cockroaches In the bathroom! When we told them about the tub, they just offered to move us to another room; nothing else, no upgrade, or anything. We lost the room we had over looking the ballpark and didn't get to see the fire works, which my daughter was looking forward to. It's overall a nice hotel, our second room was much cleaner, and colder. That was another thing about our first room, it wouldn't get cold. However, this 2nd room is great cooling wise. We would stay here again, knowing that some the issues we experienced we're due to the current room renovations going on. We love Embassy Suites, and only stay in them wherever we stay, and would stay here again, but definitely feel a little let down on the customer satisfaction experienced on this stay.

Tim Mcgough
7 år siden – Google

7

Went on a Saturday morning breakfast staff was late getting the food ready. There needs to be one employee standing in the food line and put what is needed in the food line. Because food was emptying real quick and cups. I wish they had chocolate drink for breakfast. They don't have it.😔

Mikaela Young
7 år siden – Google

5

It was a nice hotel and very pretty. But we found a tick in our room, and the hotel was still under construction so it smelled a little toxic. Since we had the tick we moved rooms and our floors were wet and it smelled like mold. And our air conditioning was broken so we were either really hot or really cold. But it was a nice view.

Kellie Walker
7 år siden – Google

10

I always enjoy my visits at the Embassy Suites . Staff is very friendly and courteous. The rooms are comfortable and relaxing. Breakfast and happy hour is the best part!

Reed Henry
7 år siden – Google

10

The hotel is being renovated right now, but it was still a great stay. The location is excellent, as it is located next to a large shopping center with many restaurants and Dr Pepper Ballpark, home of the Frisco roughriders, which is one of the best minor league fields out there. The rooms are nice and clean with updated furniture and the breakfast buffet was great. Definitely my go-to when staying in Frisco, especially with the highways serving as vessels to the rest of the metroplex.

Nikhil Dev
7 år siden – Google

10

Favourite hotel in plano Frisco. Happy hour- free drinks. Great ambience. Great room service. Clean and fresh interiors. Pool is inside the hotel which is bad but overall great experience.

Julia Blackmon
7 år siden – Google

9

This hotel is very nice and clean. Close to the stadium, highway, and shops and restaurants. The suites are lovely with a living room, desk, bar, bathroom and large bedroom. The hotel has a beautiful lobby with fountains and lots of places to sit. Glass elevators to boot!

Larissa Cameron
7 år siden – Google

8

The hotel staff was very friendly. I was here for a conference and the food and rooms were excellent. I would like to see more recycling containers but otherwise was very pleased and recommend.

Dustin Van Tassell
7 år siden – Google

5

Staff was incredibly helpful, friendly, and attentive. The hotel itself was not so great. We checked into our room, but the pipes in the wall were making noise. My wife is a light sleeper and couldn't fall asleep with the noise. The front desk was great about finding is a new room, but even that room had it's problems. The thermostat did not work and the room was 67 degrees and the sheets on the bed were thin. The breakfast was great. They are doing renovations right now and I believe they are fixing the issues.

Mz. BlaqueBerry
7 år siden – Google

10

Beautiful hotel, conveniently located to shopping and dinning. Banquet halls are spacious, bar/restaurant have great options and daily happy hour. Staff is always pleasant and very accommodating. We have had our Annual Session here 2 years straight and loom forward to next year.

Kristina Davis
7 år siden – Google

9

Fantastic Hotel and Event Center. The hotel is beautiful with many amenities and the rooms are very spacious and clean. The staff was very friendly and helpful

Bryan Lazzaro
7 år siden – Google

7

It's a very nice and pretty hotel. The breakfast buffet is great and the 1st floor is beautiful. The carpets on the room floors are a bit dated, but they are renovating. The rooms themselves are spacious and great for families with small kids (the couch pulls out) or for a work trip where you need some space to get stuff done in the room

adil shaikh
7 år siden – Google

10

Stayed here overnight, I arrived late and the check-in was really fast and the lady at reception was very helpful. The hotel and room was stunning. Very clean, comfortable and relaxing. Would recommend this hotel.

Katherine F
7 år siden – Google

10

Great breakfast. Has the traditional continental breakfast, but also has a cook to order section. Rooms are nice. Walking distance from the mall (if you're adventurous).

Hien Ta
7 år siden – Google

9

Came for a conference. Location a little far from the airport but nothing terrible. Rooms are clean and spacious as is the hotel it self. Seems the hotel is on the older side. Elevators seem a bit run down since some of the buttons don't work. Service with the staff has been excellent, extremely friendly and accommodating.

Stan Bazycki
7 år siden – Google

7

I went to the ID show today, I received very good information from them. The convention hall was nice and well appointed. Facility was clean and convenient, I would recommend it to anyone interested in hosting a conference.

Nicholas Soliman
7 år siden – Google

9

The employees are very helpful and formal. The location allowed our organization to be very flexible with decorations. Served great food. Aesthetics was probably the best part of the experience

macsisp1
7 år siden – Google

8

It was later in the evening, around 6:30 p.m. when I arrived, on a Friday night, and very quiet in the convention center. The only staff I passed did not ask if I need help, though I was obviously looking around, and since they were talking with each other and ignored me, I did not stop to ask them for direction. Found my group with a little trouble. The facilities were very nice, the restrooms clean.

Robert Wynne
7 år siden – Google

9

I attended the Texas Pinball Festival, and really enjoyed myself. The breakfast was wonderful, the happy hour wad excellent. I recommend the hotel. I have stayed there the last 3 years, and always had fun.

Michael Elrod
7 år siden – Google

10

A great place to stay and host a conference. The staff was accommodating and very friendly. They have places to eat on site and within walking distance of many restaurants. I have stayed here twice and had no problems either time.

Mindy Miller
7 år siden – Google

9

Amazing breakfast! Fantastic staff. Had over 600 kids in the convention center and hotel for the weekend. Kept the kids safe and dealt with security threats adequately.

Bryson McBee
7 år siden – Google

8

It's pretty hard to walk from the hotel to the mall. There's no very safe way anyway. The rooms are very nice though the hotel is kinda hard to navigate. The lobby has a very peaceful design. This is a great place for conventions.

Warren Paul Harris
7 år siden – Google

9

Great hotel and Convention Center. The best view of Roughriders Stadium. A great view of the dining area from the top floor (unless you are subject to vertigo...

Laderica Knowles
7 år siden – Google

9

Great staff. Good hotel. In a very busy area with lots of shopping and food choices.

Kara Brock
7 år siden – Google

9

Modern and everything you need to feel at home. Clean, friendly and huge rooms. Hot plate available upon request. Kitchen was well equipped and made the experience very comfortable.

John Zimmerman
7 år siden – Google

10

Very nice place to stay. Staff was very helpful and friendly. Breakfast options were great, and overall a very clean place to stay.

Rivers Baldridge Jr.
7 år siden – Google

10

The manager, Helen is to be congratulated. I know all the hours she spends attending to minutia pays off. If you get the small things right, everything will go right. Breakfast great! Lunch Great! Dinner Great! FREE DRINKS! GREAT!!!!!! Well one free drink at happy hour. Great view of Plano from my hotel room.

[email protected] Dupreez
7 år siden – Google

7

Staff and rooms are great. Common areas are a little scruffy. Bits of trash on the carpet. Smudges on glass...but overall good.

Chase McCoy
7 år siden – Google

7

Loved the beds, breakfast was really good. The omelet cooks were really nice. Common areas were very comfortable. The reason I didn't give 5 stars were that the televisions in the rooms would not work with my electronics, wouldn't read my USB or laptop. For a convention center, these should really be updated for newest tech. Otherwise, great hotel.

Ambreen Zaveri
7 år siden – Google

7

Only one person at front desk we were setting up Photo booth and had a ton of equipment with us waited for a most 15 minutes and the one and only front desk person was on the phone the entire time and we just wanted to know which way to the ballroom..

Sergio Palomares
7 år siden – Google

10

Really big suits and the breakfast is very delicious. The waitress are all friendly, Sandra is awesome, friendly, and always eager to help anyone, she goes out of her way to make anybody feal welcome. Thank you so much Sandra and Keep up the good work.

Sean Hill
7 år siden – Google

8

Hotel is amazing, breakfast is what you expect. Not a fan of the pillows. Had a hard time getting comfortable. 8/10 overall I'd say.

Carin Price
7 år siden – Google

7

Lots of convention rooms. Wish the convention activities were better advertised. We had to walk all over and ask for help too find the appropriate activity we were looking for. Would've been nice to have signs outside the hotel by entrances explaining locations.

Sara Fluegel
7 år siden – Google

7

Very nice rooms and the convention center was close by and easy to navigate. Food was good and the Embassy Suites has complementary happy hour and light finger foods for guests. Staff is nice. I suggest they have check in staff ask if the guest is there for work. If they are, ask for their company credit card advising that if the guest uses their personal debit card, it will place a hold on your account for the ENTIRE cost of the stay. It's not for incidentals only. I asked if it was for incidentals and they ran my personal card without giving me a clear answer. The next day I learned it cleared out all available cash, labeled as pending. Five days later we finally had the money back. They say they can release it, which they do, but then it stays on the bank to do the rest. They say Chase can get it back in three to four days, but Bank of America takes five. Since we were essentially broke for a week, due to lack of communication and the push the run a card now, I gave a four. Miscommunication or lack there of caused this. Had I known, we would have waited (and gladly) until the company card had arrived. Six hundred dollars in limbo is not my idea of a five star experience. Allow your guests to opt for waiting or allow them to decide if that pending charge is a hit they can take until the money is released four to five days later. Other than that, it's a great place to stay, staff are welcoming, nice and helpful. And as I don't travel often for work, now I know for next time! 😊

Alexia Bailey
8 år siden – Google

10

The rooms are very spacious and clean. Great breakfast, with made to order omelets and huge buffet. Complimentary bar in the evening. It's wonderful really.

Lani Valdez
8 år siden – Google

9

This hotel is very nice. The Embassy never ceases to amaze me with their breakfasts, they are always on point. The rooms are pretty clean and very roomy. The bathrooms are also clean. The staff seem to be very nice, with almost every employee I encounter tell me hello and ask me how I am doing. I haven't ever had any complaints about the Embassy during any stay I've had.

Kevin Ten Eyck
8 år siden – Google

8

Large, clean rooms, manager reception with free drinks, excellent breakfast. Great pool, had a broken sauna but otherwise great! They just replaced a bunch of mattresses.

Cecilia Resweber
8 år siden – Google

10

Beautiful hotel, spacious rooms. Buffet breakfast, beer/wine and light
hor d'oevres, coffee shop (they serve Starbucks coffee but it is NOT a Starbucks store) Delicious, reasonably-priced food at the hotel restaurant. Connected to the Frisco Conference Center.

Diego Matehuala
8 år siden – Google

9

We had a company meeting and the conference room was awesome. The pastries and coffee were delicious as well.

Stephanie Rooks
8 år siden – Google

9

Room was clean and very comfortable. Staff was friendly and courteous. Convient to great shopping mall and many restaurants. Would definitely stay here again!

Mitchell Hussey
8 år siden – Google

9

Great stay! Nice hotel, good service, big room, and fast elevators.

maggie lyons
9 år siden – Google

9

First impression awesome I got to check in early got a room with a balcony service was amazing food was amazing no complaints here love that the mall is in walking distance. Sauna worked great. Super nice staff all around breakfast was exceptional. And I found the furniture to be in really good condition. Great shower pressure. Manager also very nice
Firm comfy bed slept like a baby

Jeremy Lukas
9 år siden – Google

4

Stay was March 13-15. Fire alarm went off early Sunday morning around 2 am. No communication or emergency plan by staff on-duty. Pregnant wife went down 9 floors of stairs when a simple call or hallway check could have prevented the mass chaos and confusion by most customers. There was no fire, but someone who burnt popcorn in their room microwave. They should have a system in place in general for emergencies, real or not.