Great location! The room we stayed in was spacious and clean. The housekeeping staff was so friendly and even gave my toddler snacks. Everyone at the hotel is friendly. Simple but yummy breakfast in the mornings. Nice evening social during the week with drinks and food. I'll never stay anywhere else but here!

I travel a lot. Although this hotel is not a Hilton the location was convient. The people we're very friendly. The room was clean & well kept. I would stay here again if I return to Omaha.

We stayed there while visiting the Omaha zoo. We had a great stay! The staff is very friendly, the rooms were clean, the breakfast was delicious, and I really enjoyed the evening reception they had. A free glass of beer was delicious after a long day at the zoo. I would definitely stay there again.

I travel quite a bit for work, and am not a high maintenance person. The staff was friendly and accommodating. Food was typical hotel food, not excellent but not bad. Room was great, clean and large.
Here’s why I left 4 starts instead of 5:
#1 - The HVAC unit was right next to the bed, like 2 feet away. When the AC is running, you are freezing, but otherwise, when the AC was not running, the room temperature was fine. I wish they would place the bed somewhere else, there’s a ton of space in the rooms.
#2 - they charge $8/day for parking. Seriously?!? There’s street parking everywhere. The parking lot was 2/3 empty the entire time during my stay. I ended up parking on the street, for free. It’s Omaha, not DC or SF where parking is impossible to find.
#3 - Only had soft pillows provided in my room, and woke up with neck and back pain after the second night.
If I have to come back to Omaha, I may try a different hotel.

Great hotel! Staff and customer service is A+. This hotel offers free breakfast and evening food and drinks every Monday-Thursday. The business center is nice. Nice pool area, and they even offer an outdoor patio area with grill. Great value for the price.

This is the second time I've stayed at this location. The first time my room had been smoked in and I received a different room with no hassles.
This time, we arrived at 4:30 after a long day at the zoo. Check in started at 4, however I was told the room wasn't ready yet. And it would be ready shortly. So my family and I waited in the lobby for over an hour before the staff gave us an upgraded room at no additional charge.
The staff have always been really good here, but to have issues both times I visit simply cannot warrant more than an average rating.
We will likely look into other places on our next visit.

Very nice hotel, clean rooms and great staff. My circumstances were a little complicated but the front desk clerk "Hannah" was more than helpful and understanding. Will definitely be coming back here.

Clean room, enjoyed grilling and sitting on patio. Took shuttle to old market, driver friendly and responded in 5 minutes, both times. Social hour with food and drinks was an unsuspected bonus. Front desk staff friendly. Pool liner is showing signs of wear, otherwise overall good experience.

Excellent customer service. Everyone especially the front desk employees are all very nice, friendly and accommodating. Rooms are great, suites with a separate bedroom makes your night quitter. Comfy beds. Great location.

Were very happy with our room and stay. The suite was updated and very clean. The beds we're very clean and comfortable. The breakfast and coffee in the morning was delicious. Everything was perfect and comfortable for my family of four.
We definitely be back😎

Different staff greeted us with a huge smile and was nothing but accommodating for all of our needs during her stay. The breakfast buffet was very good, the shuttle service was prompt and gets you everywhere you need to go, the pool was clean and very relaxing. And the rooms were the best thing of all very clean, comfy beds, very spacious.

My family (parents, siblings, nephews, and my son) stayed overnight . We had a 2 bedroom suite. Worked out great. Kids loved the pool. Nice breakfast. Would definitely stay again!

Great night stay. Enjoyed the evening social hour drinks and snacks. The room was clean and the bed was comfortable. Exactly what is expected of Homewood.

The room was nice and big. But the hotel labeled the kitchenette as a full kitchen with a oven and there wasn't one which we needed for all the food we had planned to cook. So we had to go out and order pizza which was what we did not want to do. We ended up not having a very good view of the postponed fireworks at TD Ameritrade across the street. It was nice that each room inside the suite had two TVs and a total of three beds. One of the beds was the couch pullout. It could have been softer because I woke up several times from the uncomfortable mattress. The continental breakfast had eggs, cooked sausage, cereal, breads, muffins, etc. But I wish they had bacon like most hotel breakfasts do. Overall it was decent.

I really enjoyed the room. Decent social, but was disappointed with the breakfast. Nothing fresh at all- just carbs in every form and some powdered eggs. It would have been nice for some yogurt, or fruit of any kind. Even a banana!

We had a family XMAS celebration over the weekend. It was enjoyable and the staff was friendly and helpful. Rooms were clean and well stocked.

Vary nice hotel. Was able to give us a ride to everywhere we wanted to go.

Easy to get to location, friendly staff, clean rooms. Great experience

Jessica at the front desk was totally nice and helpful. Made me feel welcomed every visit.

Friendly staff, spacious 2 room suite with kitchenette, comfortable bed, and good shuttle service. I wasn't able to attend the nightly happy hour, but my visit to Homewood Suites was enjoyable and perfect for my trip to Omaha.

Very nice hotel. The rooms were modern and large, and the staff was accommodating. Location was about a 20 minute walk from downtown.

Overall not bad. Nothing amazing. Breakfast waa good but not great. Same with the rooms. Wifi was awful but the location is great. Tons to do in any direction from the hotel. Prices were pretty much as expected.

Great location and everyone is so friendly here! The rooms are spacious and there are great views of the city on the upper floors. They have a complimentary breakfast every morning to get your day started and a light meal with drinks in the evenings during the week. This is the second time we've stayed here and we have a great experience every time!

Love the layout of the rooms. Door between the bedroom and living room area. Stove, dishwasher, full fridge freezer.
Didn't like the not so clean carpet and couch. Don't wear white socks on the carpet or sit with white clothes on the couch/cushions. Our floor, apparently has a defective hot water pump, so hot water for showers were not always an option.
Cleaning of the room was sketchy. Not always getting towels, had to ask 2x
Thankfully the young guy at the front desk was pro active and organised the towels and even offered to change rooms due to the hot water problem.
Aside from these problems, I would stay there again but would be less hesitant if these problems weren't there. The cleanliness was the most worrisome

Really nice hotel. The free beer and wine was lovely. Breakfast was a slight step up from the usual. The indoor pool and hot tub was lovely. Our 2 bedroom suite was amazing and we had the best sleep we'd had in weeks. We weren't able to check in when we were supposed to, but they comped us admirably with a free night's stay and goodies for the kids.

This place rocks. It exceeds expectations on all levels and its location cannot be beat. While not located in the "Old Market" area, it is definitely within walking distance (1/2 mile). If ever back Omaha way, this place is definitely first on the list.

Great breakfast. Good evening snacks with a free beer. Clean room. Fun pool. Would recommend to friends. Big open clean room.

We checked in online ahead of time with the fantastic ability to choose our room. We picked an available corner room and looked forward to a little extra space. Upon arrival in our room I couldn't believe how much extra space we had, the room was huge. The pool was nice and warm and the kids loved it. Breakfast was okay, would have loved some non acidic fruit options. The only thing that left a bad impact on me was waiting for our room to get cleaned. They never showed up even after a request after 3pm to make sure we received extra bathroom towels.

Clean rooms & hotel. Front desk personnel nice & very helpful. Room prices reasonable. Location was good to many attractions.

Really nice stay. Great breakfast. Nice, clean rooms. Easy walk to restaurants. Would definitely recommend it to anyone staying downtown.

Great rooms. Great staff. They're happy to help you with anything you need.

Visited Omaha from St. Louis. We stayed an entire weekend and had two vehicles (Paid nearly $400 for the hotel). Upon check-in I was told we would receive one parking permit and we would have to park our other vehicle across the street and PAY to park it all weekend, otherwise it would be towed .. I explained that we came from out-of-state, spent nearly $400 on a hotel room for the weekend and they wouldn't give us another parking permit to park for FREE?! They would not budge. So .. just bring one car or be prepared to shell out even more $$ ! (Please keep in mind when we were checking in it was pouring and continued to pour all weekend long) So we paid to park & got situated in the hotel room. The room was nice and we slept well. The hotel is in a nice, convenient location.

The swimming pool, in my opinion was on the small side and seemed cramped with other families in it. The breakfast bar was good and there were several things to choose from. The staff left much to be desired but perhaps I was upset over the permit issue.

Room was well furnished and very clean. Great service from the staff. Breakfast buffet was good.

They offer decent amenities (gym, free breakfast, indoor pool, hot coffee at all hours) but the bedding situation leaves something to be desired. They have a duvet insert between a top sheet and a coverlet. So the blanket that is difficult to wash isn't covered by anything. They also failed to replace a dead bathroom bulb for 5 weeks. Yes, using the bathroom with the door open for 5 straight weeks. The staff is really friendly and the stay was fine but really nothing above average.

Location is nice, near the old market, downtown library and few restaurants, right near the interstate. Employees were helpful and courteous. Rooms where clean and we'll kept.

Home suites has been great. The staff has been very friendly and kind. We enjoyed the free dinner Thursday evening and breakfast Friday morning. The pool has been great as well. I love the suite that has a separate bedroom and kitchen with so much like a dishwasher, kurig, and paper towels. The parking here is good as well. A couple things that would be great is hot chocolate packets in the room and for breakfast to have bacon or sausage. A personal preference would be to not have cheese in the scrambled eggs. But overall our stay has been great!

Wanted a hotel close to the event we were attending, this was only a block away. This hotel had the best ratings so we gave it a go. The concierge was nice, they let us check in a half hour early. The room was wonderful; they aren't kidding when they call them suites. We used the pool and hot tub; the hotel had great amenities. And the breakfast in the morning wasn't too bad. Would definitely stay here again!

Nice place. Wasn't there for the whole night but they do have very nice rooms. Plenty of space

Very nice hotel. I am a fan of Homewood Suites. This particular one was quite classy. The furniture was comfortable and nice looming.

Really nice place with great room set ups, amenities and service. Good food too.

I recently stayed and was overall very pleased. The rooms were nicely decorated, clean and modern. The staff was very helpful and nice. I also like the breakfast option in the morning. I will definitely stay again.

“Great Downtown Location”
This is our 2nd trip to the Downtown Omaha Homewood suites. The hotel is an easy walk to the Century Link where we took in a Creighton Game. Love the large bedroom and the living room with the fold out couch.

Best city views of downtown Omaha Neb. for a very low price. Staff is amazing and by far the most professional I have had the pleasure to engage with from the moment of arrival through departure.

Stayed here for one night and was very pleased. Clean and comfortable. .would recommend and would stay there again. Breakfast was served in a large area. .food was just okay if you are not looking for a big breakfast.

I don't normally write reviews, but I was so impressed by our stay, that I couldn't help but write one. We checked in this past weekend after a long day at the zoo. Amy, who was working at the front desk, offered to upgrade our suite to allow us enough room to sleep comfortably. She was very pleasant, and very helpful. She took the time to make us feel welcome. Our room was large, comfortable, and very clean. There were several options for breakfast in the morning. We don't stay in Omaha often, but the next time we do, we will definitely stay here (regardless of what part of Omaha we need to be in)!

The look and feel of the hotel is great. It looks great and I'm very comfortable. It feels like home. The view is good.

I am a big fan of this hotel. While occasionally the breakfast is slightly understaffed or chaotic, overall it is a convenient location with extremely helpful staff. It is also a clean, comfortable room.

I stay here frequently when in the area for business and personal travel and highly recommend it for convenience and amenities in the area. It is also located on the edge of a great neighborhood and has easy access for biking/running to great trails.

Favorite place to stay in Omaha. Easy to find, Close parking. Great service. And really comfortable bed. And the price is pretty reasonable for a suite type room. Love the evening reception. Food is always just right. Good service too. Very friendly staff. NO PETS thank God. I'm allergic to animals. Seriously consider this location for your next visit. They will not disappoint.

Very friendly and helpful staff. Location was perfect and shuttle service is nice. Close to many downtown attractions and Creighton. Worked out perfectly for our small family.

The staff was friendly and accommodating. The room was comfortable and spotless. I had a great stay.

Our room was a suite on the 6th floor with the full kitchen and pull out couch bed. It was very comfortable and clean. We were all the way across the hotel from the elevator, which was great noise wise but not so great when walking back from the pool. The complimentary breakfast was absolutely delicious, but the orange juice tasted a little off. I loved the complimentary lemonade and fruit in the lounge area. We will definitely be back!

Great rooms. Super helpful staff!

Stayed with a group. The rooms were comfortable for 3 people and were clean and well stocked with towels and pillows. The pull out was terrible and sitting on it I would fall all the way through. Otherwise a nice comfortable hotel.

Front desk was so helpful. Gave us tips about downtown. Had a free shuttle to downtown and free parking on site. Kids loved the huge pool I enjoyed the hot tub. Would stay again hands down

I did NOT stay at this hotel, which is a shame as it looks awfully nice- but the booking procedure was akin to calling the IRS and trying to be walked over the phone though filing taxes for the entirety of a corporation. After sitting through a lengthy phone menu that wanted to ask every question they could ( and then top it off by asking me if I wanted to do a survey after the experience) they put me on hold. Finally, the operator comes on, tells me the price I saw online can be matched but only if I can find the "right site online". We then spend five minutes with me trying to figure out what I need to give him to establish bona fides, whereupon he tells me he will have to "get someone to confirm he can give me that price" and bounces me to Dallas, TX to talk to Complaint Elevation Dept at Hilton- who has utterly no clue what the previous operator was doing---and, to be clear:
All I wanted was room for two nights.
That's it, the massive totality of my request and, oddly enough, you'd think when you call a hotel that they could simply TELL you- yes we have a room, or no, we do not. If I was Hilton corporate and knew what customers were encountering here I would hit the roof- how in the name of heaven are you expecting to compete at this level when you can't even successfully book a room without making it a trial by fire? Like I said, it bites, because I thought the place looked great, but finally gave up when Dallas started explaining to me about a form I could fill out online- just wow

Great hotel with large, clean rooms. Good quality breakfasts and evening receptions. Good location. No complaints at all. Will stay here again if anywhere near the area.