5 832 opiniones

Homewood Suites by Hilton St Louis - Galleria

8040 Clayton Road, Richmond Heights, MO 63117, Estados Unidos Acceso

Homewood Suites by Hilton St Louis - Galleria

Homewood Suites de Hilton St. Louis - Galleria está ubicada en el centro de Lambert International, el aeropuerto de St. Louis y el centro de St. Louis. El hotel está adyacente a la ciudad de Clayton, el Distrito de Negocios Premier de Regions y está a solo dos cuadras de la estación Richmond Heights Metrolink que proporcionará un acceso conveniente al aeropuerto, el centro y al área metropolitana circundante. Quédese en nuestro espacioso alojamiento de suite durante un par de días o una estadía prolongada. Como un hotel principal en St. Louis, los huéspedes de nuestro hotel se encontrarán a poca distancia de algunas de las principales atracciones de la ciudad, incluyendo: * Centro comercial de St. Louis Galleria * Busch Stadium, St. Louis Cardinals * The Gateway Arch * St. Louis Zoo * Forest Park, St. Louis Art Museum y The Muny * Fox Theatre * The St. Louis Science Center * Edward Jones Dome, St. Louis Rams, al lado de los invitados del Centro de Convenciones de St. Louis en negocios intermedios o extendidos Las estadías en St. Louis también encontrarán que nuestro hotel está ubicado cerca de algunas de las empresas más grandes de St. Louis, como: * Enterprise Rent-A-Car * Brown Shoe Company * Centene Corporation * Graybar Electric * ernst & amp; Young * Clayton & apos; s Distrito comercial * Universidad de Washington Además, nuestras espaciosas suites cuentan con áreas separadas de vida y sueño que incluyen una variedad de comodidades que harán que los huéspedes en estadías de hoteles extendidos en St. Louis se sientan como en casa. Cada una de nuestras suites de hotel viene con: * Una cocina totalmente equipada, con refrigerador, microondas, utensilios de cocina, utensilios y configuraciones de lugar. * 32 & quot; Televisión LCD de panel plano con películas a pedido * Acceso a Internet de alta velocidad, cableado e inalámbrico * Dos teléfonos con, puertos de datos y un teléfono de altavoz adicionalmente, en Homewood Suites de Hilton St. Louis-Galleria Invitces disfrutará de un inicio de suite de cortesía Desayuno caliente a diario, así como una recepción de bienvenida en casa de lunes a jueves por la noche, que incluye una comida ligera y bebidas (se aplican las leyes locales). El hotel también

The Homewood Suites by Hilton St. Louis - Galleria is centrally located to Lambert International, St. Louis Airport and Downtown St. Louis. The hotel is adjacent to the city of Clayton, the regions premier business district and is just two blocks from the Richmond Heights Metrolink station that will provide convenient access to the airport, downtown and the surrounding metropolitan area.

Habitaciones

Accesibilidad

Hotel

  • Internet
    Internet gratuito
  • Wi-Fi gratis
  • Acceso a internet de alta velocidad para el ordenador portátil en las zonas comunes
  • Wi-Fi de alta velocidad
  • Transporte
    Estacionamiento gratis
  • Estacionamiento cubierto
  • En el sitio de estacionamiento
  • Estacionamiento
  • Estacionamiento con seguridad
  • Acceso tren
  • Mostrador
    Recepción 24 horas
  • Guarda de equipaje
  • Registro temprano
  • Check-in
  • Chequeo rápido
  • Mostrador
  • Late check-out disponible
  • Trabajar fuera
    Centro de negocios
  • Escritorio con tomacorrientes eléctrico
  • General
    Aire acondicionado
  • Habitaciones con calefacción
  • Pasillos interiores
  • Habitaciones para no fumadores
  • Baño o ducha
  • Área pública con aire acondicionado
  • El servicio del hotel
    ATM / Cajero automático
  • Limpieza en seco
  • Detectors de incendios
  • Servicio completo de limpieza
  • Servicio de compra de comestibles disponibles
  • Secador de pelo
  • Limpieza de habitaciones diaria
  • Tabla de planchar
  • Servicio de lavandería / valet
  • Lavandería en las instalaciones
  • Megafonía
  • Caja fuerte
  • Seguridad
  • Servicio de limpieza
  • Valet mismo día de limpieza en seco
  • Servicio despertador
  • puntos de venta
    Diverso / tienda de conveniencia
  • Viajar con los demás
    Niños bienvenidos
  • Plan familiar
  • Mascotas permitidas
  • Accesible
    Instalaciones accesibles
  • Ascensores
  • Eventos
    Instalaciones para conferencias
  • Recepción por la noche
  • Salones de reuniones
  • Instalaciones ecológicas
    Participación de la comunidad local

Habitaciones

  • Comunicación
    Wi-Fi gratis en las habitaciones
  • Conexión a Internet de alta velocidad
  • Teléfono multilínea
  • Teléfono con altavoz
  • Teléfono de dos líneas
  • Correo de voz
  • Lecho
    Cunas
  • Baño
    El cuarto de baño
  • Alimentación y bebidas
    Cafetera / Tetera
  • Microonda
  • Entretenimiento
    Canal de noticias
  • Cable de television
  • CNN disponible
  • Películas / vídeo
  • Papel periodico
  • Negocio
    Puerto de datos
  • Tomacorrientes eléctrico adicional disponible en el escritorio
  • Teléfonos con luz de mensajes
  • General
    Aire acondicionado controlado individualmente
  • Reloj despertador
  • Alarma de incendios
  • Hierro
  • De no fumadores
  • Sistema de calefacción / refrigeración con control automático
  • Detectores de humo

Recreación

  • Piscina
    Piscina interior
  • Piscina
  • Bienestar
    Jacuzzi
  • Bañera de hidromasaje
  • Aptitud
    Gimnasio 24 horas
  • Gimnasio
  • Gimnasio en el sitio

Comida y bebida

  • Régimen de comidas
    Desayuno buffet
  • Desayuno bufé gratuito
  • Desayuno americano completo gratis
  • Atención especial
    Cócteles gratis
  • Recepción por la noche GRATIS
  • Café gratis en la habitación o té
  • Servicio de café Lobby
  • Bebida de bienvenida
  • Servicios
    Servicio a la habitacion
  • Alimentos ecológicos
    Comida local y de temporada
  • Las instalaciones de cocina
    Barbacoa
  • Cocina
  • Tipo de tomacorrientes
    Salón de cócteles

Desayuno

  • Desayuno bufé gratuito
  • Desayuno americano completo gratis
  • Desayuno buffet

Normas de la casa

  • Hora de entrada : 15:00
  • Hora de salida : 12:00

Política de la cancelación
Todas las reservas deben ser canceladas 24 horas para acoger tiempo a menos que se requiere un depósito. Si esta reservación se ha hecho electrónicamente satisfaga la cancelación él electrónicamente para evitar la confusión y una cuenta si no se presenta. Política sujetos a cambio.

Viajar con los demás

Política de los niños
Los niños de 18 o menos y una 3ª o 4ª adultos se alojan gratis si comparten la habitación con usted.

Se admiten bajo petición.
$75(1-4n)$125(5+n)Max:2pets,dog/cat only

Lenguaje hablado

  • Inglés

Consejos de conserjería

Pase por nuestro comedor de lunes a jueves por la noche para disfrutar de nuestro social de la noche gratuita. Socializar con amigos, familiares e incluso con el personal de Homewood Suites mientras disfruta de bebidas y ofrendas de placa pequeña: son del tamaño correcto como aperitivo o una comida pequeña y satisfactoria.

Capacidad de acogida

  • Número de salas de reuniones : 1
  • Número de camas El Habitaciones : 158
  • Tamaño grande de salas de reuniones : 546 sq. ft.

Estacionamiento

  • Estacionamiento gratis
  • Estacionamiento cubierto
  • En el sitio de estacionamiento
  • Estacionamiento
  • Estacionamiento
  • Estacionamiento con seguridad

Comodidades

  • Capacidad máxima de asientos

Medio ambiente

Acción ecológicas de la finca

Los retos medioambientales tienen un impacto en el bienestar de las personas y los ecosistemas de todo el mundo. Nos esforzamos para funcionar tan eficientemente como sea posible a través de nuestra cadena de valor. Para el futuro bajo en carbono, reducimos y monitor de energía y el uso del agua. Como parte de nuestro compromiso de reducir nuestros residuos a los vertederos, hemos creado una estrategia integral de residuos y estamos trabajando con WWF para reducir el desperdicio de alimentos en nuestras operaciones y cadena de suministro. Compras responsables hace la diferencia: nosotros la fuente de bienes y servicios a nivel local como sea posible.


  •  Comida local y de temporada
  •  Participación de la comunidad local

Certificaciones

ISO 14001

ISO 14001 es un estándar aceptado internacionalmente que describe cómo establecer un sistema de gestión ambiental efectivo. Está diseñado para ayudar a las empresas a mantenerse comercialmente exitoso sin pasar por alto las responsabilidades ambientales, tales como: • Mejorar su desempeño ambiental constantemente • Cumplir con las regulaciones locales y nacionales y otros requisitos suscritos • Prevenir el agua, el aire y los riesgos de contaminación del suelo • Controlar y optimizar el agua y la energía Consumo • Promover el reciclaje y la recuperación de los residuos • Aumentar la conciencia ambiental entre los empleados y capacitarlos para adoptar buenas prácticas en su actividad • Utilice productos de limpieza de etiquetas ecológicas • Utilice papel certificado de silvicultura sostenible

ISO 50001

ISO 50001 se basa en el modelo de mejora continua del sistema de gestión también utilizado para otros estándares bien conocidos como ISO 9001 o ISO 14001. Esto facilita a las organizaciones integrar la gestión de la energía en sus esfuerzos generales para mejorar la calidad y la gestión ambiental. ISO 50001 proporciona un marco de requisitos para que las organizaciones: - Desarrolle una política para un uso más eficiente de energía - Corrija objetivos y objetivos para cumplir con la política - Use los datos para comprender mejor y tomar decisiones sobre el uso de energía - Medir los resultados - Revise qué tan bien La política funciona y - mejora continuamente la gestión de la energía.

El de más ayuda 8 32 opiniones

Jai Chandarana
Hace 6 años – Google

8

The rooms were comfy. Getting a little outdated. Stains on chairs and carpets. Right across the mall with decent food options. Staff was nice. Gym looks like retro 80s gym but a good gym for hotel. Breakfast was good. Evening social was good as well.

Jeremy Rasnic
Hace 6 años – Google

6

Pros: Convenient to metro link tram. Updated rooms and decor. Staff was pleasant and helpfull. Shuttle service to surrounding area including metro link. The ceiling fan was quiet and worked well with the A/C. Cons: Don't use shower heads that can't adequately disperse water at a pressure intended for the setting. In other words, either change your shower heads or up your pressure. The breakfast containers for sausage and eggs were broken. The handles were not attached as they should be. Takeaway: I'd stay here again, but would like the shower head to have more pressure.

Mathew Cramer
Hace 6 años – Google

6

Diamond member. Disappointed by hotel and staff. Kinda a mixed bag here. Some staff was great, others just so so. Air conditioners in the two room suite ran 24x7 and couldn't cool down the rooms. Water pressure in shower was poor, but acceptable by hotel standards. One of the pillows in the room was heavily stained and quite disgusting. Breakfast was a normal Hilton property breakfast buffet, but had a few extras I don't usually see at other hotels. Pool was nice, hot tub was extremely hot. Hotel is right next to highway. Overall, I would probably look at other options when I return.

Jacob Fedorchik
Hace 6 años – Google

9

Homewood Suites has provided one of the greatest hotel stays I have ever had. The location is perfect for visiting St Louis and their shuttle service is great. The staff has been nothing but helpful with recommendations and assistance when it is needed. I would recommend this place any day of the week and will stay with them again if the opportunity arises again.

Angel Prince
Hace 6 años – Google

7

This is a very nice hotel for long stay. The rooms have a small kitchen net. They have a full size ice box, microwave and table and chairs.
They have a couch and coffee table area sitting area. The beds are comfortable and the cleaning service gives you lots of towels and necessities.
I actually left my Yeti cooler there this week, that I use with my sight dog and they are in the process of mailing this to me. I stay here often and this was the first time I left a Item. So I appreciate them sending it to me at my cost.
They are close to shopping and other known locations of St. Louis and close to the metro. It does have a pool, and the traffic isn't heard from inside with the tv on during the day and at night its not noticeable as it slows way down.
They also have a complimentary breakfast. All in all its a good hotel. I gave it a 4, I leave 5 stars for the hotels like the Grand Floridian, The Four Seasons etc,, you can compare the extras and understand why some are 4s and some are 5s. This Hotel would be a 5 if they could offer all the extras this is a business hotel more then a vacation hotel.

Kenneth Clayton
Hace 6 años – Google

10

We always like to get a suite when we travel with the kids. That way we're not all on top of each other. Homewood has excellent rates and is conveniently located throughout the U.S. Every evening they have a managers special, with snacks and drinks, beer or wine. There is always a pool and spa to keep the kids occupied. My wife likes to burn off big vacation meals in the well equipped fitness rooms. I like to relax and watch the kids in the pool.

Sara Shabat
Hace 6 años – Google

9

Very nice and the rooms are big clean great service. Definitely will be back here for our next visit in St Louis !

Chris Wiegman
Hace 6 años – Google

10

From check-in to check-out the staff was fabulous and the rooms clean. I'll definitely look here again the next time I'm in the area.

Kristin Sohl
Hace 6 años – Google

10

Great service and excellent location. Nice, clean rooms. Large and spacious. Excellent breakfast. Very willing to accommodate business travelers

Chris Gill
Hace 6 años – Google

5

This extended stay hotel is about middle of the pack when it comes to offerings, hence the 3 stars. It does have a pretty nice workout room and there is a pool and spa. Food and drinks are served 4 nights a week. The rooms are pretty spacious, but the TV is a little dated, the kitchenware could be a lot better, and my stove has a broken burner. The internet speed is very slow and my showerhead/water pressure could be better. Overall, not a bad place to stay, but when you know you're gonna be here a couple months, those negative things can really be amplified.

Dawn Daniels
Hace 6 años – Google

8

It's was and inviting. The work staff were all friendly, not just the front desk person, but also the other workers who clean the room and the cook staff also. The amenities were awesome. A swimming pool full weight room, comp breakfast and dinner. Nice roomy rooms and clean and cozy. Also very comfortable beds.

Shelly Spinnato
Hace 6 años – Google

10

I was in town with my son for a Cardinal's game and we loved every bit of this hotel! The room was so fresh and so clean:) Delicious breakfast..... I didn't realize the stay would include free drinks and snacks during social hour so that was a nice treat!! I definitely recommend this hotel!

lydia griffith
Hace 6 años – Google

9

Really nice hotel! Staff was helpful, good breakfast spread. And it was great to be able to walk to dinner nearby. I didn't use the shuttle, but it was nice to have the option. Free parking and easy to get to as well. I would definitely stay here again .

Noah Bisel
Hace 6 años – Google

8

Nice hotel centrally located outside of downtown. Very close to the highway (right next to it actually, but it's not a nuisance) so getting downtown is very easy. It's also great to be literally across the street from the Galleria and have lots of shopping options available.

The hotel itself is very nice! Almost all of the rooms are suites, and even the ones that aren't have a wet bar, fridge, and microwave in the room. Lobby was kept very clean, breakfast was nice, and the staff was very friendly. We'll definitely stay here again when we come back!

Margery Rafalowski
Hace 6 años – Google

8

Great location! Easy was to many dining options and shopping. Quick trip to Forest Park. Clean accommodations and friendly staff. Hot breakfast was fresh and they kept it stocked. Hotel could clearly use a bit of facelift, but not rundown. We will stay here next time we're in town!

Nate S
Hace 7 años – Google

10

This place was great. I had some unlucky issues with my room which is a bit dated with stained carpet and walls, but management quickly addressed my problems properly. The gym at this place was best hotel gym Ive ever seen. I would have paid for a membership here. Food service was great with tap beverage service on week nights. Small pool but wasn't an issue for me. Great patio/fireplace in back. Would definitely stay here again. If I had any complaint it would be that there was only one washer and it was pretty antiquated, but it got the job done.

David White
Hace 7 años – Google

4

Outdated decor. Caulking in shower is orange displaying a lack of cleanliness. Refused to offer complimentary upgrade even though I'm a Diamond customer. Staff is friendly but don't seem to care about customer service. Came back to room after work and found for open and room not fully cleaned. Front desk confirmed that room was cleaned per the list. Apologized but didn't really display any care about the situation. Don't recommend this location.

Matthew Rollins
Hace 7 años – Google

8

The location of the hotel is great for shopping or visiting local St Louis attractions. The view from our room didn't have much of a view. The hotel has an indoor pool and hot tub. They also have an outdoor fire place for those who enjoy peaceful afternoons outside. The staff was friendly, courteous, and professional. The room was spaceous enough for a family of four.

Terry Gilbert
Hace 7 años – Google

6

Stayed here twice, each time traveling with family. As far as Homewood Suites' go, this is mid-tier. Staff is accommodating. Rooms aren't disgusting but definitely aren't kept to impeccable standards of cleanliness. Location is good... Close enough to most area attractions but far enough that room rates and parking availability (it's free) are pretty good. Decent mall is just across the street and in walking distance. I'd stay here again, but wouldn't be my first choice I'd traveling without children.

Anthony Thornton
Hace 7 años – Google

7

Nice hotel across the street from the Galleria mall and lots of other stores and shops nearby. The staff is friendly and they also have a complementary hot breakfast which is pretty good considering most other places provide just a Continental breakfast. The hotel also has an indoor pool and a hot tub, rare to have both nowadays. I'll definitely stay here again if I'm in the area.

Glen Petersen
Hace 7 años – Google

10

Very nice hotel with well furnished rooms. Quiet and restful hotel. Relaxing happy hour and good breakfast. Location is across from Galleria mall. Staff were efficient and helpful. We have stayed here twice and have enjoyed our stay. They have a covenient shuttle service to local sites.

Ellen Brown-Rahman
Hace 7 años – Google

9

Nice Rooms, Staff was AWESOME, the Fitness center was Phenomenal and the Breakfast was Exceptionally good. Now that 5:30pm to 7pm Happy Hour we certainly looked forward to Monday through Thursday and the meals didn't let us down. Those who had the Beer and Wine were very satisfied!

Mindy Jenkins
Hace 7 años – Google

8

this hotel was overall pretty decent. it had great space in the suite and it was nice having a kitchen in it as well. it was an older building so you could see the wear on it. the pull out bed, bedding had hair and glitter on it. it could have been cleaned a little better than what it was. I would recommend this hotel it was overall a nice stay and staff was very helpful.

Dennis Hood
Hace 7 años – Google

9

Room was clean, everything worked. While the hotel appeared to have many guests,cwevwere not disturbed by any activities during our stay. As hotel breakfasts go, Homewood Suites breakfast was ample and featured fresh products. The desk staff was pleasant and efficient. Housekeeping was courteous. Parking is not overly plentiful, but we always found a spot.

A. McKay
Hace 7 años – Google

7

I recently visited this hotel while in town for a cousins wedding - I would highly recommend it to friends/family. We had a full kitchen, comfortable bed, friendly staff and quick access to 64 hwy. I will definitely stay here again when I'm in town.

Ryan Moore
Hace 7 años – Google

10

I had planned on writing this after completing my stay at the Homewood Suites in a couple days. So far my experience has been great. No qualms. Very helpful and friendly staff. Size of about a studio apartment. King size bed. 2 large HD tv's. Dishwasher, 2 burner stove, full size fridge, microwave. Nice furnishings.

katie brim
Hace 7 años – Google

8

Comfortable rooms. Very big workout area but the pool is pretty small. Very friendly staff.

Michael Demshar
Hace 7 años – Google

10

The hotel was clean, staff very friendly and breakfast was good. The late of the lobby in relation to the elevators was a little odd, and the freeway directly behind the building was noisy. Overall it was a good stay.

Evan Slabaugh
Hace 7 años – Google

9

Where to begin....

Amazing value for the location! 2-minute walk from the Galleria Mall and there are tons of shops and restaurants nearby. Extremely welcoming and accommodating staff. A variety of rooms to suit all needs and all types of stays. They have what is easily one of the best hotel fitness center's I've ever been fortunate enough to have. There is a squat rack and a bench press, which are very hard to find in hotel gyms. I've gotten nothing but the best service here and would readily recommend a stay to anyone I know passing through the STL area. And they have an excellent back patio with a fire pit, grills, and a comfortable amount of privacy.

stacy lalumondier
Hace 7 años – Google

7

Staff was very friendly. The rooms were clean, but could use a small facelift. Overall a nice stay.

Evelyn Hemphill
Hace 7 años – Google

10

Very clean and comfy hotel. Hot breakfast bar in the morning and surrounded by nice shops and good restaurants.

Bryan Stork
Hace 7 años – Google

10

Great hotel, we've stayed here several times now. Staff is very nice and accommodating, nice roomy suites for the price, good location, great breakfast. We always try to stay here when visiting St. Louis

Leslie Washington
Hace 7 años – Google

9

Directly across from galleria mall, which was very easy to get to. Weber grill was also across the street. The hotel is in a very good location. Staff was very knowledgeable.

Sandy C
Hace 7 años – Google

8

wonderful staff...Pretty awesome happy hour. only issue is the Internet sucks. You have to log in everyday and sometimes it's super slow.

Joey Bird
Hace 7 años – Google

9

Great for the price point. My only complaint was that there were no shower supplies (shampoo etc.). Great experience otherwise.

Nancy Hall
Hace 7 años – Google

8

Clean. Staff was very helpful. Nice breakfast. In safe area next to lots to do

Craig Walters
Hace 7 años – Google

10

Much larger rooms than most other hotels. All rooms have a complete kitchen and dining table too. I was shocked by the amount of equipment in the gym too. I stay at this homewood suites every time I'm in St. Louis for work at the children's hospital. In addition to all of the great amenities inside the hotel the location is also great; next to a huge mall and lots of nearby restaurants.

abhi shek
Hace 7 años – Google

7

Decent stay. They served "food" in the evening, nothing fancy but it hit the spot. Free wine too.

Matt Kenworthy
Hace 7 años – Google

5

Was a nice hotel and the employee's were very considerate. Sits right next to the interstate and you are awakened often by the large trucks passing through town.

Jack Burton
Hace 7 años – Google

10

When my family and I travel to the St. Louis area we always stay at the Homewood Suites St. Louis/Galleria. Recently because of weather issues, they allowed me to cancel 3 rooms late because this issue. We are very thankful to the staff at the hotel and this just added to our reason for staying there. Thanks again!

Brandon Schmidt
Hace 7 años – Google

8

Room was great and very comfortable, but the breakfast in the morning was just dreadful. If you go here, please plan to go right next door to IHOP.

Chandra Anderson
Hace 7 años – Google

10

The customer service here is impeccable! I feel right at home, everyone is super helpful, very sweet and down to earth. Food is pretty decent too, but they do try to go out of their way to make sure you're satisfied. I just don't like being a bother so I don't ask for anything special. Still give it 2 thumbs up.

Elizabeth Aka Sister 5
Hace 8 años – Google

5

The Homewood Suites here in st. Louis was okay I travel for a living I'm on the road weekly. I'm going to different state every week for the most part. The staff was friendly there gift shop area and Pantry area was fully stocked. The TV in my room was very dark I didn't like that outdated internet and cable. The parking is absolutely horrible. Overall it was okay

Christopher Moloney
Hace 8 años – Google

4

Great location, but very average and slightly smaller rooms. We had some issues with service and the front desk. There a WAY better hotel options in Clayton or the new Drury nearby. But if you want to be right next to the Galleria mall--this is your place. Very central and newer. However, we will not return due to the service issues and rather cramped spaces. (One example--housekeeping slammed the door next to ours about 25 times onto the door lock while open that shook our room. It also kept our 2 year old from getting a nap before a family night out. If you have had a 2 year old, you will respect that this is a big issue.) More service issues from 4 day stay than I can mention here.

Joe Goldman
Hace 8 años – Google

9

Great swimming pool. Excellent place for some water dancing. Complimentary breakfast was a nice way to start my day.

Kristin Richey
Hace 8 años – Google

6

Nice hotel with nice amenities. We had the same room type as our friend but we were missing many things (e.g. Food Menu, Hand Soap, etc.). There was a dirty towel in one of our drawers and a dirty towel hanging by the sink. Really not sure our room was cleaned prior to check-in.

Matt Kesner
Hace 8 años – Google

10

Great service, everything was very clean. The staff were very helpful. One guy went out of his way to help me find a way to scan a document I needed for work. They went above and beyond. I would absolutely come back.

Trevor Gensler
Hace 8 años – Google

8

Rooms are what you would expect. One perk is the dinner/ managers hour. However i would much rather go pay for decent food. Ya i said decent because the food is pretty sub par here.

Shameka Willis
Hace 8 años – Google

6

Stay at this hotel for a sister slumber night the rooms are very nice! But some of the staff are very prejudice! The breakfast manager was not very nice and if you're black they think everyone is there to have parties Kim smith the front desk clerk was very RUDE to my sister when she checked in telling her she couldn't pay for her room with cash just down right ugly disposition workers say this isn't her first incident she has treated other guest of color this way! Other than this it's right across from the Galleria mall and ihop is right next door! I will not stay at this particular hotel again because of the staff good customer service is a MUST with me when I'm spending hard earned money at your establishment

lori Ranabargar
Hace 8 años – Google

9

Absolutely loved our stay. 3 other Co -workers and myself stayed 1 night. It was absolutely wonderful. Very friendly staff. Extremely clean. Had a relaxing time in the hot tub. And sitting by the fire on the back patio. Will definitely stay again.

Michael Coddington
Hace 9 años – Google

5

A little disappointed in the weekend right staff... pretty unhelpful and not very well trained.

Kristy Sadler
Hace 9 años – Google

9

We stayed the night of Feb 27th and the 28th. My husband and I, along with a few friends, were very pleased with the services. I wish I would have gotten the young man's name, but the cook! Sunday morning for breakfast they were EXTREMELY short staffed due to a terrible snow the night before. The young man that was the cook provided EXCELLENT service to all! He wore many hats. We watched as he stocked the food, bused tables, checked to see if customers were pleased with their food and even ran food to rooms! We were on our way back to our room as he was entering the elevator holding a plate of breakfast. He initiated a conversation asking how our stay had been. We told him everything was fine and that we were very impressed by his amazing work ethics and customer service. We gave kudos to him and he greatly appreciated it. Everyone was friendly, however that one young man stood out among the rest! Never once did we see that smile leave his face!