 5 816 opiniones

Homewood Suites by Hilton Lake Mary

755 Currency Circle, Lake Mary, FL 32746, Estados Unidos Acceso

Homewood Suites by Hilton Lake Mary

El Homewood Suites by Hilton Hotel en Lake Mary, Florida, es un hotel suburbano y de suites que está convenientemente ubicado a minutos del centro de Orlando, Florida. El hotel Homewood Suites by Hilton en el área de Orlando, Florida, le permite sentirse más cerca de casa, ya sea que usted y apos viaje por unas noches o más. Cada espaciosa suite en este Lake Mary Homewood Suites by Hilton Hotel presenta suficiente espacio para trabajar, estudiar o entretener, además de todas las comodidades del hogar. Las comodidades incluyen cocinas totalmente equipadas, suites de una y dos habitaciones con acceso a Internet de alta velocidad inalámbrico de cortesía. En este encantador Homewood Suites by Hilton Hotel en Lake Mary, los huéspedes de Florida disfrutarán de la suite de cortesía, comenzarán el desayuno, la recepción de bienvenida complementaria, que incluye un buffet de cena ligera con cerveza, vino y refrescos, canal de cine en la habitación de cortesía, piscina, sala de ejercicios y mucho más. Hay varios restaurantes a poca distancia de las suites Homewood en Hilton Hotel en Lake Mary, Florida, y por supuesto, ¡hay muchas cosas emocionantes que hacer en el área de Orlando! ¡Siéntete como en casa!

Our Hotel is located 12 miles North of Orlando on I-4 East; By exit 98 and Lake Mary Blvd. in the Primera Office Complex.

Habitaciones

Hotel

  • Internet
    Internet gratuito
  • Wi-Fi gratis
  • Acceso a internet de alta velocidad para el ordenador portátil en las zonas comunes
  • Wi-Fi de alta velocidad
  • Transporte
    Estacionamiento gratis
  • En el sitio de estacionamiento
  • Estacionamiento
  • Estacionamiento con seguridad
  • Acceso tren
  • Servicios de transporte - área local
  • Servicios de transporte - oficina local
  • Mostrador
    Recepción 24 horas
  • Guarda de equipaje
  • Entrada kiosco
  • Registro temprano
  • Check-in
  • Chequeo rápido
  • Mostrador
  • Late check-out disponible
  • Conserje técnico
  • Trabajar fuera
    Centro de negocios
  • Escritorio con tomacorrientes eléctrico
  • Fotocopia centro
  • General
    Aire acondicionado
  • Teléfono de línea directa
  • Habitaciones con calefacción
  • Pasillos interiores
  • Habitaciones para no fumadores
  • Baño o ducha
  • Área pública con aire acondicionado
  • Adaptador de enchufe telefónico disponible
  • El servicio del hotel
    Seguridad 24 horas
  • Detectors de incendios
  • Servicio completo de limpieza
  • Servicio de compra de comestibles disponibles
  • Secador de pelo
  • Limpieza de habitaciones diaria
  • Tabla de planchar
  • Servicio de lavandería / valet
  • Lavandería en las instalaciones
  • Megafonía
  • Caja fuerte
  • Seguridad
  • Servicio de limpieza
  • Servicio despertador
  • puntos de venta
    Regalo / stand Noticias
  • Diverso / tienda de conveniencia
  • Viajar con los demás
    Programas infantiles
  • Niños bienvenidos
  • Juegos para niños
  • Mascotas permitidas
  • Patio de recreo
  • Accesible
    Instalaciones accesibles
  • Ascensores
  • Eventos
    Instalaciones para conferencias
  • Recepción por la noche
  • Salones de reuniones
  • Instalaciones ecológicas
    Participación de la comunidad local

Habitaciones

  • Comunicación
    Wi-Fi gratis en las habitaciones
  • Conexión a Internet de alta velocidad
  • Teléfono multilínea
  • Teléfono con altavoz
  • Teléfono de dos líneas
  • Correo de voz
  • Lecho
    Cunas
  • Sofacama
  • Baño
    El cuarto de baño
  • Alimentación y bebidas
    Cafetera / Tetera
  • Lavavajillas
  • Cocina completa
  • Cocina
  • Microonda
  • Nevera
  • Entretenimiento
    Canal de noticias
  • Cable de television
  • CNN disponible
  • Películas / vídeo
  • Papel periodico
  • Negocio
    Copiadora
  • Puerto de datos
  • Escritorio
  • Escritorio con lámpara
  • Teléfonos con luz de mensajes
  • General
    Aire acondicionado controlado individualmente
  • Reloj despertador
  • Alarma de incendios
  • Hierro
  • De no fumadores
  • Sistema de calefacción / refrigeración con control automático
  • Detectores de humo

Recreación

  • Piscina
    Piscina climatizada
  • Piscina al aire libre
  • Piscina
  • Bienestar
    Jacuzzi
  • Bañera de hidromasaje
  • Aptitud
    Gimnasio 24 horas
  • El ejercicio cardiovascular
  • Gimnasio
  • Gimnasio en el sitio
  • Levantamiento de pesas
  • Deporte
    Golf
  • Pista para correr
  • Cancha de tenis
  • Juegos / películas
    Cuarto de juegos

Comida y bebida

  • Régimen de comidas
    Desayuno buffet
  • Desayuno bufé gratuito
  • Desayuno americano completo gratis
  • Atención especial
    Cócteles gratis
  • Café gratis en el vestíbulo
  • Recepción por la noche GRATIS
  • Café gratis en la habitación o té
  • Servicio de café Lobby
  • Bebida de bienvenida
  • Servicios
    Servicio a la habitacion
  • Alimentos ecológicos
    Comida local y de temporada
  • Tipo de tomacorrientes
    Salón de cócteles

Desayuno

  • Desayuno bufé gratuito
  • Desayuno americano completo gratis
  • Desayuno buffet

Normas de la casa

  • Hora de entrada : 15:00
  • Hora de salida : 11:00

Política de la cancelación
Todas las reservas deben ser cancellationd por 24 horas de tiempo de host a menos req depósito. Si esta reservación se ha hecho electrónicamente satisfaga la cancelación él electrónicamente para evitar la confusión y una cuenta no se presenta. La política está sujeta a cambios.

Viajar con los demás

Política de los niños
Los menores de 18 años se alojan gratis si comparten la habitación con usted.

Se admiten bajo petición.
Se admiten hasta 50 libras. Tarifa 50.00 no reembolsable

Lenguaje hablado

  • Inglés

Consejos de conserjería

Pase por nuestro comedor de lunes a jueves por la noche para disfrutar de nuestro social de la noche gratuita. Socializar con amigos, familiares e incluso con el personal de Homewood Suites mientras disfruta de bebidas y ofrendas de placa pequeña: son del tamaño correcto como aperitivo o una comida pequeña y satisfactoria.

Capacidad de acogida

  • Número de salas de reuniones : 4
  • Número de camas El Habitaciones : 112
  • Tamaño grande de salas de reuniones : 940 sq. ft.

Estacionamiento

  • Estacionamiento gratis
  • En el sitio de estacionamiento
  • Estacionamiento
  • Estacionamiento
  • Estacionamiento con seguridad

Comodidades

  • Guardias de seguridad
  • Capacidad máxima de asientos

Medio ambiente

Acción ecológicas de la finca

Los retos medioambientales tienen un impacto en el bienestar de las personas y los ecosistemas de todo el mundo. Nos esforzamos para funcionar tan eficientemente como sea posible a través de nuestra cadena de valor. Para el futuro bajo en carbono, reducimos y monitor de energía y el uso del agua. Como parte de nuestro compromiso de reducir nuestros residuos a los vertederos, hemos creado una estrategia integral de residuos y estamos trabajando con WWF para reducir el desperdicio de alimentos en nuestras operaciones y cadena de suministro. Compras responsables hace la diferencia: nosotros la fuente de bienes y servicios a nivel local como sea posible.


  •  Comida local y de temporada
  •  Participación de la comunidad local

Certificaciones

ISO 14001

ISO 14001 es un estándar aceptado internacionalmente que describe cómo establecer un sistema de gestión ambiental efectivo. Está diseñado para ayudar a las empresas a mantenerse comercialmente exitoso sin pasar por alto las responsabilidades ambientales, tales como: • Mejorar su desempeño ambiental constantemente • Cumplir con las regulaciones locales y nacionales y otros requisitos suscritos • Prevenir el agua, el aire y los riesgos de contaminación del suelo • Controlar y optimizar el agua y la energía Consumo • Promover el reciclaje y la recuperación de los residuos • Aumentar la conciencia ambiental entre los empleados y capacitarlos para adoptar buenas prácticas en su actividad • Utilice productos de limpieza de etiquetas ecológicas • Utilice papel certificado de silvicultura sostenible

ISO 50001

ISO 50001 se basa en el modelo de mejora continua del sistema de gestión también utilizado para otros estándares bien conocidos como ISO 9001 o ISO 14001. Esto facilita a las organizaciones integrar la gestión de la energía en sus esfuerzos generales para mejorar la calidad y la gestión ambiental. ISO 50001 proporciona un marco de requisitos para que las organizaciones: - Desarrolle una política para un uso más eficiente de energía - Corrija objetivos y objetivos para cumplir con la política - Use los datos para comprender mejor y tomar decisiones sobre el uso de energía - Medir los resultados - Revise qué tan bien La política funciona y - mejora continuamente la gestión de la energía.

El de más ayuda 8 16 opiniones

Jonell Orr
Hace 6 años – Google

10

Went for a baby shower in one of the conference rooms. It was really nice!

Greg Sumner
Hace 6 años – Google

8

Nice rooms. Nice hotel. Nice staff. Watch out for the pet fees.

Luz Cabrera
Hace 6 años – Google

10

It has been a pleasure staying at this hotel.. The attention and the service i have received form the staff is one of a kind.. Rebecca, Tamara and JP were amazing. At soon after arrival i receive a message asking if everthing in the room was good. The next day another message making sure if I needed anthing to please let them know.. LOVED IT.. I Really recommend this hotel to everyone, YOU WILL NOT REGRET IT!

Gingerbread Man
Hace 6 años – Google

8

Loved the room and the pool, service, and breakfast but my sister did step on a tiny metal shard.

Nicholas Wagenbrenner
Hace 6 años – Google

9

Bad with names but the girl and guy at the front dest were great! Pleasant, personable, and helpful. Room was immaculate. Really nice compared to alot in the area. Will absolutely be my go to when staying near Sanford Intl.

Stacy Tanner
Hace 6 años – Google

10

Awesome rooms, great maids!! Free full breakfast and dinners two nights a wk plus a salad nights with wine or beer!! Super clean

Adeyimika Adepoju
Hace 6 años – Google

10

Enjoyed my stay here. Everything was clean and the staff were very friendly. Breakfast is served daily and there is a variety of items to choose from. There are also evening socials available Mon-Thur. Gym is available on site, small but still able to get some cardio in. The pool and lounge areas are also great. Convenient location and many things to do nearby.

Christine Bilynski
Hace 6 años – Google

9

Everyone has been very nice and accommodating. The rooms are nice and clean are the reception area pool area and the patio. Have enjoyed our stay.

A C Allwin
Hace 6 años – Google

8

Good and friendly staffs. stay over always done perfectly. One star less for the smell! Can't understand which smells. But I overall a pleasant stay for a week. Breakfast were good.

Rich Mousty
Hace 6 años – Google

9

Great staff and management! I needed a room early for a wedding and they delivered flawlessly! Very clean and excellent value for price!

JayMani
Hace 6 años – Google

10

The room was very nice and clean. Everything was so put together. It was such a quiet environment.

wyndee townley
Hace 6 años – Google

10

We stayed in a suite and it was great. The room and kitchen were both very clean. The staff were super friendly.

Oscar Rodriguez Mapue
Hace 6 años – Google

10

Friendly and professional Staff! Clean suites and good breakfast! My wife inadvertently dropped her camera in the parking lot and a guest found it, brought it to the main desk and when front desk verified that she was the right owner, they spent time to get it shipped it to Canada (via my FedEx account). This place is filled with not just honest staff, but honest guest, as well! This will be my family's regular hotel each time we visit relatives in Longwood, Florida. Also, amenities are just close by. I would definitely recommend this place to friends and family here in Canada.

Oscar Rodriguez Mapue
Hace 6 años – Google

9

Friendly and professional Staff! Clean suites and good breakfast! My wife dropped her camera in the parking lot and a guest found it, brought it to the main desk and when front desk verified that she is the owner, they spent their time to get it shipped it to Canada (via my FedEx account). This place is filled with not just honest staff, but honest guest, as well! This will be my family's regular hotel when each time we visit relatives in Longwood, Florida. Also, amenities are just close by. I would definitely recommend this place to friends and family here in Canada.

None None
Hace 6 años – Google

5

The rooms are spacious and comfortable, but the plumbing is terrible. The water drains too slowly in the shower. The toilets do not flush properly. The breakfast is terrible and not fresh tasting. Food taste bland as well. There are several restaurants near by, this is a plus.

Jennifer Durkee
Hace 7 años – Google

8

Had a couple issues (lack of TV/light bulb out), but they were all address efficiently. The carpet is clean, but is showing wear. I have work white socks in the room and they don't get dirty, but the carpet looks rough. The shower curtain rod was installed upside down. This means the curtain constantly falls to the middle, leaving space for the water come out of the shower. The sink was cracked, but didn't cause any issues. Sink pressure is a little weird. All issues I brought up were addressed quickly with smiles. The people working here are what made it a great experience. The rooms definitely need to be refreshed though. They did get newer TVs with the ability to stream from your phone.

Mat Durkee
Hace 7 años – Google

7

All staff has been very nice and accommodating. Rooms are well maintained although the bathtub is showing its age.

Carlyne Sainphor
Hace 7 años – Google

10

The hotel is wonderful. The rooms and surrounding areas are very clean. The desk staff I interacted with (Bryce) was very welcoming. The kitchen staff were well attentive. I would stay here again.

Brian G
Hace 7 años – Google

5

Staff were friendly and tried hard to assist guests. Kitchen units not well supplied...keep asking for dish soap. Bring your own bottle opener. Beds need better mattresses. It is a comfortable 3 star hotel for a 5 star resort price.

Isaac Cruz
Hace 7 años – Google

10

Very comfortable rooms. Reminiscent of a small apartment. The place is neat and clean, and the staff is pleasant.

Katie Herzing
Hace 7 años – Google

10

This is a great hotel for our long weekend family reunion. The suits are great to have tons of family in and make our stay great. Rebecca at the front desk really took care of us and all of our crazy requests. She made our night perfect!

Melody Taylor
Hace 7 años – Google

8

Stayed here for a week in April. This was my first time staying at a homewood suites and i loved the set up. The only issue i had was that the sofa bed mattress was so thin I actually slept on the floor the second night i was there. They didn't have rollaways so my friends and i had to double up in double beds. I would recommend getting thicker mattresses for the sofas or getting rollaways.

Ladydeedee Maryland
Hace 7 años – Google

7

Overall this is a good hotel. However doing my stay the gym equipment and TV in the gym was not working. I went to drink a drink and the glass broke.

Maureen Kelly
Hace 7 años – Google

9

All the staff is very friendly & helpful. They allow pets (dogs up to 50lbs). They don't have a restaurant, but they serve a great buffet breakfast. Would recommend staying here.

Greg Bowe
Hace 7 años – Google

10

The room was great and had plenty of space for all 5 of us. But the real difference was the helpfulness of the staff, from the front desk to housecleaning, everyone was friendly, polite and accommodating.

Wendy Woods
Hace 7 años – Google

4

Disappointed in the rooms, they didn't even have a hair dryer (Days Inn/ Motel 6 have them). Also when we left for the day and they were changing linens, they took half our towels, all but one wash cloth and bathroom floor mat and didn't replace them. It was fustrating. Plus the water pressure was horrible and there was a rut in the tub so it didn't go down the drain you stood in dirty water or had to push down other people's leftover waste water.

Benjamin Guzman
Hace 7 años – Google

10

The room was clean and spacious. The hotel is located conviently not to far from interstate highway 4. It was a great stay and will go there again definitely when in the area.

Rachel Williams
Hace 7 años – Google

10

The building was beautiful. .. the people were polite but i refused to spend $3 on a bottle of water lol

Corey Brown
Hace 7 años – Google

9

We were in Lake Mary for a baseball tournament. We reserved a room with two beds but the initial room they gave us only had one. We immediately told them of the problem and they fixed it on the spot.

The pool was good, the breakfast omelet was tasty, and the beds were incredibly comfortable. The location next to restaurants and a Publix (not too far) was very convenient also.

Carlyne Sainphor
Hace 7 años – Google

9

The hotel is wonderful. The rooms and surrounding areas are very clean. The desk staff I interacted with (Bryce) was very welcoming. The kitchen staff were well attentive. I woukd stay here again.

Kai's WORLD
Hace 7 años – Google

6

The check in guy was friendly. Something was wrong with the water we were advised not to drink. I had to brush my teeth with bottled water. The breakfast and dinner were blah. My family and I ate out. The kitchen staff was unwelcoming.

We had a two bedroom suite which was nice. However the bathrooms could be cleaned better. It smelled like wet dog and I found a hair, not my own, in the bathroom shower.

Jay Cole
Hace 7 años – Google

10

Very nice property, great rooms, super staff

Allison Lundstrom
Hace 7 años – Google

8

Very nice hotel. Staff was very friendly and helpful. The breakfast was decent. Only complaint was a lot of noise from our hotel neighbors.

Kellie M
Hace 7 años – Google

9

Stayed here for a week for training. Very nice desk person at check in as well as all of the staff I encountered. Room was nice and appeared to be clean. I had a one bedroom suite with a living room and kitchen. The only complaint I had was the bathroom shower had some slightly old caulking but was clean otherwise. Housekeeping came in every day. Breakfast was good with lots of variety. The evening happy hour was nice with various foods. Noise was never an issue even being by the freeway. The area around the hotel was nice as well which was a big plus for me. Close to a lot of stores and places to eat. I would definitely stay here again and recommend this to anyone coming in the area. Wifi was good too even using the free wifi. Never had any connectivity issues on any of my devices.

Nate Watkins
Hace 7 años – Google

4

First of all let me say the moment you walk in you are warmly greeted by the staff and the rooms are big, clean and smell nice. The staff also will do anything within their power to make you feel as comfortable as possible and all are knowledgeable about the area as in helping you find whatever you are looking for. I do have a couple major complaints though. First of all I stayed in room 123 which is right next to Housekeeping and even though I REPEDIATELY called and PLEADED for the Management to tell the Housekeepers (Who are very nice and sweet too) to PLEASE STOP talking and laughing LOUDLY for about an hour EVERY SINGLE DAY and BANGING their carts agains my walls which is where they put their carts at night. They also were yelling at each other (not in a fight like) but because they were at opposite ends of the hallway. I called and called and came out of my door EVERY SINGLE morning for a week asking them to be quiet as possible. The next day it got even louder so I must have made them mad maybe or they just forgot. I work at night and sleep during the day and I didn't sleep hardly at all the entire week I was there. Another complaint was the breakfast and supper that is free along with complimentary beer and wine but truist me when they say breakfast is from 7a.m. till 9a.m. that DOES NOT mean 9:01 am. They start putting everything away at 15 to 20 till whether you are done or not and that was quite upsetting. To top it off the man who works the supper shift named Drew said when I asked if if he had ever had to cut anyone off and he said "Yeah, once, hopefully it's not gonna be twice", then I replied "I work at night and eat only once per day" and then he VERY SARCASTICALLY said back "Yeah I see that, you've been eating since 5pm", which as you canimagine COMPLETELY HUMILATED and EMBARRASED me as their were MANY other guest standing right by us who heard him. What is it to him when or how much I eat??? My last coimplaints are the lack of good channels. they have about 20 and 4 of those are news and 3 are shopping networks, and last but not least make sure you stop by the store on your way there unless you plan to "finance" the absurd prices on items in their pantry.

I guess between no MUCH NEEDED sleep because of Housekeeping, getting humiliated by Drew because I was eating too much in his eyes, the high pantry and movie prices because you really have hardly a choice with their regular channels its a good thing the Front Desk Staff were so nice.

I don't pay the kind of money I spent a night there to have an experience like this. You owe me a week Homestead Suites of a room NO WHERE NEAR Housekeeping and Drew owes me an apology and should NEVER talk to guest the way he does. SOOOOOOO unprofessional. You get that handled and give me the week you owe me and provided my experience is much better I certainly will write another review that tells people you made me right, cause right now I'm still bent about it.

Nathan Watkins

Shawn Jones
Hace 7 años – Google

10

Great location, comfortable rooms, and friendly staff.

Kendra of CMK
Hace 7 años – Google

8

Extremely nice room with friendly staff and awesome pool/outdoor area. Starting with the room: We had one bedroom, one bathroom, a sitting room, and a kitchen. The openess was great and I was not expecting all the amenities. However, the huge stain on the carpet, along with the texture of the carpet, made me not want to take my shoes off...so it was a bit difficult to get comfortable. Then there was the humming from the lights... that's a pet peeve of mine, I hate hearing lights hum. And lastly (in regards to the room) as we were packing up to leave and I was checking all the drawers and such to make sure we didn't leave anything ... we found a used condom wrapper under the bed skirt ...BARF CITY!!! Despite those details, there is plenty of room to explore outside as the hotel is right next to a lake, and there are tons of side walks, but there isn't close shopping so if that's what you're looking for...head a little further north towards the Embassy Suites in Altamonte Springs. There is a ton of things to do in walking distance!!

The pool area is cool, it has a couple grills and a putt putt area. And while the pool seemed pretty clean, the tiles were pretty scummy.

Corey Fossbender
Hace 7 años – Google

7

Nice stay so far. Great managers reception and breakfast.

Allick Olive
Hace 7 años – Google

6

The hotel was nice on the outside but the rooms themselves left a little to be desired it was obvious the rooms were attempted to be renovated however the signs that the rooms were old were all over

layla black
Hace 7 años – Google

10

Very nice hotel , nice for family looking for extended stay or jidt couple beds are nice and comfortable overall will return

Anna Prato
Hace 7 años – Google

7

The location is close to everything on Lake Mary Blvd which helps if you want food delivered. Although, they serve complimentary dinner and beer/wine on the weekdays. It's nothing spectacular, but it is nice to not have to go anywhere after a long day.

Christine Folts
Hace 8 años – Google

5

We booked a 2 room suite for a wedding block, but right before checkin they told us none of the 2 room suites were available due to an electrical issue. Instead we got two 1 bedroom suites. We have a 4 and 1 year old so this was beyond inconvenient, on top of that other guests in the party were told something different about their rooms. The whole situation didn't sit right with us.

Carol Pence
Hace 8 años – Google

9

Comfortable rooms. Nice breakfast and dinner. Pleasant staff

Lamar Robbins
Hace 8 años – Google

9

Stayed here while on Thanksgiving vacation a year ago (2015). The kids absolutely loved it. Homewood Suites is a definite plus if you have kids, also the breakfast is fantastic!

علي الغامدي
Hace 8 años – Google

8

I really like this hotel .
Good pricing .
The suite has everything i needed to live for a week and it is big enough for parents and 2 children.

The only thing you should keep in mind is the big distances to Disney world and the airport.

Brian Alexander
Hace 8 años – Google

10

Great hotel. Newly remodeled, beautiful pool, cute little putting green, excellent breakfast and evening dinner included in the price! My room was very clean even by Hilton standards. I always stay here when in the Orlando area.

jonsay241
Hace 8 años – Google

10

Love this hotel we stranded here after our amazing anniversary party. The front desk people were amazing. The rooms were big and clean. The breakfast in the am was amazing too. This is a wonderful place to stay if your looking for friendly clean and good breakfast.

Quincy Senatus
Hace 8 años – Google

7

Beautiful set up with TVs in each room. Bathroom was very small but other than that no issues.

Ken Burki
Hace 10 años – Google

10

The renovations are done. Great rooms and super service. I have nothing negative to say about this place.

Anthony Martorina
Hace 10 años – Google

7

Stayed here because of availability and not because of desire. I was looking to save some money and decided to use points instead of money on our hotel room. The only problem is we were spending our time at Disney.

Every morning we had to drive through downtown traffic to get to the Magic Kingdom. It was kind of a pain but I couldn't beat free.

Like all Homewood Suites it had free dinner & drinks from Monday through Thursday, which we never took advantage of because we were enjoying Walt Disney World. We did enjoy the complimentary breakfast every morning. The food was fresh and there was plenty of it.

Our room was typical for a Homewood with a master bedroom, living room with couch bed, bathroom and full kitchen. I love the full kitchen because if I want to cook I can. Plus the full size fridge is great to keep perishable items fresh.

Would I stay here again? Maybe. Is this close to Disney World? No was the hotel nice? Yes

Mary Spaulding
Hace 11 años – Google

10

We spent a couple of nights here after a long visit in Florida. We were flying out of Sanford very early. Upon arrival, the lady at the desk had remembered talking to us earlier in the day when we confirmed our reservation. All people at the desk were very nice and sincere in welcoming us. The room was beautiful. The only slight complaint I could give would be the beds. This is mostly my fault, I didn't read the directions on how to adjust the firmness or softness of the bed. Because the hotel is located just off I-4 (bonus), I would recommend asking for a room away from the interstate, some road noise was audible and if you are a light sleeper, it will cause you problems. The staff went out of their way to assist me while packing for the airport. We had to use space saver bags for our trip and the staff found me a shop vac to use. This facility is close to restaurants, the interstate and is a 10 minute straight shot to the airport. If we ever fly in or out of Sanford again, we will stay here!!! Thank you for ending our much needed vacation with a very positive experience!