What a great hotel stay!!! It was clean, welcoming and the staff was very nice! The breakfast was delicious and the nightly reception was awesome! I especially found the breakfast staff extremely welcoming and helpful, most especially Kelly. She was kind friendly and took the time to get to know us. She even remembered my four year old daughter's name and even the name of her ever present stuffed kitty! Kelly made her vacation! She even asked if we could bring Kelly home with us!

Beautiful hotel, staff was super friendly and helpful. Drinks at the restaurant and food at breakfast were really good. One minor thing, not worth deducting a star for: we had a sofa bed, and the spare blanket for it was stiff and crunchy. Called for a replacement & it never came. We ended up borrowing one from our friends next door.
Overall I highly recommend this hotel and would stay there again if we're in the area. Oh, and the renovations mentioned in other reviews seem to be completed.

I loved my stay! Whenever I'm in Cincinnati I will make this hotel my first choice. The morning breakfast was great! Rooms are spacious and beds were very comfortable!!

Great place. Very clean. Our room was modern and quiet too. Bed was so comfortable. Slept well every night. The breakfast was yummy, lots to select from. Made to order omelets, scrambled eggs, bacon, sausages, home style potatoes, biscuits and gravy, pancakes, waffles...and much more. The entire staff was incredibly helpful and accommodating. Also the restaurant in the facility was good too. Room service was fast and from the restaurant. No extra charges, same price as the restaurant. We really enjoyed our stay here.

My family and I stayed here for a weekend getaway. Had we known some traveling baseball teams would be staying here also, we would have stayed somewhere else. The large open area could get a bit loud. Luckily enough, the ruckus didn't last that late into the night. I liked the evening social hour, they had chips and veggies and free drinks. The breakfast was awesome. I had made to order omelets and pancakes every morning. The rooms were decent. There were a couple of issues with the room, but the staff addressed them satisfactorily. The pool looked kinda dirty, but with all the people that were staying there I'm surprised it stayed as clean as it did. I did not eat at the restaurant, but the menu looked good. I would probably stay here again.

Youth traveling baseball teams everywhere. Tearing up things, breaking things, being very noisy. The rooms are hot, cracked ceiling, broken shelves, faucets that will not turn off. Room service is poor, and they need lots of maintenance. For what I pay, I expect much better quality and service. This is on par with a 2 star hotel. Will not stay here again. Five nights I'll never get back. I didn't even get the extra towels I pre-ordered days before arriving. Terrible.

The staff at the hotel truly left no room for improvement. They were friendly, courteous, and efficient. The room was clean and beautiful. The only complaint is how busy and loud the hotel was, but that can happen anywhere. As usual with Hilton the stay was very nice.

Embassy suites are great due to the manager's reception times. Free alcoholic drinks and snacks (usually nachos or pretzels and cheese, etc.) which were great! The atrium is huge and beautiful, and had lots of seating to relax in an open atmosphere. The bedroom feel a bit cramped for an Embassy, along with the bathroom. The manager's reception area can get pretty backed up at the times, despite how quickly we saw the bartender was working. Still, it is a nice hotel, and the staff has been very friendly.

We love Hilton and Embassy Suites. Nice large hotel. Clean room. Only stayed one night but love the happy hour reception at 5:30p. Breakfast is always great. Made to order eggs. Highly recommend.

This is an excellent hotel.

My wife and I stayed here for a conference in town and we loved the experience. Its scenic and well kept on the inside. Great breakfast buffet which was complimentary. They had an omelette bar which was delicious and all of the staff were friendly and welcoming. I would recommend this place to anyone.

Love Embassy Suites, but this has probably been our least favorite. Staff has been very friendly and the breakfast great as usual. The pool is small and on weekends with lots of sports teams way overcrowded and unsafe. Pool area felt very dirty and it didn't seem like anyone was keeping up with dirty towels everywhere. By Saturday night the hotel felt like a carnival, kids running the halls on all floors, riding elevators up and down (only two of the three worked) and loud groups hanging out in the lobby way past 10pm. Pool was shut down due to mechanical issues, but honestly probably just because they wouldn't have been able to control the crowds. Bummer for the kids. Two security guards patrolling the hotel shows that this isn't a rare occasion. Probably wouldn't stay here again.

As a frequent Traveller, my first impression of a hotel is how well you are greeted at the front desk. The welcoming smile and extended help for local area restaurants was a good start. The rooms are spacious and clean. For some reason, the morning breakfast appeared to be better than other Embassy Suites we have stayed at - well laid out with plenty of options. Free parking is another welcome option - many other Embassy Suites charge for parking.

Very nice. Social hour - nice amenity. Dinner was good, dessert exceptional. Quiet even though there were several groups with children and teens. Customer service was well above average to excellent.

The Embassy Suites was nice and big. The overall hotel layout has the rooms on the perimeter of the hotel with an space in the middle. The bar/restaurant/breakfast area is to the right of the hotel when you walk in so it may be advisable to stay on the left side of the hotel if you are sensitive to smells from the breakfast or noise because of the people there. The receptionists were very friendly and informative. There are a few really good restaurants within 2-5 mins drive from the hotel so it is a good location to stay for business or a stop for a trip.

Suites are pretty large, complete with a very large couch with chaise. Rooms on upper levels (above 1) have a balcony off the bedroom and there are two TVs in the suite, one in bedroom and one in living room. There is a separate door to the bedroom. Strangely, the toiletries at this hotel seemed to be mixed in my stay, where some days I received Neutrogena products for the most part, but things like conditioner or lotion were subbed with some cucumber scented product. Not bad, but inconsistent. The hotel comes with free breakfast in the morning which has a lot of options, but it is buffet, so make sure you wash your hands! A lot of individuals in my group ended up with the flu, and they all ate breakfast at the buffet. There is also evening happy hour that comes with the stay. All-in-all, the hotel is very big and the facility is pretty modern. The doors are all digital key compatible. The hotel restaurant is pretty standard.

Hotel was really nice. The staff was fantastic. The suite was nice and large. The wifi didn't reach the bedroom very well however, and the microwave in our room was from 1987. Overall, we were very pleased, some minor updates and this could easily be a "perfect" stay

Excellent hotel and staff. The restaurant, bar, and breakfast are very good. The afternoon happy hour adds a nice end to the day. I would definitely recommend this hotel. There are also great dining options that are very close.

We had our fiftieth high school reunion at Embassy Suites in October. From start to finish, everything worked to perfection. The staff, food and venue all top shelf. The chef nailed each dish. We'll be back for our fifty fifth in 2022. Thank you.

Bummed that the pool was closed all day for "chemical balancing " but otherwise had a fantastic time. The atrium is a great place to visit family & we really enjoyed the spacious room, delicious breakfast & happy hour. Would definitely stay there again.

I wasn't a guest, but was visiting one. The room looked very clean and well furnished. The breakfast buffet was excellent, with the common eggs, sausage links and bacon, the omelets being made-to-order were fantastic. I had interaction with only a few members of the staff, but every single employee was very polite, pleasant, and happy to help.

It was very nice the host were pleasant. BREAKFAST was Greaaaat. And you can’t beat a FREE Happy Hours. From 17:30-19:30. The beds were very Comfortable. All a round great place to Stay at.

Great friendly staff, very expansive common areas great for events. I️ was here for a chess tournament and was pleasantly surprised at just about everything. Special thanks to the hotel bar/restaurant. The cheeseburgers are good but I️ LOVED the pasta! Food was reasonably priced. I’d eat here even if I️ had no business in the hotel!

I visited the hotel to take part in a chess tournament. I would have stayed at the hotel, but they pulled the group rate ahead of when they said they were going to and tried to charge me more for the same room. I passed and stayed at a hotel down the street for half the price. While at the hotel for the tournament, I noticed a concession stand they were running for tournament guests. The prices they were charging here were even more absurd, including a can of soda for $2.25 when their vending machines sold larger bottles for $1.50. It seemed to make sense to me to charge reasonable prices to not drive all your guests to eat out, but apparently they felt differently.

Older hotel, but very clean. Bed was not that great, had a soft memory foam thing on it, that made it too soft. Best hotel breakfast we have ever had. Staff was super courteous. Managers reception each night was great too.

My family and I are relocating here so we had a chance to check out a few hotels... this is one of our favorites. Clean rooms, fantastic breakfast, friendly staff and convenient /very walkable location. We were very low maintenance but each time we saw staff in the hallway they always greeted us with a smile. The only downside is the pool area is not well maintained especially the weekends where there were multiple events, ie wet towels everywhere, pool room was saturated with a very strong chlorine smell that was overwhelming. We only visited the pool once although the kids would have preferred more.

This place was great. The staff was friendly and very professional. The free make to order breakfast was very tasty. They even had a happy hour between 5:30 and 7:30. You got free drinks, and snaks.

It was great. The room was perfect for our family of 5. The pool was warm. And the snacks were great!

Excellent experience! Very friendly staff with quick efficient service. Beautiful clean room with very comfortable beds. Highly recommended

Decent hotel, but so loud. This hotel has most rooms overlooking a large open lobby. Because it's so affordable, there are lots of kids' sports teams and family reunions. Good luck sleeping.

The best stay yet. Newly renovated and its a place fit for a King and Queen. Very plush and stylish decorating. The Dining experience is a must do the Salmon dish is my #1 choice although i believe all the menu items would be most delicious. I would have gave 5 Stars and believe me they deserve a 5 star rating but i held back one that last star because of the pool area. Everything else is beautiful but the pool is not very big and kind of out of date for the new look of the whole hotel. The pool area needs a new face lift as well.

Clean, beautiful room. Excellent complimentary breakfast. Indoor pool for the kids so adults can chat. Good design on the inside as well and right next to one of the better parks (Summit) in Cincinnati.

Fantastic, to put it mildly, this Embassy Suites, made a very positive impression on me and my wife. From check in to check out. Superb, courteous check-in, very clean room.A very comfortable king size bed. A very good breakfast, I expected a bland,cold breakfast. But I was wrong, very good variety something for everyone.

Clean room with comfortable beds. There wasn't enough light in the bedroom - there only one lamp and it was between the beds, nothing by the vanity where I'm supposed to be able to do my hair and makeup, which is difficult in a dark corner. I took one of the THREE lamps from the living area and put it there temporarily, but I shouldn't have had to. Have stayed here several times and don't recall having this issue before. Service at front desk was very pleasant at check in, check out, where my friend and I asked them to split our bill on two cards, plus a third trip down when I had to stop by for a bandaid emergency.

I give a 5 star to this place on their rooms and service. There is only two things I think they should really address. One is we were sitting in the lobby when rain started dripping on us they have a few leaks that come through the top windows of the lobby. The other issue was the pool area the rain comes in through the windows in there to. And the drains were not draining. If they would address these few issue this would be a wonderful place.

Clean room. Nice amenities. Convenient location. Pleasant staff. Managers hour is a plus. Omelet bar and breast buffet very good

The rooms were very clean and had comfortable beds. The area in the middle of the hotel was very big and had comfortable seating for all of our baseball team's group and more. The made to order omelets and pancakes were as good or better than a restaurant outside the hotel and all other breakfast food was very good. This is the best quality stay for a very reasonable price. The area was near business district and very low traffic and felt safe. We took a 2 mile walk and the walking path was wide, new, and low traffic.

Great place to stay with kids. Didn't get 5 ☆ due to leaks in lobby. Also my digital key on Android didn't work. Other than that everything was on point. Clean friendly and professional.

Check-in scheduled for 4 pm, but they got is in at 8 am, no problem. That was clutch. Clean room, plenty of space. Free breakfast was on point (wait in line for the omelette; skip the sausage). Weirdly slow elevators. Would stay there again.

Two room suites. Free hot breakfast. Free happy hour. Family friendly. Workout room. Ok pool. Starbucks 5 min away. Nice staff.

Check in was super fast. Elevators slow. Breakfast was great. Hotel texts you to ensure everything is good and you're happy.

The hotel is very clean. The overnight check-in staff was less than attentive, but whatever it happens. The breakfast is very well done and delicious. The breakfast staff is fantastic, quickly clearing plates and very willing to help.

Great service! The rooms were great and we loved the updates. The elevators are slow and hard to manage with young children. Overall, it is a kid friendly hotel.

What can I say about Embassy suites except that I have always had great experiences. Great free breakfast, and evening happy hour with snacks. Rooms are clean service is top notch, and facilities are well maintained. Only complaint I have is that this location is ridiculously busy.

Very friendly staff and wonderful accommodations. The inside of this hotel is very nice and clean, and the pool is a nice size and fun for the kids. I would have to say it's a decent location as is very close to many businesses and restraunts and if you are interested, there is a beautiful mall about 10 minutes away.

The hotel was beautiful and our room was clean. The breakfast was amazing with omelet bar and pancakes. The pool is too small and there is no hot tub. I had an issue with another guest concerning the pool that was resolved in a very professional and courteous manner by Jasmine. She was fantastic and ensured my family and I enjoyed the rest of our stay.

Nice. Up to date hotel. Spacious rooms. The staff were very nice. Accommodated our large group. Delicious breakfast. Cocktails are a nice bonus!

I've stayed here no less than two times with my wife. The first time it was fantastic. The building has a massive five-story, or more, central atrium. Three years ago it had a moving water feature and lots of plants in it. You felt like you were in a jungle. Amazing.

We went back in November of 2016 and all of that was gone, the water feature was filled in and stark ceramic tile and cushy chairs filled the atrium. It was very sterile.

Now, as for the rooms, food and staff - they were all above average. I had no issues with that at all. If you need a jungle atmosphere, then you need to head south about 13 miles to Khron Conservatory in Eden Park.

Rooms were large, comfy, clean. Breakfast was great. Food from the bar was better than average fare, for a hotel. And the free complimentary breakfast was way better than what you tylically get, at your average hotel. So, definitely worth considering, when looking for a better-than-average in your hotel stay.

The Embassy Suites in Blue Ash (near Cincinnati) used to be an amazing luxurious place to stay. Since the renovation, a lot of the glamour is gone. The staff was amazing, really no room for improvement there! The room wasn't the cleanest (found prescription medicine on the floor in the bathroom, one that my husband and I have never taken, corners in the room dirty, stains on the blankets and curtains), the floors in the bedroom were incredibly uneven, and some type of heating/cooling machines were right outside our balcony (our disgusting falling apart balcony) and super loud even with the door closed. Now, the furniture in the room was in good repair and very comfortable. The reception and breakfast were top notch!

Catering for our corporate dinner left much to be desired. Most was flavorless, and they ran out before everyone was served. Wait staff was inattentive, as our glasses were never refilled and only half of our plates were cleared. Room and decor was nice though.

Great place for an event. Event staff were very friendly and attentive. Food was excellent and service was good.

Had dinner and drinks in the bar area service overall was good given the size of our group. Wings were good and many people had fish and chips which also looked pretty good. Overall, the food for the price was a decent value and much better then the typical hotel bar I have eaten at in the past. One other note, they let us move the furniture around to accommodate our group's needs, so that was a nice touch.

Very nice hotel. The heating element was out and they switched our room within minutes. The breakfast buffet was good as well. We were at the embassy for a Christmas party through my husband's work.

The staff here are amazing. Can't go wrong at the suites! No Hot Tub😥

My experience here overall was very good. Clean, nice atmosphere. And Jasmine at the front desk was amazing. Very nice and helpful...not to mention accommodating when I brought 5 nine year old girls with me. A small hiccup in service of staff elsewhere in the hotel, and she took care of it and compensated us immediately. Very friendly staff. I've been coming here for years and have no reason to stop driving all the way across town to my family's favorite hotel. Thanks Jasmine!

Love the staff! So friendly and personable! Rooms are huge. Conference room is nice. The buffet for lunch is a bit over priced for just being deli meat and bread and salads. Overall a good experience.

Nice hotel, with nice renovations. Continental breakfast was good and clean. Rooms were very clean, staff interactions were all great. Downside is that the hotel is really loud, and for whatever reason it sounds like there is always a party going on. It's a shame, the hotel could be so much nicer if there weren't so many guest who have no concept of decency.

Location is nice, not too far from the Highway. Rooms are newly renovated. The staff was amazing!! Room Service wasn't what I expected therefore I was left disappointed and did not finish the meal. Pricing; Good as well. We had a balcony, wish it would have had a small chair and a small table. Small balcony but it is nice. Inside the hotel is Amazing! The pool is nice as well. Will probably book another trip there in the Future.

Now that they have finished renovations, this place is really nice. They have a breakfast buffet or cook to order. The manager's reception is great along with the bar. The rooms are clean and the staff have all been very friendly.

Great clean modern styles hotel with nice rooms and clean bathrooms. The lobby is huge and a great place to socialize. The complimentary breakfast and dinner is very good. The staff is very kind and are very professional. Overall 10/10 hotel.

The breakfast and happy hour were great and everyone was so nice, the rooms were spacious and comfortable. However the housekeeping wasn't great, basically all they did was throw the sheets and the comforter on the bed and they didn't even bother to put away the pull out bed.

It's very beautiful inside the hotel. It was very clean and the staff was friendly. My only complaint is that they were doing remodeling right above the conference room I was in. With the CEO of our company as the guest speaker, it's unfortunate that most of what I heard were noises from the remodel. While I understand that the renovations need to happen, you'd imagine that there would be someone who would coordinate the remodel schedule so as not to interfere with conferences. Other than that, it was an absolutely pleasant experience and I would absolutely return.

Thie is an ok place to stay not the best or the worst

Hosted our conference event with decent room and equipment. Lunch was fantastic and restaurant area has a nice open atmosphere. Only complaint was nickle and dime pricing structure for events and supporting equipment (projectors, coffee, etc.)

Location is under construction/renovation. It's OK, but not as nice as I would expect given recommendations and price.

The staff here is what keeps me coming back every week (business)...Jasmine and Melissa always make me feel at home.
Great location, great value, will be perfect once renovated.