 5 935 avis

Embassy Suites by Hilton Detroit Troy Auburn Hills

850 Tower Drive, Troy, MI 48098, États-Unis Accès

Embassy Suites by Hilton Detroit Troy Auburn Hills

Les suites de l'ambassade de Hilton Detroit Troy Auburn Hills sont idéalement situées au large de I 75 dans la ville la plus sûre du Michigan, voté par CNN Magazine. À quelques minutes des meilleurs achats de l'État. À 20 minutes du centre-ville de Détroit et à l'étape des entreprises qui dirigent le globe dans l'innovation de la mobilité. Cette propriété All Suite magnifiquement rénovée est la première destination pour une expérience de nuit ou d'événement. Chaque invité reçoit une suite luxueuse. Réception du soir et fait pour commander le petit déjeuner. Profitez de délicieuses petites assiettes au salon Atrium ou découvrez la cuisine de fusion du chef APRIM; Notre centre de fitness comprend un équipement précortif et des vélos Peloton®. Stations de charge des véhicules électriques. Patio extérieur avec des foyers et des points de spécialisation Hilton attendent. Tout cela et les apos; sont les nettoyants à la suite du protocole le plus strict pour s'assurer que nos clients et nos associés restent en sécurité. Nous sommes impatients de vous accueillir aux suites de l'ambassade de Hilton Detroit Troy Auburn Hills.

The Embassy Suites in Troy is conveniently located off I-75 at Crooks Rd. in Troy's prestigious Northfield Corporate Center. We are located near the corner of Long Lake and Crooks Roads. Close to APTIV Corporation, General Motors, Stellantis, Kelly Services, Flagstar Bank, Siemens and other major corporations. There are several restaurants within walking distance. Only 4 miles to Somerset Collection, an upscale shopping mall. Wireless High Speed Internet available.

Chambres

Hôtel

  • Internet
    Wi-Fi OFFERT
  • Wi-Fi haut débit
  • Transports
    Parking OFFERT
  • Parking sur place
  • Parking
  • Parking sécurisé
  • Accès au train
  • Services de transport sur la localité
  • Services de transport - bureaux avoisinants
  • Réception
    Réception ouverte 24h/24
  • Consigne à bagages
  • Arrivée anticipée
  • Express check-in
  • Express check-out
  • Réception
  • Départ différé disponible
  • Travailler en voyage
    Centre d'affaires
  • Bureau avec prise secteur
  • Centre de photocopies
  • Général
    Air conditionné
  • Chambres chauffées
  • Couloirs intérieurs
  • Chambres non-fumeurs
  • Bain ou douche privés
  • Espaces publics climatisés
  • Prise adaptateur téléphonique disponible
  • Service de l'Hôtel
    Sécurité 24h/24
  • Distributeur automatique de billets
  • Sécurité incendie conforme
  • Service de ménage complet
  • Service d'épicerie disponibles
  • Sèche-cheveux
  • Ménage quotidien
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Système d'adresse public
  • Coffre-fort
  • Sécurité
  • Service de chambre
  • Service de voiturier
  • Service de réveil
  • Magasins
    Kiosque à journaux et cadeaux
  • Supérette
  • Voyager accompagné
    Programmes pour enfants
  • Enfants bienvenus
  • Aire de jeux pour enfants
  • Animaux acceptés
  • Cour de récréation
  • Accessible
    Installations accessibles
  • Ascenseurs
  • Événements
    Salles de conférence
  • Réception en soirée
  • Salles de réunion
  • Équipements écologiques
    Participation à la communauté locale

Chambres

  • Communication
    Wi-Fi OFFERT dans les chambres
  • Literie
    Berceaux
  • Nourriture & Boissons
    Wet-bar
  • Divertissement
    Films / vidéo OFFERTS
  • Affaires
    Photocopieuse
  • Général
    Alarme d'incendie
  • Non-fumeur
  • Détecteurs de fumée

Loisirs

  • Piscine
    Piscine intérieure
  • Piscine
  • Bien-être
    Jacuzzi
  • Whirlpool
  • Bain à remous
  • Fitness
    Centre de remise en forme 24h/24
  • Exercices cardiovasculaires
  • Gymnase exercice
  • Centre de fitness
  • Musculation
  • Sport
    Golf
  • Piste de jogging
  • Court de tennis
  • Jeux / films
    Casino

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner servi au restaurant
  • Petit-déjeuner buffet
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Attention particulière
    Cocktails OFFERTS
  • Café OFFERT dans le lobby
  • Réception gratuite en soirée
  • Café / thé OFFERT dans la chambre
  • Café dans le Lobby
  • Pot d'accueil
  • Aliments écologiques
    Nourriture locale et de saison
  • Équipements de cuisine
    Kitchenette
  • Type de magasins
    Salon de cocktail
  • Coffee shop
  • Lounges / Bars
  • Restaurant

Petit-déjeuner

  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner buffet
  • Petit-déjeuner servi au restaurant

Règles de la Maison

  • Heure d'arrivée : 16:00
  • Heure de départ : 12:00

Politique d'annulation
Toutes les réservations doivent être annulées par le temps 18 heures d'hôte, à moins dépôt requis. Si cette réservation a été faite par voie électronique s'il vous plaît annuler électroniquement pour éviter toute confusion et un projet de loi no-show. Politique sous réserve de modification.

Voyager accompagné

Enfants et lits d'appoint
ENFANTS DE 18 ANS ET MOINS séjournent dans la même suite avec parent.

Les animaux sont acceptés sur demande.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Langue parlée

  • Anglais

Conseils du concierge

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Capacité d'accueil

  • Nombre de salles de réunion : 9
  • Nombre de chambres : 251
  • La plus grande salle de réunion : 1734 sq. ft.

Parking

  • Parking OFFERT
  • Parking sur place
  • Parking
  • Parking
  • Parking sécurisé

Équipements

  • Gardes de sécurité
  • Capacité en places assises

Environnement

Actions Environnementales

Les défis environnementaux ont un impact sur le bien-être des personnes et des écosystèmes dans le monde entier. Nous nous efforçons de fonctionner aussi efficacement que possible l'ensemble de notre chaîne de valeur. Pour un avenir faible en carbone, nous réduisons et surveillons l'énergie et l'utilisation de l'eau. Dans le cadre de notre engagement à réduire nos déchets à la décharge, nous avons créé une stratégie globale de déchets et nous collaborons avec le WWF pour réduire le gaspillage alimentaire dans nos opérations et de la chaîne d'approvisionnement. Approvisionnement responsable fait une différence: nous nous approvisionnons biens et services localement possible.


  •  Nourriture locale et de saison
  •  Participation à la communauté locale

Labels

ISO 14001

ISO 14001 est une norme internationalement acceptée qui décrit comment mettre en place un système de gestion environnementale efficace. Il est conçu pour aider les entreprises à conserver leur succès commercial sans négliger leurs responsabilités environnementales, telles que : • Améliorer en permanence leurs performances environnementales • Se conformer aux réglementations locales et nationales et aux autres exigences souscrites • Prévenir les risques de pollution de l'eau, de l'air et du sol • Contrôler et optimiser la consommation d'eau et d'énergie • Promouvoir le recyclage et la valorisation des déchets • Sensibiliser les salariés à l'environnement et les former à adopter les bonnes pratiques dans leur activité • Utilisez des produits d'entretien ménager écolabellisés • Utilisez du papier certifié forestier durable

ISO 50001

ISO 50001 est basé sur le modèle de système de gestion d'amélioration continue également utilisé pour d'autres normes bien connues telles que ISO 9001 ou ISO 14001. Cela facilite l'intégration des organisations d'intégrer la gestion de l'énergie dans leurs efforts globaux pour améliorer la qualité et la gestion de l'environnement. ISO 50001 fournit un cadre d'exigences pour les organisations pour: - Élaborer une politique pour une utilisation plus efficace de l'énergie - fixer des cibles et des objectifs pour atteindre la politique - utiliser des données pour mieux comprendre et prendre des décisions concernant la consommation d'énergie - Mesurez les résultats - examinez dans quelle mesure La politique fonctionne et - améliore continuellement la gestion de l'énergie.

Avis les plus utiles - Avis TiCATi et Google 9 35 avis

Andrea Fobbe
Il y a 6 ans – Google

9

Beautiful hotel! Clean room and great service. The main floor had a bar and a restaurant. The breakfast was the best hotel breakfast I have ever had!! I will definitely be staying there again!

Tsung Ming C
Il y a 6 ans – Google

5

Friendly staff and good breakfast. The interior of the hotel is quite unique for an embassy suites as the complex is really big with a central lobby courtyard. The managers special is quite good especially from drinks point with lots of choices one of the best that I've experienced at an embassy suites with lots of different cocktails. Food is on the thrifty side...mainly snacks. Rooms are large and spacious. Nothing much around the hotel as it's located in the middle of a office area. There are a couple of eateries a couple of mins from the hotel.

Carla A.
Il y a 6 ans – Google

5

I absolutely love the way the rooms are set up at this hotel. Very luxury styled. The front desk people were very nice and hospitable. The cleaning staff were nice and attentive as well. The only issue that I had at the hotel was one morning the chef cooked omelettes. He had about eight omelette being made at one time someone picked up my mother's omelette by accident. And once she noticed that it was not her omelette she gave it back to the chef. The chef asked who the omelet was for and my mother said that is hers, but she no longer wanted it because the lady had been speaking over the omlette. He stated that it had not been touched so he did not understand why she did not want it. My mother wanted another omelette to be made but he semi refused. We did inform the manager that was walking the floor during breakfast time of the incident and she act very matter-of-fact about the situation once we told her what happened.

CQ Reviews
Il y a 6 ans – Google

10

This has to be my best hotel experience so far in all the Hilton hotels I have stayed at throughout the country. Always happy to return. Great customer service. Even better breakfast and dinner! ;)

David Buehler
Il y a 6 ans – Google

10

The hotel was hidden back from the streef and wasn't much to look at from the outside, but it was very nice inside. The service was wonderful. Every employee we had contact with was kind courteous and helpful. Our room was clean and comfortable. It did not feel right with me, my wife, and our four small children. The best part of the stay are the complementary happy hour and breakfast. These consisted of free snacks and beverage's in the evening, and a delicious breakfast including made to order omelettes. Everyone, even my picky eaters found something they likes.

Kari Atkinson
Il y a 6 ans – Google

10

This was a nice treat away with my daughter. We stayed on the top floor. The room was not in the greatest shape, could see water damage on the ceiling, furniture was in good condition, the wall paper was damaged by the furniture. There was no tub in the bathroom which was ok. The view we had, we could see down into the pool which was cool.

Happy Hour bartenders had a little bit of an attitude and I asked a simple question. Never been to an Embassy Suites and didn't know how the free Happy Hour worked. That is a nice feature and the snacks were good.

Check in was easy and was asked if this was my first time here. Very warm welcoming from the front desk staff.

Indoor pool is one of the best I have seen and experienced in a long time. Hot tub was nice and hot :)

Hotel is near a lot of attractions, eating, and shopping.

Looking forward to staying here again!

Chivonn Quist
Il y a 6 ans – Google

6

The staff here was very friendly and helpful. We went to the happy hour, and it was great! They had some appetizers for free, and you also got to have three free drinks (the bartenders were very generous with the liquor too). The breakfast was by far my absolute favorite part of our stay though. They had an omelette station where someone would make a personalized omelette for you, and there were tons of options for you to choose from to put in it! The rest of the breakfast buffet was full of hot and cold options. It was fabulous.
The rooms; however, were just meh... Our room looked dated, had a messed up television and smelled a bit like someone had smoked in it at one point. If it weren't for that, I would have given this place a five star absolutely!

Joel Morris
Il y a 6 ans – Google

4

Been going here for 30 years. Has been going down hill for the last few years. Rooms need to be cleaned better, clean the pool, fix elevators, ad update the linens ad television service. The price is cheaper than comparable, local hotels, but these are the reasons why. I have stayed there probably 30 times in my life. Trust my review.

Kevin Albert
Il y a 6 ans – Google

8

I think it's a nice hotel but others have said it's old and needing of an update. Rooms are clean, beds comfy, free breakfast and drink coupons in the evening. I would come back!

billy wilson
Il y a 6 ans – Google

9

Excellent hotel I've stayed here many times and have always enjoyed my stay. Breakfast in the morning is great and the bar/restaurant is good. Happy hour is a nice bonus.

Baburaj Iyer
Il y a 6 ans – Google

8

Neat rooms very friendly staff. Great breakfast spread. Decent options for lunch/dinner. Very few options for vegetarians. Called front desk and room service couple of times on phone but no one responded.....

Chase Erlich
Il y a 6 ans – Google

9

The best part of staying at the Embassy Suites was Ray’s customer service at breakfast every morning. Ray was so helpful and happy each and every day to myself and all the other hotel guests. I’d highly recommend management utilizing him in a larger role in the future.

Queen Of Whimsy
Il y a 6 ans – Google

10

I spent the night here in early spring. I had a blast to say the very least! There were lots of breakfast options. Thank-you so much Embassy for setting your minimum booking age to 18. Young travelers really appreciate that.

Colleen McGoldrick
Il y a 6 ans – Google

8

Went for wedding present opening. The room was provided free for the amount of guests staying at the hotel for the wedding. Very clean. My only part I would change, there needed to be a sign for the door.

Nicole Flack
Il y a 6 ans – Google

10

So much fun! The snack bar was wonderful and the staff was very nice. Enjoyed my time with my family.

A Chudasama
Il y a 6 ans – Google

8

The best breakfast ever! Especially with the specialized omelette and egg making station and a chef to serve. All of the staff is helpful and kind. Stayed there a night before attending a funeral. Was able to get a good night sleep.

Can be easy to miss at night time due to the round abouts. Other than that, a great place to stay with family and/or business!

Janine Dudley
Il y a 6 ans – Google

9

I love it... The beds are amazing.. Reception is very attentive.. Clean.. Professional..welcoming.
I bring my family often..

Bobby Miles
Il y a 6 ans – Google

7

Good stay if you are in the main bed. If you are an extra in the room though the beds provided and very uncomfortable. Other than that the hotel is nice and the employees are very polite.

Aaron K
Il y a 6 ans – Google

7

The room was a little bit dusty... witch bothered my allergies. But not terrible. Some of the cracks were showing. The baseboard had peeled back in one section by the nightstand I could see a giant peanut M&M wedged between the wall and the baseboard. It just sat there staring at me. The bed was a little bit firmer than I'm used to. But again not terrible. The location was very convenient for my morning meeting.

Candice Kovach
Il y a 6 ans – Google

9

Attended a social event in one of the suites. The room was clean and well stocked. Plenty of seating and space to gather and talk. Staff was polite and helpful.

A Google User
Il y a 6 ans – Google

9

Solid Choice for the area. Stayed here many times. Property is a bit on the older side, but always a very comfortable stay. Super staff, great management and an overall quality choice for the area.

Of course, the free breakfast is by far the best in the industry; and the daily manager's reception offers a great way to wind down at the end of the day. Very spacious hotel, with huge rooms and free parking makes this hotel a top choice for most any traveler. By far, my #1 choice in the area.

Matt Dizer
Il y a 6 ans – Google

9

The staff is extremely friendly and helpful! Our favorite bartender, Golam, is fantastic and we love seeing him everytime we come! They have a nice size pool and a hot tub. There is also a workout room and a bar with small plate menu. I highly recommend staying here if you're staying in the area!

Eddie Olsen
Il y a 6 ans – Google

8

Hotel was great as usual. Great food. Awesome bar service. Would highly recommend staying on this hotel. Fast elevator and friendly staff. Quick trip to Detroit from.here.

Mike LoBue
Il y a 6 ans – Google

8

The hotel could use some updating. The indoor swimming pool was cold. We used it as a meeting place for our out of town friends to celebrate Christmas. The best part is the happy hour at the hotel bar!

Todd Anderson
Il y a 6 ans – Google

10

The rooms were very nice. I enjoyed their breakfast, which had a large selection of items. The staff was friendly and helpful.

Anna Root
Il y a 6 ans – Google

9

I was there for a staff Christmas party in one of the event rooms. The space was secluded and any lobby noise was not heard during our event. The staff was very friendly and accommodating and made us feel very welcome.

Bhoodha S
Il y a 6 ans – Google

8

Clean.
Breakfast is really good.
Lots of parking.
Front desk was great.
Hard to get bedroom warm in winter without overheating the whole room.

Liz Stanley
Il y a 6 ans – Google

6

Unfortunately the hotel was histing a youth soccer team that weekend. The children and teens wreaked havoc and broke elevators and trashed the lobby. It's not worth paying the extra money for the "suite". Several complaints to the front desk by myself and others were ignored. Nice hotel but negligent manager.

Jasmine Newton
Il y a 6 ans – Google

8

The hotel staff is really friendly. The breakfast is really good and fresh. The on-site gym is clean and there different machines and weights to use. The only issue I have with the hotel is the decor is old. If the hotel had a makeover and was more modern that would for sure make it a 5 star. Overall it’s a good hotel.

Tangy Washington
Il y a 6 ans – Google

8

Room was clean. Walls are thin. I heard my neighbors conversations nightly. Staff was very courteous and professional. Overall I was a great place to stay.

Lashon James
Il y a 7 ans – Google

9

Truly loved it. The staff was awesome. There was an issue with the reservation and the manager assisted by going beyond my expectations. One of the best Embassy Suites I have visited in a while. The atmosphere was top notch.

Cara Hahne
Il y a 7 ans – Google

10

I had a great stay. The front desk clerks were extremely helpful and friendly. The place was always clean. I appreciated that the fitness room had weightlifting equipment in addition to the treadmills. I also liked that they had a full hot breakfast bar and free drinks and snacks in the evening. Definitely coming back.

Jayne Cichon
Il y a 7 ans – Google

9

Our experience at this hotel was out of this world. Jay in particular was extra special to my family. My little girl wanted her grandparents on the same floor as us and he made magic happen during a busy weekend. She says she has a new friend. I will always stay at an Embassy Suites over any other hotel because of our experience here.

Cassandra Lisee
Il y a 7 ans – Google

10

Great service, complimentary drinks (*3 per drinking age guest). Loved the pool, which was open to midnight. Amazing free breakfast. Dining on-site. The hotel experience was so great, we are hunting for things in the area to visit again.

Dan Spransy
Il y a 7 ans – Google

9

Love embassy suites and this one has the best service of any we have ever stayed at! We have a large family with 6 kids so the 2 room suite is always fantastic. Everyone that works at this location seems to really care that you are happy. The pool area could use a face lift but it was clean and the kids loved it. Highly recommend.

cheiron sliu
Il y a 7 ans – Google

6

Big old rooms that need renovation. The decor is conservatively tasteful. Not great housekeeping for the bathroom but otherwise good. Quiet location. Really great room service menu options. Pleasant staff.

Shannon Adis
Il y a 7 ans – Google

7

We stayed at the hotel for my son's hockey tournament. We were overall generally pleased with the hotel. Rooms were perfect for a small family and clean. The free breakfast was awesome and much better than I expected. Lots of choices! My only complaints were the smell of the room and elevators and only two working elevators. The carpet in the room had been cleaned or treated with a freshener than barely covered some kind of musty smell. It may be time to replace the carpet. Ditto for the elevators. One of the three elevators as out of service, which made for long waits. Part of the problem was all of the hockey, dance, and softball kids playing around in the elevators (which the hotel has no control over) BUT it would had been smart to make sure all elevators were in working order before such a busy weekend when the hotel would be booked. Overall we would be happy to stay here again for another tournament.

Ulysee Brown
Il y a 7 ans – Google

7

The property is located in a relatively good area. The area is mostly commercial office buildings. There is an area that has a few restaurants and it is within walking distance. The interior of the property is very clean. The decor is slightly dated; however, everything is well maintained. The room is very spacious. As I mentioned, the decor (furniture) is dated...but everything was in great condition. I loved the layout of the rooms. I enjoyed my stay and would select the property again.

Jeff Frank
Il y a 7 ans – Google

10

Attended a Dinner Detective show, which was fun. Food was good and better than I generally expected. 3 free drinks per person at the evening reception as part of our overnight stay, as well as a nice hot breakfast... Mostly buffet, but made to order omelets are always a good option. Only complaint was that our room (212) smelled heavily of chlorine due to the proximity of the pool.

Cody Miller
Il y a 7 ans – Google

10

Easy to find location and off the road a bit which cuts down road noise. Beautiful hotel and nicely laid out inside. Beautiful rooms and quite roomy. Front desk was kind and helpful as was wait staff during breakfast. Breakfast is pretty standard, but still delicious. Overall, excellent hotel and would happily stay at it again

Toni Auker
Il y a 7 ans – Google

10

We have stayed at this Embassy Suites three times now and it is our favorite close to home getaway. The pool is warm, the manager's reception is great, and the breakfast is wonderful. This time we got an adjoining room with friends and it was a perfect family vacation. I highly recommend this hotel to anyone interested in staying in that area.

Chris McLaren
Il y a 7 ans – Google

10

The hotel staff were great and pleasant to interact with. Breakfast in the morning, reception in the evening. Those alone were worth the stay. Location was nice. Close to attractions and shopping. The few issues we had were dealt with promptly. And using your phone as a room key was just cool.

SkilledWacky
Il y a 7 ans – Google

6

one of the modern locations in the embassy suites collection. it has good breakfast. rooms are clean and modern. great location if you need to do business as its right in the center of suburban detroit.

Lionel Hamilton II
Il y a 7 ans – Google

5

The check in was a little slow, however the front desk clerk was extremely friendly and welcoming once she did check us in. Although, we didn't eat in the restaurant, the view of it was great. It seems very modern and updated. The room was a nice size, however I'd agree with several other reviews that they could use some updates. The bathrooms don't have vents and there is considerable paint peeling in the bathroom area. Our bed comforter had a huge stain on it. I'm not even sure how they could give that to a guest. Room service was excellent. The food was a lot better than I've experienced in the past at other hotels. There was a loud group of rowdy neighbors next door to us that were hitting the wall, laughing extremely loud and slamming doors which made the experience a little less relaxing. In ending, we would consider staying here again because of the practical price tag, but it probably wouldn't be our first choice.

Ryan Davisson
Il y a 7 ans – Google

7

Checked in earlier today. The employee at the front desk was incredibly helpful with explaining all of the services the hotel offers. Nice sized room. The one thing I have a gripe about is that the paint on the ceiling in the bathroom of my room (Room 418) needs serious maintenance due to extremely noticeable cracking and peeling.

Nancy Vanner
Il y a 7 ans – Google

4

Disappointing Visit. Gave me the wrong type of room and had to move. Pre-ordered room service came hours after our arrival and was not complete and the hotel was full of rowdy young unsupervised kids who ran around the hotel day and night.

Joe21 Hrinda
Il y a 7 ans – Google

9

Had a lovely weekend here. 😀 however there were a few things I didn't like. No a.c. units in the room. Seems like the gsa were unhappy to be at work but the lady who checked me in was great I just wish I can remember her name. Other than that I had an awesome weekend drinks were great friendly bar tenders and breakfast staff 😊

Sabrina Van Dyke
Il y a 7 ans – Google

7

We come here every year for a church ministry retreat and we really appreciate the staff and their willingness to serve. They are appreciated for their help and kindness. And this is an all around wonderful hotel.

Hector Sibaja
Il y a 7 ans – Google

7

Great hotel. complementary drinks , great food. And food services. I recomend the place for bussiness and also for pleasure.

Dana Young
Il y a 7 ans – Google

7

Wonderful staff great room amazing breakfast,.. Had trouble with heat in room too hot in bedroom too cold in living area

Nancy Vanner
Il y a 7 ans – Google

4

Disappointing Visit. Gave me the weongoing room and had to move. Pre-ordered room service came hours after our arrival and was not complete and the hotel was full of rowdy young unsupervised kids who ran around the hotel day and night.

Valerie Reitzel
Il y a 7 ans – Google

10

Complimentary drinks before a great meal. Fun in pool and hot tub. Room 237 and connecting suite were perfect for our family gathering, and breakfast buffet was incredible. Will be back again!

Jeff Wallace
Il y a 7 ans – Google

4

Seems to be going a bit down hill. While the bar tenders and servers were great, the pool & hot tub were cloudy/dirty and the area is in need of a makeover, the hotel floors were dirty, food trays left outside rooms for 24hrs and never picked up, the carpet in our room looked dirty, and our friends had an even worse experience.

Krista Ribbens
Il y a 7 ans – Google

8

It was a very nice location for a work event. The staff was helpful and great.

Fredrick P
Il y a 7 ans – Google

9

Very good accommodations and polite staff. Had to say here overnight on business and they were very kind about setting me up with a room even though their systems were down for changes. The room was clean and well stocked.

Maureen Newcomb
Il y a 7 ans – Google

10

I had gone to hotel to do dinner with some friends. It was called dinner detective. The hotel is very beautiful and the bar is nice too. The only complaint that is beyond their control was the smell. It smelled so bad of chlorine from the pool. But I understand that it isn't something that they can really control. Just don't be surprised if the smell hits you like a truck when you walk in.

Chris Nickerson
Il y a 7 ans – Google

5

Room service came as I was getting ready to go out to my wedding I was attending. Told them to come back in 20 minutes and they said okay. Never got my room cleaned. Also there were children constantly hitting every button on the elevator all night Friday. The staff did not do anything and let the children run around.

Eric Hildreth
Il y a 7 ans – Google

10

I have been here a few times and I have to say this is a great place to stay!! The food is good and the service too! I have had Jackie as a server and she has been really great and very helpful!! Thank you!!

Brandon Berryman
Il y a 8 ans – Google

8

Nice and clean, breakfast is always great and the food is fresh. Really enjoy managers hour, the rooms themselves could use some renovations because they are starting to show their age, rooms were clean and I enjoyed my stay.

Babar Sharfuddin
Il y a 8 ans – Google

10

Good location. Clean room and bathroom. Excellent service. Great complementary breakfast. Would recommend staying here.

Laura Chavez
Il y a 8 ans – Google

8

We had a very pleasant stay at this hotel. Our room was clean and included a small living room area, kitchenette and a bedroom. We were pleased with the pool and the breakfast. Overall, we had a very nice stay and would come back if we are in the area again.

Brad Trumpower
Il y a 8 ans – Google

7

Great customer service, complimentary drinks, and breakfast. The rooms were neat and tidy with a very comfortable bed. The decor needs updating, though.

Edward Anderson
Il y a 8 ans – Google

7

Hotel was clean and comfortable. Breakfast buffet was way above average. Three complimentary cocktails were available during happy hour. The restaurant meals were well prepared and great value for the price. The staff was friendly and helpful. I would certainly stay here again.

Paul Saylor
Il y a 9 ans – Google

10

Traveled here for work.
Great service, breakfast was good. Pancakes, made to order omelets, biscuits and gravy, etc...
The rooms were nice. Kinda old, but that happens. The layout was cool.
It's one of those hotels with a big open middle you can see down in.
The elevator has glass so you can see down in the middle.
The TV actually had a guide channel so you don't have to keep flipping through like most hotels

Lori Brody
Il y a 9 ans – Google

9

What exceptional service! My son became ill unexpectedly while staying in Troy. The hotel staff went above and beyond to see that everyone in our group was cared for, got what they needed and even sent balloons to the hospital. The personal contact showed that the staff was thinking of us and caring for us far beyond just routine client management. Thank you!

April Joy
Il y a 9 ans – Google

5

5-12-15 Update: I had to travel to Detroit again for family and decided to stay. This experience was very different. The second day, my room was not cleaned. I had to call the front desk at 11 p.m. for clean towels and a trash bag and one of the towels were dirty. The premium floor complimentary drinks and snacks vending machine was out of order after the first night and was never fixed.The bartenders were still extremely rude even after leaving a gracious tip for the complementary drinks.

First stay review
Traveling to see family with my husband and we stayed on the premium floor. It was a wonderful experience. The room was clean and included a microwave, refrigerator, and Keurig. The premium floor was nice with access to free snacks and drinks on the floor. Breakfast was good, made to order and breakfast buffet. Reception in the evening with 3 complimentary drinks was nice but the bar tenders are extremely rude. Embassy Suites are usually outdated but this location was recently remodeled and you can tell the difference. The shower didn't have a door so it took some getting used to. Overall, great stay, safe and quiet area.