 5 916 avis

Embassy Suites by Hilton Knoxville West

9621 Parkside Drive, Knoxville, TN 37922, États-Unis Accès

Embassy Suites by Hilton Knoxville West

Les suites d'ambassade contemporaines et haut de gamme Knoxville West sont la première marque à Knoxville, TN, idéalement située au large des I-40 et I-75, à West Knoxville, à seulement 25 minutes au nord de l'aéroport de McGhee Tyson (Tys), où vous découvrirez Hospitalité du Sud à son meilleur. Notre hôtel est à quelques minutes des parcs industriels d'entreprise suivants: Hardin, Westbridge, Centerpoint, Pellissippi Corporate Center et grandes activités récréatives, attractions. L'hôtel possède l'atrium naturel signature situé au cœur de l'hôtel avec les chambres attachées. Dans le cadre d'un centre de style de vie haut de gamme, vous serez proche de nombreux restaurants, des achats ainsi qu'un centre de fitness et un spa tout en profitant de votre hébergement complet à la mode. Les voyageurs d'affaires trouveront nos suites luxueuses avec un généreux espace de travail, un accès Internet haute vitesse gratuit, une barre humide avec réfrigérateur et micro-ondes et deux téléphones avec messagerie vocale. Pour votre commodité, HSIA sans fil est disponible dans les espaces publics de l'hôtel.

The contemporary, upscale Embassy Suites Knoxville/West is the brand's first in Knoxville, TN, where you will experience southern hospitality at its best. The hotel boasts the signature natural atrium located within the heart of the hotel with the rooms-tower attached. The suites design features personal space combined with a more residential scale and feature a side-by-side suite layout offering a separate living area with a sofa bed and spacious desk, mobile furnishings so guests can create their own unique living space, private bedroom and bath, two 42-inch HD LCD televisions, wireless high-speed Internet access, refrigerator, microwave and wet bar. The guests will enjoy the on-site amenities featuring the BusinessLink business center, indoor pool, whirlpool and state of the art fitness center by Precor.

Chambres

Hôtel

  • Internet
    Accès Internet OFFERT
  • Wi-Fi OFFERT
  • Internet haut débit
  • Wi-Fi haut débit
  • Transports
    Parking OFFERT
  • Parking sur place
  • Parking
  • Accès au train
  • Réception
    Réception ouverte 24h/24
  • Consigne à bagages
  • Arrivée anticipée
  • Express check-in
  • Express check-out
  • Réception
  • Départ différé disponible
  • Travailler en voyage
    Centre d'affaires
  • Bureau avec prise secteur
  • Centre de photocopies
  • Général
    Air conditionné
  • Chambre / Etage réservé aux femmes
  • Chambres chauffées
  • Couloirs intérieurs
  • Chambres non-fumeurs
  • Bain ou douche privés
  • Espaces publics climatisés
  • Service de l'Hôtel
    Sécurité incendie conforme
  • Service de ménage complet
  • Sèche-cheveux
  • Ménage quotidien
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Coffre-fort
  • Sécurité
  • Service de voiturier
  • Service de réveil
  • Magasins
    Kiosque à journaux et cadeaux
  • Voyager accompagné
    Enfants bienvenus
  • Familles bienvenues
  • Animaux acceptés
  • Accessible
    Installations accessibles
  • Ascenseurs
  • Événements
    Réception en soirée
  • Salles de réunion
  • Équipements écologiques
    Participation à la communauté locale

Chambres

  • Communication
    Wi-Fi OFFERT dans les chambres
  • Connexion Internet haut débit
  • Haut-parleur
  • Messagerie vocale
  • Literie
    Berceaux
  • Salle de bains
    Produits de bain
  • Nourriture & Boissons
    Cafetière / Théière
  • Micro-ondes
  • Mini-réfrigérateur
  • Wet-bar
  • Divertissement
    Toutes les chaînes de nouvelles
  • Télévision par câble
  • CNN disponible
  • Films / vidéo OFFERTS
  • Journal
  • Affaires
    Photocopieuse
  • Bureau
  • Bureau avec lampe
  • Prise de courant supplémentaire disponible à la réception
  • Téléphones avec le message de lumière
  • Général
    Climatisation à réglage individuel
  • Réveil
  • Alarme d'incendie
  • Fer à repasser
  • Planche à repasser
  • Non-fumeur
  • Contrôle de la température en chambre
  • Détecteurs de fumée

Loisirs

  • Piscine
    Piscine intérieure
  • Piscine
  • Bien-être
    Jacuzzi
  • Whirlpool
  • Bain à remous
  • Fitness
    Centre de remise en forme 24h/24
  • Gymnase exercice
  • Centre de fitness
  • Sport
    Golf
  • Piste de jogging
  • Court de tennis

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner servi au restaurant
  • Petit-déjeuner buffet
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner américain
  • Attention particulière
    Cocktails OFFERTS
  • Réception gratuite en soirée
  • Café / thé OFFERT dans la chambre
  • Café dans le Lobby
  • Pot d'accueil
  • Prestations de service
    Service de chambre
  • Aliments écologiques
    Nourriture locale et de saison
  • Équipements de cuisine
    Kitchenette
  • Type de magasins
    Salon de cocktail
  • Lounges / Bars
  • Restaurant

Petit-déjeuner

  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain
  • Petit-déjeuner buffet
  • Petit-déjeuner servi au restaurant

Règles de la Maison

  • Heure d'arrivée : 16:00
  • Heure de départ : 11:00

Politique d'annulation
Les réservations doivent être annulées 24 heures, heure locale, pour éviter des frais.

Voyager accompagné

Enfants et lits d'appoint
Les enfants de 18 ans et moins séjournent gratuitement dans la chambre de leurs parents en utilisant la literie existante.

Les animaux sont acceptés sur demande.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Langue parlée

  • Anglais

Conseils du concierge

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Capacité d'accueil

  • Nombre de salles de réunion : 10
  • Nombre de chambres : 140
  • La plus grande salle de réunion : 5084 sq. ft.

Parking

  • Parking OFFERT
  • Parking sur place
  • Parking
  • Parking

Équipements

  • Capacité en places assises

Environnement

Actions Environnementales

Les défis environnementaux ont un impact sur le bien-être des personnes et des écosystèmes dans le monde entier. Nous nous efforçons de fonctionner aussi efficacement que possible l'ensemble de notre chaîne de valeur. Pour un avenir faible en carbone, nous réduisons et surveillons l'énergie et l'utilisation de l'eau. Dans le cadre de notre engagement à réduire nos déchets à la décharge, nous avons créé une stratégie globale de déchets et nous collaborons avec le WWF pour réduire le gaspillage alimentaire dans nos opérations et de la chaîne d'approvisionnement. Approvisionnement responsable fait une différence: nous nous approvisionnons biens et services localement possible.


  •  Nourriture locale et de saison
  •  Participation à la communauté locale

Labels

ISO 14001

ISO 14001 est une norme internationalement acceptée qui décrit comment mettre en place un système de gestion environnementale efficace. Il est conçu pour aider les entreprises à conserver leur succès commercial sans négliger leurs responsabilités environnementales, telles que : • Améliorer en permanence leurs performances environnementales • Se conformer aux réglementations locales et nationales et aux autres exigences souscrites • Prévenir les risques de pollution de l'eau, de l'air et du sol • Contrôler et optimiser la consommation d'eau et d'énergie • Promouvoir le recyclage et la valorisation des déchets • Sensibiliser les salariés à l'environnement et les former à adopter les bonnes pratiques dans leur activité • Utilisez des produits d'entretien ménager écolabellisés • Utilisez du papier certifié forestier durable

ISO 50001

ISO 50001 est basé sur le modèle de système de gestion d'amélioration continue également utilisé pour d'autres normes bien connues telles que ISO 9001 ou ISO 14001. Cela facilite l'intégration des organisations d'intégrer la gestion de l'énergie dans leurs efforts globaux pour améliorer la qualité et la gestion de l'environnement. ISO 50001 fournit un cadre d'exigences pour les organisations pour: - Élaborer une politique pour une utilisation plus efficace de l'énergie - fixer des cibles et des objectifs pour atteindre la politique - utiliser des données pour mieux comprendre et prendre des décisions concernant la consommation d'énergie - Mesurez les résultats - examinez dans quelle mesure La politique fonctionne et - améliore continuellement la gestion de l'énergie.

Avis les plus utiles - Avis TiCATi et Google 9 16 avis

Karyn Loy
Il y a 6 ans – Google

9

Great place to stay, a nicely decorated hotel, very comfortable rooms. The staff was great. Love the free breakfast and happy hour. Kudos to your bar staff very efficiently handling a very busy happy hour.

Shaun Walker
Il y a 6 ans – Google

9

I was amazed with the customer service from the front desk clerk to the house keepers! By far one of the best hotels I've experienced short of a resort! Beautiful lobby and business center for traveling and the menu is probably underrated based on the wonderful food selections. If your looking for luxury I'd look into this hotel 1st!

Alan Morean
Il y a 6 ans – Google

10

Fantastic hotel stay. Wonderful room & bath. Nice pool, whirlpool & sauna. FREE evening reception drinks & snacks. FREE excellent cooked to order breakfast. Good people everyehere.

eric ziegler
Il y a 6 ans – Google

10

Fantastic rooms. Wifi works great. Staff were pretty reasonable. 5 minutes from tons of restaurants. Has a great pool and fitness room as well. I'd highly recommend it.

Tara Roberson
Il y a 6 ans – Google

10

We had a great stay! The staff was courteous, friendly and helpful. The breakfast was delicious as well as the steaks and other food we ordered from the restaurant for room service. We enjoyed our stay so much that we look forward to our next stay at an Embassy Suites. Thanks so much!!

Natalie S
Il y a 6 ans – Google

10

Beautiful hotel!! Really hot in the pool area, felt kind of steamy, but I enjoy warm! Sadly the jets on hot tub didn't work, I hope they fix that! Restaurant treated us so great even though we came in late, great portions and quality!! Thank you for a great stay!

Jeremy Rasnic
Il y a 6 ans – Google

10

The short of it: if you know what Embassy Suites has to offer, then you appreciate staying at one. This is the nicest, cleanest, most modernized Embassy I've stayed in and I've stayed in a lot. The rooms here are very stylish and modern. This is my go to hotel in Knoxville when I don't need to stay downtown. It's very close to Turkey Creek's many restaurants and shops. The only negative, and this is petty, is that the hot water takes some time to get there. Water pressure is great, hot water is there, it just takes a couple of minutes to adjust due to the delay.

Jennifer Hastert
Il y a 6 ans – Google

9

One of my favorite places to stay when we visit Knoxville. They have happy hour. It's close to most everything. And they have a nice indoor pool.

Mark Gibson
Il y a 6 ans – Google

7

Lovely first day. Tasty hot breakfast included with a happy hour in the evening. Rooms we stayed in were spacious and comfortable and clean. Staff was friendly and helpful.

Best of all the strong coffee was hot and reasonably good. I'd recommend it if you're in the area

Though I had no success connecting to their wifi for my stay.

Williams Trish
Il y a 6 ans – Google

10

Breakfast was more than I expected for being free and the omelettes are great! Nice, big, "living room" and bedroom, quiet, and near my job. The free drinks in the evening was a surprise. Recommend.

Allen Capps
Il y a 6 ans – Google

9

Very nice place to stay. I highly recommend it. A Lil pricey but it's actually worth it!

Made to order complementary breakfast is the Best I've had at any hotel.

Small indoor pool, but great workout facility.

Nick Yackanech
Il y a 6 ans – Google

8

We have a large family so we need something with enough beds where everyone can sleep comfortably. This hotel fit the bill. This suite had two queen beds in one room and a pull out couch in the second room. The breakfast was also outstanding. Our only complaint was that we had to have housekeeping clean something up in the bathroom when we arrived. Other than that it was great.

Donna Jones
Il y a 6 ans – Google

9

Great stay , as always evening reception rocked!!.. the lady who was bartending was great! Amazing breakfast, omelets were perfect. Seriously nice suites . . clean, and well prepared!

Club MOTO Administrative
Il y a 6 ans – Google

10

Love, love the breakfast! The friendly and attentive staff. I had a great view from my room of the sunrise😌

Scott Oliver
Il y a 6 ans – Google

7

Newer hotel with a modern feel and friendly staff. Breakfast offering seemed to have something for everyone. I didn't tak advantage of it but the manager's cocktail hour as well. Rooms are spacious with wet-bar, mini-fridge and well-supplied bathroom. Despite being close to the highway, my room was quiet. Only drawback was the failure of the Digital Key on my iPhone and a failure of the keycard system. Otherwise, my stay was perfect.

Amy Reece
Il y a 6 ans – Google

10

This is our favorite hotel to stay in when we go up to Knoxville! Such friendly staff and the happy hour is great. I absolutely love the salt water hot tub. It always makes your skin so soft.

Kara Clarke
Il y a 6 ans – Google

8

Comfortable bed, delicious made to order breakfast, and happy hour drinks at the bar. This is one of the best hotels my husband and I have stayed at. We will be back. I give 4 stars because some employees in the breakfast dinning area need to learn some people skills and how to communicate with customers.

John Pate
Il y a 6 ans – Google

10

Very very nice place. Staff was excellent, very helpful. One of the better places to stay. I spend a lot of time in Knoxville for work and have stayed at many different places. This is definitely one of my favorites.

Charles Ferguson
Il y a 6 ans – Google

7

This is a very nice hotel and great for the price. If you are visiting and are not looking for the typical college scene in Knoxville then this is a perfect place. The best part is the breakfast. It is probably the best breakfast at a hotel that I have had and it was included.

Deidre Horton
Il y a 6 ans – Google

10

Out of all the Embassy suites we have been to, this is our favorite. My husband and I go here often. They have a fantastic manager reception. The staff are very friendly and the environment is so welcoming. The bar tenders remember the drinks we like and always keep our glasses full, even during the free managers reception. The rooms are also amazing, I difinetly miss those sheets when I have to stay elsewhere.

Sarah Kenny
Il y a 6 ans – Google

9

Stayed at this hotel for my sister’s graduation. Hotel has a beautiful lobby, very clean, modern and the staff has nothing but smiles and polite words. The free breakfast is phenomenal and the manager’s happy hour includes free light appetizers (snacks) and beer. Fantastic for the price. Kids loved the pool. This place has true southern hospitality!

Xya Chan
Il y a 6 ans – Google

10

This place was beautiful through and through with so much to offer. I love the setup and definitely felt at home here.

Mark Hoffman
Il y a 6 ans – Google

10

Its a very nice hotel. I miss the original looks of the Embassy chain. Not to big on the modern look of today. The breakfast is excellent.

Salwa Mostafa
Il y a 7 ans – Google

10

Nice clean rooms. comfy beds. Great breakfast options with late hours till 10:30 on wrekends. Forgot an item behind and they were helpful to find it.

Rick Stephens
Il y a 7 ans – Google

7

Attended a AAA Alaska travel presentation at the Embassy Suites Knoxville West. It was outfitted nice with cookies, water, coffee. The chairs were okay but arranged to close together for comfort. Other than that, it was a well hosted event at Embassy Suites.

Jamie Clanin
Il y a 7 ans – Google

4

We went to the Flying Spoons restaurant for dinner, and while the service was good the food was not. The syrup was out in the Sprite so we got cans instead, our hummus had the taste and texture of a sausage cheese ball, the pita chips were beyond stale, there was no appreciable difference between the balance and Greek salad dressings (or maybe we were given the wrong things), the rolls were quite stale, our dinner orders were mixed up, my entree that is served with sauce came with none, and somehow the chocolate lava cake was dry. Most things were edible (I didn't even try the rolls) and no one got sick, but we certainly will not be returning.

Ali Eubanks
Il y a 7 ans – Google

10

We will absolutely be coming back to stay at this hotel!! The amenities are beyond amazing, from the pool/hot tub/sauna combo to the complimentary drinks at the bar during the managers "greeting hour". Totally kid and adult friendly. The whole staff was friendly and going above and beyond to accommodate us, from the housekeeping to the chef who was more than willing to work with the 8 year old's specialty omelette request. We truly enjoyed our stay, and look forward to coming back! Thanks EmbassySuites!

Derek Slominski
Il y a 7 ans – Google

8

As all Embassy Suites the lobby and rooms are modern and clean. The breakfast was very good and they had a chef that makes omelettes to order. This is hard to find in a hotel these days and is a great start to the morning. However, with all of the ups there are some downs. The air-conditioning in the room was horrible. It was extremely loud and made it extremely difficult to sleep with as it would turn on and off. This just may be the specific room that I had but it is a problem that every guest has to deal with that stays in the same room as I did.

Christian Pagnard
Il y a 7 ans – Google

9

Wonderful place. I can't believe we have been staying in Knoxville for years and haven't tried this. The rooms are great, clean and well appointed. The managers reception every night is awesome.

Josh Dodson
Il y a 7 ans – Google

4

The food was surprisingly good, but the service was absolutely awful. The server said that it was his first day, so I can forgive him for not being familiar with the menu; however, he only stopped by for refills once during the whole night and he struggled to get our order right, even forgetting to enter some items properly (food came out at different times, our appetizer arrived after our entrees). It didn't help his case that for our entire meal, we were his only table.

Keyona Henry
Il y a 7 ans – Google

10

Nice clean rooms in a great area. Room service was prompt, and the food was delicious! From the front desk clerk, to the restaurant staff, to the housekeeper...every single staff member we encountered were friendly and extremely helpful! We've already recommended this hotel to our family and friends. Our experience exceeded our expectations!

Chris Sutton
Il y a 7 ans – Google

9

Very nice hotel. The lobby and common area was very nice and clean, and the evening snacks and morning breakfast are a real plus. My room was clean and comfortable.

Tonya Burnette
Il y a 7 ans – Google

10

We arrived to the hotel late. We were greeted warmly by the desk clerk. We had forgotten some toiletries, and she was more than accommodating. The room was clean and comfortable. Due to our late travels, we were granted a late check out. A welcomed surprise. While we did have some trouble with the toilet, the necessary tool to fix it was promptly bright to our room We have stayed at this hotel in the past, and will return again.

RL Fleming
Il y a 7 ans – Google

9

Chef Carmelo is awesome!!! Even on vacation we wake up before 7 to get our omelets. They are extremely well prepared. He tops them with the ingredients that are requested. He makes our stay that much better.

Karina Baymiller
Il y a 7 ans – Google

8

EDIT: I was given sincere heartfelt apology by a manager shortly after my initial review of our disappointing stay, in which we were offered a full refund for our trouble. It's for this reason that I wanted to amend my initial review to reflect my positive experience with the Embassy Suites since our stay. Customer service is what the hospitality industry is built on, so I give many kudos and thanks to your management for reaching out to me and rectifying the situation.

ORIGINAL REVIEW: Booked a room for our wedding night which included champagne/sparkling wine. Was told on arrival after our wedding reception that the champagne was "probably not" in our room and that "it wasn't my problem" - by the oh so friendly front desk help. When we arrived in the room, sure enough, no sparkling wine, so we called the front desk asking if we would still be charged for the service we didn't receive, and she again pronounced that it wasn't her problem and that we'd have to take it up with food and beverage. For a quick stay less that 12 hours on one of the most special nights of our lives, I have to say this is one of the most disappointing stays I've ever had - and this is from someone who travels quite frequently. I suggest against purchasing anything but the basic packing because you will not receive it, nor be credited for your payment. And good luck with the front desk staff - any problem you may have is "not their problem".

Nicole Webb
Il y a 7 ans – Google

10

Loved it, great experience. has a kitchenette, a nice pool, and updated rooms. staff was very nice.

Scott Bennett
Il y a 7 ans – Google

10

I attended a training event at the Embassy Suites. Meals for the event were catered by the hotel (Breakfast, Lunch and Snack). The food surpassed my expectations. The lobby area is spacious, nice, and clean. The staff was very friendly and courteous. Unfortantely there was another event in the area and I was unable to stay in a room at the Embassy Suites since the hotel was fully booked.

Eric Carmack
Il y a 7 ans – Google

8

Had a work conference here. Building was very nice and clean. Staff were very friendly and helpful. Food was quite good

Aaron Helbert
Il y a 7 ans – Google

7

The Tennessee ballroom was used for our seminar and the accommodations were fantastic. The food served for lunch was also very good. The staff were friendly and helpful with finding the proper room.

Heather Martin
Il y a 7 ans – Google

8

Location was in a central part of West Knoxville and easy to spot from the road. The grounds and interior were well maintained and clean. My only issue was that a few of of the rooms were too dimly lit.

annette mangan
Il y a 7 ans – Google

10

This is a great hotel. Very clean. The staff was very friendly and helpful. Love the cooked to order breakfast.

Carmen Brough
Il y a 7 ans – Google

9

Clean, comfortable, friendly and such delicious breakfast. Will definitely stay again. I'm tough to impress.

Jason Guinn
Il y a 7 ans – Google

9

Location is very convenient to all of West Knoxville. The hotel is very modern and clean. Staff could not have been any more friendly or helpful. We continue to be thoroughly impressed with Embassy Suites.

D Has
Il y a 7 ans – Google

10

Very nice, modern and clean. Has a very chic feeling to it. Nice pool and workout facilities. Great outdoor area.

Chris Kent
Il y a 7 ans – Google

8

This is the second time I've stayed at this hotel. It's very clean, and the staff is super friendly. They all did their best to make sure we enjoyed our stay.

Craig Reeder
Il y a 7 ans – Google

8

Fantastic hotel, only 4 years old. Service was excellent and manager's reception was great. Wish there was more seating in the bar area.

Andre Rocha
Il y a 7 ans – Google

9

This hotel was very nice. Room was spacious, clean and comfortable. Nice lobby. Location could be better...

Roger Allen
Il y a 7 ans – Google

9

Have stayed by myself at this hotel previously. Brought my 3 daughters (14, 16, and 21) for a family getaway and we all enjoyed our stay here. Good food, friendly, welcoming staff, and good location. I love the courtyard with the fire pits!

Joshua Mueller
Il y a 7 ans – Google

10

Wonderful hotel, great value. I was a little disappointed with the breakfast, but more of the setup than the food. The food was great. The setup led to a long line with everyone going thru the omelet station, which I thought was easily avoidable.

daVid Colon
Il y a 7 ans – Google

10

Embassy suites of West Knoxville has staff who openly go out of their way to make your stay enjoyable, breakfast like all embassy suites is by far superior with short order items, the rooms were modern and clean.

Henry Farkas
Il y a 7 ans – Google

8

Rooms are large and comfortable, breakfast is good. Elevators are really slow and the showers don't seal.

Candace Wilson
Il y a 7 ans – Google

9

This hotel is one of my favorites. Very nice, clean, modern rooms. The hotel lobby and dinning area are lovely as well. The breakfast is always delicious with cook to order omelets. Only real complaint are the super soft pillows. They provide no real support and make sleeping a bit uncomfortable.

Ellen C
Il y a 7 ans – Google

10

Everything at this embassy is top notch, the rooms are absolutely beautiful and clean, the restaurant is fantastic, and the staff are all just lovely! I highly recommend sending family here if you want to have them taken care of with luxury. I live in Knoxville, so this is where I've put my father and grandparents up at numerous times when they've visited. The hotel's design is modern and gorgeous and it's a shame I can't stay here myself since I live just down the road. The only issue at this current moment (Dec 9, 2016) is that there's construction on the road leading to it, so keep that in mind and don't go out when it's rush hour. But of course, that's not the hotel's fault, I'm sure it'll clear up soon and look gorgeous. Additionally, the location is a little funky, its between two car sales lots and I think the Mayfield truck drop off area (???). This simply means spend your time looking at the sky and not the ground when you look out of your windows if you want to see how truly beautiful a Knoxville sunset is! All of these cons have nothing to do with the cleanliness of the hotel or anything really that the staff have control over, so honestly, the service is about as top notch as it can be (like at all embassies). Come visit Knoxville and stay in a place almost as charming as our scruffy city itself!

Alden Sanborn
Il y a 8 ans – Google

9

Front desk staff are always friendly, welcoming and helpful. The bartenders and servers make it worthwhile to stay here to eat/drink and Rob makes a great omelette in the AM. If I can get the rate that I want I always stay here without hesitation.

David Catotti
Il y a 8 ans – Google

9

Attended a family reunion at Embassy Suites this weekend. Facilities were top notch, staff were wonderful and food was amazing. Thanks so much!

Fawn Szudera
Il y a 8 ans – Google

6

Every year we stay with a group at a different Embassy. Every one has been fantastic, except this one. The decor has no "wow factor" like the others, except there is a nice outdoor area.
On our first day, we left for the day and came back to an unlatched door-I litteraly pushed it right open. This was left like this by the cleaning person. The next day we were left with NO toilet paper. I thought these were just fluke things until I started hearing things from other people in our group. I was told a few times that the woman behind the bar was rude. Another said her sheets were not being changed. Someone else said their room was not even cleaned for 2 days in a row! I noticed the full trash in the lobby bathroom was not emptied for a few days. The breakfast was ok, but there was no variety the 5 mornings I had it. One morning there was a really long line and there were no plates or silverware available. For the most part the hotel was clean, but the things that weren't, are noticeable. I did not care for the frosted bathroom door that absolutely would not shut without a shoulder push. The giant shower head that would not move was annoying. The shower curtain was not wide enough so there was always a lake on the floor. The bathroom faucet was dreadful in how it sprayed EVERYWHERE!
Not everything was bad, but it should've been much better for the money we spent.

Jack Mercurio
Il y a 8 ans – Google

10

Stopped in off the road from 14 hours in the car. Set us up quickly with a room. Their Premium level suite. Immaculate. Attentive, caring staff. Omelette was probably the best I've had!

Ashley Iverson
Il y a 8 ans – Google

10

I travel quite frequently for work and this is one of my favorite hotels. The rooms are comfortable and create a great working and relaxing environment. The manager happy hour is always fantastic...however the bartender one night was not friendly and was clearly frustrated and showing it and being quite rude. Other than that....love this place!!! Location is nice and close to work and a lot of great shopping and restaurants as well!

Taylor Anderson
Il y a 8 ans – Google

10

Service was wonderful! I have stayed there twice in a month and great service both times. You can expect to be taken care of in all aspects from housekeeping to managers. Room service is wonderful and a great value! I would recommend anyone to stay here!

christina tonelli
Il y a 8 ans – Google

10

Staff was very nice and helpful. The rooms were very clean. I felt welcome here.

Susan Linardo
Il y a 9 ans – Google

9

Beautiful with professional, courteous employees and great complimentary breakfast.

Tom Lentz
Il y a 9 ans – Google

10

Interesting the negative reviews. Came in Feb '15, was greeted with a smile and when I handed him my ID was thanked for being a Honors member by name. Rooms are modern and comfortable. Bed is great. Location convenient.