 5 921 avis

Homewood Suites by Hilton Hillsboro/Beaverton

15525 NW Gateway Court, Beaverton, OR 97006, États-Unis Accès

Homewood Suites by Hilton Hillsboro/Beaverton

S'il vous plaît noter que notre piscine extérieure en saison sera fermé à partir de Septembre 8 2015 à mai 26- 2016.
Transport
Gratuit navette de l'hôtel dans un rayon de 5 mile de la navette hôtel gratuite de l'hôtel à MAX Light Rail de Portland *. Permute au centre-ville de Portland et l'aéroport international de Portland. 45 taxi de l'aéroport à l'hôtel.
Déjeuner
Gratuit * Suite Début * Hot Buffet petit-déjeuner chaque matin qui comprend plats chauds belges Gaufres produits et fruits frais cuits au four.
Dîner Réception
Soirée * Réception de bienvenue Accueil * y compris plats chauds côté plat bar à salade de la bière et du vin. Servi du lundi au jeudi.
Dans Internet Chambre
Internet haut débit dans toutes les chambres. connexion Ethernet gratuit dans toutes les chambres. Cuisine
une cuisine avec un grand réfrigérateur micro-ondes cuisinière et lave-vaisselle dans toutes les chambres entièrement équipées.
Disposition des chambres
Spacieux et deux suites d'une chambre avec 2 32 pouces écran plat * comptoirs de granit mobilier confortable paquet de literie séduisante salle de séjour séparée et chambres à coucher dans toutes les chambres. Fumeurs et non-fumeurs options de chambre disponibles.
Activités de la région
Profitez achats hors taxes de l'Oregon * dans les centres commerciaux à proximité et les points de vente.
Courte distance de 3 restaurants tandis que les rues de Tanasbourne centre commercial situé à 4 miles de l'hôtel.
Dans une heure de route de notable Willamette Wine Country Oregon *. Au sein d'une heure de route de la côte de l'Oregon *. Situé par plusieurs parcours de golf très acclamé. Hôtel Chambres d'hôtel
centre de remise en forme 24 heures entièrement équipée avec state-of-the-art du théâtre de cardio amélioration sur toutes les machines.
Gratuit centre d'affaires de l'hôtel avec des ordinateurs et photocopieur. Hôtel Salle de réunion Disponibilité
1150 pieds carrés d'espace de réunion pouvant accueillir différentes dispositions pour les réunions et événements.
WIFI gratuit dans toutes les salles de réunion hébergement en chambre de conseil disponibles

This beautiful Homewood is nestled near Oregon's prosperous economic high tech corridor with easy access to Highway 26. The hotel is also located within close proximity to restaurants, tax free shopping and short driving distances from Oregon's wine country, the coast, and mountains. Numerous Fortune 500 companies in the Beaverton and Hillsboro area are within a short distance.

Chambres

Hôtel

  • Internet
    Accès Internet OFFERT
  • Wi-Fi OFFERT
  • Internet haut débit
  • Wi-Fi haut débit
  • Transports
    Parking OFFERT
  • Parking sur place
  • Parking
  • Accès au train
  • Services de transport sur la localité
  • Services de transport - bureaux avoisinants
  • Réception
    Réception ouverte 24h/24
  • Consigne à bagages
  • Arrivée anticipée
  • Express check-in
  • Express check-out
  • Réception
  • Départ différé disponible
  • Espace de stockage
  • Travailler en voyage
    Centre d'affaires
  • Bureau avec prise secteur
  • Centre de photocopies
  • Général
    Air conditionné
  • Chambres chauffées
  • Couloirs intérieurs
  • Chambres non-fumeurs
  • Bain ou douche privés
  • Espaces publics climatisés
  • Service de l'Hôtel
    Nettoyage à sec
  • Sécurité incendie conforme
  • Service de ménage complet
  • Service d'épicerie disponibles
  • Sèche-cheveux
  • Ménage quotidien
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Buanderie
  • Coffre-fort
  • Sécurité
  • Service de voiturier
  • Nettoyage à sec le jour même
  • Service de réveil
  • Magasins
    Supérette
  • Voyager accompagné
    Enfants bienvenus
  • Aire de jeux pour enfants
  • Animaux acceptés
  • Cour de récréation
  • Accessible
    Installations accessibles
  • Ascenseurs
  • Événements
    Salles de conférence
  • Réception en soirée
  • Salles de réunion
  • Équipements écologiques
    Participation à la communauté locale

Chambres

  • Communication
    Wi-Fi OFFERT dans les chambres
  • Connexion Internet haut débit
  • Lignes téléphoniques multiples
  • Haut-parleur
  • Deux lignes de téléphone
  • Messagerie vocale
  • Literie
    Berceaux
  • Canapé-lit
  • Salle de bains
    Produits de bain
  • Baignoire
  • Baignoire et douche combinées
  • Nourriture & Boissons
    Cafetière / Théière
  • Lave-vaisselle
  • Cuisine complète
  • Cuisine
  • Kitchenette
  • Micro-ondes
  • Réfrigérateur
  • Divertissement
    Toutes les chaînes de nouvelles
  • Télévision par câble
  • CNN disponible
  • Films / vidéo OFFERTS
  • Journal
  • Affaires
    Photocopieuse
  • Port de données
  • Prise de courant supplémentaire disponible à la réception
  • Téléphones avec le message de lumière
  • Général
    Climatisation à réglage individuel
  • Réveil
  • Alarme d'incendie
  • Fer à repasser
  • Planche à repasser
  • Non-fumeur
  • Animaux bienvenus
  • Contrôle de la température en chambre
  • Détecteurs de fumée

Loisirs

  • Piscine
    Piscine extérieure
  • Piscine
  • Fitness
    Centre de remise en forme 24h/24
  • Exercices cardiovasculaires
  • Gymnase exercice
  • Centre de fitness
  • Musculation
  • Sport
    Golf

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner buffet
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Attention particulière
    Cocktails OFFERTS
  • Café OFFERT dans le lobby
  • Réception gratuite en soirée
  • Café / thé OFFERT dans la chambre
  • Café dans le Lobby
  • Pot d'accueil
  • Prestations de service
    Service de chambre
  • Aliments écologiques
    Nourriture locale et de saison
  • Équipements de cuisine
    Barbecues
  • Type de magasins
    Salon de cocktail

Petit-déjeuner

  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner buffet

Règles de la Maison

  • Heure d'arrivée : 15:00
  • Heure de départ : 12:00

Politique d'annulation
TOUTES LES RESERVATIONS DOIVENT ETRE ANNULEES 24 heures TEMPS D'ACCUEIL AVANT SAUF DÉPÔT REQUIS SI CETTE RESERVE A ÉTÉ FAITE ELECTRONIQUEMENT S'IL VOUS PLAÎT ANNULER IT ÉLECTRONIQUEMENT POUR ÉVITER LA CONFUSION ET NO politique SHOW BILL susceptibles d'être modifiés

Voyager accompagné

Enfants et lits d'appoint
Les enfants de 18 ans et moins séjournent gratuitement lorsqu'ils partagent une chambre avec vous.

Les animaux sont acceptés sur demande.
Animaux autorisés - Taille maximale moyenne 50 livres - Daily Pet Fee 20.00 USD par jour Dépôt non remboursable par animal.

Langue parlée

  • Anglais

Conseils du concierge

Arrêtez-vous dans notre salle à manger du lundi au jeudi soir pour vous livrer à notre Social Social Freeary Evening. Socialisez avec des amis, la famille et même le personnel de Homewood Suites tout en profitant des boissons et des offres de petite assiette - ils sont juste de la bonne taille en tant qu'apéritif ou un petit repas satisfaisant.

Capacité d'accueil

  • Nombre de salles de réunion : 3
  • Nombre de chambres : 123
  • La plus grande salle de réunion : 828 sq. ft.
  • Salle avec la plus grande capacité d'accueil : 75

Parking

  • Parking OFFERT
  • Parking sur place
  • Parking
  • Parking

Équipements

  • Capacité en places assises
  • Recoît fonction sociale

Environnement

Actions Environnementales

Les défis environnementaux ont un impact sur le bien-être des personnes et des écosystèmes dans le monde entier. Nous nous efforçons de fonctionner aussi efficacement que possible l'ensemble de notre chaîne de valeur. Pour un avenir faible en carbone, nous réduisons et surveillons l'énergie et l'utilisation de l'eau. Dans le cadre de notre engagement à réduire nos déchets à la décharge, nous avons créé une stratégie globale de déchets et nous collaborons avec le WWF pour réduire le gaspillage alimentaire dans nos opérations et de la chaîne d'approvisionnement. Approvisionnement responsable fait une différence: nous nous approvisionnons biens et services localement possible.


  •  Nourriture locale et de saison
  •  Participation à la communauté locale

Labels

ISO 14001

ISO 14001 est une norme internationalement acceptée qui décrit comment mettre en place un système de gestion environnementale efficace. Il est conçu pour aider les entreprises à conserver leur succès commercial sans négliger leurs responsabilités environnementales, telles que : • Améliorer en permanence leurs performances environnementales • Se conformer aux réglementations locales et nationales et aux autres exigences souscrites • Prévenir les risques de pollution de l'eau, de l'air et du sol • Contrôler et optimiser la consommation d'eau et d'énergie • Promouvoir le recyclage et la valorisation des déchets • Sensibiliser les salariés à l'environnement et les former à adopter les bonnes pratiques dans leur activité • Utilisez des produits d'entretien ménager écolabellisés • Utilisez du papier certifié forestier durable

ISO 50001

ISO 50001 est basé sur le modèle de système de gestion d'amélioration continue également utilisé pour d'autres normes bien connues telles que ISO 9001 ou ISO 14001. Cela facilite l'intégration des organisations d'intégrer la gestion de l'énergie dans leurs efforts globaux pour améliorer la qualité et la gestion de l'environnement. ISO 50001 fournit un cadre d'exigences pour les organisations pour: - Élaborer une politique pour une utilisation plus efficace de l'énergie - fixer des cibles et des objectifs pour atteindre la politique - utiliser des données pour mieux comprendre et prendre des décisions concernant la consommation d'énergie - Mesurez les résultats - examinez dans quelle mesure La politique fonctionne et - améliore continuellement la gestion de l'énergie.

Avis les plus utiles - Avis TiCATi et Google 9 21 avis

Sarah Moon
Il y a 6 ans – Google

9

Our insurance company put us here due to a broken pipe and flooding. The hotel has been fantastic. Our stay had been very comfortable. They did not on only a free breakfast but during the week they serve food as well at dinner time. This has been the quietest hotel I have ever been in, yet looking at the parking lot I see it is far from empty and children are there at breakfast. I could not ask for more.

Girish Malur
Il y a 6 ans – Google

10

Awesome place to stay. Breakfast was nice, Hotel staff was customer friendly and take care of customer at most priority. Cab service provided within 2KM from hotel radius and will guide for nearby site seeing places. Special thanks to Cage, Jasmine and hotel manager Cassandra for all there dedication and service. (Hotel Beaverton)

Osama Hamdan
Il y a 6 ans – Google

8

We were pleasantly surprised at the 2-bedroom suite we got. It accommodated our family of 6 and was clean and comfortable. The staff was great, and the included breakfast was very good and made the overall stay worth it. My only regret is not staying long enough to enjoy the pool.

Zaki Jawad
Il y a 6 ans – Google

5

Facility is too old and the hallways are too dark. Better lighting is needed in the windowless hallways. However, very good breakfast and friendly service in overall.

Bonnie Campbell
Il y a 6 ans – Google

10

This hotel and their staff is absolutely amazing. The room was the perfect size and had everything you need for an extended stay. Loved the evening social Monday thru Thursday and the breakfast every morning. Definitely going to stay here again when I return to Portland

Sarah Moon
Il y a 6 ans – Google

9

Our insurance company put us here due to a broken pipe and flooding. The hotel has been fantastic. Or stay had been very comfortable. The id not on only a free breakfast but during the week they serve food as well at dinner time. This has been the quietest hotel I have ever been in, yet looking at the parking lot I le it is far from empty and children are there at breakfast. I could not ask for more.

Jon Reddick
Il y a 6 ans – Google

10

I usually stay at the Residence Inn When I visit Hillsboro, but this Homewood is my strong second choice. The rooms are big and the beds are comfortable. if I had to pick one area for possible Improvement, it's that the dishes and silverware seem very cheap and flimsy.

Muhammad Farid
Il y a 6 ans – Google

10

Beautiful hotel , beautiful staff , Denial (Night auditor) was very helpful. well equipped suite , fully equipped kitchen. All necessary items are available and placed perfectly in the suite. At the check in staff were very helpful (Omar and Halenie) and have smile, welcoming. Feel like home, easy to get into everything. Found two mint candy in the living room which made me so happy (wow a great idea), also mint candy are placed near by hand wash basin in restrooms for refreshment thats a unique idea.

Taylor King
Il y a 6 ans – Google

9

They had me at free in room drinks and snacks. Very nice suites with a well stocked kitchen. The guy at the front desk was actually really nice and made me feel welcome.

Chuck Mabanag
Il y a 6 ans – Google

9

This is a great travel team hotel. There is a complimentary breakfast which I hope they upgrade, a pool, outdoor bbq and indoor/outdoor eating area and washer/dryer which is a must for your young athletes. Service was fantastic and friendly. They even helped set up the team dinner and drink events by providing cups and ice. Definitely a place I would tell a travel team to stay at.

T. K.
Il y a 6 ans – Google

10

There is always something that could be improved but this place is a 5 star becasue of Cathy and her dedication to customers. It is facinating to see when someone is at the right place & doing great job. I must say other employees were polite & friendly too. The down part is that the Pool was closed for a weekend & noisy AC. The plus is a breakfast with plenty of choices,good mattress and AWESOME ppl.

Aaron Fisher
Il y a 6 ans – Google

9

Great friendly service, very nice, well laid out rooms, good facilities. Attention has been paid to the features that are important to guests

Shoshana Gebelmann
Il y a 6 ans – Google

10

I spent almost 3 months here after a house fire. The accommodations are great and the staff are genuinely friendly and helpful.

Jennifer Whitmyer
Il y a 6 ans – Google

6

Had a good stay. Only issues are little things that I don't feel are worth complaining about but here it goes. We have the premium sweet, our snacks were not refilled daily. Housekeeping never vacuumed or mopped. I had asked to use a few kitchen utensils so I could make dinner and they never brought it to us after asking a few times. I gave up. Other than that it was good.

Drew R
Il y a 6 ans – Google

10

Only there for a social event. The staff were friendly and helpful. We all had a great time. Did I mention the outdoor grill?

James Mekkelson
Il y a 6 ans – Google

9

We got displaced on Christmas Eve due to a fire that we lost everything in. The management and staff here have gone out of there way to make sure we are comfortable and have made this difficult time much easier to cope with. We may be here a few months and at first I was hesitant. The staff have made it feel a little like home until we can find a new place. Hopefully soon we will find a new house or duplex with a yard that will take our dogs. This place is so nice I may not want to leave. The dinners served Monday - Thursday and the breakfasts served every morning are so good! The rooms are so roomy and the beds are very comfortable!

Alex Vent
Il y a 6 ans – Google

10

Very nice hotel to stay at. It is ment for longer stays then just a few days. They have a social time where the hotel serves drinks and food near dinner if people don't want to go out.

Larion Tyshler
Il y a 6 ans – Google

8

Stayed there for an event. Chose this property for free breakfast, and it was typical for this sort of place, but serviceable. King suite features a small pullout sofa, much too small for 2 kids.

James Mekkelson
Il y a 6 ans – Google

10

After being misplaced due to a house fire. They were really great at helping us relax in the days after.

Nikki Wooldridge
Il y a 6 ans – Google

10

Staff is very friendly and they make you feel welcome. The hotel is clean, rooms are a good size with nice kitchens. Great extended stay.

Santanu Pradhan
Il y a 6 ans – Google

7

I have been staying in this Homewood suites from 2003 whenever I am in Portland on business trip. Very helpful staffs and their room kitchen , breakfast and evening social helps a lot for business stays. Few minor issues I faced in this year stays though for shuttle service and gym. But amazingly helpful staff and nice property.

Jason Feldman
Il y a 7 ans – Google

9

The staff went above and beyond to ensure a wonderful stay. We especially appreciated the kindness of the ladies serving the food and their efforts to entertain and accommodate our young daughters.

Crystal Henson
Il y a 7 ans – Google

7

This is a great hotel in the Portland area. King size bed, pull out queen in the couch, a sleeping and living area with a kitchenette. Bed was incredibly comfortable. When I found the shower to be clogged a maintenance person fixed it while I was away. The breakfast was delicious and included sausage, potatoes, waffles, fruit, cereals, biscuits and gravy, etc. However they do close early for us late sleepers and we missed out on breakfast the 2nd day.

Falcon Ruan
Il y a 7 ans – Google

10

Fantastic hotel for extended stay. Great staff with great amenities. Love the free dinner :)

Max Inman
Il y a 7 ans – Google

9

Great mattresses we bought one like it. Good suite for the money! Friendly front desk people.

Tony Ly
Il y a 7 ans – Google

10

The room was clean and well-equipped with a full-sized refrigerator, stove top, and even a dishwasher. There were plenty of power outlets throughout the unit. The mornings had complimentary continental breakfast. This is an excellent place for extended stays and overnight guests.

Christian Roberson
Il y a 7 ans – Google

9

Clean and well designed hotel. Rooms are spacious and comfortable. Breakfast is good.

Jacalyn Danchise-Edie
Il y a 7 ans – Google

8

Check in time was 3 pm. When we arrived at 4:15, we were informed our room wasn't ready yet. It was being cleaned and then had to be inspected. We unloaded our car into the lobby and approximately 30 minutes later we could go to our room. The manager called our room to inform me she would not be charging us for our night in the room. Beyond perfect customer service! And totally unexpected.

Cathy Liu
Il y a 7 ans – Google

10

The Homewood Suites was well organized, and the staff was kind. The rooms were large and well stocked with kitchen supplies. The sofa was a pull out bed. The room overall was clean. The breakfast provided was extremely nice and had a greater variety of food than that of most Homewood Suites.

Lionel Guerrero
Il y a 7 ans – Google

7

Home comfy but lack of service for the night clerk contibuted to the 4 star instead of 5

Tom Huynh
Il y a 7 ans – Google

8

Nice hotel. It is what is expected from a Homewood Suites. Crowds were a little full during dinner and breakfast service if you were a little late. Overall, good experience. Clean, quiet, and near stores and restaurants.

Nathaniel LOVING
Il y a 7 ans – Google

9

After their renovations finished, this place looks beautiful. With their breakfast and dinner included in your hotel stay. I would recommend anyone to stay here.

Gary Green
Il y a 7 ans – Google

8

Great rooms, very good for families. Nice location with good food choices nearby.

Lars Bingham
Il y a 7 ans – Google

9

The hotel didn't seem that old, but the rooms felt a little dated. Maybe it was just the door key scanners. The breakfast was ok, but very canned. The room was what you would expect from a HWS, but the beds we're not super comfortable and the room would not get cold enough to sleep. Both nights were uncomfortable.

Josh Zimmerman
Il y a 7 ans – Google

8

Nice facilities, decent breakfast, big rooms, tiny beds, outdoor pool without heat. Overall pretty decent.

Ryan Mangum
Il y a 7 ans – Google

9

Great hotel. I send my employees here when they come out of town and they love the stay.

Tyler burrington
Il y a 7 ans – Google

10

Comfortable room, great staff, plus anything I could've needed to make myself a meal if I wanted something home cooked and cheap!

Latrice Brown
Il y a 7 ans – Google

6

First night here so I give 3 stars very nice my a.c. won't go adjust any cooler than 73 which is too warm for a Floridian. But staff very helpful may give another star after my complimentary breakfast.

Marco Lucarino
Il y a 7 ans – Google

10

Nice rooms, suuuppppper comfy beds and really nice pillows. Overall great hotel

David wickham
Il y a 7 ans – Google

8

The location is away from traffic and quiet. Rooms are large with kitchen and bedroom. Free breakfast and evening meals Mon - Thur. Food is better than I expected. Staff was outstanding.

Brett Ziegler
Il y a 7 ans – Google

7

The hotel is currently be renovated. I stayed in one of the newest rooms. It was very nice. Stylish, comfortable, and spacious. Monday-Thursday there is a complimentary meal and complimentary breakfast every morning. When the renovation is complete, this will be a stellar hotel.

Scott Shackleton
Il y a 7 ans – Google

6

Nice hotel but due for some updates. I think they are getting ready to start some renovations.

Shashidhar R V Reddy
Il y a 7 ans – Google

7

Good hotel, great break fast. This hotel is certainly home away from home for Tektronix employees who come on business visits to Beaverton Office from across the globe. Homewood has been my preferred hotel for stay for many years. Very comfortable rooms, nice shuttle pick up/drop facility, and great location.
Rooms need an upgrade, I'm sure they will upgraded soon.

Leaf Fael
Il y a 7 ans – Google

7

Great breakfast and light dinner. Clean room. Only ehh would be the showers were barely warm and very low flow water supply. I could hear the neighbors alarm going off 3x and some of the conversations. Sure glad we didn't have to hear other things! Lol

Lindsay Jacobson
Il y a 7 ans – Google

8

We booked a non-smoking room, and ended up getting a room that smelled as though someone had been smoking in it. They were very accomodating, and got us into a new room right away. Great staff, comfortable and clean. Could use an update, but otherwise our stay was great.

Bradley Byrd II
Il y a 7 ans – Google

8

Very friendly staff, always asking if there's anything they can do for you. Good area, close to restaurants, easy hey access, great breakfasts. Really enjoyed my stayed here with my family , and would recommend it to all.

Tina Pflegl
Il y a 8 ans – Google

9

Prices are a little bit High but other than that great place to be great atmosphere fast and friendly service and the employees are on the ball

Ricky Ballou
Il y a 8 ans – Google

6

We are using this hotel for our wedding guests. We had blocked out 10 rooms about a year ago, and all of our guests had trouble booking their room at the agreed upon rate. We had to call them Everytime someone wanted one of our blocked out rooms just so our guests could stay.
The staff often did not return our calls and emails as well. When our family was able to reserve, the reservation dates became messed up and a few of our family members were shorted a day or two!
Upon check in all of them had complained to my fiance and I that they were treated poorly and with a lack of urgency.
As people that work in the hospitality industry we find this unacceptable and we are disappointed in the way it has been handled.

On the bright side the rooms are nice and sized adequately, clean but outdated decor. The dinner is nice as well and the pool is clean and comfortable.

Moshe Levi
Il y a 8 ans – Google

10

The hotel looks old but the stuff make the different. They will make your vocation confutable. They will do anything to make you fill like home.
They got breakfast and happy hour dinner. They also got smoking rooms.

Alex Loney
Il y a 8 ans – Google

10

The room was very nice sized and clean when I got there. Neighbors were quiet (or if they were not, the walls were thick enough that we couldn't hear them).

Steve Munoz
Il y a 8 ans – Google

7

Hotel room was pleasant enough for our family. Pool was well maintained and clean. Breakfast served was actually better than we expected. The only reason I am not giving this a 5 star review was some of the kitchen staff. A couple of ladies were happy to gossip, and didn't care the door was open and that the hotel guests could hear everything they said.

Jeremy Mulcahy-Hill
Il y a 8 ans – Google

7

Very close to just about anything you need if your traveling. Wouldn't say it is amazing, but it has nice furnishing, it's quite even though it's close to the highway. There is a gym a short walk away as well as several restaurants and a gas station nearby so you can fuel up before you head out.

Melba Quinones
Il y a 8 ans – Google

6

Good location, near mayor highway. Close to restaurants, grocery shopping, mayor client company office. Nice room, they need to remodeled and have a better room service, very disappointed yesterday.

Kathy & Dave Baker
Il y a 9 ans – Google

10

My husband and I stayed on Saturday and Sunday night. We had a wonderful experience at Homewood Suites. The room was very clean and we loved having the living room separate from the bedroom so we could watch the World Series from the couch. The bed was comfortable. We encountered several staff and they were nice and helpful. We were surprised how quiet the room was since it's near a highway. Breakfast was good with a variety of hot items. We would definitely stay at Homewood Suites again.

A Google User
Il y a 12 ans – Google

8

Update 2011:

It's rare when a hotel makes it right, but this hotel now has my loyalty. Stayed here again this year. Yes, the shuttle was absent again, but found it was a problem on our team's side not scheduling it rather than the hotel's issue. The beds were great. We were able to bring pets. The breakfast buffet was plentiful and higher quality than usual. Will definitely stay again.

Update 2010:
Just spoke the the Hilton manager. They apologized, wanted to know how they could do better in the future, and refunded my money. While I was not satisfied with my stay, I was more than satisfied that they did the right thing by their customer. For that, I give them 2 stars back. Customer service is not dead after all! Thank you Homewood suites for doing the right thing.

Original:
I spent the week-end at the Beaverton Hilton Homewood Suites and am very angry about my stay. I typically Priceline a hotel for $30-40 (usually Marriot Suites) a night when we are at the annual Thunderbolt swim meet. However, this year, I chose Homewood although it was $115 a night based on the extras that were promised to our sports team on the swim team brochure.

My first unhappiness was arriving at the suite late at night as anticipated only to find no linens or pillows for the pull out sofa and an inadequate amount of towels based on the 2 adults/3 children I listed on my reservation. It is not fun being told we have to go fetch our own linens at 11 PM with sleepy kids to make up a bed. There was also something sprayed all over the leather seat that looked like a pet accident. Finally, the room was incredibly hot, incredibly small for a suite, and we were never able to sufficiently cool it off. The fan in the bedroom was very, very loud and the room was pretty shoddy.