 5 923 avis

Homewood Suites by Hilton Lafayette-Airport LA

201 Kaliste Saloom Road, Lafayette, LA 70508, États-Unis Accès

Homewood Suites by Hilton Lafayette-Airport LA

La piscine sera fermée le 01 octobre 2023 au 31 octobre 2023 pour les rénovations. Nous nous excusons pour l'inconvénient. Les suites de Homewood de Hilton Lafayette sont idéalement situées près de l'intersection de Kaliste Saloom et Pinhook Rd. Situé près du cœur de Lafayette, l'hôtel est à quelques minutes suivant le shopping, les sites historiques, les divertissements et les sites sportifs ainsi qu'une grande variété de restaurants, y compris certaines des meilleures cuisine cajun du sud de la Louisiane. Situé à seulement 3 km de l'aéroport régional de Lafayette, à l'Université de Louisiane à Lafayette et à 4 km du Cajundome / Lafayette Convention Center, à quelques minutes du district médical de Lafayettes, des entreprises, dont Baker Hughes, Chevron, Halliburton, Schlumberger, Siemens et University Research Park Park . Nos suites spacieuses présentent d'excellentes équipements et offrent aux voyageurs tout le confort de la maison. Les clients de l'hôtel des Homewood Suites - Lafayette est invité à en profiter, un choix de studio, une ou deux chambres à coucher avec: * Cuisine entièrement équipée avec un réfrigérateur pleine grandeur * deux téléphones avec des ports de données * Accès Internet haute vitesse gratuit ou sans fil à grande vitesse * HDTV à écran plat tout en séjournant au Homewood Suites-Lafayette, tous les clients sont les bienvenus pour utiliser notre fabuleuse gamme de commodités larges d'hôtel, notamment: * Piscine extérieure et bain à remous avec gazebo * Court de sport * Centre de fitness avec état de- The-Art Precor Fitness Equipment * Business Center - 24hr Suite Shop - Service de magasinage * Deux salles de réunion - (3340 pieds carrés) et salle de conférence * Installation de linge sur place et service de voiturier au Homewood Suites - Lafayette, nous nous engageons dans le confort de nos invités. Tous les visiteurs profiteront d'une suite gratuite commencer le petit-déjeuner chaud 7 jours par semaine et une réception de bienvenue à la maison chaque soirée avec de la bière, du vin et des boissons gazeuses gratuites. Faites comme chez vous!!!

Located just two miles from the Lafayette Regional Airport (LFT) and close to area businesses, restaurants, and the Cajundome & Convention Center. Our hotel in Lafayette is conveniently located near the University of Louisiana Lafayette and the Heymann Convention Center. Nearby shopping includes the Mall of Acadiana and Oil Center Shopping Village. Take in a Louisiana IceGators hockey game or explore the area on a local Swamp Tour. This Louisiana airport hotel is the ideal location when doing business with the many area hospitals, including the Heart Hospital of Lafayette, Lafayette General Medical Center (LGMC), Our Lady of Lourdes, and the Women and Children's Hospital.

Chambres

Lieux d'intérêt

Hôtel

  • Internet
    Accès Internet OFFERT
  • Wi-Fi OFFERT
  • Internet haut débit
  • Wi-Fi haut débit
  • Transports
    Navette aéroport OFFERTE
  • Parking OFFERT
  • Parking sur place
  • Parking
  • Accès au train
  • Réception
    Réception ouverte 24h/24
  • Consigne à bagages
  • Arrivée anticipée
  • Express check-in
  • Express check-out
  • Réception
  • Départ différé disponible
  • Concierge technique
  • Travailler en voyage
    Centre d'affaires
  • Bureau avec prise secteur
  • Centre de photocopies
  • Général
    Air conditionné
  • Chambres chauffées
  • Couloirs intérieurs
  • Chambres non-fumeurs
  • Bain ou douche privés
  • Espaces publics climatisés
  • Service de l'Hôtel
    Sécurité incendie conforme
  • Service de ménage complet
  • Service d'épicerie disponibles
  • Sèche-cheveux
  • Ménage quotidien
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Buanderie
  • Coffre-fort
  • Sécurité
  • Service de voiturier
  • Service de réveil
  • Magasins
    Kiosque à journaux et cadeaux
  • Supérette
  • Voyager accompagné
    Enfants bienvenus
  • Familles bienvenues
  • Animaux acceptés
  • Accessible
    Installations accessibles
  • Ascenseurs
  • Événements
    Réception en soirée
  • Salles de réunion
  • Équipements écologiques
    Participation à la communauté locale

Chambres

  • Communication
    Wi-Fi OFFERT dans les chambres
  • Connexion Internet haut débit
  • Messagerie vocale
  • Literie
    Canapé-lit
  • Salle de bains
    Produits de bain
  • Nourriture & Boissons
    Cafetière / Théière
  • Lave-vaisselle
  • Cuisine complète
  • Cuisine
  • Kitchenette
  • Micro-ondes
  • Réfrigérateur
  • Divertissement
    Toutes les chaînes de nouvelles
  • Télévision par câble
  • CNN disponible
  • Lecteur de DVD
  • Affaires
    Photocopieuse
  • Téléphones avec le message de lumière
  • Général
    Climatisation à réglage individuel
  • Réveil
  • Alarme d'incendie
  • Fer à repasser
  • Planche à repasser
  • Non-fumeur
  • Animaux bienvenus
  • Contrôle de la température en chambre
  • Détecteurs de fumée

Loisirs

  • Piscine
    Piscine chauffée
  • Piscine extérieure
  • Piscine
  • Fitness
    Centre de remise en forme 24h/24
  • Gymnase exercice

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner buffet
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Attention particulière
    Cocktails OFFERTS
  • Réception gratuite en soirée
  • Café / thé OFFERT dans la chambre
  • Café dans le Lobby
  • Pot d'accueil
  • Aliments écologiques
    Nourriture locale et de saison
  • Type de magasins
    Salon de cocktail

Petit-déjeuner

  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner buffet

Règles de la Maison

  • Heure d'arrivée : 16:00
  • Heure de départ : 12:00

Politique d'annulation
Toutes les réservations doivent être annulées par 23:59 la nuit avant l'heure d'arrivée de l'hôte, sauf dépôt est requis. Si cette réservation a été faite par voie électronique s'il vous plaît annuler électroniquement pour éviter toute confusion et un projet de loi no show. La politique est sujette à changement.

Voyager accompagné

Enfants et lits d'appoint
Les enfants de 18 ans et moins séjournent gratuitement dans la chambre de leurs parents en utilisant la literie existante.

Les animaux sont acceptés sur demande.
Les animaux de service autorisés.

Langue parlée

  • Anglais

Conseils du concierge

Arrêtez-vous dans notre salle à manger du lundi au jeudi soir pour vous livrer à notre Social Social Freeary Evening. Socialisez avec des amis, la famille et même le personnel de Homewood Suites tout en profitant des boissons et des offres de petite assiette - ils sont juste de la bonne taille en tant qu'apéritif ou un petit repas satisfaisant.

Capacité d'accueil

  • Nombre de salles de réunion : 3
  • Nombre de chambres : 129
  • La plus grande salle de réunion : 3384 sq. ft.

Parking

  • Parking OFFERT
  • Parking sur place
  • Parking
  • Parking

Équipements

  • Capacité en places assises

Environnement

Actions Environnementales

Les défis environnementaux ont un impact sur le bien-être des personnes et des écosystèmes dans le monde entier. Nous nous efforçons de fonctionner aussi efficacement que possible l'ensemble de notre chaîne de valeur. Pour un avenir faible en carbone, nous réduisons et surveillons l'énergie et l'utilisation de l'eau. Dans le cadre de notre engagement à réduire nos déchets à la décharge, nous avons créé une stratégie globale de déchets et nous collaborons avec le WWF pour réduire le gaspillage alimentaire dans nos opérations et de la chaîne d'approvisionnement. Approvisionnement responsable fait une différence: nous nous approvisionnons biens et services localement possible.


  •  Nourriture locale et de saison
  •  Participation à la communauté locale

Labels

ISO 14001

ISO 14001 est une norme internationalement acceptée qui décrit comment mettre en place un système de gestion environnementale efficace. Il est conçu pour aider les entreprises à conserver leur succès commercial sans négliger leurs responsabilités environnementales, telles que : • Améliorer en permanence leurs performances environnementales • Se conformer aux réglementations locales et nationales et aux autres exigences souscrites • Prévenir les risques de pollution de l'eau, de l'air et du sol • Contrôler et optimiser la consommation d'eau et d'énergie • Promouvoir le recyclage et la valorisation des déchets • Sensibiliser les salariés à l'environnement et les former à adopter les bonnes pratiques dans leur activité • Utilisez des produits d'entretien ménager écolabellisés • Utilisez du papier certifié forestier durable

ISO 50001

ISO 50001 est basé sur le modèle de système de gestion d'amélioration continue également utilisé pour d'autres normes bien connues telles que ISO 9001 ou ISO 14001. Cela facilite l'intégration des organisations d'intégrer la gestion de l'énergie dans leurs efforts globaux pour améliorer la qualité et la gestion de l'environnement. ISO 50001 fournit un cadre d'exigences pour les organisations pour: - Élaborer une politique pour une utilisation plus efficace de l'énergie - fixer des cibles et des objectifs pour atteindre la politique - utiliser des données pour mieux comprendre et prendre des décisions concernant la consommation d'énergie - Mesurez les résultats - examinez dans quelle mesure La politique fonctionne et - améliore continuellement la gestion de l'énergie.

Avis les plus utiles - Avis TiCATi et Google 9 23 avis

L Crowley
Il y a 6 ans – Google

7

Exceeded all my expectations except for the front desk staff. I asked for assistance several times and never got any. Not even a return phone call.
The evening social was decent, but fell a little short of my expectations. Salad and soup every night, with some proteins on some nights.
I didn't use the pool, but it seemed upkept. Parking was a little scarce and the entrance was nearly a death-trap during rush hour traffic.
The elevator seemed to have issues. One time it traveled up without shutting the doors. Other times it "bounced" on me, jolting me and others around which was a first.
Location is good, minutes away from the airport, but if you are flying out, GET THERE EARLY. TSA there is slow as molasses in an Alaskan winter. My flight was pushed back because there was only 2 (yes 2) TSA personnel working; one checking IDs and one checking bags and running the scanners. The pilot had to get the airline to push the time back so that all the passengers could board. Nothing to do with the hotel, but bonus info for your trip.
Overall, I would definitely stay here again!!!

Madison
Il y a 6 ans – Google

5

The hotel room was very nice but when I arrived at breakfast I accidentally grabbed to much bacon and I heard the staff talking about it in a very rude manner. Have you heard of manners? Aparently not. So do not grab to much bacon or the staff will talk about you behind your back. I am NOT sorry to say the breakfast staff are jerks. You heard me, jerks, but it was a very nice experience besides the bacon incident.

Amelia Brown
Il y a 6 ans – Google

7

No actual hot tub, dark and dreary. Decent breakfast, had to wait on coffee, no free toothbrush. Pool was fine. Big kitchen. Great for our family of 6

Bill Lyles
Il y a 6 ans – Google

8

I am always a big Hilton fan and this location did not disappoint. We were given a huge room and the front desk folks were super friendly. The room was very clean , good WiFi and good tv selection. The breakfast was of the typical assortment but fresh and the staff was very helpful there as well. The only disadvantage I found was it is quite a distance from I-10, it seems longer than it actually is I would say it was 5-6 miles, but worth the extra drive. There were several places to eat near by even late at night. If traveling thru Lafayette LA. This Homewood Suites is a great choice.

Matthew Barnett
Il y a 6 ans – Google

8

Great hotel. Staff was friendly, food at happy hour was great! Hotel was near may restaurants.

Eric Sonnier
Il y a 6 ans – Google

9

Very clean rooms, great location in and out of town and great breakfast/dinner

Carlos Nichols
Il y a 6 ans – Google

10

Very well equipped suites, good breakfast, clean, good value.

Major Hayden
Il y a 6 ans – Google

10

This is a great place to stay in Lafayette. The rooms are big, breakfast is good, and it's quiet at night.

Ryan Hammond
Il y a 6 ans – Google

9

Fantastic hotel! I really enjoy the Homewood Suites brand, but this hotel is one of their gems. It's a beautiful hotel with Louisiana charm built into the design. The lobby and dining areas are gorgeous with 20ft ceilings. It's elgant and charming at the same time. The rooms are more than comfortable. It's like a mini apartment and would easily accommodate 4 people. The bed was on the former side but I slept like a rock. Feather pillows need to offer a bit more support but I had 4 of them and bundles them up fine. There is a basketball court and a very nice pool and hot tub. The fitness center has multiple treadmills and a good collection of dumbells. I work out regularly and it had everything I needed. The breakfast could be improved as I was expecting a greater selection, but it met my simple needs.

Pei-Ciao Tang
Il y a 6 ans – Google

10

Good breakfast and clean room. Way Better than the pee soaked mattress that I had at extended stay America (something like that) near BWI airport

Pamela Young
Il y a 6 ans – Google

10

A great place stay. Great hot breakfast everyday. You can even cook in your room or on the grill.

Joanne Lafleur
Il y a 6 ans – Google

10

I love this hotel. Awesome amenities especially for the price. All the ppl that work here are friendly and courteous! !!Will definitely return and highly recommend! !!Kindest Regards Joanne Lafleur

Steve Mentzer
Il y a 6 ans – Google

7

Spent a couple days at this hotel for a professional event. I did not however stay overnight so my experience is limited to my observations of the exterior, dining, and banquet halls. The staff here is very nice. Super friendly and attentive to guest needs. I saw their breakfast menu and it honestly looked better than what I was getting at the other Hilton Home2 down the street. Easy parking, and clean restrooms as well. However: This building is dirty. The exterior is dirty and the interior is dusty. Pictures hanging on the wall were crooked, dust was piling up on ledges and the carpet in the banquet hall had gum and other food stains in many areas. The air conditioning had a mildew smell in the banquet hall as well. I hope that this hotel is simply past due for a full renovation and will get one soon. It really has the potential to be a nice place if it's taken care of. The staff were wonderful and I look forward to trying this place again for another professional or corporate event!

Tyler Mansfield
Il y a 6 ans – Google

10

Very excellent extended stay hotel! Very clean suites, and a free social event every weekday evening. Staff is friendly, and everything is clean and neat. Highly recommended!

Derek Johnson
Il y a 6 ans – Google

10

Good service. Breakfast was good also. They should probably update their picture with the pool and hot tub, the hot tub was concreted in so they no longer have it.

Àudrey Loveland
Il y a 6 ans – Google

8

I love this place. Angel, of the dining staff is a real asset and a welcome sight each morning. Front desk staff are very helpful and always greets you with a smile. Can't say as much for the housekeeping staff. My company uses this hotel for all our staff visits and many of us appreciate it.

Josephine Tanner
Il y a 6 ans – Google

9

The staff was very kind and the location was excellent.
Clean and easy access to dining, shopping, and entertainment.

Bonita Brown
Il y a 6 ans – Google

10

It was the nicest people, it was a beautiful place the suites were simply gorgeous I would recommend anyone to stay u feel so privileged to stay at a place like homewood suites....

Lauren Pilecki
Il y a 6 ans – Google

9

Hotel was clean, very nice accomodations. Suite was fantastic. The hotel staff were friendly and extremely helpful.

Margaret Poirier Hebert
Il y a 6 ans – Google

9

I've stayed here once and attended a seminar on another occasion. Beautiful rooms and common areas. A bit pricey.

Kelsey Okay
Il y a 6 ans – Google

4

Really boring experience. Elevators are shady, beds are uncomfortable, pillows were thin and cheap, room was dirty upon arrival, breakfast was mediocre; wouldn't stay here again. Staff was very friendly, though and the location is great.

Christopher Lee
Il y a 6 ans – Google

9

Good place to stay. Clean rooms.. Building is showing its age slightly but it is still better than most hotels in the area.

Kathy Lafuse
Il y a 6 ans – Google

7

The reason I gave 4 stars was because of the staff..Kevin helped us at 5:00am to get a new room..Angel was great at breakfast even on the mornings when plates were hard to find and the next morning when there were NO forks at all..Destine at the front desk was also helpful and did all she could to make us feel better about our stay..we have stayed at over 30 Hilton properties recently and this one by far, was the most tired....very slow elevators, mold in at least 2 places on the hallway ceilings, bugs in our bath light fixtures, no housekeeping until after 6 pm and even then there were no clean sheets; an ice machine that was so noisy during the 5 days of our stay that one probably could not sleep if room nearby..manager responded but it was not fixed. .good food and very pleasant staff..

Joshua Collier
Il y a 7 ans – Google

6

The hotel was convenient to everything in Lafayette but as strange as it sounds the pillows we're awful. Everyone I traveled with complained about it every morning. Bring your own!

Jake McMillan
Il y a 7 ans – Google

9

I really liked staying at the Homewood Suites! To start, my room was HUGE. They gave me a suite, and it was like having an entire apartment to myself. The location is okay for travelers; very close to the airport. There's also a decent amount of food (Raising Cane's, Taco Bell, Yogurtland) nearby and walkable. The front desk staff in the evening was super helpful and fun. The breakfast was normal, and pretty good (they did have jamabalaya for breakfast too). I recommend it for anyone going to LFT!

Jarrod Jones
Il y a 7 ans – Google

9

I stayed the night here with my mom and wife. The beds were very comfortable and the staff was friendly. I enjoyed the hot breakfast of eggs, bacon, hashbrowns, and waffles. Ask for boiled eggs if you'd like that instead.

Jason McCart
Il y a 7 ans – Google

7

Very nice hotel great staff great value. I hate the pillows they use and they have no alternatives.

Stevi Lynn
Il y a 7 ans – Google

10

Rated 5 stars to make sure this was posted. Seriously dissatisfied. There was a roach in my room, the gazebo by the pool was crawling with roaches . the first time we used the restroom the toilet was stopped up . The hot tub was out of order. There is only one elevator in the entire hotel and its slow as molasses. This place is most definitly not worth the $300 paid for one night.

April Hudson
Il y a 7 ans – Google

10

The rooms are clean and big and beautiful! The service has been the best I have received at any hotel

Dan Bowers
Il y a 7 ans – Google

9

Excellent room accomodations. Full kitchen and very comfortable bed with separate bedroom. Many choices on the free breakfast menu and free managers specials dinner

Ryan Mercier
Il y a 7 ans – Google

9

Front desk was super friendly. Rooms were very clean. Definitely fresh sheets on bed (questionable at some places). Overall awesome experience

Dawn Robinson
Il y a 7 ans – Google

10

Was here for my husband's work seminar. But the atmosphere is quiet and inviting. The decor is so beautiful and relaxing.

Karen Garnett
Il y a 7 ans – Google

8

Rare to find 2 bedroom 2 bath suite and very nice for our family. The neighborhood is not walk-friendly though; it's almost impossible to cross busy surrounding streets. We drove to Girard Park adjacent to Univ. of Louisiana to walk and jog.

Jeff Lowe
Il y a 7 ans – Google

9

Friendly staff and room was very clean. Swimming pool and hot tub were clean as well. Gym was well kept as well. Breakfast had great selection as well.

M C
Il y a 7 ans – Google

7

Staff was nice, room was clean, breakfast was good.

Matt Simpson
Il y a 7 ans – Google

10

Happy hour with two tapped kegs and medium-weight food. Rooms were clean, well decorated and welcoming. My stay was a single night, so I do not know about the quality of the housekeeping staff.

Greg Sivers
Il y a 7 ans – Google

9

Very comfortable hotel convenient to many things in Lafayette, and an easy drive to Avery Island for the Tabasco tour.

Mike Callery
Il y a 7 ans – Google

10

This is my go to hotel for Lafayette for a reason. I find the employees are always polite, the rooms always clean, and the included meals wonderful.

Michelle Jolivette
Il y a 7 ans – Google

9

King suites are spacious and comfortable. The kitchenette is well stocked and items are clean and easy to find. There is always coffee and tea in the kitchen, and there's a soda machine nearby if you prefer. This is a great choice for a quick get-away, and I'd look for the same chain out of state.

Clayton Leinweber
Il y a 7 ans – Google

8

Good service clean and nice to stay at but nothing really special vs other hotels

Aaron Jones
Il y a 7 ans – Google

10

The rooms are very large and come with a full kitchen. Fairly quiet, can't hear much outside of the room. The breakfast in the morning is good, not a lot of options, but what they have is good. There are a few restaurants in the area that you can walk to.

Rey DeGuzman
Il y a 7 ans – Google

10

The hotel was pretty for what we came for. There were pretty many choices for dining and the staff was excellent.

Billy Lawley
Il y a 7 ans – Google

9

Neat, Clean, and Professional. Quite and accessible to Lafayette. Easy access from I-49 and close enough to the action of Lafayette if your interested.

evelyn foster
Il y a 7 ans – Google

9

The hotel was recommended to me by a friend and was close to the airport. It was clean and the suite was very nice. There was great internet and TV service. The staff was friendly and the food was surprisingly good and fresh.

Logan Sheen
Il y a 7 ans – Google

9

The room was a perfect size for our larger family, and the breakfast was spectacular! There was some issues with the internet, but when asked the front desk quickly took care of it. I'd easily stay there again.

Annie-Elvira Reynoso
Il y a 7 ans – Google

9

Absolutely lovely and homey place to stay. They offer free breakfast. The rooms are like mini one bedroom apartments and include a full size fridge, stove, sink and microwave. Perfect home away fron home.

Greg McPherson
Il y a 7 ans – Google

10

First time staying there. Love the feel of it being a mini apartment with all the amenities.

yvonne chen
Il y a 7 ans – Google

10

Great room, great stuff, great eats close by. One of my best stays all around.

Cameron and April Smith
Il y a 8 ans – Google

10

The rooms are beautiful and very spacious. It has a kitchenette with full size refrigerator. The breakfast was great and the facilities are new.

Melissa O
Il y a 8 ans – Google

9

Clean quiet rooms. Very spacious with kitchenette. Free breakfast and evening social with dinner and cocktails. The staff was very friendly and accommodating.

Kim Chet
Il y a 8 ans – Google

6

The hotel itself is very nice and would be a 5 star, however i didn't have good experience with the front desk. Got to the hotel around 5pm and she told me the room is not ready and told me to go to the dining room. After I ate, went back to the front desk to make changes to my reservation because I want to check out for the weekend and come back for the following week. She said she can't make changes and gave me the 800 phone number. i called that number and he sounds like he don't know nothing much and told me to talk to the front desk.

The next day, after work i went to the front desk to make a reservation for three weeks in advance, and she told me to call the 800 number again. I didn't say anything and just walked away. What does the front desk do anyways? just check in and check out people?? I JUST DON'T UNDERSTAND WHY I CAN'T MAKE CHANGES (before check in) OR A RESERVATION (3wks advance) AT THE FRONT DESK. it's frustrating when all you do is giving just me the 800 phone number. I work, commute an hour and already tired so i dont want have to call and talk to the 800 phone number people where they locate somewhere else

like i said the room itself is very nice and clean, loved the room and Homewood suites is one my favorites but i just don't like the front desk experience at this location

Kristen Naquin
Il y a 8 ans – Google

9

It's fabulous! Full breakfast in the mornings, and complimentary dinner/beer/wine during "social hour" in the evenings. The staff has been super friendly and helpful, and the rooms are lovely! Great experience.

Major Hayden
Il y a 8 ans – Google

9

The rooms were plenty big and the lobby had lots of extra items to buy in case you don't want to go out for food. The location was handy since it was easy to get on the major highways quickly. I'd definitely stay again!

Cory Rawls
Il y a 8 ans – Google

9

Excellent service. Great prices. Room is huge and comfortable. Pool area was clean and well maintained.

Ryan Davis
Il y a 8 ans – Google

10

Delightful place to stay. Room was clean and comfortable and had a nice kitchen and bathroom. Services available are great. They'll even go grocery shopping for you. Not sure how it could have been a better experience.

Luis Garza
Il y a 8 ans – Google

10

Clean, good location, and comfortable room. Breakfast was also great.

Bob Klosinski
Il y a 8 ans – Google

8

Very comfortable hotel in a central location. One of the better options in this particular location. Right by t.coons which is great for breakfast.

Tejash Patel
Il y a 8 ans – Google

9

Check in was fast and quick. Room was nice and quiet. Breakfast was good. Nice stay overall and would come back next time in town.

Vinay Bhagvan
Il y a 8 ans – Google

9

Location was great. Had our indian party was awesome. The hall was nice and big.

mark pigg
Il y a 9 ans – Google

6

Great location, rooms are very nice. Totally screwed me on the rates!! when bill was recieved, i was charged for a double room instead of single room. The bill was almost twice what i was expecting to pay!! Customer service was not overly helpful. Did not offer to refund and of the charges. lesson learned.