 5 920 avis

Homewood Suites by Hilton Toronto Vaughan

618 Applewood Crescent, Vaughan, ON L4K 4B4, Canada Accès

Homewood Suites by Hilton Toronto Vaughan

Travaillez, détendez-vous et divertissez-vous dans cet hôtel Vaughan. Découvrez le confort et la commodité chez Homewood Suites par Hilton® Toronto Vaughan. Notre hôtel entièrement constant est situé au centre du quartier des affaires de Toronto-Vaughan, à seulement 15 minutes de l'aéroport international de Pearson et à 25 minutes du centre-ville de Toronto, en Ontario. Le service de métro au centre-ville de Toronto et des points d'intérêt sont disponibles auprès de la station centrale métropolitaine de Vaughan à proximité. Nous & apos; Reus également des autoroutes 400 et 7 ainsi que des attractions de divertissement et de magasinage, notamment le pays des merveilles du Canada, le Vaughan Mills, le Yorkdale Mall, le Vaughan Sports Village, Legoland Discovery Center et Aviva Center. Les entreprises locales incluent l'Université York, KPMG, PWC, Carillion, Bombardier et CN. Sentez-vous à la maison dans l'une des suites spacieuses d'une ou deux chambres. Le salon séparé comprend un canapé-lit et une télévision. Préparez le dîner dans la cuisine entièrement équipée et profitez d'un accès WiFi gratuit dans tout l'hôtel. Planifiez un événement réussi dans notre salle de bal de 2 160 pieds carrés dans cet hôtel de séjour prolongé à Vaughan. Vous trouverez des équipements commerciaux tels que des imprimantes, la location d'équipement A / V et la photocopie dans notre centre d'affaires. Plongez dans la piscine intérieure, détendez-vous dans le tourbillon ou travaillez sur le dernier équipement de fitness. Réveillez-vous à un petit déjeuner complet et complémentaire et détendez-vous à la fin de la journée avec notre soirée sociale gratuite * Disponible du lundi au jeudi. * Les lois locales et étatiques s'appliquent

Hotel is conveniently located at Highways 400 and 7 on Applewood Crescent in the heart of Vaughan. The shops of Vaughan Mills, Canada's Wonderland, York University and a host of major corporations are all within easy reach of our prime location. Homewood Suites is conveniently located 15 minutes North East of Lester B Pearson International Airport (YYZ), 25 minutes from Downtown Toronto and 5 minutes from the Vaughan Metropolitan Centre subway

Chambres

Hôtel

  • Internet
    Accès Internet OFFERT
  • Wi-Fi OFFERT
  • Internet haut débit
  • Transports
    Parking OFFERT
  • Parking sur place
  • Parking
  • Accès au train
  • Réception
    Réception ouverte 24h/24
  • Consigne à bagages
  • Arrivée anticipée
  • Express check-in
  • Express check-out
  • Réception
  • Départ différé disponible
  • Travailler en voyage
    Centre d'affaires
  • Bureau avec prise secteur
  • Centre de photocopies
  • Général
    Air conditionné
  • Téléphone direct
  • Chambres chauffées
  • Couloirs intérieurs
  • Chambres non-fumeurs
  • Bain ou douche privés
  • Espaces publics climatisés
  • Service de l'Hôtel
    Nettoyage à sec
  • Sécurité incendie conforme
  • Service de ménage complet
  • Service d'épicerie disponibles
  • Sèche-cheveux
  • Ménage quotidien
  • Planche a repasser
  • Blanchisserie / Service de valet
  • Buanderie
  • Système d'adresse public
  • Coffre-fort
  • Sécurité
  • Service de voiturier
  • Nettoyage à sec le jour même
  • Service de réveil
  • Magasins
    Kiosque à journaux et cadeaux
  • Supérette
  • Voyager accompagné
    Enfants bienvenus
  • Familles bienvenues
  • Animaux acceptés
  • Accessible
    Installations accessibles
  • Ascenseurs
  • Événements
    Réception en soirée
  • Salles de réunion
  • Équipements écologiques
    Participation à la communauté locale

Chambres

  • Communication
    Wi-Fi OFFERT dans les chambres
  • Connexion Internet haut débit
  • Lignes téléphoniques multiples
  • Haut-parleur
  • Deux lignes de téléphone
  • Messagerie vocale
  • Literie
    Canapé-lit
  • Salle de bains
    Produits de bain
  • Baignoire
  • Baignoire et douche combinées
  • Nourriture & Boissons
    Cafetière / Théière
  • Lave-vaisselle
  • Cuisine complète
  • Cuisine
  • Kitchenette
  • Micro-ondes
  • Réfrigérateur
  • Divertissement
    Télévision par câble
  • Films / vidéo OFFERTS
  • Journal
  • Affaires
    Photocopieuse
  • Port de données
  • Prise de courant supplémentaire disponible à la réception
  • Téléphones avec le message de lumière
  • Général
    Climatisation à réglage individuel
  • Réveil
  • Alarme d'incendie
  • Fer à repasser
  • Planche à repasser
  • Non-fumeur
  • Contrôle de la température en chambre
  • Détecteurs de fumée

Loisirs

  • Piscine
    Piscine intérieure
  • Piscine
  • Bien-être
    Jacuzzi
  • Whirlpool
  • Bain à remous
  • Fitness
    Centre de remise en forme 24h/24
  • Gymnase exercice
  • Centre de fitness

Nourriture et boissons

  • Plan de repas
    Petit-déjeuner buffet
  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Attention particulière
    Café OFFERT dans le lobby
  • Réception gratuite en soirée
  • Café / thé OFFERT dans la chambre
  • Café dans le Lobby
  • Prestations de service
    Service de chambre
  • Aliments écologiques
    Nourriture locale et de saison
  • Équipements de cuisine
    Barbecues
  • Type de magasins
    Salon de cocktail

Petit-déjeuner

  • Petit-déjeuner buffet OFFERT
  • Petit-déjeuner américain OFFERT
  • Petit-déjeuner buffet

Règles de la Maison

  • Heure d'arrivée : 15:00
  • Heure de départ : 12:00

Politique d'annulation
Toutes les réservations doivent être annulées par 23:59 la nuit avant l'heure d'arrivée de l'hôte, sauf dépôt est requis. Si cette réservation a été faite par voie électronique s'il vous plaît annuler électroniquement pour éviter toute confusion et un projet de loi no show. La politique est sujette à changement. Il n'y a pas de frais de départ anticipé.

Voyager accompagné

Enfants et lits d'appoint
Les enfants de 18 ans et moins séjournent gratuitement dans la chambre de leurs parents en utilisant la literie existante.

Les animaux sont acceptés sur demande.
1-4 nts $50, max $75 5+ nts $75,max $12

Langue parlée

  • Anglais

Conseils du concierge

Arrêtez-vous dans notre salle à manger du lundi au jeudi soir pour vous livrer à notre Social Social Freeary Evening. Socialisez avec des amis, la famille et même le personnel de Homewood Suites tout en profitant des boissons et des offres de petite assiette - ils sont juste de la bonne taille en tant qu'apéritif ou un petit repas satisfaisant.

Capacité d'accueil

  • Nombre de salles de réunion : 4
  • Nombre de chambres : 140
  • La plus grande salle de réunion : 23250 sq. ft.

Parking

  • Parking OFFERT
  • Parking sur place
  • Parking
  • Parking

Équipements

  • Capacité en places assises

Environnement

Actions Environnementales

Les défis environnementaux ont un impact sur le bien-être des personnes et des écosystèmes dans le monde entier. Nous nous efforçons de fonctionner aussi efficacement que possible l'ensemble de notre chaîne de valeur. Pour un avenir faible en carbone, nous réduisons et surveillons l'énergie et l'utilisation de l'eau. Dans le cadre de notre engagement à réduire nos déchets à la décharge, nous avons créé une stratégie globale de déchets et nous collaborons avec le WWF pour réduire le gaspillage alimentaire dans nos opérations et de la chaîne d'approvisionnement. Approvisionnement responsable fait une différence: nous nous approvisionnons biens et services localement possible.


  •  Nourriture locale et de saison
  •  Participation à la communauté locale

Labels

ISO 14001

ISO 14001 est une norme internationalement acceptée qui décrit comment mettre en place un système de gestion environnementale efficace. Il est conçu pour aider les entreprises à conserver leur succès commercial sans négliger leurs responsabilités environnementales, telles que : • Améliorer en permanence leurs performances environnementales • Se conformer aux réglementations locales et nationales et aux autres exigences souscrites • Prévenir les risques de pollution de l'eau, de l'air et du sol • Contrôler et optimiser la consommation d'eau et d'énergie • Promouvoir le recyclage et la valorisation des déchets • Sensibiliser les salariés à l'environnement et les former à adopter les bonnes pratiques dans leur activité • Utilisez des produits d'entretien ménager écolabellisés • Utilisez du papier certifié forestier durable

ISO 50001

ISO 50001 est basé sur le modèle de système de gestion d'amélioration continue également utilisé pour d'autres normes bien connues telles que ISO 9001 ou ISO 14001. Cela facilite l'intégration des organisations d'intégrer la gestion de l'énergie dans leurs efforts globaux pour améliorer la qualité et la gestion de l'environnement. ISO 50001 fournit un cadre d'exigences pour les organisations pour: - Élaborer une politique pour une utilisation plus efficace de l'énergie - fixer des cibles et des objectifs pour atteindre la politique - utiliser des données pour mieux comprendre et prendre des décisions concernant la consommation d'énergie - Mesurez les résultats - examinez dans quelle mesure La politique fonctionne et - améliore continuellement la gestion de l'énergie.

Avis les plus utiles - Avis TiCATi et Google 9 20 avis

Jessica Allen
Il y a 4 ans – Google

8

Pros: The rooms are lovely, the beds are comfortable. Ample parking available. Pool is awesome & warm, and hot tub is great. Everything was clean and having a full fridge/furnished kitchen with utensils was definitely a plus. Wifi is decent as well. Location is pretty good for things. Front staff Marina was absolutely awesome.
Cons: Breakfast sucked - food was meh and not great options. Would highly recommend getting some single-serve beverage options like single milks or juices. You also had to pay for parking on top of the room which I thought was kinda silly.

John Perez
Il y a 4 ans – Google

7

Homewood Suites are always comfortable and clean. Same here. I will return the next time I'm in the area.

Stevie Montgoms
Il y a 4 ans – Google

9

We stay here often and have now consider this our home away from home! The hotel is clean, staff are always friendly and we have never had any issues, even when it’s a tournament weekend and the hotel is packed with excited kids!

Karen Stephan
Il y a 6 ans – Google

10

Nice clean hotel. Loved the free food in the lobby, pizza, bagels and all kinds of good stuff. Downfall was the one elevator that was out of order. Too many stops to get to the top floor. All in all great hotel.

Arooba Khan
Il y a 6 ans – Google

7

Beautiful suite, amazing complementary breakfast and good service, not any complementary fruits or stuff for room but still great!

Nachum Langsner
Il y a 6 ans – Google

10

Our first room stunk of recent cigarette smoke and was very offputting. Went immediately to the front desk where the manager apologized and switched our room to a clean suite straight away.
It was just what we had hoped for. Nice bed, comfortable living room and full size refrigerator sink and dishwasher too!
Really nice lounge and meeting area as soon as you walk in, just beyond the front desk.
Free complimentary breakfast and light dinner snacks come with your daily stay as well.
Very nice and courteous staff.
All in all a very good choice.
Highly recommend and would certainly come back if the occasion arises.
A+!

Brian Xayavong
Il y a 6 ans – Google

8

Room was nice and well furnished. Definitely looks like a upscale hotel, it was well maintained and the rooms were cozy. The beds and pillow could be better, based on what you are paying for. I would expect something better.

Justin Hunt
Il y a 6 ans – Google

8

I'd give this hotel between 3-4 stars mainly because the internet is extortion, the free internet is completely unusable. Otherwise it was fine, the room was nice and clean. Breakfast was average.

Gene DeNardo
Il y a 6 ans – Google

10

This place is great. The staff is very accommodating. The rooms are very clean, beds are comfortable and at night it was very quiet. Breakfast in the morning and a light dinner in the evening. Lobby was inviting and comfortable. Would definitely stay there again.

Richard Kim
Il y a 6 ans – Google

10

We stay at a lot of Homewood suites. They are just very consistent in terms of experience and service. The one in Vaughn was a step above. Very kind staff and a very new, clean hotel.

Burke Smith
Il y a 6 ans – Google

8

Nice hotel with large, clean, fully equipped suites. Very easy to get to and around from. The staff was all very friendly and helpful. I would certainly stay there again if I’m in the area.

Gabriel Condrea
Il y a 6 ans – Google

9

Nice hotel with plenty of amenities. Staff was nice and cheerful. They also have a social evening event but unfortunately no restaurant/bar.

eric koski
Il y a 6 ans – Google

10

The atmosphere when you first walk in is amazing and very welcoming, the staff are super friendly and very helpful, also the room I stayed in was beautiful.

Ian Thomas
Il y a 6 ans – Google

7

Clean & comfortable. Breakfast choice is ok but the toasters have become a running joke: 10 mins to toast bread 😊. Staff are always friendly and helpful. My go to place whenever I'm staying in the Vaughan area.

Michelle Cronin
Il y a 6 ans – Google

9

Beautiful lobby and restaurant area, friendly staff and clean, fairly spacious room. We have stayed at numerous hotels in this area and would recommend this hotel as your first choice in Vaughan!

Shawn Samudre
Il y a 6 ans – Google

10

Great service, convenient location, nice updated rooms. Beds were comfortable.

Thomas Kulczynski
Il y a 6 ans – Google

10

Clean and tidy. Staff helpful. Priced Right.

Dan Ormiz
Il y a 6 ans – Google

6

It was okay. Breakfast was free but you get what you pay for. Rooms were decent. Full kitchen which could be great for some.

Andrea McCoy
Il y a 6 ans – Google

10

We had a wonderful stay. The staff are so helpful and the facilities are very clean. Will definitely stay agan!

Alexandre Bouchard
Il y a 6 ans – Google

8

Location is good, close to airport, restaurants and business parks. Room are big and clean. Overall service was great, staff has customer satisfaction in priority.

Carter Stanley
Il y a 6 ans – Google

8

I keep trying to give Hilton a chance but it simply just doesn't stack up to Marriott. This is definitely a nice location with great gym and clean rooms. They also serve a complimentary "dinner" nightly which is definitely very nice. The breakfast however was pretty poor. Soggy hashbrowns, porkchop and boiled eggs along with cereal and yogurt. No scrambled eggs and just boiled eggs boggles my mind. The showers are not lighted and you basically will have to shower in the dark as the light in bathroom is recessed and not close to the shower. Platinum recognition was a box of cheap candy. Bed was comfortable no qualms there. The SpringHill across the street is just so much superior its hard to reccomend this hotel over it. However this is probably the 2nd best hotel in the area.

James Johnstone
Il y a 6 ans – Google

8

Great hotel.
We found the lobby and room clean and inviting. The pool area gave us some concerns. The tile around pool is deadly slippery with bare feet. There were no towels and it could have been cleaner

Sonja Laffrenier
Il y a 6 ans – Google

10

We love the atmosphere clean and friendly. Kevin the IT guy is outstanding very helpful. Front counter staff are efficient helpful and friendly. Nice breakfast and light dinner. Also very convenient to highways hywy 7 is under construction so a bit busy there but that won't last forever.

Samantha Rampersad
Il y a 6 ans – Google

9

Amazing location. Central to lots of shopping and food, as well as entertainment. The rooms are absolutely clean and spacious. Quick service from house keeping, checking in and out, and everything in between.

Daniel Boyer
Il y a 6 ans – Google

9

Excellent customer service. Great amenities. Extremely clean hotel

Warren Paget
Il y a 6 ans – Google

7

Big rooms. Good service. Would have liked a better breakfast I admit.

Jenn V
Il y a 6 ans – Google

7

Great stay! Very friendly staff. Housekeeping needs to pay attention to smaller details like splash marks on the vanity and marks on walls but other than that it was very nice.

rachel molyneaux
Il y a 6 ans – Google

9

Always happy with our stay here. Very accommodating and friendly staff, clean rooms and close to shopping and many sports venues, we stay often with our children.

Ingrid Nicholls
Il y a 6 ans – Google

10

My sister had booked an amazing room at the Homewood Suites as she was getting married nearby. The suite was a two bedroom so she was able to stay there along with a couple of the out of town bridesmaids and we used the suite to get ready for the wedding. It was a very large, spacious suite and fit many people there comfortably getting hair and makeup done and of course getting dressed.

Peter Braun
Il y a 6 ans – Google

9

Great place and great value

Chris Mcneely
Il y a 7 ans – Google

10

Best hotel I have stayed at in awhile good price great clean rooms and friendly staff.

Geoffrey Thompson
Il y a 7 ans – Google

8

Hotel staff were very friendly, rooms were outstanding and exceptionally clean. Pool was great and sports room too. Breakfast was included however wasn't very good. Eggs sausage and waffles were all very dry and not worth eating. Left you with basically dry foods and pastries. Definitely put a damper on an otherwise nice hotel.

Rachael Thompson
Il y a 7 ans – Google

5

Rooms were beautiful, well appointed, clean and large. Check in was swift and easy. Breakfast was sub par. The eggs, waffles, and sausages were all extremely dried out. The cold breakfast foods, pastries, and beverage selection.was good. More fresh fruit would be good.

Eddie Aldrine
Il y a 7 ans – Google

10

The hotel itself and staff are incredible. It's the perfect place for a weekend stay, or even for a full week. If you're staying there for a long time, the laundry facilities are sub-par. For the whole hotel, there are only two washers and two dryers. One of the washers is so small that it holds just half the size of a load as a full size washer can handle. Then, one of the dryers takes two cycles to fully dry your laundry. So all in all, it takes almost three hours to do a load of laundry using the washer and dryer I mentioned. This is such a pain in the butt that I'll most likely choose a different hotel the next time I'm needing an extended stay for work.

Sandra haraan
Il y a 7 ans – Google

6

Fairly clean. Some areas and corners had significant dust build up. Breakfast is basic . The staff are friendly and helpful.

nat francis
Il y a 7 ans – Google

10

The rooms were beautiful and the Continental breakfast was very good. The best I've seen yet

Lori Hogan
Il y a 7 ans – Google

9

Rooms are clean and spacious. Food at breakfast and evening reception is above-average. Staff is attentive and helpful.

Jocelyn Baker
Il y a 7 ans – Google

8

My stay at the Homewood Suites has been very positive. The beds are comfortable, service is quick and fast; I have no complaints. The amenities are peaceful and modern with a small but well-equipped fitness center. Plus the included breakfast is a nice bonus.

Rita Johnston
Il y a 7 ans – Google

8

The beds were comfortable and the shower was excellent. The location was also fantastic. We hit wonderland and three huge mall.

Geoffrey Philpott
Il y a 7 ans – Google

4

Shower was missing the curtain, was put on the highway side of the building and it was so loud it was impossible to sleep, I've had better sleeps in a combat zone. Ceiling fan was loose and wabbling so bad we couldn't use it. Mould in the shower. I have always stayed in Hilton's and they've been great, not in Canada however. Two Hilton's in two years and both not kept very well.

Genar Macapugay
Il y a 7 ans – Google

10

Great customer service as usual. Homewood Suites definitely feel like home as the room I had comes with a full kitchen and a separate bedroom.

Ed LeBlanc
Il y a 7 ans – Google

8

Very friendly staff and beautiful clean rooms. Wish housekeeping wasn't knocking on door wanting to know when we were leaving at 8:30 am after having a late night

Victoria Fazio
Il y a 7 ans – Google

8

The hotel was busy but enough room to eat breakfast in the AM. The hotel was clean and quiet even though beside the 400. Had a good stay and would recommend.

Jenn Burke
Il y a 7 ans – Google

9

Loved the two bedroom suite. The beds were comfortable, the hotel was quiet, and the proximity to Canada's Wonderland was exactly what we were looking for.

Rebekah Strouse
Il y a 7 ans – Google

10

Rooms are clean and spacious. Morning breakfast has something for everyone and staff is very helpful. If I'm in this area again, Homewood Suites is where I would choose to stay.

Jason Hackett
Il y a 7 ans – Google

5

Good rooms, very clean. No restaurant or bar. Nothing in walking distance. Only offers food Monday through Thursday but does offer grocery delivery.

Iñaki Isusi
Il y a 7 ans – Google

9

I come here for business but you see plenty of families too. Hotel is quiet, has got breakfast and a home style dinner included in the price. Staff are unbelievably friendly and helpful! Rooms are spacious, clean and quiet. Gym is OK. Definitely recommended!!

Charles Silvey
Il y a 7 ans – Google

10

A very new and typical Homewood with large rooms, spacious Libby and very friendly staff. The excersise room is open 24 Hours and has nice top line equipment. Breakfast is served from 6-10 in the spacious lobby. Plenty of restaurants and shops surround the business area.

Kat Meade
Il y a 7 ans – Google

10

Homewood Suites by Hilton is always a good stay. The rooms are spacious and the beds are comfortable. The staff in the hotel are friendly and helpful. I also love that breakfast is served daily! I would definitely recommend a stay at this hotel for anyone staying in Vaughan.

Chris Green
Il y a 7 ans – Google

8

The hotel suites are excellent value. Clean and well equipped rooms. We had a 2 bedroom suite and the kitchen even had a 2 burner hotplate. Staff was accommodating and friendly. The pool deck could have been cleaner for my liking, but overall the pool was acceptable. I would stay here again.

Dylan Rogers
Il y a 7 ans – Google

9

Love staying here. The staff are friendly and I'm very thankful of being able to check in early.

aaron dhanraj
Il y a 7 ans – Google

10

Rooms were amazing and close to Highway amazing service great stay

Jason Bennett
Il y a 7 ans – Google

7

The rooms were stylish. The kitchenette was very practical. Appreciated the desktop USB charging ports in the main room and the bedroom night stand.

Valerie Shannon
Il y a 7 ans – Google

7

We had a gorgeous suite. Very comfortable. The hotel was decorated so nicely. We would most definitely stay again.

C J Tai
Il y a 8 ans – Google

7

Clean, comfortable suite, family friendly environment. No issues with noise. Tasty complimentary breakfast with lors of choices. Friendly staff. Would recommend for families in need of more space than a traditional hotel room would provide.

Vanessa Kan
Il y a 8 ans – Google

10

Service was great when we arrived very late (1:30 am) and the rooms were clean and tastefully decorated. Breakfast was hot and fresh. Overall very enjoyable. Thanks!

Josh Cammaert
Il y a 8 ans – Google

9

The rooms are very clean, and we'll kept, great service, good food, great hospitality, and the beds were fantastic

Rene Khouri
Il y a 8 ans – Google

7

Very convenient location by 400 and 7, close to Vaughan Mills Mall and other shopping. Very clean, friendly check in, very nice rooms. Free parking is nice, especially for a Toronto area hotel. Breakfast is included, but could use a few more items (like, who doesn't serve bacon? Come on!). Clean, spacious, and quiet. We had a discounted rate, but still found it on the expensive side (over $200 after taxes). Not bad for Toronto, but about as pricey as downtown, which doesn't make sense. I do recommend Homewood Suites as it's not in the midst of the heavy traffic right on 7 and Jane, where I can't believe construction has been going on for more than 6 years and still seems nowhere near completion!

Justin Grabowski
Il y a 8 ans – Google

7

We checked in last night but so far the rooms are very clean and nice, very friendly hotel staff, the breakfast wasn't bad at all and the best part is its included. So far I'm enjoying my stay

Ken Levin
Il y a 9 ans – Google

9

Very friendly staff. Very good breakfast and dinner.

Christina Bertolissio
Il y a 9 ans – Google

10

We picked this hotel because of the amenities and it was close by the venue where my daughter's wedding reception was. I want to tell you we had the most wonderful memorable time at this hotel!!! It truly was like being at home!!!! I was able to entertain out of town guests with the staff being ever so helpful and courteous!!!! Rooms were lavish and clean!!!! I would recommend this hotel to anyone!!! Even for a staycation!!!!

Christina Bertolissio

Tim Werning
Il y a 9 ans – Google

10

I recently stayed here for work and the hotel is great! It's very clean and the people are super friendly. The food they serve is great and it is very convenient to stay in the hotel for dinner. Also I left my home and car keys in the room by accident and found they were missing when I got back home. They contacted me right away the next day that they had them. Fantastic service and I can't thank them enough for it!

Jonas Osthaus
Il y a 10 ans – Google

10

Great place to stay. I go here quite a bit. It is a very clean hotel, great food and the staff are super friendly. One of my favourite places to stay.

Colin Trevor McPhedran
Il y a 13 ans – Google

5

Industrial park location...out of walking range of any nights...not even a corner store. Rooms higher quality than average but some poor fit and finish in kitchen and bath. Hair on bathroom floor. Booked for four guests but only 3 bath towels etc provided...shows a fail in attention to detail.