Decent hotel in agra..one of the oldest hotel in agra. Rooms are of decent size, not too big. Staff is courteous and helpful.

Amazing Hotel...The Hospitality is excellent and very well behaved staff. They always have a warm Welcoming smile on their face.
Overall it's a wonderful experience.

Amazing hotel.. loved the names they have selected for every spot inside . The hospitality is excellent and very well behaved staff. They always have a warm welcoming smile on their faces.
The Peshwari restaurant served a great set menu and very delicious food. Staff were attentive and helpful.
The breakfast spread was very nice and we enjoyed it.
Overall a wonderful experience and would definitely plan a stay at more ITC properties if they have services like this what we experienced at Agra .

Amazing hotel.. very near to the highway. Infra and interior is superb. But the reception service is bit slow. They can improve that. Food is awesome

We would love to recommend this Hotel to everyone who are planning to visit Agra.

The hospitality is excellent and very well behaved staff. They always have a warm welcoming smile on their faces.

The Peshwari restaurant served a great set menu and very delicious food. Staff were attentive and helpful.

The breakfast spread was very nice and we enjoyed it.

Overall a wonderful experience and would definitely plan a stay at more ITC properties if they have services like this what we experienced at Agra .

It's the best one in Agra. Service, staff, ambience, rooms, surroundings, food, everything here was excellent. It also has a place from where you can view Taj Mahal from the Hotel itself. The whole experience was amazing and impressive. You would love to visit again and again. Highly recommended if the budget allows you 😊

One of the best hotel in Agra with lots of greenery. Rooms are very good but improvement to some extent required. Swimming pool is superb. Restaurant is also a great one. Certainly recommend them.

Very nice property well maintained lot of greenery increase nice sports and activity room. this hotel has two swimming pools, out of which only is open for everyone the other one is only open for "Suites", which we didn't like. Rooms are ok , but we were expecting them to be a little better. Morning breakfast buffet was awesome. Excellent staff.

Good food, amazing staff and extraordinary spa experience. Cannot ask for more at such reasonable prices. Would have given 5 stars if the room and bathroom were bigger.

Mughal is a really nice, plush and one of the finest hotels in Agra. The staff is courteous and attentive. The entry and the entire hotel makes you feel the grandeur of the property. The gardens and lawns could have been better kept but again it could be because of the time of the year I visited and the heat.

Overall its a really nice property and worth every penny. One must definitely keep it on their agenda when visiting Agra

A luxury hotel beautifully made.... Impeccable service.... Good Breakfast spread.... Cosy rooms.... An ideal place to stay in Agra.....

Wonderful experience. Had a lovely time with family in this splendid property. Breakfast is amazing. Rooms are cosy. A two night stay is good enough to enjoy all the facilities of the property. Must visit the royal spa for a relaxing experience.

While it was probably a very nice hotel at one point, you can definitely tell it's age. There were mildew stains on the bathroom ceiling, and the carpets smelled funky. Otherwise relatively clean though

When we first entered the entrance door after a long drive in the heat from Delhi, the fragrance in the lobby area really cooled us down plus a very friendly welcome from the staff, we felt refreshed. The room we got was a suite with a pretty decor. Only one thing that could be better is the AC. The restaurant in the hotel has a nice buffet for breakfast and dinner. You can also find good drinks at the bar.

Lovely hotel which bless modernity with classical in a very subtle and beautiful way. The gardens are laid in a formal mughal style which reminded me of the layout of the gardens of Kashmir.
The food was excellent, the rooms very comfortable, the service par excellence.
We were travelling with a 8 month old infant and the staff made sure that all requested baby food was provided at the dot of time, made in just the way we had asked. A special thanks to the staff for this.

A stunningly beautiful hotel, and a real treat to stay in in Agra, the hotel staff were all fantastic and the Peshwari restaurant they have served us one of the most astounding meals we ever had (albeit a little on the pricey side). I would have given a full 5 stars but the only negative was the fact they charged a few pounds per day for WiFi for each person... It seems unnecessary in such a great hotel when most hostels in India give it to you for free. However all in all a superb hotel and a great experience

Rooms are more than amazing, the staff is welcoming, the lawn is great, happy hours serve the purpose and spa relaxes you to the last node, and peshawari serves some delightful delicacies. But faced some issues while in the room like some fused bulbs, some problem in ac which was taken care off as soon as it was reported. Overall a very nice experience.

10/10. After the typhoon that ravaged Agra we were unable to get a decent dinner the night before as roads were closed and trees had come down. I thought I would treat the family to some breakfast. We ate like royalty being served by highly trained staff who were conscientious and friendly. Food and drink options were fantastic, of the highest quality. I felt though I was not staying as a hotel guest I was treated as if I was. I was not rushed and was given fantastic options and complimentary additions. Masala tea was very strong and tasty just how I like it. I will 100% be back for the restaurant and even consider booking as a guest. The grounds were manicured and looked well cared for. The foyer was grand and majestic beautifully decorated with fresh flowers, oak tables fantastic light fixtures and chandeliers which illuminated the halls and spaces tastefully. I would highly reccomend.

It's a classic vintage property which is very well maintained. Very luxurious, excellent, beyond expectation staff. Located in Tajganj, which is a centre in itself for good hotels. A must stay if you're going to Agra!

Attended a wedding at the hotel. The hotel is OLD. It is not only old by age but by way of maintenance as well. The food and service were good but old crockery and tattered furnishing cannot create the ambience. Not very impressed.

Perfect hotel in Agra for a royal experience. It's very close to Taj Mahal if you have a car. The staff is very courteous. Hotel actually upgraded our booking to a suite. Which was great and came with a spacious balcony. One of the must try things is spa which was complimentary with the suite.

Awesome place. Must visit if you vist Agra. A place complete in itself. Rooms are well equipped and staff is very customer friendly. Interior is world class.

I was expecting a great service, extra-ordinary pampering and out-of-the-box cuisine but didn't get any such thing at all. It was a generic budget hotel kind of experience that has 3 swimming pools and various outdoor and indoor games (that too not inclusive in your room tariff). Not recommended

Not really as great as you would think. For the same rate you can get a swankier room elsewhere. Service was attentive though and the staff super polite.

Nice entrance, very grand, but rooms a bit dated. Service and staff very friendly. Yet to taste the food but everything else looks good. When we arrived, the lobby area was quite busy with people checking in, but they were dealt with swiftly and effectively. A downside is WiFi is not free, but it's only 299Rs. per day + taxes, which comes to 352Rs. Not bad. Breakfast is also extra, but again this is only 1000Rs. per person per day. As you would expect, most furnishings inside are made of marble, so very grand. Would say the dark wood elements perhaps need updating though. On the up side, a very soft and cosy bed, which you sink into!

This place is a must visit and stay. Which has awesome staff, great service and excellent property. I didn't feel like leaving the property and go it's that perfect. Strongly recommended.

It is located near the Taj's West gate away from all the traffic rush. Rooms are pretty nice and clean with a great view of outside. The thing which I loved the most is the great food.

Amazing hotel with a great property. The staff there are awesome. My wife and I were celebrating her birthday and our anniversary. The hospitality we received was excellent. We felt like royalty. Special mention- Mr Jahan, Mr Sanjoo, Ms Monika, Chef Glen and his team at the buffet breakfast. Keep up the awesome spirit guys. Will definitely return and recommend to others.

Very nice hotel. Very grand and beautiful. Nice room. Lots of hot water, very nice bathroom. Room was not as warm as I'd like in the winter time, but still comfortable. The Indian restaurant was very good and a fun experience. I would definitely stay here again.

Great experience overall. Staff was friendly and rooms were cozy. We had dinner at restaurant and it was amazing in the hotel.

We had an excellent experience. The place is beautiful. The staff is attentive and polite. Everyone including the room service attendants greet you and ask you how you are doing. The breakfast had a wide variety of hot Indian and Western food as well as continental offerings. Beautiful surroundings - gardens, fountains and ponds. An awesome get-away from the noise of Agra and Delhi

Stayed here for one night while in Agra visiting all the usual sites. We got upgraded to a suite with a king bed, which was very lavishly styled. The bed was medium firm, with plenty of pillow options. Only downside was that the bed platform was not sturdy so any movement transferred to the other side of the bed. SO wasn't too happy about that... Food wise the options were the usual hotel suspects with a buffet option and a couple restaurants, all of which were massively overpriced for the quality. We headed across the street to Pinch of Spice for dinner instead, which was much better and is highly recommended. Crossing the road is difficult if you're not used to Indian traffic though. Tip: If you ask nicely one of the waiting autos may give you a lift across free of charge.

Great hotel, some of the rooms are aging.. but service is excellent. Kudos to the whole team.

Generosity, swift services, instant response, GENUINE SMILE: basically overall hospitality of staff just stole my heart. The moment I entered the hotel with my clients from US, I continued to bug the staff with one or the other ad hoc requirements, however, they managed to surprise me with their positive and quick response everytime. The girls at front desk (especially the one from north-east India: couldn't catch the name) were amazing and I really wish them all the best for their career. They do more than what they are expected to do. The hotel ambience is just awesome and food at restaurants is breathtakingly tasty.
One of my best experiences. 100/100.

It is located near the Taj's West gate away from all the traffic rush. Rooms are pretty nice and clean with a great view of outside. The thing which I loved the most is the food which great.

An excellent stay. Friendly staff, lots of amenities and good choice of well-priced restaurants for breakfast, lunch and dinner. Entrance is stunning with large marble floors and a dominating chandelier. Gardens are beautiful to walk around to take some time out from the busy streets of Agra, with even a rooftop view of Taj Mahal. Overall very pleased with service.

Beautiful property! Lovely rooms and overall decor.. Food could be better.. only breakfast buffet is good.

Great hospitality specially front desk executives. Extremely courteous staff. Room service is quick. Gardens, spa and swimming pools are extraordinary. Must stay in this hotel while at Agra. Cheers!!!!!!

Our suite was beautiful and Raj, our Butler, was incredibly attentive. Last night during a trip to the bar we were greeted with smiles, welcome drinks and 4 plates of canapés. It was lovely.

The rest of the hotel, however, keeps this from receiving 5 stars. There are just a lot of areas that look like they're ready to be replaced: carpets, patched walls, etc.

Stayed here a couple of times. Very nicely maintained hotel. Excellent food options available. Nice place for children's outings as well. Spa services are good too.

ITC Mughal is a masterpiece. It looks so royal and the ambience is superb. The food was ultimate and the service was great. Will visit soon again :)

Beautiful hotel with the best kind of luxury one can imagine in Agra. Favourite destination of foreigners. Also famous for its daal Bokhara. The dinner buffet had a big spread and had some of the most mouth watering dishes. Overall a yum experience.

ITC courtesy all the way.

It was our umpteenth visit and as refreshing as ever.

The property is large, well furnished rooms and attentive staff.

ITC Mughal has been very great to me for a comfortable stay at Agra. Location might not be into the heart of the city but still has very good connectivity to many attractions in Agra. Rooms are very well designed and hold a luxurious tag to them. Coming to the service, ITC has always been the one of best in service quality throughout the industry and it still retain that spot very well.

Amazing hospitalities. The hotel premises is very beautiful and spread across a large area. The hotel offers all the services you'd need in the city and the staff is really helpful and dedicated.

The hotel is 40 years old and still looks nothing like that. It has its own charm and their food at peshawri is the best in town. Overall very courteous staff and excellent service. The food for ITC hotels is the hallmark and this stands to it.

Awesome luxurious property. Fantastic service. Mouth watering food in the Peshawari restaurant. In summary, a beautiful experience to remember.

Stayed there with family and friends for a short vacation trip in April 2013. Had a pleasant experience. The rooms are large and the hospitality is top class. The ambience and decor is in sync with the heritage City of Taj. It's a good place to splurge yourself. There is live folk performance in the hotel premises in the evening which adds up to the mood. The meals and the spread are awesome.

The property is very grand and we'll constructed. However maintainaence is not up to the mark. Simple things like the room safes and key locking systems are outdated and unreliable. The staff is reasonably friendly.

A lovely hotel just 5 minute drive away from Taj Mahal. Beautiful gardens several swimming pools and a huge spa... You couldn't want more!

Location was fantastic, the Taj Mahal was only about a 5 minute drive and the Agra fort close by as well. Rooms were quite nice and luxurious. Service was top notch as they assisted us in any way possible. Overall I would recommend this hotel to anyone stopping by Agra.

Had an extremely pleasant stay. Delightful hospitality. Had dinner and breakfast at the Taj Bano restaurant of the hotel, food was delicious with a huge variety of items, almost everything you can imagine.
You will not be able to enjoy the experience of staying at such a vast property at any other new and modern 5 star hotels.

Refined and awesome interiors as well as the landscaping. Wonderful resort for a short getaway. Limited and repeated menu in the buffet breakfast and dinner. Views from room are a delight

Lovely rooms and facilities. Comfortable atmosphere. Great pool area.

Looking for a best and luxurious hotels in agra you arrived at perfect place. Hotel managed by ITC and really I had a awesome experience here.

We stayed here in December 2015. Very nice hotel with full of facilities but expensive. Lobby is very big and food/BF just ok. Some how, We didn't like BF/Dinning space. Staff not that friendly may be because we were part of package. Being in a group, it took 40 minutes to check-in. It could have been handled much better. Rest was ok.

Great hotel..... excellent buffet include on your room if you book ahead.....refined and luxurious...... the pool and the gardens are so nice!! The price we paid was the normal at any world chain like Holliday Inn......around 120 USD per nigth......including breakfast & dinner.......so, my recommendation is to book ahead direct with your travel agency at your own country.

Superb service with Indian facility & attitude. It has stunning green garden.

This is one of the few high end properties in Agra. It's a beautiful place and the staff are excellent. There's an observation deck from which you can see the Taj Mahal in the distance (on a clear day...). There is in house dining and a bar as well as shops on the property. Entertainment facilities are also available for children. It's located fairly well in terms of access to the Tab. The rooms although big and clean were not contemporary and looked like they could use an overhaul / upgrade.

This is a gorgeous hotel top to bottom. We were completely spoiled and welcomed with a great upgrade, which probably biased our impression of the hotel. The suite was extremely spacious and comfortable. Loved the fresh flowers in the room and all the amenities - aroma therapy for nightly turn down? Yes, please!!! The pool area and gym are very nice and modern, although the pool was a bit too cold to swim in when we were there. They have a good watchtower from where one can see the Taj (if not fogged in). Service was extremely attentive and friendly. Had a great time!

Best hotel near Taj Mahal, rooms nice and food good but not very ambitious.

Awesome service, awesome food, brilliant staff, delicious food. All was awesome. Just loved it!

It was lovely! We had a blast! They have an amazing Spa center and you cam even make an appointment for a henna painting! Great hotel, totally coming again!

This place is indeed a very luxurious place to stay. Great time staying here. Had a good bar. The restaurant are good. The stay was comfortable as you would expect

The hotel is great and was very relaxing. The staff is great and is very helpful. We had booked a room and was upgraded and they offered a great suite to us which was tastefully done. The front desk is brilliant and is very welcoming. The girls at the reception is ever smiling . The food and breakfast was great. We will come soon.

Absolutely loved my stay at ITC - accommodation is great.. friendly staff.. very accommodating.. such a beautiful atmosphere. The hotel restaurant Peshawri has delicious food... Looking forward to going back again this Nov :)

Dated, past its prime. They've tried to manage it well, but age seems to be catching up with the furnitures and fixtures. Poor maintenance of tennis courts. Managerial staff not able to handle the rush of guests. Promised free wifi (on their site) was refused, and instead was asked to pay up Rs. 720 for the same! More than half an hour of waiting for their breakfast. Positive is the non - manegerial staff : really polite, always ready to help and serve.

Visited all their restaurants excellent food but the kitchen tends to be careless - once got a piece of pottery in the mutton dish and burnt dal bukhara the second time. For the price they charge they require to be more careful.

Visited this week
wonderful and relaxing experience...
Food hospitality staff all wonderful... as always....
Must visit peshawari once... worth...
But i visited itc rajputana last year which I found to be more modernised.... but the lawns in mughal are sooooooo beautiful....
Spl thanks to juhi Chandra n Amir Khan ...

Did not stay at the hotel. Went to Peshawri for dinner. Friendly staff, decent spread. The lamb kebabs were amazing. The seating was very uncomfortable, I understand it is in line with the decor but no back rest? Most of us were restless on our seats after about half an hour.

Excellent hotel. We got a complementary upgrade to the suite, and it was a nice one! Good restaurants. The only reason I give it 4 stars is that the hotel itself (not the rooms) felt a little stuffy, not modern.

Highly overpriced compared to other ITC hotels.
The property is however good. I hated the food on all 4 days that I stayed there!

Very excellent ambiance and hospitality

Stayed there for a night...Room was excellent, food was delicious and overall ambiance was pleasant.

One of the best hotel chains in India and this is one of their best property!!

Ahh where do i start from...food...ambience...or Taj view....or the best service by all the staff....Over all i had a wonderful time staying in ITC agra.:)

it was great welcome by Mohini who helped us to get the fastest check in and escort us to our rooms with a smile always .... :)

Thanks for the wish btw :))

Good luck and keep the momentum of best service.

Will be back soon...

Till then ciao.

Iffy :)