 8 955 reviews

Burnham, a Kimpton Hotel

One West Washington Street, Chicago, IL 60602, United States Access

Burnham, a Kimpton Hotel

The Hotel Burnham is rich in architecture history and the sense of romance fills the lobby up to the guestrooms. Located in the heart of Chicago on historic State St. the Hotel Burnham projects an atmosphere of historical and whimsy decorated to the hotels theme of architecture. Dark finished mahogany wood rich colored leathers and silk drapery unite to recreate the mens club feel that once occupied this space. Tumbled stone flooring in the entry lobby compliment the restored stone floor used in the original lobby. Windows feature incredible views of downtown Chicago and are draped in handsome blue velvet and tie back panels with samplings of Mozarts symphonies.

The hotel is located at One West Washington street The property is situated on the corner of Washington and State St in the heart of the new theater district and is convenient to North Michigan Avenue the magnificent mile and the loop business district. Just a quick cab ride to McCormick place Lakeside Center and Navy Pier.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    Indoor parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Late check-out available
  • Work away
    Business services
  • Fax service
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    FREE shoeshine
  • Full service housekeeping
  • Housekeeping daily
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet same day dry cleaning
  • Wakeup service
  • Travelling with others
    Babysitting service
  • Child programs
  • Children welcome
  • Pet amenities available
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms
  • Green facilities
    FREE bicycles

Rooms

  • Bedding
    Branded mattress
  • Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room

Recreation

  • Wellness
    Massage services
  • Spa
  • Fitness
    Weightlifting

Food and Drink

  • Special attention
    FREE coffee every morning
  • FREE evening reception
  • Services
    24-hour room service
  • Room service
  • Green food
    Local and seasonal food
  • Organic coffee
  • Outlets type
    Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
All reservations must be cancelled by 6pm local hotel time the day prior to arrival to avoid a penalty of 1 night room and tax.

Travel with others

Children policy
Children 17 and under are complimentary using existing bedding.

Pets are allowed upon request. Charges may be applicable.

Payment type

       

Language spoken

  • English

Concierge tips

Gather and enjoy complimentary wine every evening from 5-6 pm in our living room lobby. It's a chance to shake off the stress of a long flight, relax after a day of exploring or gear up for a night on the town. As the wine pours, conversation flows. It's all in the spirit of helping you unwind, smile and maybe even meet a new friend or two.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 122
  • Largest Meeting Room Size: 440 sq. ft.
  • Largest Meeting Room Capacity: 40

Parking

  • Indoor parking
  • Valet parking

Amenities

  • Calling card calls
  • Toll FREE calls
  • Interstate calls
  • Computer
  • Business services
  • Fee charged for first page
  • Fee charged for first page of outgoing fax
  • Conference suite
  • Operator-assisted calls
  • Intrastate calls
  • International direct dialing
  • Audio visual equipment
  • Fee per additional page of incoming fax
  • Fee per additional page of outgoing fax
  • Local calls
  • Meeting facilities

Environment

Property's Green Action

When you're staying or dining with us, rest assured we are doing everything we can to create a sustainable experience. We use nontoxic cleaning supplies, extensively recycle, minimize our water consumption, and serve organic coffee.


  •  Local and seasonal food
  •  Organic coffee
  •  FREE bicycles

Certifications

Green Key Eco-Rating Program 4

With more than 1,200 hotels certified in Canada since its inception in the 1990s, the Green Key Eco-Rating Program awards hotels an environmental rating of one to five Green Keys. Green Key members are then given guidance on how to "unlock" opportunities to reduce operating costs and environmental impacts - and in turn earn more keys.

The Green Key audit looks at nine major areas of sustainable hotel operations:
• Energy conservation
• Water conservation
• Solid waste management
• Hazardous waste management
• Indoor air quality
• Community outreach
• Building infrastructure
• Land use
• Environmental management

Most helpful reviews 9 55 reviews

Mike Doel
2 years ago – Google

9

Outstanding hotel. Just spent 3 nights there. The vibe is fun, the atmosphere is light. Plus the location cant be beat. Steps from the red and blue lines, only a couple blocks from millennium park. Would 100% stay here again.

Megan Novotny
2 years ago – Google

9

Such a cute place. Everything in the room was newly updated and very clean. Bed was extremely comfortable. Great view of the city as well. Staff were very friendly. Restaurant downstairs was also very tasty! Highly recommend!

Stefan Runstrom
2 years ago – Google

10

Unbelievably accommodating for our German Shepherd, Drake. Dog owners know how incredibly difficult (and often expensive) it can be to stay at a hotel with a dog. The Alise on the other hand, welcomed Drake 100%. The whole staff practically came out to greet him. The second day we were here, we noticed they had written his name on a little dog sculpture in the lobby. Amazing. Everything else was on point. Clean, nice, great view etc. All around fantastic. Also an FYI, if you’re traveling with dogs. There’s a dog park just north of Millennium Park, probably a 10-15 Walk from the hotel between Randolph and Lower Wacker. It’s a little hidden, but it’s one of the nicest dog parks I’ve ever seen. Google it, you’ll find it.

Ryan Aggabao
2 years ago – Google

9

The Alise is a beautiful corner location within the downtown Loop surrounded by the modern architecture Chicago is world famous for. Inside is a small and calm contemporary dining setting where early brunches are equally at home as late night cocktails in the widely-windowed Atwood cafe. The staff is genial in offering even non-hotel guests like myself fine service. The pillowed seats are welcoming for both bleary travelers and busy executives. I ordered the bagel and cream cheese, which was a divine easel of toasted plain bagel, dill cream cheese, fresh cucumbers, pickled red onions, mild capers, tender smoked salmon and plump cherry tomatoes. The table next to mine ordered the french toast and bacon and eggs, and judging by the contented conversation flowing they were just as happy with the menu selections as I was. There are unfortunately no options on sweet confections, but the neighborhood offers alternatives. For those wondering, trekking to the restrooms lead me to the well-lit, easy to follow basement of the hotel area, away from the cafe/lobby. Thank you AAA tour book for recommending the Atwood.

Cody K
2 years ago – Google

10

Loved the liquid soap dispensers for the shower as opposed to tiny bar soaps to limit waste. The blankets are great and I love the idea of not having to deal with sheets. The old charms of the hotel meld well with the modernized rooms. Location is perfect.

Mariette Quinn
2 years ago – Google

4

We stay in Chicago frequently and this was our first time here. I give it two stars not because it was awful but because compared to other hotels in Chicago, their customer service is subpar. From the moment I got here and no one helped me carry four large bags through two double doors. Check in was okay. I got stuck in their elevator twice. We sat at the bar and were ignored. We finally got up and left. i just checked out and had to get my husband’s bag from the valet. He plunked it into my already full hands and let me carry them out the door again. He took my tag and said hope you had a nice stay and left. They told me at check in to give them 20 minutes to get my car. It’s been 40 since i called. Apparently help into the car isn’t in their service either. It’s fine. I can do it myself perfectly. But I won’t be back here any time soon.

Ally C
2 years ago – Google

9

I cannot say enough good things about this hotel. Such an incredible experience from the customer service to the room to the location. Very clean, accommodating, comfortable (still dreaming about the robe) and this hotel made my trip to Chicago one of the best! I highly recommend staying here. You won't regret it!

Missi Ross
2 years ago – Google

7

The room was clean and very comfortable. The check-in day, the room was very well organized. However, the second night, my amenities were not replaced (even though you pay for them with an additional fee) and my bed was made with much less care than the first evening. Staff were pleasant and friendly and the location is amazing.

Johan Isaksson
2 years ago – Google

10

A centrally located hotel with superb service. The room was clean, bright, and tastefully decorated. We were lucky enough to get a room on the 8th floor which had nice views. With little effort, one could see Lake Michigan in the distance. By paying a service fee included in the total price, you got access to water, coffee and bicycles to discover the city. The staff was very nice and friendly and I can not help but recommend the hotel and would love to stay there again when I visit Chicago. All you would want is that they served breakfast buffet and included it in the price. Now it's cheaper to have breakfast at any cafe nearby.

Damo Hofer
2 years ago – Google

7

Beautiful old building in the heart of the Windy city ... minutes walk to the Lake, to the river, nice pubs and Michigan Ave restaurants. Near all the great museums and other tourist meccas. AWESOME STAFF...😃

Alex Bauman
2 years ago – Google

10

The room is comfortable, but there is only one night stand which is a bit awkward for a couple sharing a King bed. They lend bicycles with a helmet and lock, which are yellow and fun to ride. Very convenient for getting around to the local tourist spots and restaurants. Staff are incredibly friendly and endlessly helpful.

Michael
2 years ago – Google

9

Wonderful theme! Pineapples everywhere! Rooms were small, but bed was comfortable. Staff was friendly and accommodating. Convenient location close to Chicago attractions.

Jennifer Ciccone
2 years ago – Google

9

Adorable theme. Pineapples everywhere! The room was small, but the bed was perfect. Very friendly and responsive staff. Good restaurant downstairs. Convenient and close to may Chicago attractions.

Brian Nickel
2 years ago – Google

10

We were upgraded to a King Suite and it was amazing! Large windows lit the room very well with natural light. Everything was very clean and modern. Made us feel at home. We would stay at this property again. The location was great! Most of the places we ate and visited were within a few blocks of the hotel. My wife and one of the couples we were traveling with got stuck in the elevator while we were there. Not exactly a warm and fuzzy feeling. I also would have preferred having a credit card style key, opposed to a metal key jabbing me in the leg while in my pocket(However, I understand due to the historic status of the hotel, this is not an option). We also would have preferred a traditional bed that was premade for us. The comforter that was part of the "naked experience" ended up on the floor more times than I could count. Next time we stay, we will just utilize the flat sheet and blanket that is provided in the room closet. We will definitely be back! :)

Adolfo Diaz
2 years ago – Google

9

Extremely convenient and comfortable hotel. Great amenities in the room: refrigerator, good in room coffee with real ceramic mugs, plush bathrobes, even give you slippers which you get to take home, in room safe, even an umbrella. Hotel is one block from Washington Station on the blue line so it is very easy to get to from Ohare Airport - $3.00 ride. You are about 5 blocks from the French Market (excellent Food Hall) and just couple blocks from Millennium Park. Definitely will stay again.

Andrew Kim
2 years ago – Google

9

The room was just as tiny as most other hotel rooms in the city would be. However the location was perfect for walking around, dining out and shopping in the city. Within the historical building, the pineapple themed room was very cozy. The front desk staff were always very welcoming and helpful as well.

Jesse Ecot
2 years ago – Google

10

My wife and I decided to celebrate our one year anniversary at this hotel. Upon arrival we told the front desk we chose this property because after we got our marriage license last year we celebrated with champagne at the Atwood, so it made sense! Our check in was a breeze and we immediately felt at home. Our room was spotless and so comfy! I couldn't wait to get in that robe and try out the duvet. We left for dinner shortly after checking in. When we returned we received a phone call from Lindsey at the front desk. She asked if we drank alcohol and if we could accept a visit. About ten minutes later, Lindsey herself and Zach (another staff member) came to our room with an entire bottle of champagne on ice and an enormous piece of chocolate cake! As if they wasn't enough, Lindsey also wrote a hand written anniversary card for us. I felt like we were so special and appreciated. Never have I felt so important by a hotel staff. It warmed our hearts. As far as the room, so comfy. Loved the robe and bed. This location is great as well. We lastly enjoyed the Atwood for some bloody marys in the morning. We will be back and we won't forget this stay. Thank you!

Chiana Welsch
2 years ago – Google

9

A very hip hotel with great views! They have the cutest branding and feel once you step inside. There is free water and coffee in the lobby as well as the hotel's restaurant which serves trendy and unique dishes (you also get a discount with staying at the hotel). It used to be an old office building and the restored architecture is beautiful

Beth Jones
2 years ago – Google

9

Such a wonderful experience! The staff were friendly and made sure we had a positive experience. The hotel is beautiful with all of the original woodwork. The food and drinks in the Atwood were original and delicious. I would highly recommend staying here! Great location, as well.

Seth Tichenor
2 years ago – Google

10

My wife and I just stayed there for a long weekend. Service was great, rooms were clean, hotel was quiet, and valet service reasonable. The staff was especially accommodating, even buying us a few cupcakes from a local shop for my wife's birthday. The hotel itself had an amazing atmosphere. We loved the mixture of old architecture and modern chic updates. Would definitely stay there again. The only slightly negative thing I can say is the amenity fee is not worth it. I HATE Keurig cups and bottle water, would appreciate an option to forgo both for a greener stay.

Rick McCoy
2 years ago – Google

7

Great location and friendly staff. Room was a touch smaller, but the amenities we're great for the hotel. Bring only 2 blocks from theaters and millennium Park is a great spot. Vallet parking only at the place, I would suggest finding a park and stay package.

Eric Stones
2 years ago – Google

8

Nice atmosphere and room. Very classic. The hotel staff was friendly and helpful. The room was a bit small despite being nice, and the elevator took forever to get between floors. Other than that had a great time there.

Jeff Graveline
2 years ago – Google

9

Bed and covers are really nice. Reason this place get a 5 stars: they sent my dog a hand written note and a tale out box of dog treats about 25 minutes after we forntou the room. So amazing.

Jamie Cailteux
2 years ago – Google

9

Best hotel experience I've EVER had. Omar and the other staff members treated us like royalty! When we checked in, my husband mentioned this was a trip for my 30th birthday and Omar immediately upgraded our standard room to a king suite. He also arranged for a birthday gift to be delivered to the room on our second-to-last day - champagne and gourmet popcorn! I absolutely loved all the little touches - the pineapple yellow robes, the slippers that I got to take home, the unlimited K cups and water delivered to our room and the "happy hour" in the lobby with coffee and little pieces of CAKE! The hotel is also in a great location, super close to all train lines and the theaters. Can't say enough wonderful things about this place, and great price too!

Zach Schroeder
2 years ago – Google

9

I liked the old building feel and it was super convenient since it was downtown and very close the the theatres we attended. The short walk to Millennium park and the Art Institute of Chicago made this an ideal spot as well. Very affordable!!

Debra McDonald
2 years ago – Google

10

My husband, me and Doodle Bob, our Silky Terrier, spent 2 nights in the super comfortable, gorgeous hotel The Alise. Kitty corner from one of the largest department stores, Macy's, and just 3 blocks from fantastic Millennium Park. It's by far one of the best hotels we've stayed in. Absolute quiet, very clean, phenom bed, comforters and pillows. The staff is helpful, unassuming and there when you need them. We love that Daniel Burnham still reigns king of the architects. Restoration is remarkable; a true Chicago gem, making it the best stay in the city.

Al Lefant
2 years ago – Google

7

We arrived, we stayed two nights, we left. They allowed us to store our bags until our flight leaves the day we checked out. The rooms looked clean and the beds were comfortable. It's right in the center of Chicago and we could walk everywhere we wanted to within minutes. The hotel is inside of a historic building and we had a clear view of Macy's and Trump tower out our window. There was some strange $10 fee for water and coffee (I think?) but no way to opt out of so I don't know why they even mentioned it. There was also a plush dog and gift basket in the room but each was $25 or so.

Cherryl Panorel
2 years ago – Google

7

Staff were great and super helpful. Location was amazing! Rooms were clean and the bedding was wonderful! Loved the complimentary coffee, slippers and water! Only wished they had better showers (i.e. better shower heads and a lot hotter showers - love hot showers) but other than that great place!

Justin Greenawalt
2 years ago – Google

10

The experience was truly one of the best hotel stays I've ever had anywhere. I stayed at the Alise in 2011 when it was The Burnham. It was fabulous then, but it managed to get even better. Traveling isn't always easy. We arrived early and exhausted from an early morning flight. The staff had our room ready in advance. It was incredible. The beds. Oh my goodness, the beds. I cannot tell you how comfortable, and clean, and inviting the room was. The hotel restaurant, Atwood, is also quite good. Oh, and have I mentioned that the building is architecturally stunning? The restoration was top-notch. Our stay at the Alise completed our perfect weekend away in Chicago. Truly, look no further for hotel that will positively exceed your expectations.

Jo H
2 years ago – Google

9

This is a super cute boutique hotel in a great location. Walking distance to the Chicago Cultural Center, many theatres, and the Bean, and close to lots of shopping and amenities and public trabsportation. The hotel staff is friendly and the architrcture is very beautiful. The rooms and beds are also very comfortable. I'd highly recommend staying here when visiting the downtown area.

Grace Chen
2 years ago – Google

9

Really great place to stay in! Staff are super helpful and friendly. Its very central and near walking distance of a lot of shops and food places. Hotel offered infused water, muffins and coffee all day which made the stay more homely.

Peter Jaslow
2 years ago – Google

9

Great stay in clean and fashionable hotel. Very friendly and helpful staff. In particular, perfect location. Only improvement would be a more interesting restaurant/bar option.

Kennya Boulter
2 years ago – Google

9

If you're looking for a super cute hotel with a friendly staff and an amazing location, this is it! I love Stay Pineapple locations. They make their customers feel valued. Also, it helps that the hotels are super comfy and very cute inside.

Brendan Walters
2 years ago – Google

8

We had a fantastic stay at The Alise. Came on a weeknight and paid less than $200 for the room and overnight valet parking, which isn't terrible considering the location. It was within walking distance to all the spots we needed. The staff was incredible and the room (although small) was comfortable. The individual duvets on the bed were a nice touch, it may be the best I've ever slept (and yes, we are now going to adapt the 2-duvets 1-bed style). My only complaint was the bathroom facilities could use some maintenance/updating. Other than that, we enjoyed our stay at The Alise immensely and will be staying there again.

Jeff Maus
2 years ago – Google

10

Staying at the Alise was a great experience! Love the view of State Street and lake Michigan from our room. Beds are super comfy. The bathroom and everything else is clean. We bought a package that included parking and it's been extremely convenient

Andrew Schaap
3 years ago – Google

10

Cool hotel. Comfy beds. Little outdated but in a good way. Friendly. Good location. Great shopping food nearby. It's in Chicago!

Josh Buehler
3 years ago – Google

9

The hotel was very nice! Fantastic views of the city, very clean rooms and a friendly staff. We did have issues with a package we ordered (my girlfriend paid to have beer on ice upon our arrival, and it was not there and we had to remind them several times to bring it up). However, they provided the package free of charge for the trouble. Very good service! I would recommend this hotel for anyway who wants to stay in the heart of Chicago.

Michelle Gilbert
3 years ago – Google

9

I loved this hotel! The location is fabulous for walking downtown and to the lake shore. The hotel has a lot of rustic charm but is updated and clean. The beds are incredibly comfortable and the rooms are very quiet. The staff is friendly and remembered my name each time I interacted with them. The atmosphere was so comfortable and fun. I look forward to staying here again!

Sharp Life
3 years ago – Google

7

Did they have a name change. I stayed when it was Kimpton. Great place to sleep. Comfy beds. On business trip. Rested well. Nice fruit infused water at entry. Free bike to use in town. Free wine hour. That was great. Not sure if they do it but it was needed. Nice character and in town close to everything. Paid Shuttle to airport decent.

Cynthia Heider
3 years ago – Google

9

Our stay was wonderful. The room was clean, quite comfortable, and had a great view, and we appreciated the European-style duvet setup on the queen bed (one per person). Complimentary cupcake hour was delicious. The service was friendly, welcoming, and efficient. But most of all, as a historian, I loved the fantastic adaptive reuse of the 1895 Reliance building. Kudos for bringing this gorgeous old Chicago landmark back to life!

Laura Speer
3 years ago – Google

8

Great historic architecture and architectural accents, friendly and accommodating service, convenient location to downtown attractions. We really enjoyed our overnight. The rooms and common areas have held onto some interesting design elements of the building's past. Room was very clean. The bikes were a fun extra, I just wished that had an assortment of frame sizes. We will definitely be back.

Tim Speer
3 years ago – Google

9

Excellent, helpful staff. Spotless rooms. Best bed I've slept in. Awesome decor and the complimentary bikes were a bonus! We will definitely stay again when visiting Chicago.

Dan & Diana Erickson
3 years ago – Google

8

Dinner at the Atwood. Service was good. My wife had the Amish chicken. It was dry and covered in dill. I had the halibut, which also had way too much dill. I'm not opposed to ever eating there again, but it won't make any lists of places I would recommend

Ralph Gray
3 years ago – Google

5

I loved everything about this hotel. The scale of the lobby, common spaces and the size of my room was just perfect! I loved the super helpful staff, the restaurant service was amazing, room service was on point. The room was the perfect size, LOVED the BEDDING! So quiet and intimate - please don't change anything. Love kids but this is really an adult hotel - a nice little getaway in the city. Show less

Conrad Friess
3 years ago – Google

9

Took the recommendation from a friend. Awesome vintage building done right! Everything was perfect from the room, to the room service(Zach). Will definitely return.

Bryan Hargreaves
3 years ago – Google

10

The hotel looks amazing inside. The beds are comfy and the rooms are nice. There is a great restaurant on the main level and is situated near a lot of other places to visit. Very close walk to millennium park and many other sites.

Macy Sego
3 years ago – Google

7

Restaurant was nice. Reserved table for brunch for my family & best friend for my college graduation, we were about 25 mins early but seated immediately. Server was friendly. However, there were little things that stood out in a less good way. Friend ordered blueberry waffles & they brought her raspberry ones - waiter said he forgot to tell us they ran out of blueberry. about 1/3 of our table got less-than-warm food. drinks were average.

Steve Schmidt
3 years ago – Google

9

Beautiful hotel. Excellent customer service. Free bikes and helmets. Location, location, location! Oh yeah, a great price too.

Katherine Toomajian
3 years ago – Google

10

This is, hands down, the best hotel I have ever stayed in. It was thoughtfully appointed, with two (2!!) Down comforter per bed, extremely comfortable robes, an amazing shower, and a beautiful view. The decor is lovely, and their afternoon cupcakes are delicious. The staff was courteous. It is within two blocks of the Hamilton theater, and within easy walking distance of several fantastic (and affordable) restaurants. Highly recommend ded.

Lauren Stump
3 years ago – Google

10

Staff was friendly and thoughtful. Room was small (it's downtown Chicago: smaller room to be expected) but so comfortable and very clean. Atwood restaurant downstairs was great. Beautiful old building. Close to L, Walgreens, shopping, great movie theatre. My room overlooked State and the Chicago theatre. Can't think of anything negative to say. Will Stay Pineapple again.

Carissa Nemmers
3 years ago – Google

10

The location was perfect for a night out in the city and within walking distance of the race I was participating in. The rooms were small, but felt spacious. The overall feel of the hotel was very welcoming. I would definitely stay again!

Jazmine Kay
3 years ago – Google

4

The photos are taken at misleading angles, and it is not what one would think walking in. It was very stifled and rigid. The rooms are SO small. Our bedroom at home was bigger than the room that we paid almost $200 to stay in. Our reservation stated 2 adults and there was one chair, so my husband and I couldn't sit comfortably next to one another. They advertise how it is so close to the United Center to draw visitors in, and when we booked our stay for a Friday night Hawk's game and returned at 11:30, the bar was closed. The accomodations are few and far between. The rooms are clean but so small you bash your knees walking to the bed because it is so close to the wall. When we booked our stay parking was advertised at $38 a night, and we were told at the door we had to use valet which was $62 per night. The staff was pleasant and the room was clean, but there was nothing that would make us come back. We were incredibly disappointed.

Adriana Rivera
3 years ago – Google

10

It was an amazing experience here. The single room was small yet classy and cozy. The service and people were extrememly nice as soon as we checked in all the way till we checked out. The location is walking distances to shopping store and restaurants. Honestly would go back again some day!

Lisa Richardson
3 years ago – Google

9

This was our first time visiting Chicago so I requested a room with a view. They went above and beyond that by upgrading us to a deluxe suite that had a great view along with complimentary wine and gourmet popcorn. The hotel is in a great location and everyone there was very kind. Highly recommend The Alise Chicago!

Jacquelyne North
3 years ago – Google

9

The service was friendly, helpful and prompt. The room was nice and so was view. The bed was very comfortable. The location was ideal for our itinerary and we were able to walk everywhere.

Joshua North
3 years ago – Google

10

So far, the stay has been fantastic. Beds are very soft and the rooms are cute. The only parking option is valet. While the view is very nice from our room, the windows are very drafty.

Blake Atchison
3 years ago – Google

9

Great corner room with a slight view of millennium park. Very helpful staff, very good price considering the location. Comfy beds.

Emily K.W.
3 years ago – Google

9

Came here for just one night for an event. I loved the classy nature of the bar/lobby area, and the bed in our room was so comfortable! I slept like the dead :) We had a wonderful little view of some of the skyscrapers and very much enjoyed our short stay.

Tim Ropp
3 years ago – Google

10

complimentary cupcakes and coffee/tea in the lobby. I LOVE the decor and theme (kinda like Victorian mixed with modern or something). front desk people were very nice and one of them found a laptop charger for me (lifesaver)

Sean Hernandez
3 years ago – Google

7

This is a nice, dog-friendly hotel. The room was clean and well-appointed. Great place to travel with family. They offer free breakfast and dinner, but it's a bit of a chaotic free-for-all. An area that could comfortably accommodate a 8-10 people trying to get food at once was jammed with 30 or 40 people, all reaching, grabbing, pushing and yelling....

Andy Lomo
3 years ago – Google

10

I didn't stay here, but visited a friend who did. The room was small, but classy. The hotel itself was nicely decorated and felt like a law firm.

Dan Yuen
3 years ago – Google

7

We had a great view up on the twelfth floor looking up State Street with the Chicago Theatre marquee out one window and a view of Millennium Park and Lake Michigan out of the other window. Service was excellent. Only one issue was the street noise up to about 10 pm. There were street drummers on the corner below that were loud. Easy walking to all of the State Street shopping. If you don't want to go to the hotel restaurant and bar there are plenty of great local restaurants and bars too.

Daniel Martin
3 years ago – Google

10

While this is not the nicest Kimpton I have started in, it is still far above most hotels. The historic architecture is very nice. Rooms are a bit small, but well appointed. They are amazingly pet friendly and took great care of our dog.

BRATTIN TASSO
3 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... The hotel itself is beautiful. The lobby and diner are beautiful and the staff is very friendly. The breakfast downstairs is not worth missing. Further more the hotel offers a complimentary bicycle for the guests at the hotel to use downtown which I thought was a great addition. The location itself is certainly the strongest thing this hotel has going for it other than its food and aesthetic charm. The only reason I wouldn't rate it five stars would be do to the bathrooms. They are certainly nice and very comfortable however compared to the rest of the hotel they seem outdated. Now let me clarify, they are spotless and we'll stocked with sweet smelling toiletries, the shower itself just looked like something you'd find in a home, not a four star hotel. Overall, if you're looking to throw yourself into downtown and enjoy yourself while you aren't, this is definitely the hotel for you.

Alec Phipps
3 years ago – Google

8

The hotel itself is beautiful. The lobby and diner are beautiful and the staff is very friendly. The breakfast downstairs is not worth missing. Further more the hotel offers a complimentary bicycle for the guests at the hotel to use downtown which I thought was a great addition. The location itself is certainly the strongest thing this hotel has going for it other than its food and aesthetic charm. The only reason I wouldn't rate it five stars would be do to the bathrooms. They are certainly nice and very comfortable however compared to the rest of the hotel they seem outdated. Now let me clarify, they are spotless and we'll stocked with sweet smelling toiletries, the shower itself just looked like something you'd find in a home, not a four star hotel. Overall, if you're looking to throw yourself into downtown and enjoy yourself while you aren't, this is definitely the hotel for you.

Brandon Harris
3 years ago – Google

10

I absolutely loved this hotel. The staff at the front desk were incredibly helpful. My girlfriend and I were attempting to plan a date night to celebrate my birthday. The staff offered to call in and arrange reservations for us, they had tons of great information about the area, and when we came back to our room from a day in Chicago the front desk had sent up wine and popcorn as a little birthday gift with a hand written letter. If all Kimpton hotels are like this I'll be staying at them everywhere I go.

Jon Lynch
3 years ago – Google

7

This hotel is in a great location. Its a beautiful hotel in a historic area. The room was very clean and the service was friendly. The only reason I didn't rate it 5 stars was because of the size of the room. It's a little cramped, but that's to be expected in downtown Chicago. Nice place, highly recommended! The images are the view from the room.

Stephanie K
3 years ago – Google

7

Very excellent location, two blocks from Millennium Park. Service is prompt, friendly and professional. Many minor mistakes with reservation, but most were corrected promptly. Rooms were well-equipped, contemporary design with quality amenities and products. Lower floors will be very close to street traffic and noisier. Bar is expensive, but drinks were high quality.

Mikey Slvester
4 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... The staff at the hotel were very helpful and friendly. The location was extremely convenient, and I loved the free wine at happy hour. I do wish the Wi-Fi had been free but overall it was a good stay.

Amy Bither
4 years ago – Google

8

The staff at the hotel were very helpful and friendly. The location was extremely convenient, and I loved the free wine at happy hour. I do wish the Wi-Fi had been free but overall it was a good stay.

Jonathan Vest
4 years ago – Google

4

Mediocre experience at what had a lot of potential. Guest services didn't seem to mind ignoring guests. (I tried calling one evening and got no answer. Had to walk downstairs to find custodial staff to retrieve guest services.) Additonally, corporate customer service doesn't respond to messages. On a positive note, it is in a central location, with easy access to public transportation, and the small rooms are quite nice. If you don't care about customer experience, I'd recommend the Burnham. I won't be returning and will approach, with caution, Kimpton Hotels in the future.

Tonya Ellis
4 years ago – Google

9

We've come to the Burham for the past 7 years. They are pet friendly and make you, and your pet feel welcome. We've never eaten at the restaurant but that is only because we have other places to go. However, restaurant is typically crowded so appears as though food is good.

Bethany Dubach
4 years ago – Google

9

Great location. Small rooms, but very nice. Historic area.

Joshua Dubach
4 years ago – Google

7

Nice location. quaint rooms. Mini bar.

Rebecca Pelley
4 years ago – Google

6

Love the staff, the service and location. Really HATE the re -muddling which has dramatically changed the warmth and charm. Thought I could overlook it and keep coming back since its been my favorite hotel. But it simply makes me too sad. The Old Burnham's rich spaces were inviting-not cold white and gray sterile. Such a terrible decision. Won't he back, looking for a new favorite, but again, it makes me sad. If you've never been to the Burnham and have no sense of context or the building's history you'll find a terrific staff and great service.

Nadiyah Allen
5 years ago – Google

10

Omg i love these hotels and food snd everything so im going to rewd every comment on here and it better be good if its not then whats the point of writing a comment i mean if you nothing to say nice dont say anything at all i mean they put there butts in too it to make it good so....