 920 reviews

Cheval Three Quays

40 Lower Thames Street, EC3R 6AG London, United Kingdom Access

Cheval Three Quays

This exclusive development provides a unique selection of 159 apartments available on a short and extended stay basis studios one two and three bedroom apartments and penthouses with many having unrivalled views across the Thames towards Tower Bridge and City Hall.

Cheval collection remains open flexible and safe. Stay with confidence To prevent the spread of the Covid-19 virus Cheval Collection has worked tirelessly to ensure maximum security with detailed procedures and standards at its Residences to limit the chance of exposure both for our team members as well as our valued guests and clients.
Although this has required us all to adapt our behaviour we know how much our visitors value the services we provide and we are committed to maintaining our already high standards without compromising on hygiene or safety. We can arrange for a sanitised private vehicle to collect guests from their arrival airport or railway station

Booking And Staying At A Cheval Residence Pre-Arrival Hands-free access to each building where automatic doors are in place or a supply of hospital grade hand sanitiser gel at the entry point. Clear signage in the lobby area with markings to indicate government advised social distancing measures temperature checks for arriving guests. Perspex screens have been installed on reception to prevent transmission. Cheval team members will be wearing appropriate PPE at check-in and during other interactions in apartments.
Where keyless entry is not available ultraviolet light technology will be used to sanitise keys before they are presented to guests. Guests are encouraged to download the Cheval app which allows for remote check-in on arrival. During cleaning you can expect the room attendant to be wearing a face mask gloves and protective equipment on arrival and methodically clean the apartment following our standard operating procedures and happy to supply cleaning products for guest on request.

On Entering The Apartment
Prior to arrival

Situated next to The Tower of London Cheval Three Quays is a major residential riverside development within Central London perfect for the City of London and its financial districts.

Rooms

Accessibility

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Train access
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Early check-in
  • Front desk
  • Late check-out available
  • Work away
    Desk with electrical outlet
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    24-hour security
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Safe deposit box
  • Security
  • Wakeup service
  • Travelling with others
    Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Wheelchair friendly
  • Events
    Meeting rooms

Recreation

  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting

Food and Drink

  • Meal plan
    Continental breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    Room service
  • Kitchen facilities
    Kitchenette

Breakfast

  • Continental breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
Reservations up to seven nights must be cancelled 48 hours prior to arrival to avoid any penalty charges. Exceptions may apply - please see rate rules. Additional Cancellation Policy - Reservations of seven nights and above must be cancelled 21 days prior to arrival to avoid any penalty charges.

Travel with others

Children policy
Children stay free when accompanied by an adult.

Pets are allowed upon request
Non refundable deposit of GBP 40 per night up to 7 nights or GBP 100 for 7 nights plus.

120.00 charged to cover additional cleaning. Excess cleaning and or damages will be charged in addition.

Payment type

   

Language spoken

  • English

Most helpful reviews - Google and TiCATi reviews 9 20 reviews

Mairead Latimer
6 years ago – Google

9

Wow - wow - wow!!! The staff are SO nice! We got a happy honeymoon card upon arrival - hand written no less! This is such a central spot we barely even used the underground. So picturesque- the bridge / tower rooms are a MUST! Will stay again!!

Vinny Romano
6 years ago – Google

10

Luxurious apartments next to the Tower of London, great concierge and management team! From the way we were welcomed, to the way the apartment was decorated to celebrate our wedding anniversary, they have gone that extra mile to make us feel special.
A great experience!

Karen Sheng
6 years ago – Google

10

Stayed in the residence side of the building - separate entrance with hotel residence is a plus. Sizeable open concept studio with amazing view from balcony. Stuff are super friendly and nice. Highly recommended.

Arnold Madisson
6 years ago – Google

9

Great location and amazing service. If you are able to score or spring for one of the river view rooms, you will not be disappointed.

Craig Renton
6 years ago – Google

10

Wonderful property in a great location. Fully equipped apartment (no restaurant) with high-end features. Balconies looking over the Thames river right near the Tower bridge.

Alan Tai
6 years ago – Google

9

Great service, great rooms and lovely place to stay. Fantastic location and not to far from the tube station

Carly Griffiths
6 years ago – Google

9

We visited to calibrate our engagement, unfortunately I had bad news that day so we tried to make the best of it, absolutely beautiful place with amazing views, apartments have everything you need, obviously expensive, the staff were all very friendly and the apartment was pure luxury

jenzabb
6 years ago – Google

10

Lovely apartment with almost everything you need. Oven gloves, toothbrushes and toothpaste would have been nice. Otherwise, really impressed with how well stocked the apartment was. The welcome basket and pint of milk were appreciated.

Mohammed Alam
6 years ago – Google

8

It’s absolutely centrally located. Tower bridge is 2 - 3 mins walk away and you can see it from your balcony. I stayed in a suite with 2 bedrooms. It had a good kitchen, adequate bathroom size. I think the living are could have been bigger and the couch could be a little more comfortable. Overall a good place to stay if you work close by.

Christine Zhu
6 years ago – Google

5

I booked a Luxury One Bedroom Apartment - Tower View for 3 nights from the hotel Website to ensure the room would have unobstructed tower view. Attached are pictures from my hotel room. My room was on the 3rd floor. Hotel manager told me it didn't matter whether 1st, 2nd, 3rd, or 8th floor. All these units are called tower view. Guess I was lucky that I could see more than just the tip of the tower? There isn't much you can do when they consider obstructed view the same category as unobstructed view. Note the complimentary breakfast is actually one-time groceries and no-refill. I noticed people who got free upgrade to these obstructed view rooms were happy - these should be given out for upgrades and not for people who actually booked this category for the view.

Matthew De-Gale
6 years ago – Google

9

Fantastic hotel! The staff were very polite and friendly, they were waiting for us when we arrived very late at night to take our bags!! The 2 bedroom apartment we had on the 2nd floor was large and spotless! The apartment had a large en-suite bathroom, large lounge area and good sized kitchen space with integrated dishwasher and to top it all off, beautiful views of Tower Bridge and The Shard. I'd thoroughly recommend!

Maria Pickering
6 years ago – Google

9

This place is amazing. We are staying in well appointed apartments next to a castle! Well run, immaculate, beautiful views of the bridge, friendly staff. Highly recommended.

david gardner
6 years ago – Google

10

Lovely place to stay, great location and helpful staff. 5 star rating would be 10 if I could choose it. Apartments very well presented, clean and modern.

maribel justiniane
6 years ago – Google

10

For me cheval had a beautiful sight to relax. And near to the restaurant to buy food, quiet place, easy access to the train. And inside the apartment is awesome.i have been in other hotel too but this one have a standard quality.

Eric Kjear
6 years ago – Google

9

Great hotel. The staff is friendly and helpful. The rooms were very clean, comfortable and spacious. Huge, comfortable King sized bed in the bedroom. Kitchen had everything I needed. I would definitely stay here again.

Adam Timberley
6 years ago – Google

10

Great place to stay. Clean and tidy. Expensive but worth it. I am in a nice big bed relaxing after a busy day exploring London on my 40th birthday. There are two TVs and a great shower and it's very quiet. Couldn't ask for more.

周瑋欣
6 years ago – Google

10

The hotel is awesome, really nice staff and definitely will stay in this hotel next time. My reservation got cancelled without notice coz my credit card was denied. (I was going to pay for it with another card.) When I arrived at the hotel, I was nervous to hear about it and don't know what to do. The staff, especially the manager, are really helpful and incredibly nice. They managed to arrange the exact room I booked for us and totally made my day. The room is awesome with great view, clean, modern, and full equipped. My family enjoyed every minutes there.

brrw.automotive
6 years ago – Google

10

AMAZING HOTEL

We come to London a lot as a family. We always choose to stay here! The staff are friendly and helpful, not once have they been rude! The rooms are spectacular, not to mention the views of the Tower and the Thames and the Shard and the Tower Bridge!

WOULD HIGHLY RECOMMEND

Armelle Klethi
6 years ago – Google

10

Very nice appartement with 3 real bedrooms 3 bathrooms and 2 kitchens well equiped: we had a wonderful stay with magnificient view on tower Bridge

Moses Wong
6 years ago – Google

10

exceptionally good customer service. We ordered a room with river view and it was great as well

Bilal Husain
7 years ago – Google

10

Extremely nice, clean and well maintenaned apartments. The Location is really nice and lots of restaurants and attractions around this place.

Highly recommended! 👍

Eyal Safran
7 years ago – Google

9

Stayed there for 30 days, rooms are amazing, fully equipped with everything you need in an apartment. Staff are very professional.
Easy access to Soho via the central line or other parts of London via the Northern, DLR or Jubilee lines from near by stations.

michelle udrih
7 years ago – Google

10

I lived here for 8 months when I first moved to London and I cannot rave about this place more. Everything was lovely. The staff is incredible and very welcoming. House keeping went above and beyond. By the end of my stay I was sad to leave. It really felt like home here. I must mention the reservation staff and Ahmed they were an absolute delight and a pleasure to deal with. Thank you again and I'll be sure to pop in when ever I'm in the area.

Bilal Husain
7 years ago – Google

9

Extremely nice, clean and we'll maintenaned apartments. The Location is really nice and lots of restaurants and attractions around this place.

Highly recommended! 👍

Moh.ule Ndlovu
7 years ago – Google

8

Value for money. A walk away from major tourist attractions

Raymond Zheng
7 years ago – Google

10

The room had an amazing view of the London Bridge. The living room area was spacious and the bedrooms were comfortable. This is definitely a great place if you're traveling in a group or with family.

Chris Lee
7 years ago – Google

6

We have stayed here 7 times. It has always been faultlessly amazing. The best place to stay in London.
But now Coppa have their outdoor igloos out the front, it sounds very rough and rowdy.
It would put me off staying here ever again.

Giles Littlefield
7 years ago – Google

9

Great apartments. Amazing view, well worth renting if you can afford it.

Louise McCormack
7 years ago – Google

9

These are really stunning luxury serviced apartments in London. Ideal location beside the London Tower. Would recommend for short or long term stays!

Mauro Tocco
7 years ago – Google

10

The apartments are finished with high standards, rooms are spacious and the service is always 5*. Views over the Tower Bridge and the River are the best thing that you can expect from this place

Mike De Bruin
7 years ago – Google

9

This place is worth every penny you will pay to stay here. Luxurious and classy. Attentive and helpful staff, and the location is second to none. A Thames boat terminal at your doorstep. The Tower of London right next door and plenty of other historical options nearby. A train and a tube will get you from Heathrow to Tower Hill in no time with a 200m walk to the apartments. The only bad thing about my whole stay, was that I didn't want to leave. An absolute pleasure and a privilege to stay at Cheval Three Quays London.

Troll Master
8 years ago – Google

9

Very clean, big, comfy and tidy. It feels like home and there is no other place that I know that gives me that luxurious feeling.

Jean Marc Crepin
8 years ago – Google

10

We have stayed there on business and with the family many times. The apartments are spotless and the view on the Thames and Tower Bridge is fabulous (not all the rooms have river view). Close to the city, but roadworks are making access by car from the west end a nightmare. Good service, responsive and friendly, well equipped kitchen. Can be noisy on the lower floors as many noisy tourists around so favour the higher floors.

jon goss
8 years ago – Google

9

Very Stylish way to stay right next to one of Londons Iconic locations. Beautiful Appartments with consierge service, views overe the Thames, The Tower of london and Tower Bridge a short walk to St Katherines Dock. A special place to stay.

Abid Khan
8 years ago – Google

10

Home away from home. Cheval is the perfect residence for London. Amazing rooms, views and great staff.

Igor Aprelev
8 years ago – Google

9

Upon entering the hotel lobby, I was pleasantly greeted by the staff, who took my luggage and put it on a cart which they later took up to our room. The staff was very friendly and upon checking in, they immediately took us up to our room on the eighth floor. I want to point out that the facility was recently built (2 years ago) so everything was spotless, and, just very pleasing to look at.

We were completely awed when we entered our hotel room, wait, I think a better name is apartment. I expected a regular studio hotel room but what we got was an astonishing fully functional apartment. There was everything, dishwasher, oven, microwave, refrigerator, washing machine. Everything that your regular house has, the apartment has it. The living room was very spacious with a coffee table, couch and a TV. The kitchen was just as nice, it had everything you would need, from a microwave to a espresso machine to a spatula.

There were two bedrooms, each with their own bathroom. The master bedroom was equipped with a TV, alarm clock, large closets and a comfortable bed. The two bathrooms were very similar to each other, the only difference was that one had a bath and the other didn't. The bathrooms were very spacious. There was something about the shower knobs I really liked.... they were probably just very new. Yes, that's what it was. The smaller bedroom
had two small twin size beds. The closets were smaller than in the master bedroom, there was no alarm clock, but there was a TV. I should point out that the bed sheets were very comfortable, and I loved the pillows.

Okay, the hotel is great, but how easy is it to get around London and go sightseeing from the hotel? It's easy, just step outside. The Tower of London is right across the street and it has many interesting exhibits. I would talk more about it, but that's for you to discover. The Tower Bridge is also a short walk away, on which you can ascend to the very top. Across the Thames is the HMS Belfast, a light cruiser that dates back to the Second World War. It is an amazing way to learn about the life of a mariner through all the great exhibits on the ship. I should point out that the Belfast isn't for everyone, my mother for example hated the stench inside the ship.

The Tower of London and the Tower Bridge won't be enough though. The London Underground is a short walk away. You can take it to many great places like the Westminster Abbey.

Overall, the experience was great and our stay at Cheval Three Quays was astounding.

P.S. Quays is pronounced like "keys", not "kways".

Sara abdelhameed
9 years ago – Google

9

Good Day

I wanted to thank Jason very much for his great assistance and clarifying all our inquires over the phone.we defiantly are looking forward to our stay at the Hotel after this great support.

regards
sara

Alberto Ornaghi
9 years ago – Google

10

Amaizing i have been at this place about 10 times and i love it

Ming Chubby
9 years ago – Google

7

Very nice room like home with reasonable price. Just a bit far from center of London, not much restaurant and supermarket around.

Tracey Wilkes
9 years ago – Google

9

Fabulous stay

Julian Curtis
9 years ago – Google

9

Very close to the city, great location by the river