 5 917 reviews

Embassy Suites by Hilton Louisville Dow

501 South Fourth Street, Louisville, KY 40202, United States Access

Embassy Suites by Hilton Louisville Dow

Enjoy a warm welcome, chic urban design and a convenient downtown location, just moments from exciting shopping, dining and entertainment opportunities when you stay at Embassy Suites Louisville Downtown. Set in an historic building, this contemporary, boutique-like hotel is adjacent to the Fourth St. Live! entertainment district and is just blocks from Louisville, KY, attractions including Whisky Row, Museum Row, the KFC Yum! Center, the Mohammed Ali Museum and the Kentucky Center for Arts. Unwind in the separate sitting area of a chic, spacious suite, and browse channels on the large, flat-screen TV. Stay connected at the desk with complimentary WiFi. Buy snacks and drinks in the onsite Suite Shop, bound for your in-room refrigerator or microwave. Enjoy a restful nights sleep in the luxurious bed, before waking to a complimentary full hot breakfast buffet. After a busy day, savor complimentary snacks and drinks* at our Evening Reception. Dine in style in the bustling onsite restaurant and relax after your meal with a coffee or a cocktail in the comfortable lobby lounge. Refresh in the sparkling indoor swimming pool, relax with a magazine in a poolside lounger or maintain your exercise regime in the 24-hour fitness center. Boasting a 24-hour Embassy BusinessLink™ Business Center, contemporary A/V technology, and 15,000 sq.ft. flexible event space, including a garden area; this chic hotel in Downtown Louisville, KY, is the ideal venue for conferences, meetings and weddings. *Service of alcohol subject to state and local laws. Must be of legal drinking age.

Located next to Fourth St. Live! entertainment district with many restaurants and bars, three blocks from Whisky Row where you can take a bourbon tour of several bourbon distillers or go on bourbon tour. Situated blocks from the KFC Yum! Center, Museum Row, Kentucky Center for Arts and Mohammed Ali Museum you will fin many things to do right at your finger tips.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Valet parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Family plan
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Speaker phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Mini-refrigerator
  • Minibar
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Fitness center

Food and Drink

  • Meal plan
    FREE full american breakfast
  • Full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE full american breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 17 reviews

James Dillon
2 years ago – Google

9

Had a lovely stay here in one of the premium suites. I was very impressed with the size of the suite, which had twelve foot ceilings, a wet bar area, with microwave and refrigerator. The large flat screen TV was mounted to the wall with a cantilever arm, which allows you to swing it around to the sitting area or bed. I also appreciated the professional iron, complimentary snacks and beverages and premium high speed Internet. I look forward to staying here again and highly recommend them.

Bryan Davie
2 years ago – Google

7

So here is an easy quick review. The hotel is beautiful. The location is great for downtown nightlife. Very close to 4th Street and kind of in walking distance to museums and stuff on market St/main St. I gave this four stars because the rooms we had to be in for the event had some pretty interesting conditions. The first room had no ac and the second room had the AC on 60°. It was hard to function and pay attention with stuff like that going on in the background. Other than that it was very nice.

Jacci O.
2 years ago – Google

9

Loved this hotel! The location is perfect for walking to fourth street live. The staff is very professional, courteous and knowledgeable. Everyone we interacted with was great! The free happy hour from 5:30-7:30 with drinks and snacks provided was awesome! The bartenders were very quick and helpful! The rooms were clean and the bed was comfortable. The large windows provided wonderful views and the shower worked well. We will definitely be back and would recommend it to anyone looking for a great place to stay!

Lola A
2 years ago – Google

7

The room was very nice. We were right around the corner from the breakfast area & when we arrived, it was the evening bar. I was surprised to find the room was completely quite. We tried to use the pool in the morning, around 9, which was suppose to open at 7 & were told they were balancing the levels; however, we were told that doesn't usually take very long; I was a bit disappointed that wasn't done earlier in the morning, instead of waiting for someone to ask to use the pool. Breakfast was good, better than some hotel breakfasts.

Mimi
2 years ago – Google

9

So my Husband and I spent our wedding anniversary here and it was the best decision he could have made. I knew nothing about this hotel so my Husband did a lot of research and found this hotel to be modern and really great accommodations. Also, the breakfast here is amazing and free of course. If you book this place you won't be disappointed.

Betsy Pearson
2 years ago – Google

8

The rooms were very nice clean and neat. The style was very contemporary in nature with very calming color schemes. The staff was very amenable and willing to serve at any time. The breakfast area although crowded due to pre Derby week activities, was very well-stocked and the staff kept the area very neat and clean. The Omelette buffet was extremely good and the shafts very pleasant! Overall, I would definitely stay at this facility again.

Debbie Graham
2 years ago – Google

9

Very lovely place to stay a few days. The breakfast is wonderful. Omelets to order. Pancakes, sausage so much more. The pool is nice temperature. Workout clean and neat too.

Dakota Garris
2 years ago – Google

8

Good hotel in a good location if you're looking to be near plenty of restaurants and things to do in Louisville. Fourth Street Live is less than a block away. Rooms are well furnished and clean. Drinks and snacks during the nightly Evening Reception are always great. Service is as you'd expect from a hotel like this. Overall a great place to stay if you're coming to downtown Louisville.

Summer Jeter
2 years ago – Google

10

Beautifully designed lobby and the suite I have has marble floors with a really nice living room. Love the high ceilings in the rooms and the glass shower. Great hotel. There is CVS attached to it for all your quick needs including an extensive liquor, wine, and bourbon section. Across the street are many restaurants in walking distance.

Peter Scott
2 years ago – Google

8

Hotel is clean and nicely presented. Amenities feel a bit forced but overall very nice hotel. Located in the heart of downtown but during the week there is not a sole around. Very quiet. The room was very clean and high quality. I would definitely stay here again. Highly recommended.

Diana Dacy
2 years ago – Google

7

Overall I have had a fantastic experience at this hotel. The parking is Valet only, just be prepared for that. The room is one of the best Embassy Suites I’ve ever stayed at. The size of the room is bigger than the norm, including tall ceilings, which makes for an incredible feel in the room. The entry and lobby area is gorgeous and luxurious, does not feel like a standard hotel. Couches and chairs are everywhere, allowing for plenty of room to sit and work or gather. The breakfast and reception area is on the third floor, though there is also a bar on the first. The elevators require your room key for use, so you know you’ve got a bit more security. The hotel is right off of 4th street live, so there is plenty to do and to see. Lots of restaurants on that block to choose from. The hotel is also just a few blocks from the river (google says half mile), where there are museums, the ferry, the river, and some great touristy shops. I ordered room service for dinner, and they were prompt and it was great. The only down side is that as directed, I left the tray outside of my door and as of 11 am, post housekeeping, it wasn’t picked up. Again, all other aspects, great hotel stay.

Karen Morris
2 years ago – Google

7

They had a very nice space for breakfast that did not feel crowded. We have been in some that have felt more upscale like a club experience; this was more like a restaurant with a casual flair. They made eggs to order as well as omelets. We had a 2 room suite that was very roomy and comfortable. We were on the 6th floor and could still hear street noise (we have earplugs for similar emergencies}. There is a safe in the room for valuables. Highly recommend using it. Forgot to put something back in it and it was gone when we came back.

Frank day
2 years ago – Google

5

Breakfast was really the only good part. I have stayed at a number of Embassy Suites and love them for the room size, breakfast, and ease of parking. Unfortunately parking was a nightmare as they only had valet. It was no easy feat to park the car, so they could take my it. My room was small and the hotel felt rather compressed. I would not stay again at this Embassy

Frank day
2 years ago – Google

5

Breakfast was really the only good part. I have stayed at a number of Embassy Suites and love them for the room size, breakfast, and ease of parking. Unfortunately parking was a nightmare as they only had valet and it was no easy feet to even park the car so they could take my care. My room was saddly small and the hotel felt rather compressed. I would not stay again, at this Embassy

Ron-Holly Anderson
2 years ago – Google

10

What a beautiful hotel. Great location in downtown Louisville, close to great restaurants and places to see. Be sure to stop in at the bar and meet Billy, an awesome, fun bartender. He made this last bits of our evening fun. Great service and excellent drinks combined with humor and conversation.

Kevin Hasenour
2 years ago – Google

9

Location to all of the downtown hot spots was great. Staff super attentive and very polite. Reception time was awesome. Strongly recommend for anyone going to the downtown area.

Kevin Marsh
2 years ago – Google

10

Wonderful happy hour, great decor and very spacious rooms. Was disappointed at first to see we didn't get an exterior view room, but the extra space and nice amenities made up for it. Breakfast is good, but recommend that you get up early to avoid the rush

Ryan Wineinger
2 years ago – Google

9

Very nice hotel with all the amenities. Happy hour and breakfast, and everything is very clean. Short walking distance to all of the downtown Louisville nightlife. This will definitely be our choice for future stays in downtown Louisville.

Rick Young
2 years ago – Google

10

The hotel is clean. The room was great. Our room had everything you could need. Microwave, refrigerator, coffee pot, 2 big flat screens, great shower, comfortable bed. What we really enjoyed was the complimentary breakfast every morning. It was GOOD! We also loved the 2 hour complimentary happy hour...even on the weekend! The bar staff was great. And let's not forget that it IS right ON forth street which is where great restaurants and bars are at. We will definitely stay here again in the future!

Samantha Lund
2 years ago – Google

9

Stayed here in Fall 2017. We only asked for a king bed, and we got a bed that was in a suite by itself, with a separate living space for TV/reading, etc. Don't know if we were just lucky or if this is normal. However, it worked great. Although the rooms were smaller, they were luxurious. BONUS: the "breakfast" includes made-to-order omelettes.

Emily McMahan
2 years ago – Google

10

I was continuously blown away by this hotel. I loved the modern style and large waterfall fountain when you walked in the lobby. The room was large and had a living room separated from the bedroom with a pull out sofa couch. The thing that made the stay extra special was the staff. The bartenders during the complimentary drink/snack hours were friendly and super attentive. I have never had such great service and we weren't even sitting at the bar. The breakfast tasted delicious and had so many options (build your own omlette, fresh fruit, eggs, hash browns, bacon, sausage, pancakes, biscuits and gravy, cereal, yogurt and more). To top it off it is the perfect location if you want to go to 4th street live. One tip is to park in the garage next door (cost $10 a night instead of $27).

Jonathan Folsom
2 years ago – Google

8

While I enjoy free food as much as anyone, the managers special has declined in quality over the years. You used to be able to depend on the food at the cocktail hour to replace dinner, but the cheese and crackers and salsa at this spread doesn't quite cut it. The staff were all very friendly and the room was very nice. Very high ceilings made the room seem huge.

Diedra D
2 years ago – Google

10

Free drinks between certain times. Awesome service and free appetizers and breakfast. Room was great! Spacious and a newer feel. This is the hotel to go to!

Matthew Campuzano
2 years ago – Google

10

This place is amazing. The rooms are large and well appointed in a nice and modern style, the lobby is very chic, the free breakfast is bar none one of the best available. The list goes on and on, and to top it all of the rates are extremely reasonable. Do yourself a favor, pay slightly more than a motel 6 and really enjoy your stay.

russell caseman
2 years ago – Google

5

I do like this hotel more than other ones is this town and it would've gotten 4 or possibly 5 stars if it hadn't been for a couple things. I do like the free drinks and snacks you can get at night, the only problem I had with that, is that the meat tray had string still in the meat. Didn't notice it till after eating some. The waitress apologized and said that the person who cut it up, had forgotten to remove the wrapping. She removed the meat tray from the serving area. There wasn't a clock in my room and the TV is in a bad location, if it would've swiveled or pulled out from the wall it would have been better. The breakfast is great. All the employees seemed friendly and helpful. The bathroom in my suite wasn't the cleanest I had ever seen. The grout lines at the bottom of the shower walls need to be cleaned better. They need to have a hot tub put in by the pool area also. I do like that the elevator takes you right to the pool so you don't have to walk through the hotel. Couldn't get any of the games to work in the game room. They do provide a military discount.

Brittany Logan
2 years ago – Google

9

I've stayed at a lot of hotels and the Embassy Suites in Downtown Louisville is definitely one of the nicest. The photos I've seen online really do not do it justice, the hotel is really quite impressive. The hotel is top notch with an elegant modern design. The rooms are cozy, spacious, and clean. The hotel has a free happy hour with light snacks everyday from 530-730 as well as a hot made to order breakfast. The indoor atrium is super neat and the pool is awesome. You have to stay here if you are visiting Louisville!

Nick Umble
2 years ago – Google

4

I love staying downtown Louisville, this hotel is great. Except when you see the frame sticking out of the bed and your wife catches her ankle on it. Be sure to check your beds to ensure there isn’t metal sticking out that you can rip open your ankle on when getting out of bed. Completely unacceptable by any standard.

kaydee welliford
2 years ago – Google

10

Everything for the most part was great. Carpets could use some cleaning. Awesome location. The breakfast was absolutely amazing! I'd definitely stay again!

Nicholas Viers
2 years ago – Google

8

Overall a pleasant stay. The layout of the floor I was on was a little confusing and it was a long walk to my room but the room was clean and quiet. The upstairs bar didn't have as much stocked as I would like to see. Don't know if that's a usual thing but the alcohol selection was a but slim. Overall I would stay again .

Neal Willis
2 years ago – Google

10

The staff was very courteous and friendly. It was very clean and all the amenities were nearly new or newly renovated. The rooms were spacious and it is highly recommended. The location is great, as you can walk to most everything downtown, and the valet service was excellent.

Robert Simpson
3 years ago – Google

10

Amazing location that makes a lot of the city walkable. The rooms are really nice and the AC is quiet. Pool and fitness room are great too.

Nicholas Stallman
3 years ago – Google

7

It's location is great for exploring the city. The lobby is very well done and with the bar it has a nice atmosphere. The check-in guy wasn't particularly pleasant. The room was nice, and laid out we'll. The bed was far to stiff for my personal taste.

Courtney P
3 years ago – Google

10

Best Embassy I've every stayed with. The service was friendly and very welcoming. The valet service was great I highly recommend. This hotel is walking distance to everything you could want for a good night out, but the rooms are also quite at the same time.

Maddix & Laylor shared subscription
3 years ago – Google

9

My son and I, just LOVE love this place. It is like our second home. Need a break from everyday routine, or not enough " extras " @ home. We can always count on this place to make it feel like home. The only thing I keep my eyes out for, are the people outside in front of the hotel always begging for money or ciggerettes. I feel there should be a security officer during evening. And i feel the hotel needs roped off. Other than that. It's great ♡

Chris Coffee
3 years ago – Google

9

Top notch accommodations... Pros: Rooms are very nice, room service was very reasonable, the cooked breakfast, perfect location (near two excellent steak restaurants across the road). Cons. Valet Parking is $27/night extra

Wanda Bell
3 years ago – Google

9

I throughly enjoyed my stay at the embassy suites. They offer a complimentary FULL breakfast. Being a vegetarian this was key for me. And to top it off every day from 530 to 730 FREE cocktails and snacks. AWESOME! I would definitely recommend staying here. Oh yeah the rooms were very affordable for what they offer.

Darci Roberts
3 years ago – Google

4

The hotel was beautiful but the experience wasn't good. They aren't very helpful when I booked the room. When i got there they gave away one of the rooms we had booked. We had a big group with lots of kids and since the hotel was busy they were out of pillows. We were told they were going to bring us some sheets since they were out of pillows but they never did. I was also not happy that when checking in she asked for my card to pay and didn't tell me what the cost would be I had to ask. The amount I was told was not the amount the ran my card for. She failed to tell me the cost for the valet service and that it was being charged to my card them also. The charge for the valet was fine, but when asking how much I was being charged they should have included that. They did however, fix the issues when checking out by giving us both rooms we had booked for free, but the issue should have never happened in the first place.

Joshua March
3 years ago – Google

5

Distinctly medium, not what I expect from the price. A very large room, but despite that there was no bathtub. No USB ports for charging, which are standard these days. The bed, while clean, had wrinkled sheets / bedding that didn't give an appearance of a crisp clean bed. The only way to turn the shower on was to get blasted by cold water (because of where the shower door was relative to the shower head). And the lobby felt a bit like a building site. Objectively still a nice room, but not relative to what I paid.

Jeff West
3 years ago – Google

9

Location of this hotel was the chief reason for booking however once inside the facility one can tell that extra care is given to create a superior elegant hotel focused on customer satisfaction. The staff were ready to give directions to area attractions and restaurants. This is one of the best hotels we have stayed.

Justin Ware
3 years ago – Google

9

Had a great stay for three nights. Spacious, comfortable 2 queen room. The shower wasn't so great, but that was the only negative in the room. Parking was valet only and can be expensive ($27 plus tips). I parked in the Stewart Garage right behind the hotel, off 3rd St. It was $8/day (much better). Breakfast was very good, with made-to-order omelets, etc. Also enjoyed free drinks and snacks during Happy Hour.

Andrea wilhelm
3 years ago – Google

10

Absolutely LOVED this hotel! I came in town for a concert at the YUM Center and the hotel was within walking distance to the venue as well as being on the same block as 4th Street LIVE. The location was amazing, but that's not even half of it! They have a daily cocktail hour (but it's TWO hours) with small plates and appetizers as well as a breakfast buffet every morning. Both of these were complimentary for guests. I think between the drinks that me and my friends had during the cocktail hour, paid for the hotel room on their own. The only thing I could complain on was how there was an unexpected $50 charge at check in, but I was told this was just a hold in case of room service, damages, etc. and it should be back on my card in a few days. Staff was friendly, the hotel was clean. Would definitely stay here again!

John Hurst
3 years ago – Google

9

Excellent stay. Rooms are nice and clean. Free breakfast is phenomenal and the free drinks in the evening are really good too. Staff were overall friendly and helpful. The hotel is a great location too-right across from 4th Street live. Plenty of food and things to do all in walking distance

Eric Parsons
3 years ago – Google

10

I really like the location with lots of good places to eat really close by. The hotel itself is very nice as well. The whole place look very nice and clean. The bed rooms are decently sized and the beds are very comfortable. All in all I have had a great experience here and would recommend it to somebody else.

Max Grilly
3 years ago – Google

10

Great location in heart of downtown Louisville, in walking distance to lots of attractions and restaurants. Great complimentary breakfast and evening reception. Suites are big and comfortable and modern. Amenities by Giovanni. You can park for free at certain times on the street, and nearby parking lots are cheap, but for the most convenience, and in and out privileges, you'll have to cough up 27 bucks a night (plus tips) for valet parking, they don't have a self park lot.

LarryLee Fiber
3 years ago – Google

10

Conveniently situated within walking distance of food and shopping districts. Nice lobby and rooms. Great breakfast, and secure facility.

Linda Ng
3 years ago – Google

7

Lobby is very classy, much nice than most Embassies I stayed at previously. Suite is very roomy and comfortable. Pool is a little small, no hot tub. Made to order breakfast was a treat.

Harold Johnson
3 years ago – Google

10

Great location especially if your attending functions downtime. Hotel was awesome, clean rooms, nicely decorated, very clean. Valet parking was great, nice feature to be able to text your car number to valet to have them get the vehicle and be ready by the time you get downstairs.

Gabriela Hernandez
3 years ago – Google

9

Everyone was nice and helpful. My room was very nice and clean. I had no complaints. The staff and facility are amazing!

tenessa gentry
3 years ago – Google

6

They have valet but it $17 for day & $27 for overnight which to me is overly expensive. when they know their located in the heart of downtown & parking spots are scares heck nearly impossible to find. So to me that's the hotel being greedy & parking price gouging, cause they know guest will have to use the valet for the reason there's nowhere else to park; unless you want to park & walk 6+ miles to get to & from the hotel. I didn't get to see the rooms you would sleep in/ or guest rooms, but I did see & spent over three hours in the conference room for a seminar; plus of course I walked through where guest check-in/or service desk area. And both were well and I mean extremely well designed. I have & play a Dame on my phone called design home which is a game where you design different areas of house for challenges, using very expensive furniture. So both those areas reminded me of the game and how I designed some of the rooms. About the food we didn't eat very lavish but the dressed turkey sandwich and chips were put together in Tall expensive cardboard lunch boxes.I found it kind of weird that in the lunch boxes they had straws but no drinks. But other than that of the parking issue I found the Embassy Suites a very nice nice hotel.

Jonathan Folsom
3 years ago – Google

10

Really great location right next to the 4th Street downtown area. Free cocktail and snack reception in the evening and a great breakfast spread in the mornings. Bed was super comfortable with plenty of outlets on either side.

Lynn Bartomeo
3 years ago – Google

10

Location is great for downtown Louisville. The room I stayed in had a living room separate from the bedroom. My windows overlooked an indoor patio area, not the outside of the building. Breakfast and happy hour included

PAM FORDE
3 years ago – Google

9

Everyone is so nice and helpful. Excellent breakfast and the free drinks and snacks at night are wonderful not to mention the rooms will make your stay very comfortable

Joe Sharmer
3 years ago – Google

9

Ive got to say, Ive stayed at a lot of Embassy Suites and this is one of the better ones. Good location, friendly staff made our trip amazing. Thanks

Jacquie W
3 years ago – Google

9

Great hotel! Beautiful rooms. Very friendly staff. We loved the breakfast and the manager reception. Great perks.

Carrie Davis
3 years ago – Google

7

Great place to stay. We've stayed twice now and will come back. Clean, well staffed and great location. Can't beat it for the price point.

Jersey Devils
3 years ago – Google

7

Nice hotel. Great breakfast. Nice rooms. Combination of modern and historic. There is a CVS connected to the hotel by the lobby.

kaustubh sharma
3 years ago – Google

9

This Embassy suites was a very good hotel. The staff here is amazing. Always helpful and always smiling. Happy hours are fun and the breakfast omelette cooked to order by the amazing chefs is a treat.... The proximity to 4th Street is the cherry on top... Good way to experience the sights and sounds at 4th street without having to drive...just walk back to your cozy rooms...

Jessica Smith
3 years ago – Google

9

Beautiful hotel. The room was very clean, modern, and very spacious. House keeping came barging into the room at 9a. Check out was 11a. A little disappointing. Overall, great experience.

Stephanie Wagner
3 years ago – Google

7

We stayed at the Embassy Suites by Hilton in Louisville. The staff was very courteous, beds were extremely comfortable. Overall the hotel was very clean and enjoyable. However, was displeased with the lack of snack vending machines (couldn't find one at all); and the thermostat in the room only had a 7 degree range, making the room too hot, in December of all months.

Milton Marshall
3 years ago – Google

8

Nice location near 4th Street live and the university of Louisville medical center. Rooms are large, and the breakfast is good. The evening reception is okay, and the food selection could be improved.

Abbey Free
3 years ago – Google

9

the location is fantastic; right across the street from fourth street live. The room had huge Windows and high ceilings and didn't give the feel of being a hotel room. We decided to give this hotel a try when they had a sale instead of staying in hotels we had been to previously and we are so glad we did. 10/10, we would go there again to stay. Complimentary breakfast and evening drinks and light snacks sent this hotel over the top for us. The bartender was incredible. We will be back for sure.

A. J. J.
3 years ago – Google

10

Amazing hotel, great design and decor. Built just over one year ago, everything is still fresh and brand new. This is a very lovely elegant modern hotel while still feeling peaceful and comfortable. The 4th floor Atriums are a wonderful place to come ane relax out of the rooms. The faux grass floor with real plants and being open above through the upper 3 floors allowing natural light to come through the skylights makes it a really calming place to enjoy. There are plenty of meeting rooms which can combine to meet any size requirement desired. The 3rd floor Orchid dining room is really inviting and open with a beautiful fountain of water columns in the center. Complimentary breakfast as well as complimentary happy hour makes for an unbeatable stay while in town. The lower level houses an indoor pool with a peaceful feel and accent of real plants for a great way to relax. There is an attached fitness center with a nice array of potential excercises and brand new machines. There is even an arcade room as well. Every area of this hotel is very classy and inviting. The guest rooms are very nice with huge ceilings and wonderfully comfy beds. This place will surely not dissapoint. The staff is wonderful and admirably attentive. Top choice hotel in downtown Louisville.

Smurfee Sayer
3 years ago – Google

8

The room was great but there was a contact stuck to the wall in the bathroom. The complimentary breakfast was bad, bagels were stale, bacon was burnt, the soda machine quit working, BUT the staff was so nice!

Jonathan Maloney
4 years ago – Google

8

Great location right in the heart of downtown Louisville. Walking distance to many tourist attractions and restaurants in Louisville. The room was great! Complete with an indoor courtyard to relax in. Complimentary breakfast buffet is complete with an omelette bar. As well as happy hour cocktails 7 days a week.

Berry Greer
4 years ago – Google

7

I really enjoyed this hotel. The staff is very friendly and helpful. The location is also really convenient. Everything is simply down the street from the hotel. Out had a great selection of bats and places to eat. Rooms are really clean and comfortable. The beds sleep like clouds. Only thing is the room service is a little pricey and the spa is a little small. But for the price it is great.

Adrienne Zweimiller
4 years ago – Google

10

Hotel staff was very professional upon arrival and during my stay. My suite exceeded my expectations, was well stocked, clean, well maintained and very comfortable. The location of the hotel by the convention center and 4th Street music/restaurant scene was a plus. Everything I needed was in walking distance.

Patrick Underdown
4 years ago – Google

6

Rooms and building was clean and nice. Water pressure was lacking at best, water heat had to be turned up all the way to be decent. The free food/drinks nightly is nice, and the breakfast is good as well. The hotel seems to block Netflix, so that's unavailable, but the HDMI input is still usable so if you have local content it'll work.

Heather Moore
4 years ago – Google

8

The hotel was gorgeous. Very clean! The front desk and hospitality staff during breakfast and snack were amazingly sweet. My only complaints were during our 5 day stay the shower had very little water pressure, our bed was not very comfy and the valet staff was extremely rude! To end on positive note having CVS there was huge plus and great location.

Amy Schuler
4 years ago – Google

9

Lovely stay in a euro-modern atmosphere. Our room was spacious and quite comfortable with the couch, coffee table, desk and bar area. Loved the pillow top king size bed and that the bathroom was completely separated by a wall so as not to disturb your partner when using the facilities. We had a nice view of the atrium. The made-to-order breakfast was excellent as well as the staff servicing that room. By the 3rd day we were there, the attendant remembered our drink order and brought it over to us as soon as we sat down. Excellent service. The lobby staff was very courteous and helpful and security was great when we realized we couldn't access a side door after hours even with our room keys, but they quickly let us in. The evening happy hour was also very good and a great time to meet up with the others in our group. The location next to the 4th Street entertainment area offered lots of choices of restaurants and bars. Convenient CVS right by the hotel lobby. Only drawback is when you go outside, there are lots of "locals" in need, so be aware that you will be approached.

Megan Wilt
4 years ago – Google

9

Embassy Suites downtown was great! The rooms are brand new, very spacious and accommodating. The staff was great as well. It was perfect for our weekend of events and in a wonderful spot to enjoy the downtown Louisville atmosphere.

Paulette McDowell
4 years ago – Google

9

We loved our stay at Embassy Suites!! We couldn't have asked for a better experience. The staff was courteous, valet parking was wonderful, we enjoyed clean rooms and surroundings, and the complimentary breakfast and late afternoon snacks were amazing. We had exceptional service both at breakfast and afternoon snack, by Trae and Leandra. They were helpful and friendly at all times. We were made to feel welcome and in no way rushed. We asked to see their supervisor, to commend their excellent service. Josephine came to speak with us and even brought us a map of stores and locations, to make our sightseeing experience, easier. Thank you Embassy for providing a great place to stay!