 5 954 reviews

Embassy Suites by Hilton Buffalo

200 Delaware Avenue, Buffalo, NY 14202, United States Access

Embassy Suites by Hilton Buffalo

Embassy Suites Buffalo covers a city block in the Central Business District surrounded by the city's government, finance and legal centers. Buffalo's Theater District and Chippewa Entertainment District are within blocks and more than 50 restaurants are within a half a mile. A complimentary light rail train is three blocks away, running from KeyBank Center (home of the Buffalo Sabres and to many concerts/events) to the nationally recognized Theater District – home to Sheas Performing Arts Center, Irish Classical Theater, The Alleyway Theater, The Tralf, The Towne Ballroom and much more. The Buffalo Niagara Convention Center is an easy stroll. Anchoring the first seven floors of Avant, Embassy Suites Buffalo is part of an innovative, mixed-use vertical community reclaimed from a decommissioned federal building. Embracing green construction standards, the former structure was stripped to the shell and replaced with a dramatic glass curtain wall design on the outside and the latest in guest comfort and amenities within the brand new all-suite hotel. Each of the two-room suites shares the drama of the glass wall views, as well as designer furniture, finishes and wall coverings. Thirty-two inch LCD televisions are mounted in both the living room and bedroom of each suite. Guests will also enjoy in-room High Speed Internet Access (wired and wireless), wet bar, refrigerator, and microwave and other extras. Ten expanded suites offer in-room whirlpool tubs. Complimentary cooked-to-order breakfast is offered each morning and a complimentary Evening Reception is held daily for two hours. Guests can experience an upscale dining experience in Sear, our elegant steakhouse opened inside the hotel in November of 2016. It offers a high end lounge with large-screen televisions and comfortable fare as well as a sweeping patio featuring a fireplace, outdoor grill and direct connection to the active night scene on Chippewa. Avants stunning architecture has quickly

Situated in Buffalos central business district, the elegant Embassy Suites Buffalo Hotel is the nearest Embassy Suites in the USA to Niagara Falls and offers endless things to do for business and leisure travelers alike. Our indoor heated parking add to the ease and convenience of staying at our elegant, all-suite hotel. Just a few blocks from the Embassy Suites Buffalo Hotel is a complimentary light rail train. Guests can feel free to take the train to the KeyBank Center(home of the Buffalo Sabres), the Buffalo's Theater District, the Chippewa Entertainment District, and Canalside. The Embassy Suites Buffalo Hotel is also just a short drive from Niagara Falls, one of America's seven natural wonders. Besides the traditional attractions like Niagara Falls USA state park, the nearby Niagara region offers travelers options like wine tasting, fishing, boating, hiking and more. Business travelers will also enjoy the Embassy Suites Buffalo Hotel being minutes from many local businesses and facilities such as the Buffalo Convention Center, Downtown Buffalo, Buffalo City Hall, Roswell Park Cancer Institute, Key Bank, Delaware North, New Era Cap, Rich Foods, and more. For all these attractions and more, “come see what lies at the other end of Niagaras rainbow” and visit the Embassy Suites Buffalo Hotel today!

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • Internet services
  • Transportation
    FREE airport shuttle
  • Secured parking
  • Valet parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • FREE shoeshine
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Gift/News stand
  • Hairdresser/Barber
  • Sundry/Convenience store
  • Travelling with others
    Family plan
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Snow skiing
  • Snow sports
  • Cultural
    Fishing

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Coffee shop

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parents* room when using existing bedding

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 13
  • Number of Sleeping Rooms: 182
  • Largest Meeting Room Size: 3735 sq. ft.

Parking

  • Secured parking
  • Valet parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 54 reviews

Jess Unger
2 years ago – Google

10

After driving 18 hours with 3 kids under 3 we had an amazing stay at this hotel. The open bar with snacks, wine, & beer was an absolute life saver! As was the amazing free hot breakfast (plus omlette bar). The room was very quiet, comfortable, and clean. We loved the fact that there was a pull out sofa in the front sitting area with a door that closed our bedroom off from the toddlers. I did stick my toe in the pool which was clean, almost warm, and quiet. An amazing thank you to Kelly Q at the front desk! Even though they were short staffed, she booked my room quickly, saw to our needs, and even held/quieted my 2 month old baby! I wish we could have stayed longer!

Jasper
2 years ago – Google

9

Unlike most Embassy Suites this one doesn't have your typical open atrium in middle surrounded by rooms. This is laid out like a typical hotel. The rooms are typical embassy suites sizes. The room we were in is among the most updated, and well maintained E.S. rooms I've been in.

Mac A
2 years ago – Google

9

I enjoyed my stay at this hotel. I didn’t have any problems at all. The staff is friendly and very willing to be of assistance. The breakfast was my least favorite part, though. There weren’t too many options to begin with, and some of those options weren’t very tasty anyway. Would recommend to a friend!

Reji Alex
2 years ago – Google

9

Great size room. Very friendly staff. Breakfast was very good. Happy hour wasn't anything special, but we didn't feel that that was such a big deal.

Chris Bennett
2 years ago – Google

10

Went to a restaurant that had good food. There was also desert. Lots of glass. Like windows everywhere. The desert was good. I can't remember what it was. I suppose it doesn't matter. Boy am i funny.

Ben Sudano
2 years ago – Google

9

Stayed one night and really enjoyed my experience. The suite was very comfortable and had a nice view of the city out of the huge bedroom window. The location is nice, with plenty of restaurants, cafes, and things to do nearby.

Justin Auty
2 years ago – Google

5

Toilet was broken in room never fixed despite asking desk, check out stood in line for 20 minutes (one person ahead of me) before giving up and leaving key on desk. However rooms were nice, clean and lobby was beautiful. Staff were hit or miss, spoke to some great guest services people and some not so great. Edit: since coming home hotel has now charged us twice and would not correct it. Hilton 1-800 customer service however was super friendly and helpful. Hopefully they resolve the issue soon. Edit 2: hotel called and resolved billing issue appreciated how promptly they corrected it and made up for the exchange rate fees on card by waiving parking.

Vincent Warren
2 years ago – Google

7

Ample room in the suites. Very comfortable beds and pillows. I wasn't too impressed with the two dirty washcloths left inn the bathroom. Pool and exercise room was great. Breakfast was better than expected, great omelet bar.

Shane Randolph
2 years ago – Google

10

The room was great. Hotel staff was nice. A little late on check in and down to the minute on time for removing breakfast. Hot tub has been filled in with plants but the pool was nice.

Patrick Chen
2 years ago – Google

8

Front desk staffs are nice and helpful. Hotel is in good shape, room was spacious and provided with necessities. Hotel is location right in downtown which is pretty convenient. Valet parking only but its fine. One thing i cant stand is the housekeeper didnt come even when there was the tag “housekeeping is required” on the door handle. Did call and get some fresh towels, but hope the housekeeping team could be more careful next time.

Charles Walker
2 years ago – Google

10

Really enjoyed our stay. The room was clean and nicely furnished. The breakfast buffet was also quite good. The young man who made the omelettes was entertaining and made a really good omelette. The steak restaurant attached to the hotel was outstanding.

Sarah
2 years ago – Google

9

Amazing rooms, amazing service. Friendly, knowledgeable employees. I wouldn't suggest their room service though. But the breakfast was good

Sarah Shoots
2 years ago – Google

7

We really enjoyed our stay at the Embassy Suites. The room was large, clean, and comfortable. The pool was a little small, but the fitness center was very reasonable. They do charge a $20/day valet fee - besides that there is only metered on-street parking - but the service was very quick and you didn't have to worry about searching for parking downtown. A really pleasant stay overall.

Chris V
2 years ago – Google

10

From the valet parking to the clean beautiful QUIET room this hotel was worth every penny. The extra security feature of needing a room key to allow the elevator to access the floors above the lobby was a nice surprise. The pool and hot tub were also clean and were a great way to end each day. Room 801 offered wonderful views of downtown at night

Susie Grover
2 years ago – Google

9

Staff was impeccable. Very helpful and breakfast selection was great. Very clean would go back.

James Evans
2 years ago – Google

5

Nice facility. Very attractive. Nice complimentary cocktail hour. Complimentary breakfast too, which looked good, but had insufficient seating. Room was clean, but right off elevator bank, which could be heard all night long. Elevators require room card to access guest floors, providing good security.

Gerald Fortain
2 years ago – Google

5

Stayed for my anniversary. Lovey hotel, great location. Staff was nice. I do have a complaint in that we ordered a bottle of champagne and strawberries with chocolate to celebrate... For the cost it was less than good. There were 7 of the tiniest unripe strawberries I have ever seen, and a plastic cup of melted chocolate. It's not a serious gripe, and was actually funny in its absurdity, but it was below expectations. Overall i enjoyed my stay. The view was great. Breakfast was nice, omlettes to order, a hot buffet, and standard cold fare.

Patrick Cerminara
2 years ago – Google

9

Not cheap by any means, but as rarely as we stay in hotels it was worth it. My wife and I stayed here for our anniversary and loved the room set-up, hospitality of staff, free continental breakfast, window of time where they have free drinks at the bar, awesome fitness center, and pool area complete with a late-night hot tub dip. Tons of stuff to do downtown now, too. They just needed some bibles in the rooms for someone looking for something worth reading.

Sean Timmons
2 years ago – Google

7

Clean well laid out rooms. The staff is very friendly and the breakfast is very good. The only negative is the "queen" beds are actually full beds so there isn't a lot of room for two people.

David Hancock
2 years ago – Google

10

The hotel staff was polite and professional. My overall experience was positive from the moment we checked in. The front desk was always manned and helpful. The house keeping service did an excellent job, the valet service was super quick and friendly. We loved the made to order breakfast and nightly happy hours. Our room meet our expectations and had a great view of downtown. I would come back!

Peter Maglio
2 years ago – Google

10

The staff is great. I am staying here for the wing festival. They've been absolutely amazing to do things for my 6yr old daughter. They've even suggested places to go amd things to do. Great place to stay

Cavan Yie
2 years ago – Google

7

Decent hotel for Buffalo in my opinion. Very business hotel looking with very professional staff. No complaints whatsoever. Had very good interactions at check in, with valet service, and with room service. Location is good as well as its close to the few attractions of Buffalo.

Christina Barbato
2 years ago – Google

10

I stay at Hilton properties quite a bit, and this is one of my favorites! Very clean. Great staff & amenities.

Eddie Mcgarry
3 years ago – Google

10

Got there and the valet was quick on their feet and got our car taken care of for us. Check-in took a little longer than expected but I'll chalk that up to us having 7 people spread out across 2 rooms. The rooms are great quality. They looked very similar to the online pictures. Nothing felt low-quality. Checkout was a breeze. Great hotel overall. Friendly staff and good service

Joshua Will
3 years ago – Google

7

I attended a professional training at the hotel. The space was comfortable and accommodating. I also had lunch at their restaurant Sear and thoroughly enjoyed my meal!

Mike Moninger
3 years ago – Google

6

Rooms at Embassy are large and comfortable but the devil is in the details. I found the room so-so for cleanness. There was a ring of slimy mold growing down from the grab bar in the bathtub. We brought it to the attention of the management and they tried to clean it but with limited success. I've come to expect the lack of vacuuming close to the bed etcetera but this was a bit beyond. Disappointing for a few hundred a night.

Justin Seippel
3 years ago – Google

7

Very nice hotel. Great location lots of restaurants right in the area. Staff is very nice. Valet parking only but we found on street parking which is free on the weekends.

Maritza Baez
3 years ago – Google

9

Beautiful sweets. I like that you have the Hilton Avenue request a digital room key which lets you open your room through your phone. To get a Corner Room see some great views of downtown Buffalo. Rooms are comfortable and you can adjust the thermostat to your liking. The bed too comfortable and the amenities are great

Joseph Kramer
3 years ago – Google

9

Great hotel in the heart of downtown Buffalo. Our room was fresh and clean with a great view of downtown. The valet for the car was extremely friendly and attentive. Highly recommend this for your visit to Buffalo whether business or pleasure. I've had mixed results with the attached steakhouse - Sear. But I don't think it's really connected with the hotel.

William Hunt
3 years ago – Google

10

Clean nice sized rooms. I had no issues and enjoyed my stay. The beds were comfortable. Good all around.

Melissa Northrop
3 years ago – Google

10

This hotel was lovely. Everything was so nice. The people were kind and helpful. The pool was the perfect temperature. The food was delicious, and the staff knocked it out of the park. We had a wonderful stay.

Niharika Singh
3 years ago – Google

9

Upscale hotel in the heart of buffalo. We stayed for 1 night in a queen suite and it was very spacious for the 6 of us. They offer free drinks and snacks in the evening and have an amazing breakfast spread. The staff is courteous and polite. Great experience, overall!

Nick Parker
3 years ago – Google

9

I've stayed here multiple times and had a great experience. They recently revamped the restaurant and I had a surprisingly good experience there. The food and service was great and the bar had a nice selection of craft beer and wine. Also one can never go wrong with the complementary happy hour and breakfast.

Scott Bibby
3 years ago – Google

10

The room was clean and the bed was comfortable. In making my reservation I requested extra pillows and that was fulfilled. The attached restaurant has good food and the managers social at night was a nice addition. The morning courtesy breakfast was the best around. All in all a great stay.

Alyssa Nugent
3 years ago – Google

9

We had a lovely stay at the Embassy Suites on Delaware in Buffalo. The room seemed pretty new. The bed was comfy. The lobby is very nice. The included breakfast was very good. I'd recommend this hotel, especially if you need a bit more room than the average hotel room.

Karen Simmons
3 years ago – Google

10

Really nice space and wonderful lounge/parlor set up to hang with friends instead of crowding into a hotel room or sitting in a corporate feeling bar. Rooms were comfortable and spacious enough, but a little rough in the details - could use a touch up in the next year or two. Would definitely recommend.

andrea mitchell
3 years ago – Google

6

The beds were comfy and the bathroom was nothing to write home about. For a Saturday they only had 2 check in people. It took us 20 minutes to check in. It should. It take that long. Parking was 10 for the stay. They do have a garage to park in. This was nice.

Carey Johnson
3 years ago – Google

10

Great front of house staff, very kind and helpful. Room was wonderful, clean and well-stocked. Room service was prompt and food was delicious. Housekeeping does a great job in resetting the room and making sure you feel comfortable.

Eric Fogle
3 years ago – Google

10

I've stayed at the Embassy Suites Buffalo 2 times now, and both times I've not been disappointed. The place has beautiful rooms, awesome location right in the heart of downtown Buffalo, and the friendliest staff you could ask for. For what you get here, the price is very reasonable. Highly recommend staying here if you're in the area.

katherine stewart
3 years ago – Google

7

We stayed here 20 years ago with our children and came back just as a couple. Top notch hotel - view of the Falls was excellent…both the Canadian and American Falls. Bar atmosphere is great. Staff is very attentive. The overall experience was fantastic.

Nicholas Leone
3 years ago – Google

10

Overall we had a great stay. Check in was great, staff very friendly. Room was large and clean. Breakfast was very nice although seating was limited. My only complaint is that the beds are not that comfy.

Ryan Downey
3 years ago – Google

9

The receptionist was welcoming and quick in getting me my room keys which was nice. Bartenders were knowledgeable and quick with their service. Location in Buffalo is close to many restaurants and bars downtown which is always a bonus.

Tara Lal
3 years ago – Google

9

Friendly service and great restaurant in the hotel. Nice central location downtown. The room was amazing! Very spacious. Large living room, bathroom and bedroom. Huge windows also!

Bob Treue
3 years ago – Google

7

The Embassy Suites Buffalo fit my needs. I wanted a comfortable bed and some oatmeal in the morning. They provided that. Their complementary breakfast buffet is very good. However, their Happy Hour buffet was just chips and salsa and some wine, which I also enjoyed, but there wasn't much to it. The room was nice and the service was nice.

Scott Burgeson
3 years ago – Google

7

Room had a great view and was well equipped for the price. Bar has a great scotch selection. Only negative was the water pressure in the shower, but it was in the top floor.

Daphne Mccoy
3 years ago – Google

6

Spacious rooms, and very friendly staff. The breakfast was also very good. I gave a 3 star because the room was clean however the ironing board and iron were still up in the room and it appeared as if the beds had not been changed. The sheets were very wrinkled and hair was in one bed. The pillow case and comforter were stained. It appeared that maybe they did not change the linen. I called the front desk and they immediately sent someone from house keeping to come up and they changed the sheets Also one last thing. The carpets in the hallway are dirty. They are very stained. I would definitely recommend this hotel One of my favorites in Buffalo.

Peter Hedman
3 years ago – Google

9

Beautiful room with walls of glass. Standard fare or lucky upgrade? Regardless, the included breakfast involves cooked-to-orser omelettes. Excellent!

Ali Louis
3 years ago – Google

8

I was a guest at a wedding there. Everything was seamless - the open bar was handled very smoothly, even moving from the upstairs lounge to the banquet room. The room was gorgeous, the patio was lovely. The temperature was perfect for dancing but not too cold to be sitting at the tables. The only reason I take one star off is that the food wasn't prepared as well as I'd have expected for a nice place like this. My steak was very tough both to cut and to chew. But the staff was very friendly and I was surprised at how well they blended in and yet were there with whatever you needed. The place was clean and spacious, although we could have used a bigger dance floor. The groom's father said the bartender had his drink ready for him every time he went up there. That always impresses me. :) All in all, a very pleasant night!

Sean Brown
4 years ago – Google

10

Rooms are big suites and beautifully furnished. Beds are comfortable and pillows are nice. Breakfast was bigger than expected with made to order omelettes. Employees have been great. Highly recommend with five stars.

Michael Jeffery
4 years ago – Google

10

Location was convenient to the client I was visiting. Room was spacious, clean, comfortable, and quiet. The complementary breakfast was delicious. I recommend the omelette station.

Jennifer Wolcott
4 years ago – Google

10

Room was clean and very comfortable. Beautiful city views and an easy walk to the theaters and nightlife. Love the location. Staff was smiling and helpful. Easy check in/out and parking.

Jeremy Benson
4 years ago – Google

10

The property is beautiful and in a great location. All of the staff is very friendly and very attentive. Everything in my room is cleaned and replenished when I return in the evening down to the sugar packets used for my coffee. I will recommend Embassy Suites Buffalo to everyone in my office.

Ishrat Khan
4 years ago – Google

10

My stay at the hotel was a great experience but what stuck to me the most was the excellent customer service I received. Unfortunately I lost my watch during my stay, but when I called to inquire at the lost and found department my call was promptly returned by Ron and the watch was shipped out to me. I also received a follow up call to make sure I received my watch. I was definitely surprised and grateful from the honesty of the staff. I would recommend anyone to stay here when visiting buffalo because the location is also an ideal spot!

Bill Henry
4 years ago – Google

10

Best hotel towels I have ever had! Staff is extremely friendly and helpful to a fault. Love the free breakfast omelettes. The large windows in the rooms make the already-huge rooms feel even more spacious. Very centrally located in downtown, with quick access to the major highways.

Renee Bowen
5 years ago – Google

9

I wanted to take the time to review our stay at the Embassy Suites in Buffalo, the service was out standing, smiles and attention at this hotel deserve more than five stars! Our room was clean the free breakfast was awesome and the managers reception was very nice.The staff is beyond helpful, and always had a smile on their face and seemed more than eager to help with whatever we requested. we thought the price of this hotel was a huge value and if we every get back to Buffalo we will definitely stay there again. Wonderful experience!