 5 925 reviews

Embassy Suites by Hilton Boston Marlbor

123 Boston Post Road West, Marlborough, MA 01752, United States Access

Embassy Suites by Hilton Boston Marlbor

Welcome to the Embassy Suites Boston Hotel! This full-service upscale all-suite hotel is centrally located in Marlborough MA, between Boston and Worcester. This beautiful Boston area hotel is truly considered at the Crossroads of New England. You will find a variety of Marlborough/Boston attractions surrounding the hotel such as The New England Sports Center, downtown Boston, Fenway Park, Gillette Stadium and much more. The Embassy Suites Boston-Marlborough Hotel boasts a full-service business center, meeting space, and a beautiful indoor pool. Enjoy our complimentary breakfast buffet with over 130 items, and relax at our nightly manager's reception featuring delicious hors d'oeuvres. Corcoran's Restaurant prides itself on providing exquisite American cuisine with a New England flare. Book today and enjoy New England at its best! Guest Room Amenities: * Spacious two-room suites with separate bedroom and living areas * Wireless High Speed Internet Access available for a nominal fee * Full size work desk plus lap desk for your convenience * Alarm clock radio with MP3 connection * Mini-refrigerator, microwave, and coffee maker * Complimentary Bottled Waters * Sweet Dreams(TM) Bedding Package including down comforter and 200 thread count linens * Feather Pillows are available in each room Executive Level Guest Room Amenities: Features include all of the standard guest room amenities above and the following: * Complimentary wireless internet access * One complimentary beer or house wine coupon * CD player * Sweet Dreams(TM) Bedding Package including down comforter and 200 thread count linens * Bath and Body Works amenities * Oversized Bathrobe Full Kitchen Suites: Features include all of the standard guest room amenities plus the following: * Full kitchen with full size refrigerator with ice maker, stove, microwave, and dishwasher * All necessary cooking utensils including pots and pans, silverware, and glassware * Marble fireplace with logs pro

The Embassy Suites Boston-Marlborough is a suburban location near Route 495, the Massachusetts Turnpike, and Route 20. It is centrally located between Boston and Worcester at the crossroads of New England with easy access to all points north, south, east and west. Major Fortune 500 companies are within 10 miles.

Accessibility

Embassy Suites by Hilton Boston Marlbor
123 Boston Post Road West, Marlborough, MA 01752, United States

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Travelling with others
    Child programs
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Racquetball
  • Racquetball court
  • Snow skiing
  • Snow sports
  • Tennis court
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Coffee shop
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 230
  • Largest Meeting Room Size: 728 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 25 reviews

Tim Geoghan
2 years ago – Google

8

Great location right off 495. Staff was great! Ryan working the breakfast girddle made some fantastic chocolate chip pancakes for our kids. A few bucks more than some others in this area but well worth it! We'll be back again!

April Pelletier
2 years ago – Google

9

Did not stay overnight, was there for a meeting. Staff is very friendly. Conference room was very clean and very nice. Live entertainment in the lounge area (very impressive). Not much parking though....

Giovanni Donzelli
2 years ago – Google

10

Long time spent away from home there. When I have to come back to customer in Marlborough, this is always my first choice. You feel comfortable and even abroad you have everything close to the hotel. A beautiful entertainment area, a lot of restaurants, markets and so on. Highly suggested for work travelers in the area. I will not talk more about cleanness, silence and services like pool and fitness center... They are all exceptional! Enjoy your stay! ;-)

Lou Sucre
2 years ago – Google

5

I'm a veteran traveler and been to many hotels and I felt Embassy Suites was just ok. The rooms are enough for what I needed ( 6 in a room), 2 full size beds and a pull out couch that did accommodate us. Bathrooms are a little small with no sink in it. It does have 2 sinks one in the kitchen area ( not really a kitchen) and one right before the bedrooms. The TVs do not offer many choices. The AC did work but not well. It didn't cool the whole place but if it was blowing on you it helped. No really great views from any windows where I was ( 5th floor) . The elevator was very slow and small, even going down one day. The game room needs an upgrade. The pool is heated but very small and only 5 feet deep. They do have a hot tub that was good. Gym could be updated as well and very small. The staff are very accommodating and helpful so that is a bright spot. The location is very good with plenty of food options nearby. They also have a restaurant attached to the hotel so that's an option too. Parking was easy and free ( most charge now for parking). They also offer a shuttle program that will take you to about 5 miles from the place for no charge. House keeping was only ok nothing great. The main reason we stayed here is that we got a block rate due to a baseball tournament we were involved in. The rate was 179 per night for a suite which I feel isn't great for here. Still had a good time just don't think I'll return. I'm used to a little better quality. P.S. the mattress is super soft where you'll sink in it

Eddie Urteaga
2 years ago – Google

9

Good location, and hospitable staff. Breakfast was decent, the omelette bar chef was excellent. Room was nice compared to other Embassy suites. I would stay there again

shargors
2 years ago – Google

10

We have stayed there a number of times over the years and love it. The made-to-order breakfast is great. The rooms are comfortable and clean. Very close to restaurants, Apex, a grocery store, highways and a hockey rink.

Rob Canavan
2 years ago – Google

9

We had a great stay at the Embassy. The room was clean. We were texted prior to our arrival to see if we needed anything. We had complimentary water and wifi. The breakfast was fresh and delicious. We will return again.

Adam Lang
2 years ago – Google

5

Beautiful lobby but the rooms could use some updating. I think they are working on updates right now so possibly better soon?

Rose Santillo
2 years ago – Google

6

Very noisy. Very expensive. Lots of added charges for room service. Nice rooms.

Francesco Casotto
2 years ago – Google

7

My standard double room was huge although with a peculiar layout (eg: bathroom sink outside the bathroom in a corridor to bedroom) the furnishing and decoration is a bit dated but still ok and functional (they announced an upcoming refurbishment). The room was well cleaned. Breakfast was great. Gym very small. Plenty of parking place. "These elevators are super slow" was the spontaneous conversation starter with other guests while waiting. The personnel is polite and helpful.

William Cunningham
2 years ago – Google

7

Decor is a bit dated, but overall a good hotel. Nothing better than a shower with good water pressure, which this one has. The restaurant is a bit slow, only has one or two servers, but overall it's not bad. Elevator has an odd musty smell and there's only one elevator, so it can get pretty slow.

Melissa Wong
2 years ago – Google

6

Reason I am giving 3 starts even though I really enjoyed my stay and the staff were amazing, is due to the the leak that had occurred in bathroom area. Coming from the ceiling dripping directly on to the toilet from a crack. After they came to fix the leak the bathroom was left a messed. No new towels were giving even though they were clearly water soaked from the leak. No offer of room change or discount offered. I was leaving the next day so I didn't mind. But it did leave me disappointed.

Joe Valente
3 years ago – Google

8

We had a great experience at this property, the Jacuzzi at the indoor pool area was a welcome stress reliever. The rooms could use a little updating, but all in all it was comfortable. The staff was great – very helpful and accommodating. Our bartender Gina was five stars great! The only downside we experienced during our stay was the hotel management. You could see it in the employees. One minute they are happy, conversive with the customers but as soon as a manager appeared their entire demeanor changed. From our vantage point it looked like they are severely micro-managed. Did not look like a fun place to work. Aside from that staff was great.

Jeff Gabaldon
3 years ago – Google

7

Nice hotel, I am staying in a suite with a separate living room, bedroom, and bathroom. It has a microwave and mini fridge. Has 2 flat screen Samsung TVs. Service has been good. Centrally located near food and stores.

Sarah Giles
3 years ago – Google

5

The breakfast buffet was horrible for a person with food allergies. The room we stayed in was a suite with the beds being too soft and the plumbing was broken in the kitchen. Not very impressive.

Adam LaChance
3 years ago – Google

7

Hotel is clean, staff is friendly, especially the breakfast staff. Breakfast was amazing; there's the usual fare, cereal, fruit and breads, but there's also eggs, pancakes and French toast all made to order! There is a restaurant and small bar, haven't been to either one, but seem nice. There's a pool and a hot tub; a small arcade and a small workout room. We have a suite, full kitchen and living area. Pull out couch for extra sleeping, and faux fireplace. 2 queen size beds in the bedroom. Everything is wonderful!

Carolyn Mitchell
3 years ago – Google

9

I attend meetings here and the food is always fresh and delicious. The space is clean and the staff helpful and attentive. There is also ample parking.

Kyle Engemann
3 years ago – Google

7

It was a bit hard to spot coming off of the major highway and parking was not ideal. But I will say from the quality of food to the willingnesss to help was fantastic. Overall a bit out dated but they are starting a renovation. I would give them 3.5 stars before renovation but 4.5 after renovation.

Michael DeCarlo
3 years ago – Google

9

We love this hotel. The staff from the front desk to back of the house are wonderful. Rooms are clean and well appointed. The bar pours great drinks and the breakfast buffet really hits the spot. Kudos to the chefs behind the grill. We've been staying here yearly for 5 plus years, and always enjoy our time spent.

Diana Dupree
3 years ago – Google

10

Gorgeous Hotel and the Suites are Awesome! I just wish I was there longer to enjoy my room. I had gone to a concert and arrived late. The bed was so comfortable I just passed out! I loved the pillows and asked where they got them. She gave me the hotel website so I could order them if I wanted. I had a hard time getting out of my comfy bed cause I could have stayed in it all day! I did make it to the Hot tub which was like Heaven! There is a nice pool also but I needed the hot tub to help my aching bones. The only annoying thing is the hot tub shut off after 15 min which I know is a safety thing but I hated getting out to do that! Lol There is a really nice dining area but I didn't make it to breakfast being that I didn't want to get out of the hottub. This hotel is one of the best for their amenities. I will definitely be back and stay longer than a few hours.

Helena Riihiaho
3 years ago – Google

8

I always enjoy staying at Embassy suites. Great hotel. The decor is a little dated at this location but they will be renovating soon

Brian Wong
3 years ago – Google

10

This hotel is spectacular and way above standard for a 3 star establishment. First off, the customer service at the front desk was excellent. Second, the room was super clean and spacious. Third, the hotel is located at a convenient location, right off to a freeway, next to fast food & restaurants, and even a supermarket. They have a gym and pool. Last but not least they serve hot and cold breakfast daily with a dedicated chef working an omelette station. What more can one ask of a hotel??

Edith Little
3 years ago – Google

9

After 3 fire alarms at another local hotel, at almost 1am, my husband and i checked in at the Embassy Suites. The 2 room suite was awesome, clean and quiet! And only 20 dollars over the mediocre room we had at the other hotel. We will definitely choose the Embassy Suites over any other hotel next time!!!

Timothy Pulaski
3 years ago – Google

10

Great hotel. Rooms are consistently clean and very spacious. Rooms are all a little different but are commonly segmented into living space and bedroom. Hot breakfast is included and so is evening reception. Very good food with decent variety. Always stay here when in the area.

Mallory Macken
3 years ago – Google

9

Rooms were very clean, comfy, and spacious. Bathroom was a little small but that's my only complaint! Breakfast was served downstairs in the morning and was absolutely delicious! They had a cook making omelettes and pancakes to order, as well as a variety of eggs, sausage and bacon, oatmeal, yogurt, and fruit. Was great, would definitely stay again.

only insider
3 years ago – Google

6

Very old and tired property. The lobby area is fairly clean and nice, but the rest of the hotel is dated and shabby. The guest rooms are clean, but the decor is very outdated and the bed I slept on was saggy and worn. The employees tried their hardest, but it is hard to be cheery when you know that you are charging for rooms that are not worth the investment. If you can get the room for under $125, it might be worth it, but as with all sub-par hotels in the greater Boston area, they can charge more due to lack of rooms.

Jay Cooper
3 years ago – Google

7

Nice room. Friendly staff. Nice breakfast. Not enough outlets to recharge all our electronic devices.

Ry Guy
3 years ago – Google

10

Great stay, friendly helpful staff. Utilized the shuttle, dined in and enjoyed the bar. Breakfast was fantastic. Lovely suite, definitrly reccomend

Mary Wolfe
3 years ago – Google

8

Our suite was clean and well stocked. The pool and hot tub area was a great way to end a long day. Breakfast was good with a variety of items. Coffee was a little weak but otherwise good. Staff was friendly and helpful. Would definitely stay again.

Tommy D
3 years ago – Google

6

Nice hotel Nothing great but nothing bad either, a descent hotel. The "manager's Special is kind of on the lame side, with just ok snacks. Unfortunately, with Mass laws, there is no half priced alcohol included with the manager's special(Happy Hour). However you can still get drinks at the bar at regular price. Not a terrible thing at all. The location of the hotel is great, right off of 495 and there are a lot of choices for food, gas, and other stores within walking distance of the hotel and beyond.

Edgar Diamond
3 years ago – Google

9

Large clean rooms, friendly helpfull staff, a nice pool, and the gym is pretty good for a hotel. Also there is a grocery store across the parking lot.

Carlos Chaves
3 years ago – Google

8

The breakfast is awesome, very tasty and complete. A bit noisy since is full of kids running back and forth all day long. Good option if you go with 7 to 12 years old kids

Michael Doty
3 years ago – Google

8

The hotel has great service. The rooms are a little outdated, but very clean. I have stayed here several times and will return.

Justin Locke
3 years ago – Google

8

Clean and comfortable rooms. Free made to order breakfasts in the morning.

Marisa Bober
3 years ago – Google

7

Everyone I encountered from the people at the front desk to the cleaning people to the people at the breakfast buffet were very friendly. The chef was especially entertaining at breakfast. My room was nice: I had a small kitchenette with Keurig coffee, a small desk and living room area, a bedroom, and a two part bathroom (sink was separate from shower/toilet). My only complaint is that my window wasn't very soundproof and I could hear the traffic as it went by through one end of my sliding glass door window (which didn't actually open; I was on the 4th floor facing the main road). I stayed here overnight for work. We usually stay at another local hotel and this was my first time staying here. I thought the breakfast buffet was much much nicer here for vegans: the chef made me cooked vegetables (without the egg) and another man who worked there very kindly went in the back to get me almond milk for my cereal. I hope Embassy Suites becomes the new regular place we have to stay.

Myka Boedding
3 years ago – Google

9

Stayed here for one night after a concert in worchester. I was shocked by how nice this hotel was for such an inexpensive price. The rooms were large and extremely clean. The bed was super comfortable and the complimentary breakfast in the morning was delicious. They had a large variety of choices and everything was fresh and hot. The staff was all very friendly and very attentive. I would absolutely come here again and would recommend.

Kevin Lo
3 years ago – Google

8

My room was upgraded from a single to a double bedroom at the desk. The room was spacious and the bed was definitely comfortable. The morning continental breakfast was also quite good. That being said, there were a few small things that prevented this from being a five star review. First, there were a few lamps and outlets that did not have any power. Second, bathroom fan was extremely loud and I didn't use it because it rattled too much. Lastly, the tvs and remotes seemed to be outdated. All relatively minor things and I definitely enjoyed my stay at the hotel.

Jason Donovan
3 years ago – Google

9

Service has been great during my stay. Front desk is always helpful, food from the restaurant was great, and the breakfast is unbeatable!

Katherine Broyles
4 years ago – Google

7

Lost a star because they play the music really loudly and it's pretty stuffy in the rooms so I'd wake up with a bit or a dry mouth. Other than that it was a good experience at a hotel. Happy hour was yummy and breakfasts were wonderful.

Jeff Gardner
4 years ago – Google

8

Quaint setting with a creek and small pondrunning through the middle. The two wings are not equally up to date. The more recently renovated side included a small kitchenette with mini fridge and microwave. The sitting room has a 32" flat screen of average screen quality. A similar tv is on the bedroom.

Danielle Prawdzik
4 years ago – Google

10

Warm welcome and friendly staff made for a nice stay after a long day of travel! The lobster soup was excellent on a snowy day!

Jenderella Octavius
4 years ago – Google

8

Warm staff but chilly rooms. Friendly staff and nice selection of services on the holiday. The only negative is an older HVAC system that kept the bedroom quite cold. Closing the door seemed to make it worse. Reminder: no alcoholic beverages here during evening reception due to Massachusetts law.

Bryan Terry
4 years ago – Google

9

Very nice Embassy Suites. Good location near restaurants. Hotel is well kept and very nice.

Bob Turcotte
4 years ago – Google

9

This is my go-to place to stay when I visit my home town. The rooms are comfortable, and the cook to order breakfast is the best! I love Hilton properties, and as a Diamond member I'm always treated great here!

Yash Chhajed
4 years ago – Google

7

Great location, nearby restaurants and awesome customer service with great rooms

Peter Kazarian
4 years ago – Google

7

Nice room. Great breakfast. But strangely, the plumbing kept triggering every 3 min or so. Pillows slightly uncomfortable. Other than that, great

Eric Levy
4 years ago – Google

8

Our suite was large, comfortable, and luxurious. Although we had a few minor issues such as our first room reeking of smoke, they were promptly fixed by the accommodating staff. The complimentary breakfast is delicious and should not be missed.

Joshua Bone
4 years ago – Google

7

Very nice place. There was a firepit in the courtyard with free smores and a nice breakfast in the morning. The staff was very friendly and proffessional. The only disappointment is that they do not allow cots because of a fire hazard.

Walter Sellers
4 years ago – Google

9

The room was perfectly clean and the clerk at check in was awesome. She was patient and completely professional. The hotel seems to have been newly renovated as everything was flawless. One of the best Ive stayed in. The breakfast in the morning was better than most and again the service was impeccable.

Luke Amory
5 years ago – Google

9

Went there for conference. Staff was very nice and helpful. Food is excellent.

Jason Ridenour
5 years ago – Google

9

Amazing, great rooms and great food.

Jason Taylor
5 years ago – Google

10

Great staff and service. Rooms are clean and very comfortable

Janice Presz
6 years ago – Google

10

We are from California. The staff at this embassy are the best. The accommodations are excellent and they always take care of their business travelers. Palo the restaurant Manager always is a pleasure to see when we are there.

Shari Berns
6 years ago – Google

9

You will not regret staying at this hotel. I have never stayed at a hotel where the staff was so friendly. We stayed for 8 days while my daughter was competing in a Figure Skating Competition and they asked every single day how she did, was there anything we needed and some even asked where she was the competition was so they could go and watch all the girls staying at the hotel. I will always pick Embassy first after this experience! Thank You so much for the Great and wonderful time we had in Marlbough!