 5 928 reviews

Embassy Suites by Hilton Chicago North Shore Deerfield

1445 Lake Cook Road, Deerfield, IL 60015, United States Access

Embassy Suites by Hilton Chicago North Shore Deerfield

A luxurious all-suite Chicago North Shore hotel, the Embassy Suites Chicago - North Shore/Deerfield hotel is ideally located among Chicago area hotels in Deerfield, IL, for modern travelers desiring chic accommodations close to the excitement of the big city. Our Deerfield, IL hotel brings urban flair to the Chicago North Shore and offers a central location, providing easy access to Chicago attractions, numerous nearby corporations, world-class shopping, and a diverse array of restaurants. This hotel, just 15 miles from Chicago O'Hare International Airport, offers a convenient base among hotels near Chicago to explore Chicago and its surrounding areas. Five miles from our Chicago North Shore lodging, visit the Chicago Botanical Gardens and spend an afternoon amid beautiful flowers and lush landscapes. Venture further by taking a quick train ride into Downtown Chicago to discover endless dining, shopping, and entertainment options. One of the best things about Northbrook, IL hotels is our proximity to the stylish Northbrook Shopping Center. Travel Deerfield, Illinois and indulge your desire for the finer things in life. Plus many more: Chicago Botanical Garden - 5 miles, Great Lakes Naval Academy - 16 miles, Gurnee Mills - 18 miles, Hurricane Harbor Water Park - 18 miles, Long Grove Shopping - 8 miles, Magnificent Mile - 26 miles, Navy Pier - 27 miles, Northbrook Shopping Center - 2 miles, Northwestern University - 14 miles, Sears Tower - 27 miles, Wrigley Field, Home of the Chicago Cubs - 22 miles, Deerfield Metra Station – 2 miles. Our hotel, a premier option for suites hotels in Chicago, features full-service amenities including high-speed Internet access, room service, and flexible Chicago, Illinois meeting rooms, perfect for Chicago weddings and conferences. Be sure to visit Cadwell's Grille, our casual, stylish bar and eatery, offering American comfort food with a modern twist. Also, consider our other great Chicago North Shore hotel dining opt

We're conveniently located 24 miles north of Chicago, 17 miles south of Gurnee Mills Mall and Six Flags - Hurricane Harbor theme park and 14 miles north of O'Hare. Surrounded by many fortune 100 companies. Easy access to I-94 and I-294

Rooms

Accessibility

Embassy Suites by Hilton Chicago North Shore Deerfield
1445 Lake Cook Road, Deerfield, IL 60015, United States

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Check-in kiosk
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Children welcome
  • Children's play area
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Tennis court
  • Games / movies
    Casino

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Local curfew for minors is enforced. Children under 18 not allowed in fitness center. Children under 16 must have parent/guardian present in swimming pool at all times.

Pets are allowed upon request
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 12
  • Number of Sleeping Rooms: 237
  • Largest Meeting Room Size: 2072 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 9 28 reviews

Liliane Upton
4 years ago – Google

8

We chose the Embassy Suites by Hilton Chicago North Shore Deerfield because of its reputation. The main hotel/casino is beautiful and fun so we weren't disappointed. The suites are very large and comfortable, however, the lighting in the suites is terrible.

Latisha doyle
4 years ago – Google

10

It is a wonderful stay. Rooms are great, the inside scenery is beautiful. The staff are so sweet, kind and accommodating. Made me feel at home.

Martha Gardner
4 years ago – Google

10

Wonderful stay expereince! The entire staff were professional, considerate and helpful. Food in restaurant was delicious, highly recommend.

Don E
4 years ago – Google

9

Have stayed here for many years. Nice room. Excellent service. Terrific made to order breakfast. And the price was under 100.

Deez Dymondz
4 years ago – Google

10

Great place to stay!! Perfect location for the Naval Graduation. The two room suites... the free Breakfast & Happy Hour puts the cherry on top! Friendly staff too! We loved this place!!

Michael Carlo
6 years ago – Google

10

Nice staff, rooms were clean and really large. The continental breakfast was really well stocked. You can have freshly cooked omelets from the wait staff. Location is a little tucked away off the main road.

M Gbertsis
6 years ago – Google

5

The hotel is clean and a pretty standard Embassy suites. It’s a good location. The bathrooms could do with a remodel.

We had a light that flickered in the bathroom and asked for them to fix it. It didn’t get fixed but we didn’t chase it either.

I do have to agree with the reviews about the front desk. We arrived back to the hotel in Friday night with 4 police cars and a fire truck out front. We were hesitant to enter so walked to the front desk to ask if it was okay to go to our rooms. The front desk clerk acted like there was nothing going on. Asked why we were asking and proceeded to tell us she had no clue what was going on. Then let us know it wasn’t happening on our floor. She was not the most reassuring person. Would have appreciated someone more friendly.

Breakfast was not the best. Really greasy bacon and potatos and the eggs were over cooked. But the evening reception was always nice.

Not the best hotel I’ve stayed at but not the worse. I would come back for business travel.

Draven Museus
6 years ago – Google

7

The hotel itself has been fantastic. I'm staying here while in town for business and greatly enjoying my stay. The room is fantastic, I've had no issues with the service here at all. I give the hotel four stars instead of five because the gym has been consistently dirty and putrid. The area around the hotel is great, just about anything you might need is within 10 minutes of the hotel.

Julie Buss
6 years ago – Google

9

Location was close to the Pipe City Lacrosse tournament. It was a bit dated and showing age, but the room was comfortable. We received an upgrade and it was nice to have a suite with two bedrooms and 2 bathrooms. It had a large living area so we we could entertain after our games were over. Kids could hang out in the room, too. Vanities outside the bathrooms made it easy to do hair and makeup while other family members used shower. Good experience. I really like the digital key.

Chevonne McInnis
6 years ago – Google

8

This was a pretty nice hotel. My room came with complimentary breakfast and happy hour. The rooms and bathroom were clean. Every staff member I interacted with was friendly. I have no complaints.

Lokesh ...
6 years ago – Google

8

Nice hotel for the otherwise dull place. Large Lobby with a restaurant and a small bar. Hot Breakfast with make to order omelets. Evening snacks with free beer / wine every weekday.
Large size rooms along with a living room. They also have 2 & 3 Bedroom suites.
I am a business traveler a stay here every 2 to 3 weeks. Its probably the best if you are in Deerfield area.
The only complaint I have is with their front desk staff. They haven't been as welcoming as usual Hilton's are.

Greg Allison
6 years ago – Google

6

Checked in to a dirty room but we moved to a nice room. Day 2 part of the AC outside broke because it was working so hard and we came back to a very hot room. It's 10pm and we are waiting for it to cool down. Everyone's been really nice but I was hoping for a nice Father's Day Weekend.

Robert Cordrey
6 years ago – Google

10

I was pleasantly surprised by the quality and cleanliness of the room. The front desk staff was very courteous and helpful. The check-in process was very fast and efficient. When returning to Chicago, this will be our hotel "first-choice", without a doubt.

Pete Ladomirak
6 years ago – Google

10

Great price compared to similar hotels in downtown Chicago. Clean and well maintained. Staff is welcoming and accommodating. Less than 2 miles to Metra's Lake Cook Station where daily parking is only $1.50 and train to Chicago is only $6.75.

Brandon Brown
6 years ago – Google

8

Large clean and comfortable rooms. Neat Laurie and good help. Pool was good sized. The elevator, while fun for kids the first time was a bit slow. Parking lot was in rough shape and it is pretty close to the highway so ask for a northern side room.

Tim Baele
6 years ago – Google

9

We stay here all the time and they are always great! The rooms are cleans, The beds are comfortable, The common areas are nice.We see some of the same workers for over 10 years. I met the GM John on the elevator this trip and he asked how my stay was and he really cared about all details! Embassy Suites you have a great Manager and you need to give John a Raise!!!

Ralph Mills
6 years ago – Google

9

Family friendly hotel with a very nice heated pool, breakfast, nice spacious rooms, and top notch staff. Will definitely stay here again. Great location near a lot of retail and restaurants as well.

Jen Komaiko
6 years ago – Google

9

Location is convenient to the highway. Rooms are very large and well kept. Breakfast in the morning has a plethora of options including cooked to order omelets and pancakes

Mike Driver
6 years ago – Google

10

Nice basic hotel. Complimentary breakfast in the morning is very good and the overall hotel is clean. Nothing is walkable but many different areas are very assecible (downtown is less than 30 mins and even Milwaukee is about an hour). This is our second time staying because it's a nice place to stay if you're going to be moving around.

Mike Gao
6 years ago – Google

8

Usual Embassy Suites experience: the suite room, the reception and the breakfast including a la carte. Located at backside of a business area with easy access, and has it’s own large parking lot. The atrium and public area is renovated not too far back. A more contemporary layout. Stayed here 2 nights over a weekend. This place appears very popular with families and groups.

Nilesh Thali
6 years ago – Google

7

Love the digital key. I have stayed at most of the major hotels around this area and they are all different and yet the same. Omelette station at breakfast is great. Evening complimentary reception is ok since I prefer not to drink and the light snacks are really light (compared to the Residence Inn)

Ralph Greeley
6 years ago – Google

9

Regina is the best associate!! She really helped make our stay far more enjoyable and her hospitality and customer service are top notch!! Dinner at the restaurant was great and we appreciate that they are very kid friendly!

David Schwartz
6 years ago – Google

9

My experience was rather limited, as I was there to pick up my client for house hunting, however with everything that I've encountered there for that short time was great. Staff was really friendly and smiling! Greeted me immediately. Amenities such as the lobby and what I can see of the cafeteria looked clean.

Craig Weber
6 years ago – Google

9

We stayed here for one night while attending my brother graduation and the room was great. Very spacious and super clean. Breakfast was included .The location was nice

J R
6 years ago – Google

7

Conveniently located, friendly staff, nice atmosphere. The happy hour is not to be missed. The hotel has recently improved its snack offerings, making them healthier. The breakfast is delicious, with an amazing omelet station. The rooms need updating, which is the reason for 4 stars.

Jennifer Olsen
6 years ago – Google

8

Home away from home. The staff is awesome and always takes great care of me. Clean and reliable.

Paul Cooper
6 years ago – Google

9

Helpful staff. The kids loved the facilities. The breakfast selection is quite good but there are plenty of options near by.

T mccoy
6 years ago – Google

8

The restaurant is good with prices that were surprisingly fair. The staff is nice and helpful. The rooms and facilities show their age, but for the right rate, it's a good place to stay.

Patricia Burns
6 years ago – Google

9

Beautiful hotel! My room was extremely nice...better than expected. Front desk staff was very friendly and helpful. Loved the free breakfast buffett and free drinks/snacks in the evening. Housekeeping staff does an excellent job. Will definitely be back.

Martin Kim
6 years ago – Google

8

The rooms are nice, comfortable, and clean. The hotel room does get a bit cold at night in the winter, but there are plenty of blankets. The continental breakfast is expensive and only ok.

Jonathan Baglivo
6 years ago – Google

8

Many favourable qualities . Only twenty minutes to the airport (when no traffic) . Spacious, clean, well- maintained rooms. Room is larger than expected. Would definitely check this hotel for availability when returning to the Deerfield area.

B05SGu1d3 5O53ES
6 years ago – Google

9

Best hotel I've stayed in. The rooms were big and nice, the beds were comfortable, the staff at the front desk were friendly, and the food was top notch. And it was free! The pool was just the right temperature and twice I had it all to myself. The hottub was just the place to go if you need time to relax. And not to mention all of this came cheap. I'd definately recommend staying here!

David White
6 years ago – Google

8

The front desk clerks are pleasant to work with and attentive to your needs. The hotel is nice but needs to be updated. The breakfast is bland and lacks variety. Despite the friendly restaraunt staff, the food is not good. The rooms are clean, but like the rest of the hotel, needs a major update. Overall, my stay was slightly above average and I'd stay again.

Aaron Birkeness
6 years ago – Google

10

My wife and I were in town visiting some friends and did not plan on spending much time in our hotel. However, once we arrived we were left in awe by the wonderful service and beautiful atmosphere this reasonably priced hotel had to offer. We spent every afternoon from 5:30pm to 7:30pm enjoying their complimentary drinks (beer and cocktails included) and snacks. This hotel will be a must whenever we have the chance of staying in the area.

Becky Schwendinger
6 years ago – Google

10

Great place to stay! Spotless rooms, delicious breakfast and a wonderful cocktail hour! Everyone of the employees did their job with a smile! Will definitely be staying here again!!

Harvey Perry
6 years ago – Google

9

Very comfortable room including the bed! Actually got a decent night's sleep the first night, and that never happens for me. The staff was very accommodating and friendly. I would definitely stay here again.

Rap Payne
7 years ago – Google

8

Breakfast is second to none but the lady who makes the eggs is as salty to the guests as her food. 😕 The happy hour is great! The bartender (Salvador) is fantastic. Big suites. Excellent workout room and pool.

Luis Massao Sasaki
7 years ago – Google

10

The room was very good. Comfortable beds. Had a nice drink in the happy hour and a nice breakfast in the morning

Davin Berman
7 years ago – Google

9

Easy to find. Clean comfortable rooms. The full breakfast provided is better than going out in the morning to eat.

phoenixdragonunicorn
7 years ago – Google

9

Very nice rooms. Complimentary breakfast makes the stay easier while complimentary evening snacks/drinks makes it more fun. Everyone should be able to have free WiFi though, had to ask several times for the "exclusive" coupon code.

William Oesterle
7 years ago – Google

6

Saturday night visiting from out of state for a 60th wedding anniversary with family and a few of us gathered here since one of the group had a room at this hotel and it was deemed to be the nicest with a large open gathering area. We sat at a single table in the large open area. At 11:00pm the bar closed, they put up ropes across all the entrances, and then an employee came over and asked us to leave because they had to clean and setup for breakfast the next day. The place was basically empty and already cleaned up. Although the worker was very polite, that didn't feel very welcoming.

Ronnie Armstrong
7 years ago – Google

6

Nice rooms, beds nice to sleep in. People who worked there were very nice and helpful. Restaurant was over priced. Breakfast started to late every day when we were there so never got to take part in that. Fridge in room would not get cool. Pool area is small and not good ventilation (felt like a sauna all the time)

Shawn Williams
7 years ago – Google

8

Great hotel. Nice room. Good restaurant and other dining amenities. Friendly and accommodating staff. With a good business room and other conference rooms to be mention. Would definitely stay again since it was reasonably priced.

Charles Sostak
7 years ago – Google

7

We visited friends and had a few drinks and went swimming. The bar area was nice. The swimming pool seemed over chlorinated and the pool deck was really slippery. Several people in our group fell.

Nicole Parisi-McKnight
7 years ago – Google

5

Some of the staff was great and some was... not. Excellent front desk and bar staff during the afternoon open bar, but breakfast staff was consistently rude and unhelpful. Pillows left much to be desired and for some reason they booked a conference that had loud music every night Tuesday through Friday (which is odd given that their primary customers seem to be business folks).. not an overall bad experience but definitely could have been better.

Theodore Thompson
7 years ago – Google

7

Location is convenient for local offices, the rooms are comfortable with super nice beds. Great place to come for a few nights on business.

Lemont Derden
7 years ago – Google

10

Great for families, the guys, gals or get away. I want to come back... have to hear a response from the manager since we met twice when my cooler was confiscated. LOL
L.D. 601

Amy Palmer
7 years ago – Google

10

Food and service was amazing. Our waiter Dustin was personable and had our food out in a timely manner.

Mitchell Nail
7 years ago – Google

10

The rooms are clean and the staff is friendly and helpful. I'd definitely stay there again.

Jeff Frank
7 years ago – Google

7

Nice clean hotel. Good breakfast. Elevators take forever and you can't use the stairs to go up

Lisa K
7 years ago – Google

10

Our room was right off the atrium which is used for breakfast and Hospitality events. Great location, food, and staff! We loved it and arereturning in a couple of weeks for a wedding.

Thomas Phillips
7 years ago – Google

10

We stay here regularly. Love the free happy hour and the gym. It's a nice, quiet area but with nice restaurants nearby. Great for a relaxing weekend away.

Steve Taylor
7 years ago – Google

9

Great place for a meeting. Good service. Great breakfast and nice amenities. Rooms are spacious and the staff is great.

Lee Harrop
7 years ago – Google

7

Exactly what I had expected when I booked this hotel. Rooms were clean and the staff were friendly and helpful. It is located right on a major highway so the side of the building facing it is a bit noisy. If you want a more quiet room ask for one away from the highway

Quita Marie
7 years ago – Google

9

I had a bit of a issue with my credit card when I first arrived and the staff was very understanding and patient with me and they were very nice. I booked a king suite it was very nice clean spacious everything in order I had no problems except after taking a shower the handle on the shower got stuck in the water continue to run but that was immediately fixed by a staff member once I called to the front desk. The room is very spacious and you can make it either private or very open to other people in the hotel because there is a Windows for the room with shades and each room has a TV and phone you can control your own heat and air. I'm currently using a voice texting app to write this review so I will fix it later I currently had a very long and detailed review and as soon as I was about to post it Maps delayed and stopped and also delete the pictures that I tried to post along with my review which I'll try to post later but overall it's one of the best hotels I've been to and I would recommend it and I will be going back again as soon as I possibly can

Ryan Levin
7 years ago – Google

10

We took our kids for swimming lessons. The private instructor uses the embassy suites pool to help the kids with one on one swimming. The hotel is always clean and fresh towels are always ready for my boys.

Giuseppe Soloperto
7 years ago – Google

8

Everything perfect. Good food, nice service. It could be nice to have plugs for Europeans as well. Not only American.

Eric Thomas
7 years ago – Google

9

Easy to get to location. Great room, very helpful staff and delicious complimentary breakfast buffet. Fun pool for the kids and really enjoyed the central square inside.

Melissa Casillas
7 years ago – Google

5

The staff at this hotel are super friendly and do not hesitate to help you in any way. The breakfast is nice...Pastries, beverages, hot buffet, as well as a made to order egg station. Rooms are decent. The couch and chair in the living room area are not the most comfortable by any means. The hotel is only a few minutes from the nearest Metra Train station that will take you right into downtown Chicago.

Nate Dame
7 years ago – Google

9

Incredible hotel. Neat pool, happy hour with nacho bar every(?) night, the suites are reasonably priced and fairly large, perfect for us with the kids. Only complain is the shower heads are average height (I'm 6'6" so used to it)!

Dan Messmer
7 years ago – Google

9

I have stayed here a handful of times and always been pleased with it. Great service, clean rooms, and solid amenities.

Jarred Pinn
7 years ago – Google

10

Excellent hotel experience! Clean rooms, good service, and a terrific included breakfast. Their rates are extremely reasonable given that all rooms are large 2 bedroom suites and extrememly comfortable. I'd highly reccomend this hotel if you're in the Chicago area.

richard blakesley
7 years ago – Google

7

The Breakfast was well put together. They offer free drinks in the evening and the pizza was one of the best I have had. The best part was the hotel was quite and friendly

crossnthistle
7 years ago – Google

10

Comfortable, clean, food areas nicely kept and food is GOOD. Polite staff, good place. I'd definitely stay again.

Akira Sendoh
7 years ago – Google

9

Really good. Rooms are spacious, clean, the service is great. They offer breakfast and snacks on the evening. I really like the layout. Easily one of the best hotels I have ever been to.

Tony Rangel
7 years ago – Google

9

Fantastic location! Had a great stay on the premiere floor with complementary snacks. This location had a wonderful casual restaurant that offers lunch and dinner. Great place to stay for business.

Julissa Zamora
7 years ago – Google

10

Thank you so much for accommodating my boyfriend and I at the Deerfield location. He cut his hand right outside the building and everyone was so helpful during our stay.

lisa swift-young
7 years ago – Google

5

Great location to major corporate headquarters. Excellent breakfast. Rooms recently updated. Atrium and proximity to the interstate can make it noisy.

Kathy Spano
7 years ago – Google

10

One of the best hotel stays ever. Rooms were nice and comfy. Breakfast was fantastic. Everyone was very nice and welcoming.

Dennis Perry
7 years ago – Google

7

This hotel takes care of everything! I'll start with the negative thing, since it's important. This hotel is hard to find and get to. If you can navigate the confusing streets and lack of direction, you're golden.

Once you're there, the rooms are large and luxurious. Almost everything about the room will make you comfortable. The bathroom only has a shower and no tub, which made it difficult to bathe our small boys.

The happy hour drinks and snacks are great, but the breakfast is really good. Everything you could possibly want and it's free for guests.

Adam Lutchansky
8 years ago – Google

6

Room was always 62-66F, colder at night. It was September. The front desk said their heating system was shut off until the weather got colder and to open a window or they could move us to a warmer room. Will stay at a more modern hotel next time. Nice room otherwise. Reasonable breakfast.

Kenneth Miller
8 years ago – Google

8

Easy to get to location right off the interstate. Clean hotel, that could use some updating in the rooms and hallways, similar to the updating the lobby has already gone through.

Allegra T
8 years ago – Google

10

I stayed in a one bedroom suite on the pull-out couch. It was so comfortable! The room was spacious and the service at the hotel was incredible. They take care of you from the moment you book, before even entering the doors. Would definitely recommend to the traveler looking to relax.

Rebecca Gartland
8 years ago – Google

10

Very pleased with the friendliness of the staff. The breakfast was quite good for a complementary option. The rooms were nice and quiet even with guests next door.

Therese Jay
8 years ago – Google

8

Clean, comfortable and polite, but but not luxurious. 5 stars would be exceeding expectations and a luxurious experience. Breakfast is great. Omelets made to order and other hot selections were great!

Matt Bernard
8 years ago – Google

10

The room was clean. The location was convenient. The service was prompt. I loved the omelets and happy hour.

Amy Fleming
8 years ago – Google

9

This hotel has EXCEPTIONAL customer service! Free drinks/snacks starting at 5:30 and free breakfast. The staff will treat you like royalty and they do everything they can to make you happy. Highly recommended!

Michael Davis
8 years ago – Google

6

Nice room, Nice Breakfast, Nice Happy Hour. Nice Staff, Needs Better Snacks for Happy Hour. OK POOL OK Workout Room

John Cummings
9 years ago – Google

10

A nice hotel at a good price. Breakfast was always good during the two nights we were there. Rooms were clean and quiet. Location just off the tri-state was a plus. I would recommend and stay here again without hesitation.

Anthony Maye
9 years ago – Google

9

My family and I stayed here last year, my son was graduating from the Navy. It was the one of best hotels I have stayed at. Everything was clean, pool area was nice a clean, the staff was great, the ambiance is wonderful, the open area in the middle of the hotel "wow". Like the happy hour (need better finger foods) and the breakfast was awesome. It was not too far from the Navy area, for the graduation. Located not too far from downtown Chicago. it was great!