 5 828 reviews

Embassy Suites by Hilton Greensboro Air

204 Centreport Drive, Greensboro, NC 27409, United States Access

Embassy Suites by Hilton Greensboro Air

The recently-renovated Embassy Suites Greensboro hotel is located two miles from the Piedmont Triad International Airport close to Downtown Greensboro, the Greensboro Coliseum Complex, the Koury Convention Center, Guilford College, the Four Seasons Town Centre Shopping Mall and the Oak Hallow Shopping Mall. This upscale full-service all-suite hotel is just minutes from Wet 'n Wild Emerald Point Water Park, the campus of the University of North Carolina at Greensboro, the Guilford Courthouse Battlefield, the campus of North Carolina A&T State University, High Point University, Furnitureland South, Joel Coliseum, the campus of Wake Forest University, Old Salem NC, Elon University and the communities of Winston - Salem and High Point. Guests of the Embassy Suites Greensboro hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and evening reception.The hotel provides complimentary shuttle service to and from the airport.

The Embassy Suites-Greensboro is conveniently located in the heart of the Triad. Just North of Interstate 40 and minutes from the Piedmont Triad International Airport and High Point -- the Furniture Capital of the World, we're conveniently accessible to downtown Greensboro, Winston-Salem and three nearby shopping malls. From our property you will have convenient access to Novartis (3 mi.), Ciba Specialty Chemicals (3 mi.), Volvo GM Heavy Truck (.5 mi.), Banner Pharmacaps (3 mi.), & AMP (.5 mi.), Piedmont Triad International Airport (2 mi.).

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Safe deposit box
  • Security
  • Valet cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 13
  • Number of Sleeping Rooms: 219
  • Largest Meeting Room Size: 8704 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 28 reviews

Eddie Mack
2 years ago – Google

8

My company held meetings at this hotel for a couple of days. I was surprised by how nice it was. Our meetings lasted all day, and the room we were given had plenty of space and fast WiFi. A light beakfast was served buffet-style in the room during the morning, and in the afternoon the provided plenty of snacks, coffee and hot tea. Lunch was also provided each day in the main dining area in the lobby, and the food was excellent. This is a great place to hold meetings, conferences, or other events.

Emanuel Ramos
2 years ago – Google

9

I love the layout of the facility. One awesome thing is each staff wears a name tag with there place of origin. It's great to see multi national and multi cultural staff. The buffet style breakfast is why I go back every year without fail. I love the custom ordered omelette and ok sized fitness studio.

Shawn Thomas
2 years ago – Google

10

Great place to stay. The staff was very friendly and the room was just like you'd expect. The weight room had a decent set up with the free weights I needed. I'm sure I'll stay here again.

William Attkisson
2 years ago – Google

10

The conference facilities for corporate meetings are wonderful. Great meals, and snacks throughout the day make meetings a pleasure. Nothing is lacking.

Earl Johnson
2 years ago – Google

7

For a room over 150 I expected much more. The food and other amenities that are included are nice but not for the price. I would rather have paid 100 and eaten elsewhere, but the bed was soft and the pillows were too soft for me.

Vinny Medina
2 years ago – Google

9

Room was very clean. I really like the set up with the 2 room 1 king suite. Staff was friendly and helpful. They recommend a tepenyaki restaurant that was great. I love the Embassy Suites breakfast. They really do a good job making you feel special with the made to order omlets and pancakes. Let's not forget the complimentary drinks and snacks at night. We will definitely be coming back to the Embassy Suites Greensboro Airport.

Brittany Marx
2 years ago – Google

10

Beautiful, clean hotel! Our 2 night stay couldn't have been more wonderful. The cleaning and service staff were very attentive and we never ran out of amenities. Breakfast had many options and was always hot. We didn't get a chance to visit the bar area, but it was packed every night and they even gave us 2 complimentary drink tickets. Would absolutely stay again!

David Balmer
2 years ago – Google

7

The hotel staff are great. Very kind and accommodating. This was the second weekend in a row that I stayed with them for a work event. I had not stayed in an Embassy Suites hotel before but after my experience there the last two weekends, I will be back for sure.

Navada Brown
2 years ago – Google

8

We love coming to this hotel-the only hotel we stay at when coming to NC...and I would've given 5 stars except for our last stay 3 weeks ago...the last experience resulted in having to call the front desk which I've never had to do! Children running around like they were having a track meet...playing on the elevators and more running! Parents need to control their kids! Other than that, everything was good.

Miguel Keaton
2 years ago – Google

9

Great customer service except for the cooks at breakfast! They were really rude! Everything else was wonderful!

Noland Hicks
2 years ago – Google

7

Always enjoy the Embassy Suites. This one is nice but is in need of a slight upgrade. Very friendly and great amenities. Great for families.

Al Lukas
2 years ago – Google

7

This property was a typical ES hotel with the exception of the breakfast staff. They were rude to some guest and repeatedly discontinued service early. Someone must have complained because the next staff provided great service. The best went out in the pool and my daughter could not swim for two days. The staff jumped on it and got the poll fixed and compensated us. There was a flower pot in the walkway that no one knew about. I complained and they moved it two days later. Overall the management staff was top rated. They were on the ball and worked to fix things and address my concerns.

Jennell Dunn
2 years ago – Google

6

This is not the best Embassy I have stayed in. It is dated. However peaceful location. Breakfast was just ok. Bath tub did not appear to be cleaned properly. Carpet had lumps in it. Overall room rate was not bad so I won't complain. But this will not be on the top of my list when I return to the area.

N. H.
3 years ago – Google

10

Really enjoyed my stay here at the Embassy Suites in Greensboro. The service at check-in was good and the layout of the hotel is very open in the middle with a central elevator that goes up to all of the floors. My room was very spacious and clean. It really had everything I needed and the bedroom was very comfortable. There is a workout room, a gift shop, food/bar area and a huge eating space for all times of the day. Definitely recommend if you are looking for a nice hotel in Greensboro.

Jason NC
3 years ago – Google

6

We like the location being located near the freeway and the breakfast is Great. Rooms need to be renovated. The carpet had large ripples in it. Shower head was old had water deposits on it and didn't spray well. We will stay again, but Embassy needs to up its game.

Elizabeth George
3 years ago – Google

9

My fiance is a gold member, but this was my first stay with Embassy Suites. The room was beautiful and the staff was very kind and courteous. We were there for an event with many people trying to check out before the meeting started. The staff remained courteous even when people tried cutting in front to ask questions. They were very focused on taking care of each guest even when the guest wanted something outside of the "rules". I was impressed.

Robbie Morris
3 years ago – Google

5

Being a traveler who averages 150+ nights a year in Hilton properties I'd describe this location as just average. Staff was friendly and helpful at check-in but the property is dated. The water feature in the atrium isn't operable which creates an eyesore. The rooms are large but quite dated in their decor and features. I can't recall the last time I was at a property that didn't have power outlets on the night stands. The only issue I had was I called the desk and set a wakeup call but never received it. I would stay again if I had to but I'd be certain to request a room away from the highway.

kevin shuler
3 years ago – Google

8

The Embassy is our hotel of choice. The full course breakfast is all that and then some. Service is normally good. The happy hour and cooked to order omelettes are above the rest. It's a great place for family, business and leisure. It's very close to the airport as well. The rooms are very spacious and most come with a full size pull out. So check it out, I'm sure you'll enjoy.

Sharon Reiss
3 years ago – Google

10

Really loved the suite we stayed in for a convention and the cost was not very much more than the standard room. The seating area in front was spacious and the sleeping area in back was perfectly segmented for noise reduction. The manager's reception and breakfast buffet was great.

Xatli Stox
3 years ago – Google

8

Nice facilities, clean, and organized. The staff is amazing. I love Octavio (logistics) and Veronica (cafeteria). They are always helpful and ready to go all the way to provide a good guest experience.

Michelle Meyer
3 years ago – Google

9

Stayed here while my family visited from Florida and it was really nice. They had hot cider waiting for us when we came in from the cold and great happy hour! I recommend staying here when visiting the triad area

Harneet Singh
3 years ago – Google

7

No complaints so overall good. Friendly staff, complimentary made to order breakfast. Made to order included only a 'custom omelette' option. Suites have a lobby (huge one) in the center and rooms around it. They host events in the lobby. So, it can get noisy sometimes. I stayed in a 2 room 1 king bed suite.

M. Bennett
3 years ago – Google

6

This place is not what it used to be. Staff customer service is great. However, I must point out a few inconsistencies. My room had prominent stains on the floor. I have pets. Stains can be removed it masked pretty quickly. At breakfast and into happy hour, the floor was sticky such that I thought my shoes would get stuck. It was an unnecessary negative. On a positive note, the digital key is a big hit with me!

Keith Medlock
3 years ago – Google

9

Great hotel, the staff welcomed me and quickly got me my room and told me of the managers reception that was going on. A great way to end a long day. My room was super. Well taken care of with nice amenities. I highly recommend this hotel.

James Wong
3 years ago – Google

10

We host three large conferences here annually. The staff are always super helpful and the rooms are clean. The meeting rooms are spacious and adaptable for various sizes of events.

Louis Leake
3 years ago – Google

8

It was a pleasant experience with all that was going on customer service was a priority. Room were nice and neat but overall concern after speaking with other travelers was the bathtubs some could have used a little more attention. Overall staff was pleasant and patient with rvrn the most extreme guest.

Zac Crowgey
3 years ago – Google

10

This is an older property, but still pretty nice. Food is excellent, beverages good, staff friendly. Would stay again.

Gabriel Millos
3 years ago – Google

8

Nice and comfortable hotel with some nice benefits. Rooms are big, but the bathrooms are tiny, the beds are half decent. There is plenty of space for up to 4 people. The breakfast is free in the morning, and while nothing to write home about, there is plenty of options to get you going in the morning. There is a complimentary happy hour in the afternoon with snacks which is a nice way to unwind after work. The staff is very pleasant and courteous. There is a indoor pool and a small workout room as well. You get a good value for the price.

C BushJr
3 years ago – Google

9

Has always been a great place to stay. Been there multiple times through my life. Very home like and comfortable

Luke Provencher
3 years ago – Google

7

Hotel portion was very nice but felt slightly dated. Food was just OK but complimentary drinks during happy hour is always nice

Josh Hardin
3 years ago – Google

8

The Embassy Suites layout was fantastic. The natural light made it a very pleasing atmosphere. The room was comfortable with all the necessities. The breakfast area was a little dirty but breakfast was just ending so I'm sure they were working their way around to it. I would recommend staying here if you're in the area.

Peggy Sherman
3 years ago – Google

6

I normally think Embassy Suites is awesome. I look forward to staying there. However, this particular location did not meet the usual standards. When we went up to our room, the door was already open and every drawer was hanging open. The shower was stuck on a pulse setting, and the fan for the air conditioning in the bedroom did not come on. On the positive side the breakfast was delicious!

Cassie Mattheis
3 years ago – Google

10

I've been here almost 10 times for a conference that meets annually- the rooms are always clean, the staff is super helpful, and the hotel itself has great atmosphere. The complementary breakfast buffet is also great.

Matthew Tuite
3 years ago – Google

9

Very enjoyable stay. Comfortable rooms, very quiet in the bedroom. Breakfast, as always, was delicious. The airport shuttle was a quick ride and leaves every half hour.

Brady Redfearn
3 years ago – Google

8

Pretty good place. The housekeeping staff could be better, but the front desk and other staff were great. The hotel is a little older, but still in good shape. I would stay here again.

Greg Foster
4 years ago – Google

5

Super nice place! However be aware of your bill and extra charges added on checkout. Adding a $4 bottle of water (that wasn't drank) to customers bill will soon add up. Yes, when questioned, it was removed but just be aware!

Barbara Olszewski
4 years ago – Google

8

Fire escapes were always dirty with trash. Fire escape doors kept propped open. People friendly. Some workout equipment broken. I liked being able to select my room before arrival. Breakfast was good. Dinner was WAY TOO SALTY, inedible!!!!

Delly Mellor
4 years ago – Google

7

Older facility but very well-kept. Nice stay overall but low- class guests on the weekend made it a bit annoying. Not sure if it's just the area- Greensboro or if it was the weekend we were there. Many children/teens running around everywhere. Pool loaded with kids screaming at the top of their lungs and being wild. Helpful staff, amazing breakfast and of course, loved the free nightly reception. They served chips and nacho dip, snack mix, potato salad and free drinks. Appreciated the gift shop inside- it sold bathing suits, floaties and swimmers for the kids, which we had forgotten.

Jen Nelson
4 years ago – Google

9

People were so nice and friendly. Room was clean. The shuttle driver was so sweet and friendly and always made a point to say hi. The bar tender went out of his way to get me juice which he easily could have told me to go. Great people!

Josh Rollins
4 years ago – Google

8

This venue hosted a professional development for high school math teachers lead by NCDPI and others. The meeting rooms were large as the wifi worked fine with so many people. The meal and snacks were delicious and the staff was very friendly.

Amanda Johnson Small
4 years ago – Google

9

Great hotel. It is showing it's age but is by no means shabby or in disrepair. Staff was cordial and welcoming. Suites are nice sized. I wish the TVs had the ability to let me connect my PS4 do my boys could have played. Also the chlorine levels were extremely high & lead to my son having to rinse his eyes under cold water for almost 30 minutes to stop the irritation

Shane Pate
4 years ago – Google

9

Gym and hot-tub pool amenities were great. Hotel staff was friendly and courteous. Beautiful interior.

Casey Wentz
4 years ago – Google

9

Went there for a NCACPA seminar. Food was okay, staff were very polite and helpful. Lunch tomorrow was a bit chilly, but otherwise I appreciated the hotel.

LaSheika Jones
4 years ago – Google

9

I always love this hotel. We were visiting so e friends on the fourth floor. Had a blast!

Shyam C Nambiar
4 years ago – Google

8

Our office organizes the annual Christmas luncheon at Embassy Suites. Service is usually pretty good and staff are prompt in clearing off used dishes and silver off the table. The food is decent stuff for a large catered event like ours.

ryan kj
4 years ago – Google

9

The lobby is large and has great seating win many banquet halls. Water falls and great decorations for the season. The room was clean and large high quality. The bar was smaller with a kind energetic bar tender good conversation. Prices of alcohol where fair for a hotel lobby bar. The breakfast was very good large variety.

Christina Fields
4 years ago – Google

7

The lobby is great and over the top with a large fountain and garden style floors open to the atrium. The bartender was fabulous the night we went. Brittany was her name. So nice. The room was a little bit dated. The furniture in the sitting room was shabby and the bathroom was very small. But for an election night stay it was just great. Quiet and clean. I'd stay there again.

Chris Lowe
4 years ago – Google

8

Rooms were nice. The carpet in my room was coming up a little. The Commons areas are very nice. The hotel sits close to the interstate, so you hear a lot of noise at night. Otherwise I'm pleased with my stay.

Nadia P
4 years ago – Google

10

Check in was great with Caroline, very helpful and informative. Rooms are very spacious and clean. Overall, a good experience

Derrick Radtke
4 years ago – Google

10

Excellent hotel, wondeful staff. Not a huge fan of their breakfast, but that's minor. Room was quiet and cool. They do a good job managing big groups to keep down noise.

Kevin Flarisee
4 years ago – Google

9

We had a great time at the Embassy Suites in Greensboro. The hotel interior is nice looking, albeit a little dated. Our suite was more than adequate, and the bed was comfy. The staff was friendly and the complimentary offerings, like the evening reception and the vast breakfast, which included made-to-order selections, made it well worth the cost. We would definitely stay again.

Sean Schaefbauer
4 years ago – Google

6

Traveling with two small children we booked a two bedroom room with two double beds, we got one king bed. We explained the kids needed it relatively quiet to sleep and we're assured this substitute room would fit the bill. It was incredibly noisy in the living area where my wife and daughter slept, or tried to sleep on the pull out couch. Complained to management in the morning and we're given a partial night credit. Everything else was enjoyable.

Martin Brossman
5 years ago – Google

7

Was speaking here on business and they have a great full breakfast for guest. Love the light of the courtyard. Got a chefs salad for lunch and it was good at a fare price. WiFi only for guest.