 5 826 reviews

Embassy Suites by Hilton Philadelphia V

888 Chesterbrook Boulevard, Wayne, PA 19087, United States Access

Embassy Suites by Hilton Philadelphia V

Set in a beautiful valley just 25 minutes from downtown Philadelphia, the Embassy Suites Philadelphia Valley Forge hotel is perfect for both leisure and business travelers. Experience the local shops at the King of Prussia Mall, the largest mall on the East Coast, or enjoy a scenic walk around the Valley Forge National Historical Park. Make us your choice among Valley Forge hotels and enjoy more space and freedom in an Embassy Suites guest suite. All suites at this Philadelphia hotel feature complimentary WiFi, a private bedroom, separate living room with an LCD TV in each room, microwave and mini-refrigerator. Enjoy a complimentary made-to-order breakfast every morning at this Valley Forge hotel, and unwind with complimentary drinks and snacks at the Complimentary Evening Reception*. Delight in delicious contemporary cuisine at the hotels signature restaurant, The Grille at Chesterbrook. Relax and unwind with colleagues and friends alike at the sophisticated E Bar Lounge. Host meetings in the hotels beautiful function spaces for convenient and successful events of up to 150 guests. Plunge into the hotels swimming pool, and relax on the sundeck. Stay active in the fitness center with cardio machines and a separate weight room, or go back to the basics on the jogging track adjacent to the hotel.

Suburban setting located in Chesterbrook Corporate Center (1 Million sq ft of office space). Complimentary hotel shuttle within 5 mile radius of hotel and most local businesses. Shuttle is upon request at front desk and based on availability, Monday-Friday. Our property is a 5 story, interior corridor and dual atrium hotel with plenty of well-lit, complimentary parking.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Desk
  • Desk with lamp
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Safe
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    24-hour room service
  • Room service
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 11
  • Number of Sleeping Rooms: 229
  • Largest Meeting Room Size: 1800 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 26 reviews

Jacqueline Telljohann-Smothers
2 years ago – Google

7

I stay here every time I travel for work. It's generally a pretty nice hotel. I love having a suite. The first room is the living room and the back room is the bedroom. I will say, I think it's a bit in need of renovations, but nothing major. The water pressure in the showers is really low too. They have complimentary made to order omelettes for breakfast and they also have a complimentary happy hour every day. This stay I did randomly get kicked out of my room because the battery on the door died, but they were very helpful and got it fixed so I could get back in right away. They are also very helpful when checking in and suggesting which rooms will be best based on noise levels. I would recommend staying here if you're in the area.

Gabrielle Kulig
2 years ago – Google

8

It was clean. The pull out couch was not the greatest, but who would expect it to be. We stayed there for a wedding so we didn’t really interact with the staff that much. They do a complimentary breakfast on the weekend that was good. Overall a good stay. It’s only 9 minutes from King Of Prussia Mall!

erik kelly
2 years ago – Google

6

Friendly service. Relatively clean. Room furniture, appearance, technology is dated. Breakfast was okay. I liked the fresh fruit. Overall average stay.

Mayur R. Shah
2 years ago – Google

10

Hotel shuttle driver is cool as heck. Picked me & work colleague up from PaoliPA SEPTA train station.. to hotel. Note: Hotel phone system really sucks. Really. So, have patience. More patience than you think is reasonable / healthy. Just saying.

John Pipta
2 years ago – Google

9

A very nice open floor type hotel. Provided friendly staff and good breakfast. Room was spacious. Hotel did not have power one night and promptly refunded the cost for that night. I appreciated that this was completed in a friendly manner with no hassle. I would recommend staying here.

Mayur R. Shah
2 years ago – Google

9

Hotel shuttle driver is cool as heck. Picked me & work colleague up from PaoliPA SEPTA train station.. to hotel. Note: Hotel phone system really sucks. Really. So, have patience. More than you thought was reasonable / healthy. Just saying.

Fernanda Nunes Ramalho
2 years ago – Google

8

A good option outside of Philly. Breakfast was really good, with made to order eggs/omelettes. Room was clean and everything was functioning. I'd stay here again.

Jeff Houston
2 years ago – Google

8

Very nice staff. Decor starting to feel worn. Interior atrium projects a lot of noise.

Mike Davis
2 years ago – Google

4

Older hotel, time has not been on its side. The cleaning staff is working longer hours than normal. We checked in at 530pm room was still not ready. Coming in from exploring Philadelphia around 730pm on Saturday night and cleaning staff just finished with our room. Did not leave everything that needed to be replaced.

Jeff Chen
2 years ago – Google

10

The bed was comfortable. Decor is a bit dated. Breakfast had pretty good selection, including made to order omelettes. Good experience overall.

Dani Bell
2 years ago – Google

4

Where do I start... I booked this room for Friday and Saturday just to relax and get in the pool. I live in Philly and I frequently use the Embassy Suites at the airport but decided to try this one out since it was closer to where I was going Sunday. At check in, the front desk girl was friendly. I noticed it was A LOT of kids at the hotel but I was like no biggie since I was getting off work and wanted to chill anyway. The hotel is EXTREMELY outdated. The rooms are old and furniture was chipped and cracked. I checked in around 7:30and all the rooms on my floor (2nd fl) seemed to not have been cleaned cause it was food and trays outside several of them. My room was clean but smelled like must (you know how old houses smell) I went to the pool around 8 and it was FILTHY!! Like dirt just floating at the top. I asked one of the workers if he could clean it. He didn’t seem to pay me any mind so I left and went back to my room. On Saturday the pool was closed all day. According to the maintenance guy, someone was supposed to clean it at 6am and never came. So after several people calling and complaining the pool was finally opened at 7PM. THATS RIGHT OVER 12 hours later. I was extremely annoyed cause that was the reason for me even coming. And of course it was a bunch of kids waiting for the pool to open so by the time it did I was over it. Not to mention the pool area itself was dirty. They didn’t even sweep the floor. So I spent $237 to sleep in a bed in an outdated room to watch law and order all weekend. The only positive was that the breakfast was good. But that’s what I expect from the Embassy. Overall, it wasn’t worth it and I feel like I wasted my money.

Mary McAfee
2 years ago – Google

7

The gentleman at the front desk was incredibly helpful, the room was pleasant and clean, and the bar tender was very friendly. We had an incredible inconvenience at the fault of a third party booking app, for which the man at the front desk handled and defended us, ensuring that we were not at fault and that we were being treated very poorly by the third party. Once everything was finally settled, we were compensated generously. Very much enjoyed the rest of our stay. The breakfast was alright, as is any hotel mass-produced breakfast. Would’ve appreciated being warned that the hot tub was out of order, as that was one thing we were most anticipating, but I suppose that was specific to our case.

Blue96 212
3 years ago – Google

6

I have booked a room for one night with my family. The hotel is overall decent. The room is relatively clean and as promised. However I was somewhat disappointed with the breakfast as there were limited options and many of the baked goods were stale and old. The sugary baked goods were very bad tasting. Additionally I was very disappointed to find a lack of recycling amenities, as I wanted to recycle some paper I had and couldn't. Making such amenities available is very inmportant to myself and many other potential and existing guests at this hotel. Making this hotel more green and environmentally conscious is something this hotel should consider doing. The furniture is additionally outdated and relatively uncomfortable.

Bill VanDusen
3 years ago – Google

8

Location is good, staff has been great. I will definitely be staying here again on my next business trip.

jason fields
3 years ago – Google

5

The room was pretty decent but alot went wrong. There was a hotel emergency so we had no warm water for majority of our first night. Cable was unwatchable in the room, pool and jacuzzi were ice cold even after the hot water issue was fixed. The bartender Brenda was amazing. Open bar happy hour from 530 to 730 each night.

Geriann Wiesbrook
3 years ago – Google

10

Great buffet for breakfast and decent service at the desk. They were overrun and handled it well. Housekeeping was amazing and cheerful, even with late night requests.

John Zito
3 years ago – Google

10

Easy to locate, rooms clean and modern. The Grille had good food but has a limited menu. One less star for not knowing how to prepare real Buffalo Wings, yes I am from upstate New York.

Thomas Lavelle
3 years ago – Google

4

We stayed in a suite, size was fine but strange window facing interior hotel hallway. Strange musty smell in room at times and poor ventilation. Windows would open to the outdoors but overlooked highway and was quite noisy. That said, when the windows were closed, you couldn't hear the highway. Room was clean. Comfort wise, bed was fine but pillows were a little lacking. In room phones have some crazy extortion prices reminiscent of the 90s. The front desk staff was very friendly.

Shannon Turner
3 years ago – Google

7

Very spacious (almost too much so), clean rooms. The hotel staff were very lovely. The facilities were all clean. It was a great hotel for a work trip.

Tee ofjustus
3 years ago – Google

9

The workers and the guest were very polite and friendly. My grandkids had a ball in pool area. The rooms were amazing. Upscale hotel experience. I will only stay at a Hilton hotel from now on.

Julie Marie Totsch
3 years ago – Google

9

I'm very impressed by this hotel. Nice two room suites, comfortable beds, and little kitchen type area. The staff is very friendly, especially Craig at the front desk and Brenda at the bar/grill. If you can, stay here.

David Lange
3 years ago – Google

5

This was probably a pretty nice place 15 years ago but now it's only alright, everything was fine just a little dated. Clean enough, quiet enough, not too pricey either. Room service was quick, the front desk was always well staffed, no real complaints to be had. One thing to be aware of though is that this probably is not the hotel for you if you are at all frightened of heights. The open air floors can get a little dizzying.

Kyle Stout
3 years ago – Google

7

Stayed two nights for a family reunion. Rooms are spacious and very clean. Great beds. The staff were very courteous and helped our group well at all times. Breakfast was good, with popular made to order omelets. Only negative was coffee. It was awful! Will stay again if we're ever back!

David Brown
3 years ago – Google

10

Very pleasent and helpful staff. The made to order omelets and breakfast buffet are awesome!. Rooms are clean. Would definitely stay here again.

Marc Kassel
3 years ago – Google

10

Great experience, room was clean and bigger than expected. Front desk was very accommodating, towels, pillows,etc had them right away. Will definitely go back again.

David King
3 years ago – Google

7

Has all the amenities you need. Britney at the front desk was always nice and helpful when we needed anything. Not much around if you want to walk somewhere, but I would stay again if I could get a better price.

Christopher Harm
3 years ago – Google

7

The hotel was very nice. Hotel staff was friendly and helpful. We loved the cook to order breakfast in the morning.

Felice Burns
3 years ago – Google

9

Great location. Great customer service. Awesome room. Easy access to highways. Amazing breakfast buffet.

Dave Lobsinger
3 years ago – Google

5

This is your average hotel catering to those travelling for work. Close proximity to many offices but not very close to restaurants or shopping. There are smoking rooms offered, so if this offends you make sure to specify a non smoking room. Complimentary breakfast is offered with 'made to order' eggs. Buffet style breakfast items like sausage and pancakes are also offered.

Robin Urbaszewski
3 years ago – Google

9

Easy location to find, very convenient. Helpful staff, especially restaurant and hospitality. I would definitely recommend it.

Dan Kimbrough
3 years ago – Google

7

Went for a one day conference, so I didn't really get to see much of the hotel. The grounds were well kept and the lobby was clean and bright. The few staff I interacted with were nice and helpful. Based on eat I saw, I'd be willing to stay there depending on price.

Omar Itani
3 years ago – Google

8

Everything is clean... Dated, but clean. Person at the counter was very attentive. The beds were nice but the pillows were too soft. Nothing too bad, though. Wi-Fi's free, shower is nice and hot, it's all pretty good.

Angela Murray
3 years ago – Google

7

We enjoyed our stay here, it was quiet, breakfast had many options. pull out sofa mattress needs replacing. our 14 year old daughter didnt love it, but we did enjoy the separate sleeping areas.

William Oliver
3 years ago – Google

10

Spent two evenings. Very pleased. Clean,comfortable rooms. Friendly staff. Would definitely stay here again.

Tony Rizzardi
3 years ago – Google

10

Large rooms with full living room furniture and bedroom furniture, two TVs, and a large work desk. Spacious bathroom and bath/shower. Morning breakfast has a lot of options including omelettes to order.

Robyn Seaton
3 years ago – Google

8

I like staying in Embassy Suites hotels. I haven't been able to take advantage of their great breakfasts and happy hour because of other conflicts, so I can't rate them. My room had a very cold draft because one of the windows would not shut completely. Someone came and fixed it soon after I called, even though it was getting quite late. I would definitely stay here again.

Angela Moultrie
3 years ago – Google

8

The breakfast was great. The kids loved the pool while I enjoyed the jacuzzi. The staff was very polite.

Gary Turner
4 years ago – Google

9

Great location - not a lot of traffic, but easy access to the highways. Rooms are quiet and comfortable, and they offer the Digital Key through their mobile app (which I absolutely love - I can check in before I leave on my trip, select my room, and when I arrive - I never have to stop by the front desk!) Very nice breakfast buffet included (as well as an omelette bar). Cheaper than other hotels in the area (that don't include the breakfast!), and as "suites", the rooms are larger and comfortable.

Lawrence Greenberg
4 years ago – Google

9

I filmed an event in the lobby. It is a great lobby. The staff were all super nice. I can't say anything about the rooms or the restaurant. I wanted to use the restaurant but it was closed.

Clinton Jones
4 years ago – Google

10

Hotel is attractive inside and out and convenient to expressway and shopping. Clean, spacious, comfortable rooms with comfortable bed in separate bedroom and pull-out couch in living area with flat panel tv in each room. Nice, but basic, fitness area with a few elliptical and treadmills in a room adjoining pool and hot tub. Large selection of both hot and cold breakfast items. Staff is very attentive, even clearing plates promptly from bussing trays.

Tammy Robbins
4 years ago – Google

10

The rooms are amazing and clean with plenty of space and everything I need. Staff is very friendly and helpful. The breakfast buffet is very nice and we'll stocked. I would come here again.

Hussain Walli
4 years ago – Google

9

Excellent hotel for business travellers. Complimentary drinks and snacks at the evening reception is a fantastic perk. Lots of parking. Rooms are standard fare, but certainly good enough. In fact, better than a Courtyard, because you get a living room and separate bedroom, each with a TV. The room service food is honestly quite good. It is my preferred hotel when I visit the area, no doubt.

Christine Shell
4 years ago – Google

9

The staff was super sweet and made us feel right at home. We had a king bed and the separate rooms for the living room and bedroom made it very nice for late night when I would sleep and my husband was working. The location was convenient to everywhere we visited, but with the seclusion for privacy.

Trevor Parsons
4 years ago – Google

10

Unfortunately, we stayed for just the night. Came in late so missed happy hour. The room was nice. Beds were seperated in different parts of the room. Really nice to have when on a long trip. Breakfast was good. Plenty to eat with made to order omelettes.

Frank Knieper
4 years ago – Google

6

Upon arrival I was greeted by friendly staff. As I checked into my room I noticed there were stains all over the carpet. When I went to get into bed I noticed there was a blood stain on the comforter near where my head would have been. I was exhausted so I took the comforter off went to sleep. When I woke up I started the shower only to find there was no water pressure. The water only made it 2inches from the shower head. I also found out that my mini fridge was broken and had not cooled my water and was then forced to throw away leftovers due to the fact that they were room temperature. I notified the front desk as I left for the day and requested a room change. They apologized but said that the hotel was full but assured me the water pressure and all other issues would be fixed by my return. That night I checked with the front desk and they assured me the fridge was working, the linens had been changed and that the water pressure was fixed, that they had a water emergency earlier. They had indeed swapped the linens and the water pressure was fixed however the fridge did not work and I was too tired to care. They had also given me a small number of "points" and a coupon for a free appetizer and soda for my inconvenience which I that I told them I would not use due to the fact that I would be dining elsewhere. I re-notified the front desk upon my leaving of the continued issues and they comped one night of my two night stay. Although the staff was friendly I never met or saw a manager and definitely would not risk staying there again. I am very unimpressed for a hilton property let alone an Embassy Suites.

Bonnie Dibling
4 years ago – Google

5

It will not blow you away in terms of cleanliness or being up to date. All Embassy Suites are kinda run down and have a patina of being eell-uses. This is no exception. In the plus side, the beds are comfortable, and the staff is nice.

Everton Brown
4 years ago – Google

5

Rooms were large and breakfast was good. Carpets were old and dirty looking. Also found a nose strip on the sofa bed and the pool was so filthy they had to close it so we didn't get to use it. Receptionist was inexperienced at checkout . Had no idea what she was doing. Desperately needs some good cleaning.

Nick Buchmuller
4 years ago – Google

9

We enjoyed our stay much! The staff were very welcoming, and friendly. The room included a separate living room, which was nice. It has a mini refrigerator, microwave, coffee maker, and two TVs. The bed was decent, and the room clean. The complimentary breakfast was excellent. They made our omelets to order, and had plenty of other options as well. It seemed like the carpet was a little worn, but overall we were very impressed with the hotel.

Ariel Lopez
4 years ago – Google

10

This hotel's lobbies, bar, restaurant, and rooms were spacious and we'll appointed. The staff was kind and professional. The only complaint was that the room while spacious and clean still smelled like smoke despite the non smoking designation.

Walter Camacho
5 years ago – Google

9

I rented two rooms in July 2015 while attending a Medical Device Validation Workshop in Malvern, PA. The rooms were in excellent condition and the amenities (restaurant, bar, and gym) were great. If I were to return to Malvern for future travel I would rebook with this hotel.

Kierstin Cheever
5 years ago – Google

4

What a joke! When we first got there, there was a woman who was complaining about an incredibly dirty room that she was checked into. I gave the hotel the benefit of the doubt and just assumed that she was one of "those" people. Then I checked in and went up to my room and turned right around because of the overwhelming smell of smoke. It was a non smoking room. They sent us to a different room. This one was fine minus the constant running toilet. I didn't feel like being another one of "those" people o we just ignored it. However, we did have to request a new extra blanket because the one in the closet was covered in who knows what! Breakfast was good. Then we checked out. Of course, as soon as we got home we realized that we had left some things in the room. We immediately called them. We were transferred to the "lost and found" aka the housekeeping manager. No one answered so I left a message. This was early saturday afternoon. No one called us back. We called back the next day, sunday afternoon, and again were transferred to the "lost and found" where we left another message. Later that evening we called again, and this time spoke with a very nice man who finally seemed like he would get us an answer. He told us that he spoke with the housekeeping manager and she apologized for not returning our phone call and that she did remember finishing something on our floor on saturday so she would check as soon as she had a minute and would call us back. Once again we left a message for her just to make sure she had our correct phone number. Still no call by monday night. Really beginning to get annoyed, we called again... transferred again.. left another message... still no call back by Tuesday afternoon. I called and spoke with Paige, who is also the person I spoke with the first 2 times. When I asked her if there was any way possible that she could possibly just go to the "lost and found" to get me my answer finally of whether or not they have my things so we can work something out to have them sent to me, and she just said "it's not my job. that is the housekeeping's job." So here we are, going on 5 days since we stayed there and not only is my stuff not being sent to me, but I don't even have an answer of if they have it or not!!! My husband worked at a front desk of a hotel for over 5 years and so I personally know that this is unacceptable. He would have gone and found out, right then and there, or at the very least as soon as possible, and found my stuff for me! DON'T WASTE YOUR TIME STAYING HERE! Even if you are lucky enough to get a smoke free, clean room, the staff make it not worth it!