 5 851 reviews

Embassy Suites by Hilton San Antonio NW I-10

7750 Briaridge, San Antonio, TX 78230, United States Access

Embassy Suites by Hilton San Antonio NW I-10

Daily Mandatory Charge will be added to the room rate and includes: the San Antonio Tourism Public Improvement Assessment Fee which will be 1.25% of your room rate per night.Daily Mandatory Charge will be added to the room rate and includes: the San Antonio Tourism Public Improvement Assessment Fee which will be 1.25% of your room rate per night. Welcome to the Embassy Suites San Antonio NW I-10 hotel, situated only minutes from San Antonio International Airport. Newly renovated May 2017, our San Antonio, TX hotel offers relaxing modern accommodations. Built around a stunning open-air atrium, the hotel offers easy access to businesses and attractions, including South Texas Medical Center, Lackland Air Force Base and the University of Texas at San Antonio. If you are visiting for leisure, see top attractions in San Antonio such as Sea World®, San Antonio Zoo and The Alamo. Network with clients and friends around the relaxing water feature in the atrium. Make yourself at home in a spacious two-room suite with a range of home-like features. Each suite offers two flat-screen TVs, a worktable, a mini-refrigerator, a microwave and a coffeemaker. Our fully equipped fitness room is available for an invigorating workout on the cardio machines. Go for a swim in the heated pool. The hotel features a complimentary well-equipped BusinessLink™ Business Center with WiFi access so you can stay connected. Start the day with a complimentary cooked-to-order hot breakfast, offering signature custom omelets along with hot and healthy options. The elegant Plaza Grill, open for relaxed lunches and hearty dinners, serves American classics. Unwind over drinks at the complimentary Evening Reception* in the tranquil open-air atrium. *Service of alcohol subject to state and local laws. Must be of legal drinking age.

The Embassy Suites San Antonio NW I-10 is located at the intersection of IH-10 and Loop 410, only 10 miles from downtown, 6.2 miles from Fiesta Texas 12 miles from Seaworld, 0.5 miles from shopping, theaters, and restaurants, and 5 miles from the San Antonio International Airport (SAT).



  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Internet services
  • Transportation
    FREE airport shuttle
  • FREE parking
  • FREE transportation
  • Motorcycle parking
  • On-Site parking
  • Outdoor parking
  • Parking
  • Parking lot
  • Recreational vehicle parking
  • Secured parking
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Managers reception
  • Storage space
  • Work away
    Business center
  • Business services
  • Desk with electrical outlet
  • Phone services
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Stairwells
  • Hotel service
    Additional services on property
  • ATM/Cash machine
  • Bilingual staff
  • Boarding pass print-out available
  • Dry cleaning
  • Fire safety compliant
  • Full service housekeeping
  • Hair dryer
  • Hotel does not provide pornographic films/TV
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Multilingual staff
  • Package/Parcel services
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Family plan
  • Pets welcome
  • Ramp access
  • Accessible
    Accessible facilities
  • Accessible rooms
  • Brailed elevators
  • Elevators
  • Hearing impaired services
  • Wheelchair friendly
  • Events
  • Banquet facilities
  • Bus parking
  • Conference facilities
  • Evening reception
  • Meeting rooms
  • Private dining for groups
  • Truck parking
  • Wedding services
  • Green facilities
    Local community involvement


  • Communication
    Voice mail
  • Bedding
  • Sofa bed
  • Special features
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors


  • Pool
    Indoor pool
  • Pool
  • Wellness
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
  • Games / movies
    Game room
  • Video game player

Food and Drink

  • Meal plan
    Buffet breakfast
  • Carryout breakfast
  • Deluxe continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    24-hour food & beverage kiosk
  • Room service
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Ice machine
  • Outlets type
    Cocktail lounge
  • Cocktail lounge with light fare
  • Communal bar area
  • Lounges/Bars


  • FREE full american breakfast
  • FREE buffet breakfast
  • FREE breakfast
  • Full american breakfast
  • Buffet breakfast
  • Carryout breakfast
  • Deluxe continental breakfast
  • Hot continental breakfast
  • Hot breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 11
  • Number of Sleeping Rooms: 217
  • Largest Meeting Room Size: 5568 sq. ft.


  • Bus parking
  • Truck parking
  • FREE parking
  • Motorcycle parking
  • On-Site parking
  • Outdoor parking
  • Parking
  • Parking lot
  • Recreational vehicle parking
  • Secured parking


  • Blackboards
  • Catered dinner
  • Messenger service
  • Pens/Pencils/Pads
  • Printing services
  • Registration services
  • Tables available
  • TV production service provider
  • Video conferencing service provider
  • Av supply fee
  • Guest PC fee
  • Number of meeting rooms
  • Lobby bulletin board
  • Certified wedding planner
  • Event planning services
  • Equipment rental
  • Platform
  • High speed wireless
  • Meeting support services
  • DVD player
  • Meeting planner
  • Outside vendor for AV equipment
  • Lighting controls
  • Backstage projector
  • Riser
  • Laptop computer
  • 35mm projector with remote
  • Catered breakfast
  • Catered lunch
  • Notary Public
  • Portable stage
  • Rear screen
  • Spotlights
  • TV
  • VCR rental
  • Dedicated exhibit space
  • PC fee
  • Max seating capacity
  • Number of meeting service personnel on site
  • 35mm projector
  • Event lighting services
  • Onsite convention services
  • T1 lines
  • Analog internet connectivity
  • Group meeting discounts/packages available
  • Closed circuit video
  • VHS player
  • In-house AV department
  • Personal AV equipment permitted
  • Wireless microphones
  • Rear screen projection
  • Data projector
  • Easel


Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.

  •  Local and seasonal food
  •  Local community involvement


ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 8 51 reviews

Brandon Jewell
3 years ago – Google


My family always stays at this location when we come to San Antonio because the staff is the best and the price is reasonable. We stayed last night and had problems with the door lock that required us to be moved to another room. The general manager was so friendly and took care of our family, he even recommended a local restaurant for delivery that was fantastic.

Can't wait for them to open the pool and bar again!

Donna Coleman
3 years ago – Google


My only hotel that we stay at...& were here usually every few months. They've even had a birthday surprise for my 5yo...drinks,a fruit plate,balloon & cookies she was so happy & had a wonderful birthday weekend. We've been Hilton members now for years and anytime we travel it's a must for us to always stay with a Hilton Hotel. You can't go wrong with this Embassy
its been remodeled and we love it.

Kathryn Gifford
3 years ago – Google


Front desk staff and manager were excellent! Very friendly and helpful at all times! Bed was extremely comfortable. Loved the High quality Linens and towels. Definitely recommend this hotel!

Callie McBride
4 years ago – Google


My husband and I stayed here for 5 nights for my work trip. Honestly, I do not have one single complaint, and this is coming from someone who is typically pretty critical. The front desk staff is friendly. The bar staff is absolutely amazing! An unlimited free happy hour from 5:30-7:30 with snacks every night?! And the Cabernet was actually decent. Free! The made to order breakfast was phenomenal!! Mark was my absolute favorite part of this stay!! He is so personable, and truly seems to enjoy what he is doing! His omelets are to die for! After one day, he remembered my order the next day. I am not a fan of Hilton, and prefer to not stay at Hilton hotels due to bad experiences in the past, but clearly Embassy Suites has a different level of management. I will not ever stay anywhere else. 10 stars!

Jakk L.
5 years ago – Google


It's a great place to stay. I attended an event also at the same time. Breakfast is good and a good selection of food. The room are clean, spacious and really nice. I will recommend and will return to this hotel whenever I'll be in San Antonio.

patricia fuentes
5 years ago – Google


Once again, my family chose to stay at Embassy Suites for 2 nights and again we were very pleased with the friendly service we received. The room was very clean and stocked with extra pillows. The cook to order omlet station was outstanding. Only thing that caused us a little headache was the limited parking spaces during the weekend., had difficult time trying to park after a long day with the kids at Sea World.

Eric Moore
5 years ago – Google


I stayed 3 days at this embassy suites, it is a nice place. The staff was nice, the house keeping was terrible. It wasn’t even close to what I expected for what it cost to stay there. It has the standards u would expect from a motel 6 when it comes to cleanliness, I will never waste my money staying at a embassy suites again. I was trying to take my family to a top of the line hotel for vacation. When u find pubic hair in ur bathroom from someone that stayed there before u,an I wouldn’t be surprised if it isn’t still there, I find that unacceptable. I told them about it 3 times an it was still there when I left!

Arthur Williams
5 years ago – Google


I love staying at Embassy Suites! I would have given this 5 stars, but the free breakfast was a mess! The line for ready to make omelets was crazy! It was nice that they provided a guide to tell you how long lines would be, but those were wrong! There were people that were letting their younger children get food and they were taking enough food for at least 4 people. Younger kids were also getting coffee and spilling cream and sugar all over the place. I think if they were to rethink the layout of breakfast, it would be more successful.

At the time of my visit one of the elevators wasn't working. There was a note saying they hoped it would be fully operational by June 28, 2018. Well, it was July 13 when I stayed there and it was still not working.

The room and everything was great. They do a nice job of making sure the rooms are clean. The staff was very friendly!

Island Man
5 years ago – Google


This hotel was being renovated last time I stayed here so it has been a while. It was very full/crowded. The digital key did not work and they never recognized my as an Honors member. The digital key 🔑 s super slick and I was disappointed it did not work as I stay in Hilton’s a lot
and love this feature.
The manager’s reception was kind of lame compared to other Embassy Suites. Some chips that I found stale and some salsa and refried beans with paper boats that you usually see at kids baseball games instead of plates.
The elevators are insufficient for the number of guests this Hilton can hold and I found myself waiting for quite a while for the elevators several times.
I did eat dinner at the hotel. The prices were not too bad and the waitress was very good. (See menu pics). Took a long time for my dinner to arrive. Could have driven somewhere and back which is why I ate at the hotel, thought it would be faster. My food tasted good but my steak was definitely over cooked. Medium well not medium rare. My waitress actually came by noticed it was wrong and took it back for me. As I said the waitress was very good. The manager came by and offered me a free dessert. :)
Complimentary breakfast was very good and staff was friendly just very crowded. Workout room was also good and all machines were modern and in good working order.

Jacob Player
5 years ago – Google


Embassy suites have always been consistent as it comes to service and quality for me. This visit was not different with only minor exceptions. While we were there a large (huge) group had taken up residence in the pool area, complete with a cooler and snacks, etc. Seemed to be an all-day affair. When they left that night it also appeared that more than half of them left from the parking lot to. It would be nice for the hotel to police that a bit. Still a very minor issue. I would still stay in another embassy suites without hesitation.

Mazzy B
5 years ago – Google


A great location to host and attend behavioral health seminars. The staff are amazingly courteous and accommodating, especially during lunch and breaks. The restaurant always aims to please with custom daily menus that offer a variety of plates and salads that are appealing to everyone.

Michelle Renae
5 years ago – Google


I feel that the staff is wonderful and accommodating coordinators for seminars that I host once a month. They're very professional and friendly , the kitchen staff because they print lunch menus for the attendees and always have everything ready at the lunch times and are more than willing to accommodate specific dietary request as well as keep us fully stocked on coffee and tea during our seminars.

Barbara Jordan Rew
5 years ago – Google


Very nice. Staff extremely friendly and service with a smile. The bed was very comfortable. We always prefer a suite and Embassy never let's us down..

Andres Mejia
5 years ago – Google


Check in was quick and easy even though there was a large party in front of me. The bartender Jesse was great and they stayed open later than usual which was nice of them. Complimentary breakfast was fresh and they had omelettes made to your order.

Pamela Basil
5 years ago – Google


By far the best hotel I have stayed at in San Antonio. Staff are friendly, the breakfast is a fantastic variety. The complementary happy hour is well received, Levi is phenomenal, remembers the regulars drink orders. Food at dinner is a good price for the quality, would suggest adding more options

Rene Garcia
5 years ago – Google


This Ebassy was remodeled but it took away the old beauty it had not just the same. It seems smaller than how spacious the happy hour and dinning areas were. The grey tile looks very dirty. Two elevators were not working. In fact while we were there the San Antonio fireman came to rescue guests stuck in the elevator. Hopefully the will do better in the future.

Khristopher Boyle
5 years ago – Google


Great Hotel!

Embassy Suites never seems to fail!

Being able to mobile check in and have all the items I requested ready in my room to go, is amazing!

Having a made to order omelet for breakfast is definitely one of the big reasons I choose embassy suites every time!

Let's not forget from 5-7 they have free drinks and snacks for all their guests!

Igor Bosnjak
5 years ago – Google


Great choice for business travel that needs to stay overnight. Good breakfast options (complimentary) as well as complimentary evening reception with good selection of drinks. Families will enjoy two room set up, but you will need a car to go elsewhere to explore. Overall, good, nice hotel.

Bub Shinkle
5 years ago – Google


The hotel provides a very nice breakfast and a great happy hour with free beer and mixed drinks. The hotel rooms are very pricey but the breakfast and happy hour make up for it. The hotel is older and was probably very nice about thirty years ago. It shows age but is still high quality. There are small blemishes on the walls and shower. Nothing terrible. But I feel with minimal effort they could make it shine

Vlogging Kitty
6 years ago – Google


When you walk in the entrance door you can see the dinning/breakfast lounge. The food is very good. Then they have clear elevators. And where I was staying, I was on the 8th floor. Which is the last floor. And it was beautiful. Room service, A couch can be turned in to a bed, A kitchen sink. Everything.💙

Kyle Bradford
6 years ago – Google


Fantastic Staff, very nice rooms, great pool and hot tub, great restaurant and very good breakfast.

We love Embassy Suites and will stay here again during future San Antonio trips.

We had an issue with our room on night one but Tarsem, at the front desk, went above and beyond to make it right.

Because of this, we look forward to staying here again!

Pam Celestain
6 years ago – Google


This hotel is extraordinary! Rooms are beautiful and always clean. The beds are very comfortable. Denise, Front Desk Associate, answered all our questions and addressed our concerns. The sales managers, Jorge and Stephanie, are awesome! They handled all our agency's needs during our conferences. The breakfast is amazing. It's always hot and delicious.

Mary Parker
6 years ago – Google


Nice, sleek designed hotel in a good location. Easy to get to right off the freeway. Clean rooms. The only thing I didn't like was there was no bath tub in our room. Great breakfast in the morning. And this time I used their digital key on my phone, so I bypassed the front desk by checking in on my phone and having my phone as the key to the room. I always stay at an Embassy Suites when we travel, and I always go to this location in San Antonio.

Zach and Jamie Beggs
6 years ago – Google


This hotel is an older hotel that's been renovated. It, as always, had a great breakfast and the staff was decently helpful. The kids loved the indoor swimming pool and the need was comfy. On the downside, a blanket and the shower still had hair on it (yuck), and the bathroom, which has a shower and toilet, was tiny. We, unfortunately, heard a lot of noise in our room as well, making it hard to get a good night's sleep. All in all, not a horrible stay, but for the money, we will probably stay elsewhere next time.

Mike D
6 years ago – Google


The first room we checked into had a dirty bathroom. We were quickly moved into a new room. The sous chef at the omelette station was excellent.

Michael Bingham
6 years ago – Google


Good amenities. Alright breakfast, but lots of choices. Good happy hour, complimentary alcohol. Two room suites. Uncomfortable sofa and bed. Rooms are too dark.

David Shula
6 years ago – Google


Amazing value. free drinks happy hour and HUGE breakfast spread.. not a small deal either.. I'll be back next visit to San Antonio

Brandon Graham
6 years ago – Google


Love the remodeling, rooms are nice and comfortable. Location great away from all the noise and traffic downtown. Great breakfast every morning is a plus.

Joshua Zuniga
6 years ago – Google


Lobby was outstanding with great interior design. Everything was very well-kept. Room was excellent, with a nice living room and work area, and the bedroom was perfectly dark at night, so I slept like a rock. Additionally, the staff was friendly and helpful. Would stay here again.

A Google User
6 years ago – Google


Great hotel for our family. Separate living and sleeping room helps us get sleep while baby sleeps in the other room. Quiet, good breakfast, nice happy hour too.

Hey Diana
6 years ago – Google


Front desk staff was friendly. Room was clean & updated. Lobby & eating area could use updating. Breakfast & Manager's reception (unlimited free alcohol on certain drinks, and snack type foods) was very good. Location was good, close to interstate.

Ruby Aliu
6 years ago – Google


All staff was very professional and polite. The managers were visible and asking how our visit was. The hotel was kept clean. A delicious variety of food was available for meals.

PJ Kallas
6 years ago – Google


Location is awesome, common area is upgraded, elevators and rooms need upgrading along with be reconfiguring. Bathroom sink in bedroom, and for to bathroom is only inside the bedroom. Could be redesigned to be accommodating to both rooms. Staff was friendly. Breakfast was ok, omelet was delicious but other hot items were cold or to old

Kevon Pride
6 years ago – Google


The staff is nice, and the rooms are clean. The fitness room is mostly cardio, the indoor swimming pool is small and it's uncomfortably warm in there. My biggest issue was the bathroom layout, you have your shower and toilet right next to it, there's no walking space and because it's so small your sink is in the master bedroom. Also the light in the bathroom was very dim and the bathroom fan barely worked. The free breakfast was nice but I would suggest to stay away from the eggs. The best thing they offer free snacks and drinks from 5pm to 7:30pm. Overall not a bad hotel to stay at.

Kinsey Hendricks
6 years ago – Google


We enjoy staying at Embassy suites, but have been mildly disappointed by this particular hotel. The pool was either overfilled or lacked proper drainage, because the sides were puddles in places. The TV in our room did not work. Several of the doors to the outside did not actually lock. The guest laundry washer was quite small and required me to do two loads where I would normally do one. The breakfast was good, and the staff seemed helpful, although I was unable to get quarters for the laundry from the front desk. We also had a problem with the safe and got help rather quickly to get it fixed. Overall the cleanliness and the maintenance of this Embassy Suites was below what we have experienced in other Embassy Suites where we have stayed.

Peter Zelley
6 years ago – Google


The renovations look great! It's been over a year since I last stayed here and I have a new favorite Embassy Suites in SA. The restaurant is good for a hotel restaurant and there's options within driving distance but not walking distance. It has easy access to 410 and 10. The staff are super friendly and helpful, checking in was as painless as it gets.

Edit: changing to 2 stars from 5. Roughly five hours after posting this review the lounge/restaurant dropped the ball. My room service order was incorrectly entered resulting in an hour plus wait for food that never showed up. The staff taking my order failed to enter my correct room# or even verify the order details including my room. With a lack of food options nearby, I get the privilege to attempt sleep with hunger pangs. No resolution was offered by the two staff I spoke with.

I'll continue to avoid this Embassy Suites and stay at the Embassy by the airport where three digit room numbers and basic tenets of customer service are not a challenge for staff.

Melissa Ly
6 years ago – Google


The have continental breakfast and a free drinks happy hour everyday. Large rooms and clean enough. My shower clearly wasn't cleaned since I had a lot of hair on my wall from the previous visitor, and stains on the sheets that never were changed out. The view is not great, but I don't care for that anyways.

Would come again for the made to order omelettes.

david hernandez
6 years ago – Google


If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around...

This is the third time I have stayed at Embassy Suites by Hilton San Antonio in the last year. The last 2 times it was under renovation and not the most comfortable place. Now, the renovation is complete and I am very pleased I came back. This review is after 2 days of a 4 day stay. The renovation has a bit of a Lloyd Wright touch. The rooms are nicely appointed and the beds are amongst the most comfortable I have slept in, especially in a hotel. The daily 2 hour Manager reception is very, very generous. Breakfast is excellent - eggs cooked to order. The downside: the evening meals have room for improvement. The fish & chips should be re-named batter & chips. The garden salad is generous but lacking in variety. Overall: 8.5 out of 10 for the renovation, 8 for food & service.

Jeremy Shulse
6 years ago – Google


Best place for families to stay. I never have a problem fitting even a larger family into one room here without feeling like everyone is on top of each other. the rooms are always well kept, even in the older properties. breakfast is still the best free breakfast for any hotel.

Judy Stone
6 years ago – Google


The location was near by the St Marys. The room was nice, bed and pillows were very comfortable. Breakfast and night social was great. Loved the hot tub. Will definitely stay here again.

Ian Garner
6 years ago – Google


This is the third time I have stayed at Embassy Suites by Hilton San Antonio in the last year. The last 2 times it was under renovation and not the most comfortable place. Now, the renovation is complete and I am very pleased I came back. This review is after 2 days of a 4 day stay. The renovation has a bit of a Lloyd Wright touch. The rooms are nicely appointed and the beds are amongst the most comfortable I have slept in, especially in a hotel. The daily 2 hour Manager reception is very, very generous. Breakfast is excellent - eggs cooked to order. The downside: the evening meals have room for improvement. The fish & chips should be re-named batter & chips. The garden salad is generous but lacking in variety. Overall: 8.5 out of 10 for the renovation, 8 for food & service.

Jorge Millan
6 years ago – Google


Pretty awesome as usual. This is my hotel of choice when I come to San Antonio for either business of pleasure. Rooms are nice. Breakfast and evening social (free drinks and snacks) are included with your stay. Location is good too. Over all a nice value for your money and or HHonors points.

Jane Jenkins
7 years ago – Google


From the drive up you will love this place just as I did. The lobby was beautiful, the employees were wonderful and the room was exceptional. Great water pressure in the shower, comfortable bed and an AC that works. Great stay!

Johnathon Wright
7 years ago – Google


Courteous staff. Good breakfast. Hotel with clean and well-maintained. Nothing that made me go well, but it was exactly what you would expect from this brand. Check out the trippy carpets on the top floor. Don't walk on them if you're drunk or nauseous.

Courtney Siebold
7 years ago – Google


I attended for an interior design convention. The customer service, especially by an employee named Eloisa, was impressive and well organized. We were in two convention halls, the classroom felt too cold and the lighting was very low, but access to the projector, plenty of seating, and microphone allowed easy viewing and learning. The vendor hall was well organized with great lighting and traffic flow. Overall a great event!

April Chardt
7 years ago – Google


Was very disappointed the bathroom was not clean and hair and dirt on the floor. Breakfast did not start till 7:30 and we had to be at show by 8am so we were unable to eat breakfast. We parked right next to the door and someone broke into our car. We wanted to use the pool but they closed it and it was only 10pm. Very disappointed especially due to the brand. The beds were comfortable and the rooms were spacious.

Ma No
7 years ago – Google


Went to a meeting in one of the ballrooms. The building appears to have been renovated not too long ago, with pleasant modern finishes in the public spaces. There is a very large interior atrium six or seven stories high which is surrounded on all sides by open corridors to the guest rooms, a very nice arrangement. The restaurants are located on the ground floor of the atrium but I didn't try the food. The meeting room was comfortable, the chairs were adequately soft for a long (4 hour!) meeting, and the staff were very kind and helpful.

Mario Hernandez
7 years ago – Google


Overall, the hotel is amazing, as well as the service. The breakfast and open bar are a few of the great perks of this hotel. I would definitely recommend it to anyone!

Mary Reynolds
7 years ago – Google


This hotel has been here for many years, initially as a Holiday Inn, if I recall correctly. It's under some renovation inside, so bear that in mind. I attended a meeting here, and thet provided refreshments, but no napkins. The meeting room was nice enough, though, and they accomodated our group at the last minute, but it wasn't cheap! I would certainly arrange meeting space again, although hopefully at a much lower rate.

Nathan Olson
7 years ago – Google


Currently dealing with construction. Feels like the AC cant get cold. Great complimentary breakfast. Staff is kind for the most part.

Katie Bragg
7 years ago – Google


This Embassy Suites was wonderful and had good rates. The people working there were very kind and the free breakfast in the morning was delicious and included tons of options! The rooms were very clean and big. The bed was very comfortable and I slept very well. The only thing that was a small problem was there was a lot of construction going on around and in the hotel. The construction never caused any noise problems or anything like that, the only things it seemed to affect were that there was a little less parking and the elevators seemed to be slower because they were working on one.

Bryce Ratcliffe
7 years ago – Google


I should start by saying that the hotel was undergoing renovations when I stayed there so it will be hard to give a good review. I did get to stay for a much lower price because of the renovations which made the stay a great value! The single king suite was plenty spacious with the bed being separated from the living room. The bed was firm but still comfortable. The only downside was the closet space was just a crowded wardrobe of sorts so if you have a lot of hanging garments that could be tricky.

The lobby seemed like it will be beautiful but with the renovations it was hard to tell.

The breakfast was great! They had a lot of variety, way better than the plain cereal you get at most hotels.

My only complaints were parking and the elevators. There was not enough parking, I know this is likely due to the construction but it's also hard to imagine if the hotel is full that the lot wouldn't be also. We had to park on the street in front of the hotel which isn't too bad but not desireable. The elevators were also very slow. Not a huge complaint but can be an annoyance when you catch it at the wrong time and are left waiting 3-4 minutes just to get on.

Overall a great deal and hope it looks great after the renovations!

Jessica Fawn Boulanger
7 years ago – Google


The hotel is very nice and the breakfast buffet is wonderful. The lunch is also excellent especially the tortilla soup. Unfortunately, the hotel is under construction which makes finding a Lobby restroom a bit difficult yet I'm sure it will be just as beautiful if not more once it's completed.

Austin Ridgdill
7 years ago – Google


Excellent breakfast selections including made to order omelets. Room was clean and wonderful. Desk service was great. He was helpful but not annoying like many front counter workers can be. Will definitely be back.

patricia langrum
7 years ago – Google


My family and I had a 2 night stay at this hotel and although the place is being renovated, our stay was not impacted. The sounds of power tools were during the morning and afternoon hours and did not impact our sleep. All of the hotel staff members were attentive, friendly, and always greeted us with a smile. I would recommend this hotel.

Roberto Garcia
8 years ago – Google


Tbh/ this is the vest hotel ive been in i came here for christmas and i was amazed just lookong at the room compared to the other 2 hotels we stayed that week the embassy was the best it was actually better than all the hotels ive stayed in my life time! just entering the room puts you in a pleasent mood and it was not only the nicest hotel but the best price ive seen in all my years. the breakfest was great i loved how the chef prepared all of our omellets at the same time (5 omelletes). he was nice and i loved the breakfest.the pool was as good too it was a big pool that actually had a deep end unlike other hotels and was indoor. Thank you embassy for making my Christmas the best!

David Hebert
8 years ago – Google


This is my third stay. My daughter is an incoming Freshman at UTSA. No. It is not a new hotel. But it is still Embassy Suites. So I like it. I always do. That's why I always prefer to stay at Embassy Suites when traveling. If you are accustomed to Embassy Suites, this is one of the older ones. If you are not, you can expect a 2 room suite for the price of a single. Bring your kids. They can stay in the front room. You get well drinks in the evening and hot breakfast the following morning.

Some guy complained about bed bugs at this particular location. I've never seen a bed bug after 3 stays here or any other Embassy Suites. But why would anyone with good sense stay 4 nights with bed bugs? I would leave the first night. Duh!! Maybe he was a troll.

Anyway, I was disappointed on my trip this past weekend. I asked for a simple 1 hr. late checkout and was denied. The rationale was that they have more guests coming. Understood. But if checkout is at noon and check in is at 3pm, they should have accommodated me. I know it doesn't take 3 hours to turnover a room.

Rich Taylor
9 years ago – Google


Could not have been better. Great Location, nice reception hour and breakfast included. Spacious suite, all amenities. Well managed. Thank you.