 5 921 reviews

Embassy Suites by Hilton Tucson Paloma

3110 East Skyline Drive, Tucson, AZ 85718, United States Access

Embassy Suites by Hilton Tucson Paloma

The Embassy Suites Tucson - Paloma Village is nestled in the breathtaking foothills of the Santa Catalina Mountains overlooking the Tucson skyline. Our upscale hotel features 119 suites, each with separate living areas. Each suite is equipped with two 32-inch flat screen televisions, work desk, two phones, microwave, refrigerator and coffee maker. Of course we offer complimentary cooked-to-order breakfast as well as a Complimentary Evening Reception. The hotel has a 3-story atrium and will feature the works of local artists. We have 4,461 square feet of meeting space plus outdoor space, heated-pool, hot tub, guest laundry facilities, state-of-the-art fitness center and business center. Paloma Village features a great variety of dining options, spa facilities, art galleries, trendy shopping and Starbucks Coffee. Directly across from the hotel is La Encantada, an intimate, open-air center with extensive landscaping, shopping, patios and courtyards. FEATURES AND HIGHLIGHTS: All 2-Room Suites Each suite features flat screen televisions, 2 phones/2phone lines, microwaves and refrigerators. Private balconies or patios for every suite Outdoor Swimming Pool Hot Tub Complimentary Cooked-To-Order Breakfast Complimentary Evening Reception Complimentary WiFi Complimentary Parking State-Of-The-Art Fitness Facilities Indoor and outdoor meeting and event space Catering Located Within Walking Distance to Restaurants, Shopping, Art Galleries ATTRACTIONS NEAR THE EMBASSY SUITES TUCSON - PALOMA VILLAGE Flandrau Science Center and Planetarium Hi-Corbett Baseball Field Old Town Artisans Reid Park Zoo Sabino Canyon Saguaro National Park The Fox Tucson Theatre Tohono Chul Park Tucson Botanical Gardens Tucson Children's Museum Tucson Museum of Art and History Block University of Arizona ATTRACTIONS LOCATED WITHIN 20 MILES: Arizona-Sonoran Desert Museum Biosphere 2 Mission San Xavier del Bac Old Tucson Studios Tucson Electric Park THINGS TO DO CLOSE TO OUR HOTEL: Shopping S

The Embassy Suites Tucson - Paloma Village is nestled in the breathtaking foothills of the Santa Catalina Mountains overlooking the Tucson skyline. Our hotel is located in the Paloma Village complex which features a great variety of dining options, spa facilities, art galleries, trendy shopping and Starbucks Coffee. Directly across from the hotel is La Encantada, an intimate, open-air center with extensive landscaping, shopping, patios and courtyards. We are also in close proximity to downtown, University of Arizona, I-10, I-19, many attractions and the Tucson International Airport. SOME ATTRACTIONS NEAR THE EMBASSY SUITES TUCSON - PALOMA VILLAGE Flandrau Science Center and Planetarium, Hi-Corbett Baseball Field, Old Town Artisans, Reid Park Zoo, Sabino Canyon, Saguaro National Park, The Fox Tucson Theatre, Tohono Chul Park, Tucson Botanical Gardens, Tucson Children's Museum, Tucson Museum of Art and History Block, University of Arizona, Arizona-Sonoran Desert Museum. SOME THINGS TO DO CLOSE TO OUR HOTEL Shopping, Spa, Golf, Horseback Ride, Incredible variety of dining options, Art Gallery Walks, Hike, Bike.

Accessibility

Embassy Suites by Hilton Tucson Paloma
3110 East Skyline Drive, Tucson, AZ 85718, United States

Hotel

  • Internet
    FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Travelling with others
    Children's play area
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Special features
    Balcony/Lanai/Terrace
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Wet bar
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Business
    Copier
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Racquetball
  • Racquetball court
  • Snow skiing
  • Snow sports
  • Squash court
  • Tennis court
  • Cultural
    Fishing
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
CHILDREN 18 YEARS AND UNDER stay free in same suite with parent.

Pets are not allowed.

Language spoken

  • English

Concierge tips

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 120
  • Largest Meeting Room Size: 2048 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 21 reviews

Karen Miller
1 month ago – Google

10

Very nice place to stay. Rooms and beds are really comfortable 😊

Kathryn Patterson
6 months ago – Google

10

We are so sad to checkout tomorrow! What an awesome stay. Super clean. Great breakfast and happy hour and the views from the dinning area are amazing. Staff all wonderful. Will happily stay here again next time.

Melissa R. Lam
6 months ago – Google

4

I called the hotel directly to make my reservations, when I arrived the lady at the desk said it''s only for one night.she started to argue with me, I said mam I called three to four weeks ago I said it's for two nights she had to get help from the manager to make it for 2 nights. The manager was rude. I asked her if I may please have a bag of chips that she gave to the women in front of me, along with a candy bar, she replied to bad for you, you need to be a gold or diamond member. The staff at the desk is very Rude, but all the other employees were very friendly, and helpful The made to order eggs was fabulous. And the chef was very friendly. The suite was impressive as well. When they screwed up our reservation, the key card worked the first day. But the second day our card's did not work, and when you say something at the front desk it's we will check into it. I would NOT stay here again which is very unfortunate, I love Embassy suites. And the employee are always friendly, and helpful, bUT the front desk. Management and GM at this location. Its not like the other Embassy suites, or Hilton brand.

Chiquita Allison
6 months ago – Google

9

Great location with beautiful views. The suites are nice but the layout is different. Some of the hallways are too secluded which can be concerning for security purposes. It would be great if the hotel installed pocket doors from the living area to the bedroom. The hotel is very clean and the property is beautiful. The staff is also nice. The breakfast crew display great hospitality and take care of guest who are on extended stays.

Ashley Tasker
2 years ago – Google

10

After a terrible experience at another resort type hotel in the area, we cancelled our reservation and booked last minute at Embassy Suites. It was about half the price of the other resort and was twice as nice! The hotel is beautiful, modern and clean. The room was a great size with a separate living area. The breakfast was hands down one of the best continental breakfasts I’ve ever had. They also have complimentary snacks in the late afternoon. One of the best hotel experiences I’ve had and will definitely be returning.

Stephanie Gutierrez
2 years ago – Google

9

We always stay here when I want time away from home. Happy hour is the best! I enjoy their fitness center and breakfast in the morning. Great place to stay!

Matthew Jones
2 years ago – Google

8

The rooms are very nicely done. The layout around the desirable locations (pool, gym, restaurant) provides all of the rooms reasonable access. The staff is courteous and professional.

Brent Zacharia Washburn
2 years ago – Google

9

We had a great stay at the Embassy Suites. The room was great - spacious, modern, clean, with a great view of the pool and nice little balcony. The omelette bar and breakfast were great. Perhaps the only negative was that the pool was crowded and a few troublesome teenagers were being obnoxious. Would definitely stay again.

Chase Bennett
2 years ago – Google

10

Really loved my suite, great color scheme over looking the pool. The omelot in morning was delicious. The front desk staff were very friendly and personable. I really wish I would have booked my entire trip stay with them.

Adrienne deBoucher
2 years ago – Google

8

Decent lodging for the price. Not a resort, not an extended stay hotel. Great breakfast included, omelettes to order. Suites are a bit cramped but all have a small fridge and microwave and wet bar. No cutlery or dishes. Good closet space. Fine for a couple, adequate but tight for 4.

Chong Yi Lucas
2 years ago – Google

7

Nice location. Rooms were GREAT and roomy. Liked that the bathroom was Jack and Jill style with the main room and the bedroom. Hosted happy hour had a good variety of items.

Jerry Luciano
2 years ago – Google

9

I stay here whenever I'm in Tucson. The staff is friendly, their remodel last year beautiful and the pool clean and well serviced. One tip- make the hot tub a little "hotter." Bonus here is that you get a free, cooked-to-order breakfast and every room is a two room suite. The views of Mt. Lemmen in the background are nice as well.

Jo Alenson
2 years ago – Google

9

Wonderful experience working with my team for 2 1/2 months there while our offices were renovated. Friendly, helpful and professional staff did everything possible to make our stay perfect, and it was. Recommend it very highly.

Joe Lunne
2 years ago – Google

9

Our home office was being renovated and our department moved into one of the conference rooms here for about three months. All I have to say is that day in, day out, the staff at the Embassy Suites was fabulous. Super-friendly, polite, and engaging, they all did their best to make us feel comfortable...even though we weren't official "guests". Big thanks to the custodial staff and the folks at the front desk/operations: Mariah, Alexis, and Mike. You are awesome. Great examples of customer service!

Zak Knott
2 years ago – Google

9

Fabulous hotel. Rooms are beautiful, well-maintained, and clean. Staff is over the top friendly and helpful. Location is great for access to both Saguaro NP districts and many great restaurants.

Lisa Marie
2 years ago – Google

8

Rooms were ok. They cram 2 queen Beds into one small space. Service staff was fabulous! Quick to respond with needs, always courteous, and their breakfast is pretty good - made to order eggs and omelets, oatmeal, fresh fruit, pancakes, and more.

Lisa Neill
2 years ago – Google

7

Rooms were clean. The 2 room suite was pretty tight, but comfortable. Breakfast was good and staff was very friendly. I'd stay there again, but would get 2 told next time to have a little breathing room.

Stacy Stenger
2 years ago – Google

9

Very clean and spacious room (one of the cleanest I've seen). Staff are so friendly and accommodating. Wouldn't hesitate to stay here again.

alex motsa
2 years ago – Google

10

Best embassy suites bar that I have found in the west coast. Happy hour is great. Food you can customize. I would drive an extra hour to stay here.

Naomi Rivera
2 years ago – Google

9

The suite was great! Excellent service, complimentary breakfast and shuttle service (5mi max), which was extremely helpful since we were in town for a wedding.

Manny Carrillo
2 years ago – Google

10

Shuttle bus came in clutch. Pullout couch was great. Enjoyed my stay.

Gretchen Hasenoehrl
2 years ago – Google

9

We love staying at this hotel. It is clean, beautiful and upscale. The staff is very friendly and professional. They have get together every night for cocktails and snacks. The pool is gorgeous and large with a hot tub. Their free breakfast is grand and decadent with made to order omelets. You can eat out on the patio that over looks the pool and enjoy the morning sun. The rooms are large and have kitchen highlights.

ted varkas
2 years ago – Google

10

Great service. Offered shuttle, complimentary breakfast, and Happy hour with free drinks. Lots to like.

maryjane johnston
2 years ago – Google

9

Pretty view great sevice except i didnt get a candy bar😄🤔

Ben Rawlins
2 years ago – Google

10

Tucked away location near la encentada. Close to a couple restaurants within the same complex or plenty across the street. Nice lobby and parking area.

Matthew Potter
3 years ago – Google

7

Attended for a work conference. Was pleasantly surprised with the atmosphere and view. Would stay here if I caught it on sale. Prices seem high when you can stay at the resort next door for similar certain times of the year.

Lynn Moorhead
3 years ago – Google

9

Very nice Hotel. Sort of a mini-suite, with separate bedroom, living-room, and work nook. Two TV'S, one in bedroom and one in Living-room. Nice walk-in shower, with high placed shower head, which is very nice for a tall person like myself @ 6'5", and still plenty clearance. In-room food service until 11:00pm. Free breakfast each morning. This is the nicest Embassy Suites I've stayed in.

Beth Greenapple
3 years ago – Google

7

Overall this place is staffed by friendly, knowledgeable people, who respond quickly to requests and go out of their way for guests. It has one of the better hotel breakfasts I've had, with decently prepared eggs, any style, to order. It also has a 5 PM happy hour with free drinks (not top shelf, but good brands), and free chips and house-made salsa. Quite good. The dining room is open until 10 PM for dinner, which is not bad. Rooms are a bit strange. Some have partial views of the Santa Catalina mountains. Others are really dim and dark. Check your windows if you want sunlight and views. The bathroom has a large closet in it. There are no towel bars at the sink, only in the separate toilet area. Kind of stupid, especially as they want you to help them conserve resources by reusing towels. Bath towel hanger came off the wall twice and we had to request that it be fixed twice. Hopefully, it was done properly the second time. There is a smaller closet in the sitting area, where there is also a bar with a sink (cold water only). A safe is on the wall in one or the other closet. Each room has a small terrace off the sitting room. There is a heated pool and a hot tub available during daylight hours; no life guard. Pool towels are provided at poolside.

Alan Pierson
3 years ago – Google

9

Really nice spot. Big, clean, comfortable rooms; excellent service; a solid gym; a good size pool; a comfy hot tub; good breakfast; and a generous happy hour.

Bill Frost
3 years ago – Google

10

Rooms were comfortable and quiet. Staff was excellent, particularly the staff at breakfast. Service at the evening reception was personable and professional.

Hsoj Retep
3 years ago – Google

8

Gorgeous suites and a beautifully quiet environment and area of North Tucson. I was only taken aback by missing white noise or a fan or something in the bathroom. I'm so used to that room not being dead silent when I flip the switch. I'm sure there was probably a button somewhere...

Jesse Johnston
3 years ago – Google

7

Meeting room was nice, with responsive climate control. Lunch was tasty, and coffee was available. Well done. Parking was a bit confusing, but manageable

Karen Ventura
3 years ago – Google

9

Very nice hotel. Quiet and a really nice breakfast provided. The bed was very comfortable

Anna Cacioppo
3 years ago – Google

9

Everything in Tucson seems to be far away from each other. That being said, this hotel is a nice central location to most things in the city. The hotel is wonderful, great service, many many amenities. So clean and comfortable.

Nicole Collins
3 years ago – Google

9

Nestled on the side of a small hill in an upscale neighborhood. The staff was very friendly and accessible if you had any requests. The view from this hotel is beautiful and it's an ideal spot for those traveling to Mt. Lemmon for any excursions.

Robert Montgomery
3 years ago – Google

10

This is a great place to stay on business and, I'm assuming, vacation. The rooms are modern and very well kept. Breakfast is delicious and the reception service at night is fantastic. The hotel staff is top quality and the grounds are well kept. The hotel is conveniently located the fast food, restaraunts, and shopping. It's on an intersection that leads right into the city. 5/5 stars, I'll be staying here often.

Raymond Gonzales
3 years ago – Google

9

The room had an amazing view of the pool area as well as the mountains nearby. The breakfast service is extremely well done, many options for a somewhat picky person like me. The service at the front was more than excellent and I would come again. The price is a bit high but the service and quality of the hotel matches it.

eric h
3 years ago – Google

10

Picked up my co-workers from here. They loved it. Said the rooms were nice, overall all of them were very positive.

Dan Finerty
3 years ago – Google

8

Nice hotel in a more up-scale part of Tucson. It's a bit of a drive to anything but the retail areas across the intersection but you can find nice and fine dining options near by. The to-order breakfasts and nightly guest receptions are a nice touch. I don't think I would reccomend this property if you do not have personal transportation.

AZ Dave
3 years ago – Google

9

One of our favorite hotels in Tucson. Breakfast is excellent. As is Evening Manager's Reception (aka Happy Hour). Nice view of the Santa Catalina Mountains.

Beck Beck
3 years ago – Google

10

Nice rooms and really nice breakfast. Manager's reception is well stocked with veggies, cheese, crackers, and other assorted snack foods enough to satisfy a light dinner appetite.

Diana
3 years ago – Google

9

Everything was marvelous! My digital key worked well the entire trip, the staff was well informed and breakfast was clean and quick. The reception was fun, it was my first dinner stay with any embassy and it was amazing! My room was large as I had a couple family members visit me while I was in town, it was the perfect size for a quick reunion. My view was amazing, I chose a pool view but I also recieved a nice mountain view on the 3rd floor. Thank you Tucson Embassy suites for the memories!

Vee James
3 years ago – Google

8

I love staying here. Rooms were always clean and classy. Breakfast was delicious. Staff were friendly. Hotel had limited parking space and it's prefect for two.

Richard Lee
3 years ago – Google

10

Best hotel on our roadtrip. Nice large rooms, good location, great happy hour, delicious cooked to order omelettes. Since it was 108° during our stay we also enjoyed lots of pool time. Highly recommended.

Thomas Stitt
3 years ago – Google

8

Accommodating. Emergency stay as AC at home went out. Nice suites. Good free breakfast. Good value for the money. Comfy beds.

Ryan Schoonover
3 years ago – Google

9

Besides the room showing a little wear, the two separate areas in the room are great for families. The breakfast has plenty of options and good food and the pool is perfect.

Li Feng
3 years ago – Google

9

This hotel is so close to the Catalina foothills and so beautiful if you get can a room with view. Breakfast omlette is fantastic. Sipping coffee on the balcony with the view of the mountains is unbelievable.

Beckie Zurbrugg
3 years ago – Google

9

The Embassy Suites Tucson-Paloma village is a beautiful hotel. The rooms are clean, the beds are very comfortable and the hot, cook to order breakfast is amazing. We have loved our stay.

Richard Villasenor
3 years ago – Google

10

We had a Nice relaxing stsy the hotel is maintained very well and staff was great.

danny lancaster
3 years ago – Google

8

Very friendly staff. Excellent breakfast. Satisfactory rooms. Only negative is lot of noise from East Skyline Rd.

M Mott
3 years ago – Google

9

Clean, spacious. It's a beautiful space to stay. Friendly from the front desk to room service. Great views. Lots to do in the immediate area.

Gabriel Ramirez
3 years ago – Google

10

Very clean rooms, awesome staff/very friendly and nice variety breakfast menu

Jeremiah Metzler
3 years ago – Google

7

Nice big and clean rooms. The staff was friendly and helpful. However the garbage truck came to empty the dumpster at 5:30am every morning waking us up. I would stay here again just not in the front of the building.

John Doerfler
3 years ago – Google

7

Had a great room on the first floor. Halls are many, but easily navigated. Breakfast was great. Enjoyed my stay.

Jose Valencia
3 years ago – Google

7

Nice room and friendly staff. Made to order breakfast is nice amenity.

Omar Abubakari
3 years ago – Google

10

Nice staff, awsome look and feel, also best free breakfast i have ever had, would come back again and again

Ann McCollum
3 years ago – Google

10

Embassy Suites had a great location for me and a nice room. Mike, at the Front Desk was very helpful and recommended good restaurants. Mike spent over an hour helping me start my dead battery on my motorcycle. Thank you again Mike. Staying there was very pleasant. Dr. Joseph Baric

Amber Chavez
3 years ago – Google

10

I will stay here over and over again the staff is very attentive and the rooms are great and clean

Jim Stover
4 years ago – Google

10

Nice updated Embassy. Has a nice bar area and plenty of work space. I've only been in town for a couple days but seems to be in a nice part of town.

Ryan Johnson
4 years ago – Google

8

Clean room, convenient location, reasonable price.

Nick Edwards
4 years ago – Google

8

A pleasant hotel to stay at. There's a nice complementarity breakfast in the morning, several pools, heated and cool, and it's located near a shopping center and many restaurants.

Stephen Smith
4 years ago – Google

8

Really nice room, great location. Nice breakfast and happy hour. Shopping near the property. Will stay at this property again!

Dawn Juhas
4 years ago – Google

10

Excellent rooms. They were spacious, clean and comfortable. The breakfast was excellent with plenty of choices - both hot and cold. Would definitely stay here again!

nathan tokala
4 years ago – Google

10

Rooms were high quality, free wifi and service was excellent overall 100/10

Theresa Schmidt
4 years ago – Google

8

Two room suites. Very comfortable bed and pillows. Nice bathrooms and lobby area.

Jenna Bullock
4 years ago – Google

10

Beautiful location, being renovated currently. Happy hour and breakfast are a huge bonus.

Matthew
4 years ago – Google

9

This is a very nice place. They are currently renovating, but I think the new hotel will look very nice when they are finished.

Blake Bjordahl
4 years ago – Google

10

Nice hotel with great location and staff. Choose Embassy Suites after two horrible stays at the local Homewood Suites. This is a bettet value and experience.

BriBri Michelle
4 years ago – Google

7

the rooms are a reasonable size, it has restrsaunts near it, and there's mountain views that are amazing

Cesar Rubio
4 years ago – Google

10

Excellent place, excellent service. The 5:30-7:30 happy hour is awesome.

Charlie Abney
5 years ago – Google

9

Very friendly service. Will return.

JB A
5 years ago – Google

10

While traveling you meet many staff members from different hotels. Some that try to be nice, some pretending to be nice, then there's these wonderful people in Tucson that are genuinely nice. Great trip for a get away in a cozy studio like suite, open bar, cooked to order breakfast and more. Restaurants are walking distance away, even then I believe we missed out on free shuttling for up to 5 miles to or from any destination. Research for yourself and have a GREAT time!

Mark Notto
5 years ago – Google

10

My wife and I celebrated a combined birthday (her Big Five-O) and anniversary (yes, we married on her birthday) in the Tucson area and stayed at the Embassy Suites – Paloma Village. As a long time guest of Embassy Suites hotels over the years for both business and pleasure, the choice of stay was a no-brainer. This particular stay, however, would prove to be an exceptional one thanks to the courteous and attentive considerations displayed on the part of management and staff who went above and beyond in making our special day of celebration a memorable one. Dining at a nearby restaurant, we were pleasantly surprised when our waiter presented us with a gift card from “Your friends at Embassy Suites”. My wife and I were perplexed wondering how the staff at Embassy Suites knew where we were dining that night; so the next day I approached the front desk and asked. I was reminded that the previous day I had asked the front desk (Susannah) for restaurant recommendations and we had narrowed a list down to three or four. As it turned out, Susannah hooked up with the desk manager, Linda, who, in turn, called each of the restaurants on that list that Susannah made a mental note of to see if a reservation had been made under my name. And if the gift certificate at dinner wasn’t enough, we were welcomed with a bouquet of tulips (thank you, Kellie, for the wonder choice of flowers), chocolate covered strawberries, and a bottle of wine when we arrived back at the hotel room later that evening. Now THAT is premier service and a big check mark in the “service rules” score book that will keep Embassy Suites in particular and Hilton hotels in general on our top preferred list. Thank you, Linda, Susannah, and Kellie and any of the staff I’m missing for not only making, but being a part of our special celebratory stay in Tucson!

Jerry Kolb
5 years ago – Google

9

Definitely a 10! The front desk was so friendly and accommodating to every need. The buffet breakfast had everything you could want and more. We never needed lunch and then by late afternoon they hosted a 'Happy Hour' with drinks and appetizers. Rooms were lovely with suites and a balcony. I suggest the 2nd floor floor facing the pool and Catalina Mts. if you like a good view. Would stay there again anytime in Tucson.

Salina Szady
6 years ago – Google

10

Great staff and beautiful rooms. We asked for a small favor of a cupcake and a jar of Nutella for our daughter's birthday and they gave her a beautiful chocolate tart and a giant jar of Nutella with a birthday card! We fully expected to pay, but it was complimentary!!!