 9 927 reviews

Hilton Vilamoura As Cascatas Golf Resort and Spa

Rua da Torre d'Água Lote 4.11.1B, 8125-615 Vilamoura, Portugal Access

Hilton Vilamoura As Cascatas Golf Resort and Spa

Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly hotels in the Algarve. This attractive and modern Algarve hotel is located in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugals finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. Famed for its exemplary service and for housing Portugals largest, best-equipped spa, the Hilton Vilamoura features a wealth of leisure activities and some exquisite hotel restaurants. Enjoy bold flavors and fresh local ingredients at the elegant Cilantro restaurant, indulge with a poolside barbecue at Aquarela, or unwind with a quiet drink and stunning sunset views on the balcony of your well-equipped room, with the Hilton Vilamoura's extensive Room Service menu. Hilton Vilamoura is just 25 minutes from Faro International Airport and a two-hour drive from Portugals capital city of Lisbon. This Vilamoura hotel is the perfect base from which to explore the Algarve and the wonders of Portugal. Please note our Kids Club is open seasonally and the opening and closing of Paradise Island may depend on weather conditions.

Vilamoura is a modern town and resort, one of the most popular in the Algarve. Low rise in buildings painted in pastel shades, broad, tree-lined avenues and tastefully landscaped parkes and gardens lead to the marina, the town's focal point, where every amenity can be found. From here, boats leave to explore the facisnating Algarvian coastline, with its myriad coves, beaches and unusual rock formations. Enjoy the perfect tranquil setting backdrop with Algarve's quintessential olive groves, protected woodlands and some of the Europe's finest fairways combined with an unparalleled wealth of leisure activities.

Rooms

Accessibility

Hilton Vilamoura As Cascatas Golf Resort and Spa
Rua da Torre d'Água Lote 4.11.1B, 8125-615 Vilamoura, Portugal

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • Indoor parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Valet parking
  • Front desk
    24-hour reception
  • Baggage hold
  • Car rental
  • Check-in kiosk
  • Concierge desk
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Storage space
  • Technical concierge
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Currency exchange
  • Fire safety compliant
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Public address system
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Gift/News stand
  • Hairdresser/Barber
  • Travelling with others
    Babysitting service
  • Child programs
  • Children welcome
  • Children's nursery
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Conference facilities
  • Meeting rooms
  • Green facilities
    Local community involvement

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Health club
  • Fitness
    Exercise gym
  • Sport
    Golf
  • Jogging track
  • Water sports
  • Cultural
    Children's program
  • Games / movies
    Casino

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Buffet breakfast
  • Special attention
    FREE in-room coffee/tea
  • Lobby coffee service
  • Services
    24-hour room service
  • Room service
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Kitchenette
  • Outlets type
    Coffee shop

Breakfast

  • Buffet breakfast
  • Breakfast served in restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children aged 5 and under eat free, children aged 6-11 enjoy a 50% discount from the children's menu. Room packages including meals exclude childrens meal charges.

Pets are allowed upon request
Free: Bowl for water & food and pet bed

Languages spoken

  • English
  • Portuguese

Welcome capacity

  • Number of Meeting Rooms: 16
  • Number of Sleeping Rooms: 176
  • Largest Meeting Room Size: 46016 sq. ft.

Parking

  • FREE parking
  • Indoor parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Valet parking

Amenities

  • Security guards
  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

The Green Key

Green Key is an eco-label awarded to around 3,200 hotels and other sites in more than 65 countries worldwide. Achieving the Green Key award requires compliance with a range of criteria, including:

• Comply with legislation and CSR policy within the areas of environment, health, safety, and labor
• Prepare an environmental/sustainability policy and action plan
• Train staff on environmental/sustainability issues
• Display information about Green Key and other environmental/sustainability initiatives
• Display information about local transportation and nearby parks/conservation areas
• Implement water-saving initiatives in guest rooms, e.g. flow restrictors in taps and showers, smart watering initiatives of the garden, etc.
• Install program for the reuse of towels and/or sheets in guest rooms
• Separate waste and implementation of waste saving initiatives (including food waste)
• Avoid the use of chemical cleaning products with dangerous compounds
• Safe storage of chemical products
• Stationary and paper are environmentally friendly produced
• Implement energy-saving initiatives in guest rooms, e.g. energy-efficient light bulbs, standard-defined heating/cooling temperature, etc.
• Purchase of food/beverage products that are organic, eco-labeled, fair-trade labeled, and/or locally produced
• Avoid chemical pesticides and fertilizers in green areas
• Staff areas fulfill the same requirements as guests and public areas
• Encourage cooperation with suppliers and local community on environmental/sustainability matters

Most helpful reviews - Google and TiCATi reviews 9 27 reviews

A Google User
6 years ago – Google

6

Disappointed. This is a 4 star plus at best and I’m struggling to see why it’s rated as 5 star luxury. It’s a lovely hotel, clean and plenty to do but it’s not 5 star! The pool side beds are all ridiculously close so you are squeezed in like sardines and the rush to save beds is crazy and stressful. The staff are friendly however we had a huge mix up with our bill and it took 3 days and many staff to resolve due to incompetence which was very frustrating.

The rooms are decent and the bathroom is very good but they are not cleaned properly! Our shower never got cleaned and we had to ask for it to be done properly. They also did not clean the cups and spoons used with the in room tea and coffee facilities and I came back to the room early
Only to catch the cleaners running a used cup under hot water in the bathroom sink which by my standard does not make it clean!! Disgusting for a 5 star hotel!

The highlight is the on site restaurant which serves fabulous food at night . The bar Rubi is also very good so it does have some good points.

There is a stunning spa on site but you are charged €35 just to get in and use the jacuzzi and hydro pool. I’ve stayed at many 5 star hotels and never been charged to use the facilities, only treatments.

Overall it’s a nice hotel and the shuttle bus to the marina and beach is good but this is a very good 4 star not 5.

A Google User
6 years ago – Google

8

Amazing hotel! Fantastic service by the staff. The rooms are lovely I especially like the glass walled bathroom. The beds are also very comfortable. I really like the restaurants that are by the pool they served brilliant food. My only complaints are that the pool is very shallow and that it closes at 7:30pm. Also in the games room the snooker table didn’t have any equipment to play with and the games room was very mediocre and everything not working properly. But apart from that fantastic stay and I will definitely be coming back again.

A Google User
6 years ago – Google

9

It's a really wonderful hotel. Very nice and clean rooms, great pool area and lovely restaurant. Great steaks and wine selection. There was also a shuttle bus to marina in the evening organised by the hotel. Thanks for the lovely stay! :)

Subby
6 years ago – Google

9

A dreamy, beautiful, secluded resort which is just wonderful if you have children (more the merrier!) This place caters wonderfully for families of any size. There are about 5 or 6 pools on site. Very family oriented.

Joe Kuzniar
6 years ago – Google

9

Great hotel, excellent customer service and facilities contributed to a very enjoyable holiday. The regular shuttle service enabled visits to the bustling Vilamoura marina and to the beach where Hilton customers were well catered for. The staff were always on hand to help with any issues or ideas on places to visit. We look forward to visiting again.

Todd Hampton
6 years ago – Google

8

Nice location and easy walking distance to super market for snacks. has several nice resturants which were in the hotel itself. pool was nice in size and temperature but the bottom of the pool was very rough on the feet and needing repair. the bar service was awesome, thanks Arther for your great drinks. they have a shuttle to the marina and beach which is free and runs on the hour. we also found Restaurante Rio which we loved just a short walk away from the hotel. their service was excellant as well as their Steak on a Stone meal.

Steven Sewell
6 years ago – Google

4

This is our 3rd visit to this Hilton. I can recommend. (10 months ago)

(1 week ago)
Just visited the hotel again for another week. This visit was just ok. Too many small niggles that left me feeling I could do better. One or two I could cope with, but there were many.

1. The Cilantro restaurant closed again. I say again because it was closed last year. Please don't tell me the other restaurant serves meals. That's where I get breakfast and it feels like breakfast when I eat an evening meal. This is the Hilton not another hotel.

2. Rubi bar closed at certain times. Again nothing to bad just not what I expect from a Hilton. The menus in the Rubi bar are falling apart. The look like they have come from a cheap carry out and haven't been replaced for years. Really Hilton?

3. Pool bar closed. The upper pool bar that is. This is just unacceptable. For any hotel. The hotel Missed out on several opportunities to sell lunch and cocktails because of this alone.

4. The main pool area bar open with one staff member. I didn't even bother trying to buy anything.

5. Fewer staff by the pool generally.

6. The sun umbrellas have change. They are now cheap plastic affairs that have a cheap look. Last year's wooden, tired as they were, looked so much better

7. Ice machine's in the corridors have been removed and not replaced.

8. The moving water feature was operating on one day only.

9. Bird mess on the loungers every morning.

10. The romantic pool looked a little green around the edges.

Over all one or two of these would be ok. Not all off them..

I look forward to reading the managements comments.

Maggie Williams
6 years ago – Google

10

Exceptional Hotel. We stayed half board and the evening meal was fine dining at its best, was well worth spending the extra to eat at the hotel. the staff are amazing and our stay was just perfect.

Jayme Chartier
6 years ago – Google

7

Lovely hotel with very helpful staff. We received an upgraded room & treats to celebrate our honeymoon. Very clean and the Cilantro restaurant was amazing for dinner. Breakfast buffet was also top notch.

Mark Mcloughlin
6 years ago – Google

10

Birthday party for my son. Fantastic space for kids. The staff are great and cant do enough to help. So relaxing as its totally enclosed but with so much for the kids to do. It really is an exeptional place to have a party for kids. Will be back next year. Well reccommended.

Hans Puls
6 years ago – Google

9

Excellent Hotel. Huge SPA. Close to the Marina. Very friendly staff. Comfortable rooms. Beautiful pool area. Great breakfast. Reasonable price. A hotel typical Hilton. You will come back.

Rui Oliveira
6 years ago – Google

10

Good food. Great meating rooms

Robert B
6 years ago – Google

10

We enjoyed our stay here, the staff are very nice and friendly and the breakfast was superb except for Celine Dion music which is not necessary, the location is good and if you play golf you will love it the course looks great, the spa was also a very nice atmosphere, we had a room on the top floor with a great view.

Raymond Spence
6 years ago – Google

10

Totally relaxing experience every time. Smashing place to stay and all the staff are superb. 😀

Nestor Babula
6 years ago – Google

10

great experience from check in receptionist. very attentive & helpful with tips on surrounding areas to visit & do. upgraded to 2 bedroom suite that overlooks thr golf course which was very nice & spacious.

John Robinson
6 years ago – Google

10

Fabulous Hotel, on extensive grounds... about a 20 minute walk from the hub of the town, but I suppose this affords it to be so expansive in it's grounds and pool area's...

Robbie Mckeown
6 years ago – Google

10

Holidayed for a week here in June 17.best hotel in Vilamoura,every need catered for.pools fabulous,staff wonderful.breakfasts good but coyld be improved by inclusion of salmon,more meats available.

Dave Marshall
6 years ago – Google

5

Golf only resort with spa for non golfers.
We drove five hours for a new years eve Gala and two games of golf. Nice enough place and only a cab rIde from the Marina.

Ntando Ngwenya
6 years ago – Google

7

Facilities are ok. Staff is friendly. Situated in the affluent and quiet suburbs of Vilamoura. Very nice golf course and good swimming pool areas

lorenzo mule' stagno
6 years ago – Google

7

Great place and location. Friendly and helpful staff on the whole. Some speed issues on the catering side, and not yet accustomed to what veganism means.

Bryan Beecham
6 years ago – Google

9

Breathtaking. Beautiful facility. Best gym at any resort. Several pools. Shuttle to the marina. Many beaches nearby.

Chris de Jongh
6 years ago – Google

9

Fantastic resort, close by to the marina but has a complementary bus to drop you there as well if needed. Lots of pools to enjoy, and the hotel self is fantastic. No faults

Noreen Dougan
7 years ago – Google

9

My partner and I spent 5 nights in the Hilton and had a brilliant stay. The room's are beautiful. The Spa 7 is absolutely amazing! Nothing was a problem for the staff. Always pleasant and helpful. Can't wait to go back!

David Henderson
7 years ago – Google

9

We have found the hotel to be excellent. We are here for a week and our room is lovely. We are looking out towards the golf driving range. No views of the sea as we are just over a mile inland. It is a pleasant walk down to the marina, but the hotel puts on shuttle buses to the marina and beach during the day, and to the marina at night until 10pm. Beware though as some times are very popular and you aren't guaranteed a seat so you might end up waiting for the next one or walking or getting a taxi.
The breakfast is buffet style, with a chef cooking you an omlette or making paoched eggs if you wish. Food is great and my wife who is vegetarian has no problems.
Staff are friendly and helpful and the room is cleaned every day. The fridge in the room is rather small and you automatically get charged for things that are removed, so difficlut to manage if you want to put your own things in.
The drinks and food are expensive but what can you expect from a five star Hilton hotel?
The prices at the beach club are a little better, and the beach area is great, with towels, sunbeds and parasols provided. The beach is superb, with lovely sand and miles long!
The sea (The atlantic) is a bit rougher than we have experienced on the med, with quite big waves even on fairly calm days, but it is great for surfers and body boarders. Vilamoura is a lovely place with lots of restaurants and bars, and a nice marina with the usual beautiful boats. Many worth millions of pounds. Nice to look and dream...

Trevor Laley
7 years ago – Google

7

Very nice complex with 5 pools. Buffet evening meal is good value

Michael Eakin
7 years ago – Google

9

Great hotel and service. The omelettes were fabulous. We had a really relaxing 5 days there. The kids loved the pools and the all you you can eat buffet.

Oliver Constance
7 years ago – Google

6

Lovely facilities. Aquilera restaurant good. But the buffet and room service food is really sub-standard sadly

d m
7 years ago – Google

9

Definitively the Place to be in Algarve to spend a nice & relaxing holiday with the family. Top resort hotel, with a very dedicated and nice staff.

football mad
7 years ago – Google

6

Theres basically nothing to do. I had to spend my time at the marina and quint to de lago. Only one pool and its a hasstle to get sunbeds

Janet A.
7 years ago – Google

10

Very kind and courtesy staff. Free upgrade from a standard king room to a beautiful 2 bedroom apt. Grand and luxurious hotel. Will definitely be visiting again.

Vicky Moffett
7 years ago – Google

7

Rooms and facilities are very good. Super clean. The food isn't great and very much overpriced.

Jake Pygott
7 years ago – Google

9

Friendly Staff and a beautiful resort!! Amazing Buffet Breakfast and provides a free shuttle bus to Vilamoura, where there are tons of friendly and lovely resteraunts!

Mikey Harris
7 years ago – Google

6

Quite nice but I would definitely not say that it's 5 star. Also very far away from the marina and beach. You have to get a coach or taxi to get there. Food us also very expensive which we wouldn't mind if the quality was there also - it isn't!

Martin Dabek
7 years ago – Google

10

I had a pleasure to photograph wedding at Hilton Vilamoura in January and I love it! The weather was amazing and the couple had an outdoor ceremony in garden.The event team at the hotel is very professional and friendly, which made the wedding even more special. I heard really great feedback from the guests and the couple itself. I look forward to my next wedding at Hilton Vilamoura in June 2018.

Mark Liddell
7 years ago – Google

9

Kids Mocktails are amazing Pink Panther with smarties two daughters love visiting each year . Food is great and love having burger and chips next to the pool . most enjoyable place to relax

Evaldas Mencinskas
7 years ago – Google

8

a bit far from town, there is a shuttle bus. On site spa is lovely. Most suited for golf players.

Stan Adams
7 years ago – Google

8

Here in Feb. Get good rate deals and place not that busy. 5 min from marina. Lots of facilities here but not everything open as low season

rob burrill
7 years ago – Google

10

Amazing start to finish, got here got upgraded room free with a pool view, breakfast was fantastic, staff are amazing really look after you soo friendly worth every penny and i wish i was here longer!

Efrain Casarello
7 years ago – Google

10

Great hotel. Recently had a wedding on the beautiful gardens. Everything went very well. The staff very friendly and helpful. And the food was simply amazing, probably the best steak I've ever eaten! (and I've eaten a few...) The experience was great overall, you can tell you're in Portugal.

Chris Mccarthy
7 years ago – Google

9

Arrived for short 4 day break,Staff are brilliant,very helpful,Spa experience was amazing though a bit pricey,rooms are a good size and king-sized bed comfortable,had a great time and would rebook👍

sulekh chand
7 years ago – Google

9

Very relaxing Hotel to go with family, get your own apartment instead of room and feel you are living in heaven !!!

David James
7 years ago – Google

7

Visited friends for lunch. Very impressive surroundings and water features

Debbie Watson
7 years ago – Google

10

Just amazing. Five stars from arrival through till departure by all members of staff. Even got a birthday card in my native language! Thank you so much Dina Delgado for an unforgettable kind gesture.
Great restaurant with very knowledgeable waitress and superb service.

Jennapher Gleeson
8 years ago – Google

4

Too packed and very overpriced. Expected too q for a table when the resturant and buffet were empty.

Melina Ceiciene
8 years ago – Google

8

My husband and I, with our 9 month old son, stayed in a room we upgraded with a double balcony and separate living area. The staff were kind enough to place a cot in the room for the baby before we arrived.

The room, sheets and towels were clean and the room spacious. However the side tables in our rom were only wiped a few times during our stay (I know this because the powdered baby milk was not wiped off). In addition, the outdoor table and balcony were filthy and not cleaned once while we were there, despite me calling house keeping and requesting somebody come up to the room and mop the balcony as our son who had been crawling around had become so dirty his swimming trunks had turned black! (The balcony was bricked and allowed our son the freedom to crawl around). This was disappointing as we couldn't use the outdoor space when our son was wake, for the fear of him getting filthy again.

Overall the staff were very accommodating and friendly. The restaurant in the hotel was great, they had a different selection every night and the chef was really lovely.

The spa facilities were exceptional. I had a number of treatments which were wonderful and the therapists were friendly and knowledgeable.

The hotel had a great swimming pool and an adults only pool. The bar staff were friendly and made lovely drinks.

The hotel also had a shuttle to the beach and to town, which was useful although we enjoyed walking there and back, which took about 35 minutes.

We had a lovely first holiday with baby and would recommend this hotel.

Steven Bernstein
8 years ago – Google

9

This is a great hotel!

The rooms are awesome; they are big, our terrace is amazing, and the views are great. The staff is super friendly, and really go the extra mile for any request.

Cons:
I list these knowing they are nitpicky, but thought it could be useful for some people.

-The beds aren't very good. I travel a lot and would consider these mattresses to be slightly below average.
-The gym is small, and some of the equipment needs updating.

P BL
8 years ago – Google

10

We had a wonderful stay the daily breakfast was delicious.

Rui Vilamoura
9 years ago – Google

9

A true resort in the word´s real meaning. It lacks nothing: location, facilities and a warm and helpful staff. You should try it!

sanita Lee
9 years ago – Google

10

Very clean,very Well operated hotel, spa worry to try. Will definitely stay here again.

Madeleine Horton
9 years ago – Google

9

really good, staff friendly and rooms clean.would definitely recommend.

George Williamson
11 years ago – Google

9

One of the best luxury hotels that I've ever stayed in! Rooms were extremely spacious and spotless. Food both at the restaurant and room service were beyond all expectations. We used the transportation to the beach every day, no remarks at all. Staff, Rita above all, was extra careful and helpful. Thank you!

Sonia Carmona
11 years ago – Google

9

Stayed here for a couple of nights at the end of February. Had a wonderful time as there were barely people there, still the whole place was fully operational. What surprised me was that there were tea and coffee facilities. Rooms were spacious and the breakfast was tasty. Hope I have time to visit again soon.