 5 920 reviews

Homewood Suites by Hilton Cleveland/She

4930 Transportation Drive, Sheffield Village, OH 44054, United States Access

Homewood Suites by Hilton Cleveland/She

Welcome to Homewood Suites by Hilton Cleveland/Sheffield, a new hotel in west Cleveland featuring spacious suites and at-home comforts. Located just off Interstate 90, this Sheffield Lake, OH hotel is just 5 minutes from Lorain County Community College, 20 minutes from Oberlin College and 30 minutes from downtown Cleveland. Our all-suites hotel is designed to make you feel at home. Unwind after a day at Cedar Point in a studio or one-bedroom suite, offering a fully equipped kitchen and a separate living area with pull-out sofa bed and ottoman. Start each day with a complimentary hot full breakfast, and return for complimentary evening dinner and drinks* served Monday through Thursday. Complimentary internet access is found throughout our Sheffield, OH hotel. We want to make your extended stay here as comfortable as possible. Stop by our Suite Shop® convenience store for travel items, cold drinks and sweet and savory snacks. Relax in the heated chlorine pool, sip coffee on the patio, practice your short game on our putting green or visit the fitness center with all the latest equipment. Our contemporary lobby with local flair and digital art is a cozy place to curl up with a book. Polish your presentation in our 24-hour business center, offering printing and photo copying services and A/V equipment rental. Invite up to 50 colleagues for a conference in our boardroom or meeting room. *Local and state laws apply, must be of legal drinking age.

All suite hotel located right off of Interstate 90 and near by Interstate 80. Approximately 30 minutes to Downtown Cleveland and 45 minutes to Cedar Point in Sandusky, OH and 35 minutes for Kalahari Resort and 10 minutes away from Lake Erie. The Hotel is near by Elyria, OH where the Midway Mall is located and also 10 minutes away from Crocker Park Shopping Center in Westlake, OH. Medical Facilities like Elyria Health Center is near the hotel and also Cleveland Clinic facilities.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Safe deposit box
  • Security
  • Valet cleaning
  • Travelling with others
    Family plan
  • Events
    Evening reception
  • Meeting rooms

Rooms

  • Business
    Copier
  • General
    Fire alarm
  • Non-smoking
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Fitness
    Exercise gym
  • Sport
    Golf

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Welcome drink
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Kitchenette
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 18 years of age and younger stay free in their parent's room when using existing bedding

Pets are not allowed.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 97
  • Largest Meeting Room Size: 672 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 20 reviews

Allyson Preble
2 years ago – Google

9

The staff was incredibly accommodating and the rooms were beautiful, clean, and fully stocked (full size fridge, dual-burners, microwave, toaster, dishwasher, toaster, etc). The breakfast was incredible yummy and they have complimentary dinners with free beer and wine. The pool was small but looked clean. I will for sure go out of my way to stay there again.

Justina Pau
2 years ago – Google

7

The dishes could have been cleaner, but everything else was absolutely fantastic. And the evening social was a pleasant way to end the day, great idea and I very much appreciated it! Thank you for a wonderful stay!

Becky S.
2 years ago – Google

10

Nice experience overall! Stayed in a suite with a full-sized fridge and freezer, dishwasher (LOVED, LOVED, LOVED!), microwave, and coffee pot. There were real dishes and a stove! Like a home away from home. The breakfast was fabulous! Loved the bacon and waffles with all the toppings! The staff was very helpful and courteous. Coffee was much better downstairs than in the room, and I think they serve it all the time downstairs. Definitely would come back to one of your locations!

Pat Piekarczyk
2 years ago – Google

7

It looked like new but it is three years old. We enjoyed evening complimentary refreshments so we did not have to go out to eat after a long drive. They provided beer and wine as well. Hot Breakfast was complementary as well. It is tastefully decorated and very comfortable.

Danny Kennedy
2 years ago – Google

9

Very friendly staff. Overall cleanliness of the hotel was nice. Very comfortable beds. Food was good. And the social gathering in the evening sets them apart from most other hotels. Wonderful value.

Melinda Kennedy
2 years ago – Google

10

Rooms are very spacious and accommodating. Staff is exceptional. Pool is nice. Food is good. Love the social hour in the evening with dinner and drinks. It makes the hotel stand out from the rest. Rooms are clean and beds are very comfortable. Great value! Would definitely stay again.

Emily Wilson
2 years ago – Google

4

Overall a nice hotel, can tell that it is relatively new. We had a full size fridge, microwave, dishwasher and kitchen utensils in our suite (the kitchen knives were rusty, and there was no chance of me using them.) The problem however was with housekeeping. The hotel just was not very clean. As soon as we got into our room I could tell that they hadn't vacuumed from the last guests. My boyfriend who hates to complain told me to stop worrying about it, so I assumed that they would at least vacuum the next day and I let it go. We have been here 4 nights now and the floor is FILTHY. I put the card on our pillow to get new sheets each morning and we still have the same stained sheets! The breakfast bar was so so, pretty much what I would expect from a hotel breakfast. But the plates were wet and some had crusty spots. The coffee mug I picked up was sticky in the inside, so I opted for a travel cup. We were upset because this looked like a decent hotel and definitely has the potential to be one with proper upkeep. If you don't mind filth and you do decide to stay here, bring your own pillow - theirs are all flat and terrible.

Kimberly Williams
2 years ago – Google

10

We arrived late, and check in was a breeze. Unknown to me my son packed his game system and how I was glad that the television was able to connect with the console, which made our night quieter, because he was entertained while my husband and I got some sleep. Tha k you Homewood Suites for the Home away from Home!

Scott Riffle
2 years ago – Google

9

Beautiful and comfortable place to stay. Located near many places to see and do. Close to downtown Cleveland and lots of nearby shopping and restaurants.

Barney Klevay
2 years ago – Google

7

Very nice new hotel. Large well equipped rooms. Breakfast was not good

Anna Karas
2 years ago – Google

10

No complaints whatsoever! The location is incredibly convenient, the rooms are spacious despite all of the accommodations, and the breakfast is much better than I anticipated. I highly recommend choosing this lodging option if you're staying near Cleveland or just want a comfortable getaway!

Joel Vanbaalen
2 years ago – Google

9

Nice location, very quiet. Rooms nicely decorated. Staff was kind. Smaller pool but inside and warm. Beautiful breakfast room. The day we were there they were swamped but staff was working to refill food as fast as they could.

Ronald Wolsiffer
2 years ago – Google

10

Very clean staff is great!!! Breakfast staff amazing!!! Dance competition this weekend and lots of us here and they kept breakfast cleaned and stocked!!! Great job!!

Dancer 05
2 years ago – Google

4

It wasn't horrible. But I must say that the staff at breakfast, at least, is rude. I was getting my meal, and they pushed myself and a few others out of the way saying "You need to move". Some resident also took my waffles and the staff didn't care! The pool was also bad. It is extremely small a be the floor slopes. The floor is always wet and the people in the pool are loud and obnoxious. The staff didn't seem to care, so I left.

Starr Bartunek
2 years ago – Google

9

This hotel is very beautiful! It even has a full size fridge in the fully equipped kitchen ❤️

Sam Altomare
2 years ago – Google

9

Fantastic Hotel great service nice atmosphere very clean as you can see with the photos prices are reasonable

Maxine Kurilich
2 years ago – Google

8

I love this hotel, just like a home away from home. This was my third or fourth time staying here. Everyone is so helpful and the rooms are CLEAN and spacious. The food is also very good

Rose Maher
2 years ago – Google

9

I booked this hotel for out of town guests. The staff was very friendly and helpful in making reservations. My guests absolutely loved it! The decor is gorgeous and the suite was perfect! The location is great, as it is off the highway with stores and restaurants in the immediate area....so convenient. If we need a hotel in the future, this will most certainly be on the top of our list!

Pete Wesson
2 years ago – Google

9

That's one the best hotel I've ever stayed in. It's perfect for business and has plenty of space. I've never been disappointed with a Hilton bed either.

Douglas Mcconnell
2 years ago – Google

9

OMG this place is awesome. You get breakfast and dinner, which are very well done home cooked meals. They have bud Weiser on tap for free for dinner!!! The help are really nice. Nice rooms. I saw some negative reviews and just couldn't believe them after staying there. I figure it was some sort of review extortion. This place tries harder than anyplace I've stayed in years.

Joe Johnson
2 years ago – Google

8

Very modern decor and new hotel feel. Rooms were nicely designed and comfortable. Free hit breakfast was good, wifi was strong, close to shopping and restaurants. Cooling system when it comes to turning on the heat needs to be improved (blasts cold air before getting hot). Kitchen cookware is included-suite have electric range tops, but NO Oven. Would stay here again. Staff was very friendly and helpful

OptifIex
2 years ago – Google

10

Wow ! Clean, comfortable, affordable! We stayed there on Halloween. They have a complimentary dinner Monday-Thursday. It's really good and simple. The breakfast was supurb, we made waffles with strawberrys and powder sugar. The staff is really friendly. Try that potato salad , if I'm not there and eat it all. I read through the reviews and noticed a few "prissy" negs claiming to be diamonds. The place is hands down fantastic and these people wouldn't be totally happy with a power ball jackpot ticket.

Peter Zbasnik
2 years ago – Google

9

We rented a room for an event and rooms to stay at for some of the attendees. Service was great. Staff very friendly. Building is well newer and well maintained.

casey jewell
2 years ago – Google

10

Hotel is very nice and very clean. Double bed suite is huge. Staff was super friendly. Nice outdoor fire pit and lounge. My only problem was the milk at breakfast was warm. Other than that...5 star.

Manoj Phadnis
2 years ago – Google

9

This is perfect location for everyone... Business visitors or tourists ... Breakfast is good... Rooms are really great... At reception "Tina" helped us for super fast check-in though we reached very late at night... All staff members are friendly and nice...

Christine Thomas
2 years ago – Google

5

When I walked in, my first thought was "this place is beautiful". It is new, clean and the staff was so polite. The rooms are large and the beds/bedding we're SO comfortable. I was so impressed. My issue, there were a bunch of kids in the room directly above us. We check in just after 9pm after a long drive. They were running around for over 3 hrs (yes, past midnight). They were running and jumping. Sounded like a heard of elephants. It took me 3 calls (with a bit of time in between) before they finally stopped. At that point it was about 12:40. Such a long night. Very disappointed we weren't even offered to move to another room.

Linda Smith
3 years ago – Google

10

Lovely, clean, quiet. Free breakfast and evening "happy hour" was a bonus with free beer or wine. We stayed on a Thursday and the dinner was burgers, however there was a Quaker State & Lube right across the parking lot, and we ate there.

Brian Bennett
3 years ago – Google

8

We spent the last five days traveling 1400 miles and stayed in four different hotels. The Hilton Homestead was by far the best. From the staff who were engaging, friendly and awesome making every effort for us to be outrageously happy. To the hotel appearance and condition of the room. We will look for the Homestead brand the next time we travel on vacation. Side note the automated Homestead phone message for the hotel for those of us not familiar with the brand sounded like homeless.

Matthew
3 years ago – Google

7

Rooms are what you'd expect or nicer from a hotel in this range. It's missing a couple things I've come to elect from Hilton. There is no complimentary vanity kit or q-tips available. The staff was awesome and did everything they could for the guests. Overall, a very quality place to stay.

Kidfrom OSU
3 years ago – Google

9

Incredibly nice room, very large and much better than other Homewood suites I have stayed at. Bed was comfortable, modern finished and plenty of lighting. Wifi was decent speed as well. Breakfast was bad, as they ran out of food, but apparently a delivery truck showed late so I can't hold that against the hotel too much. Would stay here again

Farren Sleep
3 years ago – Google

10

This seems to be a newer facility. The rooms are in excellent condition and the kitchenettes work and are fully stocked. Sheetz are still newer so they're not as scratchy as an older place. Overall this is a great place to stay.

Jen Kauffman
3 years ago – Google

7

Breakfast was yummy and always full. Good service with the food. Pool was perfect for my kids. And the room was clean and comfy.

Matt Kauffman
3 years ago – Google

6

I'm a diamond member, so I stay at Hilton hotel all the time. I made for room reservations for my family the other day and specifically requested in the notes that we all be together. My brother went to check in first and so the front desk called me and politely asked me to in the future put other guests names on the reservations so they can check in without me. He was very adamant about it. So I asked him if he had us all together and he said he had to give us first come basis rooms. I really wanted to politely ask him to read the reservation first the next time, before he called and asked me to do my reservations different. It turned it ok, but we didn't have time next to each other, but were on the same floor. Then my wife left her expensive face wash there and of course it didn't turn up in the lost and found. I'm sure the house keepers make out quite well when they find stuff like this and don't turn it in.

Ana Leigh
3 years ago – Google

9

After being warmly greeted by the front desk worker we retired to our room. The bed was super plush and had fluffy pillows. The shower was great and the room quiet!

Mark Walls
3 years ago – Google

5

Breakfast buffet kept running out of plates. Why not use paper instead? Just went to cracker barrel across road. Staff suggested grab and go items. Would have liked hot meal instead.

Andrew Sheffield
3 years ago – Google

10

Very nice staff, clean comfortable room. Close to lots of shopping eating. And easy drive to Cleveland

John Przybysz
3 years ago – Google

4

Stayed at many Hilton properties all over the U.S., as a Diamond member this location needs help with managing house keeping. Stayed at this Homewood Suites several times over the past year, most recent this first weekend in June. Nice property and front desk staff always helpful, house keeping not so, room left unattended on multiple stays. Talked with front desk /several managers and GM over past year. Always told "sorry" will talk to house keeping. Last conversation with GM, told we are willing to give this location another try with improved service...kept my word and returned this past weekend, guess it was just customer service talk.

Jim Mayne
3 years ago – Google

10

Very nice very helpful people. A great place to stay.

Tanika Russell
3 years ago – Google

8

Staff is very friendly. Hotel is clean and the room and other facilities were well kept

Balaji Ramamurthy
3 years ago – Google

10

Loved my stay here. Breakfast, evening social was awesome.

Katie Fancher
3 years ago – Google

10

Fabulous hotel. Very clean, updated, very nice amenities including breakfast and a reception during weekday evenings. Rooms were spacious and nice. Would definitely stay again.

Paul Koenig
3 years ago – Google

8

Nice and quite. Rooms decent. Staff friendly. Desk a bit shaky, that's why only 4 stars.

Kathleen Inman
3 years ago – Google

8

The place was clean, breakfast I'm the morning was good, and the rooms were nice. The only thing was when I needed something there was no room service

Jeff Wason
3 years ago – Google

7

Free breakfast (wafflemaker!) and awesome happy hour. Newer facility.

Pascal Perusquia
3 years ago – Google

7

New hotel, realy nice

Dan tompkins
3 years ago – Google

9

We had a house fire and currently living here and the staff and rooms are top notch

Steven Hoover
3 years ago – Google

9

Clean, comfortable rooms with a full kitchen in room and great front desk service.

Edward Paterala
3 years ago – Google

9

Best suite I've ever stayed at. Rooms are large and clean. The complementary breakfast is fantastic!

Dan Juliette
3 years ago – Google

8

New and clean. Rooms have a full size fridge, microwave and stove top (no oven). Reception staff friendly and helpful. Monday - Thursday evenings they provide surprisingly good food.

Bre Lantz
4 years ago – Google

8

The beds are really comfy, the suites are spacious and clean. Their dinner is wonderful and their staff is really friendly. Definitely plan to stay here again

balam embarcadero
4 years ago – Google

10

Burn lugar Para pasar la noche cusrtos limpios y muy comodos

Tim Wagner
4 years ago – Google

9

Great facility. Must be fairly new or at least seems that way. It is an upgrade to most suites. I will definitely come agian.

Marquette Harper
4 years ago – Google

9

Wonderful stay. Me and family stayed here for a week on vacation and it was truly a delightful experience. We go on vacation every year and this hotel is one of the best we have stayed thus far. A hot delicious breakfast every morning and during the week a hot evening meal served in lounge. Staff was very pleasant and helpful. From front desk to kitchen and even housekeeping no complaints at all, customer service is exceptional. The room was great and bed very comfortable. Special thanks and round of applause to Mr. Motoya, Heather and entire staff at Homewood Suites for making our vacation a memorable time. See you next time.

Eric Garcia
4 years ago – Google

10

The hotel is decorated well and is modern. The lobby is warm and inviting and has free breakfast. The room was very clean and modern with a good amount of space. Really liked the full kitchenette.

Michael King
4 years ago – Google

10

It was amazing. It had a very high quality, and the staff was very polite and helpful. They also had very good Internet speeds and lots of extra amenities

Ritesh Patel
4 years ago – Google

10

Rooms were great, staff was very friendly and I will be staying there in future.

David Terifay
4 years ago – Google

9

This is a pretty new hotel and the Team there is meshing together very well. It's nice to return and have then remember you and your preferences. The rooms are nice and welcoming, always cleaned and restocked as needed. The morning breakfast is doing a great job of handling the sudden jnvreases as people come jn for a quick bite before leaving and the evening reception has the best staff I've had the opportunity with which to stay

Adam Wagner
4 years ago – Google

10

The management and staff were amazing. Special thanks goes out to the asst. manager Montay for his professionalism. I will definitely refer people to this property when traveling to Cleveland.

orlando wimbush
4 years ago – Google

9

I stayed at this Brand New hotel. when I pulled up it was amazing. indoor pool, full fitness room. you can relax outside by the fire pit patio. full hot breakfast serve in the morning and the rooms was fully equip with everything you need. the beds were comfortable. I sleep like yoga bear in the winter. I would recommend this hotel