5 815 reviews

Homewood Suites by Hilton Boston / Ando

4 Riverside Drive, Andover, MA 01810, United States Access

Homewood Suites by Hilton Boston / Ando

Welcome to the newly renovated Homewood Suites by Hilton Boston / Andover. It is our pleasure to host you on your visit to the Boston, North of Boston and Southern New Hampshire areas. Located in the heart of the Merrimack Valley, our all-suite hotel is within minutes of the Boston and Manchester airports, I-93, Routes 95 / 128 and the Massachusetts Turnpike (I-90). Nestled on beautiful wooded land, in the town of Andover, Massachusetts, you will find us centrally located to where you need to be, whether you are here for business, leisure or an extended stay. Our spacious upscale accommodations include a superbly appointed choice of oversized studio suites, 1 bedroom or 2 bedroom suites, with a separate bedroom and living area, all with a fully equipped kitchen. You will enjoy a host of amenities and home comforts that both short-term and extended stay visitors will love. In our hotel suites, you can expect: • A fully equipped kitchen with a full-size refrigerator, dishwasher, microwave, two-burner stove and coffeemaker • Two remote control televisions with a video player • Complimentary high-speed Internet access • Two telephones with dataports and voicemail • Iron and ironing board • In-room bathroom hairdryers • Dining area / workspace We are well-suited for all of your business needs. Our range of hotel business amenities means that you will always be able to stay close to the office and be productive when you are not there. Our hotel business features include: • Hotel Business Center • Fax, printer and photocopying services • An Executive Boardroom and Washington Meeting Room available for rental • Audio / Visual equipment rental • Wireless internet access throughout the hotel • Same day Dry Cleaning • Suite Shop convenience store We are located close to many office and industrial parks and other businesses that bring you to the area, including: • Raytheon • Wyeth • Bearingpoint • Siemens • Verizon • Philips Medical • Putnam Investments •

Located minutes from I-93, I-495, and I-128, the hotel is centrally located. It allows easy, centralized access to the area. The hotel is nestled on beautiful wooded land in Andover, MA gateway to Boston, New Hampshire, and major technology and office parks.

Accessibility

Homewood Suites by Hilton Boston / Ando
4 Riverside Drive, Andover, MA 01810, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Front desk
    Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Turndown service
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Child programs
  • Family plan
  • Pets welcome
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Bedding
    Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    Cable television
  • Business
    Copier
  • Spare electrical outlet available
  • General
    Alarm clock
  • Fire alarm
  • Iron
  • Smoke detectors

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Hiking trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE evening reception
  • FREE in-room coffee/tea
  • Green food
    Local and seasonal food

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 82
  • Largest Meeting Room Size: 594 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 8 15 reviews

Shazia Sheikh
1 year ago – Google

9

Loved this hotel. Stayed here with my husband and twins (aged 20 months) for a week. Very family friendly hotel, with a working kitchenette for our needs. Our room had a dishwasher, microwave, electric gas stove and a big fridge (not a mini bar). I could easily store all vegetables for my husband's salads and gallon of milk for my kids without any issues. Check in was a breeze with a very experienced lady (sorry can't recollect her name). She gave us free bottled water and gave us an overview of what to expect. She made it a point to be friendly to us and the kids every time she saw us come in or go out. They hotel has complimentary snacks every evening from Mon to Thu, though we never got a chance to experience that as we were always out during that time. The agenda for the same is usually taped to the fridge in your room, so you know what to expect on what date. All guests get to enjoy a free breakfast, which is a decent fare with breads, juices, some hot items, fruits and tea/ coffee. Their fresh waffles are exceptional. The person responsible for the breakfast spread Miss. Sima Mohamed does an amazing job. She makes everyone feel at home by welcoming them herself and making additional stuff if requested. Another attractive thing about this hotel is their willingness to help you out with grocery shopping during your stay. Every room is equipped with a blank list that you can fill up amd give at the reception by noon and they get it delivered to your room by the end of the day. The only minor disappointment was the pool which wasn't clean, had dry twigs and a few dead ants floating around (this can also be because we were the first ones that day before it was cleaned). Would definitely recommend this hotel to all families looking for something in Andover, MA.

Amanda McMeniman
2 years ago – Google

9

Always love Hilton hotels, the customer service is great and the hotels are very comfortable! This was my first time traveling with my dog and I'm glad I chose this hotel!

Chris Rose
2 years ago – Google

10

Great night, great breakfast

Tulio Santos
2 years ago – Google

9

Room was clean and spacious. Very comfortable accommodations. Great breakfast and friendly/ professional staff.

Jesse Reed
2 years ago – Google

9

Love this place. I have stayed here multiple times and it never disappoints. The lovely lady who makes the breakfast/dinner is the nicest person ever.

Lindsey Addonizio
2 years ago – Google

10

love all the stuff. They make you feel welcome and at home ❤️ It’s a very nice holtell . everyday the fount desk person says good morning ❤️ The manager is very nice and the sale manger is very nice to ❤️ And now for the fount Desk manger love her to Death !! She always talks to me and she says good morning to me every day ❤️ I love Homewood in Andover would highly recommend this place From Lindsey Addonizio ❤️

Justin Mazur
2 years ago – Google

9

Great food. POPULAR place. The people are so nice.

Ted LaCrone
2 years ago – Google

8

Stayed here for 5 nights. Suite was nice and comfortable, staff pleasant. Location so-so

Andrew Kinley
2 years ago – Google

6

The location was convenient to the highway and acted as good home base from which to get around in area. A handful of nearby restaurants are available. Rooms are as described and comfortable and clean. Staff was exceedingly friendly and helpful at all times. The morning complimentary breakfast was the only negative as the selection and quality of the food was subpar when compared to other similar breakfasts at hotels.

VAD
2 years ago – Google

7

The rooms were nice but the heating system was temperamental. The staff was pleasant. The breakfast was good.

John C. Ellis
2 years ago – Google

10

Extremely good room for the price. Big, clean, and very comfortable. The staff was very friendly.

Matthew Barnett
2 years ago – Google

10

Stayed one night for business. Staff was friendly, room was clean, and breakfast was decent for being free. I would stay here again.

Ginard Cheever
2 years ago – Google

9

Great place to stay for an Extended stay.Daily breakfast not the best but it's free with the rooms stay. Also Monday through Thursday there's a nice evening Finger foods. Nice gym With a nice outdoor basketball court.Customer service is excellent.

Michael West
2 years ago – Google

9

Nice rooms, clean. Friendly staff. Descent breakfast in the AM, and they provide a "snack time" in the evenings, comolimentary too. Stayed for 2 nights, and recommended if in the area.

Clarissa Crane
2 years ago – Google

9

We thoroughly enjoyed our stay. We got the King Studio Suite and I thought the price was very reasonable - $139/night. It included a kitchenette (with microwave, stove top, full size fridge, sink and dishwasher), king bed, bathroom and pull out couch. It was the perfect "home away from home" during our vacation in Boston. They gave us a porta-crib for our infant which worked out perfect. The staff was very friendly... especially Sima who works in the kitchen. She went above and beyond to look out for us every morning. Our little family was very pleased with our stay and plan on staying here again when we return to visit Boston! It only takes about 35-45 minutes to get from the hotel to downtown Boston. The area surrounding this hotel is quiet, peaceful and safe. (Not to mention BEAUTIFUL...there are a lot of gorgeous scenic routes around the hotel with beautiful homes and foliage!) We were so glad we chose to stay here instead of somewhere super close to Boston where it is much louder and doesn't feel as safe.

Samson Zhang
2 years ago – Google

9

Big suite rooms with massive, comfortable beds, pullout couch, full kitchenette with refrigerator. Good service.

Evan Beals
2 years ago – Google

5

I read a few reviews and would not have stayed, but price was within given budget and this hotel was comfortable travel distance to where I needed to be. I am used to staying at nicer places within the Hilton brand... this Homewood Suites was okay, but is definitely due for a renovation. The room seemed clean and the bed was comfortable, but I will admit that I looked up other hotel prices while I was in the room here. I would probable stay again if it was the right price point, but this would not be my first choice.

Charlie Muwonge
2 years ago – Google

9

We love staying at Homewood suites anytime we are in the area. The stuff are very kind and helpful. The breakfast is the best. Missi, the lady who is in charge of breakfast has the best customer services.

John
3 years ago – Google

7

Place was clean. Workout room nice. Pool nice. Eggs at breakfast disgusting! Jenna at the front desk, AMAZING! Would stay again if there weekly rates went down, but at 175.00 a night, way out of my price range.

Jeremy Ho
3 years ago – Google

7

Rooms are on a bit of the smaller side but they're clean and have nicely stocked kitchenware. All the staff here are lovely, especially the overnight check-in counter guy and breakfast lady

Angelica Jusino
3 years ago – Google

10

The rooms were very cute and well equipped. The couch was a pull out, the kitchen had some tools already stocked. The free breakfast was very full, and all of All of the staff was overwhelmingly friendly. The rooms were clean. The only complaint was that the shower floor felt loose and as a result was crazy squeaky, like old floor boards.

Luis Bernal
3 years ago – Google

9

Really good customer service all around felt right at home really nice suites and bigger than i thought

Christina Ford
3 years ago – Google

8

Everything is great. Furniture in room is a bit outdated and has divers from so many people. Pillows are great. Food option is great.

Mike Bergeron
3 years ago – Google

8

The staff is very friendly and the decor is up to date. Housekeeping does a terrific job! The rooms themselves are OK, but leave much to be desired. It is an extended stay hotel, so temper expectations.

Brit G
3 years ago – Google

8

It was just an overnight stay, but the room was comfortable and homey. Breakfast in the morning was great, largely because Sima, who ran the breakfast area, was amazing and so welcoming!! Thanks Sima!

Jonathan Lewit
3 years ago – Google

10

This place was great. The room was cozy and clean. The staff was great, especially Sima, who ran the breakfast area in the morning. We felt like we were visiting with family. Thanks for making us feel so welcome.

Jill Donahue
3 years ago – Google

9

Great breakfast, nice rooms, location is secluded, staff are very helpful and friendly.

Jeep Atkinson
3 years ago – Google

10

Clean and professional. Housed our birds. Good breakfast. Happy to spend a week here while we look for a house.

Michael Taylor
3 years ago – Google

6

The rating provided is not an indication of "style" or "elegance." It is an off-highway longer-stay hotel that is nice enough to get the job done. Staff is friendly and very helpful, and the rooms, while dated/frumpy, serve their intended function. Breakfast is provided downstairs in the morning, as are drinks in the evening (did not stay for that service).

William Fininen
3 years ago – Google

9

Very clean and quiet. Staff are very courteous.

John Jaenisch
3 years ago – Google

7

Friendly staff, clean rooms with small kitchens, great with kids

Scott P
3 years ago – Google

7

A very nice, reasonable priced, hotel. Included are a kitchenette, and breakfast buffet. While very nice, it was obviously designed for the business traveler. There are no two bedroom suites and no full restaurant.

Megan Stewart
3 years ago – Google

9

Very friendly and helpful staff; clean, beautiful rooms.

Maureen Palmer-Lavoie
3 years ago – Google

9

Very clean! Awesome staff. Highly recommend!

YomaX. dp
3 years ago – Google

10

I love this hotel. We don't have such kind of service in Ukraine

Róbert Byssz
3 years ago – Google

5

Nice stuff, only thing you might want to make sure it's too not to take room 110 on the ground floor of you don't want to smell the bacon that is served for breakfast all morning.

sam peredo jr
3 years ago – Google

9

This place was GREAT!. Me and eight of my guys stayed here for about two months if not a little longer. From day one everyone was very helpful and courteous. The breakfast was great and had a good variety of food. Dinner was good as well. They would even wait for us to get off work and make it back to the hotel before they would put up the dinner. The rooms were great and the kitchen had just about everything you would need. My only complaint was the sofa in the living room was not as comfy but still good. Next time I visit Mass. this is where i will definitely stay. A big thanks to Venice (sorry if its wrong).

Steve Chin
3 years ago – Google

10

Location is easy to find. Staff was friendly and helpful. Suite was clean and the bed was comfortable. The sofa was mediocre and WiFi was good enough for Netflix, but only after paying the 4.99/night for high speed service.

Joe Bergeron
3 years ago – Google

9

Everything was good. No problems. We were very comfortable

Julius Valdez
4 years ago – Google

9

Homewood Suites is a home away from home. The studio suite comes equipped with all the comforts of home and you can even have yourself a home cooked meal with their full kitchen. 10/10

On Tsang
4 years ago – Google

8

The hotel room at Homewood was very nice with a comfortable bed and complimentary breakfast. The workout room was clean and well lit and the pool was clean as well. Charcoal grill stations were a nice touch too. Would recommend this hotel to everyone.

Joe Bergeron
4 years ago – Google

9

Everyone working at the Suite is nice and professional. I got up early for work and they specially made the breakfast earlier for me when they noticed I was getting ready to head to work. The lobby is very nice. Really like the peace and quiet.

Christopher Ryan
4 years ago – Google

7

Check in person was on the rude side of the spectrum. Rooms were very nice and the complimentary breakfast was better than most. Breakfast staff was delightful.

Michael Wolf
4 years ago – Google

10

This place made our stay in the Boston area absolutely excellent, thank you!

Bryson Koehler
4 years ago – Google

7

Solid hotel. Great staff. Clean. I had to get my key redone after check-in as it wasn't coded to my room, which was annoying, but just a mistake.

Meghan Murphy
5 years ago – Google

9

Hotel room was very nice and clean. Lots of extra towels and staff is extremely nice. Sima the breakfast host is so nice and made us feel at home! Love the pool.

Patrick Murphy
5 years ago – Google

10

Me, my wife, my daughter and our dog stayed here while having work done to our house. While nothing is as good as home, this place certainly tries their hardest to make it feel that way. Our room was great, and so was the pool, but what really stood out was the staff and cleanliness. Nicole B. Took care of our every need. We look forward to staying here again in the future.

Lauren Scire
6 years ago – Google

8

Very clean & roomy! I booked two rooms for my husband & I to get reading in for our wedding day. The wedding was in Pelham, NH & it was a great location. We hand plenty of room for the hair stylists to do our hair & make up & the photographers. The kitchenette was perfect for our pre drinks & snacks! The price went up considerably the day after I booked the room. I think it's a bit too pricey now for the location. It seems more of a hotel that careers to corporate clients. Still, not sure if I would stay there again due to the cost unless my company is paying.