 5 820 reviews

Homewood Suites by Hilton Albuquerque-Journal Center

5400 San Antonio Drive NE, Albuquerque, NM 87109, United States Access

Homewood Suites by Hilton Albuquerque-Journal Center

Welcome to the new Homewood Suites by Hilton Albuquerque Journal Center in Albuquerque, New Mexico. Guests of this Homewood hotel can enjoy the friendly, professional hospitality while on business or sightseeing in the "Duke City." At this Albuquerque, New Mexico Homewood Suites hotel, guests can relax in the beautifully appointed guest studio suites that include King or Double Queen beds, sofa sleeper, 27-inch TV, 2-line phones, complimentary high-speed internet, and fully stocked kitchens. Guests will enjoy the daily complimentary Suite Start hot breakfast, and the Welcome Home reception featuring a complimentary light meal and beverages Monday-Thursday evenings (subject to state and local laws). The Homewood Suites by Hilton in Albuquerque, New Mexico has many conveniences that include a fitness center, an indoor pool, and a whirlpool. Welcome home to the Homewood Suites by Hilton Albuquerque Journal Center in Albuquerque, New Mexico.

Conveniently located in north Albuquerque's busy commercial corridor. The hotel is in close proximity to small and mid-sized companies, as well as numerous upscale dining establishments. Adjacent to Cracker Barrel restaurant.

Rooms

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • Newspaper
  • Business
    Copier
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Wellness
    Health club
  • Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Weightlifting
  • Sport
    Golf
  • Hiking trail
  • Jogging track
  • Jogging trail
  • Snow sports
  • Games / movies
    Casino

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 86
  • Largest Meeting Room Size: 150 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 8 20 reviews

Michelle Shryock
6 years ago – Google

7

The room definitely needed some improvements but overall we had a good stay. Once the renovations are done I believe this will be a nice place to stay.

Shane Williams
6 years ago – Google

7

Pretty average rooms. Good breakfast and dinners. Friendly staff.

David White
6 years ago – Google

9

Good location to main highways. Friendly and helpful staff. Clean rooms that smelled fresh. Breakfast was better than most. Will stay here next time I'm I'm town.

butterfly gem
6 years ago – Google

8

No hot tub but free breakfast comfortable beds small chlorine pool inside available for handicapped small parking nice staff there was a shop for little snacks and we went to the hotel twice and ordered ginos pizza both times. Would definitely recommend to stay there

Matt Schena
6 years ago – Google

5

Great location, undergoing some renovations, but friendly attentive staff and clean rooms

Lisa Roberds
6 years ago – Google

6

I was actually disappointed since we paid $194 I was expecting ALOT nicer. It needs a update bad. It was quite, the ladies up front are very nice and the room was very spacious.

Greg Frey
6 years ago – Google

8

Ok hotel. Had some maintenance issues in my room that needed to be addressed.

Shane Davis
6 years ago – Google

5

Stayed in a king suite. The room needed some maintenance, rusty shower head, noisy water lines, and peeling paint on the ceiling. Furniture was old and worn out. Bed felt old too. Staff was friendly and the room was otherwise spacious and nice. Looked like the hotel was going under some sort of remodel.

Scott Ableman
6 years ago – Google

8

Not the nicest Homewood in the world. Tough parking but nice staff and room was clean.

Andrew V
6 years ago – Google

10

We love the Homewood suites! Breakfast is always delicious and the evening socials are nice.

J Long
6 years ago – Google

10

Good clean, comfortable rooms. Nicely situated near the interstate.

JeffBlondeau
6 years ago – Google

5

Difficult to find. Maybe that's just ABQ city layout. Seems to be a smaller copy of other, larger Homewood Suites we've stayed in; this building looks like it was shoehorned onto a small lot, leaving a small space for a parking lot. Not sure the bathroom was cleaned well, i.e. had some few hairs, not either of ours, on tub and sink, not Gross but ... ? Picky, I know, but every hotel should clean and provision room so guests get that First Use feeling.

Rhodri Jenkins
7 years ago – Google

7

Nice clean hotel. Stayed in a King Size studio suite overnight and had everything you'd need for a short stay. Kitchen has a two-burner stove, fridge/freezer, dishwasher, and comes with basic dishes and supplies. Bed was incredibly comfy.

Inga Mailman
7 years ago – Google

10

Nice clean hotel. Great breakfast. Friendly polite staff. Would stay again.

Donald Sanchez
7 years ago – Google

9

Great experience! Very large room with kitchenette. Staff was very friendly when we arrived. Indoor pool and small fitness center, as well as laundry facility. Breakfast was good. Many options and nice seating. If you like beer or even just good food, highly recommend walking up the road to Starr Brothers Brewing.

Rhonda DuPriest
7 years ago – Google

10

We've stayed 3 nights in hotels on our vacation. This has been the BEST and lowest price. Thank you Homewood!

Inga Mailman
7 years ago – Google

9

Nice clean hotel. Great breakfast. Friendly polite staff. World stay again.

Jake Kappus
7 years ago – Google

7

Beds were not comfortable, whatsoever. AC did not work well either. Staff were great though.

Andrew Znika
7 years ago – Google

8

Very clean. Front desk was courteous and helpful regarding local restaurants. Great service and quality. Much to be expect with Homewood Suites.

Leonard Kyllonen
7 years ago – Google

7

Breakfast was a little slow in replenishing but aside from that the room was clean, quiet and new, the staff was friendly, parking was plentiful, and the room view of the Sandia Mountains was very nice. It was a great stay.

Lucas Gonzalez
7 years ago – Google

8

Property and rooms were a dated but that is reflected by the price. The neighboring Hilton facility was much nicer.

Atlas Fabrication
7 years ago – Google

8

We stayed in the bottom floor, it was a king bed room with a little kitchen. It was very nice, my only issue was that the bed squeaked really bad

Victor Najjar
7 years ago – Google

8

Great hotel. Large rooms, free dinner, free breakfast. Quick check in and out.

Simon Pozder
7 years ago – Google

10

The rooms are so incredibly nice and the views are beautiful. I feel at home

Andrew Gomez
7 years ago – Google

10

It was a great hotel at a great price. Complimentary breakfast, indoor pool, situated close to the freeway. The rooms are spacious and comfortable.

Mike Peterson
7 years ago – Google

8

Good location, clean, decent amenities. TV channel options lacking - guide shows MANY channels that are not available, causing a lot of wasted time scrolling for a usable channel.

Allen Marshall
7 years ago – Google

6

Overall very good. Not enough trash cans.

Jolene De Shazo
7 years ago – Google

4

Staff was friendly and helpful. Check in and check out were quick and easy. The room quality was not on par with what I've come to expect from homewood Suites, which is the biggest disappointment of the trip.

Carlo DeSantis
7 years ago – Google

10

Everything was really nice at the hotel. The only problem was the lack of reassurance in the surrounding area to go to. The only two were Denny's and cracker barrel

Rich Butler
7 years ago – Google

8

Clean rooms. Very nice hot breakfast. Located close to fiesta grounds and very close to a park& ride for the fiesta.

Andrew Hoogenakker
7 years ago – Google

4

3 star basic hotel that's a little older. Nothing really close but a dennys across the street. For the price, you can do a lot better.

tristan stewart
8 years ago – Google

8

nice rooms and a good location. the staff seemed helpful too

Joshua Childress
8 years ago – Google

10

This was a great place to stay. The room was covered by work, so I have no idea how much it cost. There was always hot coffee in the lobby, free breakfast 7 days a week, free dinner Monday - Thursday, so a huge plus if you want to save that per-diem. The room had a full kitchen, complete with stove, dishwasher, full size fridge, plates, pots, pans and cooking utensils. Indoor pool and hot tub. Friendly staff. One conplaint, the breakfast staff don't know how to cook hash browns. They were very undercooked. Otherwise, everything was great.

D Torres
8 years ago – Google

7

Very nice, clean rooms. Some rooms have 2 TVs, this is handy when traveling with kids. A full size fridge, microwave and stove top with 2 burners are available. The breakfast is really nice but they do not have very much seating and it can get crowded if the hotel is full. Nice indoor pool and fitness room with nice, well kept equipment.

jeff stark
8 years ago – Google

8

Our 37th unique stay at a Hilton property
Parking: adequate
Check in: swift and efficient, front desk staff friendly.
Room: clean, adequate closet space and very comfortable Bed
Amenities: Full size refrigerator, medium size microwave, 2 stove top electrical burners, dishwasher, kitchen wares, coffee maker, toaster & Flat screen TV
Noise: Didn't notice much outside noise, we were tired and slept through the night.
Room darkness:85%-could never get the shades close enough for total darkness.
HVAC: A/C in good working order not too much noise.
Bathroom: everything in working order,
Breakfast: Normal Homewood breakfast, omelets, Bagels, Danishes, Fruit, oatmeal, juice, yogurt, cold cereals, coffee, waffles, apples, bananas and more
WiFi: included
Fitness center: didn't get a chance to use, but had the normal adequate amount of treadmills, elliptical machines and free weights
Evening snacks:
Staff: friendly and welcoming
Location: close activities in Albuquerque, the airport and I-25 interstate
Checkout: no problem

Jessica Grable
8 years ago – Google

7

What a great stay! The lobby is a great place to congregate and reconnect with family and friends! This is our second stay and we will come again.

Stephen Daw
9 years ago – Google

7

Very nice stay. Staff was friendly.

Deborah Berthiaume
9 years ago – Google

6

our stay was 3 nights-10/02-10/05.main purpose of review is to share price switch at check in.While the hotel was lovely-rooms very clean and nice and breakfast well done our check in was unpleasant.We pre booked 7 months ago thru Expedia for $95.00 per night.Upon presenting Expedia paperwork at checkin the manager came flying out of the office to tell us he could not honor that price..We went back and forth for 10 minutes trying to resolve this sudden price switch.He blamed it on a Hilton web site error on Expedia.i then said that over the USA a listed price is always honored--the owner/business should absorb the error-not the customer.He said we could stay elsewhere--Hello--Ths is the week of the Albequerque International Ballon festival--there were no rooms to be had even six months ago.He finally agreed to drop price to $139.00 per night.We were still unhappy/angry but we needed a place to stay after traveling all day from Mass. to get there.Upon our return Expedia contacted them on our behalf for a refund---answer was no.Expedia will be refunding our extra charges themselves after several phoone calls with 15-20 minute waits each time. The matter is resolved but not by Homewood suites.Sorry but in the retail busines that is called a bait and switch.

D Gray
11 years ago – Google

10

We stayed there 4 days and 3 nights. 3rd floor with a view of the Sandia Mountains. The King Suite I had requested was waiting for us when we got there. Check in was a breeze, staff was fast, friendly and efficient. The breakfast they served is NO CONT BREAKFAST...... This was so fabulous, every morning there was something different. Almost like a full buffet. Delicious, fresh and hot. Their breakfast staff very friendly and helpful. The money paid for this stay was so well worth it, actually, I feel like I gyped them somewhat... I have NEVER NEVER had a better hotel stay than what I experienced here. My only SUGGESTION would be to advise your guests that you have a luggage cart they can use to tote the luggage to the room, other than that... clean room, exceptional service, I am one very happy guest! My next hotel stay, I will certainly find another Homewood Hilton..... Kudos to all hotel staff... YOU WERE MARVELOUS...........................