 5 922 reviews

Homewood Suites by Hilton Louisville-East

9401 Hurstbourne Trace, Louisville, KY 40222, United States Access

Homewood Suites by Hilton Louisville-East

The Homewood Suites by Hilton Louisville-East, KY hotel is located in the East End of the Greater Louisville, Kentucky region, close to numerous office buildings and industrial parks such as the Forum, Corporate Campus, Bluegrass Industrial Park and Eastpoint Business Park. Major nearby corporations include Ford Motor Company, Farm Credit Services, University of Louisville Shelby Campus (within walking distance), General Electric, UPS and more. Also within close proximity to several healthcare related facilities such as Baptist East, Norton Suburban Hospital and Jewish Hospitals. Our hotel is in walking distance from several restaurants. Local shopping nearby and both Oxmoor Mall and the St. Matthews Mall are within 2 miles. Kentucky attractions such as Churchill Downs, Six Flags Kentucky Kingdom, the Louisville International Airport and Tom Sawyer Park are nearby our hotel. Our Homewood Suites hotel in Louisville-East features 100 suites with 24 two-bedroom suites, 30 one-bedroom suites and 46 studio suites. All suites have fully-equipped kitchens which include a full-sized refrigerator, microwave, coffeemaker, toaster, dishwasher, two-line phones with voicemail, complimentary WiFi, sofa sleepers and 55-inch TVs. Iron, ironing board and hair dryer are standard in all suites. Our Homewood Suites hotel has a business center open 24-hours and is complimentary for guests to use and includes a computer, printer, fax and copy machine. Enjoy our complimentary Suite Start hot breakfast buffet seven days a week in our Lodge, a Welcome Home Reception Monday through Thursday evenings, on-site laundry facilities, outdoor pool, complimentary grocery shopping service, as well as snacks and sundries available to purchase in our 24-hour Suite Shop. Make Yourself at Home!

The newest and only Homewood Suites by Hilton in Louisville is located in Greater Louisville's booming East End within minutes of a wide variety of restaurants and shopping. Homewood Suites by Hilton is within walking distance of the University of Louisville's ShelbyHurst Campus, the Bristol Bar and Grille the Forum Office Park where several companies reside, and no more than 15 miles of all of Louisville's major businesses and attractions. The Homewood Suites by Hilton is a hotel designed for the extended-stay traveler because guest fell right at home. Our 100 suites offer separate living and sleeping areas, with plenty of space to unwind after a hard day's work, entertaining or meeting with clients. All of our suites have fully equipped kitchens with stove tops, microwaves, dishwashers, coffee makers and toasters. Other unique suite amenities include two-line telephones with voicemail, complimentary internet access featuring both wired and wireless High Speed connections and in-room movies. You can begin your morning with our Suite Start breakfast which includes a wide variety of hot and cold items complimentary to you before you head off for a hard day's work or a day full of Louisville attractions. If you are here Monday through Thursday evening enjoy our complimentary Welcome Home Reception in our Lodge for a light dinner.

Rooms

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Technical concierge
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Child programs
  • Children welcome
  • Children's play area
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • Newspaper
  • Business
    Copier
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Tennis court
  • Games / movies
    Casino

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
$75(1-4 nights),$125(5+nights) 2 pets Ma

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 100
  • Largest Meeting Room Size: 896 sq. ft.
  • Largest Meeting Room Capacity: 40

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Host social function

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 9 22 reviews

Ronald Perkins
4 years ago – Google

8

Phenomenal room, HOWEVER!!!! No vending machines at all on the premises. There is a sweet shack in lobby. That being said, 2 20oz cokes, a 20oz sprite and 2 small bags of chips.....$16 Absolutely ridiculous!!!!!!!!!!!!!!

Jason Smith
4 years ago – Google

10

Very clean and quiet hotel. Staff was friendly and helpful. We had a great stay and would definitely return.

Michelle Leed
4 years ago – Google

9

The staff were very friendly and accomodating. Rooms were very spacious, clean and the kitchen had all essentials for cooking and doing dishes! I would definitely stay here again!

John Culley
4 years ago – Google

10

We have stayed here for medical travel for my son for seven years and have always had great customer service! Traveling with with a medically fragile child is not easy but Karen and staff go out there way to make our stay as easy as possible. Karen never fails to greet us as we come in or hug us as we go on our way.

Matthew Hesson
4 years ago – Google

10

I spent seven weeks at Homewood Suites on an extended business trip and was thoroughly pleased with the room and especially the staff. Being away from home for so long can be difficult, and everyone I came in contact with from the front desk to housekeeping, engineering and management were wonderful. Thank you for helping to make my time away from home and family as pleasurable as possible.

Anthony Raynor
6 years ago – Google

10

We liked the facilities quite a bit. It is easily located off the main thoroughfare. The gentleman at the desk was very friendly and efficient. The facility itself is very neat, clean, new and modern. The room is literally a suite and quite large. Everything is in good repair. The common area comfortable and oversized. The pool is right-sized for the kids. There is a grill outside for cooking, two guys were taking advantage of it and boy did it smell good. We're through here just for one night, but if I were back in the area I would certainly stay here again

Stephen Burfield
6 years ago – Google

10

Very convenient place to stay in Louisville KY area. Offers free breakfast and wifi. Great for families, kitchenette in every room. Convenient to lots of restaurants and attractions. About 40 minute drive to Bourbon Trail distilleries.
Front desk and all hotel staff are extremely friendly and accommodating.
For weekday travelers has a free beer, wine and appetizers reception Mon-Thur 5pm - 7pm.
No charge for parking.

Dennis Horn
6 years ago – Google

7

Nicer than expected but we've come to rely on Hilton properties for consistent quality and experiences. Nice, clean place with large rooms. Bathroom shower glass door off the tracks, but everything else was nice. But what is it with hotel thermostats? Are they just placebos? I’m told that the “close door” button in elevators is fake—it does nothing. It just gives the user some false sense of control. Is it the same for hotel thermostats? Before bed, I sat the thermostat at 70 (it was a very hot and humid day) and woke up to a 74 degree room. This has happened at just about all hotels, so I’m thinking I’m being misled.

Domonic Ray
6 years ago – Google

10

Pool Birthday Event for children. Nice hotel and staff. Sleepover was in a very spacious suite.

Laurel Greene
6 years ago – Google

9

Staff was friendly, check in was easy, rooms were up-to-date and clean with no broken furnishings. My daughter forgot her toothbrush so I asked at the front desk if they had one and they gave her one for free. Breakfast was great it was eggs, bacon, sausage, biscuits and gravy and the usual continental breakfast items. The only complaint I have is that the pool wasn't open yet they said that the pool would open May 25th even though it was at least 90° two of the days I was there. All in all it was a great stay and I would stay again.

Vonda Ellis
6 years ago – Google

5

The halls are smelly but the suites are nice. The bed isn't horrible but it's certainly not soft. Great location next to good restaurants and set back from the street so very little traffic noise. The front desk people are extremely nice and helpful.

Cassi H
6 years ago – Google

9

Had a great stay here! Everyone was super friendly and helpful. Had a wonderful dinner the night before and breakfast the next morning. The room was very clean and bed was super comfortable. I'd definitely stay here again.

Gatekeeper57 fred
6 years ago – Google

10

The location is great , we did have the do not disturb sign on out door so I haven't yet seen the room service , the breakfast was good and the room is vary nice, over all pretty great

Emi Siplinger
6 years ago – Google

9

Homewood Suites is my favorite Hilton brand to stay at! This one specifically we were amazed within our first 10 minutes. We were super sad that we did not get to the hotel in time for the evening reception, but the lady who ran it was there and insisted we take enough food for our whole stay. She did not want it to go to waste. She was my favorite person there! All of the staff our whole weekend were great! Everyone was friendly and helped us however we needed! The room was clean and beautiful! My only complaint would be that I was not a fan of the pillows or the duvet. I ended up using the extra blanket in the closet. I also wish there was an oven, but that is obviously not something they could have helped me with. The workout room was very nice. TVs were built into all the cardio systems. They had a nice half basketball court and outdoor seating area. All in all I will absolutely choose this Homewood Suites next time I am in the Louisville area.

Victor Peterson
6 years ago – Google

10

I remember I was here last month and the staff were friendly. Everything went smoothly and I got no issues at all with the place. The price and reservation were okay since you are paying what is worth your money.

I don't care if I pay more as long as they keep the services perfect. I highly recommend if you would like to stay in a place where you surely can say cozy with great staff.

Katherine Lee
6 years ago – Google

9

The rooms here are clean and the bed is comfortable. Every week night there is free food in the evening (salad, pasta, sliders, pizza). It's in a great location with tons of places to eat within ten minutes. The staff is super nice. I would definitely stay here again.

Aaron Harvey
6 years ago – Google

9

Clean rooms, breakfest could use some work, washers and dryers are cheap. Over all a great experience. Close to some restaurants. Near alot of options.

Shafer Produce
6 years ago – Google

10

Great comfort and friendly staff. Second time I've stayed at a Homewood suites and I have not been disappointed yet.

Shari Morgan
6 years ago – Google

6

Close to restaurants and shopping, good taxi service.

Pam Sullivan
6 years ago – Google

7

Plenty of amenities. Good location. Close to restaurants.

Jim Keplinger
6 years ago – Google

5

Good place. Not the greatest evening staff, the beds are old, but the rooms are rooms and reasonably quiet. I like the chain and use them a lot, but this location is less than.

Micah Sparrow
6 years ago – Google

10

We had a wonderful stay here. The staff was friendly, and super helpful when we had car troubles. They went the extra mile to make sure that my group could check out late if we needed to, they contacted car repair services and helped us pick the cheapest, most reputable options. I would definitely stay here again!

Rachele Plencner
6 years ago – Google

10

Very nice hotel. Great staff.

Luther Howard
6 years ago – Google

10

Great stay. Comfortable and huge beds. Workers were great and friendly.

HerrDescartes
6 years ago – Google

10

Beautiful hotel with kitchenette & very easy, close access to a bottle store for wine or Scotch just next door to Lucky's Grocery which is actually one of the finest, quality grocery stores I have ever visited.

David Kent
7 years ago – Google

10

Great staff and look forward to be back next year

Kevin Raines
7 years ago – Google

9

Friendly staff, cleanliness, and great room service. My family really enjoyed our stay. The breakfast is really good, too!

Jonathan Worsley
7 years ago – Google

9

Great Hilton hotel. Big spacious rooms that are clean. The hotel is quiet and in a great area near places to eat.

Jennifer Wolf
7 years ago – Google

9

Very nice clean rooms! All service was great and I would recommend this hotel to everyone. Better than I expected. 8/6/17.

Lisa Giannelli
7 years ago – Google

9

The hotel was ideally located from the conference center I needed to attend. My room was immacilant and huge!! The staff waa exceptionally friendly and curtious

Beth Edens
7 years ago – Google

9

Fantastic place to stay! Staff is friendly and helpful. Breakfast is great and room was clean.

Matthew Tedder
7 years ago – Google

8

Beautiful hotel. Lobby is very modern and elegant. First impression here is spot on. The room was very cozy and quiet. I think there is a good level of soundproofing in the walls, ceiling, and floor, as I didn't hear a thing from any adjacent rooms. Where this place stumbles is the breakfast and dinner option. Food is is very minimal and spartan. I get the impression here that the management is trying to keep a tight budget. For a Thursday night they had chicken fingers on... a hot dog bun with a tiny green salad selection. Friday's breakfast was equally underwhelming. Also the food serving area is extremely dark, it almost feels like a cave. On the other hand, staff were very warm and friendly. I would stay here again for the quality of the hotel room alone.

Bryan Hackenberger
7 years ago – Google

9

Manager Dan was fantastic. Room was nice, plenty of room for whole family. Quiet well kept outdoor pool and hot tub. Enjoyed the stay!

Melissa Brich
7 years ago – Google

7

Alexis at the desk was a delight! Hot breakfast options were pretty typical for hotels nowadays. Room was clean. Pantry by front desk didn't have many options. Wanted some ice cream & the only flavor they had was plain vanilla. Overall an average experience.

Billy Sanders
7 years ago – Google

7

Booked the hotel for a class reunion. Perfect location, staff was over the top, very accommodating. Food at the bar and restaurant very good and generous servings. Check in and check out was a breeze. Would definitely book another event and stay here again.

Sara Brown
7 years ago – Google

9

We were very impressed with the variety of foods offered. My friend got a bacon cheeseburger with home made chips. I got a southwest chicken wrap. Both were excellent. The only reason we didn't give it a 5 star was the food took a while to come out. The bill was much lower than expected. We highly recommend this place

gary rogers
7 years ago – Google

9

This place has had a huge renovation! Totally remodeled... Once you walk through the door and see its stunning décor, you believe that you will spend a pretty penny. However, its quite reasonable. The staff are very fast and friendly too. The buffet has a huge variety. From sushi, hibachi, Chinese and a little bit of American. Its absolutely stunning..

Donna Adcock
7 years ago – Google

10

This is an awesome place to stay! We had a double queen for two nights. Our suite was more like a spacious apartment. The staff was professional and pleasantly helpful. As motel breakfast goes, this was one of the best because of the variety and tasty cooking. We were very impressed!

Mary Lee
7 years ago – Google

9

Wonderful property with quiet spacious rooms. Nice open reception area with full cooked breakfast as well as complimentary evening special reception events. Staff was top notch. Pleasant, caring and efficient. Convenient to restaurant, shopping and interstate. Can't wait to come back!

Febry Fawzi
7 years ago – Google

7

Was a good stay. Location is pretty center to the business district. The room was big with living room, kitchen, and big bed.

Chris Evans
7 years ago – Google

10

Loved this hotel. Everything about it spoke hospitality. The team is wonderful and the hotel is in excellent shape - very clean and experienced no issues at all during our stay. I highly recommend this hotel.

Kristin Bukovec
7 years ago – Google

9

We have stayed here twice on the beginning leg of a road trip and then on the way back and loved it both times. On the second leg of the trip, we weren't supposed to be staying in KY, but due to two sick toddlers, we called the Homewood Suites in Louisville at 10pm hoping they had availability. They did, -and when they learned we were traveling so late with sick kids, they upgraded us to a two bedroom suite AND made sure it was on the ground floor. As a mom of sleeping sick kids, that alone is amazing. Thank you, Homewood Suites for making a terrible situation feel much more bearable and much more like home.

Dan Maldonado
7 years ago – Google

9

Beautiful, brand new hotel. Many hotels in the area but this one tops them all.

Guy Holland
7 years ago – Google

7

Newly renovated, friendly staff, and reasonable rates.

matt harris
8 years ago – Google

5

It's fine. They need to do general maintenance. Drains so slow you cannot even get the water to hear up before it hits the overflow drain. So disgusting.

Matt Honeycutt
8 years ago – Google

10

Great hotel. Our room was plenty spacious for my wife and our kids. The breakfast was good, I just wish they served it past 9 on weekdays.

Matt Kiemeyer
8 years ago – Google

10

Stayed 1 night. Room was great. Hotel was clean. Staff was friendly. Would definitely stay again.

Kevin Menschel
8 years ago – Google

10

Absolutely wonderful! The rooms were beautiful! Staff was very friendly! Would definitely stay here again!

imran ansari
8 years ago – Google

9

Home from home. Been here twice and really have nothing bad to say about it. Miles ahead of the competition. We just stayed at the marriott residence Inn and it pails in comparison to this place. Rooms are huge, quality fixtures and the place smells so fresh. Worth the price difference.

Peter Elliot
8 years ago – Google

10

Clean room with all the conveniences. Friendly and courteous staff. Good location. Highly recommended.

Jeff Clark
8 years ago – Google

8

Like it. Rooms are big. Breakfast is good.

John Vance
9 years ago – Google

6

The hotel was good overall. Breakfast was good, rooms were clean, beds were comfortable, staff was helpful. All to be expected.

However, the purpose of a hotel is to give you a comfortable place to sleep. Sleep was tough to come by. I had a 1st floor room right by the pool, which sounds great until you see that there are NO BLACKOUT CURTAINS in the room. So the ridiculously bright lights surrounding the pool almost fully lit up my room all night long, this resulted in very little sleep on my behalf. Not to mention the razor thin sheer curtains have you little to no privacy from on lookers enjoying the pool. I have no idea whose idea it was to not install blackout curtains in the rooms, but they need to add those immediately.

Crystal Coyazo
9 years ago – Google

7

I always stay here on business for at least a week at a time. Its clean and a great value

Rebecca Rakestraw
10 years ago – Google

10

Great service, friendly staff, awesome room, very comfortable beds, free warm breakfast: eggs, potatoes, sausage, waffles. What more could you ask of a place? Well worth the 30,000 hilton points!

Candace Simmons
10 years ago – Google

10

I am so appreciative of the staff at this Homewood Suites location! They were able to work me in to stay at the hotel under some pretty impossible circumstances.

The room is incredibly clean and well maintained. It even smelled good when I first entered.

I will definitely be staying here again if I ever happen to be in Louisville.