 5 915 reviews

Homewood Suites by Hilton McAllen

3801 Expressway 83, McAllen, TX 78503, United States Access

Homewood Suites by Hilton McAllen

Located in the newest development of McAllen, Texas. Nearby major corporations include McAllen industrial, commercial and residential areas. The Homewood Suites by Hilton McAllen is either within walking distance or a short drive from a variety of restaurants, just minutes away from local shopping and La Plaza Mall. US and Reynosa, Mexico International Border are approximately 10 miles away from the hotel. The New McAllen Convention Center is adjacent to the Homewood Suites by Hilton McAllen. The property features 114 studio or one and two bedroom suites (separate living and sleeping areas). All suites have a fully-equipped kitchen, full-size refrigerator, microwave oven, coffee maker, two phones with data ports and wireless High Speed Internet Access. Iron and ironing board and hair dryer are standard in all our suites. The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. Enjoy our daily complimentary Suite Start hot breakfast, a Welcome Home Reception Monday through Thursday evenings, complimentary local calls, on-site laundry facilities, and complimentary grocery shopping services, as well as snacks and sundries available in our 24 hour Suite Shop.

The Homewood Suites by Hilton McAllen is conveniently located in the heart of the Rio Grande Valley in McAllen, Texas. Augmented by a classic Spanish/mission style architecture, the Homewood Suites by Hilton McAllen is an all-suite four story hotel that features 114 spacious studio, one bedroom and two bedroom suites. Every suite at the Homewood Suites includes a fully-equipped kitchen with full size refrigerator, dishwasher and a two burner ceramic cooktop. All suites are enhanced by 32'' High Definition TV with expanded cable programming, and work space large enough for studying, work projects, or entertaining. Wired and wireless High Speed Internet Access is available in all suites and all public areas of the hotel. In addition, each suite includes two telephones with data ports. Guests will enjoy the complimentary Suite Start hot breakfast daily and the Welcome Home Reception featuring a complimentary light meal and beverages Monday through Thursday evenings while visiting the Homewood Suites by Hilton McAllen hotel. Guests of the Homewood Suites hotel in McAllen, Texas can also enjoy a state of the art Precor Fitness Center, outdoor heated swimming pool and a Sports Court. The lodge features a large area to unwind and relax with a flat panel plazma television, leather furniture, and an expansive gas burning fireplace. Make Yourself at Home at Homewood by Hilton McAllen.

Rooms

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Fire safety compliant
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Turndown service
  • Valet cleaning
  • Wakeup service
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • Newspaper
  • Business
    Copier
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Health club
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Tennis court
  • Water sports
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
75(1-4n),$125(5+n)2petsMax,dog/cat only

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 114
  • Largest Meeting Room Size: 875 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 9 15 reviews

dariusz kociołkiewicz
6 years ago – Google

8

Perfect for business and private staying. Typical breakfast - nothing special but service and rooms perfect especialy suits rooms. And what's most important for me - they offer smoking rooms

Noodles Rich
6 years ago – Google

5

As much as this is my favorite Hilton hotel in Mcallen, Tx the front desk staff can be rude and discriminating. I didn't get her name but because of my rate, she asked me where and which facility i work for as if she didn't have my information in my reservation where I booked it online. They've flat out admit it 'because of my rate' is why I can only get a king bed. The nice older lady was a little nice in the morning when I checked out and the breakfast lady too but the rude one that checked me in the evening looked younger and short.

MrGabrieldeleon
6 years ago – Google

7

Great hotel for families. Good breakfast, confortable rooms. Kind staff

Sarah Almaguer
6 years ago – Google

9

The room was very comfortable and I felt like I was at home.

Ashley Garza
6 years ago – Google

9

Attended the hotel for a work event in a conference room. Lovely atmosphere and has no complaints the time that I spent there.

SYLVIA ANGULO-JANG
6 years ago – Google

9

We were displaced from our home due to sewage backing up into our house and flooding it. Stayiing at Homewood Suites has been the best decision in our lives. The hotel room feels as if we are in our own home, it has a full kitchen, living room, bedroom, etc. Aida, Isai, and Noe prepare the best hot breakfast everyday as well as dinner Monday- Thursday 5-7 pm. They have been extremely nice and helpful to us. The front staff is very friendly and always attentive to our needs. The room was cleaned every day too. Next time you want to stay at any hotel, choose Homewood Suites and you will be delighted. My husband and I will dearly miss all the attention when we leave next week.

Jose Guzman
6 years ago – Google

10

Outstanding Customer Service. Best Hotel to stay in McAllen. Thank you Homewood.

Leah Brown
6 years ago – Google

8

Good location! Fixed an issue we had and upgraded our room. Breakfast is just ok. I would stay here again.

Davina Duran
6 years ago – Google

7

Nice place. Friendly front desk & cleaning staff. Did not get to try complementary Happy Hour but others were enjoying as I passed thru.

Cristina Sifuentes
6 years ago – Google

9

Love this hotel, I call it my second home and quite frankly want to make it my first. I hold a residency with my boyfriend and it makes our stay so worth it. Great employees and great service.

Jennifer D
6 years ago – Google

6

As much as this is my favorite Hilton hotel in Mcallen, Tx the front desk staff can be rude and discriminating. I didn't get her name but because of my rate, she asked me where I worked and which facility as if she didn't have my information in my reservation where I booked it online. Also, I normally book rooms with 2 beds but this Homewood suites will find a way to never have it available so I have to get a king bed. The nice older lady was a little nice in the morning when I checked out and the breakfast lady too but the rude one that checked me in the evening looked younger and short.

Dawn Garzia
6 years ago – Google

9

I am never disappointed when I with Hilton, but this hotel was very nice and the people were very helpful. Kudos to this location and the staff as well.

J Hoke Peacock II
6 years ago – Google

7

Good location. TV did not work in living room. Very spacious suite.

Nate Westby
6 years ago – Google

5

Rooms were spacious and decently clean. But somewhat run down. Holes in window, etc...

Villosaurus Wrex
6 years ago – Google

9

Great sized rooms for the price. Hotel seems a bit dated. The complimentary breakfast and dinner during the week is a huge plus. If I travel south again, I'll definitely stay here.

Jennifer Garcia
7 years ago – Google

9

We stayed here in a 2 room suite and it was worth it! Although the pool area was a bit crowded with about 3 families we still had a good time. All the staff were extremely helpful and very courteous. We were 6 in the suite but it could easily fit up to 8 comfortably. It has 1 room with a king bed, a living room with a pull out full bed and another room with 2 queen beds. The kitchen was a good size considering it's a hotel and it had a good sized fridge. The beds were comfortable and the rooms were spacious. If you enjoy BBQing they have an area outside with plenty of room to do that and it was clean! I would definitely recommend this place.

mireya white
7 years ago – Google

10

Friendly staff and lovely place. Great location next to night life and food as well as convention center.

Bobby Hughes
7 years ago – Google

8

Great location and service. I wish they had better options for room service.

Amanda G
7 years ago – Google

10

We stay at this hotel every time we visit the area. The rooms are always clean and the staff courteous. The suit style is perfect if you have kids since they can sleep on pull out in the living area. Plus there is free breakfast.

Jim Miller
7 years ago – Google

9

Clean room, shuttle service to pick up from the airport, and free beer. Great combo for me.
There is included breakfast in the mornings, and 5-7 every evening they have a keg of beer and appetizers set out for free.
They also have a nice pool and a basketball court.

David Vaughn
7 years ago – Google

7

Clean spacious rooms. Free beer at happy hour is nice although the selection wasn't the best.

Drew Anderson
7 years ago – Google

10

Awesome service. Very friendly staff who are more then willing to accommodate you on your needs and help where they can. Very clean rooms with fully stocked kitchens. Pool water us very well taken care if. 1 of the best I have ever seen. Would definitely recommend

Richard Lira
7 years ago – Google

9

Great service! Nice rooms! Friendly staff! Feels like home!

R Flores
7 years ago – Google

10

Good location, very reasonably priced. I used the conference room for 3 days and couldn't have been happier. Ask for Cynthia!

jordan parrao
7 years ago – Google

9

Great stay. Asked Front Desk staff if they could place a stuffed bear in the room, so I could surprise my girlfriend. They gladly helped me out. They were very friendly. Wished they had name tags so I could thank the young woman personally. The room itself was very clean and very comfy. Had a lovely stay and would greatly come back again. I am an IHG member, but am thinking about switching to becoming a Hilton member now. Thank you Homewood Suites for an amazing stay.

Janice clark
7 years ago – Google

7

We stayed here for a family visit. The cleanliness, friendliness of the staff, the bar, the pool, everything was beyond expectations. It was also dog friendly and the cocktails were made from scratch and very tasty. I highly recommend staying here. We will be back.

MNFiasco
7 years ago – Google

6

Average Homewood facility with decent services. Rooms are fairly clean.

Buford Jankowiak
7 years ago – Google

8

Internet service was lousy. It dropped my connection every 5 minutes. I received an email to pre- check in but was given a different room at arrival so that was a waste of time. Decent breakfast but limited selection. Coffee is good. Quieter than many other hotels in McAllen.

Harold Campbell
7 years ago – Google

8

The Homewood Suites is clean and neat and located close to medical care, shopping and dining. The best feature of this motel was it's staff! Every need and question was answered quickly and courteously. Will plan to stay there again.

Johnny Pena
7 years ago – Google

9

The place is really nice and modern, and the service is fantastic! They do have a evening social where they have tons of food, and if you're of age Wine and beer on tap. The only con is the wifi is so incredibly slow.

Charles Philip
7 years ago – Google

6

Laundry service is ok, messed up my order but did not charge due to mistake. Breakfast isn't great. Rooms are clean and well maintained.

Michael Carey
7 years ago – Google

10

Room is nice. The drinks in the evening were great. Free shuttle to places around McAllen. From my experience, I'd recommend it.

Joe gama
7 years ago – Google

9

Great staff, hotel is very clean, would stay here again.

Melissa Egan
8 years ago – Google

8

Great value for size of room

Rosendo Zamora Jr
8 years ago – Google

9

It wa sgreat and the sweet was fantastic

Collin Hinchman
8 years ago – Google

9

Nice rooms, great location to restaurants and shopping

Edd T
8 years ago – Google

8

The maid service was great, every one was super friendly and helpful. Free breakfast every morning was great. My only complaint was they didn't have change available for the washing machines. I needed this as it was a two week stay.

Francisco Ramírez
8 years ago – Google

8

The hotel is about 2 years old. The rooms are ok and personal is very kind. The only complain is the AC. It works ok but it cant reach the entire room.

Diana Cabana
9 years ago – Google

9

Wonderful staff. You truly feel at home away from home.

yvonne machado
9 years ago – Google

10

nice and clean.

Idalia Gaza
12 years ago – Google

9

Me encanta, buen servicio, amable atención, hermoso lugar...

A Google User
13 years ago – Google

9

I just love it here, the rooms and staff are very nice...