 5 921 reviews

Homewood Suites by Hilton Phoenix North-Happy Valley

2470 West Charlotte Drive, Phoenix, AZ 85085, United States Access

Homewood Suites by Hilton Phoenix North-Happy Valley

Welcome to Homewood Suites Phoenix North-Happy Valley. We offer convenient Access to the I-17 Corridor, as well as Free WiFi, Free breakfast, a Fitness center, an outdoor pool, business center, and an evening on Wednesdays. Our accommodations include studios, one and two bedroom suites, short term and extended stay. Enjoy convenient access to shopping, restaurants, sports venues, and golf, as well as Flagstaff and the Grand Canyon. We also offer easy access to additional family fun and businesses nearby including Six Flags Hurricane Harbor, Shops at Norterra, Reach 11 Sports Complex, Honeywell, American Express, Farmer's Insurance, USAA, Safeway Service Center, Cigna Health, and Wells Fargo.

Experience the excitement of the nations 5th largest city, the rich beauty of the Arizona desert, world class golf and shopping, Major League Baseball Spring Training and professional sporting events…all within minutes of the Homewood Suites by Hilton Phoenix North-Happy Valley. Located in northern I-17 corridor of the Valley of the Sun, you will have convenient access to all points of the Valley. If you are traveling from Phoenix up to Flagstaff, Sedona or the Grand Canyon, our location in the north end of Phoenix is ideal.

Rooms

Accessibility

Homewood Suites by Hilton Phoenix North-Happy Valley
2470 West Charlotte Drive, Phoenix, AZ 85085, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • FREE movies/video
  • Business
    Data port
  • Desk
  • Desk with lamp
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
$75(1-5n),$125(6+n)2pet max,dog/cat only

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 134
  • Largest Meeting Room Size: 380 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 9 21 reviews

Jen P
6 years ago – Google

8

My husband and I had to check in here for two reasons, 1) the monsoon cut the power at our house and it wasn’t planned on coming back in till 5am next day 2) the first hotel we went to (double tree) by metro was dirty and ac did not work. So we googled hotels and found this one. Immediately we were greeted by the gentleman working at the desk (7/9/18) and he was very nice and compassionate about our situation. The room was clean and the ac was perfect! We feel we found a great place to stay whenever we have another incident like this at home. Only reason I didn’t give it five was because the wi-fi didn’t work on my laptop. It just wouldn’t connect no matter what I did, the ice maker in our fridge kept waking me up and lastly we had some loud guests above us but that one isn’t the hotels fault.

Jen P
6 years ago – Google

8

My husband and I had to check in here for two reasons, 1) the monsoon cut the power at our house and it wasn’t planned on coming back in till 5am next day 2) the first hotel we went to (double tree) by metro was dirty and ac did not work. So we googled hotels and found this one. Immediately we were greeted by the gentleman working at the desk (7/9/18) and he was very nice and compassionate about our situation. The room was clean and the ac was perfect! We feel we found a great place to stay whenever we have another incident like this at home. Only reason I didn’t give it five was because the wi-if didn’t work on my laptop. It just wouldn’t connect no matter what I did, the ice maker in our fridge kept waking me up and lastly we had some loud guests above us but that one isn’t the hotels fault.

Sonia Flores-Sanson
6 years ago – Google

8

I liked this hotel alot. Layout of the room was nice. Room had a bit of a musty smell to it which is the only reason why i give 4 stars. Otherwise bed was very comfortable. Would definitely stay again when we are back in area.

Jennifer Klein
6 years ago – Google

10

Great place to stay in North Phoenix. This hotel is relatively new, the rooms are large and comfortable. The staff was all very pleasant and friendly. Overall, a great place to stay. Highly recommended.

Lorenzo Juarez
6 years ago – Google

10

One Of Our Top Places To Stay When We Are In AZ.
Staff Is Awsome And The Rooms Are Always Clean.

Richard Glueck
6 years ago – Google

10

The finest motel I've stayed in in many years of road travels, bar none! I have to report the staff, every member of the staff, whether desk personnel or housekeeping, asked if we had everything to our satisfaction, or if we would like assistance. The food offered at breakfast and in the early evening, was excellent and varied, with plenty of choice. The room was clean, expansive, well equipped, and the bed was comfortable. Mind you, I was on crutches at the time we stayed, and every amenity I could ask for was offered before I needed it. Use of the pool was open to my extended family as they visited. You could not ask for a finer residence in the Phoenix area. May I note these staff members, Maya, at the desk, Mikey and Blanca, from the kitchen.
Clean, quiet, and accommodating. The best.

Nicholas Green
6 years ago – Google

10

I was going to give a lower review, but the staff made this a 5 star review. I checked in early afternoon and the family above me checked in later in the evening. They clearly had kids bouncing off the walls. To avoid a big fight with the family above me I just asked if they could move me to another room. Even though they were pretty much booked up they were able to shift things around to get me some peace and quiet after a long day of traveling and working. They apologized multiple times even though it was not their fault the family above me was the issue. Other than that, the rooms were clean and the pillows were great. I tend to have neck soreness if the pillows aren't good and I woke up feeling well rested. I will stay here again if I'm in the area just because of the great staff.

Laura Miner
6 years ago – Google

9

Went here for an overnight stay in the two bedroom suite. The front desk person was very nice. I was not too impressed with the free breakfast, but not complaining since it was free.

Kaustubh Kadu
6 years ago – Google

8

Great place for happy hour. The pool could have been better since it looks pretty small but great for kids. Been there only once but when I entered the room lobby got confused for directions to pool since the signs are pretty confusing inside.

Dean Bradley
6 years ago – Google

8

Nice rooms with a free happy hour and dinner. Will definitely stay again when in the area.

Lori Plank
6 years ago – Google

10

The rooms were very nice and the staff extremely friendly and helpful. Myra at the front to desk was super. Gave us suggestions for things to do and see and treated us like long lost friends.

Aaron Sandoval
6 years ago – Google

10

The room was VERY SPACIOUS!!! The staff made me feel like I was staying in a 5 star hotel. The price was very affordable for our weekend stay!!!
I will stay here every time I come to Phoenix!!

Joseph Hawkins
6 years ago – Google

9

Was named guest of the day at check in and was able to choose my room. Very clean and extremely comfortable. Breakfast was delicious and a good variety of food. Very pleased with my stay.

Devon Boisen
6 years ago – Google

10

I am staying there for work on an extended period of time and everybody has been absolutely wonderful. I would recommend this hotel to anyone.

Derek D
6 years ago – Google

9

Clean, friendly and had a great appearance. The room was huge. I was just there to visit friends but I would consider staying at one in the future

Chanelle Robinson
6 years ago – Google

9

Homewood suites was great. The front desk associates were good and the rooms are really spacious. They have a breakfast, dinner and free beer and wine on Tuesday Wednesdays and Thursdays. I would definitely go back. The beds are very comfortable.

Colleen Hawley
6 years ago – Google

10

Clean rooms, great staff. It's close to shopping and amazing hiking trails.

Tugba Turel
6 years ago – Google

9

İt was a great experience. My first hotel room that has stove, refrigerator,dish washer,pans,plates etc.big room with two tables,one sofa. I wouldn't ask for more. The only thing I didn't like the pillows other than that everything was awesome. Thank you for great room Homewood suites

Stephen Yancey
6 years ago – Google

9

Staff from front desk to maid service very nice and accommodating. Amenities the best. Room outstanding and clean.

Keegan Condie
6 years ago – Google

9

The rooms were amazing! Much bigger than anticipated. No bath tub but shower was spacious. Full size fridge and practically an entire kitchen in the suite! Highly recommend for business or pleasure!

Andrew V
6 years ago – Google

10

Rooms are comfortable, love having a separate bedroom and a full size kitchen. Breakfast is great and the evening social has delicious food. Great place to stay!

Wendy Dyer
6 years ago – Google

9

Awesome customer service. I had surgery and was an incredible discomfort. The staff did everything they could to accommodate our needs. They went above and beyond. Happy hour meal and drink is a bonus. Breakfast was tasty. Our room was very clean.

Andrew Dyer
6 years ago – Google

10

The peole here are AWESOME! Literally some of the sweetest people on the planet work here. We need to stay here for an extended period of time and the hotel manager personally came over to meet with us and show us the room we were going to stay in while we are here. They offer shuttle service to local shopping and medical facilities and will drop you off and pick you up on your schedule.
The rooms are very spacious and well laid out. There is plenty of space for 4 couples or 8 very close friends if you include the sleep sofa.
The hotel is within walking distance of lots of shopping and food options and there is a movie theater on the North side of the mall opposite the hotel so it is walkable but a good walk so wear comfortable shoes.

I really cannot say enough good things about the staff here and would definitely stay here again when I am in the area.

Jacy Jefferson
7 years ago – Google

8

Nice clean hotel. Customer service is excellent. Breakfast is always good. Nice area with shops movies, restaurant too.

Amber killgore
7 years ago – Google

9

This was a very nice hotel. While driving through Phoenix we got a flat tire at 2 am and this was the only hotel with a room available. The suite was very clean and modern while the staff was friendly. Would love to stay here again

Mark JaCobson
7 years ago – Google

9

Room was awesome. Lobby is great. Staff was sweet I'll stay here whenever I can

Robb Robles
7 years ago – Google

9

Visited some coworkers in the north phoenix location for dinner and drinks. The food, although was good, was basic meatballs with noodles. But the variety at the salad bar was nice, also the chilled mugs used for the beer on tap was a plus. No other interaction with staff, rooms, or services.

Sparkle and Blush
7 years ago – Google

10

Very nice accommodations, we enjoyed our stay! Mikey in the kitchen was awesome! He makes breakfast and dinner by himself and does an amazing job and our kids loved him! The breakfast and dinner is complimentary so that's also nice.

Lauren Rivera
7 years ago – Google

9

This hotel was perfectly situated on our way up to the Grand Canyon. The gentleman at the front desk was polite, courteous and informative. The breakfast was awesome. Fresh biscuits with sausage gravy, waffles, yogurt bar, huge bowl of fresh fruit. We we're pleasantly surprised. Will return if we are back in AZ.

Carlos Ledesma
7 years ago – Google

10

Great staff, great amenities, and great food service while being served. Certainly better than your average hotel complimentary meal. I did have my rental stolen from the parking lot, which was a serious nuisance. But obviously the fault does not lie with the hotel, or staff. The area is nice, and I did not expect anything like that. So, ensure your vehicle is secure and belongings stowed as they also have no exterior cameras to monitor the parking area.

Mike Wiley
7 years ago – Google

9

Good location right off US 17. Friendly staff. Clean room. Comfy bed. Kitchen with utensils and a full size refrigerator. Can't really ask for much more.

Daniel Flores
7 years ago – Google

9

We've have had a wonderful stay at the Homewood Suites-Happy Valley. The staff is so nice and went out of their way to make our stay the best! Housekeeping did a great job of keeping our room spotless. We would also especially like to thank Nayeli and Mikey from the food service staff and the front desk staff, especially Sylvia...

Janice Washingto
7 years ago – Google

7

Well maintained hotel, comfortable well equipped suites, excellent free breakfast and free parking. Walking distance to a shopping mall with diverse dining options. Pool with hot tub. Close to highway 17 so there is some level of traffic noise both day and evening.

Randy Nerbas
7 years ago – Google

10

Really like this place. A huge shopping complex right behind with lots of restaurants. Also, like all Homewood Suites, breakfast 7 days a week and the receptions 4 nights a week, dining options a numerous. Full kitchen is nice to fill with fruit, snacks, etc. Location is great, right on 17 just a couple miles north of 101, making it so easy to get anywhere. Staff are fantastic and know the area very well. Service is also really good.

Brian A
7 years ago – Google

10

Great suites! Nice and roomy. Walls are kind of thin though.

Emily Wilson
7 years ago – Google

9

We enjoyed our stay very much. We had just flown into Phoenix, and we drove about a half hour north to this hotel. We were driving to Sedona the next morning, and we thought this hotel was the perfect spot to stay for one night.

Serjik Sayad
7 years ago – Google

8

Excellent service from great staff, very clean, the morning breakfast that is included tends to get very crowded nearing the end, make sure to be there early. There's a gym too that is adequately equiped.

Jack Hughes
7 years ago – Google

5

The staff was exceptional! They were so friendly and helpful and made you feel at home! The rooms were spacious, clean, and more than we expected. The location was close to food, the theatre, walmart, and other amenities. Very convenient. We definitely would stay here again!

Ralph Stewart
7 years ago – Google

10

The M-Th Social Hour was completely unexpected: light dinner and finger foods, plus beer and wine! Very friendly staff, extremely accommodating. Very comfortable beds, full kitchenette with dishwasher, and i noticed many people with their pets. We will stay with them again!

Corina Manci
7 years ago – Google

7

Very nice and beautiful hotel. I was only visiting family, so i dont know how the staff are. Very close to restaurants and shopping centers. Right off the I-17.

Jeff Staudt
7 years ago – Google

7

Very nice and newer Homewood. Very accommodating staff

Matt Sayar
7 years ago – Google

7

The hot breakfast is a nice touch. The room is decently sized, but the kitchen is tiny. The TV is in a weird place that doesn't make it convenient to watch from either the bed or the couch. Very nice otherwise.

William Lerstad
8 years ago – Google

5

Apparently there is a special way to work the ACCOUNT unit that was not explained nor provided. The TV channel listing did not match the TV channels on the tv. Dinner seemed cardboard and boxed. Aside from that breakfast was awesome. The people and service was awesome. Over all an excellent bunch of upbeat and cheery staff. I would stay there again but go n out for dinner.

Andre Fernandez
8 years ago – Google

10

Larry, the evening manager was great, breakfast was wonderful in the morning. The employees worked really hard when a rush of last min eaters came down and best of all, they had a smile om there faces. We really liked that.

Matthew Sartori
8 years ago – Google

7

Solid value and decent rooms. Nothing to write home about, and a bit of wear is starting to show. Still my go-to budget hotel in the area.

Cody Xoumanivong
8 years ago – Google

9

Really good value, great area to stay in! Friendly staff and awesome rooms. Definitely will stay again when in Phoenix!

Eric Arias
8 years ago – Google

7

The hotel is centrally located, but he design of the hotel is odd where the elevators are located at the far end of the hallway. The evening happy hour had surprisingly good food most nights. Edward, the front desk clerk, is the star of the hotel. He has a great, upbeat, personality and you can see him racing from one end of the hotel to another to attend the needs of the guests.

Gatlin Lewis
8 years ago – Google

8

The hotel was nice and clean. I only give it 4 stars because at some point I was accused of not being a guest at the hotel by one of the staff. I'm sure it was a mistake or misunderstanding. Still good place to stay

Jacob Jones
8 years ago – Google

10

Beautiful hotel. Professional/friendly staff. Very clean and spacious rooms. Food was great and atmosphere was fun. Highly recommend visiting

Andrew odorous
8 years ago – Google

7

Not too shabby a place to stay when your AC dies in your house during the summer. Clean cool and comfy.

Randy Nerbas
8 years ago – Google

10

Great hotel, newly renovated and in nice shape. Great location, tons of shopping and restaurants right here. Staff is excellent.

Mike Peller
9 years ago – Google

10

We just want all to know what a great experience we had at the hotel. We are from Oklahoma City and were there to see our grandsons high school team play in a tournament. We want to compliment everyone at the hotel for their fine service and friendly staff. In the dining area Amerique, Danielle, Mikey and Carmen. At the front desk Ed and Amy and Chris in maintenance. He even asked us if everything was ok and that we needed anything. I see why this hotel property was voted #1. Very well managed and all the folks were there to help with your needs. And lets noT forget the cleaning crew as they were remarkable. Pool was fantastic and well maintained. By the way we are Hilton Honor Members and this is no doubt the best property we have stayed at. CONGRATS TO ALL, JOB WELL DONE AND WILL SEE YOU AGAIN IN 2 YEARS, IF NOT BEFORE.
MIKE PELLER AND FAMILY

John Oldani
10 years ago – Google

9

Great place to stay in the far north valley. Clean and comfortable hotel, well-maintained rooms, lobby and pool. Free breakfast was good. Very customer friendly staff. Love this chain and love this hotel!

Marshall Maxwell
11 years ago – Google

9

This hotel experience was top notch mostly because of the friendly staff the updated facility.
Complimentary breakfast and dinner. The hotel employees want to ensure your hapiness while you stay there and there is a shuttle that drive you around during your stay, but mostl importantly; they will pick you up from the airport.

Thanks too the great staff - YOU MADE MY EXPEREINCE GREAT!