 5 819 reviews

Homewood Suites by Hilton Rochester/Greece NY

400 Center Place Drive, Rochester, NY 14615, United States Access

Homewood Suites by Hilton Rochester/Greece NY

Conveniently located just Off of Interstate 390 and within easy reach of the New York State Thruway Interstates 90, the Homewood Suites by Hilton® Rochester/Greece hotel is the ideal accommodations option when visiting Rochester, New York! Our hotel, featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining, and extended stays, and includes: • A separate living area with a pull-out sofa bed • Fully equipped kitchen with a full-size refrigerator, microwave, stove top, dishwasher, dining table, coffee maker, kitchen utensils, and cookware • Complimentary high-speed wired and wireless Internet access via fiber optics • Two 32 Flat Panel TVs with DVD Players and on demand movies • Two speaker phones with voicemail While at the hotel, guests can also take advantage of a range of hotel-wide amenities and services, including: • Indoor swimming pool • Whirlpool • Fitness center • Complimentary business center • Meeting room • High-speed wired and wireless Internet access via fiber optics • Guest laundry • Outdoor barbecue • Outdoor sports court • Complimentary parking We offer a complimentary Suite Start hot breakfast buffet seven days a week, and a Welcome Home reception every Wednesday evening with a light meal and beverages. Additionally, guests can find an array of fine dining options within minutes of the hotel. Visiting Rochester for leisure? Don't miss some of the area's most exciting attractions. The Homewood Suites Rochester/Greece hotel will place you within convenient reach of: • Ontario Beach Sate park • Corn Hill Landing/Genesee River • Blue Cross Arena • Seneca park Zoo • Strong Museum of Play • George Eastman House • Rochester Museum and Science Center • Downtown Historic District • Geva Theatre • University of Rochester • Rochester Institute of Technology • Eastman School of Musi

Conveniently located just Off of Interstate 390 and within easy reach of the New York State Thruway Interstates 90, the Homewood Suites by Hilton Rochester/Greece hotel is the ideal accommodations option when visiting Rochester, New York!. Additionally, guests can find an array of fine dining options within minutes of the hotel. Visiting Rochester for leisure? Don't miss some of the area's most exciting attractions. However, if business is your main purpose of travel to Rochester, you'll appreciate our hotel's close proximity to a range of businesses and corporations.

Rooms

Accessibility

Homewood Suites by Hilton Rochester/Greece NY
400 Center Place Drive, Rochester, NY 14615, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking
  • Train access
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    Fire safety compliant
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Family plan
  • Pets welcome
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • FREE movies/video
  • Newspaper
  • Business
    Copier
  • Data port
  • Spare electrical outlet available
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Whirlpool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Fitness center
  • Sport
    Jogging track

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent's room when using existing bedding

Pets are allowed upon request
$75(1-4n),$125(5+n)

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 95
  • Largest Meeting Room Size: 575 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Secured parking

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews - Google and TiCATi reviews 8 19 reviews

dkmoney007
6 years ago – Google

10

Good hotel -- check-in process was quick and easy. A lot of it can be done on the Hilton app. The rooms themselves are clean and well-maintained although they could use some updating. Friendly staff. No issues, and I will be staying here again.

Eugen Eugensohn
6 years ago – Google

10

Modern, bright and clean lobby and common areas. Subdued lighting in hallways. Suite was spotless. Kitchen with a full size refrigerator, 2 burner cooktop, microwave, dishwasher and sink with disposal. Cuisinart mini brewer made surprisingly good coffee with the included pods. Living room area included a comfortable couch with a large wheeled hassock, two armchairs and a flatscreen TV on a stand. A small dining set with chairs divided the two spaces and held the telephone, hotel directory and power/data ports for network access, USB charging and AC.

Bedroom was very comfortable and well appointed. High quality sheets, pillows and a seasonally appropriate blanket/spread covered a firm mattress that was ultra-comfy to lounge on while watching the in room TV. High ceilings, separate temperature control and a ceiling fan made it a perfect chamber to sleep well in. A vanity with a sink is just off the bedroom, while the shower and lavatory is a separate area with a door. The closet is in between, covered by full length mirrored doors. Outside noise was minimal - the bedroom seems to be very well insulated from interior noise.

With a location that's literally seconds from highway access to all parts of the Rochester area, minutes to casual food and shopping and a quiet, park like setting, you'd have to try hard to find a better hotel experience without breaking your budget. Modern, exceptionally clean and nicely appointed - with friendly, helpful staff - and a great location. 5 stars in my book. Well done, Homewood Suites!

Biggs Darklighter
6 years ago – Google

7

I have stayed here for 3 separate weeks on business over the last year. I have experienced clean rooms, comfortable beds, and fair pricing. Close to restaurants and major routes. Continental breakfast is average with a good dining room and fireplace at the entry.

Casey Wilson
6 years ago – Google

9

I will recommend this hotel to everyone! From the frontdesk staff to the breakfast staff to the house man to the engineers thru housekeeping, everyone was very polite and a pleasure to get to know. They all take pride in their jobs and it's awesome to see and feel true hospitality.

Adam Macino
6 years ago – Google

9

I arrived very late in the evening and promptly went straight to my room. I am a Gold member with Hilton and was greeted with a letter in my room welcoming me to the property. The room was cleaned and I was very pleased with the quality of care from the staff. I will gladly stay here again when I travel back for work

Nicholas Bouffard
6 years ago – Google

10

Rooms were great and beds were comfortable. Water temperature fluctuated randomly but was the only complaint. The hotel was completely full, so it wasn't too surprising.

Maureen
6 years ago – Google

10

Wonderful hotel - super big room ! Very clean , awesome bed & pillows . Very quiet - slept like a baby. Melinda at the front desk was so great! She arranged our rooms so my family could all be near each other & allowed us to check in early . She helped my aunt who needed Tylenol- she was just wonderful! I would highly recommend staying here . I will definitely be back .

Coby Weinstock
6 years ago – Google

10

Hotel was great. Large clean room, inviting lobby and friendly staff.

Sean Ireland
6 years ago – Google

9

This is by far the best hotel my family has stayed at in a very long time. For a family of 5, having all the amenities right there. Is a huge plus for us. Thank you for a great stay.

Sean Ireland
6 years ago – Google

9

They is so much to say. All good that is!! From checkin to checkout we have had a great experience. The room was great and want we need for our family of 5. The free breakfast and dinner with beer. Yes that is right, free dinner as well as beer/wine. We had a great time and we will be coming back 100%. Thank you for the great customer service from your cooking staff to the hotel staff. It made my life easier with 3 kids.

Sara Frey
6 years ago – Google

8

Nice staff, clean room. Can't say it's perfect because the whole third floor faintly smelled like smoke the while time we were there

macluvva
6 years ago – Google

7

Definitely a reputable location! One of the better breakfast offerings that I have encountered. The room was great with lots of table and desk space. The entire place was decorated and laid out on an eye pleasing fashion. I'd definitely recommend

Rachel Jonasse
6 years ago – Google

9

Weird location on this back road, nice interior. The room had a little kitchen, livingroom, two queens, and the bathroom was separate from the sink (water closet). Careful in the entrance in winter it can get slippery.

Greg Wheeler
6 years ago – Google

10

Great rooms, efficient staff, clean and neat hotel. All I needed at a reasonable price.

Mike Miller
6 years ago – Google

10

The staff here is awesome, One of the top Homewoods I've stayed at. More child friendly than most of the Homewoods I've stayed at which seems to be a 50/50 split on if it's a good thing depending on who you are. (Not staff, they are awesome and very accomodating) I was a child once so it doesn't really bother me. I'm going on a job in Hawaii after this one and I'm actually kind of disappointed because I really love everyone here and they feel like a great big family. Some of the other reviews mentioned that it isn't the cleanest hotel but my experience has been vastly different. Everything is immaculate and the housekeeping staff does a great job! It's worth mentioning that I can be crotchety and picky and I haven't had any issues with the cleanliness of any area that wasn't caused directly by guests. It's always been addressed quickly and graciously by the staff. Special shout out to the guy with the black hair at the counter (really sorry I don't know your name) Jess at the counter, Melissa who is usually in the breakfast area in the morning, the curly haired and older woman at dinner. You guys are great!!

*I've been staying here since November and I've never seen there not be any towels in the pool area. It is kind of hot in there, but very welcome for me after spending all day in the cold. I'm really not seeing any of the maintenance issues other posters have talked about and I always have plenty of towels, wash cloths, etc. I really can't see needed any more than what's provided.

justin willoughby
6 years ago – Google

8

Exceptional Homewood Suites location. I've stayed in plenty of them, mostly in major cities - and this one was on pace with the best of them.

Shelley Fergus-North
6 years ago – Google

6

This is my third time staying at this hotel. Very nice rooms. Staff is very nice. Breakfast is ok. The kitchen staff seem to always be running and can't keep up with re-filling the food trays. Never any towels by the pool

b ho
6 years ago – Google

5

Pool area is filthy and never has towels out. Room is comfy and spacious. We checked in with 2 adults & 3 children. Our room had 3 bath towels.
So no pool towels and short towels in the room as well.....this place needs to increase their linens budget yo!
Breakfast was decent. Better quality and better staff then the last time we stayed here a year ago. We have tried 5 or 6 hotels in Rochester. Not a lot of quality in this city, so we'll prolly hit this spot up again next trip to the Strong Museum 🙄

Kyle Longnecker
6 years ago – Google

7

Nice suites provide all the amenities a business traveler could need. The hotel WiFi is fairly slow unless you pay for the upgrade, $4.95/day, which in this day and age is unacceptable. The continental breakfast and community dinner was very nice and the staff supporting it was fantastic. Overall I was very happy with my stay and will return my next trip to the Rochester area.

Pam Bunt
6 years ago – Google

8

We visited friends staying here. Nice facility. Fairly updated and very clean. No bar though?? C'mon! Was easy to park and staff was helpful.

Elizabeth Pichardo-Burr
7 years ago – Google

10

Suite is roomy and clean. Full size frig, decent clean stove, pots are immaculate, all kitchen utensils thou can think of. Staff is friendly. Nice sugar oil and gym. Their breakfast is plentiful. We had a fabulous stay. We will definently return. (3 adults 3 kids ages 15-3 We were comfy in out suite)

Katie Woodthorpe
7 years ago – Google

8

Very nice and clean. Need better service at breakfast and try to keep food warm.

Anthony Tam
7 years ago – Google

9

Location is just off the highway, very convenient to go to any location or attraction in Rochester. Rooms are spacial, and my family love staying at this hotel. Highly recommend for tourists traveling with kids to stay at this hotel.

Hadi Moradian
7 years ago – Google

7

Overall good, clean rooms, housekeeping is done every day. But the elevator was always busy and slow.
The strength of this hotel is complementary afternoon buffets.

LasVegas Ginger
7 years ago – Google

10

Wow! Service....it's exceptional. Dinner is served during the week with Debbie, it was a treat. She's an absolute gem. Great room, clean, nice fragrance. I'm very impressed.

Kristy Baranoski
7 years ago – Google

9

Had a great experience. Great sized room. Breakfast was good with lots of selections.

Steven Loosle
7 years ago – Google

7

Very nice hotel. The they fed us dinner a small dinner the night before the night we got there. It was good and fulfilling. I did not stay for breakfast. Rooms were in very nice condition and excellent beds. All equipment worked very well TVs were large. Service was good.

Sharah Blankenship
7 years ago – Google

9

My family comes into town for the annual family reunion, and always stays here. We often meet in the large atrium near the entry to visit over subs from Wegmans, coffee and sodas. The hotel is always accommodating and kind, and I would recommend it based on the generosity they have shown us.

Kybenor Beyor
7 years ago – Google

9

Very clean, excellent customer service staff. meals were well prepared.

Joshua Foster
7 years ago – Google

9

Rooms were spacious and clean. Staff was friendly. Above average free breakfast.

Andy Begnoche
7 years ago – Google

10

Very nice, clean room, friendly staff, great amenities. Zero complaints

Rob Walsh
7 years ago – Google

6

Very nice hotel, accommodating staff, large nice rooms.. Good bang for the buck

Alicia Sutphin
7 years ago – Google

10

Very clean and accommodating hotel. Beautiful bedroom set up. Continental breakfast was delicious with lots of options.

Amanda Mazzilli
7 years ago – Google

10

Nice hotel. Nice rooms. Staff was great! I will definitely come back!

Lori Hamilton
7 years ago – Google

8

Nice, clean, daily breakfast and happy hour w/ free beer and wine. Food isn't great, but it will do in a pinch. Rooms are clean, good cleaning service and room restock.

Jade Anthony
7 years ago – Google

10

Rooms were clean, front desk attendant was helpful, free breakfast was great

Michael Palm
7 years ago – Google

6

Room is fine. Pool is very loud even with only a few people in the area. Breakfast was good.

Monica Williams
7 years ago – Google

6

Ok hotel. Needs thorough cleaning done. Plenty of professionals staying on business which was good. But on the weekend the hotel turned into party central of all ages. From loud obnoxious adults to little kids running up and down halls and everything in between. So if you want to relax after a long work week it'll be hard. Breakfast was the usual but the food for the evening social could use some revamping.

Talon Gambee
7 years ago – Google

10

Wonderful room very clean and smelled fresh. The staff were kind and very willing to help. Breakfast was good and had plenty of options

Lindsay McElligott
7 years ago – Google

9

Place was great. Staff super nice.

Utsav Vakil
7 years ago – Google

10

Great service, good location. Very warm and friendly

Harley Schreib
7 years ago – Google

10

Lovely room that was spacious and beautifully decorated. Well worth the money

Josafat garcia
7 years ago – Google

9

Great service and great rooms

Francis Mathew
7 years ago – Google

10

Nice hotel with a simple layout. Self sponsored happy hours and dinner seem to be good turnouts here.

Melissa
7 years ago – Google

10

The front desk staff that greeted me was super friendly and courteous! It's a very nice hotel with spacious rooms.

Shawn McDonald
8 years ago – Google

6

Staff did a very light cleaning of our room, and have never moved furniture to vacuum. Under tables, corners, under window ac looked like it had never been vacuumed. An overflowing garbage can from the last guest was left under the sink. I called and told them I left it in the hall because it smelt, it was still in the hall 12 hours later. Not the end of the world but people constantly had to ask for items at the free breakfast. Could be better and will try some place different next year.

Rebecca Quilty
8 years ago – Google

5

The room was clean, but was supposed to be nonsmoking and it definitely smelled of covered up cigarette smoke.

Travon M
8 years ago – Google

9

This hotel was amazing. A fully stoked kitchen with the bedroom separate. Great staff and welcoming environment.

Andrew Hull
8 years ago – Google

10

Visited some family here while they were in town. Room was very nice.

Giuseppe Cacioppo
8 years ago – Google

9

I have stayed here multiple time and always have a good experience. Rooms are clean and nicely furnished. The staff is also very friendly.

Brian Smith
11 years ago – Google

8

Stayed here for a week. Rooms are very nice. Best part of all was the wonderful greeting I received from an employee named Debbie. She prepares the evening meals and makes you feel at home. Will defiantly stay again.