 5 922 reviews

Homewood Suites Memphis/Germantown

7855 Wolf River Boulevard, Germantown, TN 38138, United States Access

Homewood Suites Memphis/Germantown

The Homewood Suites by Hilton® Memphis-Germantown hotel is a beautiful, all-suite hotel located in the heart of Germantown, Tennessee. We are only a short drive from the Memphis International Airport and provide excellent, upscale accommodations for business and leisure travelers visiting the Memphis area. We are conveniently located near a variety of retail outlets and dining establishments. A wide range of other entertainment and tourist attractions can be found in the area, including: * Agricenter International * Beale Street * Graceland * Liberty Bowl Stadium * Memphis Brooks Museum of Art * Memphis Zoo * Mississippi Riverboats * Riverside Drive * Shelby Farms At Homewood Suites Memphis-Germantown, we also cater to business travelers, offering quality corporate housing and easy access to local businesses, such as: * Agricenter International * Baptist Memorial Hospital East * Campbell Clinic * FedEx World Headquarters * International Paper * Koger Center * Merry Maids * United States Postal Service Our spacious suites are perfect for work or entertainment and contain all the comforts of home. At Homewood Suites Memphis-Germantown, we provide our guests with all of the amenities they deserve for a short or extended stay. Enjoy comforts, such as: * Fully equipped kitchen with a full-size refrigerator, coffee-maker and microwave oven * Remote-controlled television * Two telephones with data ports and voicemail * Iron and ironing board While staying with us, all short and extended stay guests are also invited to enjoy our fantastic array of hotel-wide amenities, including: * 24-hour Suite Shop * Complimentary wireless high-speed Internet access * Executive business center * Fitness room * Outdoor pool * Sports court * On-site laundry facility * Outdoor grills We welcome Homewood Suites Memphis-Germantown guests to partake in our complimentary S

Homewood Suites by Hilton Germantown is located in the heart of Germantown, Tennessee near many restaurants and shops.

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Transportation - local area
  • Transportation - local office
  • Front desk
    Express check-in
  • Express check-out
  • Work away
    Business center
  • Photocopy center
  • General
    Air conditioning
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    Dry cleaning
  • Fire safety compliant
  • Grocery shopping service available
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children's play area
  • Pets welcome
  • Playground
  • Events
    Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Speaker phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Entertainment
    All news channel
  • Cable television
  • CNN availaible
  • DVD player
  • Newspaper
  • Business
    Copier
  • Data port
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Fitness
    24-hour fitness center
  • Exercise gym
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Tennis court
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • FREE full american breakfast
  • Special attention
    FREE evening reception
  • FREE in-room coffee/tea
  • Green food
    Local and seasonal food
  • Kitchen facilities
    Barbeque grills

Breakfast

  • FREE buffet breakfast
  • FREE full american breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
See rate rules for cancellation requirements.

Travel with others

Children policy
Children 17 years of age and younger stay free in their parent*s room when using existing bedding

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Stop by our dining room Monday through Thursday evening to indulge in our Complimentary Evening Social. Socialize with friends, family and even the Homewood Suites staff while enjoying beverages and "small plate" offerings - they are just the right size as an appetizer or a small, satisfying meal.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 92
  • Largest Meeting Room Size: 660 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • Max seating capacity

Environment

Property's Green Action

Environmental challenges have an impact on the wellbeing of people and ecosystems around the world. We strive to operate as efficiently as possible across our entire value chain. For a low carbon future, we reduce and monitor energy and water use. As part of our commitment to reducing our waste to landfill, we created a comprehensive waste strategy and we collaborate with WWF to reduce food waste in our operations and supply chain. Responsible sourcing makes a difference: we source goods and services locally as possible.


  •  Local and seasonal food
  •  Local community involvement

Certifications

ISO 14001

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. It is designed to help businesses remain commercially successful without overlooking environmental responsibilities, such as:

• Improve their environmental performance constantly
• Comply with local and national regulations and other requirements subscribed
• Prevent water, air and ground pollution hazards
• Control and optimise water and energy consumption
• Promote waste recycling and recovery
• Raise environmental awareness among employees and train them to adopt good practices in their activity
• Use eco-label housekeeping products
• Use sustainable forestry certified paper

ISO 50001

ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.

ISO 50001 provides a framework of requirements for organizations to:
- Develop a policy for more efficient use of energy
- Fix targets and objectives to meet the policy
- Use data to better understand and make decisions about energy use
- Measure the results
- Review how well the policy works, and
- Continually improve energy management.

Most helpful reviews 9 22 reviews

Mark Sunderman, Jr.
2 years ago – Google

7

Easy to locate and good parking. The rooms were pleasant and well cleaned.

Adam Douglas
2 years ago – Google

7

Decent location. Good parking availability. Nice staff.

cheryl treadwell
2 years ago – Google

8

Only issue was our room had a stale odor. The hallway smelled liked dogs. Dog hair was on my house shoes in my room.. they should limit dogs to certain rooms. I like pets but I dont need to smell them.The breakfast was decent for a free one. The place is secure and the staff is friendly. Id stay there again but the pet odor needs to be addressed.

George Crawford
2 years ago – Google

7

Very well thought out hotel with many creature comforts you didn't realize you were missing in a hotel.

Bailey Pinette
2 years ago – Google

9

Great hotel! Rooms are nice, pet friendly, staff is friendly, and beds are comfy!

Jason Stakvel
2 years ago – Google

8

About what you'd expect from Homewood suites, but it seemed an older facility. Ran out of appetizers by 6:30 at the Thursday social. Oddly the fridge opened in my mind backwards. It was awkward to get things in and out. I would still stay here again though.

Kaitlyn C
2 years ago – Google

5

We have stayed at this hotel twice. The first visit was probably 4 stars, this last was about 2 stars. We stayed on May 23-24 room 218. All of us didn’t feel that great getting up in the morning, because there was mold in the vents and in the shower. A sign on the dishwasher claimed that the dishes were clean but they clearly were not. Didn’t look like the dishes had been washed at all. I had already used a spoon at this point unfortunately. Some employees were nice, but I was made to feel guilty for getting so much at breakfast (two yogurts, coffee, some tea packets, and a banana) It just wasn’t the best experience for the price.

Michael Robertson
2 years ago – Google

9

Great food. Wonderful atmosphere. The staff is excellent

Robert Earl Rodgers
2 years ago – Google

9

Excellent Service, friendly staff!!! Clean nice room. Robert Earl

Jonathan
2 years ago – Google

9

Clean rooms. Nine foot high ceilings. Memphis water out of the tap is delicious (no funky taste). And they have a nice morning breakfast (hot) for you to enjoy as well. When family comes to town, we will be recommending they stay at Homewood Suites!

marcus Jones
2 years ago – Google

10

Great!🙄 rooms great quite location

Water Dragon
2 years ago – Google

7

I stayed at this hotel for 5 nights in late April of 2018. I was in Memphis to go to a concert, and I'm on a Paleo-like diet which makes eating at restaurants rather a challenge. So I always look for this style of hotel when I travel, with the facilities to let me make at least some of my own meals. I've always stayed at the Staybridge on Poplar Ave. when I've been in Memphis before this (the concert is an annual thing) but they were full up on the dates I needed, so I had to find somewhere else with similar amenities. Overall, this Homewood is a very nice property--the public areas are clean and attractive, the parking lot is well-lit at night, and all the staff I interacted with during the 5 days I stayed were friendly and efficient. Check-in was easy, and when I got up to my room, the suite itself was nice and clean, the bed was comfortable, and all the other fixtures/appliances were in good working order. I will say that getting in and out of the parking lot as I came and went was not the easiest task; they are located at the intersection of two major roads, and making a left turn across either is basically impossible; you almost always have to go right and find somewhere to turn around. It's not the hotel's fault, of course, but definitely something to be aware of if you intend to stay here. I was also satisfied with the free wireless internet and the equipment in the business center (which I used to check in and print a boarding pass for my flight home), though I can't comment on the quality of the TV reception, fitness center, or free breakfast since I didn't make use of any of them. My only serious complaint was with the kitchen in my suite. Again, the counters and so forth were clean, and I had no issues with the functionality of the fridge, stovetop, etc. However, just about all of the dishes, glasses, silverware, and so forth were in the dishwasher when I first arrived, and when I went to put those (presumably) clean dishes away, I found that MOST of them were clean, but there were two bowls and a few pieces of silverware that were very definitely NOT. It was as if someone had just stuck them in with the clean stuff after the wash cycle was already over, and while I didn't make a fuss over it, it was not a very welcome surprise. I was also dismayed to find that there were no sharp knives among the kitchen equipment. I was actually intending to cook a few meals more or less from scratch, and not being able to chop vegetables and etc. would have been impossible without at least a paring knife. When I alerted someone at the front desk to the lack first thing the next morning, however, they sent someone up with both a paring knife and a larger chef's knife within an hour, so kudos to them for correcting the issue quickly. I will also just note that while I wasn't too troubled by noise from neighboring suites, mine faced the central courtyard, which has both a pool (although it was not open at the time of my visit) and a basketball court. So for the first few days (I stayed from Friday to the following Wednesday) there was a LOT of noise basically all day from outside, with kids yelling and balls bouncing and so on. It always quieted down by 10:30 or 11 PM, which is early enough for me to get a decent night's sleep, at least, but again, it's something to be aware of. Though I'll also note that I didn't hear any air traffic or train whistles in the entire time I was there, and that is rather an accomplishment in Memphis! So, overall I was pleased with my stay, and I will probably return in future; the lack of train noise gives the Homewood a definite advantage over the Staybridge (which is practically right next door to a set of tracks). Next time, though, I will probably request a room that faces away from the courtyard.

Marc Bell
2 years ago – Google

8

Quiet location. Yuenglung beer at the free happy hour. Rooms clean.

mattrob thastunna
3 years ago – Google

10

The rooms were way better than I expected. Had a full kitchenette and just blew my mind. Wonderful and friendly service too!!

destiny mann
3 years ago – Google

7

Good place I think they should do a little better on the attendence for when somebody comes to the lobby they'll be there

DeQunese Price
3 years ago – Google

9

Top of the line! The facility is very clean and have me a peaceful feel. The room is spacious with defined spaces. Decor in the room is modern and everything is technologically up to date. Lots of outlets and USB ports throughout the areas.

Morgan Legendre
3 years ago – Google

8

Comfortable rooms and very nice staff. Breakfast area is a little small for the number of guests. Overall, our family enjoyed our stay.

shannon pigg
3 years ago – Google

8

Very clean and courteous staff they're shuttle service is cool they will give you a ride and pick you up within 5 miles. The pillows absolutely suck though.

liz nelson
3 years ago – Google

9

I have been to three different Homewood Suites locations in the Memphis area and this one is by far the best. The rooms are cleaner, the food is delicious, the service awesome. You literally get to know everyone who works there and they go out of their way to accommodate you. The others didn't seem to care as much.

timmytim
3 years ago – Google

10

Nice quiet place located near easy shopping spots and restaurants. Staff is always friendly and welcoming. This is my home away from home.

Shelton Davis
3 years ago – Google

9

Employee's are very nice! Room was more then we expected for the price plus free breakfast! Outside pool and gated in half court basketball court. Gas grill out back by pool for guests to use. I would stay here again no doubt!

Karen Stone
3 years ago – Google

10

Very nice, very accommodating. Super nice and friendly employees. The suite was more than expected. I would recommend to friends and family.

Becky Rodrian
3 years ago – Google

9

I have had the pleasure to meet both the Regional Manager as well as the Sales Manager at this hotel. Today, I went for a late lunch next door (Perkins) only to have the Sales Manager (Greg) come over to my table and invite me to sit with him for lunch. We had great conversation. These people not only care about your stay, but about you personally. The staff is very approachable and nice, responding to questions and requests promptly. Everyone definitely goes above and beyond to ensure your stay is comfortable. I highly recommend this hotel and when you do stay, ask for Greg and get to know him. Tell him you read Becky's review. Enjoy!!

Betty Mitchell
3 years ago – Google

9

The location is perfect with much shopping around. Our room was like a small house. We even had friends over for brunch and had enough room. Staff were amazing and most friendly.

Andy M
3 years ago – Google

7

Location is in a nice area. Not terribly close to downtown Memphis, but isn't a bad drive to get there. Pool is outside and a bit small. The rooms are nice and clean. Coin operated laundry is more expensive than most. The breakfast selection was good and tasty.

Joseph Eisenreich
3 years ago – Google

10

We are staying here for a few weeks and have really appreciated the room and location, but have particularly appreciated the staff who are so flexible and willing to help that it has been a real pleasure working with them during a fairly unstable trip. Special call out to Gloria at the front desk!

Misty Horton
3 years ago – Google

9

Friendly staff. Great rooms. Very kid friendly.

Swank Yankee
3 years ago – Google

10

Loved my stay at this hotel. Staff was friendly, rooms were comfortable, clean and very quiet. I got a great night's rest here and am looking forward to returning!

Shawn Eskridge
3 years ago – Google

9

I was there for a social gathering with family and friends. The moment we walked in the front desk staff were friendly, professional and attentive. The directed us the correct meeting room. It was the perfect size for a small gathering, included a projector for us to watch videos and it had an exit to the pool area. No one interrupted us and we able to enjoy each other. I appreciated that the hotel's location was within 20 minutes of my house. It was a short drive and made me think about returning in the future for stay-cations. It was an overall good experience.

Rosie Jones
3 years ago – Google

9

I love this place because it has good view and nice employees and wonderful rooms

David Morris
3 years ago – Google

7

I have stayed here multiple times, nice clean rooms and friendly service at a reasonable price.

Jonathan Hutson
3 years ago – Google

10

Easy check in and check out. Nice and clean rooms. Excellent property!

Peter Balint
3 years ago – Google

6

Room furnishings are very dated. I researched all the long term stay options for Memphis. This location appeared from the description be the best option. This hotel is only a "Hilton" in name. The only benefit of this location is that it is in a quiet affluent area. This means less crime. The kitchen is lacking many nessary utincels found at other long term hotels. e.g. no knives or cutting board to name a few. Laundry is an additional cost but other long term hotels have this included complementary. The couch, chairs, and dressers are archaic. However they do have usb charge ports all over the rooms. The heating and cooling is more modern and effective. The tv is an LG and you get the actual remote for the 5v, normally hotels give you a limited remote control. Bathroom is smaller and appears to be an old design. The bed is very nice. Tv in bedroom also. Not much more to say about the room. I think the greatest downfall is the poor representation of a kitchen. Really what you get is a full size fridge, no ice maker, stovetop, microwave, dishwasher, and some cabinets. Overall i am not very pleased and believe now i should have gone with Staybridge suites. The amenities are very lacking at this hotel. The breakfast is adequate and nothing special, like anything any hotel can provide. I have a very hard time believing this hotel somehow got a seal of aproval to be called a Hilton chain. One last thing, other long term stay chains include complimentary grocery shopping. I would stay away from this hotel if you are looking to stay over a week.

Caleb O'Gorman
3 years ago – Google

5

The room was great but I used the app to book a room and when I got here they said they don't even have that kind of room. After about fifteen minutes she found me a room but it was not nearly as simple as I would expect considering they were almost full.

Jackie Miller
3 years ago – Google

10

Nice rooms, lots of charging areas in the rooms, full kitchens, nice hot breakfast, managers reception.

J. Daniel Fleming
3 years ago – Google

8

Great comfortable and clean room. Checking in was painless. Only downsides are no SEC Network and the WiFi was a pain to use.

Zach Zmich
4 years ago – Google

10

King bed single room was extremely nice. Walking distance to Campbell Clinic. Would stay again.

Grayson Blake
4 years ago – Google

10

Loved the stay here!! The hosts were very helpful and courteous!

Jamian Jackson
4 years ago – Google

9

Hotel staff were very accommodating. Room was clean and everything worked. All the check boxes of a hotel stay were hit.

Dustin Kline
4 years ago – Google

10

Honestly it's the best hotel in every state in. Because I'm staying for over a week the rate is down a lot in my room is so nice. Everything looks flawless and they have the best service ever. Next time I have the same somewhere I'm looking for a Homewood Suites by Hilton best experience I've ever had

Emily Overholser
4 years ago – Google

9

Great design, beautiful well-furnished accommodations. Friendly, helpful staff. Nice breakfast area. Was our home away from home during construction, and we will book again!

Steven Warren
4 years ago – Google

10

The suite was bigger than we thought it was going to be. The bed was extremely comfortable along with everything else provided. Full fridge and kitchen. It was great.

Kevin Stewart
4 years ago – Google

9

We had a great stay at the Homewood Suites in Germantown. The room was clean, we'll decorated, and comfortable. The pool was cool, which was perfect since it was almost 100 degrees out. The breakfast included croissant sandwiches, potatoes, warm danish, yogurt, fruit, and waffles. Would definitely stay here again.

Troy Withers
4 years ago – Google

8

Room was big and pretty nice. Everything was pretty clean. Bed was cozy. My only issue was that there was no blackout curtain so when the sun came up, I woke right up, which wasn't supposed to be the plan. Overall it was a pretty good stay

Amanda Holland
4 years ago – Google

4

My husband had really talked this place up because of other Homewood Suites he had been to before. However upon arriving, we got to our room and it had a really strong odor that was nauseating and took forever to get use to. (Purchased room spray and didnt help at all) We had no tissue in the holders.. the information guide in the room was destroyed and had pages missing that were needed. We had to go ask for a do not disturb sign and the lady at the front desk was very rude and the elevator smelled like something was burning which was scary. And to top it all off we were charged an extra $20 for who even knows what when we were already disappointed paying what we did for this whole situation.

Matthew Pickett
5 years ago – Google

10

Nice spacious room. Clean towels. Great that you can control your own air temperature and open windows if you wish. Breakfast very well stocked and plentiful. Manager's reception very nice. No complaints - would stay again.

Joe Wilmoth
5 years ago – Google

10

Great service and nice rooms!

kellee hawkins
5 years ago – Google

10

Would give more stars of we could. This place is amazing, especially compared to the horrible places we stayed right before. From free dinners and free beer 4 nights a week to the Ada lift for the swimming pool. This place has it all.

Mike Smith
5 years ago – Google

9

I was there four days and three nights. Everyone was kind and helpful, the food was very good for 6 of the 7 meals. They serve both breakfast every day and dinner Monday through Thursday with free unlimited Budweiser on tap during dinner if you drink. We were an hour late checking out due to a seminar I was at releasing late etc and they were very kind and helpful and didn't charge an additional fee for the extra time. Good stay

Terri P
5 years ago – Google

9

I stayed here for one night in August 2014. The price was reasonable, the suite was clean and nice. I loved that the windows open and that they still have smoking rooms available. The two rooms overlooked the outdoor pool area, which looked very nice. I was traveling alone and felt very safe in the hotel, and in the area in general. The staff was friendly. Most importantly, I got a good night's sleep. If I find myself in need of a room in Memphis again, this will be the first place I check.