 925 reviews

HYATT house Boston/Burlington

2 Van De Graaff Dr, BURLINGTON, MA 01803, United States Access

HYATT house Boston/Burlington

Located in the northwestern part of the Boston metropolitan area just 17 miles from Logan International Airport. Close to Burlington Mall and across the street from the Wayside Commons Lifestyle Mall, attractions such as the Boston Science Museum and the Boston Aquarium. Convenient to The District, 3rd Avenue, Northwest Park, Network Drive, Corporate Park and Burlington Business Center. Complimentary shuttle service within a five-mile radius.
PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.

Located northwest of the Boston Metropolitan area just 16 miles from Logan International Airport in the heart of the 128 Technology Belt only 20 minutes from downtown Boston. 1 mile to the Burlington Mall and close to attractions such as Museum of Science, New England Aquarium, historic Fanuial Hall, Fenway Park and Freedom Trail.

Accessibility

HYATT house Boston/Burlington
2 Van De Graaff Dr, BURLINGTON, MA 01803, United States

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Car rental
  • Early check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Managers reception
  • Video checkout
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Children's play area
  • Family plan
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Accessible parking
  • Events
    Banquet facilities
  • Catering services
  • Conference facilities
  • Evening reception
  • Meeting rooms

Rooms

  • Communication
    FREE credit card access calls
  • FREE local calls
  • FREE toll free calls
  • Multi-line phone
  • Portable phone
  • Separate bill for multi-line phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Developed Mattresses for hotels chain
  • Double beds
  • Single bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Maid service
  • Bathroom
    Bathrobe
  • Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchen supplies
  • Kitchenette
  • Microwave
  • Oven
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Toaster oven
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • DVD player
  • FREE newspaper
  • Newspaper
  • TV
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Wellness
    Jacuzzi
  • Massage services
  • Spa
  • Whirlpool
  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Sports court onsite
  • Squash court
  • Tennis court
  • Games / movies
    DVD/video rental
  • Video tapes

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE cocktails
  • FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Welcome drink
  • Services
    24-hour food & beverage kiosk
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast
  • Hot continental breakfast
  • Hot breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Cancel policy
Must Cancel by 4PM hotel time 48 hours prior to arrival

Travel with others

Children policy
1-bedroom suite rate includes 2 adults with a maximum of 4 people and 2-bedroom suite rate includes 4 adults with a maximum of 6 people.

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Welcome capacity

  • Number of Meeting Rooms: 4
  • Number of Sleeping Rooms: 150
  • Largest Meeting Room Size: 1102 sq. ft.
  • Largest Meeting Room Capacity: 60

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • AV Equip
  • Easels or tablets
  • High speed internet
  • Microphone
  • Security guards
  • Video conferencing
  • Max seating capacity
  • Catering
  • Natural daylight
  • Bulletin boards
  • Flip chart and markers
  • LCD projector
  • Projector and screen
  • Video camera
  • Whiteboards
  • Number of meeting rooms
  • Teleconferencing
  • Screen

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews 9 25 reviews

Jennifer Clough
1 year ago – Google

9

Stayed for the long weekend. Absolutely beautiful, the staff,the grounds , everything. Pet friendly. other guest were friendly. Very accommodating. Very centrally located, close enough and far enough away from all the excitement. There is shuttle service,they even provide Starbucks and grocery delivery. Cant beat that. Very highly recommended. Look forward to returning soon.☆☆☆☆☆

Monica Ng
2 years ago – Google

9

Went to Boston to visit with family. It was a great experience. The location was the only one with availability that was at a good price. When we walked in, we were shocked to find a full kitchen and separated room to living room. The breakfast was delicious unlike many other hotels we have stayed at. Highly recommend.

Amanda Weber
2 years ago – Google

10

I come into this area for long stays for work every so often. This is by far my favorite place to stay. It is the only place that I know of that has a full kitchen with an oven and an outdoor pool and hot tub. They have easy to use grills that are available to all the guests and have all the utensils needed. The maid service and customer service is spectacular! Greatly improved over the last few years. The only change I haven't preferred is they've taken out there evening social and added a small restaurant menu without cocktails. This is a very small thing though and it is still the best place in the area. There is a free shuttle that takes you anywhere within 4 miles and the fire pit outside is nice to sit by at night. Highly recommend this place!

Evannise Negron-Berrios
2 years ago – Google

10

I LOVE this place! It’s borderline to downtown Boston and super close to smaller towns too. We ended up at a farmers market nearby! The hotel is extremely clean, staff is super helpful and friendly, and the breakfast is AMAZING! The pool and hot tub are constantly being cleaned and checked. I went with my family this weekend and we did not want to leave. We will definitely be back again next year!

Cherry Clark
2 years ago – Google

6

My family and I stayed here for 5 nights while vacationing in Boston. After the first night, 2 out of 3 room keys didn’t work. The maintenance person came and changed the batteries. This problem continued throughout our entire stay. On the last night, we were awoken at 11:30pm by the front desk because they didn’t have record of us staying there and they gave our room to someone else. Bill at the front desk said that it was a mistake and offered to give us drinks to make up for it. Amenities were excellent: Delicious breakfast, Excellent parking, On site laundry and fitness room, Nearby restaurants, Friendly staff, and Clean housekeeping.

Ricky Frallicciardi
2 years ago – Google

9

Great Location, Clesn and Spacious rooms,Nice Staff. The stay includes free breakfast and wifi which is a big plus. They have a nice outdoor pool and jacuzzi along with a full basketball court. My family loved it, We will be back soon.

Tina Caesar Robinson
2 years ago – Google

9

I would like to publicly thank Tiffany Van Kavelaar who ensured that we received two packages that had arrived at the hotel after our stay was completed. All the staff we encountered were pleasant and helpful from the front desk, breakfast and housekeeping. We have never stayed at a HYATT house before but will definitely recommend it to any of friends traveling from BERMUDA. Thank you again!

Mike Joyce
2 years ago – Google

9

I attended 2 corporate training sessions here on different days. The meeting room was nice, clean and comfortable. There is a great eating area, with a breakfast bar and additional seating. Breakfast is served each morning and we were served lunch each day.

Amy Forsman
2 years ago – Google

9

I stayed here overnight for a work event. Upon arrival, the woman at the front desk was very friendly & very informative.my co worker and I had separate rooms. To our surprise, our rooms had been upgraded. Walking into the room was a surprise to see how spacious it was. I had more room than I needed! Very clean, new furnishings, comfortable bed. Breakfast downstairs in the morning had eggs, fruit, toast, bacon. Omelet made to order, juice, coffee and more. I enjoyed my stay. Thanks for making my visit great!

Flora Dean
2 years ago – Google

8

Breakfasts were enjoyable, including custom made omelets that were not over cooked like they tend to be at most hotels. The bed was very comfortable and it was easy to adjust suite temperature to your liking. Suites included a decent kitchen with a full stove, though we had to evacuate the building a little after midnight because someone had a small kitchen fire. Other detractions from a perfect rating include, periodic vibrations that felt like a very minor earthquake. It was probably caused by something in the HVAC system. I could feel this while sitting on the couch or in bed. The other detraction was a noticeable decrease in water pressure at least 3 times each shower. In general the suites were quiet and comfortable and the staff was friendly. Parking was ample and Hyatt House is close to many restaurants and shopping.

Matthew Arnold
2 years ago – Google

9

Great Overall experience!! Rooms were amazing, breakfast was good, love the omelette bar and I got a great deal on the room. Hyatt never disappoints and the staff here are very friendly and helpful. Next time I’m in the area, I’ll make sure to make reservations for this location.

Dan Squires
2 years ago – Google

9

The rooms were very clean. The reception area and people were very knowledgeable and friendly. The rooms were fully equipped with kitchen. The motel offers free breakfast. The nightly charge was comprable to local motels that did not offer these amenities.

Matthew Groves
2 years ago – Google

9

This location was very convenient for me. I had never been to a Hyatt House before. All the rooms are nicely sized suites with a kitchen and bedroom. The staff was very friendly and helpful. The fitness center had a full set of weights and cardio machines. I would definitely stay again if I was in the area.

Edward Gleason
2 years ago – Google

9

We had a great stay at the Hyatt House. The complimentary breakfast was delicious, and the room was spacious and clean. We were very please with the suite-style rooms as it meant our infant could sleep in the living room area and we wouldn't disturb her. We stayed in the winter and as such weren't able to try out the pool, but the fitness and business centers were very nice. We would definitely stay there again.

Dawn DawnBlogtopus
2 years ago – Google

7

The front desk lady when we checked in was very nice. She chatted with me and complimented my luggage. The room was standard, good, nothing too exciting but definitely had everything that was needed. The kitchen floor was a little dirty with something crunchy under my feet. The sheet had a black stain on it but seemed freshly washed. The breakfast was awesome! There was an omelette station, super yummy scrambled eggs, and wonderful fried potatoes.

Eric Maydeck
2 years ago – Google

9

Beautiful, spacious room. Friendly staff. They have a shuttle which can take you where you need to go within 4 miles of the hotel with return service until 9pm. Overall, I enjoyed my stay.

Jamey Nelson
2 years ago – Google

7

Large spaces in most rooms. Mostly quiet especially after 10pm. Water was a little slow in the shower and kept pulsating, was slightly annoying. Does not have a bar even though paper work says it does. Near a few restaurants in a shopping mall. Good place for long term stay as rooms have dishes. I suggest washing them before use, as they probably have accumulated dust. This would not be a regular hotel for me to continue to use, as it isn't fit for my taste. Staff is very polite and helpful.

Brendon Lanouette
2 years ago – Google

9

I come to this location monthly for business meetings, and have yet to write a review - I do want to preface this by saying that the staff have been exceptional each and every time. It's a great example of when things don't go how you plan, and how the folks at Hyatt were able to hear me out. During my most recent stay I had some difficulty checking in and ran into a number of problems, which after a 16 hour day of travelling, was not my happiest moment. The next morning when I went down to the front desk, before I even had a chance to let them know, Andrew and Donna were already on top of the issues I had and ensured they were resolved prior to me even starting my day. While the location and building itself are fantastic (as you can see from the other reviews here, and especially being so close to the office for me), it's the service that keeps me coming back. Please continue doing what you are doing!

Jason Farber
2 years ago – Google

5

Simple and clean. The breakfast, which is basic, is served in a nice atrium area , and the outdoor space with pool is nice. Doesn’t have a restaurant , or real lobby to speak of. A basic place to stay over 1 or 2 nights near Boston for business, if too expensive in the city.

Marco Luna
2 years ago – Google

9

This is a great hotel if you go for business or travel around Burlington, the rooms are spacious, nice pool, it has a small but very complete gym. It has a beautiful BBQ area. The service is great! All the people that work there are very nice and kind!

Jennifer Rao
2 years ago – Google

6

From here, it's an easy drive in and out to Boston and to Southern Maine! Huge complex! Lots of families! Does get noisy with kids in hallway! Full kitchen in our clean room! Well kept swimming pool! Crowded but good breakfasts! Pleasant stay!

B-raad Nimri
3 years ago – Google

6

It's okay. Spacious suite style rooms. Great friendly staff. But the hotel feels older but renovated. Gym is very small with very very limited equipment. Limited hotel services like kitchen.

Wony Lee
3 years ago – Google

10

Very spacious and generous room in all the suites. Amazing swimming pool and super friendly people at the front desk. Very big hotel and well maintained with cleanliness and the good service.

Dan Le
3 years ago – Google

9

I really like this place because it feels like home. I wish I could live here. They provide a variety of amenities and a full kitchen. I prefer cooking some meals on my own, so it's nice to be able to eat healthy. Breakfast is decent and the staff is nice. They do have some items that you can borrow for free. I would stay here again.

Jennifer Fagan
3 years ago – Google

10

Hotel was awesome . Front desk was very hospitable. Room was beautiful and beyond words. The kitchen is literally top line. Living room and bedroom, bathroom was so comfortable and you wouldn't expect all you get for the cheap price. The free buffet breakfast was top line with choices and excellent staff attaining to it and the people. We did not expect the experience nor how modern and lovely it was . We had the best weekend and will be back .

Janice Moss
3 years ago – Google

6

Free breakfasts were awesome but the omelette cook had to be chased down to get one. The housekeeper did not speak English and could not read our request for items we needed. The pool and outdoors areas were beautiful but a bit small. The shuttle was great but no milk in the hotel market was what created the need for it. Not many restaurants in the area would deliver. Rooms were kind of clean but still cobwebs on the walls and hair on the bathroom floor. I would stay again for convenience but I would be vocal with the front desk about our needs and expectations.

Fern Engle
3 years ago – Google

9

Wonderful, comfortable stay. We had our two dogs with us and the hotel was very dog friendly. Very comfortable beds. We had the 2 bedroom 2 bath suite and it had a fully equipped kitchen.

Petros Bleyan
3 years ago – Google

9

A wonderful hotel to stay at! Complimentary breakfast, pool, basketball court, gym, and a wonderful garden area are very clean and well organized. The staff was incredibly helpful and polite too!

Allan Andrew Abundo
3 years ago – Google

10

The room that i stayed in is very comfortable. Everything you need is available in the room such as an oven, a full sized refrigerator, dishwashing machine, coffee maker, toaster, microwave, basic things you need to cook food. There is also an ironing board, a pretty big vanity area. Super clean shower and toilet. The bed is big and super comfy. There is also sofa which you can relax while watching television. In the morning, the guest house serves buffet style breakfast. Super good omelete, potatoes, bacon, fruits, and cereals. A variety of coffee are available. The service crew are kind and very approachable. There's also a gym, a washing room, and business room if need be. You can also ask for a ride around town within a 4 mile radius. In summary, Hyatt house is a super good place to stay in Burlington, MA. :)

Colin Dean
3 years ago – Google

10

Gorgeous in spaceships sweets. Very modern-looking. Shopping service is available. Given a little bit more space, I could probably live here.

gabriel adames
3 years ago – Google

9

Great staff. Room was super clean. It's quite and rooms are very spacious. Many closets

Kari Gray
3 years ago – Google

10

We stay here each time we are out here for work. Absolutely love it. Clean, friendly, great food, and extremely confortable.

Michael Wu
3 years ago – Google

8

Meeting room was a bit cramp given the size of the attendence. Otherwise everything else was fine. Soeakers did sound a bit unnatural though.

Tim Stoe
3 years ago – Google

10

Clean rooms, friendly staff. Morning breakfast was decent, with options like a fresh omelette station and yogurt bar. Conveniently located near mall and other restaurants/shops.

Deidra Friedhoff
3 years ago – Google

10

The staff is very friendly and accommodating. Very clean hotel. Would definitely stay again.

Derick Watson
3 years ago – Google

9

Great rooms and very good full breakfast and staff are always friendly! If in the area of this hotel stay here you won't regret your stay there!

Samantha Hicks
3 years ago – Google

8

Breakfast is buffet style with a good amount of healthy delicious options to choose from. The rooms are big, comfy and feels like home. We stayed in a suite which came fully stocked with whatever you would need to cook which is always a plus! They don't have a bar yet but are in the process of receiving their licenses. They serve dinner & lunch that is very affordable and not over priced. During our stay we noticed the staff was constantly cleaning which is a huge plus! And they were super friendly and nice, also a plus. We will definitely be back. Please excuse the mess in the pictures, we really made ourselves at home here. Lol

Ramachandran Kasiraman
3 years ago – Google

8

Nice cozy place with the perfect setting for a long term stay. Breakfast is simple and good. This place does have a 'home' feeling to it. While the Sonesta down the road is better maintained, this place is more spacious and has a better structured. Would lean based on pricing towards either. Hyatt is very close to the bus stop that would take you downtown though. So, if that is a consideration, look no further.

Celia Smith
3 years ago – Google

10

This hotel was awesome! Clean, accommodating, friendly.... you name it! Will definitely come here again and I plan on using Hyatt House wherever I travel and is available.

Jesse Chani
3 years ago – Google

7

This place is nice. Clean rooms, and nice staff. Front desk employees are very caring and helped me find a place to eat.

ECC Youth
3 years ago – Google

8

Clean, spacious and comfortable. Friendly staff, especially the shuttle driver. Breakfast was good. Would definitely stay again.

Timothy Ouellette
3 years ago – Google

9

Closest hotel to the Lahey Hospital I could find. Great water pressure and shower head in the bathroom. The standard king-sized room came with a full sized fridge and stove... although I don't see myself ever using those for a one night stay, it was pretty impressive. Free breakfast! Standard food options for the breakfast, but incredibly convenient.

Austin Miller
3 years ago – Google

9

Close to local businesses. The staff were very kind. The suite was very nice with a kitchen fully stocked with dishes if I had desired to cook. They also have a service where they will buy items for you from a shopping list you give them. Very nice overall

Ramon Grullon
3 years ago – Google

9

The rooms were very spacious and decor felt updated. My personal experience was having folks having what sounded like a party at 2 in the morning on a Tuesday. The day I was supposed to leave to the airport, I showed up downstairs ready to take the hotel shuttle as the previous night one of the front desk clerks said the shuttle would take me. The GM was great at resolving both issues by switching my room and providing my taxi to the airport on the hotel. For this reason I recommend the hotel as they will look the fix any shortcomings.

Gina Fernandez
3 years ago – Google

6

Reservation coordinador nick i believe works at his own pace with no sense of urgency and no sense of need. The hotel is beautiful and exactly what a friend of mine is looking for for a long-term stay. If it was only based on this gentleman she would have never stayed but the location where the rooms are nice he should have no customer contact

John Kao
3 years ago – Google

10

This is our 3rd time staying here this year and it is by far the nicest in the area. We tried another big name hotel about a mile away and it doesn't even compare. For the same price of a more luxurious hotel, you get a suite with a separate bedroom, bathroom, living room and a full kitchen. Every room is newly renovated with a modern look and very spacious. But most importantly, the staff is friendly and the service is great. And if you don't use the kitchen to cook, they offer breakfast buffet for free! What more can you ask for?!

Tommy Cisney
4 years ago – Google

10

The room I stayed in was great. Very clean, and the service was respectable. I had an issue with the T.V's having a bit of static, called the front desk and they resolved it immediately. When I visited they where undergoing renovation, but was maintaining a very clean atmosphere. Almost missed the entrance the first night, but after I knew where it was, I had no problems.

Matthew Cranson
4 years ago – Google

8

We love this hotel. The rooms are beautiful the ppl are even better and full.of information. We would go on vacation just to stay at a hyatt. This hyatt is 20 min utes from the city and absolutely perfect.

Matt Hutter
4 years ago – Google

10

Everything everyone has said here is true. The place is outstanding. Great breakfast buffet, rooms are all suites with a separate family room area and a full kitchen. You could easily live here for a month. Wireless speeds seem to be decent enough but none of us even tried Netflix.

Scott Bellamy
4 years ago – Google

9

We found this place after checking out early from a dive Comfort Inn in Lexington. Wow this place is awesome for only a few bucks more. We got a 2 bedroom suite that was newly remodeled, clean, just great. We were also surprised to get an evening food bar that worked just fine for dinner. I would highly recommend this place, you won't be disappointed.

Aaron Schuett
4 years ago – Google

8

Stayed for three nights in a two bedroom suite as a business traveller. Many reviews seem to reflect these rooms before they were redone. The refurbished rooms are excellent. Clean and modern, very comfortable. Walls between rooms are OK, but some noise did pass. The breakfast was not great, worse than Hyatt Place, but was enough to fill me up. Front desk said hello every time I passed by and was very nice. Will absolutely stay here again.

郑懿芝
5 years ago – Google

8

Nice wifi and great suit

Satyam Patel
5 years ago – Google

10

Stayed here for over 1.5 years and loved every bit of it- staff, service, accommodations, breakfast, evening social, pool and much much more. I recommend this hotel for extended stay and short term stay!!

Brian B
6 years ago – Google

8

Excellent. The weeknight evening social is perfect if you've got kids or just want some quick food...salad , pizza, cheese and crackers. The staff was also super friendly and helpful. And the included breakfast each morning was well worth getting up for.

Jill Fuller
6 years ago – Google

7

Somehow we got an upgrade to a suite, fabulous. 2 bedrooms with king beds, full baths, 3 flat screen TV's, full kitchen and living room. The staff were all exceptional and the included breakfast was a full of variety. The location was quiet, we were able to have our windows open and listen to the birds. A thoroughly enjoyable weekend, I would highly recommend this hotel. Thanks jill