 825 reviews

HYATT house Chicago/Schaumburg

1251 American Ln, SCHAUMBURG, IL 60173, United States Access

HYATT house Chicago/Schaumburg

We are an all suite luxury Studio, One and Two Bedroom Suites 134 fully equipped suites with kitchenettes located in the heart of the Schaumburg business.

Conveniently located near area attractions such as Woodfield Mall, the Schaumburg Convention Center, Arlington International Racecourse, Medieval Times, and O'Hare Airport.

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Managers reception
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Children's play area
  • Pets welcome
  • Playground
  • Accessible
    Accessible facilities
  • Accessible parking
  • Events
    Banquet facilities
  • Catering services
  • Evening reception
  • Meeting rooms

Rooms

  • Communication
    FREE credit card access calls
  • FREE local calls
  • FREE toll free calls
  • Multi-line phone
  • Portable phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Developed Mattresses for hotels chain
  • Single bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Maid service
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchen supplies
  • Kitchenette
  • Microwave
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Toaster oven
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • FREE newspaper
  • TV
  • Business
    Copier
  • Data port
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Dual voltage outlet
  • Electrical adaptors available
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Health club
  • Jacuzzi
  • Massage services
  • Sauna
  • Spa
  • Whirlpool
  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Sports court onsite
  • Tennis court
  • Games / movies
    Game room

Food and Drink

  • Meal plan
    Buffet breakfast
  • Continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE continental breakfast
  • FREE full american breakfast
  • Full american breakfast
  • Hot breakfast
  • Hot continental breakfast
  • Special attention
    FREE evening reception
  • FREE in-room coffee/tea
  • Services
    24-hour food & beverage kiosk
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge

Breakfast

  • FREE full american breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE continental breakfast
  • Full american breakfast
  • Hot continental breakfast
  • Hot breakfast
  • Buffet breakfast
  • Continental breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel by 48 hours prior to the day of arrival

Travel with others

Children policy
Children under the age of 18 stay free in the parent's room.

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews 8 25 reviews

Manjyot Singh
1 year ago – Google

6

Our room looked pretty busted, living room tv had a bad picture and one bed had a broken frame. Table, chairs etc were scuffed worse than goodwill furniture. Apart from the room quality, staff was friendly, especially the lady servicing the rooms, free breakfast was good, hardly any coffee though. Overall, would not book again as I personally would opt for a cleaner, less worn room.

Noelle Turk
2 years ago – Google

9

We have stayed at the Hyatt House in Schaumburg twice now, and I will continue to stay here whenever we are in the Chicago area. The hotel is clean and modern, the staff is friendly and helpful, the included breakfast buffet is outstanding, and the location is great. It is a wonderful place to stay, whether alone on business or on a family trip.

Dianne Tindall
2 years ago – Google

9

Excellent staff extremely helpful and so friendly. The cleaning crew is THE BEST. Very clean rooms, hotel, grounds, pool and fitness center.My stay is for 10 days and they are days of pure luxury.

Aura Lee Gehl
2 years ago – Google

6

Service is friendly, great breakfast, had to clean out room after it was clean, my shower was cold.

Dbap
2 years ago – Google

7

Hotel from the outside was pretty, didn't smell bad. Room was nice, but everything except for the bathroom felt a little dirty. Not sure if the bedsheets were washed, but overall, it was a good experience. Breakfast was really good, too.

Patricia Blazina
2 years ago – Google

9

Great location right off i-290. Tons of stores and restaurants less than 5 minutes away friendly staff and great breakfast buffet. Made to order omelette s . Great getaway to relax..In the pool

Ivette Hernandez
2 years ago – Google

7

Great place! Room was amazingly comfortable and clean. Loved the kitchenette, was able to prepare my own meals. Had two inconveniences: Dishwasher in room was inoperable, and there was remodeling in the lobby which made it difficult to access the pool. But staff was very kind and friendly and made my stay comfortable enough to make me want to go back!

Rachel Harney
2 years ago – Google

10

Gorgeous place with a very pleasant staff. Small but clean pool and hot tub. Breakfast is included and was presented beautifully with plenty of fresh and healthy fare. Close to all the best attractions. We would stay here again for sure!

Michael Pendergrass
2 years ago – Google

9

Room was clean. AC was cold. Kitchen was nice. Morning breakfast was great. All in all nice stay.

Garrett bishop
2 years ago – Google

5

Had a couple complaints. Water took almost 8 minutes to get warm in the shower. People at the front desk said it was because of how spread out the building was and that it was even worse in the winter. Not a good sign. (For reference, it was 75+ degrees on both days of my visit) Im my 2 bedroom suite one of the doors had a broken handle. Caused the door to be very difficult to lock. Other then those two issues, experience was great. Breakfast was good, rooms were more than reasonable, beds were comfy.

Devon H
2 years ago – Google

6

Didn't know this place was here. The aesthetics outside were awesome. I was there to drop off, so I didn't go to the room, but from the look of the lobby, I'm sure they were just as nice.

Krystal Flame
2 years ago – Google

4

Regularly choose Hyatt hotels because they are typically reliable... Not the case at this location. First room had an odor that was bad enough to request a reassignment, the second had a used condom on the floor and a sticky headboard. The staff was very accommodating and tried to make things right at least.

Cody Hensels
2 years ago – Google

10

We stayed in a room on the 5th floor. There was a small kitchenette with a fridge and two burner stove, a toaster and microwave as well as a sink. The washroom was spacious and the shower had good pressure. The bed was comfortable and there was a pull out sofa bed as well in case of extra guests.

Christine Janak
2 years ago – Google

5

We were excited about good reviews and a good price on a third-party booking website, however the experience we had was not good. Nothing major but many little things. There was a used washcloth in the tub when we arrived at our room. The headboard was sticky. There was construction blocking off the lobby, so you get to the pool or breakfast room you had to cut through the back stairs and across the second floor. The breakfast table was sticky. Previous reviews said they had a "good breakfast" which it was not. I surmise that (maybe from the construction) the food was prepared from frozen; french toast, powder eggs, mini sausage, not terrible, but not good. The sauna didn't heat well, and looked poorly constructed. The ceiling in the pool area had big stains and a few brown (something leaking?) tiles. Very friendly staff and a nice location.

Sarah Daniels
2 years ago – Google

10

Great location.Rooms are good staff at front desk very helpful with my check in.People very friendly. Great customer service

Zain malik
2 years ago – Google

8

The hotel room was spacious and clean. Gym was very clean and nice too. Only thing is that the swimming pool was small for the hotel size making it busy and less clean

Aaron Wilson
2 years ago – Google

5

Property was under construction, but that was not a major issue. The breakfast was lacking compared to other Hyatt Houses and there was no bar. The 6th floor smelled of cigarette smoke in the hall, thankfully not in the room. The room itself was nice and in good shape.

Melissa Bell
2 years ago – Google

9

Outstanding!!! We would definitely come back here if we should need to travel back to Schaumburg,IL. Very friendly,very clean,the kitchette had everything that a kitchen would need,and if they did not have it you could call the front desk n ask if they have it in their borrow items!! I like that they do not bug you daily for house keeping and they leave it up to you to call when you need or want it. So A excellent place to stay!!

John
2 years ago – Google

7

I usually love this place. I stay here quite often. The people that work here are top notch. With that said, it seems to have taken a quality hit as of late. The pool water is not always warm like normal, it seems to be cold most times I come now. The Hot tub jets are not working 100%, in fact the last day we were there, they didn't seem to be really working at all. They cancelled the evening social which is a big reason why I choose this hotel, it's part of the Hyatt value. Didn't know until after checkin. Rooms are great, always clean. Had a problem with the bathroom light, service guy was up within 10 minutes to fix. Top notch room service too. If I had any complaint, it would be that there aren't any really firm pillows, but this is a personal preference, and not a slight on them. All in all, I would probably stay again, but maybe with hesitation. A lot of hotels provide what they provide, and their people are great, but with the colder water, broken hot tub, no evening social, nothing is standing out for me. Would be only 3 stars if not for the people who work here.

john whitford
2 years ago – Google

10

Amazing staff that always makes me and my family feel very welcomed. Very nice rooms. Excellent kitchens in the rooms.

Matt Swanson
2 years ago – Google

5

This place needs some TLC. The rooms have harsh lighting and need updating. There was a significant amount of noise coming into the room. Nice touch was the friendly staff and the included breakfast.

Helen George
2 years ago – Google

9

We needed a place to stay for our family of 4 after a fire at our house. After looking at a number of places, we were impressed with how warm and friendly all the staff was. They went out of their way to help us as we dealt with our situation. We stayed for 10 days until we went to rental housing. Outstanding staff. Thanks for all your help. Hope management reads this review. G George

Bitcoin 24/7
2 years ago – Google

7

Very nice staff. Driver got lost. Wasn't end of the world. Breakfast is standard Hyatt fare. Their cage free eggs taste horrible. Omelette station is good. Walls were thin.

Scott Bailey
2 years ago – Google

10

Convenient location for Northwest suburbs, driving or public transit to the city, or even walking to nearby restaurants and bars. Plenty of parking, which is free. Good variety of options for breakfast buffet, including my favorite, the omelet station. The bathroom spacious but provides little storage and the lighting is not very flattering. Rooms provide enough floor space to work out, which makes up for the relatively small gym. The evening socials are convenient but are not open very long. Good internet speeds. Self service coin laundry very convenient for constant travelers like ourselves.

Lauren Laudermith
2 years ago – Google

10

The location is perfect if you are looking somewhere to stay with a lot to do. The rooms were extremely clean, and pretty awesome that they are suites and have everything you would need to cook a meal. The beds were really comfy and I didn't want to get up! I would stay here again.

Tamara Simpson
2 years ago – Google

5

This is a nice place. As I have said before, Hyatt Place hotels are pretty typical as far as space, cleanliness, and convenience. This place isn't very personable like most. I just felt like an extra person being checked in and out. They have sacrificed customer service because of being so busy. No one even looks you in the eye and all the smiles seemed fake.

Nate Fore
3 years ago – Google

10

Fantastic breakfast including an omellete bar. Nice little pool with a hot tub. Has a basketball court outside. Awesome restaurant across the st.

Nicki Waugh
3 years ago – Google

10

Excellent service! The front desk staff was absolutely amazing. Without me even requesting it she offered me a free upgrade to a suite with 2 rooms to give us more room since I was traveling with my 3 young kids. Clean, nice rooms. Clean hotel, clean pool. Great price. Staff were very helpful and friendly when we were looking to order food. Staff offered to assist with luggage and the return of the luggage cart. Very happy with my !

Nancy Mercer
3 years ago – Google

6

Nice rooms with full kitchens. Breakfast included complete with waffles and omelets. We did have a fire drill at 5:30 am on Sunday. 1st elevator was down all weekend and smoke was detected in the 2nd which triggered the fire alarms. I heard they brought in extra help to carry new guests luggage up the stairs. People on our floor partied in the hall until 3 pm. Young man at desk talked to them twice. Next day they said we could move. I thought they should of warned the guests for being rude and not just make us move and have new quests put up with problem.

Cindy Kyle
3 years ago – Google

9

Loved my stay here. Great room, clean. Loved the kitchen to be able to bring my own food since I was there several days. Free breakfast had lots of choices. Friendly & helpful staff. Enjoyed the pool and hot tub. Lots to do in the area. Driving in the city each day, but well worth the commute to get such a great room at a great rate!! Would definitely stay here again!

Carley Pouland
3 years ago – Google

9

Very nice place. Staff was great (thanks Kenneth!) and breakfast was one of the best I've had on the road! Spacious and comfy rooms too. Great deal!

Sharyn Ang
3 years ago – Google

6

Nice clean place for extended stays. The place itself is a little old but everything functions. Staff is friendly and the facilities are decent.

Sara Dickey
3 years ago – Google

10

Wonderful for a long term stay. Their rooms have a kitchen with a stove and full fridges/freezers, along with pots pans and utensils of all sorts. They have a pool, free breakfast with fresh made omelets and a basketball court. They even upgraded us partly through our stay for free because we were slightly unsatisfied with the size of our room. Great atmosphere, very nice place!

Mercedes Wathen
3 years ago – Google

9

The staff was helpful. The rooms were definitely something I was looking for, and loved it. Very roomy..felt like a mini home away from home. I will be staying here from now on when I come to visit chi town!

Leslie Marshall
3 years ago – Google

7

We really enjoyed our stay here, the staff was very friendly and helpful. Rooms were spacious and clean. Complimentary breakfast was exceptional - loved the omelet bar! The reason I did not give it five stars is because the pool is very small, the water is cold and there were never enough pool towels.

pat witt
3 years ago – Google

9

Great Place. Room has a kitchenette with all you need to make a meal on a cook top. Has a full size fridge, and a small dishwasher. They have a buffet style breakfast in the morning.

Henry R
3 years ago – Google

10

It's always a pleasure staying at the Hyatt House. The location is fairly close to a lot of shopping in Schaumburg, the rooms are large and there's a nice gym, pool and mini basketball court in the hotel.

Kyle Bey
3 years ago – Google

10

Great breakfast, widely available shuttle service. Fully stocked rooms. Would stay again.

Courtney Collins
3 years ago – Google

7

The rooms were clean and nice. The staff was polite and greeted us when we returned. The breakfast was ok and they had a custom omelet bar.

Lucas Feldmann
3 years ago – Google

9

Provides 2 meals to people staying here. Has a small kitchen to cook your own food. Close to several places to eat. Some even cater to the hotel. I enjoyed my stay.

Mark Horabik
3 years ago – Google

9

Incredible room with great value, room was very clean and well kept. Courteous staff and easy check in and out. Will definitely be staying here again.

katie botsch
3 years ago – Google

9

5 stars. I've been to many Hyatts and this is hands down my favorite. It's very well kept, cozy, quiet, and the staff are personable and friendly. Never have I been treated so well when staying at a hotel. They left a free bottle of Chardonnay in the fridge with a card that said "happy new year" and a very sweet handwritten card by all of the staff thanking me for being a long time Hyatt member. It made me feel appreciated and was an awesome welcoming. I'm elated that I chose this Hyatt to enjoy my birthday at.

Nelson Oliveira
3 years ago – Google

8

Stayed in room 320. Great place. Super clean and very friendly staff. Especially Ron.

Jonathan Geurts
3 years ago – Google

8

This hotel is worth the money and is perfectly clean and friendly, with an excellent breakfast. On the other hand, some works of my room would have driven me a bit nuts if I'd been there for a prolonged stay. The closet was tiny. The room was awkwardly set up, with no end tables for the suite's couch or towel racks near the sink. Finally, the vent in the bathroom was very noisy, probably because I was on the top floor. These are picky small issues, though, and I would readily stay there again.

Mark D
3 years ago – Google

9

Hyatt house hotels have a good formula. THe rooms are large. Each room has a kitchenette, with a full size refrig. The Hyatt houses have a morning breakfast, which is pretty extensive, plus omelets made to order. Midweek they have an afternoon social with wine, beer and food. This particular Hyatt house did a good job all around.

Frank O'Connor
3 years ago – Google

7

This hotel did was it was supposed to. It did not exceed expectations, but it met them. For starters, we had room 433, a two bedroom suite. The room was clean. The beds were quite comfortable with plenty of clean sheets. The kitchen stove/microwave/fridge/dishwasher performed well. Room was VERY VERY quiet at night. Doug at the front desk was helpful and welcoming. Pool was older style, but functional. Downsides: Only 1 kitchen chair in the room + a computer chair/ No separate work desk (shares eating table). Starting to look old (paint and trim were "past their prime". Carpet was worn. Halls smelled heavily of cleaning products.

Melinda McGill
3 years ago – Google

6

Social hour with complimentary beer, wine and appetizers was nice. Free breakfast was good and had lots of options including made to order omelets. We stayed in a two bedroom suite. Bedrooms VERY small. Door won't even open all the way because it can't open past the corner of the bed. In room heating/cooling system is terrible. Room is either too hot or freezing cold. Shower drain backed up once as did the toilet. Staff is very friendly and helpful. Good location very close to a large mall and tons of shopping and places to eat.

John Koetsier
3 years ago – Google

9

The second time we made reservations about a month in advance. When we got there my wife's info was in the computer. And they accidentally charged her account twice. But it didn't show up as paid. The bank says it was. Let us stay anyway, and paid in the morning.

Ray Swiderek
3 years ago – Google

8

Stayed in 531. Nice room. Full kitchen. Smallish Tv. Great free breakfast with omolette bar. However their shuttle should start earlier than 730. Like maybe 7? Also they should have jogging map suggestions.

anisha dsilva
4 years ago – Google

8

Clean and spacious rooms. The kitchen is stocked with amenities you would need for a longer stay. Staff were very polite, friendly and helpful.

Dave Ethington
4 years ago – Google

7

Stayed a couple of nights. The staff were very friendly. The service was good. Room was very nice. I loved the kitchen. The internet was mostly good, but it would abruptly cut out for a minute or so with random regularity. But the speed mostly compensated for that.

Joe B
4 years ago – Google

7

Very clean and excellent staff. I really liked the setup and how it truly feels like a cool apartment you are living in. The amenities were thoughtful such as having dishes and glassware. I recommend if you need a setup like this.

Justin Castro
4 years ago – Google

10

It was very very nice, the rooms are high quality, the showers are are very fancy, the pools were OK but the sauna was very relaxing. The service was wonderful.

William Hale
4 years ago – Google

8

Hotel is very nice indoor pool, nice big showers great place to stay

Marcus Huber
4 years ago – Google

10

Room was nice and big. There was quite a lot of good food included in the free breakfast. The location was close to the mall, so that was helpful.

Gilda Chubb
4 years ago – Google

8

Each time we visit the Chicago area which is about 3 or 4 times per year, we stay in this hotel because of its location to so many places like IKEA and Woodfield Mall and many wonderful restaurants. When you walk in, the lobby is bright and clean. The rooms are spotless and the 2 bedroom suite is perfect for families with the capability to sleep 5 or 6 at an affordable price. The free breakfast is great, not just continental and is very satisfying with a variety of foods from cold cereal to omlettes. The staff are very courteous and accommodating. You will not be disappointed in your stay.

Misty Williams
5 years ago – Google

10

Stayed here many times. Loved every one. The staff is kind and professional