 922 reviews

HYATT house King of Prussia

240 Mall Boulevard, King Of Prussia, PA 19406, United States Access

HYATT house King of Prussia

Hyatt house King of Prussia provides a contemporary twist to the traditional hotel experience - offering up an authentically comfortable lifestyle while adding little touches of luxury. Spacious smartly designed suites and guestrooms - fresh sumptuous beds and linens - Kitchenettes in the suites - multi-functional clock radios with docking station - flat panel TVs. Amenities and services include a la carte evenings with premium wine-beer-and cocktails and specialty appetizers - indoor pool and whirlpool - fitness center with cardio and weights - on-site market - guest laundry and dry cleaning service. Complimentary details include daily breakfast with made-to-order omelettes - Starbucks brewed coffee - wired and wireless internet throughout the hotel - multi-station business center with printing capabilities and USA Today. Stylish and flexible event space available. Hotel is 100 percent smoke-free. Pet Policy:
PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
Special Event Cancel Policy: 17JUL16-30JUL16: Full Prepaid, Non refundable, no changes Special Event Cancel Policy: 13MAY16-14MAY16: Full Prepaid, Non refundable, no changes Special Event Cancel Policy: 19MAY16-20MAY16: Full Prepaid, Non refundable, Cancel 21 days prior to arrival

HYATT house King of Prussia is ideally located near the intersection of I-76 and Route 202 in The Perimeter of King of Prussia Mall. The hotel is situated among upscale eateries and shops and just minutes from the Valley Forge Convention Center and many major corporations as well as a short drive to historic Philadelphia. HYATT house plays the perfect host to work or play delivering an ideal balance to life when away.

Rooms

Accessibility

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Baggage hold
  • Early check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Female traveler room/floor
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Brailed elevators
  • Hearing impaired services
  • Wheelchair friendly
  • Events
    Catering services
  • Evening reception
  • Meeting rooms

Rooms

  • Communication
    FREE credit card access calls
  • FREE local calls
  • FREE toll free calls
  • Voice mail
  • Bedding
    Cribs
  • Developed Mattresses for hotels chain
  • Double beds
  • Single bed
  • Super comfy bed
  • Special features
    Connecting rooms
  • Maid service
  • Bathroom
    Bathroom amenities
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Microwave
  • Entertainment
    AM/FM radio
  • FREE newspaper
  • TV
  • Business
    Adaptor available for telephone PC use
  • Copier
  • Data port
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Converters/ Voltage adaptors
  • Dual voltage outlet
  • Electrical adaptors available
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Indoor pool
  • Pool
  • Wellness
    Health club
  • Jacuzzi
  • Whirlpool
  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Racquetball
  • Sports court onsite

Food and Drink

  • Meal plan
    Buffet breakfast
  • Continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE continental breakfast
  • Hot breakfast
  • Special attention
    FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Kitchen facilities
    Barbeque grills
  • BBQ/Picnic area
  • Kitchenette
  • Outlets type
    Cocktail lounge
  • Lounges/Bars
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE breakfast
  • FREE continental breakfast
  • Buffet breakfast
  • Hot breakfast
  • Continental breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel 48 hrs prior to arrival to avoid a one night room and tax penalty

Travel with others

Children policy
Children 17 and under stay free in parent's room. Must be 21 years of age to reserve a room.

Pets are allowed upon request
Pet Policy - 1-6 nights, a 75 non-refundable fee 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

30+ nights, based on hotel's discretion

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 147
  • Largest Meeting Room Size: 2903 sq. ft.
  • Largest Meeting Room Capacity: 180

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • AV Equip
  • Easels or tablets
  • High speed internet
  • Microphone
  • Projector and screen
  • Catering
  • Natural daylight
  • Overhead projector
  • Bulletin boards
  • Flip chart and markers
  • LCD projector
  • Overhead
  • Max seating capacity
  • Teleconferencing
  • Screen

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews - Google and TiCATi reviews 9 22 reviews

A Google User
6 years ago – Google

10

The room was beautiful and decorated beautifully. It came complete with a stove/oven dishwasher and soap, dishes, rags, utensils, coffee pot, refrigerator (not a mini fridge). Then a desk, couch, ottoman, full length wide mirror. Then a huge king bed that was super comfortable. With two end tables with easy plug access. A dresser that held a large flat screen that swiveld so you could watch in bed or the couch. Two huge windows with thick easy close drapes. Then you walk into the bathroom sink area with a big mirror and a lighted retractable make up mirror on the wall. A hair dryer and in the large closet behind you an iron and ironing board, hangers extra pillows etc.Then finally the bathroom with a long glass wall shower with the best water pressure I have ever had the pleasure to use at a hotel!!! In the morning a large lots of choices breakfast bar and omelette bar. Easy check in friendly hotel staff! I highly recommend this place and would be glad to stay there again.

A Google User
6 years ago – Google

9

Great location by the mall, easy to walk to/from mall from the hotel. Room comes with full size refrigerator. Free breakfast is a nice plus. Clean, spacious and beautiful lobby with a pool table and bar.

Jason Webb
6 years ago – Google

7

Just spent 2 weeks staying here while training for new job. I really enjoyed the accommodations-good size rooms and everything necessary for an extended stay. But I was impressed with the entire staff’s friendliness and excellent recommendations on food and sites.

LaTonya Bermudez
6 years ago – Google

9

Very clean with modern decor. Staff was very pleasant, professional, and accommodating. Gave me a room upgrade because I was having a bad day. Will definitely stay again.

John Smail
6 years ago – Google

9

The hotel was nicely designed and clean. Very comfortable beds. The bartender was great and kept the bar open an extra hour passed closing for us.

William Dixon
6 years ago – Google

7

Pretty good hotel. Homemade omlettes for breakfast with a nice oil and gym. However had some door issues with bathroom, but overall the team has been fairly accommodating.

Tim Stackhouse
6 years ago – Google

10

I was in the area on a lark of a road trip and this hotel was the only place I was able to get a room. The room itself was nice, however as it was a late check-in and they are an energy efficient hotel, I had to wait for a while for the room to cool to a comfortable level from their standard 80 before I could comfortably sleep. The breakfast provided the following morning was lovely and a great way to start off the day.

brando calrissian
6 years ago – Google

10

we booked through Expedia, and for some reason the only room available was a suite. the room was *very* nice. included stove, fridge, dishwasher, all of which we didn't need for our single nights stay. but we were impressed regardless. there was only a shower stall, which would maybe be my only complaint because we had our 2 year old which made it difficult to bathe him. HOWEVER, he was delighted to take a "big boy shower" like mommy and daddy so it worked out so no mark against our review. centrally located, and directly across from the King of Prussia mall. staff was very friendly, room was clean, hotel (in general) well kept. we had a nice stay.

amanda milton
6 years ago – Google

6

Extremely expensive, and not worth it at all. The pool is VERY small and you can't even stay in the pool area because the amount of chlorine in the air takes your breath away. There is a lot of wasted space in the room which I really didn't understand. The couch bed was not comfortable AT ALL and it was very small. A pair of my flip flops went missing. When we arrived with a lot of luggage, there were no carts available, they couldn't find any carts and no one even offered to help me with all of our bags to my room. The breakfast was nice but not enough seating. I would not stay here again.

JAY KIM
6 years ago – Google

9

I stayed overnight for a business trip. This is located right nearby the mall which is the 2nd largest mall in the States. Hotel is pretty clean and staff was friendly - also got a free bottle of water. My room was a suite which was equipped with cooking-ware. It surely worth the money.

Stephanie Kramer
6 years ago – Google

9

This place is awesome! The staff is very friendly and the rooms are very nice. The breakfast is complimentary and has a huge spread from cereal, to muffins and bagels, to eggs and bacon to making your own omelettes. I would definitely stay here again.

Lynn Cosner
6 years ago – Google

9

First time using Hyatt House. They are the most very accommodating to all our needs. Their breakfast is the best. Wide variety of choices for all ages. They offered cold, hot cereal, omlets made to order, fresh fruit, yogurt and much more. The staff couldn't have been pleasant. No question in my mind, would definitely go back.

Todd Kaduke
6 years ago – Google

7

Nice hotel for a good price. It was clean and comfortable. It is a hotel where you need to put your room key in a slot inside your room to have electricity. That seemed to confuse some people as I heard a few call the front desk asking how to get the lights to turn on, so keep that in mind!

maggie lyons
6 years ago – Google

9

Great check in.room was perfect. Super clean. Breakfast was so good. Been traveling for 15 years. This was best breakfast.

N10 Fit
6 years ago – Google

9

Everything from front desk staff to complimentary order-for-service options with breakfast to suite rooms, Hyatt House is top notch! Rooms are affordable, breakfast has various options & lobby decor has a modern touch of comfort. This particular hotel is within a three minute walk to King of Prussia Mall and close distance to Penn Turnpike & I-76.

Anne Perry
6 years ago – Google

9

Top notch across the board! The front desk staff are attentive to meeting your needs/requests and will go above and beyond to assure that your stay is superb. The free breakfast has excellent variety and is fresh and delicious. The gym and pool are super and exactly what i need. The HBar staff are exceptional and deliver superior service to each guest. Lastly, the rooms are comfortable and meticulously cleaned, thanks to outstandingly guest services.
Thank you to the Hyatt House staff for making each stay perfect!

Natalie Raneri
6 years ago – Google

10

very clean. staff was very personable. great location, close to food and mall and shopping. had a fire pit with chairs out front, very romantic. great getaway. the pool and Jacuzzi were relaxing.

Te-Sheng Lin
6 years ago – Google

10

It was the last minute decision when we were in the King of Prussia mall. A quick reservation using the Hyatt app and bingo. Everything was set. We arrived the hotel 5 minutes later and everything was ready. Hotel smelled great and the room was clean. Love it!

Agne Lazauskaite
6 years ago – Google

6

Its ok. Nothing impressive. The rooms are a little old and the bar has a minimal selection of drinks and even less of food which gets really annoying if you stay there for a while

Nicholas Rothenberg
6 years ago – Google

10

Okay, so I was in this hotel for five nights. I and not a very big hotel credit, I am happy with minimal expectations. So I had to arrange a business trip, basically playing The Chaperone of employees for my company to come up to King of Prussia for a very grueling week of user testing for a software. This hotel was a great location for us to end our long days. Every morning there was a nice, continental breakfast, and the service at the front desk was very very friendly. There is a pool and a hot tub here too! Another great feature of this hotel is that it is right next door to the famed King of Prussia Mall. So being in a business trip where transportation is really not easy for a large group, what I am saying is I only had one rental car for a group of 5 people, folks who wanted to get out to walk over to the mall and walk around all day and get their fill of the wonderful, tax free clothing features of King of Prussia. I highly recommend this hotel.

Denny Ly
6 years ago – Google

8

Nice, clean hotel with individual suites. All comes with a fully loaded kitchenette with dishwasher, stove, microwave, and fridge. Same hyatt bed everyone is used to. Hot breakfast with omelette station is a plus. A great option if you are out here for business. Located conveniently across form king of prussia mall and valley forge and only 30 minutes from downtown Philly if there is no traffic.

Jumeye Nabinett
6 years ago – Google

10

The breakfast is included and tasty, the pool was relaxing. They give you free headphones in the gym and the gym was bigger then most hotels. The room was very spacious. We stayed in a king sized bed room. It had a separate living room kitchen area. If ever in the area we would definitely stay there again. It's located walking distance from the mall and toys r us. But they have free shuttles to take you there as well.

LeAndra Johnson
6 years ago – Google

9

Had a great stay here! We asked for an early check in and they were very quick to get back to us. The suite was very comfortable and clean. The sofa bed was big enough for my adult kids to sleep on. The kitchen area in the room had utensils, plates, flatware, pots, pans and a decent size fridge and 2 burner stove. The breakfast they serve was good and it was pretty full until very close to ending time. They had an omelette station and served coffee, juices and tea. There were plenty of tables too. Didn't get to use the pool or jacuzzi. It so close to the mall, which is incredibly huge. There are also a lot of restaurants near by within walking distance as well. It was an excellent value for the price.

jeremy bailey
6 years ago – Google

10

Fantastic! Great rooms, great breakfast, omolette station, fast wifi, great location

Peter Khoo
6 years ago – Google

10

Terrific hotel experience! My studio room was very clean and well appointed. The staff were all very friendly and helpful. I was a little sad to leave!

Colby Bookout
7 years ago – Google

8

Everything has been great so far. Super happy with the Internet and accommodations. My one complaint is that I can hear the highway from my room and the air conditioning is agressively cold. But blankets are there for a reason!

D. Lang
7 years ago – Google

7

First off, I booked a room for the wrong dates. It was 100% my fault. When we arrived, the staff was awesome and put us up in a similar room, changed the dates so we weren't charged twice, and we were in our room inside of 5 minutes. The room was decent, kitchenette gave you all the essentials, and the location is perfect for KOP if you're here to shop. One minor complaint would be the TV. No interactive hotel menu, you're not able to rent a movie, and very slim kids programming if you're traveling with the whole family.

Spencer Rhodes
7 years ago – Google

9

We had a very nice stay here. It was impeccably clean and nicely decorated, the room was very spacious and comfortable. The staff was very pleasant, professional and helpful.

Daryl Church
7 years ago – Google

8

Hotel staff is top notch. However the hotel bar prices itself out of competition due to exceptional lower prices within a close proximity

Carl Brister
7 years ago – Google

10

From the moment we arrived it was a pleasant and professional experience. The front desk manager " D.D" was knowledgeable friendly and went out of her way to make sure we had a great stay. The food and the breakfast buffet was delicious. And the servers were cordial and welcoming. We would highly recommend this hotel for others to enjoy.

Matthew Panarello
7 years ago – Google

9

The rooms were clean and fantastic. The location was fantastic and the service was enjoyable. I would go back again.

Linette Haugh
7 years ago – Google

10

Room was excellent! Very clean and staff was friendly. The pool looked as though it hadn't been cleaned in awhile, which was disappointing.

purpaletapeninja 77
7 years ago – Google

9

Spacious suite, nice kitchenette, and comfortable bed. Staff is very pleasent and helpful. Location is great, close to many restaraunts. Breakfast is nice, made to order omelettes , fruit , and it changes daily. Pet friendly as well. Would book again.

Duk Kim
7 years ago – Google

9

Clean professional atmosphere. Staff polite and helpful. Will definitely consider using for business or party venue.

Dan Keelan
7 years ago – Google

7

Nice accomodations. Wifi never worked. Breakfast included good selection but food was cold and coffee was often empty. Given those issues, the staff was great and very helpful.

Brian Dainton
7 years ago – Google

8

We had a great stay at this excellent hotel. Only negatives I can think of are that the ac was a little louder than is usual for this nice a room, and twice the key card "forgot" how to get into the room. These were very minor problems and overall it was a MUCH nicer room than the price tag would suggest.

Patrick Seybert
7 years ago – Google

10

Wow! Hyatt Places are great, but this place is level. Everything feels upgraded from the "Place", including fitness center, breakfast, and rooms. Wonderful stay with attentive service. Can't wait to visit again.

Sam Cohen
7 years ago – Google

10

Exceeding my expectations. Starting with our Anniversary, WOW WOW WOW!!! Went above and beyond, and blew our minds! Love the room, and this is only night one of three!!!

Canaan Henady
7 years ago – Google

8

Very nice, clean, hotel. Big room and nice shower. The bed and pillows could have been more comfortable but overall it was a great stay.

Abigail Frank
7 years ago – Google

9

best hotel ive ever stayed at so far. to clean and orderly. the breakfast was so good and the rooms and sitting area are very pleasing to look at. easy on the eyes.

Charlie Dorsey
7 years ago – Google

7

Good service, nice room, a 35 dollar Uber from the city center

Dylan Schlaak
7 years ago – Google

8

The rooms were pretty sick and there's a Joe's crab shack like right there in the parking lot so it's pretty much a no-brainer.

David Brown
7 years ago – Google

8

Solid Hyatt House accommodations near King of Prussia Mall. Rooms are comfortable. Gym is functional. Breakfast area works. Bar offers a good selection to get a quick drink.

Tom Rohrich
7 years ago – Google

10

We love this hotel when staying in King of Prussia. Great breakfast, close to the mall and easy access to the turnpike. On our most recent stay, the hotel went above the call of duty to resolve a difficult problem we experienced. We will always use this hotel when staying in the area.

jamye davis
7 years ago – Google

10

The hotel was amazing, clean, great food, beautiful room and pool...the kids and I loved it...definitely coming back for a weekend stay soon

Maria Darbenzio
7 years ago – Google

10

The room that we stayed in was a suite so it had a little kitchen and everything. It was super spacious and comfortable and the staff was wonderful. They made us feel welcome throughout our entire stay.

Matt Y.
7 years ago – Google

6

Nice place and nice rooms but not very sound proof. Put near 1st floor elevators and could hear people all night through door all the way in the bed and heater/air conditioning rattled it its little closet.

PyroGaming
7 years ago – Google

10

Rooms were spacious and the workers were informative and nice. The food was also really good with an oamlet bar at the side.

Pankhuri Arora
7 years ago – Google

8

neat and modern hotel. good breakfast spread. great location. receptionist have a scope of improving the attitude.

Tau Goldsboro
7 years ago – Google

10

The staff was friendly and professional. The venue was clean and the food was very good. 5 stars all around.

Michael Jarossy
7 years ago – Google

9

Great rooms and very reasonable prices. Gluten free bread was available at breakfast, and was quite good.

Claudia Trainer
7 years ago – Google

9

The *best* hotel in the King of Prussia area. Very modern, comfortable, easy to find, close to everything. Wonderful, helpful staff and, best of all, amazing indoor pool and hot tub.

Mike Dalton
7 years ago – Google

10

Rooms were nice and modern, shower was nice with good pressure. Staff was vet friendly and helpful. Beds were too soft for my comfort but nice. Definitely stay there again.

George Swift
7 years ago – Google

9

Everything was great. The room was clean, large, and loaded with amenities. Considering that my room was partially facing the highway, it was amazingly quiet and hardly noticeable when there was no noise in the room. The wifi connection was very strong, though the speeds seemed a little too limited; just barely fast enough to stream video. The breakfast spread was large and had a good variety. I will definitely be staying there for any future trips.

Kate Ortiz
7 years ago – Google

7

Meet family from out of town. Our stay was perfect. They arranged for all our rooms to be close together. Breakfast was hot and delicious. Amenities as promised. Kids loved the pool. Close to everything we needed.

Krista Phillips
7 years ago – Google

9

Gorgeous, spacious, clean rooms. Nice breakfast and bar area for hanging out. Staff was very friendly and helpful, and went above and beyond to help. Would definitely recommend this hotel!

Matt Wittleder
8 years ago – Google

9

This particular Hyatt House exceeded our expectations in every way. We have sstayed in several Hyatt hotels and this was the best. Very clean, unique layoutof room, friendly service, made to order omelette for breakfast. It had everything we needed and then some

Jared Parsons
8 years ago – Google

9

I thought the location was great, because it is less than a mile from the King of Prussia Mall. The breakfast inside is amazing with the omlete station. I would come back if I visited the Philadelphia area again.

Alexander Serrao
8 years ago – Google

9

Decent hotel. It's like I'm staying at the mall though. The people in the area have been very nice. I'm from NY and it wasn't the imbtrying nice. Doesn't look like there is any where to run locally though.

Andrew Erikson
8 years ago – Google

7

For the price, the room is great. Comfortable and well stocked kitchen (plates, glasses, and kitchen). Very conveniently located near restaurants and shopping at King of Prussia and right off the freeway to Philadelphia. Breakfast was not bad with an omelet station and hotel breakfast basics. My only issues were the slow Wi-Fi (barely hitting 2 Mbps and

Catrina Simmons
8 years ago – Google

7

This Hotel is always clean when I stay there staff are very friendly. There are many places to eat as well as shop. I love this place

Jason Mondesir
8 years ago – Google

9

The staff here is awesome. The rooms are very convenient, especially for an extended stay. Not a full gym, but its usually pretty free, so you can breeze through a session. And the location is very good. Mall is right across the street, Capital Grille sits on an adjacent property, and of course, Shake Shack is right across the street too.

Mikani 2014
9 years ago – Google

7

Clean rooms, comfy bed and pillows were my favorite part. Nice staff - a little overwhelmed by the # of people that they needed to transport on the one shuttle that they have but overall a good stay.

Karolina Chrzanowska
9 years ago – Google

10

Great hotel! Rooms are beautiful with a full kitchen if you'd rather cook instead of eat out. Friendly staff with a nice atmosphere downstairs with modern furniture lighting and a pool table. There's also a nice pool and great food. Definitely a good hotel for staying at for a night to even a week

Delisa Hunt
9 years ago – Google

9

Always a rest and relaxation spot when hubby and I make reservations here.The staff is very attentive to your needs,and the bar makes the most yummy cocktails too.

Jay Ruby
9 years ago – Google

5

Amazing rooms! A real steal for the price. Great breakfasts! Good location. However, on Saturday, a large group of inner-city kids appeared. They were in the pool with no adult supervision. They were behaving badly - even dangerously. When I told three young boys that they were not allowed in the hot tub without adult supervision, a man appeared out of nowhere and told me to never say anything to "his" children. He got nastier and even ugly. Too bad he managed to negate an otherwise wonderful three day stay.