 922 reviews

HYATT house Raleigh-Durham Airport

10962 Chapel Hill Rd, Morrisville, NC 27560, United States Access

HYATT house Raleigh-Durham Airport

HYATT house Raleigh Durham Airport provides a contemporary twist to the traditional suite experience - offering up an authentically
comfortable lifestyle while adding little touches of luxury. Spacious smartly designed suites and guestrooms - fresh sumptuous beds and linens - full kitchens with stainless steel appliances - multi-functional clock radios with docking station and soothing sound machine - flat panel TVs with expanded cable and movie channels and lighted make-up mirrors. Amenities and services include a la carte evenings with premium wine and beer and specialty appetizers - HBar- outdoor pool - sun deck - outdoor patio with fire pit - fitness center with cardio and weights - on-site market - guest laundry and dry cleaning service.
Complimentary details include daily breakfast with made-to-order omelettes - Starbucks brewed coffee - wired and wireless internet
throughout the hotel - multi-station business center with printing capabilities and USA Today. Stylish and flexible event space available. Hotel is 100 percent smoke-free.
Pet policy: 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75lbs per rm. Fees are in USD. Service Animals exempt from fees.

HYATT house Raleigh Durham Airport blends southern hospitality with a thriving cityscape, none better situated than HYATT house, with prime placement right off Interstate 540, just minutes from Research Triangle Park.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE airport shuttle
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot
  • Train access
  • Transportation - local area
  • Transportation - local office
  • Front desk
    24-hour reception
  • Early check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • General
    Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Telephone jack adaptor available
  • Hotel service
    Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • FREE newspaper in lobby
  • Full service housekeeping
  • Grocery shopping service available
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Sundry/Convenience store
  • Travelling with others
    Children welcome
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Events
    Catering services
  • Meeting rooms

Rooms

  • Communication
    FREE credit card access calls
  • FREE Internet access
  • FREE local calls
  • FREE toll free calls
  • Multi-line phone
  • Portable phone
  • Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Developed Mattresses for hotels chain
  • Double beds
  • Single bed
  • Sofa bed
  • Super comfy bed
  • Special features
    Connecting rooms
  • Maid service
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchen
  • Kitchen supplies
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Plates and bowls
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster
  • Toaster oven
  • Entertainment
    All news channel
  • AM/FM radio
  • Cable television
  • CNN availaible
  • FREE movies/video
  • FREE newspaper
  • Newspaper
  • TV
  • Business
    Adaptor available for telephone PC use
  • Copier
  • Data port
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Converters/ Voltage adaptors
  • Dual voltage outlet
  • Electrical adaptors available
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Heated pool
  • Outdoor pool
  • Pool
  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Jogging trail

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE buffet breakfast
  • Special attention
    FREE coffee in lobby
  • FREE evening reception
  • FREE in-room coffee/tea
  • Lobby coffee service
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Cancel by 3pm hotel time 48 hours prior to arrival

Travel with others

Children policy
Children under 18 stay free in parent's room.

Pets are allowed upon request. Charges may be applicable.

Language spoken

  • English

Concierge tips

Wind down and fill up with our complimentary Evening Social Monday through Thursday. Enjoy a succulent spread of cheeses, meats, and savory bites. You’ll also enjoy complimentary beverages including wine and beer. The perfect way to break away from the day and relax into night.

Welcome capacity

  • Number of Meeting Rooms: 4
  • Number of Sleeping Rooms: 141
  • Largest Meeting Room Size: 1980 sq. ft.
  • Largest Meeting Room Capacity: 150

Parking

  • Accessible parking
  • FREE parking
  • On-Site parking
  • Parking
  • Parking lot

Amenities

  • AV Equip
  • Easels or tablets
  • High speed internet
  • Microphone
  • Projector and screen
  • Max seating capacity
  • Screen
  • Bulletin boards
  • Flip chart and markers
  • LCD projector
  • Overhead
  • Whiteboards
  • Catering
  • Overhead projector

Environment

Property's Green Action

We think of ourselves as guests of this planet, and are committed to doing our part to take care of it. Challenges like climate change and water scarcity create risks for people and the environment, as well as for our hotel. We are committed to reduce energy consumption and greenhouse gas emissions, use less water, produce less waste and make more environmentally responsible purchasing decisions. We have set goal to reduce water use per guest night and to elevate our recycling efforts.

Most helpful reviews 9 22 reviews

Courtey Rice
2 years ago – Google

10

The staff is great and the rooms were very very very clean. Great weekend rates if you are looking to get away. Beautiful property overall. Thank you, Joe, Amy, David, Theresa, Yolo!, Jessie, Tatiana, Hillary, Koala, Rob, James and everyone who I forgot to mention.

Mike Jeremica
2 years ago – Google

7

I love Hyatt house, but there are small things wrong about the room that need fixing. It feels less like Hyatt and more like a really really nice holiday inn. I would still stay here again in a heartbeat, but they need to take care of this place better.

Shashe Bayleyen Fennell
2 years ago – Google

10

Very nice staff!! The van driver was not there one morning so another staff member drove me to the airport at an early hour. Nice to see that they make it work for the customer no matter what goes on.

Monique Egan
2 years ago – Google

8

The staff is very friendly and knowledgeable. The rooms were clean and spacious. We had trouble with our key cards and at one point neither our key cards nor the staff's keys worked, so they replaced the entire lock mechanism! Breakfast was good, continuously refilled with hot food, and plentiful. Lots of parking space, which at some hotels can be difficult to find. Couldn't give a rating of 5 stars due to our continual struggles with the key cards.

Rajiv Krishan
2 years ago – Google

8

Nice hotel. I booked because it's very near to my work place. Small issues during my stay where room service was not available on regular basis due to staff shortage. I hope that's a temporary issue. Otherwise, hotel is at great location and very helping staff.

Jess Cunningham
2 years ago – Google

9

We stayed in a suite, complete with a couch and full kitchen. The hotel was wonderful, the staff very friendly and accommodating! There is a wonderful hot breakfast daily, even had great options for someone eating gluten free! The hotel provides a shuttle anywhere within 5 miles. Would definitely stay again!

Tosha B.
2 years ago – Google

7

It was nice and clean. The breakfast was ok , they also have a nice beer place at a walking distance and a small little bar on premise. However the walls are pretty thin so I could hear anything in the other rooms (I usually don't mind noise but it was above normal).If you're at the first floor especially if facing the pool and the 🔥 pit - you would feel right at the party (if there is one), also the windows are huge and not hazed so it was inconvenient that I had to shade all the windows to be able to use the shower and the bathroom with some privacy.

joey netterville
2 years ago – Google

10

Stayed at the Hyatt House during a week of off site training. Suites are large with the king size bed and full bathroom in adjoining rooms. Each spacious room has its own TV. Sweet includes full kitchen with fridge and stove top as well as dishwasher. Site has pool business Suite in Hotel bar full restaurants laundry service. Hotel staff was courteous and helpful.

Mel G
2 years ago – Google

7

Very dark paint. Was pretty but made the whole place seem dark all of the time. Lobby bartender was the best, super sweet and personable.

Dustin Davenport
2 years ago – Google

9

The internet isn't too great but everything else in the hotel is fantastic, room is nice and clean both times I've stayed. Breakfast is better than average and the staff is very helpful as well.

Shalabh Srivastava
2 years ago – Google

9

Very good business hotel, located right in the middle of RTP on the Chappell hill road at the intersection near to I540. Lenovo and Oracle are at walking distance and there are a couple of restaurant right in front including an Indian restaurant. Rooms are neat and comfortable with all basic amenities such as TV, Fridge, a small kitchen, sofa. Bathrooms are clean and well maintained. They have a small bar at ground floor and serve some snack in the evening. They also have small gym with all basic equipments for fitness freaks. A big Thumbs Up for Hyatt House Raleigh Durham Airport.

Robert Martignani
2 years ago – Google

7

Friendly staff and clean rooms. The gym / fitness area is pretty good if you're looking for a good workout as it has several treadmills and other cardio equipment. The rooms on the first floor near the restaurant area can be a bit noisy in the evening. The shuttle is very convenient, but give yourself some extra time in the morning as there may be other people going to other offices first. The morning hot breakfast is a nice touch and value add.

Brendan McDermott
3 years ago – Google

9

Spacious rooms, very clean, friendly staff, nice pool table by the bar. Overall, it's a great hotel.

Naveen Kumar
3 years ago – Google

8

Stayed here for 3 weeks last year. Easy access to RDU Airport and my office in New millennium way. Great receptionist - Very helpful and patient. Room was spacious. Temperature control worked fine and the bed was awesome. Swimming pool was closed during the month of October/November when I visited . they have a basic gym. Wish they had better breakfast menu. It's the same menu everyday and get boring if you are staying for more than a week. And the hotel restaurant didn't offer much varieties of food for dinner.. Close to some Indian restaurants and Walmart! Would definitely recommend :)

Matt McKeown
3 years ago – Google

7

I like staying at Hyatt Hotel Hotel was nice. Needs a full restaurant though. Bar was small...but worked. Some restaurants withing walking distance, but requires a car if you want to get our and about.

Gabriel Gomez
3 years ago – Google

7

Walking into the hotel I was greeted by very friendly staff. The lobby and rooms were updated and very clean. The bar/lounge area included a pool table and several comfortable seats for relaxing. The rooms were very spacious and comfortable. The rooms are also very private, I did not hear any outside noise.

Phil Stone
3 years ago – Google

4

Room was fine but windows opened onto large parking area so needed blinds down all day. Evening meal was terrible. Worst meal I've had in a very long time. Apparently a new menu designed to avoid having chef afyer breakfast. Would never eat there again which is a problem as there's nothing open within walking distance...

Marianne Howell Wright
3 years ago – Google

7

If you're visiting the Triangle and looking at homes in Cary, Chapel Hill, Apex, Holly Springs, and North Raleigh this is a great place to stay and get to all of those places easily. It's very close to the intersection of Interstate 40 and 540. Clients have told me that the included breakfast is very good

Stan R
3 years ago – Google

6

Hotel was clean and the room itself was pleasant. The kitchen staff in the morning were not very welcoming or kind. It seemed as if I was bothering them to ask for a fork as the fork container was empty. This location seems to get a lot of traffic as many businesses are close by, so you can imagine things are crowded in the morning. Request a room on a higher floor, as the 1st floor is very noisy from the conference area and lobby. I prefer the Hyatt Place about 1 mile away.

Rory N
3 years ago – Google

7

Rooms are comfortable, bar staff and front desk are very pleasant, but the kitchen was closed because the cook didn't show up to work. So I had to spend additional time and money to leave and find a warm meal. The manager should have a few backup options when the cook doesn't show up.

Kim Parker
3 years ago – Google

9

Wonderful hospitality. Clean and spacious rooms. Excellent full breakfast included with room.

odell Dell
3 years ago – Google

9

My stay at the hotel was very very wonderful the employees are very nice beautiful place to stay and when I come back and visit my son again in January I will be staying here thanks again had a great time

Bryan Lively
3 years ago – Google

7

Great location, friendly staff, room could have been a little cleaner.

Jon Cain
3 years ago – Google

9

Hotel staff have been friendly and helpful whenever I have needed anything. The food from the hotel restaurant is delicious and the rooms are well maintained.

Miles Catlett
3 years ago – Google

7

Breakfast was pretty good, and the room where our meeting was held was nice. They even put out power strips for our devices and the internet was easy to connect to. The room temp was a little wonky, but that's my only complaint.

Arvin K
3 years ago – Google

8

I was at the Hyatt for business travel. It would of been great if the bar at the Hyatt was open later. They always. Close early. Service is nice. I did find a bug in my room.

Prathamesh Karve
3 years ago – Google

10

Very good place for a stay. Stayed here for a month. All the hotel staff is very well spoken and they take good care. Breakfast and WiFi is complementary. There's a fitness center, swimming pool, printer and guest laundry.

Jake Hagemaier
3 years ago – Google

8

Nice hotel. Rooms have small kitchen which is nice for long term stays. Free breakfast is pretty good and the gym better than normal with free weights.

Tricia Richardson
3 years ago – Google

9

We love taking a break from work & the kids to retreat here! The staff is very friendly! Big Mike is funny and Carissa & Hillary always make my stay here Awesome! The breakfast is suffice being that they have an omelet station.

Pradeep Padhi
3 years ago – Google

8

Good place to stay. nice and clean rooms with kitchen.. friendly staff. Good breakfast.. shuttle service available.

Amy VerValin
3 years ago – Google

10

Large comfortable rooms, clean, modern decor. The lobby is beautifully designed. The pool and patio with fire pit is great for relaxing with friends. Convenient to the airport and RTP. Great location.

prachi bansal
3 years ago – Google

9

I stayed here for a month when I relocated to raleigh with my husband. The hotel is very clean and the staff is super courteous. They have a nice hot breakfast spread each morning with an omelette station.

Andrew Biggar
3 years ago – Google

10

Room was very clean including bathroom. Suite is very spacious and I wouldn't get any other room! Breakfast is superb with a large variety and plenty of healthy and vegan options, both cold and hot.

Tracy Gray
3 years ago – Google

9

Best place I've stayed in a long time. The staff was the best. Rooms clean and it was just Beautiful!! My son will be going to NCCU until I relocate this will be my home when we visit.

Sarah Gubbins
3 years ago – Google

10

Very clean, modern-styled rooms. No major cosmetic or maintenance issues. Full kitchen in each room, including glasses, dishes, pots, pans, etc. Full breakfast buffet. Polite staff.

Marv Vang
3 years ago – Google

9

Service and room were excellent. Very spacious rooms and comfortable beds. Great location walking distance to small eateries.

Cameron Eidmann
3 years ago – Google

6

People were all friendly. Room was spacious and clean. AC was loud and continuously worked to maintain twmperature. Gym was small but adequate with some free weights, one bench and 6 or 7 cardiovascular machines. Free breakfast in the morning is buffet style with the usual suspects, but also with some parts changing daily. Not bad, but not great either. There is am omelette station, but the choices are very limited and the chef was hardly there. The bar was small and only open until 10pm. If it was summer time there is a pool, but it is pretty tiny. Since it is outdoor I doubt it gets much use. It also closes at dusk, which means I am guessing the hot tub doesn't get used at all.

Karen Frank
3 years ago – Google

10

Friendly staff. Hot breakfast. Shuttle service was awesome! Room well appointed and comfortable.

Donna B
3 years ago – Google

5

Good location for the many businesses around there. Rooms are nice size but the hotel always appears very empty. Nice fire place but limited atmosphere

John Helsabeck
3 years ago – Google

8

A friend was staying at the Hyatt House on a business trip. I meet him for drinks at the bar. Service was quick and friendly, and they had a decent selection of local beers. Unfortunately they don't have any taps, but it was still nice to see a selection of local brews. We didn't order cocktails, but there appeared to be a limited number of bottles available. There is abundant seating broken it onto different areas, so it was easy to find a quiet spot to catch up. This isn't a bar I would make a destination if someone want staying there, but it was a pleasant place to pass a few hours.

Rick Guymon
3 years ago – Google

10

Great hotel with a shuttle from the airport, clean rooms and friendly staff. Would definitely stay here again.

Christian Caruthers
3 years ago – Google

8

Nice place. Excellent price for a suite with a kitchenette and 2 TV's. Staff were wonderful. One had a little fun at my expense for being an Auburn fan, but that was made up for by the next person I spoke with, another AU fan, saying, "Oh, we don't listen to her!" Good times. Only complaint was the made to order omelette was really small. I'm not even sure it was a 2-egg omelette.

Demeatrus Watson
3 years ago – Google

9

If looking for clean. This is your spot.I'm convinced. Very impressed. I'm definitely going back to this location.Rooms are spacious far from narrow.My own bed doesn't sleep as good as hyatt beds. I'm at mattress firm now looking fo similar type of bed.Don't hesitate. Best room for the money. I promise u

Collins Friddle
3 years ago – Google

9

Greta location with great staff. Huge room with everything you need too. I would definitely recommend this hotel.

Gino Milani
4 years ago – Google

10

Good rooms conviently located just next door to the airport. Breakfast options are also excellent.

John Retkowski
4 years ago – Google

9

Convenient to RDU Airport and close to the Triangle area. Free hot breakfast and shuttle service to and from the airport about 3-4 miles away. Well maintained and clean.

Challenger0428
4 years ago – Google

9

The hotel was very neatly appointed and the property was clean. The Breakfast was on another level though, cold and hot items and a made to order omelet station. Main courses were eggs, bacon, french toast, even had sugar free and regular syrup to choose from. I have stayed in quite a few hotels and the breakfast at the Hyatt will stand out for a very long time to come.

Tara D
4 years ago – Google

9

My room was big and has everything you need. I only stayed a night, but wanted to stay much longer. The room was clean, check in/out was very easy and the lady working the desk was very kind. I chose this hotel because I am familiar with the area and wanted to be closer to Morrisville than the airport. I will definitely stay here again.

Matthew Robertson
4 years ago – Google

7

Seema real nice. TVs in room are LCD, but SLOW to change channels. Bed comfy

Ethan Smith
4 years ago – Google

10

Was at Hyatt House for a meeting. Meeting room was nice, clean. Fridges were not stocked with waters before meeting, just leftover. Breakfast was bare but lunch and snacks were good. Staff was very friendly.

Stephen Swanson
4 years ago – Google

10

I met my brother and his family (the guests of the hotel) for breakfast while they were in town. The tables and chairs were stylish and spread apart with plenty of space from the other guests. The food was served buffet-style. It was all freshly prepared and steaming hot standard American breakfast fare, with plenty of options for both the indulgent and the health conscious. All silverware, serving dishes, and furniture were very clean. As soon as one dish ran low, it was promptly refilled and the bar was kept well-stocked with clean dishware. If you are a guest here, don't pass up this breakfast. The care for appearance and quality of food will make me seek out a Hyatt House to stay at during my future travels.

MA Milián
4 years ago – Google

4

☣ WARNING: SUITES 238, 338 AND POTENTIALLY OTHERS IN THE SAME AREA ARE CONTAMINATED WITH BED BUGS!!! (CONFIRMED BY DUKE HEALTH 8/5/2016) I have known this property for three years and the current manager, Mark, is a great guy but the property is currently having a problem as described above. The manager loudly declares he has NEVER heard of a bedbug problem at his property during our conversation on 8/30/2016, but I do not fully believe him and think he is following Hyatt corporate or the Hyatt franchise owner's directives. If you work at Lenovo (just not 6 or 7) this is a very convenient property for you. You can stroll to campus. Same for Oracle. For anything else, the hotel is a little out of the way and right off Chapel Hill Road—known for legendary traffic delays. The hotel is pretty quiet and seemingly well maintained (see warning above) just do your best to avoid any room on the first floor near the oftentimes noisy and rambunctious elevators.

Sandeep Pawar
4 years ago – Google

7

Always stay here for business trip. Great rates and amenities especially the free shuttle is very helpful. Good location.

Gunjan Shah
4 years ago – Google

10

One of the most friendly staff of any hotel chains... That's the reason I chose to stay. Good breakfast... Very clean rooms.

Natasha Bright
4 years ago – Google

9

My fiancé and I stay at this hotel for the weekend. The experience was great. The only bad thing, which wasn't a big deal, the elevator stopped working and we had to take the stairs. One of the housekeepers told us she didn't want us to use it because she didn't want us to get stuck. The front desk acted very quickly and the elevators were working within a hour. I enjoyed my stay here. I will recommend this hotel to everyone. It's peaceful and I enjoyed the fire pit out back. The bartender was amazing.. The Hyatt House is the place to be for a peaceful vacation....

Teresa Johnson
4 years ago – Google

10

They hotel is easy to get to off I-540 and a short distance from the airpirt. The staff is wonderful and very helpful. The rooms are very clean, spacious and it is in a quiet location. We would re-visit this location again when in the Raleigh area.

Alfred Cao
5 years ago – Google

9

The rooms are large. The upgraded rooms have a separate living room and kitchen and two large TVs. It was one of the places where you would enjoy staying I'm the room

Brian Manowski
5 years ago – Google

10

It felt just like home. It had everything you would at your house in your room. Loved it.

MA Milián
5 years ago – Google

7

I have and always will say that the true measure of a business comes not when all is good, but when something goes wrong. My recent stay was awful, but the general manager, Mark, was so profoundly professional and genuinely caring that I'm giving this hotel a good four star rating. I checked-in at a time when there was a wedding party--and not just any old wedding party--it was a rowdy and rambunctious one. My room was near the elevators and long story short, I had to move rooms at 4:00 am because of all the drunk and disorderly people lingering in the elevator lobby as well as the rest of the corridor on the first floor. The next morning, my later than normal checkout was denied rudely. The next day, I received the Hyatt survey by email and let my thoughts out thinking they'd fall on deaf ears or into an empty survey server in Provo. I was wrong. The GM Mark followed up with a voicemail with such a level of courtesy and concern that I swear I felt taken back to the days when service actually meant something. It was taken care of. The hotel itself is a lovely new property. If you like 10 foot ceilings, request a room on the first floor. Try to avoid Room 124 as it's right at the elevators off the lobby! Think noise late at night and first thing in the morning!!!

Joseph Ferguson
6 years ago – Google

10

I stayed here back in July for 4 days. Pretty amazing hotel!!! I did have one issue which was resolved and I want to thank Rei Black for calling and addressing my concerns. There isn't anything me and my girlfriend didn't like other than the billing situation. We enjoyed the pool and outdoor fireplace. The staff for the most part were very accommodating and helpful. Everyone there was really pleasant. However, the big selling point to us was the bed! I mean no tossing and turning just wonderful uninterrupted sleep. We loved the bed so much we are planning on getting on for our future home. The only thing I would say that needs to be "looked" into is bacon, I love bacon and was only able to get it once. But other than that great place to stay. I look forward to my next visit as I will be arriving tomorrow!

Glenn Divan
6 years ago – Google

10

Great hotel, only 4 years old and looks brand new. Don't know about other Hyatt Houses but this one is an extended stay type. Had large king suite with full kitchenette. While no restaurant, the bar has a nice little menu at decent prices, with hot & cold breakfast bar and an omelette station. Great and friendly staff. Hotel easily accessible and right off of by-pass 540. Hotel exceptionally priced for all of the amenities. Highly recommend this hotel when planning a stay in Raleigh!