 10 9150 reviews

ITC Grand Chola a Luxury Collection Hotel Chennai

63 Mount Road Guindy, Chennai, TN 600032, India Access

ITC Grand Chola a Luxury Collection Hotel Chennai

This ornate, palatial tribute to Southern India's greatest empires – The Imperial Cholas – overlooks verdant foliage in the heart of Chennai. It embodies the highest standards in Indian hospitality balanced with elegant restraint in a prime property with distinct personality. ITC Grand Chola has 522 rooms along with 78 luxuriously appointed service apartments- collectively its 600 spacious guest rooms, suites and luxury service apartments are the epitome of Indian grace and style, expertly delegated with thoughtful amenities. ITC Grand Chola outshines the needs of the business traveller as well as the bespoke requirements of the destination connoisseur.

Situated along the Bay of Bengals Coromandel Coast and considered the musical and cultural capital of India, Chennai is the capital of the state of Tamil Nadu. Formerly known as Madras and established in the 17th century, today it is Indias fifth-largest city. Perfectly poised on Mount Road, the ITC Grand Chola is near the downtown business district. It was designed to recall the grandeur of the Chola dynastys golden era, replete with regal fabrics, artefacts, and richly-layered motifs that adorn its lavish interiors. Additionally, Chennai International Airport (MAA) is a mere 8 kilometres from our enchanting private oasis.

Catch a glimpse of Chennais rich history at Fort St. George, Indias oldest surviving British construction that was erected in 1639 and the site St. Marys Church. Or view Kapaleeshwarar Temple, a stunning example of Dravidian architecture that was built in the 7th century. Peruse the treasure trove of artefacts at the Government Museum Chennai. Its 46 galleries display everything from art, archeology, and anthropology to botany, zoology, and geology. Also engaging is the Birla Planetarium, which features interactive exhibits. Inside this hemispherical theatre, visitors can watch a spectacular show featuring the cosmic world and astronomical mysteries on a computerised projector. Created by the Chennai Crafts Foundation, Dakshinachitra showcases different Southern Indian lifestyles and traditional regional arts and crafts. Other intriguing curiosities are 60 kilometres away at the historical seaside destination of Mamallapuram in the Kanchipuram district. This district is known for its exquisite temple architecture, stunning saris, and fine local exports.

Enriching and evocative entertainment can be encountered at Chennais highly-regarded classical dance shows, music, and arts. January visitors should attend the annual Chennai Sangamam arts festival showcasing myriad forms of Tamil Nadu arts. Hundreds of artists

Hotel

  • Internet
    FREE Internet access
  • FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • Limousine service
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Concierge desk
  • Concierge floor
  • Express check-in
  • Express check-out
  • Front desk
  • Video review billing
  • Work away
    Business center
  • Business services
  • Translation services
  • General
    Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Boarding pass print-out available
  • Currency exchange
  • Dry cleaning
  • FREE newspaper delivered to room
  • FREE newspaper in lobby
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Barber shop
  • Beauty shop/salon
  • Florist
  • Gift/News stand
  • Hairdresser/Barber
  • Travel agency
  • Travelling with others
    Babysitting service
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Wedding services

Rooms

  • Communication
    Two-line phone
  • Bedding
    Branded mattress
  • Cribs
  • Super comfy bed
  • Special features
    Adjoining rooms
  • Blackout drapes/curtains
  • Connecting rooms
  • Soundproofed room
  • Bathroom
    Hairdryer
  • Phone in bathroom
  • Food & Beverage
    Minibar
  • Entertainment
    Newspaper
  • TV
  • Business
    Computer
  • Ergonomic chair
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Electrical adaptors available
  • Iron
  • Wake-up calls

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Whirlpool
  • Fitness
    Exercise gym
  • Fitness center
  • Gym

Food and Drink

  • Meal plan
    Buffet breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • Hot breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Room service - full menu
  • Green food
    Vegetarian menu
  • Kitchen facilities
    Kitchenette
  • Outlets type
    Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Coffee shop
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE breakfast
  • Buffet breakfast
  • Hot breakfast

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
Children 12 years of age and under stay free of charge if no additional bedding is required. Rollaway beds are subject to a nightly fee while cribs are complimentary. Please note that a maximum of two children per room are allowed. Children up to 2 years of age enjoy complimentary meals. Children from 3 to 12 years of age enjoy 50% discount on regular menus in the buffet restaurant. Discount may not apply for special events as defined by the hotel. Items from kids menu will have special prices and no discounts will be applicable for the kids menu.

Pets are allowed upon request. Charges may be applicable.

Payment type

     

Languages spoken

  • English
  • Hindi
  • Kannada
  • Malayalam
  • Tamil
  • Telugu

Welcome capacity

  • Number of Meeting Rooms: 17
  • Number of Sleeping Rooms: 600
  • Largest Meeting Room Size: 5091 sq. ft.
  • Largest Meeting Room Capacity: 420

Parking

  • Accessible parking
  • FREE parking
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Certified wedding planner
  • Meeting planner

Environment

Property's Green Action

We aim to reduce energy usage per hotel room. We implement water reduction methods that do not affect the guest experience. We support Fair Trade practices. We also increase procurement of food and beverage grown and produced locally and minimize the procurement of overharvested or endangered species of both plants and animals.


  •  Vegetarian menu

Certifications

LEED Platinum

The Leadership in Energy and Environmental Design (LEED®) standard, developed by the U.S. Green Building Council (USGBC), recognizes best-in-class building strategies and practices. It certifies that green buildings meet standards of energy efficiency, conservation, and community sensitivity.

LEED-certified buildings reduce energy and water by as much as 40%. LEED certified buildings save resources and have a positive impact on the health of occupants, while promoting renewable, clean energy.

USGBC's rating system has four levels: Certified, Silver, Gold and Platinum. Green Building Councils in other countries have similar programs.

ITC Hotels Responsible Luxury

ITC Hotels is the only company in the world of its size, to achieve the environmental distinction of being water, carbon and solid waste recycling positive. ITC Hotels have become renowned for delivering a luxury yet sustainable experience for its guests at its properties throughout India'. The group's commitment to "Responsible Luxury" sets a benchmark for the industry as the first premium chain to achieve the prestigious LEED® (Leadership in Energy & Environmental Design) Platinum rating for all its luxury hotels.

Their initiatives include:
- More than 50% of the total electrical energy demand at ITC hotels is met through renewable sources
- A significant amount of food & beverage used and served at ITC Hotels is procured locally
- ITC Hotels treat and recycle enough water to irrigate 65,000 trees annually
- ITC Hotels annually offset carbon emission equivalent to carbon footprints created by flying across the globe almost 1200 times
- The energy produced through wind farms at ITC Hotels is enough to light up the Delhi-Mumbai Highway for one year
- ITC Hotels treat and recycle enough water to irrigate 65000 trees which aids in sequestering approximately 13000 tonnes of CO2
- The hot water generated at ITC Hotels through the use of solar energy would be sufficient to address the average hot water consumption of 6000 household / families
- ITC Hotels support local livelihoods by ensuring that they source more than 40% of their edible ingredients within 100 miles of their hotels in the region. In the process they minimise their carbon footprint while retaining the freshness of the ingredients in their menu
- ITC Hotels endorse socially and environmentally responsible forestry by ensuring that more than 50% of the paper, stationery and wood is either FSC (Forest Stewardship Council) certified, sourced locally or recycled.
- ITC Grand Chola is the World's largest LEED Platinum certified green hotel
- ITC Gardenia, ITC Windsor, ITC Maratha and ITC Grand Chola are powered 100% by renewable energy
- ITC Sonar is the only Hotel in the World to have earned carbon credits
- Five of the hotels operate on wind energy; the largest self owned wind farms (29.5 MW) by any hotel chain in the world, for captive consumption - ITC Gardenia included
- LEED platinum rated
- Shrinks guest's carbon footprint by over 60% when they chose to stay there
- Wind cooled lobby
- Vertical gardens
- ITC Gardenia uses frontier green technologies in its systems like water recycling, energy and waste management, along with eco friendly materials in its architecture and décor
- This commitment to greener practices also extends to the services that they offer. From green banquets to green conferencing
- The wood used in the hotel has been out-sourced from The Forest Stewardship Council (FSC). Which means that all the wood received from them is certified not to be from natural forests, but from special forests grown for this purpose. Also 74% of the wood including the flooring is made out of engineered wood using wood dust. These have been made into cedar-finished ply
- Extensive use of CO2 sensors are in place for better management of IAQ and ventilation
- In the Sewage and Sullage Treatment Plants, there are separate treatments for Black and Grey water and with UV, there is a reduction in maintenance cost
- The hotel has double insulated windows to ensure temperature control at the least cost
- Natural light has been used as much as possible
- Solar Energy has been used for outdoor lighting, steam generation and the hot water system
- Rainwater harvesting systems are in place
- Water efficient fittings are operated in guest rooms and public areas
- ITC Gardenia has been conducting ongoing awareness programs for local school children on Responsible Luxury along with the guided hotel tour

Most helpful reviews 9 150 reviews

g p
3 years ago – Google

10

Rooms are of very high standard. Comfortable beds and pillows. Automation systems allow you to control a variety of things. You can even see who’s outside the door and open the door if you want from the bed. Well thought out bathrooms with bath tubs and shower and mirrors everywhere. The rooms and the staff make you feel good. That’s what you expect from a hotel like this and it’s on point. Food and beverage is on par with your expectations!

Bhaskar Banerjee
3 years ago – Google

8

This is a grand place. Inside out, it feels like a palace. We've dined here few times and every time the experience was wonderful. They have few numbers of restaurants for different culinary. Their Madras restaurant is multi cuisine and having widest variety of menu. The buffet in there is awesome with great foods. Although I personally think few Indian cuisines are not up to the mark and may satisfy foreign taste buds but definitely not Indian ones. Being a top grade luxury hotel, Grand Chola is super expensive but you must go there if you can afford

Rajesh K
3 years ago – Google

9

ITC Grand Chola is huge. There is a lot of space compared to most five star hotels within the city. Stepping inside feels like getting into a palace. I visited the chocolate bar inside and was impressed with the quality and taste of the chocolate, not to mention the helpful nature of the staff. I just wish there was an easier way to get into the hotel from the bike parking area.

Vijai Anand
3 years ago – Google

8

I visited the restaurant called Madras Pavilion Buffet Lunch. Array of delicious dishes veg and non-veg. I loved all the food from Soup, appetizer , and main courses and desserts. I love veg Veg Briyani literally melted on my mouth. Only request to ITC is to refill fast the dishes.

William Trattler
3 years ago – Google

9

The ITC Grand Chola is in a class by itself. We stayed at this hotel for a conference, and it was a fantastic experience. The room was absolutely incredible - with state of the art technology. As well, the food was wonderful - we ate at multiple restaurants within the hotel. I would highly recommend this hotel.

Bimal Chandrabose
3 years ago – Google

10

Awesome hotel. The ambience is really amazing. A great place for stay. Ideal and hosting conferences and personal events. Really antique looking furnishings every corner you go. Restaurant & bar is commendable too.

Manian KBS
3 years ago – Google

7

One of the upscale properties in Guindy, Chennai. Sprawling and Spacious property with multiple convention halls. All standard facilities expected in a 5 star hotel are available. Average food quality. Has an outdoor swimming pool and business center. Has convenience stores. Some parts of the hotel looks worn out.

Mathangi Vijayan
3 years ago – Google

8

Went to Madras pavilion for lunch buffet. They have a wide spread of items to choose. Starters and main course were delicious. Ambience is unbeatable. Service is also very good. However not satisfied with the dessert course. They have many varieties but nothing appeases the tongue very much.

Mohammed Salman
3 years ago – Google

10

Best hotel in Chennai. Be ready to shell out some heavy bucks though, because it also happens to be one of the swankiest. You can be sure of excellent service and comfort and it also houses some of the best restaurants in Chennai. It also boasts multiple banquet halls for any sort of a party, wedding or an event.
They might charge a bomb, but you'll be sure to get your money's worth.

Victoria Powell
3 years ago – Google

9

Stayed at this exquisite hotel for 10 days while on a long business trip. This hotel is beautiful, very clean, and has excellent staff. The room was great, as was the air conditioning which is important as Chennai is very hot. Every restaurant was excellent, and the breakfast buffet was huge. I loved my stay here. Be sure to try the South Indian coffee!

Dani Saz
3 years ago – Google

9

Words cannot describe.. When we see from outside it looks normal 5star only but when u go inside hotel u will not believe how beautiful it is.. All the facilities available.. Good place for photo lovers.. Food will be awesome.. Must visit :-)

Samuel Campbell
3 years ago – Google

10

Great place to stay! Extravagant architecture and staff. Everyone is pleasant and very helpful. Staying in a single bed apartment room with great appliances to store, cook or warm up food. Great selection of restaurants to choose from as well! Highly recommend this place

Sri Ram
3 years ago – Google

9

Once inside the hotel is excellent.Amazing staff, superb service. Well maintained as per the standards. Staff always has a smile, support is beyond expectations. Food is outstanding.It was a comfortable stay for the group. Would recommend some more groups here

G K
3 years ago – Google

10

It is indeed a beautiful hotel. I rather mention it to be a palace. The ambience was great, the rooms are great as well. The staff were helpful, courteous and informative. All these would be quite common for a hotel of this stature. However, the experience one gets upon is more important. It sometimes not just about the money which is buying you the luxury. Rather, it is the experience that leaves in awe of it all. This is certainly one.
The cigar lounge is good. They don't have Cuban. However, they do have cigar from Dominican Republic.
All said, it does define luxury.

Niranjan Gummanur
3 years ago – Google

8

a truly five star hotel in the middle of the city ; the swimming pool area on the terrace is amazing - would have preferred better maintenance.The terrace garden is beautiful. The rooms are grand and feels rich. The bathrooms are spacious. The food is great as well ; the morning breakfast buffet is not to be missed ! The service is top class , feel there are just more people than required. I have stayed her few times and every time, I have had great experience. The front desk reception is warm; the entrance is grand ; just everything about this place is grand and in big scale

Balachandran Siddharthan
3 years ago – Google

7

Attended a conference event here. Excellent lunch and great ambience. One less star because there was no valet parking and basement area (B2) was too confusing for me to park my car. They could have added a few securities in the parking area or at least should have had directions of entry, lift lobby and exit. Very poor. Planning in this aspect from such a prestigious hotel.

Sachin Agarwal
3 years ago – Google

9

Loved the place. It's a palace with beautiful Architecture. You can spend a lot of time by moving around the Hotel. Rooms are also very good. You can control everything through a tab including lights, music, TV, Doors, Cameras, Services, etc. I even liked the food that we ordered. I will always prefer this if I am in Chennai.

souvik kumar saha
3 years ago – Google

9

We went for for group dinner there. The buffet spread was awesome. One of the best you will find in town. The beer available was all international & suited our taste.
The staff was very courteous. Thank you.

Nishant kumar
3 years ago – Google

9

I stayed here on two occasions and on both of the occassions there were conference. This place is very good to arrange conferences as they have 1000+ capacity banquet halls. Theirs buffet spread is also very nice with many choices and local delicacies as options. I thoroughly enjoyed my experience here from business and conference perspective, yet to explore any personal experience.

Thamogran Pillay
3 years ago – Google

5

Very beautiful hotel. The house keeping staff are very friendly and helpful. Good selection of restaurants in the hotel. The remainder of staff however are unfriendly, unhelpful and apathetic. The staff present at breakfast are generally rude and unhelpful with a don't care attitude. It is a buffet breakfast, but it is very difficult to walk around with waiters buzzing around and you have to get out of their way as they will not stop and let you pass. Orders will just be dropped on your table without a smile or word, whether you ordered it or not. Dismal service. There is also a North Indian-South Indian squabble going on that is very apparent between staff.

Raghunathan Ananda
3 years ago – Google

7

Excellent place with ample space for dining.... Excellent menus with great hospitality. Must try Hotel in City. Beside everything the cleanliness maintained by the hotel staff is awesome. Quality of the food is a key highlight. They have many options for both veg and non veg, particularly for veg when compared to other hotels the options is in wide range.

Rajiv Gerela
3 years ago – Google

10

Great place for stay or in our case a staycation. We also did the whole body Spa and head massage. It was a great two days. Start the day with some gym to work up an appointment. The head for breakfast which had a spread which was huge and you end up filling yourself. Then laze around the pool or plan a Spa session to relax yourself. Then go a for evening excursion to the beach or market.

James Drury
3 years ago – Google

9

A grand hotel with an impressive decor. The grand staircase greets you as you enter the lobby. The hotel boasts several restaurants all supplying typical Indian food. The appetisers supplied in the buffet are a nice touch but leave yourself room for the large selection of local food. There is a gym/spa on-site. The Spa offers a large selection of massage and beauty services. The hotel is located around 15/20 minutes from Chennai airport. Typically this hotel attracts families and business types. A great location for whatever you plan to do during your stay. Service as often found in India is simply the best. They work hard to impress.

Lee Ben
3 years ago – Google

9

Loved this place. Excellent infrastructure. Had a good day rooms are very good and tge service and staffs relation was very good. Had a good day felt like a palace valet parking available. More spacious. Waiting lobby was also good and accompany more. Had a great day there.

Reima Elizabeth jacob
3 years ago – Google

10

No words to explain. Its really awesome and worth visiting at least once in life time. Excellent facilities and hospitality. Multi cuisine foods are served. Best choice to conduct conferences, marriage functions etc. The ambience creates a royal touch to it.

punit jain
3 years ago – Google

10

Was confused between four and five stars. Gave five in the end. A truly grand hotel. Courteous staff and great food. The Cheroot Lounge is good too. My room was not perfectly cleaned on arrival. The table was a bit dirty and there was spider web on the table lamp. Though they made it perfect after calling housekeeping and left a welcoming note with a rose. Probably, it was not used for a while.

Thirumalai Rajan.P
3 years ago – Google

8

A pride to Chennai. Huge and feels like you can get lost easily. Buffet was excellent and employees are very kind. The Royal feel is not missed anywhere, well ofcourse it's not affordable for everyone. (Went on office annual party) hall was great once again food quality and varieties was Very nice.

Madhavan K K
3 years ago – Google

5

My experience at Madras pavilion this time wasn't the best. The place has very good decor and ambience. The soup and desserts were very good. However the main course wasn't great. Despite the amazing spread, none of the dishes felt up to the expected quality.

pramod kudtarkar
3 years ago – Google

9

Awesome place to stay at Chennai. Excellent rooms with eye soothing view from all windows. Food is also enticing. Huge auditorium to accomodate over 1500 participants. It has long corridor to fit 1000 during the break of seminar. We had seminar for 750+ members and entire management was very smooth.

Sandeep Maharia
3 years ago – Google

9

Best hotel in India so far. One needs to go around to have a holistic view of this spectacular beauty. This is stylish, elegant and modern hotel. There are lots of options for food. Great fitness centre. WOW experience 👍

Adhamsheriff A
3 years ago – Google

10

My Experience in ITC Grand Chola.
Went for Google solve for India 2017 event.
The ITC Grand Chola infrastructure was too too good, its completely royal.
About good is super. Very good.
The conference hall and other places also very clean.
Especially restroom.
Royal conference.

Venkatesan Kalyanaraman
3 years ago – Google

10

Great place. Excellent ambience. The dinner buffet in Madras Pavilion was goof. The spread was excellent.

However, still felt that it was a little pricey. May be a definite recommend at 20% lesser price.

Harikrishnan Kn
3 years ago – Google

9

ATMOSPHERE: Wow - this place is literally a palace. It is fit for a King/royalty. Red velvet seating, And there were plate covers that looked like royal crowns. And they give all the ladies that attend the restaurant Jasmine for their hair. It doesn't get much more luxurious than this! And it set in one of the most luxurious hotels around = the ITC Grand Chola!

STAFF: Amazing. Everything/anything you need. They are dressed like royalty, and treat you like a king. Amazing.

FOOD: We got the multi-course dinner (not sure what it was called). It was amazing. One course after another, served in a royal setting, in the most amazing array of goblets, dishes, etc. It was top shelf. The food flavoring was impeccable, and the variety of foods were amazing. The spices and sauces were delicious.

Srikar Vummidi
3 years ago – Google

7

Grand Chola lives up to its name with extreme grandeur from the architecture, interiors and services offered. The hotel has a great selection of restaurants for each person's personal taste and preference. Every bit of detail in the hotel has been thought out with precision. The rooms offered are posh, extravagant and at the right size. Overall, it's a hotel which earns the title of being the 'Best Hotel in Chennai'

Vikram Chaudhary
3 years ago – Google

7

It started out as the best hotel in south India, and is still good, but somewhere I see the Grand Chola losing its charm. I stayed in room 2105 in which an electricity plug didn't work. Unexpected. Buffet lunch and dinner quality and spread is amazing, but the taste of many food items is average. Its location is good, between the airport and city centre. And it's very good for holding conferences

Deepak Jain
3 years ago – Google

10

One of the best hotels I have visited. 5 star's in true sense. Excellent ambiance friendly staff. Though they have more of management trainees than regular staff. May be that the way of cost cutting these days :-)
Rooms are nice and cosy with a view to slum area and they also have balcony attached to the rooms without any access to it. May security issues??
Complementary breakfast. With lots of variety of food items. Fruits, baked items South Indian north Indian etc

Angharad Gladding
3 years ago – Google

9

Amazing Hotel! Lots of culture, good food and great service! Made my trip to India one of the best trips i have ever been on. If you are staying at the ITC, you must try the morning Yoga classes run by Raj! Great way to start the day!!

Joseph George
3 years ago – Google

10

Good overall stay experience. Super clean and convenient club rooms here. Lighting, AC , hot tubs are really good. Elevators are silent and fast. Good restaurants with variety of cuisines. Food for had was Madras style and was buffet. Nice dishes and was covering all south states dishes.

Ivan John
3 years ago – Google

9

Friendly staff. Excellent & safe Valet parking. Good safety for guests and their properties. Lavish Chola architecture and templates. Excellent for conferences, events and grand musical performance/wedding receptions

T.V. Sarada Priya
4 years ago – Google

10

Great 5 star hotel, food is superb. I have a question why do all buffets serve curd rice in ice cold temperatures? Does it tastes good ? Try taking CR in room temperature, its just wow. Its got all the facilities of a star hotel. Don't worry at all

Jishnu D
4 years ago – Google

10

Went to the Cafe Mercara Express. A luxury cafe with an international menu. Loved the quiet and the calm.Loved the courteous service and loved the milk shake. It is open 24 hours. It would be a great choice for your craving for midnight coffee. The cafe is inside ITC Grand Chola hotel. The architecture of the Five Star hotel resembles constructions from ages of ancient Chola kingdoms. Huge mansion with vast campus. However, you will have to pay top dollar for such top stuff!

robin marshal
4 years ago – Google

8

What an amazing experience from door to door. Beautiful ambiance, Impressive entrance, tall walls. Very well thought and tastfuly created art. Good staff. Every good banquet space. Great food with chef's coming and interacting with you. Spacious rooms.

Perry Moa
4 years ago – Google

10

The hotel is amazing. The rooms are spacious for the price. The cost also includes an extravagant breakfast buffet. The hotel really caters to Westerners but even locals enjoy the food here. They have several restaurants all of which provide different cuisines. I would stay here every time I come to Chennai on business trips.

Deniz Kilicci
4 years ago – Google

9

A very nice hotel, well presented & clean. Staff are willing to assist at every turn and very friendly, well spoken. Plenty of restaurants within the hotel. The rooms are kept fresh and stylish. A big plus is the universal power points. No drama if you forget your travel plugs.

Will only stay at ITC Grand Chola when visiting Chennai.

Kishore Kumar
4 years ago – Google

10

Absolute class experience. Apart from the grandeur infrastructure the key element of ITC Chola experience is its staff members. Every one of them is very polite and serves to satisfy you. They take extra effort to give you the best experience. The hotel's features are as what you'd expect. There might be some on and off days as I've heard bad experiences from people I know too. In general I've had really pleasurable experience. The dining experience at Madras pavilion is also great. They even surprised me with a wedding cake on my wedding which was a very nice thing to do. Keep up the good work ITC Chola. Cheers to your staff.

Pasham sharath reddy
4 years ago – Google

9

You feel like a royal guest! The rooms are great, the hotel is huge and royal. The staff is extremely pleasant and courteous. The best food I've ever tasted in a star hotel. Life time experience.

Joseph Colton
4 years ago – Google

9

The ITC Grand Chola in Chennai is probably the best hotel I have ever stayed in or seen. It far surpasses anything I have ever seen in the United States. The staff are friendly and will go out of their way to help you with anything. The food in their restaurants is amazing. The flowers in the lobby and everywhere throughout the hotel are refreshed daily and always make the place smell beautiful. The decorations and general hotel architecture is beautiful with marble everywhere. On top of that, the hotel received LEED Platinum certification in 2012, which probably where they get the phrase "Responsible Luxury" from. The rooms are nice and well attended. Everything in the rooms is automated and new. It is a hotel I would recommend to anyone.

Erick Polsky
4 years ago – Google

7

Great hotel with warm staff. If you come expecting perfection, you will be a bit disappointed. It has beautiful marble, flowers, and well dressed staff. The details are sometimes missed... faucets are installed slightly askew, buffet food sometimes cold, eager but slow service. This would not be noticeable if you were in a "normal" hotel but when in such a high end resort you might be expecting more. If you enjoy the beauty, relax patiently, and decide not to let these things bother you, you will have a wonderful stay.

Srijan R Shetty
4 years ago – Google

10

The palatial ITC Grand Chola is a sight to behold. Grand white marble archways and golden chandeliers crown most of the open spaces and provide an unparalleled mystique to the place which will entrance even the most astute visitor.

The hotel juxtaposes the heritage of the architecture with modern smart rooms to beautiful effect.

The staff is courteous and exceeds every expectation in hospitality, making it one of the premier luxury hotels in India.

PH Krishnan
4 years ago – Google

10

Fantastic hotel. Nice food. Royal ambience. Had a dedicated butler service. They took special care of us along with a physically handicapped person with us. Marvellous service. Home away from home. Better.

Kenneth B. Glasser
4 years ago – Google

9

Amazing hotel - rooms are spacious, the ambiance and atmosphere is high end / luxury. The buffet on Sunday had an incredible variety of Indian cuisine. The staff is totally customer focused and on top of every detail. The gym and pool are excellent (the gym has a very nice array of equipment. Highly recommended!!

Singaravelou Padmanaban
4 years ago – Google

10

A real upscale n luxury hotel. You will fee it in the staff courtesy, reception and services. One of the largest ball room making it an ideal venue for MICE events. Great food at Madras pavilion and Peshawari. One of the great bar.

SANDEEP GAJBHIYE
4 years ago – Google

9

Finest luxury Hotel in India currently. Huge room inventory and massive banquet space makes it an ideal venue for MICE events. What separates it from the rest is it's courteous staff, well maintained rooms and banquet space. Food you get in the restaurants and banquet is the best as compared to other 5 star Hotels in the country. A must visit luxury Hotel in life time

Prapannajeet Biswal
4 years ago – Google

10

Situated in the Guindy Institution Area in Chennai merely 7 Km from the Chennai Airport. It's a grand,imposing structure designed in the tradition Dravidian architecture of Chola period. Spread over a large area, it's a palatial hotel filled with luxury. Houses numerous awarded restaurants offering cuisines from all over the world. The interiors with grand chandeliers and marbled walls and imposing walkways and galleries are a sight to behold. The staff is well mannered and greet you with a polite 'Namaste'. The Cloak rooms, bathrooms,are maintained spotless. The interiors are quiet and luxurious. The buffet spread has delectable dishes from all over India and the mutton dishes are worth mentioning. It's a ultimate 5 star experience !!!

Vijay Vissapragada
4 years ago – Google

8

Get ready to be treated like a royalty to the most extent. Amazing place to stay at. Mixed experience with the front desk staff. Prashant from Madras Cafe was amazing . He took care of us to the highest order. Sumptuous breakfast with abundant and absolutely amazing South Indian options. Great place for kids too. Too bad they had to stop serving alcohol @ happy hours , because of their close proximity to the highway , could be a deal breaker for many given the expensive accommodation.

Arpit Jaiswal
4 years ago – Google

10

Grand halls and staircases. Will make you fall in love with the traditional Indian royal tradition. Very easy to spot from road. Good quality rooms and suites available. Please be aware that the hotel and restaurants have stopped serving alcohol since May 2017.

Balaji Rajashekar
4 years ago – Google

9

5 stars for the design and build, with such a concept. The food is definitely worth every penny. The luxurious interiors are an amazing architecture. Landscape is beautifully done. Potential landmark for Chennai in the coming years.

Sarat Anandh
4 years ago – Google

8

Rating 4 stars for the ambience. Food was okay. Depends on the menu. Expected more from ITC group. Menu really sucked. When we went they mostly had only lambs and sea foods. Im being a chicken and egg person wasn't satisfied with the menu. Dessert option was way good.

Lakshmikanth Sathianarayanan
4 years ago – Google

9

Had lunch at Madras Pavilion. Being a vegetarian myself, I feel the spread is limited. But one cannot taste everything they have. Taste, ambiance and service were great.

Niranjan Mariaselvamanickam
4 years ago – Google

9

Room was large and very well maintained with all amenities including an office space, laundry/shoe space and a hall. The universal IPAD remote was very useful, it controls the entire room. Bathroom was spacious and clean. The breakfast was the best I have had at any hotel so far. They have multiple cuisines for breakfast. The entire hotel ambiance is terrific, makes one feel like royalty living in a palace. The hotel guest service was also top notch. This is the best hotel I have stayed out at, will definitely stay again when I get the chance.

Peter Rodrigues
4 years ago – Google

10

The decor and layout is amazing. I was upgraded to a suite and it was majestic. The lounge is good but no alcohol served. There was some ban in the hotel. Overall good food and good service

David Wallis
4 years ago – Google

10

The interior as well as the exterior is immaculate. All of the staff was very friendly and eager to help in any way they could. Rooms were clean and spotless

John Capozzolo
4 years ago – Google

10

Overall experience was very good. Exceptional, warm and friendly staff. Loved the pool area and spa and the Italian restaurant. In fact the Chef is Italian and from the Tuscany Region. Highly recommend the Hotel.

Robert Long
4 years ago – Google

10

We ate lunch at the Peshwari restaurant, which serves Afghanistan cuisine. The service was impeccable, the food delicious, and the atmosphere welcoming. I would definitely go back again.

Durgga Muthu
4 years ago – Google

9

It's a classy place. It may be expensive but it's one hell of an experience. It has food of many cultures. The buffet in the restaurant has a wide variety. The dessert options are mouth watering. Must go!!

jagat jivanram
4 years ago – Google

10

Pride of Chennai. International standard hotel with Royal splendour. A very big beautiful banquet hall. Buffet with a very good spread. Courteous and professional staff.

Ash Takano
4 years ago – Google

9

Opulence served in an epic manner. Definitely deserves the title of one of the best luxury hotels in the city. Fabelle is a great new addition! The architecture is simply amazing and once you step in, it's like you're in a completely different dimension.

mubashir quadri
4 years ago – Google

8

The ITC Chola is an epitome of grandeur and luxury. The sheer size, opulent interiors leaves you dumbstruck. But the flip side of it being you tend to feel lost a bit too.

I stayed for a night on business and felt it too short a period to just get a glimpse of the entire hotel. The room was great with a comfy bed and some very jazzy interiors. The somewhat let down was ITC trying to market their own products especially the toiletries. A fab place like this deserves better.

Had a great breakfast and must admit haven't had such wonderful idlis for a very long time.

Overall service was very warm and courteous and leaves you feeling pampered.

Overall a very enjoyable but short stay but I will be back for more

Vignesh Shekar
4 years ago – Google

9

Good place to Hangout. The Restaurants are often booked fully. Need to book in advance for seats and foods are not that much costly as you think. A place you must visit and enjoy the ambiance& other services. Have all types for drinks in Bar.