 10 9118 reviews

ITC Maratha a Luxury Collection Hotel Mumbai

Sahar Airport Road, Near International Airport, An, Mumbai, MH 400099, India Access

ITC Maratha a Luxury Collection Hotel Mumbai

Inspired by the Maratha dynasty, ITC Maratha brings you world class luxury in an experience that resonates through a range of cuisines, accommodation and recreation options. Built over an area of 5.5 acres in the heart of Mumbai, ITC Maratha is a 5 star business hotel, comprising of 380 elegantly appointed spacious guest-rooms, 5 fine dine restaurants, luxury wellness services and majestic settings for meetings and events. Paying tribute to Mumbais colonial roots and the spirit of Maharashtra and the Marathas, the property infuses local culture and themes in its interiors and architectural design. With sustainability at its core, ITC Maratha has been recognized as a LEED Platinum Certified hotel by the US Green Building Council in the existing building category. The property has also been acknowledged for is eco-friendly initiatives with several national and international certifications.

ITC Maratha is close to the citys vibrant trade and culture. The countrys busiest port, Mumbai is also its social centre, entertainment hub, and corporate nexus. One mile from the airport, the hotel is surrounded by shopping, authentic craft markets, and restaurants.

Accessibility

ITC Maratha a Luxury Collection Hotel Mumbai
Sahar Airport Road, Near International Airport, An, Mumbai, MH 400099, India

Hotel

  • Internet
    High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • Limousine service
  • Motorcycle parking
  • On-Site parking
  • Parking
  • Front desk
    24-hour reception
  • Concierge desk
  • Concierge floor
  • Front desk
  • Work away
    Business center
  • Business services
  • General
    Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Boarding pass print-out available
  • Currency exchange
  • Dry cleaning
  • FREE shoeshine
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Onsite laundry
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Valet cleaning
  • Valet same day dry cleaning
  • Wakeup service
  • Outlets
    Beauty shop/salon
  • Hairdresser/Barber
  • Travel agency
  • Accessible
    Accessible facilities
  • Accessible parking
  • Elevators
  • Events
    Meeting rooms
  • Wedding services

Rooms

  • Communication
    Two-line phone
  • Bedding
    Branded mattress
  • Cribs
  • Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Refrigerator
  • Entertainment
    Cable television
  • FREE newspaper
  • Business
    Data port
  • Desk
  • Telephone
  • General
    Air conditioning
  • Air conditioning controlled in room
  • Iron
  • Safe
  • Turndown service
  • Wake-up calls

Recreation

  • Pool
    Outdoor pool
  • Pool
  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Gym

Food and Drink

  • Meal plan
    Buffet breakfast
  • Carryout breakfast
  • Continental breakfast
  • FREE breakfast
  • FREE buffet breakfast
  • FREE continental breakfast
  • FREE full american breakfast
  • Hot breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Room service - full menu
  • Outlets type
    Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Coffee shop
  • Food and beverage outlets
  • Lounges/Bars
  • Restaurant

Breakfast

  • FREE buffet breakfast
  • FREE continental breakfast
  • FREE full american breakfast
  • FREE breakfast
  • Buffet breakfast
  • Continental breakfast
  • Hot breakfast
  • Carryout breakfast

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
Cancel policy may be more restrictive based on rate / room booked, season, special events

Travel with others

Children policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.

Pets are not allowed.

Payment type

    

Languages spoken

  • English
  • Hindi
  • Marathi

Welcome capacity

  • Number of Meeting Rooms: 16
  • Number of Sleeping Rooms: 380
  • Largest Meeting Room Size: 7332 sq. ft.
  • Largest Meeting Room Capacity: 700

Parking

  • Accessible parking
  • FREE parking
  • Motorcycle parking
  • On-Site parking
  • Parking

Amenities

  • Computer
  • Copier
  • Fax machine
  • Printer
  • On-site business center is staffed
  • Business center
  • Telephone
  • Network/internet printing available
  • Secretarial services
  • Full business center
  • FREE incoming fax
  • On-site business center
  • Meeting facilities
  • Voicemail

Environment

Property's Green Action

We aim to reduce energy usage per hotel room. We implement water reduction methods that do not affect the guest experience. We support Fair Trade practices. We also increase procurement of food and beverage grown and produced locally and minimize the procurement of overharvested or endangered species of both plants and animals.

Certifications

LEED Platinum

The Leadership in Energy and Environmental Design (LEED®) standard, developed by the U.S. Green Building Council (USGBC), recognizes best-in-class building strategies and practices. It certifies that green buildings meet standards of energy efficiency, conservation, and community sensitivity.

LEED-certified buildings reduce energy and water by as much as 40%. LEED certified buildings save resources and have a positive impact on the health of occupants, while promoting renewable, clean energy.

USGBC's rating system has four levels: Certified, Silver, Gold and Platinum. Green Building Councils in other countries have similar programs.

ITC Hotels Responsible Luxury

ITC Hotels is the only company in the world of its size, to achieve the environmental distinction of being water, carbon and solid waste recycling positive. ITC Hotels have become renowned for delivering a luxury yet sustainable experience for its guests at its properties throughout India'. The group's commitment to "Responsible Luxury" sets a benchmark for the industry as the first premium chain to achieve the prestigious LEED® (Leadership in Energy & Environmental Design) Platinum rating for all its luxury hotels.

Their initiatives include:
- More than 50% of the total electrical energy demand at ITC hotels is met through renewable sources
- A significant amount of food & beverage used and served at ITC Hotels is procured locally
- ITC Hotels treat and recycle enough water to irrigate 65,000 trees annually
- ITC Hotels annually offset carbon emission equivalent to carbon footprints created by flying across the globe almost 1200 times
- The energy produced through wind farms at ITC Hotels is enough to light up the Delhi-Mumbai Highway for one year
- ITC Hotels treat and recycle enough water to irrigate 65000 trees which aids in sequestering approximately 13000 tonnes of CO2
- The hot water generated at ITC Hotels through the use of solar energy would be sufficient to address the average hot water consumption of 6000 household / families
- ITC Hotels support local livelihoods by ensuring that they source more than 40% of their edible ingredients within 100 miles of their hotels in the region. In the process they minimise their carbon footprint while retaining the freshness of the ingredients in their menu
- ITC Hotels endorse socially and environmentally responsible forestry by ensuring that more than 50% of the paper, stationery and wood is either FSC (Forest Stewardship Council) certified, sourced locally or recycled.
- ITC Grand Chola is the World's largest LEED Platinum certified green hotel
- ITC Gardenia, ITC Windsor, ITC Maratha and ITC Grand Chola are powered 100% by renewable energy
- ITC Sonar is the only Hotel in the World to have earned carbon credits
- Five of the hotels operate on wind energy; the largest self owned wind farms (29.5 MW) by any hotel chain in the world, for captive consumption - ITC Gardenia included
- LEED platinum rated
- Shrinks guest's carbon footprint by over 60% when they chose to stay there
- Wind cooled lobby
- Vertical gardens
- ITC Gardenia uses frontier green technologies in its systems like water recycling, energy and waste management, along with eco friendly materials in its architecture and décor
- This commitment to greener practices also extends to the services that they offer. From green banquets to green conferencing
- The wood used in the hotel has been out-sourced from The Forest Stewardship Council (FSC). Which means that all the wood received from them is certified not to be from natural forests, but from special forests grown for this purpose. Also 74% of the wood including the flooring is made out of engineered wood using wood dust. These have been made into cedar-finished ply
- Extensive use of CO2 sensors are in place for better management of IAQ and ventilation
- In the Sewage and Sullage Treatment Plants, there are separate treatments for Black and Grey water and with UV, there is a reduction in maintenance cost
- The hotel has double insulated windows to ensure temperature control at the least cost
- Natural light has been used as much as possible
- Solar Energy has been used for outdoor lighting, steam generation and the hot water system
- Rainwater harvesting systems are in place
- Water efficient fittings are operated in guest rooms and public areas
- ITC Gardenia has been conducting ongoing awareness programs for local school children on Responsible Luxury along with the guided hotel tour

Most helpful reviews 9 118 reviews

Sachin K
10 months ago – Google

10

Good place, Good atmosphere, Service starts from front office till check out all is good. Even dinning is very much good. Food is fabulous at this place. Dumpukht and Peshawri are too good. Before dine kindly book a table for this restaurant. Helpful staff, Bombay high bar is also outstanding.

Alex Koshy
10 months ago – Google

9

Even though I stayed in the hotel for being quarantined post returning to India, it was a 5 star experience. All the staff are very polite and the hotel ambience is simply marvelous. Once this virus is dealt with, I will surely take my family along with me to spend some good days in Mumbai's one of the finest hotels.

Angad Jolly
1 year ago – Google

10

Beautiful hotel, comfortable rooms and excellent room service. I Stayed at this hotel while attending a friend's wedding. Easily accessible from the airport. Hardly 10 minute drive from the airport. The arrangements made for the guests' arrival was excellent. The gardens are very well maintained. The food we were served was of excellent quality and taste. Loved my stay at this hotel. Would definitely recommend.

satish upadhyaya
1 year ago – Google

9

Inspired by Maratha dynasty, the hotel is a short distance from the airport. It has a modern ambience steeped in history. The 5-star luxury hotel is located in a quiet spot in Mumbai and is easy to reach. The hotel has several Insta-worthy corners to pose and click! ITC Grand Maratha has everything a holiday needs! When here, you will not need to step out for anything.

Vikram Singh
3 years ago – Google

10

The hotel is excellent. All the staff is very warm and friendly, specially Maxine. The rooms are nice. The bed is super comfortable and their restaurant Peshwa has a great menu. Truly pleased and very satisfied with ITC Grand Maratha. Strongly recommended for anyone looking for a luxury hotel near the international airport.

sangeeta kapoor
3 years ago – Google

9

Great location. My preferred work accommodation. The most comfortable, spacious and clean room & beds while working away. Love the restaurant and menu is interesting and delicious food. Staff friendly and attentive. Location is wonderful for shopping after work.

Arti Singh
3 years ago – Google

10

ITC knows how to pamper their guests. This property is very close to the airport and is a beautiful property. Done in a very good architecture with royal settings and beautiful lawns and amazing range of Restaurant is a great place to stay with family on leisure or on Business stay.
Stayed there for an event and just loved the entire experience especially their breakfast spread.

Kapila Rattan Bhowmik
3 years ago – Google

10

I had an amazing time at the hotel while my stay in Mumbai. The staff is really courteous and ready to help. I loved the entire decor of the hotel.I was here for an event for 2 days and absolutely loved the entire place. It has a really nice pool on the 11 the floor.. the food at the restaurant is good too.

Overall a very nice experience being here

Ketaki Toye
3 years ago – Google

9

One of the best hotels. If you want luxury, ITC Maratha is the place to stay. Rooms are of a decent size. Food options are amazing. The large part of the pleasure staying there is the extraordinary food that is offered - Indian cuisine at its best. Had a pleasant stay particularly because of the great cuisine. Really appreciate the sumptuous and wholesome breakfast spread & the lunch buffet. Overall the right mix of great hospitality, superb cuisine and great amenities makes this hotel highly recommendable. Also very close to international airport.

Rishabh chandyok
3 years ago – Google

9

Breakfast at the hotel is simply amazing.
I got upgraded to a suite which was impeccable and had all luxuries I could possibly think of. Every little detail carefully looked after and the room service was quick.
The butler service ensured I got what I asked for.
Overall a fantastic experience!nice

rashmi rajagopal
3 years ago – Google

8

Great food. Great service. Only if they understood to apply rules with some common sense. If a guest is requesting to allow a visitor to their room please understand the situation before just forcing the rule and saying no

Junaid Lalu
3 years ago – Google

9

It's wonderful.... Staff were very sensible... A very cool Environment to hold some beautiful moments.....
Food is very delicious... Beautiful park... Very Nice experience...

Imthiyas Mirsha
3 years ago – Google

9

I've visited the ITC Maratha few weeks ago to attend a corporate event hosted... Man oh man, what a stunning place to be... the banquets are so big and Amazing... And the gardens very very beautiful... And to top it off, brilliant food from South Indian to Japanese Cusuine.... Wow... I still am mesmerized by the experience....

ranjith kumar
3 years ago – Google

9

Grand, exotic and luxury. Warming hospitality, mouth trenching food delicacy with options of multiple cuisines will leave you startled. A luxury stay with ambience of rich heritage is an eye ball rolling moment. Comfortable and spacious ball rooms and conference rooms can be used for official and personal events.

Pranay Kalpavriksha
3 years ago – Google

7

Good Hotel and service. Though they come running to take you bag for checking while entering, but no one is there to give your bag back which after scan is lying in the corner.
Dinner was better than last time. Overall experience good.

Kush Aswani
3 years ago – Google

10

7 star hotel located conveniently, close to the international airport. Excellent security checking for each vehicle. Staff was extremely courteous and helpful. I was there for a corporate event at the ballroom, the arrangements were top notch, albeit only for small groups. Food was absolutely delicious. Definitely lives up to it's upscale reputation.

Sandip N. Mahajan
3 years ago – Google

8

This is a beautiful hotel,
the rooms are well sized, well equipped and beautifully maintained.
The pool area can get a bit busy when the hotel is full, but is still a great place to relax and swim.
As always the staff are universally excellent, friendly and knowledgeable. The fact that standards have not dropped when so many other luxury hotels are penny inching is a credit to everyone at the hotel and its management.
I will be back yet again for sure.

John Parrott
3 years ago – Google

9

Hotels don't get much more 5-star than this place. Great rooms and well laid out. Staff is over the top helpful. At first you feel a little guilty about having them wait on you so much but you get used to it fast.

Place is pricey, especially by Indian standards. Restaurants are a bit overrated but lavish. I was perfectly fine with reasonably priced room service.

Prathamesh Kadam
3 years ago – Google

9

Breakfast at the hotel is simply amazing.
I got upgraded to a suite which was impeccable and had all luxuries I could possibly think of. Every little detail carefully looked after and the room service was quick.
The butler service ensured I got what I asked for.
Overall a fantastic experience!

Himanshu Kalra
3 years ago – Google

9

It's one of the best luxurious hotel in the country. Every aspect of this hotel from hospitality to comfort of stay is just awesome. Restaurants here serves delicious food and the ambience is great. Staff is very humble and services are very good. Rooms are very spacious and equipped with all the amenities.

Suneet Gupta
3 years ago – Google

5

Attended a day long conference at the Hotel. Frankly speaking, the quality of services was very average for a 5-star Hotel. The breakfast was pedestrian and the service very slow with the buffet dishes going empty and delayed replenishment. The Lunch was luckily better. However, overall the quality could perhaps have been improved.

Nicole Andrea Dsilva
3 years ago – Google

8

Made for deep pockets, ITC Maratha has a great cafe setting in their centre court. If you are looking for a great meal (family or business) the hotel offers some of India's finest options. Just ensure you have a working credit card. :P

Amol Bagayatkar
3 years ago – Google

10

Best luxury hotel near the airport. Been there many times for events and dinner. Ambience here is awesome. One must try food at Peshawri. Delicious authentic food. Meat lover's paradise. Kitchen is behind see through glasses so one can see cooking process. Overall..... Experience at this place is awesome.

sameer nagori
3 years ago – Google

9

ITC Maratha is a brilliant piece of architecture in the city of Mumbai. Being an ITC property it incorporates the ethos of Responsible Luxury and thereby reflects the same in every aspect of its operation. Being a 5 Star property the food at ITC Maratha meets international standards while giving importance to the local Maharashtrian cuisine. It’s close proximity to the International Airport should make it the first choice for travellers who love luxury!

Supradeepa V R
3 years ago – Google

8

Pretty nice hotel very close to the international airport at Mumbai. The building has an older palace look and at places the decor can seem a bit dated. The staff and service was great and the food in restaurants was also very good. Would definitely recommend this place.

mark holmes
3 years ago – Google

10

Paradise beside the airport. This hotel is very comfortable and the staff give a five star service. Only a five minute drive from the airport so great if you need to sleep. Rooms are quiet and facilities are very good with a choice of restaurants.

Kush Oberoi
3 years ago – Google

7

An awesome hotel to stay.
It has got beautiful ambience.
If you are visiting this hotel never miss it's lounge.
Food is awesome with all kinds of Mexican,Italian,continental food.
Great place to visit

May Vatne
3 years ago – Google

10

Best hotel ever! I have stayed here several times, and they don't disappoint. Recommend you to especially take advantage of the splendid Concierge service. Those guys are highly knowledgable and will assist you with anything.

100% recommend!

Dwayne Dias
3 years ago – Google

10

A beautiful property. The design is such that it looks like an ancient Indian Palace. The place personifies royalty. I had attended a two day wedding function here and it was an amazing experience. The food was superb. Right from the starters to the main course. The service was impeccable. The staff kept coming again and again to check on all guests.

Bhargav Acharya
3 years ago – Google

7

Exuberant hotel located literally 10 minutes from the Mumbai international airport. Very cultural and artistically designed rooms with well laid out floor plans. Multiple onsite dining options with a 24 hour restaurant as well. Amazing amenities include butler service, a spa, fitness centre and a swimming pool. I would definitely recommend this hotel.

Tapan Parikh
3 years ago – Google

7

The service was excellent and the staff was well trained and co-operative. They were equipped to handle ad-hoc situations too. Valet parking available and the service is quick. The ballroom 3 on the ground floor is a spacious state of the art facility for events.

Sehaj Singh Alag
3 years ago – Google

9

It was awesome. Specially the food it was just mouth watering and very delicious. The hall was very big and luxurious. The waiters very extremely interested in what you want. I would recommend everyone to go to ITC Maratha. I went there for a family function. I just loved it. The decoration was also good. It was well decorated. The checking when you enter was very strict and the wished everyone. The chocolate factory was also good.

Vipul Sancheti
3 years ago – Google

9

Hotel..no doubt Very luxurious. Food, I feel is overrated. It's about marketing and making sure that the top guns keep dropping and get photographed. But an experience worth having, but definitely not for the food

Gurbinder Saini
3 years ago – Google

10

It is a great place one should go there to enjoy their hospitality, staff is really good and supportive and it is located at a very prime location near the airport. Rooms are amazing. You will get a royalty treatment in the hotel one of the best hotel in mumbai.. will surely visit again and always recommend it to all. Lovely ambience and transportation from there is not a issue.

Rohit Gupta
3 years ago – Google

9

Awesome property, brilliant location, superb decor. Absolutely imposing from outside as well as inside. Superb top of The line services.. multitude of restaurants and choices with finger licking food.. equally top of the line rooms with modern amenities and superb services..

Sudeep Das
3 years ago – Google

9

This is really close to the airport. That's a huge plus. It's upscale fancy and has everything a five star hotel should have and some more. The rooms are large, well appointed, clean and comfortable. The beds are really comfortable and took away all my aches and pains! The bathroom was clean and prefect in every way. The food was amazing. The buffet breakfast spread was again excellent. Great place to stay

Abhijeet Uttarwar
3 years ago – Google

5

Great taste but...
My experience with this hotel was a bit different.
I was invited by one of my clients party. And for dinner there was a buffet system. After around 30-40% public had their plates, we went to have our plates. By the time we reach chicken biryani counter there was just rice. There was not a single chicken pieces in that container. When we asked the waiter, he came with a dish after around 20-25 minutes.
When we asked why did you bring only a single plate of biryani, he replied that it is finished and whatever was remaining is here in this plate.

Aditya Mall
4 years ago – Google

8

Had organized an event here. Staff is friendly & helpful. Hotel definitely maintains it's hygiene & cleanliness very well. About foods, Breakfast spread is good, since lunch was arranged for the event separately, can't really comment on spread but overall taste & aesthetics were satisfactory, still scope of improvement. Located near to International Airport which is a plus point for the Hotel.

Emmilia Nurulashiqin
4 years ago – Google

10

This is my first time in Mumbai and I had a great stay here. The staff are exceptionally friendly and helpful and so willing to assist you with anything you want. The rooms are big and spacious, and the decor is warm and homey. It's located literally a minute away form the airport so I didn't have to sit in traffic for too long after my flight which was great. The interior of the hotel is amazing, very colonial and beautiful. I will definitely come back here the next time I'm in Mumbai.

Prashant Narayan
4 years ago – Google

9

Nicely located near the International Airport in Mumbai. 5 star luxury. Great food and impeccable service. Some of the nicest dining in town.

Venugopala Nadumane
4 years ago – Google

9

Very luxurious hotel close to airport T2 terminal. Liked the breakfast buffet and spacious rooms. Stayed for 3 days and liked it.

Leena Naik
4 years ago – Google

10

Beautiful place to stay and relax. Love their courtyard where we had breakfast. Each hotel is modeled after a certain theme. The hostess at the conceirge was really sweet - took us on a tour of the hotel, the room , and we had a great stay here

Dharmesh Poojary
4 years ago – Google

9

Awesome place to dine.. The ambience is just amazing and food is very delicious.. You will get variety of dishes both in veg and non veg.. though nonveg has more variety.. The servers are very polite and humble.. we had chosen buffet which cost approx 2200 per person..

Thanks ITC will visit again soon..

Harsha Doddihal
4 years ago – Google

9

The place does not let you down. The breakfast is excellent with smiling staff who can get what you want. The rooms are great and i have stayed twice here. This time the rooms in the row of 1419 are disturbed by the Navratri celebration across the road. The hotel can invest to make the rooms sound proof!!

Sameer Panjwani
4 years ago – Google

10

Great experience at Peshwa Pavilion. Awesome food options in the buffet and friendly service. Obviously this place is on the upper end from a price perspective but worth it for a special occasion or to take your clients.

Anup Surendra Jaiswal
4 years ago – Google

9

Walking distance from Terminal T2(International Airport) Mumbai. Luxurious property with 308 rooms and multiple restaurants for different cuisine choices. Multiple ballrooms & spacious lush garden makes it a perfect venue for corporate events & functions. Food is tasty, staff is friendly & supportive.

Soham M
4 years ago – Google

10

One of the best experience u can have in a hotel. All the restaurants like peshawari and panasian are amazing. Very good hospitality. All in all it has a very aesthetic appeal,👍🏻

Priya B
4 years ago – Google

9

A Royal place to party around.. Nice decor, delicious food, fast service. The party hall/ area is simply remarkable. Your Plate will always be full of new dishes every few seconds. Good service.

Pamela Rogers
4 years ago – Google

9

This hotel is super close to the airport and great for a layover in Mumbai. It is similar to all other ITC hotels, offers very comfortable rooms and great variety of restaurants. They treat Starwood platinum guests very well. I have stayed here on four separate occasions and have always been upgraded to a suite.

Amit Chhajer
4 years ago – Google

10

Loved the place. Went for a wedding reception and the place was superbly decorated. The food was good. The staff made sure everything is perfect.
Must visit and try their other restaurants.

Bharat Jauhari
4 years ago – Google

10

Comfortable and luxurious stay. Perfect location, very near to domestic and international airport. Rooms are big, modern and well maintained.

Harsh Hede
4 years ago – Google

10

It was a beautiful experience overall. The place is just filled with cultural references. The staff and the quality of food especially the chocolates at fabelle. Kudos to the whole team

Arun Kumar
4 years ago – Google

9

A nice place to visit. Approach road is narrow so there might be little bit of traffic. I was there for an event. Management was very good. Staff was courteous and food was very good. I would highly recommend this place for stay, dine out and events.

John Williams
4 years ago – Google

7

Aesthetically pleasing hotel both inside and out. Though not all rooms have pleasant views but given its location it is not a surprise. The room was fine as were the facilities. Breakfast was a bit chaotic on the day for me and trying to get a coffee was virtually impossible for reasons unknown. Staff on the whole helpful and handy for the airport. But then there are plenty of hotels within a very short distance of the airport.

jovita dsouza
4 years ago – Google

9

This elegant place gives to the hospitality that will compel you to go back there again. I as a candidate went there for an interview and their response towards me was unbelievable. They make u feel home and loved.

Amita Singh
4 years ago – Google

8

Must have Sunday buffet breakfast. Everything was perfect. Been to plenty of places inland and abroad but the options and authenticity of the fare served was just stupendous. We were completely blown away

Vikas Gupta
4 years ago – Google

10

One of the finest hotels in India. The experience is fantastic right from the time you arrive, check-in, Room quality/space, lounges, and visit to restaurants. Location is excellent as it is very close to the Bombay International Airport. Excellent Service in the restaurants.

Noorie Rehman
4 years ago – Google

9

Amazing ambience and super tasty food.. I enjoyed every bite of my dinner.. And the surprise cake from them for my anniversary was a cherry on top...loved it.. Would recommend it to people...

Sonia Montero Bianchi
4 years ago – Google

9

Wonderful place. Warm welcome. Service is just excellent. Food is crazy. Room are clean and smell good.

Akshay Thakker
4 years ago – Google

10

Went to Peshwari for dinner. It's a great restaurant. The food is simply but tasty. It is a fun dinner experience. Totally worth the high cost. The paan at the end is the real winner!!

Sanjeev Jasani
4 years ago – Google

10

Excellent service. Grand architecture. Great food. What a lovely feel. Total luxury.

Mayank Mittal
4 years ago – Google

10

ITC is known for its landmark interior. The interiors are as good as what you see from outside. Amazing service. A dedicated work force.

Sunil Pethe
4 years ago – Google

10

Very courteous staff. Extremely clean and trendy hotel with excellent food. In room dining is great for travelers wanting to just relax. SPA is awesome too

Swapnil Gaikwad
4 years ago – Google

9

Its lovely place. Everyone will be fond of to go 5 star hotel. Ambience is very different. You can different countries cuisines who are fond of food.

Makarand Bhave
4 years ago – Google

10

Another luxury 5* hotel near the International airport. You enter into a very ambient and warm environment that calms you. Good outlets for food and options of Indian and International cuisines available here. A nice bar called Bombay High that also has live bands playing during the week.

Mike Pulakos
4 years ago – Google

10

Incredible service and plenty of restaurants to choose from. The hotel room was clean and house keeping does a great job.

Gaurav Arora
4 years ago – Google

9

My most favorite hotel in Mumbai. I refuse to stay anywhere else now that I have tried almost all hotels in the city. They are a cut above the rest when it comes to hospitality and service, and their new refurbished rooms look and feel great!

Donna Ruby Orense
4 years ago – Google

10

This is my home in Mumbai. All areas, all restaurants, the shops and rooms are best and comfortable. The smell that welcomes you at the lobby is very relaxing. The service is amazing especially at the Upper Crust lounge.

Ben Hollingsworth
4 years ago – Google

10

Fantastic service by staff, especially on reception. The room was very plush, comfortable and spacious. The food in the hotel was to a very high standard. A fantastic hotel that I only wish we had a longer stay.

Vivek Ajmera
5 years ago – Google

9

Great Hotel having & amazing restaurant. The ITC is a great place to stay near the Mumbai international airport. It has a really traditional and colonial Indian feel. Peshawari at ITC Maratha lives up to the hype that it creates. Dal Bukhara, one of the famous dish is surely worth a try. The ambience is authentic village kind surrounded by wooden furnishing.

Pranab Salian
5 years ago – Google

9

Great food. The location and staff are excellent, but the food deserves a repeat mention. Great food!

Somesh Rayasam
5 years ago – Google

10

Had a magnificent stay. Excellent service and great food. Very near to international airport.

Rajvi Chheda
5 years ago – Google

10

Lovely interiors, good food, reasonably priced tariff. However, its close to the airport not the city. Ideal for business travelers.

Nilesh Nag
5 years ago – Google

9

Adding it's traditional charm ITC Maratha is an amazing hotel offering posh rooms with elegant furnishings, an upscale diner with different Indian and international delicacies. Service is good

Prashant Kumar
5 years ago – Google

9

ITC Grand Maratha is all about the traditional Indian charm and elegance with all modern amenities. Excellent and luxurious furnishing of rooms, excellent food and service. I often found often was that it was fully booked .... so booking early may help.

Peter Ding
6 years ago – Google

4

I am a frequent traveler and have stayed in this hotel many times. I had a mixed experience in the recent stay.

First, I want to appreciate Santash who works in security department for his kind help every morning. There was a glitch in the car arrangement and he helped me to call the car rental company and quickly solved issue.

The staffs (Cleatus and Prashant) who worked in Loung on 16th floor provided excellent services when I had my breakfast there.

However, I was not very comfort with the room I had this time. Even I reported to the staff next day that I was not happy with my room, I got the offer to move to a tower room the day before I would check-out.

When I had the dinner on Nov. 2, I was interested in the food in PanAsian menu. I was told that they have Chinese and Japaneses chef in the kitchen although PanAsian restaurant was under innovation . When I asked whether I could ask the questions to chef in person, I was then told that chef was out of town on that day. After I finished the dinner, I was told the chef would be on duty next day and warmly welcome me be back next day.

I trusted them and went back for the dinner next day on Nov. 3. However, when I was told the chef was again not in the kitchen, I felt I was cheated. I then ordered a dish (prawn with Teriyaki sauce in Japaness style). It was awful. It was just like a soy sauce and very very salty. I had to spend about INR200 to buy a bottle water to "wash" the prawn so that I can eat it.

On Nov. 4, I checked again to confirm there was no Chinese and Japaneses in kitchen.

In next few days I luckily found good Chinese food with very good services in the hotel across the street.

I didn't get survey email after stay although I requested it when I checked out. Thus I write my review here.

Absar Qazi
6 years ago – Google

6

Decent place to stay, service is iffy, hit or miss, depending on who you're taking to. Hidden charges for banquet booking. Be wary of Priyanka Sawant

Haresh Pillay
6 years ago – Google

9

The staff have been nothing less than professional and caring. Always greeting everyone traditionally. Had a very very memorable stay

Sudesh Bhawnani
6 years ago – Google

4

we got experience at hotel ,when we three couple reached at hotel ,already booked room for 31st dec night at reception ,Hotel reception, said come in line with rudely we got amaze , we said this is ok then no proper sitting arrangement of sitting at waiting three people cannot sit together properly.Secondly we asked to take our luggage from taxi we have come from, reception had directed to some other desk and said contact there ( they can call to some person but didn,t ), thirdly we asked, is there any new year program arrange in a hotel for new year celebration, they have got no arrangement, Fourtly last but not least next day we all goon for taking breakfast they have given waiting time of 45 min and no such arrangement to be waited