 838 reviews

Kyoto Tokyu Hotel - 京都東急ホテル

580 Kakimoto cho Gojo-sagaru - 下京区堀川通五条下ル柿本町580, Kyoto, 26 600-8519, Japan Access

Kyoto Tokyu Hotel - 京都東急ホテル

A peaceful and elegant design featuring the beauty of a landscape.
The spirit that has existed in Kyoto from the dynastic culture to the Machiya-traditional wooden townhouse- culture gave rise to a culture of hospitality that is unique to this city.
Our beautiful facilities all of which are elegant yet unique are backed by spirit of offering hospitality to all visitors to the hotel. Experience the refined charm of Kyoto at Kyoto Tokyu Hotel.

Kyoto Tokyu Hotel is located within 1km from JR Kyoto Station and the hotel is surrounded in historic atmosphere neighbors with the World Heritage site Nishi-Honganji Temple- just 5 minutes away. Graciously appointed for comfort and relaxation the hotel features 408 guest rooms including 5 suites/3 restaurants/terrace bar/6 banquet venues/fitness gym.

Whether for leisure or business our friendly and proficient staffs take pride in anticipating and satisfying your needs.

Hotel located just 1 km north of JR Kyoto Station where department stores restaurants and shopping arcades can be found. Although it is centrally located the hotel is surrounded in quiet area. With famous world heritage site Nishi-Honganji temple behinds the hotel guests can enjoy the historic atmosphere. The busiest shopping area of Shijo-Kawaramachi is only 10-15 minutes by car or public transportation.

Accessibility

Kyoto Tokyu Hotel - 京都東急ホテル
580 Kakimoto cho Gojo-sagaru - 下京区堀川通五条下ル柿本町580, Kyoto, 26 600-8519, Japan

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    Indoor parking
  • On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Car rental
  • Concierge desk
  • Storage space
  • Work away
    Fax service
  • Photocopy center
  • General
    Air conditioning
  • Connecting rooms
  • Interior corridors
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • Currency exchange
  • Dry cleaning
  • Full service housekeeping
  • Housekeeping daily
  • Laundry/Valet service
  • Public address system
  • Safe deposit box
  • Security
  • Wakeup service
  • Outlets
    Gift/News stand
  • Hairdresser/Barber
  • Travelling with others
    Children welcome
  • Family plan
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms
  • Green facilities
    Green Coin

Recreation

  • Wellness
    Health club
  • Massage services
  • Fitness
    Fitness center

Food and Drink

  • Meal plan
    Buffet breakfast
  • Full american breakfast
  • Services
    Executive floor
  • Room service
  • Outlets type
    Coffee shop
  • Lounges/Bars
  • Restaurant

Breakfast

  • Buffet breakfast
  • Full american breakfast

House policy

  • Check-in Time: 14:00
  • Check-out Time: 11:00

Cancel policy
For the hotel cancellation policy - See Rate Rules. Cancellation time is based on local hotel time.

Travel with others

Children policy
Children 6 years and under is considered as a child. Child using existing bed is free of charge. Baby cot is available upon the advanced request and free of charge.

Payment type

     

Languages spoken

  • English
  • Japanese

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 408
  • Largest Meeting Room Size: 6458 sq. ft.
  • Largest Meeting Room Capacity: 750

Parking

  • Accessible parking
  • Indoor parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • FREE intrastate calls
  • FREE international calls
  • FREE incoming fax
  • Fee charged for first page of outgoing fax
  • Newspaper
  • Conference suite
  • FREE interstate calls
  • Computer rental
  • Fee per additional page of outgoing fax
  • Local calls
  • Audio visual equipment
  • Meeting facilities

Environment

Property's Green Action


  •  Green Coin

Most helpful reviews 8 38 reviews

Nicole Henderson
5 months ago – Google

9

While the room was a little small (I'm from Texas haha) it was clean and very nice! The tub was amazing, the staff was amazing as well, and breakfast was delicious!

Andrew Oplinger
9 months ago – Google

7

Nice, centrally located. 10m walk to anything (which is fine, but doesn't work for those with mobility issues). Good breakfast with two separate restaurants which offer Japanese and American buffet options. Expensive. Not a budget option. Unexpected perk, "Kyoto tokyu hotel" is understood by all local taxi drivers, so we could always get back home in a pinch.

David Rout
10 months ago – Google

10

Lovely hotel. Well appointed communal areas. Comfortable rooms in particular rooms on 8th floor. Roof terrace bar. Very good breakfast, free shuttle bus to/from hotel to Kyoto station. Reception and concierge staff exceptionally friendly and helpful. Hotel is a remote from centre and sights and bar prices extortionate at £9.50 for a beer during rugby. In summary a very comfortable and satisfying stay.

Eric D
11 months ago – Google

7

Staff is very friendly and helpful. The rooms are about average size for two queen size beds. They're is a shuttle that can take you to the train station where there is a good selection of restaurants to choose from. You can not adjust the temperature in the room and it's set to near 75° Fahrenheit.

James Havey
12 months ago – Google

10

The service at this hotel was excellent, from the bell hops, the conceriage, on. The rooms are spacious and well equipped. Bathrooms are a little small but are well stocked with razors, toothbrushes, etc. Things not in the room can be requested from the staff, like an iron. One note, there is a ¥200 per person per day charge that has to be paid at check in and is not part of the booking price. Location of the hotel is okay but not close to a train station. The hotel does offer a free transfer shuttle from Kyoto Station. There are ready availability of cabs or you can walk if you are up to it. On site French restaurant was nice, staff has some English proficiency but are most comfortable in Japanese. Food was good quality, we had the set menu which had some very good quality courses and others that were not as good (the main beef course was tough which was disappointing). I would stay here again.

m y
2 years ago – Google

7

旅行で利用しました。 京都駅から少し遠いですが、京都駅八条口から送迎バスが出てたので不便さは感じませんでした。 コンビニは徒歩4~5分の所にローソンがあります。 ホテルは和風な(ちょっとモダンな感じ)デザインで綺麗です。 部屋も清潔でベッドは良質なマットで寝心地最高でした。 スタッフの皆さんも笑顔で親切にして下さったのでとても良いホテルだと思います。

小菅はるみ
2 years ago – Google

7

京都駅から少し離れていて、少し上階や廊下の音が聞こえるが、ロビーは静かで、狭いながらも中庭のしつらえが良い。 朝食は、バイキングもあるが、たん熊の和定食はおすすめ。白いご飯かお粥が選べて、(お味噌汁も)お替わりもできる。生麩や玉子焼きと鮭、鶏肉となすなどの炊き合わせ、のり、たらこ、お漬け物など、ご飯のお供がたくさんで、ついついおかわりをしてしまう。チケットをもらってバイキングのレストランの方へ行くと、テイクアウトのコーヒーもいただける。和食ではコーヒーが飲めないかと思っていたので、うれしいサービス。 アメニティも充実しているが、使わずに、置いてあるグリーンコインをフロントに持っていくと、環境保全に寄与することになるらしい。 スタッフは自然な笑顔の丁寧な対応で、気持ちよく過ごせた。

George Forgan-Smith
2 years ago – Google

6

The Tokyu hotel is very well situated to many restaurants, transport and the main CBD. It's a great choice for tourists which is evident with a large flow of tour bus clients. Overall presentation of the hotel is good with many staff ready to greet you. English speaking staff is patchy with not all staff speaking english which was problematic when they were in key roles such as bell captain. I was frustrated at times with the staff just avoiding me as I looked like I did not speak Japanese so they just avoided me. Rooms were what I would expect of a 3-4 star hotel. Simple, what they promised and no more. The bathroom was cramped and definitely "one person at a time". The room lacked power points in logical places however they did make up for this with a powered USB charging station on the bedside table. Room cleaning was patchy with one day our room was never cleaned, no new towels either. Breakfast was good however I highly recommend avoiding peak times - especially when the bus tours were present. The coffee machines were broken frequently and staff were not proactive in fixing them. There were lines of up to 12 people for a coffee and the staff were just happy to ignore this. Foods were not proactively replaced as they were used up and again I needed to request simple things like condiments. Overall the hotel is a good "mid to high end" tourist hotel. Great location, service was so so.

Eldon Orlon
2 years ago – Google

9

One of the best hotels in Kyoto. The service is awesome and the food is healthy and tasty.

Vias Nicolaides
2 years ago – Google

10

A very picturesque temple which is worth checking out. You can get an affordable tour of the temple and employ the services of a local tour guide. Shouldn't take more than 30-60 minutes to see.

Shahrear Towhid
2 years ago – Google

9

The hotel is amazing. It offers complementary shuttle bus service from the Kyoto station. The check in was really smooth, and the staffs are very helpful. Cleanliness and amenities are amazing. Oh, please note that there are two restaurants in the hotel: one serves American style food, and other serves Japanese. The food are just awesome. The lobby is also beautiful. However, the price is bit higher, but the standard justifies it very much.

van Brussels
2 years ago – Google

10

Hotel has for Japan large rooms, several restaurants, a very nice bar. These last two have a view on the beautiful landscaped inner water-garden with waterfalls. The complementary shuttle bus brings you in 15 minutes to the Kyoto JR station. Within walking distance is the Hongwan-ji Buddhist temple complex

Gurcharan Gujral
2 years ago – Google

8

Good hotel. Excellent breakfast. Very close to train station and lost of shopping. In the hotel lobby you can dress up in traditional Japanese outfits (Kimono for ladies and Samurai for men) and have your pictures taken at no charge.

Kenneth Sykes
2 years ago – Google

10

Nice hotel a bit pricey

Ricky Fok
2 years ago – Google

7

Service is excellent. Room is a bit old and need reno. However, rooms large in Japanese standard.

Alex Pressl
2 years ago – Google

9

slightly upscale, but new and spacy. nice lobby with garden views. restaurants western and Japanese for breakfast and dinner. in room quality massage. close to historic sites, palace. not close to main station though. no great dining choices around in close proximity.

Tim Morales
3 years ago – Google

10

Love this hotel! Very clean and comfortable. Staff is extremely polite. Breakfast is amazing. Very nice ambiance and very close to lots of restaurants and shops. Would definitely stay here again!

marianne soelayman
3 years ago – Google

7

nice hotel, just location is not really good if you are walking in the winter

Chris Littlewood
3 years ago – Google

10

This hotel was amazing. They provide a free shuttle buses s to and from the station making public transport easy and convenient. The hotel has great facilities and the staff were extremely helpful and friendly. The rooms were awesome and the bathrooms were very nice.

Robert Peng
3 years ago – Google

10

Service is very good. Love the free shuttle to the station.

Charlotte Clements
3 years ago – Google

9

Beautiful rooms, lovely polite staff. Superb breakfast Japenese and western style!

Tai K
3 years ago – Google

9

Very friendly staff and excellent rooms. Shuttle to Kyoto Station twice every hour. I would highly recommend this hotel if you're staying in Kyoto.

Ahmed Abdel Aaty
3 years ago – Google

9

Very nice rooms, helpful staff. Convenient shuttle to and from Kyoto station.

tauzoo ramen
3 years ago – Google

10

i had dinner at Tankuma. HAMO. marvelous. high price but worth it.

acupressure
3 years ago – Google

10

We were on a tour around the various places in Japan. The location wasn't too far away from the bus station, and you could definitely underestimate the quality from the outside. The rooms were perfect, although we had to take seperate rooms for the space. The beds were comfy and everything. And there wasn't much service for us besides bringing our luggages around.

Jessica Jessie
3 years ago – Google

10

Great sized room, spacious bathroom, the rooms have been updated. Front desk and concierge are helpful with their guest. The best thing is that they made my family feel welcomed.

Ed Vreeland
3 years ago – Google

9

The room was a nice fusion of Western hotels with Japanese styling. The breakfast here is unbelievable and the hotel concierge was more than happy to call and book reservations for us at a local restaurant for dinner, she even printed out the map for us to give the taxi driver to get there.

Pati YODSU
3 years ago – Google

5

beautiful reception and common area with omotenashi service as it is. the room itself was quite old and a bit dirty (carpet anf wallpaper). toilet was smaller than other typical modern hotel.

Nicholas Turner
3 years ago – Google

8

Nice room, nice location, we were spoiled by the rooms we had in Tokyo though. These rooms were just fine though.

Levi Mason
3 years ago – Google

10

Beautiful hotel. Parking available on site. Good prices and Nice rooms. Not next to anything but centrally located in Kyoto.

Ahsun Jilani
3 years ago – Google

9

Good looking reception area. Reasonable restaurant across the street. Convenience store down the road. Free shuttle. Limousine from Osaka Airport drops you right in front of the hotel. Good concierge.

KS Wong
3 years ago – Google

9

Nice Hotel , big guess room

Trevor Goodman
3 years ago – Google

7

Really beautiful lobby and hotel. Short bus ride from the Kyoto station. Rooms are spacious and comfortable. Would definitely recommend a stay here.

Brandt Dinosour
4 years ago – Google

10

Amazing service. Clean rooms. Clean hotel. A very Kyoto look and feel.

Zeke Ackman
4 years ago – Google

7

Room was a little on the small side, but the bed and pillows were very comfortable. Breakfast was not very expancive and the price was high. Shower not terribly strong. Costomer service was very good and speaks English well.

Mandara Babu
4 years ago – Google

7

Smooth check in, helpful staff, clean premises. Only downfall is the small size of the room compared to other hotel in the same area for a lower rate

Will Park
4 years ago – Google

7

Great service, great atmosphere. The bathrooms in the room are a weakness.

Amanda W
4 years ago – Google

10

First off, this hotel is really easy to get to since they provide a shuttle service that transports guests to/from Kyoto station for free. The rooms are nice and spacious, and the bathrooms have the famous Japanese toilets with a built-in bidet/spray. The Wi-Fi is fast, free, and easy to use. The staff was overall very friendly and helpful. One Chinese-speaking gentleman was able to recommend a place for dinner and help us reserve a spot.

Ghassan A
4 years ago – Google

8

Modern hotel. Excellent service and concierge. Good breakfast. The only thing the rooms are small.

Michael Burke
4 years ago – Google

8

Great location for exploring Kyoto. Clean rooms. Nice grounds. Breakfast not included, but there are several local grocery stores close by and a good self-service laundry mat very close by.

Alex Hartzog
4 years ago – Google

7

It looked super fancy on the outside, and was ACTUALLY super fancy on the inside. When I first entered I felt like I was entering a palace. The beds even passed the flop test.

Emily Schlussel Markovic
4 years ago – Google

6

Very pretty lobby area. Very tight rooms and windows were outdated but the bathroom is pretty nice. Customer service was very good. Gym is pretty lacking and they make you sign a hilarious liability waiver.

skulk king
4 years ago – Google

10

We had a fantastic stay at this hotel! The staff were friendly, helpful and attentive. We were given a free upgrade (no idea why) but our room was a comfortable size and immaculate! The free shuttle between the hotel and the station is very convenient. I fell in love with Kyoto, and I will definitely go back to this city and stay at this hotel.

Adam Strandberg
5 years ago – Google

9

I had a really pleasant stay. The rooms are nice and the staff are so friendly that you almost get bad conscience.

Gabriel O.
5 years ago – Google

7

Greatest

Virginia McAllister
5 years ago – Google

9

Rooms are clean, a bit small bit the service is outstanding, there us a shuttle to the station that make sup for the location

Kristie Wilson
6 years ago – Google

8

Great location

Carol Lin
7 years ago – Google

8

Room is a little small but standard to Japan. Great service and location.