 3 863 reviews

LaGuardia Plaza Hotel

104-04 Ditmars Blvd., East Elmhurst, NY 11369, United States Access

LaGuardia Plaza Hotel

Laguardia plaza hotel features 358 spacious rooms and suites with modern amenities that will leave you feeling relaxed and reviatalized. Our newly upgaded rooms feature luxurious bedding spacious work area complimentary high speed internet access 32 inch flat screen hdtv mini refrigerator and in room keurig with starbucks coffee.

We are conveniently located directly across from the LaGuardia Airport and a short distance from JFK International Airport Manhattan and Long Island.

-Contact hotel for information 718-457-6300

Hotel

  • Internet
    High speed Internet
  • High speed wireless
  • Transportation
    FREE airport shuttle
  • FREE transportation
  • Indoor parking
  • On-Site parking
  • Parking
  • Parking deck
  • Parking lot
  • Secured parking
  • Street side parking
  • Train access
  • Transportation - local area
  • Front desk
    24-hour reception
  • Airline desk
  • Baggage hold
  • Bell staff/porter
  • Car rental
  • Concierge desk
  • Early check-in
  • Express check-in
  • Express check-out
  • Front desk
  • Late check-out available
  • Storage space
  • Tour/sightseeing desk
  • Work away
    Business center
  • Desk with electrical outlet
  • Photocopy center
  • Translation services
  • General
    Adjoining rooms
  • Air conditioning
  • Direct dial telephone
  • Heated guest rooms
  • Interior corridors
  • Non-smoking rooms
  • Private bath or shower
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Coin operated laundry
  • Dry cleaning
  • Fire safety compliant
  • Full service housekeeping
  • Hair dryer
  • Housekeeping daily
  • Ironing board
  • Laundry/Valet service
  • Multilingual staff
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Valet cleaning
  • Wakeup service
  • Outlets
    Gift/News stand
  • Shopping mall
  • Sundry/Convenience store
  • Vending machines
  • Travelling with others
    Children welcome
  • Children's play area
  • Family plan
  • Playground
  • Ramp access
  • Accessible
    Accessible facilities
  • Accessible parking
  • Wheelchair firendly
  • Events
    Catering services
  • Conference facilities
  • Exhibition/convention floor
  • Meeting rooms
  • Green facilities
    NYC Carbon Challenge

Rooms

  • Communication
    Voice mail
  • Bedding
    Cribs
  • Double beds
  • Rollaway bed
  • Single bed
  • Special features
    Connecting rooms
  • Maid service
  • Bathroom
    Bathroom amenities
  • Bathtub
  • Bathtub/shower combination
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Coffee/Tea maker
  • Entertainment
    AM/FM radio
  • TV
  • Business
    Copier
  • Desk
  • Desk with lamp
  • Direct dial phone number
  • Spare electrical outlet available
  • Telephone
  • Telephones with message light
  • General
    Air conditioning controlled in room
  • Alarm clock
  • Fire alarm
  • Iron
  • Non-smoking
  • Self-controlled heating/cooling
  • Smoke detectors
  • Wake-up calls
  • Accessible
    Accessible room
  • Fire alarm with light

Recreation

  • Pool
    Indoor pool
  • Indoor/outdoor connecting pool
  • Pool
  • Wellness
    Jacuzzi
  • Sauna
  • Spa
  • Fitness
    Cardiovascular exercise
  • Exercise gym
  • Fitness center
  • Gym
  • Weightlifting
  • Sport
    Golf
  • Jogging track
  • Jogging trail
  • Miniature golf
  • Sports court onsite
  • Tennis court
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Breakfast served in restaurant
  • Buffet breakfast
  • Continental breakfast
  • FREE buffet breakfast
  • Full american breakfast
  • Special attention
    FREE in-room coffee/tea
  • Lobby coffee service
  • Services
    Dinner delivery service from local restaurant
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge
  • Coffee shop
  • Communal bar area
  • Lounges/Bars

Breakfast

  • FREE buffet breakfast
  • Buffet breakfast
  • Continental breakfast
  • Full american breakfast
  • Breakfast served in restaurant

House policy

  • Check-in Time: 15:00
  • Check-out Time: 11:00

Cancel policy
Reservations must be cancelled prior 24 hours on date of arrival to avoid a penalty of one night room and tax. Exceptions may apply - please see rate rules.

Travel with others

Children policy
Children under 21 years of age stay free with an accompanied adult.

Pets are not allowed.

Language spoken

  • English

Concierge tips

This hotel have joined the NYC Carbon Challenge: the goal is to reduce citywide greenhouse gas emissions 80 percent by 2050.

Welcome capacity

  • Number of Meeting Rooms: 15
  • Number of Sleeping Rooms: 358
  • Largest Meeting Room Size: 4264 sq. ft.
  • Largest Meeting Room Capacity: 450

Parking

  • Accessible parking
  • Indoor parking
  • On-Site parking
  • Parking
  • Parking deck
  • Parking lot
  • Secured parking
  • Street side parking

Amenities

  • AV Equip
  • Easels or tablets
  • LCD projector
  • Overhead
  • Projector
  • Security guards
  • Video camera
  • Whiteboards
  • Catering
  • Screen
  • Bulletin boards
  • High speed internet
  • Microphone
  • Podium
  • Projector and screen
  • TV
  • Video conferencing
  • Max seating capacity
  • Teleconferencing
  • Overhead projector

Environment

Property's Green Action


  •  NYC Carbon Challenge

  •  Energy/water saving measures, waste avoidance and resource efficiency
  •  Low carbon footprint control

Most helpful reviews 8 63 reviews

A Google User
1 year ago – Google

8

Surprising very nice! We had an amazing view and the place inside was gorgeous. On the outside doesn't look as grand but don't be fooled! I luv that it's right there by the airport. I would definitely stay there again.

K J
2 years ago – Google

10

My 5 star is based on the ambience in the common areas and their restaurant "ELEMENT." The outside was very spacious, very well tiled, lots of greenery and the light sound of music to entertain you. The interior was breathtaking all the way to the restrooms. It was well lit, beautifully designed & decorated, clean and have a beatiful fragrance in the air that mesmerize you nostrils. Also the food at the restaurant was delicious👌🏼 I would love to book a room at this property. I believe I would enjoy that.👍🏽👍🏽👍🏽

Tamara Gresham
2 years ago – Google

8

Aside for waiting over an hour for the airport shuttle to pick me up when I could literally see the hotel across the street my stay was good. The room was comfortable, quiet and clean. I noticed there were cameras in every nook and cranny of the hallways on the floor which made me feel safe as I'm not familiar with the area surrounding the hotel. I was only there for a short time but i rested well. The day shuttle was much more prompt. Side note: the gentleman at the checkin counter was very nice and helpful. The woman beside him seemed stressed or maybe just had a typical NYC type attitude but I was glad when it was my turn I didn't have to be assisted by her. It was a hectic night for them I'm sure with weather and she wasn't holding up too well. I felt bad for her but also didn't want to feel the wrath! Maybe leadership should be more involved when things are hectic to make sure employees feel supported and get breaks or breathers even during busy times if they need it

M Farmer
2 years ago – Google

9

Exceptional. The room was clean and super comfortable, the location was great, they even offer free shuttle service to the airport, the breakfast was yummy. Also, the staff were super friendly, prompt, kind and knowledgeable of the area, we didn't try the bar in the lobby, but it looked nice! If you’re looking for a nice, clean hotel near the airport this is a great value.

Adam Hayes
2 years ago – Google

9

One of the nicest hotel near LaGuardia Airport I have been to. I was very glad to have chosen this hotel from the minute I stepped into the modern lobby. Very clean and all new amenities. Very friendly staff, the young attended at the front desk was very nice and welcoming!

charlie marten
2 years ago – Google

6

Housekeeping cleaning rooms, knocking on doors at 11-11:30pm to clean rooms (first 3 nights in a row and I have to stay here a month)is a disappointment, indoor voice would be a good idea. Restaurant is over priced for average food, $12 for chicken noodle soup, I don’t think so......

Bruce Brancken
2 years ago – Google

10

I still was and am amazed by the interior design. The place is clean and well maintained thanks to the housekeeping department. By the looks of it, I think they have to build a hotel because their service is a 4 star for me. Front desks staffs are very professional on handling guests and their needs. The food in the menu is superb and I really love how they serve it, a lot of compassion in the air I can sense it. Overall its excellent and I will recommend my friends to visit this place.

Mickey Kipler
2 years ago – Google

10

Spent three nights in this hotel and everything was wonderful. The room was very clean and food at the Element restaurant wa great. Terrence, the bartender is very friendly and attentive. Definitely will go back!

Donna Lawler
2 years ago – Google

9

I didn't end up staying here because they were completely booked due to many flight cancellations. But the staff, specifically Jon Graziano went out of his way to help me find another room close to the hotel. He truly helped turn a bad situation into a manageable one. The hotel was very clean and pretty. We ate dinner in the bar and the food was very good. Nice atmosphere.

Carolyn Rand
2 years ago – Google

9

Terrific hotel right next to LaGuardia Airport. Convenient and free airport shuttle; room was very nice and comfortable, and I loved the Starbucks coffee in the room. Arrived late and was pleased their restaurant was still open - great vibe, food and drinks in Elements Lounge. Front desk associates were friendly and a big help with my transportation needs.

See Joy
2 years ago – Google

9

Amazing exclusive hotel. Room was nice and service was good too. My main appeal was its location and the airport shuttle facility. Liked the stay here as well as the views from our room.

Wendy Wilson
2 years ago – Google

8

Hotel was nice but Guest Services needed to be better trained. We didn't get our requested room. Everything else was great. Both restaurants we ate in the food was pretty good.

Noah Levine
2 years ago – Google

8

The hotel is really close to lga Airport so you'd likely end up here for a single night of layover or something, but it's a really nice place. It looks like they're doing some kind of renovation, though, so I may have gotten the "nice floor" or something. Either way, it's a nice hotel.

fa de
2 years ago – Google

9

Nice experience, great facility. Great location for airports, Yankee Stadium and Citi Field. Not ideal if you are coming in to tour NYC but quite manageable if you are from NYC (like me) and know how to navigate the boroughs.

Magaly Wauters
2 years ago – Google

8

Hotel lobby, room and bathroom were nice. Service at the front desk could be better and friendlier. The airport shuttles run to and from the airport throughout the day. The train station shuttles only run to the train station, to come back it's the bus or a cab, which isn't very convenient.

Edgar R. Wolff
2 years ago – Google

8

This was a clean and convenient location for NYC adventures. The indoor pool was good for relaxing. Rooms include a mini-fridge and coffeemaker. Breakfast is not included. Friendly staff. Near the airport.

Eslam Elbialy
2 years ago – Google

9

I attended a conference over there, so I didn't see as much as a guest staying there, but what I did see, I liked. The lobby was very clean, everything was in its place, staff was nice enough, meeting rooms were spotless. Overall seemed like a nice place.

Brialle Brewton
2 years ago – Google

6

I had booked a reservation in February 2018, for an upcoming trip in April. As I began the check in process, My experience with the front desk agent Marble Mu was not pleasant. She was not welcoming and it felt like she was just trying to get rid of me at the front desk. The hotel has a nice decor and it seemed like it was going to be a great place to stay. Once I made it into the room, I realized that marble had sent me to the wrong room as I booked 1 king size bed , she placed me in a room with 2 full/ or XL twin beds. It was definitely not what I booked in the prior months. As I reached out to her to resolve the issue as it is 1a at this time, she was not empathetic about the problem. i asked for her manager and she advised me to my surprise that she was the manager. After a total time of about 30 minutes, i was finally placed in a king size bed that she initially stated was not available. it only then became available when I asked what she was going to do to compensate me. All in all, this was not a good first time experience for me and I will not be staying at Laguardia Plaza Hotel again. The service was no where near worth the price I paid for my stay.

Alan Albert
2 years ago – Google

9

Excellent place. As a driver I recommend this hotel to all of my passengers who need a suite near the airport. Friendly staff are always ready to assist with whatever a guest needs. Big shout out to Spence, Shak, and Willie.

R C
2 years ago – Google

9

Excellent beautiful hotel..we stayed in room 644 with the view of the water and airport. Staff at front desk excellent. Bar is great also but closed at 11pm. Lobby is very modern and welcoming. Room and hallway was nice, clean, modern and the bonus was the welcoming chocolates in the room.

Alan Chumbley
2 years ago – Google

8

Attended an event here. Very nice location. Easily accessible from the airport and local MTA buses. The meeting rooms were clean and bright and very well maintained. The staff was very friendly and accommodating to all visitors. There's ample parking which is really rare for a NYC airport hotel. I are in the hotel restaurant and both the food and service were excellent. Can't speak for the rooms since I didn't stay overnight, but the hotel overall seemed very well maintained.

Jonathan Milam
2 years ago – Google

9

I've stayed here many times. They have a great front desk team; quick and courteous. Their breakfast is to die for; lots of hot food, fruit, waffles and omelettes made with ingredients of your choice. Great rooms; some with awesome views of LGA. And some of the best, and I mean it, very best shuttle drivers IN THE WORLD!

Melissa O
2 years ago – Google

7

Convenient to La Guardia airport . Beds are super comfortable. The breakfast was delicious. There was even made to order omelets.

Martin Putallaz
2 years ago – Google

9

Great hotel, not too far from JFK. Had to stay there because my flight was cancelled and there weren't a lot of options nearby but ended up being a great choice. Super comfortable and cozy, friendly staff, not too expensive.

John Steel
2 years ago – Google

10

Hotel was wonderful even though i was told I was staying in the non renovated part of the hotel. It is an excellent hotel. Water pressure was nice and high. The bed was great as well as the pillows. Room was clean and did not smell. The AC/heat worked flawlessly. again this was in the non renovated room, I could only imagine how good the better rooms are. I want to shout out to a few people to specifically give them accolades such a wonderful Job: Douglas: My initial point of contact at the Hotel was very kind and courteous. I was there for a band and had forgotten my ticket, he mentioned their business office and my trip was saved. Thank you so much!!!! Mabel: I had returned from said concert at mid-night and was completely dead she helped me find a place to eat at such a late hour. incredibly respectful and helpful! Thanks!! Arturo Q: Wonderful breakfast service it was wonderful. Presentation and quality of the food was the best of any hotel I have stayed at. When I return to NYC this will be the place I stay at no matter what. Thank you all for helping make my stay a memorable experience.

William Shepard Jr.
2 years ago – Google

5

The service from the front desk was phenomenal. The room was small and below adverage. Free parking for overnight guests should be automatic but it is not. The only thing that keeps this from being a two star Review is because of the good workers at this hotel.

Scipio Williams
2 years ago – Google

10

I’ve stayed at this hotel three times this year alone, and we (wife and I) LOVE IT!!! The staff is awesome, the food...OMG the FOOD is exceptional! My wife is a New Yorker (born in the Bronx) she loves this place. Not too far from Queens Center Mall, great restaurant in the hotel for evening, nice bar. We stay where we can enjoy watching the aircraft landing at LaGuardia, and never hear any of the noise that we hear at home when they fly over. The desert! DID I MENTION THE DESERTS????? The Apple Crisp with the Ice Cream!!!! THE FUDGE BROWNIE!!!! If you want a nice hotel, clean rooms, great location...this is the place.

Valjean Langon
2 years ago – Google

9

This is a beautiful hotel, very ornate, with very well appointed rooms that have great features. The bed was very comfortable. I slept better than a baby. The upgraded features in the bathroom include granite counters, and an oversized shower head with adjustable settings. And the staff is very polite and accommodating. Try to get the breakfast package included with your stay if you can. They have a nice breakfast buffet with a good amount of options. The location is central to very nice local restaurants (I recommend Uncle Peter's Italian), and is just a hop skip and a jump to LaGuardia. The free shuttle bus will take you to the 7 train, and from there the city is yours. Coming back, the Q48 bus drops you off just feet from the hotel. This hotel is a great hotel option for those who want the New York experience, without being in the middle of all the hustle and bustle. It was a great stay.

Kate Hoffmann
2 years ago – Google

10

Incredible service. Caring, quick to respond, very professional staff from the bellman to housekeeping to restaurant to management. All excellent°!!

Abraham Leon
2 years ago – Google

9

From the short visit, very convenient to and from hotel. Not too much in the way of doing it restaurants near by but proximity to rental cars and Uber took care of that. The staff and rooms were great.

Athena Valentine
2 years ago – Google

7

Only problem was the parking was a bit tight. Surprisingly Elegant and functional. It's nice to see people working and chatting in the romantic space. The parent company should be proud.

Lenny Warner
2 years ago – Google

9

I stayed at this hotel for a wedding that I went to. The room was not ready when my wife and I arrived, but this was most likely due to us arriving earlier than the check in time. The room was pretty comfortable, it was very large compared to other hotels I've stayed at. My only gripe would be that we had to pay for parking. Thankfully the rate was discounted for those attending the wedding however. I believe that a hotel charging over $200/night should not charge for parking though.

Wayne Chan
3 years ago – Google

8

Great service from the front desk and the lobby was spectacular. The room was very standard and acceptable however the bathroom needed a little updating and was worn out. Overall a great stay overnight!

Phil Moy
3 years ago – Google

5

We needed to stay here because our flight got cancelled. Needless to say, it was very, VERY expensive. The front staff was nice and accommodating and the rooms were standard. However, I don't think it was worth the $$$ that it costed us...unfortunately we had very limited options. Additionally, the service at the hotel restaurant was TERRIBLE. The waiter forgot about us, couldn't understand our order, and took forever to get us drinks. The environment was clean and had a new fresh lobby. Nonetheless, I think there are likely better, cheaper hotels...but this is NYC. Its an average place and if I were in a pinch like we were when we stayed here...I MIGHT consider staying here again.

Frank Thomas Rechichi
3 years ago – Google

5

It's a nice hotel. My stay was good and my room was well furnished and very nice. There aren't any restaurants or shops within walking distance nearby, so you really are at the mercy of the restaurants here in the hotel. And I ate dinner here one night before and the prices were reasonable for the food that you got and the fact that it was the only restaurant around. But then I ordered a soda with my dinner and I paid four dollars for that small cup of Diet Coke that you see pictured. That's a real problem and that's why this review was only three stars instead of four.

Jessica Smith
3 years ago – Google

6

This hotel is just okay. The downstairs area is really nice, but the rooms need an update. Beds were comfortable and my room was quiet. I was right above the pool, and my room smelled like chlorine. The restaurant in the hotel is really overpriced, and there is no free breakfast.

Kate
3 years ago – Google

10

Our experience here was wonderful. The lobby is absolutely beautiful, the room was clean and spacious and the staff is very friendly and helpful. The shuttle got us to the airport with no problem. I'd stay here again.

Austin Lindsay
3 years ago – Google

6

Just a decent hotel. Rooms were clean and nice. Staff was friendly. One thing to note it was reeealy quiet. Which I love. I'm a light sleeper so, I got a good nights sleep here with all the silence.

Brian M
3 years ago – Google

9

Easy access from the airport with free shuttle. Shuttle will also take you to the nearest subway station. Rooms are clean and comfortable. Breakfast buffet is OK, but not worth the cost.

Darren Byrd
3 years ago – Google

6

Not a top end hotel. Just a nicer...La Quinta. Check in was fine. I was in a newer room. Air Conditioner setting was just a suggestion to what temp and fan speed the air conditioner would maintain. Saturday night. Bar area was way understaffed. Everything took longer than it should have. Mind you the eating area and bar were at best 1/3 full. The icing on the cake was being served my food and having to ask three times over nine minutes for eating utensils and condiments. The same bar tender would walk by and help others. It was finally after turning around in my chair and making constant eye contact did he again ask if everything was okay. After my third request to him he got a napkin and silverware. The food is nothing special. Problem is there's nothing within walking distance. If staying here eat before you come or bring food. Next morning I wanted to venture into the city. Gift shop has hours posted they open at 7am. I needed a metro card. It was 7:50 am and they were closed. Front desk said they were a different company. Fine. Bought a card and started my journey at the airport. I only stayed here because my employer paid for the night. I'd only recommend this hotel if it's the cheapest around and you just need a bed and room for a few hours. Don't stay here with the intention it sight seeing. There's a bus stop across the street but.... Just stay somewhere else.

Jonathan Gutierrez
3 years ago – Google

10

Great hotel!!!!! Clean and well maintained. Rooms were great as well and were cleaned daily. Very close to La Guardia with free shuttle service to airport and Subway. Breakfast was good and great selection.

Philip T
3 years ago – Google

8

My time at the LaGuardia Plaza Hotel was fine. I went there for a sales pitch, but the short in interaction I had was staff was while looking for directions was pleasant they seemed more than eager to assist. The place was clean and I'd consider staying there if needed.

Ved K
3 years ago – Google

7

Good room and great service. The renovations make it clean and comfortable. The room service was ok, and a minor thing..I wish the TV had an actual guide. Otherwise great stay and with a free shuttle to the airport.

Jason Williams
3 years ago – Google

6

Stayed here while attending a conference. The hotel is pretty old. Nothing to do around the hotel. Better off staying closer to the city where you can go do something without spending a fortune on a cab ride.

Qasim Zia
3 years ago – Google

9

It's a nice hotel. Staff was nice and the hotel looked very clean. I was there for an event so can't speak much about the room but overall it looked great.

Ryan Sharples
3 years ago – Google

9

Upon entering the hotel we noted it was beautiful and had many amenities such as pool, restaurant, and a gift shop. Rooms were clean and the beds were among the best I had ever slept in. Breakfast buffet was worth the price. Would recommend.

Elise Eldered
3 years ago – Google

4

This place looks pretty when you walk in, but that's all there is to it. You'll have the same quality by staying at any inexpensive chain hotel. The phone in our room didn't work, the toilet was malfunctioning, we didn't have a tub, and the hot tub was closed. We returned to our room after a long day to find a bedbug skittering right over the comforter! The food was perhaps the biggest disappointment. I paid $20 at the Element for a handful of steak slices; most of the plate was filled up with french fries that tasted like they came out of the freezer. We had to wait a long time just to have refills of water, let alone to get our food. The breakfast bar serves the exact same stuff you find for free at cheaper hotels--fake eggs, cups of yogurt, and recycled items from the previous night--only you have to pay to eat it! Go two blocks down the street and grab some food from a deli or a number of other restaurants, where you'll get better quality food for much cheaper. The only positive thing I can say about this place is that the staff were very friendly and did their best to help us.

Richard Gallego
3 years ago – Google

9

The rooms are clean and nice. The pool area is nice too. I would recommend this for a weekend.

Ashley Fiero
3 years ago – Google

8

The staff was so helpful! We lost our parking ticket in the dashboard. They were able to help us get out from our event!

Brian Bentham
3 years ago – Google

8

This hotel is nice and clean. The king bed rooms are quite spacious and the bed is comfortable. I found the staff - reception and room service - quite pleasant.

Deme Reed
3 years ago – Google

5

Good hotel with friendly staff and excellent shuttle service. The only problem I had was that the shower water wouldn't get as hot as I'd like and it took nearly an hour before someone came to fix it, after I'd gotten out of the pool & hot tub. The canned drinks and water for room service was also overpriced ($21, before tip, for a bottle of Voss water and canned Sierra Mist). However, the overall stay was good.

Tomasz Sliwowski
3 years ago – Google

9

Very professional staff. The hotel is beautiful and modern. The restaurant has some amazingly delicious food!

Edward Pszczolkowski
3 years ago – Google

7

The facility is well maintained with an assortment of amenities including full dining and drinks in the lobby restaurant. The rooms are very nice and the staff was professional. They also have a complimentary shuttle service to the airport running every 20 minutes.

Mike Zito
3 years ago – Google

7

Great steak with asparagus and mashed potatoes. Nice salad and tasty cheese cake for desert. Reasonable price.

Vivek Dey
3 years ago – Google

4

The location is good but service is not good. The room was not serviced on the second day of our stay even after reminders. We waited 1/2 hr at 11pm for servicing. The lady who came for room service was nice but I am disappointed from management. I believe the room is of good size and nice bed but the couch and carpet seems old. Also, a smiling face at reception would be nice rather than a serious one.

Peyton McCain
3 years ago – Google

10

Put here overnight by an airline, and I'm very pleased that it was here. Beautiful property, and great service. The shuttle service is prompt, and the driver was so kind!

Loy Gross
3 years ago – Google

6

This hotel has clearly seen better days. Like the grand old lady in her tattered dress from a younger era, she clearly was once a sight to behold. These days the rooms are a bit grungy, the mattresses are a bit wonky, and anything above the first floor has an air of neglect. Our first room smelled a bit funny like someone hasn't flushed the toilet. The toilet was clean but that was how the room smelled. We got a second room without the smell but with the same lumpy mattresses, difficult to use heating system, in dust in the corners. The lobby is fabulous, the pool is nice, the transportation concierge was very helpful, and the room service was acceptable. Overall, it's not a great stay, but adequate.

Christopher Cooper
3 years ago – Google

7

Decent place to stay. Pleasant employees. Nice atmosphere. I'd recommend staying there.

Josephine Colon
3 years ago – Google

10

Our reservation was under my husband, F. Serrago's, name. All of the employees at this hotel - Front Desk, Pavilion Restaurant, Gift Shop, Housekeeping, etc., made our first visit (home) in four years, and our 4 year old granddaughter's first NY visit very pleasant and comfortable. While the restaurant is a little pricey, the food was good. The hotel is located conveniently to the major highways and to LaGuardia Airport. Even so, it is very well soundproofed - I am a very light sleeper and was not disturbed by any traffic or airplane noise. And, the Airport Shuttle Driver that took us to our return flight yesterday morning was amazing! He made our granddaughter feel like a VIP by making an announcement and singing "The Wheels on the Bus," in her honor! Thank you!

Leela Jean
3 years ago – Google

6

This hotel is nice but not all of the staff are. The rooms are halfway updated, which is better than many of the hotels in the area. Don't even try taking the shuttle from the airport - after 3 phone calls and 45 minutes of waiting in various locations the staff told me to go to, still no shuttle. (the hotel is literally across the street from the airport!) So I forked out the $8 for an Uber instead.

Javan O
4 years ago – Google

9

The rooms are big and clean. Plenty of amenities. Their own restaurant, pool, vendors, auditorium and the works. Courteous staff that were willing to help. Shuttle to take you to the airport or the train station. Location is convenient for airline travelers but not so convenient if you live in the city and don't drive but it is worth it if you want a quality overnight stay. Would recommend this place to anybody.

Vanessa Murray
4 years ago – Google

10

Beautiful hotel! Very polite and professional. They met all my needs. Rooms were very clean and up to date

rommel fabricante
4 years ago – Google

9

The hotel is solid & our rooms even had views of Flushing Bay. My room was clean and upkeep was above standard. The staff is professional and accommodating to any of our needs and wants. I will return as a guest and definitely recommend this to family and friends.

Kerry Frost
4 years ago – Google

10

just stayed with the La Guardia Plaza hotel over the weekend with our soccer team. They were amazing. Rooms were very clean they kept our team on the same level. Staff was so helpful and friendly. Food was amazing. service was just outstanding. Would definitely recommend it. Great rates as well. My only thing was wish the shuttles would run all day.

Lindsey Bird
4 years ago – Google

6

Nice entry and free wifi were pretty cool things. Later in the day we met someone in the lobby and as we were talking I saw an employee giving us strange looks as she left the lobby. The parking fees suck. The second night here we found and caught what appeared to be a cockroach. It turned out it was just a water bug but still freaked me out cause it was big. I only gave it a 3rd star because they responded well. They took off a parking fee from our bill and they sent 2 people to our room, one checked for more bugs and sprayed the carpet and the other guy explained kindly that it was a water bug and that the previous tenant must've left the window open over night. Over all the employees were nice.

Danny Boehning
4 years ago – Google

9

Stayed at the hotel for work. The lobby is very modern art deco. Very large windows in a very cool bubble wall agree to you as you walk through the front door. Staff was friendly. The restaurant bar has a lot to choose from. The rooms were nicer than the LaGuardia Mariott when I stayed a few years back. The only thing that was lackluster was the Wi-Fi coverage. Very slow Wi-Fi connections with frequent drops. Area has a pool and a workout facility that were very nice to use. The parking garage was very nice and secure I never felt as if my vehicle was ever susceptible to being broken into. Overall a wonderful experience I stayed there because of work but I would stay there for friends or family.

Tawana Johnson
4 years ago – Google

10

Wow! I was really nervous about staying in a hotel in N.Y.C well this hotel definitely made me change my mind 1st I want to say the shuttle was very convenient to and from the airport and to N.Y.C transportation a queens bus stop in front of hotel we took the hotel shuttle to catch the M60 into Manhattan right into Harlem it was so convenient We will definitely be staying here again the room look exactly like the pictures the lobby is beautiful beds are comfy the Chinese food we ordered was on point the staff including housekeeping was wonderful I love this place and recommend it to others you won't be disappointed in fact we trying to extend our stay for 4 or 5 more nights thanks L.P.H for the enjoyable stay

Dave rhoden
4 years ago – Google

9

Just want to say I went to the laguardia plaza hotel on the 16 October 2015 and it's one of The best hotel I ever came across for a long time we'll clean fresh and the staff was so lovely and helpful especially shanel that work into the hotel.cant wait to go back I have no complains at all.i think others should really try it out u won't ever regret it.keep it up guys love it.