 4 926 reviews

Novotel Auckland Airport

Auckland International Airport Ray Emery drive, 2022 AUCKLAND, New Zealand Access

Novotel Auckland Airport

Land in 4-star plus comfort at Novotel Auckland Airport hotel outside the international terminal. Full-length soundproof windows give your stylish room natural light and peace and quiet. Experience Thirteen50 Bistro & Bar on the ground floor, a modern and open space that caters for a mix of hotel guests and local visitors. Touches of tradition blend naturally with contemporary flair to create a space that evokes classic Kiwi fare with a twist of local, fresh and comfort.

Accessibility

Novotel Auckland Airport
Auckland International Airport Ray Emery drive, 2022 AUCKLAND, New Zealand

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Internet services
  • Transportation
    Parking
  • Valet parking
  • Front desk
    Bell staff/porter
  • Concierge desk
  • Express check-in
  • Express check-out
  • Work away
    Photocopy center
  • General
    Adjoining rooms
  • Hotel service
    Security
  • Travelling with others
    Babysitting service
  • Children welcome
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Bus parking
  • Meeting rooms
  • Truck parking

Rooms

  • Communication
    High speed Internet
  • Voice mail
  • Bedding
    Cribs
  • Bathroom
    Hairdryer
  • Shower
  • Entertainment
    Cable television
  • FREE newspaper
  • Satellite television
  • TV
  • Green facilities
    Eco-friendly bath amenities
  • Eco-friendly cleaning products
  • General
    Air conditioning
  • Alarm clock
  • Iron
  • Non-smoking
  • Wake-up calls

Recreation

  • Wellness
    Health club

Food and Drink

  • Services
    Executive floor
  • Green food
    Organic food option
  • Outlets type
    Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 14:00
  • Check-out Time: 11:00

Cancel policy
No cancellation charge applies prior to 18:00 (local time), up to 1 day prior to arrival. Beyond that time, the first night will be charged.

Travel with others

Children policy
Accommodation and breakfast are free for 2 children under 16 years sharing parents room.

Payment type

     

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Welcome capacity

  • Number of Meeting Rooms: 7
  • Number of Sleeping Rooms: 263
  • Largest Meeting Room Size: 4263 sq. ft.
  • Largest Meeting Room Capacity: 315

Parking

  • Bus parking
  • Truck parking
  • Parking
  • Valet parking

Amenities

  • Meeting/board rooms
  • Overhead projector
  • Fax machine
  • Copier
  • Audio visual equipment
  • Meeting facilities

Environment

Property's Green Action

To protect the environment, we are reducing water use, energy consumption and recycling waste with the goal of limiting our carbon footprint. We integrate sustainable development into our operating procedures, contribute to preserve local communities and the natural ecosystems in which our hotel is located. With all sister hotels, we have already planted three million trees as part of a global reforestation project supported by the United Nations. The last but not the least, we engage our partners and suppliers in their sustainable development strategy and integrate them into the responsibility chain.


  •  Organic food option
  •  Eco-friendly cleaning products
  •  Eco-friendly bath amenities

Certifications

Planet 21 Bronze

AccorHotels created an action plan that offered 76 actions to promote sustainable development, tailored to the hotel context. It sets out 16 mandatory actions for achieving the “Bronze” level, which must be obtained before moving on to the higher levels. Those initiatives are structured into 4 pillars & 2 axes:

- PEOPLE: Raise employees’ awareness of eco-friendly practice
- CUSTOMERS: engage guests in a sustainable experience
- COMMUNITIES: work hand-in-hand with local Communities for a positive impact
- PARTNERS: co-innovate to open up new horizons

- BUILDING: Move towards carbon neutral buildings
- FOOD: Strive for zero food waste & healthy sustainable food

Then, to go even further, each hotel selects other actions from over 60 additional initiatives. This flexible system enables it to build its own program in line with AccorHotels’ commitments, but also reflecting the hotel’s local characteristics:
- Its prior level of progress on sustainable development
- Its priority areas for improvement
- The environment and local issues

A weighting mechanism establishes the action achievement level with a score that places the hotel around the higher levels. Each level marks the progress hotels are making in implementing the Planet 21 program.

Most helpful reviews 9 26 reviews

Peter BRC
3 years ago – Google

8

Consistently excellent place to stay despite high occupancy. Check in was fast, friendly and efficient. Room was excellent, clean and bright.
Bar was excellent and helpful.
A great place to stay if you are visiting NZ and need to fly out in the morning

Simon Golding
3 years ago – Google

10

Room was comfortable and felt like home away from home. Shower was excellent, perhaps the best I've seen in a hotel. Service was excellent- even threw the staff a curve ball or two and they never let me down. Breakfast buffet was delicious too, and the rate was very reasonable too. Highly recommend! Particularly if you're just passing through town, as the hotel is literally over the road from the airport.

Vic Lam
3 years ago – Google

8

Attended a conference here. A good venue for people that are needing to fly into Auckland for events. Catering was pretty good. Signage for the event probably could have been clearer, but staff were very approachable

Garry Hardaker
3 years ago – Google

10

Superb location, was perfect for our early morning check-in, only fifty metres from the terminal. All staff we met were great, room was immaculate, every worked as it should.
Nice shower area.
Cost is up there a bit, but location costs I guess.
Did not try the restaurant but have heard it is nice.

Jozef C
3 years ago – Google

10

Fantastic new facility and located on the door step of the international terminal! One of the most stress free experiences getting tot the airport is especially if you have an early flight.....the relaxing layout and combined with soft lighting and internal vertical gardens in the restaurant feature creates the perfect environment for unwinding! Well done Novotel Auckland

Elizabeth Ryan
3 years ago – Google

8

Really enjoyed the Novotel. Amazing location, so handy. Quick checkout great & food was good too. Rooms a wee bit small but can't complain really! Will be back

Jon Taylor
3 years ago – Google

8

Great view of the planes. Zero engine noise. Great food. Great room and helpful staff.

Mel Wright
3 years ago – Google

7

Perfect location for an overnighter before an early international flight. Staff were lovely. Only down side was the noise of someone stomping around the floor above, in the middle if the night. At well over $200 a night we'd expect sound proofing to be a little better.

B Bailey
3 years ago – Google

10

Stayed Saturday night before an early flight next day so obviously a very convenient location.
Service was exceptional from all staff we encountered - reception and restaurant. The room was very nice - no airport sounds at all.
We had a visitor for the evening so three of us ate at the restaurant and the highlight was the rhubarb desert the other two had. Both say it was the best rhubarb desert ever tasted. Yes the meal was pricey but nice to have a good dining experience without leaving the hotel.
We travel to NZ frequently so are already looking forward to the next stay and no longer dreading those early morning flights out of Auckland.

stacey mabey
3 years ago – Google

9

I always stay here when needing accommodation for the airport. So sound proof! The location couldn't be better and the decor is super stylish. Comfy beds and goos in-room amenities. LOVE the shower! Not the cheapest but you get what you pay for.

matthew gibbons
3 years ago – Google

10

Modern hotel with well presented rooms. Friendly, helpful staff. Well set up for conferences. Great location for travelers as right next to the international terminal.

Lucia O
3 years ago – Google

9

Always a great place to stay when travelling internationally. Professional staff and top quality accommodation. Like the views over the airport and also mangere - each floor has a view from the public areas.

Peter Kinley
3 years ago – Google

9

The best thing is the location. It's literally across the road from the international terminal of Auckland Airport, so it's ideal for morning departures. No stress about missing your flight from alarms not going off, your car breaking down or terrible Auckland traffic.
The room we stayed in was nice. Well laid out, quite compact, all the facilities for an overnight stay, nice shampoo and soap, modern decor. It was a little pricey but we'll worth it. Would definitely come back.

Bernard Kay
3 years ago – Google

9

We realised just before boarding our international flight to Auckland, New Zealand that we had canceled our hotel booking. When we arrived in Auckland we went to the Novotel Auckland Airport as all other hotels we called seemed to be booked. Although they didn't have an open room at that time they told us to wait for an hour and they would see what they could do. They managed to get us a really nice room in a fully booked hotel at a really good rate. All other hotels we called were not helpful at all but Novotel was really helpful. The service was top notch.

Matthew Brown
3 years ago – Google

9

Stayed here for a night to catch a plane early the next morning. Check in and check out was fast and location was right next to the hotel. The wifi was fast and the rooms were very nice.

Zoe C.
3 years ago – Google

7

It's okay. I pay the crazy price tag everytime because it's literally right across from international check-ins.
Usually clean and tidy. However, during my last stay there, my room was stuffy like it hadn't been aired out in awhile.
Check in could've been better. Usually, there's a porter around to help you with your bags but on my last stay, none were seen until after I arrived at my room. There's a ridiculous slope where the shuttles drop you off which made it difficult to maneuver the trolley. My bags could've fallen onto the street if I wasn't careful (it was pouring at the time!).
No robes or spare pillows available. I'd ask, but I was exhausted. No complimentary water in the standard rooms. No bathroom amenities besides soap and shampoo/lotion. It would've been nice to use a shower cap. Free WIFI is not standard ($10 per day). Tried booking online but they had website problems at the time (no explanation). Turned out to be cheaper for my room than their usual online (member) rates.
Beds are comfortable and clean. Glad my neighbours were quiet. Would've been nice if they didn't leave their room service tray in front of my door because it stayed in the hallway for a long time. Thankfully, checkout was easier.
I stay for the convenience. However, if the rooms weren't decent, I'd happily walk farther to the next hotel.

Jarad Cowie
3 years ago – Google

8

Positives....Awesome location if you have an early or late flight. Beds are comfortable and rooms are nice and quiet. The staff are friendly. Gym was pretty good for a hotel.
Negative... they don't seem to mind people wearing bare feet in their restaurant or using hands instead of tongs at the buffet. There wasn't many utensils at all.

Deepak Jaisingh
3 years ago – Google

9

Novotel is a very good Hotel near Auckland airport New Zealand. It is 4 star hotel. Convenient if you have to catch a late night or early morning flight. The ambience is great. Rooms are comfortable and good. 24 hours dining is available. The staff are courteous and friendly.

Janet Crook
3 years ago – Google

6

The bar fridge had been turned off! Who does that? And the free WiFi cost $10. Watch out for the extras in an otherwise nice room. Couldn't hear the airport so sound proofing was great.

Demetrius Savai'inaea
3 years ago – Google

9

The staff were very helpful and polite. They made our stay very comfortable and we look forward to coming back again. Thanks Stephanie and Mel.

Gio A
3 years ago – Google

9

This place is so nice, really quiet even though next to the airport. Room was warm and very clean, worth every cent. Bed was huge and comfortable and the mini bar well stocked. Would love to stay here again.

Gio A
3 years ago – Google

9

This place is so nice, really quiet even though next to the airport. Room was warm and very clean. Expensive but worth every cent. Bed was huge and comfortable and the mini bar well stocked. Would love to stay here again.

Alex Chua
3 years ago – Google

9

Nothing bad to say, arrived nearly at midnight, so just needed a place to stay near the airport, and it certainly delivered. Check-in was fast and efficient, staff gave us a couple of little treats for the kids, and most importantly the hotel was literally 2 minutes walk from the arrival terminal. Room was clean and sufficiently big with a nice bathtub. Only minus was the lack of free wifi, I guess.
(non-smoking, fully air-conditioned, paid wifi)

Elizabeth Whiterod
4 years ago – Google

7

The overall stay was good. But I was offered a $30 voucher to use for the with the reassurance that it would be taken off my bill if I ordered rooms service. So I did. And then was billed for it on my credit card. I'm sure it will be easy enough to rectify, but still annoying.
Rest of stay was good,

Kim McKenzie
4 years ago – Google

10

We flew in late at night so elected to stay at the Novotel.
A first class hotel. New, clean and nicely furnished.
Airport noise is not an issue, didn't hear a single plane take off all night.
We didn't pick up our hire car till the next morning so I'm not sure how they do the car parking.
Breakfast was also very well done with a fully cooked buffet.
Staff were extremely friendly and helpful.

Kenny Annand
4 years ago – Google

10

Stayed at the Novotel, Auckland Airport for convenience as we had travelled up from Waikato and wanted to stay somewhere convenient to the airport prior to an overseas flight. Did not expect too much but "wow"! Was really impressed with the hotel, accommodation and the service received from all the staff and, its only two minutes from the terminal building. Despite this there was no noise from the planes and traffic outside. We had dinner in the hotel which was excellent. Thanks guys for an enjoyable stay, wish it had been for longer!!

Jacqui Buschmann
4 years ago – Google

9

I really enjoyed my stay at Novotel Auckland Airport. The room was beautiful and the bed was incredibly comfortable. I especially loved the lighting in the bathroom - perfect for doing my makeup :-) I can't praise this place enough! Absolutely everything was amazing. I was also expecting a bit of noise considering it is right next to the airport but I heard nothing.

Nikki Bessette
4 years ago – Google

10

A wonderful welcome to Novotel Auckland Airport. Upon arrival our request for a room facing the airport (so the children were able to watch the planes) was honored. Our room wasn't yet available but another one was provided so we didn't have to wait.
The room was just the right size with classy detailing and a well appointed bathroom/shower.
Easy check out at 5 am and we were on our way.
I would definitely stay here again as the proximity to the airport is excellent and the rooms are comfortable.

Amy
4 years ago – Google

10

We were treated so kindly by all of the staff. We felt like VIPs. The room was beautiful and comfortable. The rain head shower felt amazing after a long flight. The breakfast buffet was delicious with so many options. We were so glad we came to stay here after our long haul flight with 2 small children. It is more expensive than other places, but the convenience, attention to detail and kindness of the staff made it completely worth the cost.

DH257
4 years ago – Google

8

The hotel was modern in design, although I would not use the word chic. The restaurant was nice and the general atmosphere was positive and upbeat. The rooms were not large but they were large enough for a business traveller. The multi-plug receptacle was a nice touch and the desk layout was good for typing. The selection of TV channels was excellent. The daily rate was on the high side for an "airport" hotel and for this reason it is a business rather than a personal use hotel.

John van Delft
4 years ago – Google

9

Great to find the hotel right by the terminal exit. The staff were very friendly and sorted us out quickly when the booking was entered for the wrong month. A beautiful and very comfortable room was still available despite that we were told the hotel was fully booked.
We booked for dinner and were presented with a five star meal.
The fast checkout was very efficient. We will certainly come back next time as our hotel of choice.

Richard Lawrence
4 years ago – Google

8

We had an issue initially in the restaurant. Having booked a week in advance and being assured that we had a table near the TV, we were shown to a table far away from the screen. However, the staff recognized what had happened and soon we were shown to table near the screen. In the end, it turned out all right, but the wait staff took a few moments to work out that our tables had been changed. No worries in the end. Good service overall. The rooms and bathrooms were fine.

Richard Lawrence

Don Klinger
4 years ago – Google

10

Airport hotels can vary greatly in terms of quality and convenience. The Novotel Auckland is certainly one of the better airport hotels I have found. It is literally a one minute walk to the Air New Zealand Kiosks. The hotel building is quite picturesque and the rooms have a great view of the runways and the surrounding waters. The rooms are very clean and convenient. This is a great hotel for those with early morning flights or late night arrivals. The restaurant can get busy so make reservations to be safe.

Linda Robertson
4 years ago – Google

7

I was staying at the hotel on my own and decided to go to the restaurant for a meal rather than order room service as I would normally do. I had to sit in the bar for around an hour waiting to be seated noting that other parties were being seated much more quickly. Perhaps a larger group is more desirable to seat than a sole woman diner? Frustrated with the wait I re-approached the person managing the wait list and was immediately seated. Unfortunately the service once seated was also slow but the meal once delivered was excellent.

Toni Bailey
4 years ago – Google

10

Had one night before flying out again early next morning. Room had everything we needed for 2 adults and 2 teenage children. Didn't eat at restaurant or drink at bar. Check in was fast, and check out was done by drop box, so very easy. Stayed again on way home, didnt arrive until 12.30am so straight to room, again fast check in. Breakfast was included the following morning, good selection of hot and cold food. Unfortunately my poached egg when cut into had water spew out of it so wet everything on my plate. Check out again was by drop box, a good service. This hotel is great when you need somewhere to stay prior or after flying as its only a 1 min walk across the pathway.

Jess Hardwick
4 years ago – Google

10

I stayed here unintentionally as I missed my connecting flight. My mood was quickly turned around by what a great hotel this is. In fact if I lived here and had an early flight I would stay here the night before. I loved watching the planes come in. The room was so nice and clean and the bed comfortable, food in the restaurant delicious.
All this stuff can be found in lots of hotels (minus the plane watching) what sets this hotel apart is the staff and their genuine service. One man in particular was outstanding and went above and beyond, Lukas! He is not like ordinary service staff. He seems like such a great guy it is just his nature to be helpful. He went above and beyond. If management read these reviews I think he deserves a raise!

Ben Hurley
4 years ago – Google

6

As airport hotels go, this is a pretty good one. Relatively spacious rooms. Modern and well appointed. Staff were very friendly and helpful. However, your options for food are limited when staying at an airport hotel and they take full advantage of that. $95 for a pizza, bowl of fries and a salad. And the salad was virtually inedible. I guess when you have a captive audience you can serve and charge what you like.

M Reaves
4 years ago – Google

9

King suite is excellent - beautiful and spacious room. Hotel staff are friendly and attentive. Restaurant is very good - better than we expected. Service is good there as well. One of the better airport hotels I've seen.

Anne Nichol
4 years ago – Google

9

I was stranded overnight while flying to Newcastle in the UK. The receptionists who dealt with me were extremely polite and helpful. The following day I left my luggage while awaiting my ongoing flight and again staff were so helpful. The dining room staff too were extremely polite and professional. Well done! This was the best service I've ever had and I've travelled for years. I really felt I mattered and nothing was too much trouble.

Kaye Gilbert
4 years ago – Google

10

Love the convenience of this hotel with its proximity to airport. Early check-in was efficient and cheerful - appreciated after a long flight. Hotel room had excellent facilities for a comfortable stay - great shower and cosy bed. Being able to book a "day room" is a fantastic idea. Amazing soundproofing allowed for a great sleep. Only noise was from cleaning staff.

Dietrich Westphal
4 years ago – Google

10

As always, we enjoyed our stay at the Novotel Auckland Airport very much. The beds are comfortable and the interior design modern and tasteful. We experienced the staff to be very attentive and professional. The only negative was the food in the hotel restaurant. While the salmon my wife chose was very good, I had a very chewy steak on my plate that definitely wasn’t worth its 39 Dollars. But I can learn and will not eat another steak there in the future

Brendan McDonnell
4 years ago – Google

10

Great hotel with a fantastic focus on the business traveller. Well set up for those midnight arrivals means your off the plane and into your room very quickly. Rooms are very comfortable and well appointed for the business person. The restaurant and bar were quite good but very busy and pressed for space at times.

Anthony Blake
4 years ago – Google

10

We always stay here the night before our early morning flight to Cairns. Hotel staff are very friendly, helpful and courteous. The rooms are super modern, clean and the beds are comfortable. Surprisingly, it is also fairly quiet, considering that there is a big, big airport right next to the hotel. Hotel bar/restaurant a nice place for a drink and something to eat. We will certainly be back on our next visit in September.

Shelley Stewart
4 years ago – Google

9

Excellent. Great location right at the airport. We had an International Runway View room which was awesome! Rooms were clean and tidy. Great breakfast selection. Definitely stay again and will highly recommend to friends and family ;-)

David Gilbert
4 years ago – Google

9

From start to finish the experience was wonderful. This room was booked online, paid online and the hotel accepted a bond (just in case the mini bar was used) in cash. The room was immaculate and the hallways were scented with the nicest fragrance I have ever smelt.

The food was wonderful and the atmosphere in the dining room was comfortable and inviting.

The only thing I would say is that I was paying for a premium room and it was a fair amount of money. it would have been nice to have had parking thrown in for free as with other major hotels, however, that is minor and didn't really phase me.

Robert Schmitz
4 years ago – Google

9

The staff here are absolutely friendly and helpful. Rooms are great. We had high floor. Great views. Amazingly quiet considering the airport is right outside. Worth the overnight stay here or longer.

Jamie Lee Evans
4 years ago – Google

9

What a great location! the check in and out was easy and pleasant. the room was really sweet, with one exception, we showered and the water exceeded the area and we drenched our bathroom floor rug and were in a little danger of slipping. we also were worried that we could have had the water go into the main room damaging the beautiful wood floor... so an enclosed shower or some better form of drainage would be awesome.

we left the hotel for a few hours and asked the housekeeper if she would please bring more towels and mop up some of the water. we returned to a perfect room and were so grateful. the housekeeping staff was amazing.

the quiet of the hotel was excellent, again, the location ideal, and the customer service and room service was excellent. we will stay again for sure!

Robbie Hitchon
4 years ago – Google

10

My family and I arrived in Auckland on an international flight late afternoon, and required accommodation overnight before continuing our international trip with a departure the following morning. The location of the hotel was superbly convenient for us being right outside the arrival terminal. Staff were very friendly, professional and helpful at check-in and check-out times, and also at breakfast before we departed. We were treated with utmost respect like welcomed guests with compassion and care for our needs. A most satisfying experience. We would definitely stay again should the need arise in the future. I hope it will. Thank you to your establishment and your people.

Hugh Savage
4 years ago – Google

9

Started with a welcome from the Hotel GM and that was greatly appreciated. The room as usual was perfect and it only got better at dinner in your restaurant with an excellent meal and the best service I have ever had in this hotel. Proximity to the airport is great and one of my key drivers to stay at Novotel Auckland Airport in the first place. But these other things are more important and your staff made my stay one of the best. I will be back.

Margot Janssen
4 years ago – Google

8

I like the online check in but there is no guarantee that it is quicker, the check out with the online system is great and quick, but didn't find how to check the bill before it came via email as that wasn't quite correct.
Great to see gluten free options and food available late at night, service late at night at the restaurant could have been a little more prompt - late night eating is for very hungry people!!
NB it is easier to be heard by people with hearing issues when talking directly to a customer and not the desk a minor issue I know but I am sure a re-occurring one.

steph regan
4 years ago – Google

9

Staff at reception very good. Check in was easy. The room was excellent especially the bed. Location fantastic for early morning flight. Breakfast was perfect and started early which suited our early morning flight

Jacqueline Pirie
4 years ago – Google

8

One night but the food in the restaurant was very good. Incidentally we left at 4 am and I didn't put all the information in the fast check out box. I've just discovered I have the fast check out card in my paperwork. What should I do about this. I haven't received my final bill information and that's probably why. Is there an email address I can send the information to?

Adriaan and Tassia van Rooyen
4 years ago – Google

8

We only stayed for one night and enjoyed our stay. My wife isn't well currently, due to medication she gets cold very easily. We went to your hotel restaurant for dinner, but it was too cold for her.

Lucie that seated us in the restaurant noticed she was cold and offered her a coat to drape over her shoulders. It meant we could enjoy a great dining experience. Thank you very much Lucie. What an amazing gesture. Truly going above and beyond what was expected.

Dana PIGGOTT
4 years ago – Google

9

Quick friendly checkin/checkout.
Staff are always very welcoming each time I return - this time I had to change hotel stay due to flight changes and they were very accommodating.
Great room - very clean and fresh. Very comfortable bed. Great shower.
Always enjoy my stay at Novotel Airport Auckland.

Tim Moffatt
4 years ago – Google

9

Always professional here. Excellent service. Amazing location right on the airport by international departures. So quiet

Klaudia Johns
4 years ago – Google

9

Service food location and staff are all amazing. Would definitely visit again.

Hoe Bing Lo
4 years ago – Google

7

Would have earnt a full 5 stars if it not for some smaller details.

As platinums we booked and checked in online.

Arrival scheduled for 12 pm.

One of the two rooms were ready at the time with the other being available after 1530pm.

That is after a couple of phone calls.

Then our welcome package also needed to be called in.

Apart from that, the rooms are beautifully designed. Exquisitely quiet.

The fitness centre is beyond adequate.

Bar drink list is extensive and the environment very pleasant.

Would certainly stay again given the chance.

Rachel Geller
4 years ago – Google

9

The rooms were great. It was quiet, actually quieter than I expected. Service was good. We were only there 1 night, so I don't know how they clean up.

Michele Norwood
4 years ago – Google

10

My husband and I booked an early check in room for one day and overnight so that we could relax and get acclimated to New Zealand after a 13 hour flight. You literally pick up your luggage and walk right into the hotel from the International Terminal. So terribly convenient. The room was beautiful and quiet and the staff helped us with initial concerns we had about our trip. The car rental pick up shuttle was also across the street. We splurged and got the breakfast buffet which was very nice and worth it. We even snagged some fruit for our car so we did not have to stop for breakfast the next day driving to Hamilton. The only complaint would be that the internet is free, but it is not really high speed if you require that. Otherwise, yes, do yourself the favor and book it for the convenience after those brutal overseas flights.

M. Norwood
Arroyo Grande, CA

Bunnyc x
4 years ago – Google

6

Room was clean and decent size. Servicing good. Reception staff nice polite people but stuffed up our bill completely, double charged for valet, and excessively incorrect room service charged. Not happy to resolve and almost made us miss our flight check in debating. Check your bill THOROUGHLY before checking out. Wouldn't recommend dining or room service if you're vegetarian or vegan - very poor options.

Dan C
4 years ago – Google

7

Great service, room was well presented. Amazing bath tub and shower.
Plenty of space for all our luggage.
Reservations needed for hotel restaurant dinner but they do offer room service and a 24hr menu.
Situated opposite the international terminal it makes the early morning flights stress free. Don't worry about aeroplane noise either - didn't hear a thing.

Warren Ritson
4 years ago – Google

5

The convenience, the quality, and the service used to make this the best place to stay near the airport. Unfortunately, for an airport hotel and the only one next to Auckland International Terminal, it is ridiculous they don't have a short stay rate for passengers arriving from late night international flights that have to wait while the domestic terminal is closed overnight.

Prabhsimran Singh
5 years ago – Google

10

Very nice place just outside airport. Excellent location. By far one of the best breakfast we've had in New Zealand. Good rooms. Good service.

Gene Hayes
5 years ago – Google

9

Beautiful hotel. Perfectly convenient if you need to stay right at the airport. Quiet, clean, and upscale.

Nicki Derrick
5 years ago – Google

6

Small rooms but very very convenient being right next to the airport. Staff have always been friendly
Restaurant is a bit hit and miss. Tomato soup was more like very watery vegetable soup, trio of ice cream sorbet - well I got 3 scoops of the same sorbet! Luckily it was a very nice flavour! Staff were very friendly

Zheng Nan Chua
5 years ago – Google

7

Quite a decent place, snazzy look. Staff are friendly with the exception of a lady who just said no without checking. :) other than that, all good! And it actually has a decent gym!

Noah Leon
5 years ago – Google

4

Hotel staff are nice, but our room had an empty toilet paper roll, the showers spray all over the bathroom floor. WiFi is expensive and really limited ($10/1gb). We stayed here twice because it is near the airport but for the money I would go elsewhere if possible.

Romar Evans Pedro
5 years ago – Google

9

The hotel was nice and clean, as well as quite accessible from the international terminal. Even with some miscommunication with my reservation, they were able to accommodate me without any issues. I highly recommend this hotel, hands down.

Nate Stiùbhard
5 years ago – Google

10

If you're any kind of AVgeek you'll enjoy this hotel. Great views out toward the apron and runway.

Andy Pudmenzky
6 years ago – Google

10

I've stayed here for more than 25 nights over the past few years and enjoy my stay every time! Friendly staff, excellent breakfast buffet, super convenient & lovely clean rooms! A+

Jeremy Sutton
6 years ago – Google

9

Best airport here and new and pleasant - small rooms .

Bhanu Chauhan
6 years ago – Google

8

Excellent place far from main city and
very peaceful

MUSTAFFA KAMAL
7 years ago – Google

7

Very clean and good breakfast. Just outside the airport. Manakau (the nearest city) just about 8 km.