 4 822 reviews

Novotel Lausanne Bussigny

35 Route de Condemine BUSSIGNY, 1030 LAUSANNE, Switzerland Access

Novotel Lausanne Bussigny

Focused on sustainable development, the Novotel Lausanne Bussigny promises a harmonious stay with nature. At our hotel in Lausanne, relax in its garden with natural swimming pond and in the fitness area. Local produce, vegetables from our garden and honey from our beehives are served at breakfast and in our bar & restaurant. Our 6 meeting rooms have natural daylight and plants for a Zen atmosphere.

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Internet services
  • Transportation
    Outdoor parking
  • Parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Work away
    Business center
  • Photocopy center
  • Hotel service
    Safe deposit box
  • Security
  • Travelling with others
    Children welcome
  • Children's play area
  • Pets welcome
  • Accessible
    Accessible facilities
  • Elevators
  • Events
    Bus parking
  • Meeting rooms
  • Truck parking

Rooms

  • Communication
    High speed Internet
  • Bedding
    Cribs
  • Bathroom
    Bathtub
  • Hairdryer
  • Entertainment
    Cable television
  • Satellite television
  • TV
  • Green facilities
    Eco-friendly bath amenities
  • Eco-friendly cleaning products
  • General
    Alarm clock
  • Non-smoking
  • Wake-up calls

Recreation

  • Wellness
    Health club
  • Sauna
  • Spa
  • Games / movies
    Video games

Food and Drink

  • Services
    Room service
  • Green food
    Organic food option
  • Outlets type
    Lounges/Bars

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
No cancellation charge applies prior to 14:00 (local time) on the day of arrival. Beyond that time, the first night will be charged.

Travel with others

Children policy
Accommodation and buffet breakfast are free for two children under the age of 16 staying in their parents' or grandparents' room and having breakfast as a family.

Payment type

   

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Swedish

Welcome capacity

  • Number of Meeting Rooms: 6
  • Number of Sleeping Rooms: 141
  • Largest Meeting Room Size: 1938 sq. ft.
  • Largest Meeting Room Capacity: 200

Parking

  • Bus parking
  • Truck parking
  • Outdoor parking
  • Parking

Amenities

  • Meeting/board rooms
  • Business center
  • Computer rental
  • Copier
  • Fax machine
  • Meeting facilities

Environment

Property's Green Action

To protect the environment, we are reducing water use, energy consumption and recycling waste with the goal of limiting our carbon footprint. We integrate sustainable development into our operating procedures, contribute to preserve local communities and the natural ecosystems in which our hotel is located. With all sister hotels, we have already planted three million trees as part of a global reforestation project supported by the United Nations. The last but not the least, we engage our partners and suppliers in their sustainable development strategy and integrate them into the responsibility chain.


  •  Organic food option
  •  Eco-friendly cleaning products
  •  Eco-friendly bath amenities

Certifications

Planet 21 Bronze

AccorHotels created an action plan that offered 76 actions to promote sustainable development, tailored to the hotel context. It sets out 16 mandatory actions for achieving the “Bronze” level, which must be obtained before moving on to the higher levels. Those initiatives are structured into 4 pillars & 2 axes:

- PEOPLE: Raise employees’ awareness of eco-friendly practice
- CUSTOMERS: engage guests in a sustainable experience
- COMMUNITIES: work hand-in-hand with local Communities for a positive impact
- PARTNERS: co-innovate to open up new horizons

- BUILDING: Move towards carbon neutral buildings
- FOOD: Strive for zero food waste & healthy sustainable food

Then, to go even further, each hotel selects other actions from over 60 additional initiatives. This flexible system enables it to build its own program in line with AccorHotels’ commitments, but also reflecting the hotel’s local characteristics:
- Its prior level of progress on sustainable development
- Its priority areas for improvement
- The environment and local issues

A weighting mechanism establishes the action achievement level with a score that places the hotel around the higher levels. Each level marks the progress hotels are making in implementing the Planet 21 program.

Most helpful reviews 8 22 reviews

Khalid Alotaibi
3 years ago – Google

10

Great rooms and the lobby is awesome

Audra
3 years ago – Google

9

Lovely hotel. Clean, nice, friendly and helpfull staff, highly recomended

Joel Louette
3 years ago – Google

6

standard novotel. standard amenities. crew for check-in and checkout was very nice. got a good size bed which is a rarity in Switzerland. Mattress was not too hard. 7/10 vs Westin bed. it is conveniently located near motorway. Good for business.

Arun Nathan
3 years ago – Google

7

Very good quality hotel with spacious rooms,good breakfast and other services

Joe Isaac
3 years ago – Google

8

Nice modern rooms compared to the rest of the hotels we stayed in, while in Europe. Breakfast was excellent.

BoZz B
3 years ago – Google

6

Conviently located with ample free parking space. Free reasonable internet, decent size for rooms. Hotel itself looks old now and in need of refurbishment especially toilets.

Alex Snelling
3 years ago – Google

6

Meh. Standard Novotel with some annoying features for a modern hotel such as the 4th floor ironing room rather than in room iron and the sign-in-every-3-minutes WiFi. To its credit the restaurant is very good and the location is peaceful if not chic. Be aware that although Novotel don’t mention it parking is 12CHF per 24 hours. Stay if you need to and it is fine.

belinda bergseth
3 years ago – Google

8

Super hotel. Not to far from City of Lausanne. Super place to stay for a Long or short time. Great service. Have not tried the breakfest yet, but I would recomend to stay away from the so called fried chicken. It is not fried but cooked, and not even cooked. Here you get Great service and also free buss ticket for as Long as you stay.

Michelle Rather
3 years ago – Google

9

Good food, friendly service, clean rooms

Chris Beard
3 years ago – Google

9

Clean well appointed rooms and a good location for business travel in the area. Good restaurant on site

Thibaut Plisson
3 years ago – Google

8

Nice and affordable hotel: 4 pax rooms with children. 24/7 salads and lasagnas. Free shuttle tickets to Lausanne Downtown.

John Liang
3 years ago – Google

7

I enjoyed my stay for the most part! I did not like the showers, however. The glass panel separating the shower from.the rest of the bathroom was much too small, and as a result water sprayed everywhere and my pants got soaked. The hotel was good overall though.

Oliver Meskawi
3 years ago – Google

5

The rooms are very good, clean and well equipped. The restaurant on the other hand was a bit of a disappointment. Breakfast is good and varied but the quality of the food during dinner wasn't as expected.

Mohamed Isa
4 years ago – Google

4

I just checked in at this fine hotel. But I'm giving it only 2 stars because my check in experience was not pleasant. The receptionist did not crack a single smile for checking me in and two of my business partners. We thought we would be warmly welcomed because we are the guests of a major travel company in Europe. A smile does not cost anything, right? I'm sure all staff are trained to welcome guests with a smile after all, this is the first interaction and first impression a guest would experience.

That's one observation. The second one relates to the guarantee payment for our rooms. The receptionist asked to block CHF 600 for our stay, CHF 100 per night per guest. We informed the receptionist we do not have enough credit limits. This was the case because we are coming towards the end of our business trip. His repose was outrageous.

In essence, he said: No guarantee, no stay.

And when my partner told: "So, in this case, we should travel back to Bahrain?" He said: "I cannot do anything." He should have played in a better way. Perhaps, saying let me check with my boss on what could be done. No extra mile thinking and no diplomacy at all.

Then, he gave us the option of paying the guarantee in cash of CHF 100 per room per guest. And we gave him that. I'm not convinced with the guarantee payment amount. The value of the items in the mini bar is definitely does not amount to CHF100. Besides, I'm sure the hotel system shows we are the guests of a major travel company in Europe.

Our not so pleasant experienced was compounded because of the failure of the staff to inform us about the different amenities the hotel has. The only thing he informed us was the time and location of breakfast. He had all the time to tell us about all the amenities of the hotel as there was no rush on the reception area. In fact, he should have asked if we had any questions and if needed any information on the city.

I expected a more delighting check in process at this hotels chain. This experience left a soar taste in my mouth.

I'm an author of a customer service book and I classify my customer experiences into three categories: The Good, the Bad & the Ugly.

I will rate this experience as "bad" because of the reception experience. Other than that, I know Novotel has excellent rooms and amenities.

Ally Ma
4 years ago – Google

7

Nice hotel, a little bit far from the city centre, somehow the hotel offer free transport tickets to the centre which is quite nice. Buffett breakfast €24 per person I think is quite expensive.

Mezo Ali
4 years ago – Google

7

I had troubles during checking in.
Otherwise very sophisticated hotel , lovely restaurant and bar with roamy parking space, and most importantly, the whole staff speak English fluently.

Giampiero Filippi
4 years ago – Google

9

I stay regularly at the Novotel Bussigny and as usual my stay was very good.
Thanks to the staff for the friendly competence they put every day.

Thomas Ermann
4 years ago – Google

10

Excellent staff. Good rooms. Very convenient location (close to highway).

Jan Keller
4 years ago – Google

8

Friendly staff and functional, clean rooms. Breakfast experience was however a bit disappointing: On Sunday morning we wanted to have late breakfast. At 09h45 there was hardly anything available, even the bread was already depleted. This was quite surprising as the hotel charges CHF 25.- p.p. for breakfast (and CHF 15.- for two if breakfast is booked together with the room).

Alyssa Knight
4 years ago – Google

9

Amazing stay with all the amenities. Free transportation pass and easy access into Lausanne. A bit far if you want to go back and forth between the hotel and the city (25 minute bus ride), but other than that, a fantastic stay. My kids loved the pool and I loved the free parking. :)

Robbie Wilson
4 years ago – Google

7

Good room, nice venue, fantastic view at breakfast on the veranda. Altgough Late evening bar meals are rather poor and vastly overpriced. Would stay again though. Went for business so the enormous room rate was not really a factor.

Gaëtan Capou
4 years ago – Google

10

Firndly for family, easy access, bon petit dejeuner!

Marko Princip
4 years ago – Google

10

Top Restaurant. Very friendly service. Nice view. Very good food

Per Gref
4 years ago – Google

8

If you've stayed at a Novotel before you know what you get here too. Large family rooms with kitchenette, excellent shower, horribly small separate toilet booth. What stood out at this one is that it offered dinner service in their restaurant which turned out to serve surprisingly good food, but also pretty expensive. We had their Novotel Burger which was quite a treat with a very special, and tasty "bread". Since the hotel is located in an industrial area your other option for dinner is to take the bus to the town center. Free bus tickets is handed out in the reception. Breakfast at the hotel was very nice - at a pretty steep price - but in Novotel style free for children aged 16 and under.

Dwayne Manzano
4 years ago – Google

6

Perfectly adequate and functional. Quite a way out of town so car required. Rooms ok, nothing special. No toothbrush and minimal toiletries (shampoo and conditioner only)

Sandra Wittenwiller
4 years ago – Google

9

I travelled to Novotel to take part at the cycling tour around the lake of Geneva. The staff was absolutely customer oriented. They organized so much for us, so we could leave early in the morning for our tour. We absolutely relaxed in their small spa that is located in the fintness area, including a perfect view. Highly recommended for couples, families and business trips!

danny in 't ven
4 years ago – Google

8

Outside the city very quiet. Hotel is renovated and is looking good inside.

Lindsey Mackey
4 years ago – Google

9

We enjoyed our stay. The staff were friendly, kind and very helpful! The hotel is fresh, clean, modern and eco-minded! The location is convenient, easy access to major roads and ammenities. We would definitely stay at Hotel Novotel Lausanne Bussigny again.

Señor Rocky
4 years ago – Google

10

Very nice! Modern look and feel. Extremely friendly.

Julien RAGAS
4 years ago – Google

7

Went there on a business trip. The room is really nice but the restaurant is nothing special whether it's dinner or breakfast, it's definitely missing a creative touch to make the meal a nicer experience but overall okay.

Naoufel Ghezal
4 years ago – Google

9

Very good location and service.
Perfect for business visitors

Alexander Kurze
4 years ago – Google

7

Good hotel with Gym and Sauna. Food is okay but pricey.

Mike S.
5 years ago – Google

7

Great Hotel close to Lausanne with nice Restaurant

Ashiqur rahman
5 years ago – Google

10

Very nice hotel... interior of this hotel is boaring. Every novotel hotel room is same! It's not MacDonalds; that taste suppose to be same everywhere !

Thorsten Spaeth
5 years ago – Google

8

Rooms are modernized, Restaurant is new, but the Familyroom children Sofa is horrible

Jeffrey Pollock
5 years ago – Google

5

Nice hotel, but far from the city and lake. The room was clean, large and well appointed. The staff were very courteous and professional. Breakfast was wonderful. The gym was small and hot; I doubt that the air was functional.. The biggest drawback with this hotel is location. It really is very isolated geographically.

rob miles
5 years ago – Google

7

Good hotel. Pricey. Accommodating.

John Kampman
5 years ago – Google

7

Good business hotel in the Lausanne area. Clean rooms friendly staff great breakfast

Asmaa Almesaeed
6 years ago – Google

9

Wonderful hotel .. I like it
Amazing design, nice breakfast and lovely park ..

Appropriate for family with kids

Jiho KIM
7 years ago – Google

8


Good

Joao DallaCosta
7 years ago – Google

8

Excelent accomodations. But The hotel staff don't smile...always upset and sad faces....

Lasse Lund Lauridsen
7 years ago – Google

6

If you are really hungry do not try the restaurant, very overprized for a very Little volumen. The house salat was a joke.

We were the first in the restaurant and it took over 30 minutes to get served, and then 40 minutes to get our food. 70 minutes !!

Service is non-excisted. Alot of waiters but no attention.

We definitely realized that the birds in the garden looks tasty!

The hotel room has a good standard

Adal Alom Rodríguez
8 years ago – Google

9

It is modern, the services are very good, the breakfast ok.

I have a little problem (they said I have consumed from the minibar and I did'n also tried the same with another colleague).

The excellent points go for the mini-gym the super easy parking and the communication.