 8 942 reviews

One Aldwych Hotel

1 Aldwych, London, ENG WC2B 4BZ, United Kingdom Access

One Aldwych Hotel

One Aldwych Londons original contemporary luxury hotel is set in Covent Garden among smart boutiques vibrant restaurants and thrilling theatre - over 25 theatres and the Royal Opera House are within a ten-minute walk.Guests can enjoy contemporary bedrooms and suites original artwork and complimentary WiFi along with access to our fully-serviced private guest lounge. The Health Club offers state-of-the-art equipment in the 24-hour gym a 59-foot/18-metre chlorine-free swimming pool sauna and steam room as well as three treatment rooms.The Lobby Bar offers serious cocktails with a unique London vibe perfect for both work and play. Indigo restaurant serves an innovative seasonal British menu that is entirely dairy and gluten-free. Eneko Basque Kitchen and Bar is the vision of world-renowned Spanish chef Eneko Atxa. The informal restaurant showcases big bold flavours and a modern take on traditional Basque food.One Aldwych is entirely smoke free smoking is not permitted anywhere in the hotel.Exciting Refurbishment PlansIn October 2018 One Aldwych will embark on a hotel refurbishment to create an inspiring new guest experience matched with a sophisticated new look. All bedrooms suites and bathrooms will be fully refurbished in the style of an elegant modern residence.***The hotel will remain open for most of the refurbishment. Between October and January the six floors of 105 bedrooms will be refurbished one floor at a time to avoid any impact on guests. All other areas of the hotel including restaurants bars lobby pool and gym will operate as usual at this time.***Hotel Closed - January to April 2019There will be a brief period of full closure between 8 January and 9 April 2019 for work in the public areas including improving the arrival experience and reimaging the iconic Lobby Bar. See the latest developments and dates on www.onealdwych.com/refurbishment

Located where the city meets the West End/walking distance to 15 major London Theatre - Located within the heart of Covent Garden where the City meets the WestEnd and directly opposite Waterloo Bridge the hotel offers plenty of wow / A short stroll from the door step you will find a selection of stylish shops as well as over 25 theatres - including the Royal Opera House and English National Opera and many well-known London galleries such as Somerset House and The National Gallery - all within a


  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Airline desk
  • Baggage hold
  • Bell staff/porter
  • Car rental
  • Concierge desk
  • Early check-in
  • Front desk
  • Late check-out available
  • Storage space
  • Technical concierge
  • Theatre desk
  • Work away
    Business services
  • Photocopy center
  • Secretarial service
  • Translation services
  • General
    Air conditioning
  • Connecting rooms
  • Non-smoking rooms
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Currency exchange
  • Doctor on call
  • Dry cleaning
  • FREE shoeshine
  • Hotel does not provide pornographic films/TV
  • Laundry/Valet service
  • Multilingual staff
  • Onsite laundry
  • Public address system
  • Safe deposit box
  • Security
  • Shoe shine stand
  • Turndown service
  • Wakeup service
  • Outlets
  • Gift/News stand
  • Sundry/Convenience store
  • Travelling with others
    Babysitting service
  • Children welcome
  • DVDs/videos - children
  • Family plan
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Meeting rooms
  • Wedding services


  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room
  • Bathroom
    Phone in bathroom
  • Shower
  • Food & Beverage
    Coffee/Tea maker
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Entertainment
    AM/FM radio
  • Cable television
  • CD player
  • DVD player
  • FREE newspaper
  • Premium movie channels
  • TV
  • VCR movies
  • VCR player
  • Business
  • Data port
  • Desk
  • Direct dial phone number
  • Fax machine
  • Telephone
  • General
    Alarm clock
  • Ceiling fan
  • Iron
  • Non-smoking
  • Safe
  • Smoke detectors
  • Accessible
    Accessible room
  • Fire alarm with light


  • Wellness
    Health club
  • Massage services
  • Sauna
  • Solarium
  • Spa
  • Fitness
    24-hour fitness center
  • Weightlifting
  • Sport
    Ski in/out facilities
  • Cultural

Food and Drink

  • Meal plan
  • Services
    24-hour room service
  • Executive floor
  • Room service
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Coffee shop
  • Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
To be cancelled 24 hours prior to 1200 on arrival day; Cancellation Penalty is 1 night; Late amendment of a booking will incur a charge of one night / Non-refundable bookings are fully charged. Exceptions may apply- please see rate rules.

Travel with others

Children policy
Children 15 years or younger stay free in the parents room provided a minimum Deluxe Room or Suite has been booked maximum three occupants.- Children of 16 years and older are classified as adults and charged at GBP 65 plus VAT per nightCHILDRENS PROGRAMS- Individually selected childrens amenities- Children bathrobes and slippers in room- Special children menus in the restaurants and via room service- Baby-sitting service can be arranged via concierge.

Pets are not allowed
Pets are not permitted on the property with the exception of guide and assistance dogs

Payment type


Language spoken

  • English

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 105
  • Largest Meeting Room Size: 926 sq. ft.
  • Largest Meeting Room Capacity: 100


  • Accessible parking
  • On-Site parking
  • Parking
  • Valet parking


  • Flip chart and markers
  • Video conferencing
  • Heating/cooling controls
  • High speed wireless
  • Video recording
  • In-house AV department
  • Monitors
  • Video camera
  • Other equipment and facilities
  • Lectern
  • Natural daylight
  • Screen
  • Wireless microphones
  • Overhead projector


Property's Green Action

  •  Local food


Green Tourism Gold

Green Tourism Business Scheme (GTBS) is the national sustainable tourism certification scheme for the UK. Businesses are assessed by a qualified grading advisor against rigorous criteria in areas like:

• Energy and water efficiency
• Waste management
• Biodiversity

Most helpful reviews - Google and TiCATi reviews 9 42 reviews

Peter Schlesinger
2 years ago – Google


Indigo restaurant fabulous. Great drinks. Out of this world gluten and dairy free food. Bread and spread really moreish. Brilliant for a good meal before or after the theatre or simply anyway.

Samantha Nyau
2 years ago – Google


Had the Willy Wonka and the chocolate factory high tea at this hotel. The savoury part is on point. Not to mention you can get free refills on your favorite ones. The sweet portion was good too, a little too sweet but I enjoyed it nonetheless. Great selection of teas.

Zara Johns
2 years ago – Google


The Charlie and the Chocolate Factory afternoon tea was absolutely epic! They have a kids menu as well that is slightly cheaper. I loved the dry ice cocktail. It looked very magical. The food was fresh and yummy and the staff were attentive and very welcoming. It is pricey but you get what you pay for!

k davies
3 years ago – Google


Great place. I have been here numerous times now and the staff are so attentive. The alice in wonderland afternoon tea was amazing when we first visited. The bar staff are great and make amazing cocktails and have always given away free samples of the new menu.
We will definitely be coming here for years to come.

Lee Lucas
3 years ago – Google


Enjoyed the Charlie & Chocolate Factory afternoon tea. The kids loved it. Classic selection of sandwiches, scones and cakes were lovely. Nice treat for the little people.

Linda Stockbridge
4 years ago – Google


We visited here with our Daughters for a pre drink/meal before going off to see a show. The Location is great for many of the West End Theatres and very fresh, clean and spacious. Recommend a definite visit.

Louise Halliday
4 years ago – Google


Amazing, service is impeccable, made us cocktails that were not on the menu and took the time to talk to us. Friendly and not pretentious. Afternoon tea is without a doubt one of the best in London. Gosia who served us was fantastic. Thoroughly enjoyed and will definitely be back.

Claire Holmes
4 years ago – Google


Great hotel with wonderful staff, nothing is too much trouble! At breakfast one of the team overheard us mention my daughters birthday was soon, within 10 minutes he came out with a little cake, 'happy birthday' decorated on the plate, and a candle. She loved it! And I have no idea how they do it, but when we pull up outside in the car, the concierge comes out to meet us, greets us and even knows our name, amazing!

Mark Harris
4 years ago – Google


Excellent afternoon tea. Great choice of teas, fantastic selection of desserts. Just don't have 2 portions of sandwiches as you will want room for dessert 🍰.
They will add an optional 12.5% service to your bill, you do not have to pay this if you do not want to.

Bryan F
4 years ago – Google


Big room with lots of closet space. The shower, tub and products are great. The indoor pool was wonderful and refreshing to use, especially after a long flight.
The staff are friendly, knowledgeable and give 5-star service intuitively, and without being over the top. Gorgeous lobby - a cocktail there is a must.

Rishabh chandyok
4 years ago – Google


Lovely place staff were very friendly and helpful, wonderful atmosphere. Had a Charlie and the chocolate factory afternoon tea and it was worth every penny!! We were thoroughly spoilt and were stuffed when we left. Would highly recommend going. Felt really made to feel special and enjoyed the food. Although initially looking at food portions looked small quantity but were offered seconds of everything. Felt stuffed and spoilt. Thanks One Aldwych...Nice

Katherine Walter
4 years ago – Google


This is an amazing hotel! Every time my family and I go, they always remember us and welcome us back. If you ever need anything just ask one of the people at the concierge. For example my family and I are going to go to Rome, one of the lady’s at the concierge desk (her name is Claudia) provided us with a list of places to visit in Rome. Also at One Aldwych hotel they have a swimming pool. This is no ordinary pool, this swimming pool has underwater lights and music. Last year the lights and music in the pool were not working, much to my disappointment. Also they have introduced a new amenity in the hotel. It is called the guest lounge (I think). The guest lounge is located inside the hotel as soon as you open the door. It blends in with the wall so it is fine if you miss it at first. The guest lounge is there so you can have a drink and take it in to the guest lounge and not have to be bothered by all the noise. The guest lounge is very rarely packed. I hope you really enjoy your stay at One Aldwych. I know you won’t regret your choice. The drink my family and I always get at One Aldwych is The Charlie (non alcoholic). (I think that is what is called).

Mark Cohen
4 years ago – Google


Surprise trip to London with my partner for a week, she booked us into One Aldwych.
Absolutely lovely place, decent size rooms and the service is Awesome.
The Bar is great and location works well.
Highly Recommend.

Abigail Araujo
4 years ago – Google


Lovely place staff were very friendly and helpful, wonderful atmosphere. Had a Charlie and the chocolate factory afternoon tea and it was worth every penny!! We were thoroughly spoilt and were stuffed when we left. Would highly recommend going. Felt really made to feel special and enjoyed the food. Although initially looking at food portions looked small quantity but were offered seconds of everything. Felt stuffed and spoilt. Thanks One Aldwych

Dave Price
4 years ago – Google


Really good food. Great venue and service was impeccable. Would thoroughly recommend the set menu and it is also really well located for theatre land!

Samantha Bailey
4 years ago – Google


We found this place by chance as we looking for food as I'm gluten intolerant. We asked if we could have a meal there as there restaurant is gf and dairy free , they said we need to book a table and I was so disappointed. They saw this and got us in and I'm so glad as the food and service was awesome , I felt relaxed knowing the food I was eating wasn't going to make me ill and left feeling satisfied. Highly recommended this place.

Andy Fletcher
4 years ago – Google


Had dinner at Enoko and was massively impressed. The food was outstanding - Basque influenced. Every bite a true pleasure. The front of house team were brilliant. Attentive enough without being overbearing, knowledgeable and friendly. Would recommend Enoko to anyone and everyone.

Sharon McGuire
4 years ago – Google


Absolute attention to detail but done in a friendly inclusive manner. Not at all cold and snobbish but still treat you very much as the VIP. The hotel is beautiful. Contemporary design done well with a few quirks thrown in to keep things interesting. The food is first class and deserves a review of its own. With a menu that's dairy and gluten free you'd never know it until someone highlights it to you. Every dish was executed perfectly and served hot (I hate getting cold dishes in a restaurant). Toilets are beautiful and eco friendly with a vacuum system. I didn't stay in a room but I'd love to.

Marelka Hartley
4 years ago – Google


Excellent tea. Everything was slick and well managed, as you would want, given the bill. A real treat and a lovely time out.

Paolo Sacco
4 years ago – Google


Great cocktails, wonderfully and elegantly presented. 16£ for a Gin Tonic seems to be a fair price for a hotel bar, but the finger food (abundantly served I must confess) should have given the customer a little wider choice: just olives and nuts.
By the way. Great staff, very pretty, polite and friendly. Very elegant contest. A good choice for the style lovers.

John Paterson
5 years ago – Google


Fantastic rooms. Super quiet and comfortable. Great bed. The staff are excellent. Convenient location to the theatres and Soho. Lobby bar is great too.

lindsay pudman
5 years ago – Google


the indigo restaurant is the only one I know in London that does gorgeous food that is dairy free.
our daughter loves to eat out but it is always a challenge to find nice restaurants that serves high quality food in lovely surroundings.
the service is top notch and very attentive.
the onion bread, which is also gluten free, is delicious. be careful not to fill up.
scallops as a main course, lamb or fish for mains- both yummy - and desserts to die for. and some of the best hot chocolate in town.
go there

Ethan Stone
5 years ago – Google


My partner and I had the pleasure of experiencing the festive afternoon tea for a second year running. Once again, the food was exceptional and the service was first class. From start to finish we had a faultless experience.

Kelly Drummond
5 years ago – Google


Very nice hotel in a great location. Relaxing pool and sauna. Staff were very friendly (if not a little too friendly and persistent with checking everything was okay). They turned down the bed whilst I was using the pool and moved a lot of things around in the room (which I wasn’t used to!) but overall a very pleasant stay (only there for one night), the king size bed was very comfortable with no noise from outside and it was very dark in the room so had a great sleep.

Tracy Stringfellow
5 years ago – Google


Never fails. Instant seating, quiet seating for work if you need it. Brilliant cocktails (I think go Classic, rather than the Showtime List) excellent service. I don't think you'll find a better Old Fashioned in London (and they mix them 3 ways, on a trolley, in front of your table!)

5 years ago – Google


Recently stayed three nights. Customer service was absolutely amazing. Breakfast was awesome. You will not be disappointed!
Lisa Burnett

Danny Passey
5 years ago – Google


Cocktails are wesome but pricey. Staff polite and accommodating. Venue pleasant enough.

Spencer New
5 years ago – Google


Indigo restaurant was great for a business lunch. Attentive staff, but not too attentive. Well presented, tasty food, relaxed seating and an elevated view over the lobby of this pretty hotel. The price list for the wine was a little higher than it should have been, in my opinion, but I will definitely return

Alan Yuen
5 years ago – Google


Visited for afternoon tea, have only heard good things so had to try. Price wise, it is very reasonable for a highly rated venue. Food was very nice and a Charlie Chocolate Factory theme was interesting and unique. They were able to bring extra dishes upon request which was nice, some places would offer this without asking however. Still, highly recommended!

Chris Marshall
5 years ago – Google


Specialty drinks in the hotel bar are on another level, literally! They are all themed from different musicals or shows and come in unique glasses or means of dispense. I had the origin and they brought over a VR headset to show a short video on how the drink is made. On to of that, the staff was really helpful and incredibly nice. Lastly, there was live music. We had a very nice and unexpected time!