 9 920 reviews

Radisson Blu Hotel, Lucerne

Lakefront Center Inseliquai 12, CH-6005 Lucerne, Switzerland Access

Radisson Blu Hotel, Lucerne

First Class Hotel located next to the lake Lucerne, the KKL and railway station. With 189 quality rooms offered in 3 room designs. Hotel is within a multiunit complex. With 13 meeting rooms on 1200 m2 this is an ideal hotel to meet and celebrate.

Accessibility

Radisson Blu Hotel, Lucerne
Lakefront Center Inseliquai 12, CH-6005 Lucerne, Switzerland

Hotel

  • Internet
    FREE WiFi
  • Transportation
    Indoor parking
  • Train access
  • Valet parking
  • Front desk
    Baggage hold
  • Car rental
  • Concierge desk
  • Express check-in
  • Express check-out
  • FREE early check-in from 12 noon upon availability
  • FREE late check-out till 6pm upon availability
  • Tour/sightseeing desk
  • Work away
    Business center
  • Fax service
  • Phone services
  • Photocopy center
  • General
    Adjoining rooms
  • Air conditioning
  • Non-smoking rooms
  • Hotel service
    Coin operated laundry
  • Currency exchange
  • Hair dryer
  • Ironing board
  • Laundry/Valet service
  • Multilingual staff
  • Safe deposit box
  • Security
  • Turndown service
  • Wakeup service
  • Travelling with others
    Babysitting service
  • Accessible
    Accessible facilities
  • Elevators
  • Wheelchair friendly
  • Events
    Banquet facilities
  • Conference facilities

Rooms

  • Bedding
    Sofa bed
  • Special features
    Connecting rooms
  • Bathroom
    Hairdryer
  • Food & Beverage
    Coffee/Tea maker
  • Minibar
  • Entertainment
    Cable television
  • CNN availaible
  • DVD player
  • Pay per view movies on TV
  • General
    Electrical adaptors available
  • Iron
  • Safe
  • Smoke detectors
  • Accessible
    Accessible room
  • Grab bars in bathroom

Recreation

  • Wellness
    Health club
  • Sauna
  • Spa
  • Steam room
  • Fitness
    Exercise gym
  • Fitness center
  • Sport
    Driving range
  • Golf
  • Cultural
    Disco

Food and Drink

  • Meal plan
    Carryout breakfast
  • Continental breakfast
  • Hot breakfast
  • Special attention
    FREE in-room coffee/tea
  • Services
    24-hour room service
  • Room service
  • Outlets type
    Lounges/Bars
  • Restaurant

Breakfast

  • Hot breakfast
  • Continental breakfast
  • Carryout breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
-Because the cancel policy may vary by rate please see individual rate details for cancellation policy.

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Pets are not allowed.

Payment type

    

Languages spoken

  • English
  • French
  • German

Environment

Property's Green Action

We have operational procedures in place to reduce the consumption of energy, water and the generation of waste in our business every day.

Certifications

The Green Key

Green Key is an eco-label awarded to around 2,400 hotels and other sites in more than 52 countries worldwide. Achieving the Green Key award requires compliance with a range of criteria, including:

• Comply with legislation and CSR policy within the areas of environment, health, safety and labour
• Prepare an environmental/sustainability policy and action plan
• Train staff on environmental/sustainability issues
• Display information about Green Key and other environmental/sustainability initiatives
• Display information about local transportation and nearby parks/conservation areas
• Implement water saving initiatives in guest rooms, e.g. flow restrictors in taps and showers, smart watering initiatives of the garden, etc.
• Install programme for the reuse of towels and/or sheets in guest rooms
• Separate waste and implementation of waste saving initiatives (including food waste)
• Avoid the use of chemical cleaning products with dangerous compounds
• Safe storage of chemical products
• Stationary and paper are environmentally friendly produced
• Implement energy saving initiatives in guest rooms, e.g. energy efficient light bulbs, standard defined heating/cooling temperature, etc.
• Purchase of food/beverage products that are organic, eco-labelled, fair-trade labelled and/or locally produced
• Avoid chemical pesticides and fertilisers in green areas
• Staff areas fulfil same requirements as guest and public areas
• Encourage cooperation with suppliers and local community on environmental/sustainability matters

Most helpful reviews 9 20 reviews

Oleg Naumov
1 year ago – Google

7

As always, the excellent quality of the Radisson network. A longtime fan of this network, never disappointed, like this time. Clean, spacious rooms, rich breakfast, parking. A small minus, I did not really like the place of the hotel. A bit away from the center, and hard to find if by car. But the plus is the view of the mountains from the window.

Terrie Richard
1 year ago – Google

9

Great location. Friendly staff. Good food but verify prices. Great breakfast. Watch step into suite bathroom - trip hazard

Eddie Tan
1 year ago – Google

9

This is a great international chain hotel. Just next to Lucerne train station and 7 min walk to the old town. Very convenient and easy to walk around from this hotel.
The room is very spacious and the bed very comfortable. Brightly lid with a huge TV.
The restaurant very big and lots of varieties of food too.
It’s a fantastic hotel to say. Highly recommend to stay when visit Lucerne.

Beat A. Schwendimann
1 year ago – Google

10

This stylish business hotel is just five minutes from the Lucerne main train station. Great location to explore old town Lucerne and the lake. The rooms are modern, clean, spacious, and quiet. Breakfast is great. On the ground floor is a bar and a restaurant. On the top floor is the fitness room.

Mohamed Sweillam
1 year ago – Google

6

The hotel is nice with a very good location near the station. The rooms are spacious with good view on the lake and the breakfast is really good.

I would have given this a 5-star rating except i had some problems with the staff. They didn't clean my room for the first two days eventhough I didn't have the "do not disturb sign" on the room. However they solved the mistake and cleaned my room for the rest of the stay.

Also onetime we came back at midnight and all the cards for 4 rooms weren't working and there was no staff at the lobby. We waited a bit and looked behind the desk to check for any information when suddenly a guy came barging and being very aggressive in his tone telling us to get back behind the desk and making it feel like its our fault. He we very disrespectful to me and my family. He explained that there was a sign to call reception on the desk but we didn't see it at fist. Still it doesn't give him a reason to be aggressive. He could have just calmly helped us and explained that there was a sign and there would have been no hard feelings.

Gopal Barve
3 years ago – Google

10

It was a great stay in July 2018. Excellent location , walkable from train station. Suite was ultimate with lake view from full size windows on two sides. Supportive staff.

Dhimant Gandhi
3 years ago – Google

9

Nice hotel and good service
Close to the city centre everything nearby and also cheaper with all the facilities included

Sandeep Raj
3 years ago – Google

9

Top Class hotel. Luxury stay with awesome view to amazingly beautiful Lucern lake. In my second stay, I got lake facing room. It was awesome experience. Rooms are large, super clean.. Really 5+* rated.. highly recommended. Worth the above average rate.

D.M. WaHoon
3 years ago – Google

8

Our room was spacious with a view of the mountains. Bath linens older. Everything worked in our room, but others on our tour had rooms with broken air conditioning, inoperative lighting, and under-sized duvets.

naveen sharma
3 years ago – Google

4

Upon arrival, I was told that I will be getting a room with a mountain view. After checking in, I was given a room facing the courtyard with no view at all. Check in time was 3PM, but room wasn't ready till 3:30PM! Extremely disappointed! I asked for one king bed and was given a room with two twin beds. Unfortunately will have to stay here for two nights! However, I must say that this place is extremely clean and has a great location.

Ryan Tan
3 years ago – Google

10

Spacious room and bathroom. Love the Nespresso machine with capsules in the room. Conveniently located with just the main train station 5-7min walk away.
Gym located on 5th level was small but adequate. Mainly machines with light weights.

lz lee
3 years ago – Google

9

Spacious and Clean room. With great location near the train station.

Jo Kaur
3 years ago – Google

10

Beautiful hotel, beautiful rooms, and perfect location. The hotel is 5 minutes from the station which made it so much easier to go on our day excursions. Would definitely stay here again :)

Also be sure to ask for the free travel bus pass and free 2 day tell-pass (we got it as a special offer for winter bookings jan-march 2018).

Kelvia Mou
3 years ago – Google

7

Breakfast is good. Toilet is next to bed. I don't like

Korn Damrongwisetpanit
3 years ago – Google

10

Very nice hotel. Good selection of breakfast. The gym is adequate. It has a separate yoga room with the view of the alps. Good location, very close to the train station and the lake.

Colin Wheeler
3 years ago – Google

10

The best of the Radisson Blus. Newly renovated and the bar selection is great with friendly staff all around reception bar and breakfast. Great value for the centre of Luzern!

Kyle Doughty
3 years ago – Google

10

The staff was very friendly, the restaurant had good food, and the rooms were very nice

Arthur Ware
3 years ago – Google

10

Really enjoyed my stay here. Great staff. Room was functional. Location was great, not dead central but acceptor everything.

Jalil Granges
3 years ago – Google

10

Der Empfang im Hotel war sehr gediegen, das Personal am Eingang war gut gekleidet und zuvorkommend. An der Bar wurden wir schnell bedient und das Personal war hier ebenso sehr schnell und aufmerksam. Der Chardonnay ist zu empfehlen genau so wie der karaibische Rum.

Terry Cheng
3 years ago – Google

7

Convinent location near train station and main scenery. Hotel staff were friendly and helpful when requested. Gym was adequate with machines and weights up to 10kg. Room was nicely sized.

Hein Garbers
4 years ago – Google

6

Nice enough rooms. Good locality. Horrible service after 22h00 - hardly anything is available, including the 24h room service menu - so make sure to eat before 22h00...

K Von
4 years ago – Google

10

The beds were very comfortable. The view was amazing; it included the mountains, city, and lake. The ability to open the windows (larger than most standard doors) and get a breeze without worrying about anything flying out of the window was also nice. Really wish there had been firm-er pillows though. But nearly all of the hotels seem to be going to these pillows that they can make stand up in "fun and curious" ways so that they look like folded napkins. Problem with that is you have to fold them once or twice to get enough firmness for front or side sleepers. Did appreciate the free beer though.

Saalini Velamakanni Bhat
4 years ago – Google

10

Everything about this hotel was wonderful. We arrived at 10:30am after a long journey and our room was ready. The hotel was situated by the lake and was within a 5 minute walk to the train station as well as major city attractions. The hotel room was very large and spacious (American style), with all the comforts we are used to.

Claudio Caccia
4 years ago – Google

7

Very elegant place, right aside from the train station, ideal for every trip in luzern. Wide range of meals for breakfast and good restaurant. Not exactly cheap but in line with swiss standards

Amir Askari
4 years ago – Google

9

A very upscale hotel. Very helpful staff. Rooms are very modern. Loved the welcome message when I entered the room on my TV screen. WiFi is very fast. Its just that the washroom have a big gap in its glass door. If you are sharing a room with a office colleague then its a bit embarrassing 😁

Aaron Singh
4 years ago – Google

8

Modern American style hotel in Lucerne. Rooms were very large, comfortable and modern. Location is right on the lake, with a 5 minute walk along the lakefront to downtown Lucerne. There is also a steamroom and sauna onsite.

Abigail Kruger
4 years ago – Google

8

The room was very comfortable. You have an additional 5 min walk into Lucerne, but you're along the lake the entire time. Only complaint was that the shower ran hot/cold in pulses on its own.

Zawar Zakria
4 years ago – Google

9

Very impressive ambiance and very cooperative recetion staff...very comfortable rooms and located in the heart of city..neat and clean rooms and washrooms

Karen Charlesworth
4 years ago – Google

8

Really nice modern hotel with friendly staff. A bit out of the way but located close to the train station. The only fault we could find was the need to give the carpets a good clean as they were stained.

Sylvia Parfitt
4 years ago – Google

9

Beautiful rooms. Excellent staff. Convenient location. Great place to stay.

Hast Patel
4 years ago – Google

9

The location is really good for visitors as it is close to the railway station. Rooms are comfortable and also mergeable if travelling as family.

Rosheen Ansari
4 years ago – Google

7

Great location, a block away from the train station, friendly staff, chic room decor and good service. Can never go wrong with Radisson!

Usama Haddad
4 years ago – Google

9

Very kind and helpful staff, central location next to the train station where a number of convenient shopping and dinning options are available in the lower and street levels. Contemporay energy efficient facility with comfortable rooms

Varun Anand
4 years ago – Google

7

Excellent hotel with well appointed rooms. Location is great, just about 7 minutes walk to chapel bridge and old town. The hotel is directly across from the Lake and has a beautiful setting.

On the downside, the coffee provided in the room is awful (they should put Nespresso machines in every room - not just the suites!) and the parking is very limited (though that isn't the fault of the hotel - Lucerne is very anti-car!)

Mohammed Al-Ketbi
4 years ago – Google

7

Nice hotel. Good internet. Good price for Lucerne

Lee TS
4 years ago – Google

9

Clean room, fast internet, walking distance to Train station. Only cons would be pillow were way too soft.

Trevor Hryce
4 years ago – Google

10

Location is a short walk from the train station which is great for commuting. Staff is pleasant and the rooms are comfortable.

Raul C
4 years ago – Google

9

This hotel was fantastic, they let me borrow a plug since mine did not work when I arrived in Europe. The hotel was phenomenal, clean and the people were helpful. I would definitely stay again. The location allows you to get around wherever you need to go. There is a bus station about two blocks from the hotel.

Marta Włodarz
4 years ago – Google

9

Very elegant and comfortable hotel. Great location and views of Rigi mountain

Anirudh Dhurka
5 years ago – Google

9

Got upgraded to a business class room without asking. Perfect! Amazing location. Right behind the Lucerne train station. Very helpful staff and rooms were nice and cozy.

sindam m
5 years ago – Google

8

Great business hotel in lakeside location and just over a bridge to the old town. Room was clean, modern and comfortable. Very close to train station and bus terminal. We were travelling by car and parked in the underground car park with direct access to the hotel. Separate costs for car park.

Colin Chardavoyne
5 years ago – Google

7

A nice modern hotel in the city. Very close to the train station but because of the station layout it is quite a walk to get to anything in the city itself. I would probably pick a hotel more in the city downtown next time.

林昭辰
5 years ago – Google

8

5 minutes to the train station (opposite side of the old town). Spacious room.

Raajeev Laamba
5 years ago – Google

10

Excellent hotel location in terms of convenience and very honest staff. They are not interested in making a quick buck. They will rather send you to western union office at the train station for better rates on money exchange than try to fleece you.

Sean Brown
5 years ago – Google

6

The rooms look like an IKEA showroom. They are of similar quality as well. It was clean overall and we had a beautiful view of the mountains from our room. The air-conditioning kept us nice and cool. The downside is that this place seems to nickel and dime their customers. For example, a small bottle of water cost something like 12 Francs. It was price gauging like I have NEVER witnessed. In their defense, this is on par for the rest of Lucerne, but it just left a bad impression after how much we already paid to stay.

P.S. You can get a huge bottle of water at the train station grocery store for 1 Franc if you're thirsty :-)

Satish Chandran
5 years ago – Google

8

A hotel with fantastic views, close to the train station which is such a bonus. Book early or you will miss out. Trains from here will connect you to the rest of Switzerland. Service is very good. We had a small problem with the bathroom tap, but it was sorted straight away. If you have to be really picky, I would say there probably was a tiny lack of attention to detail, but otherwise great stay. Highly recommended.

Charles Slater
5 years ago – Google

7

Nice clean rooms overlooking the lake. near train station and sites in town. Hotel restaurant was very nice having in and outside dining. Modern décor.

saleh alzahrani
6 years ago – Google

9

location and furniture are good ; charge is little high . nice view to the lake. i would like to visit again.

Eunyoung Yu
6 years ago – Google

9

Very awesome and clean room! It is near Luzern main station and the place to take ship. Also they give us the lakeview room for Honeymoon traveler. I like this hotel :)

Rabia Iqbal
7 years ago – Google

7

The Raddison Blu Lucerne was the perfect hotel for our 2 day getaway in Lucerne for one reason: Location, Location, Location! Literally a 5 minute walk from the main train station in Lucerne, this hotel was our life line the first night when we arrived tired and exhausted. The check in process was seamless with an upgrade to a lake facing room and the room was clean with ample space. They had American power adapters, which is always a plus to charge your electronics. The next morning we were able to wake up and do a short day trip because of how close the hotel was to the train station. Since the city is so small it is a reasonable distance from the city center and lake as well. The hotel is also extremely close to the Euroline pickup – which was another plus on our trip.