 5 926 reviews

Staybridge Suites CHATTANOOGA-HAMILTON PLACE

7015 Shallowford Rd, Chattanooga, TN 37421, United States Access

Staybridge Suites CHATTANOOGA-HAMILTON PLACE

Staybridge Suites at Hamilton Place Mall has an inviting staff and top-quality amenities at a great location. The airport (CHA) is two miles away, and Enterprise South and the new Volkswagen plant are three miles from our extended stay hotel.Our Chattanooga hotel puts corporate travelers where new business thrives outside the shadow of Lookout Mountain. Business guests have easy access to Volkswagen, McKee Bakery, US Xpress, Federal Express and Shaw Industries. Our business amenities include 1,188 sq. ft. of meeting space, free high-speed Internet access and a 24-hour Business Center. Chattanooga is famous for the gardens of Rock City, the caves of Ruby Falls and the beautiful views from Lookout Mountain, and our guests will find it easy to visit the many attractions in Chattanooga. For corporate housing or a relocating family, our Chattanooga hotel's amenities will exceed your expectations. You can start each day with a free breakfast, or prepare meals in your suite's fully equipped kitchen. A free laundry facility, a 24-hour Fitness Center, an indoor pool with an outdoor courtyard with barbecue grills are just a taste of the amenities you'll enjoy at your home away from home.Pet Policy: Maximum two pets per room allowed with nonrefundable fee: 35USD per pet for one to three nights; 75USD for four to seven nights; 150USD for eight or more nights. 25 pound weight limit per pet. Unattended pets must be crated.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • FREE newspaper in lobby
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Shops and commercial services
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    High speed Internet
  • Two-line phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchenette
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    DVD player
  • Premium movie channels
  • Satellite television
  • TV
  • Business
    Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Laundry basket/clothes hamper
  • Non-smoking

Recreation

  • Pool
    Indoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court

Food and Drink

  • Special attention
    FREE evening reception
  • Outlets type
    Lounges/Bars

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • English
  • German
  • Hindi
  • Russian
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 88
  • Largest Meeting Room Size: 391 sq. ft.
  • Largest Meeting Room Capacity: 25

Parking

  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • DVD player
  • Whiteboards

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 26 reviews

Andy Gibbons
2 years ago – Google

7

Great breakfast buffet in the morning included with your stay. Rooms were clean. Only downfall was the pool was very dirty and smelled really bad. There is not a hot tub in the pool area like the online photos show.

Charlise Houston
2 years ago – Google

9

Most comfortable bed and pillows I ever later on! Everyone was so nice and helpful. Breakfast was also very good I look forward to staying there again!

Crystal blaylock
2 years ago – Google

9

Was only there for a meeting. Didn't stay overnight or in a room but the time I was there was fine. Employees always smiling and greeted me

Amy
2 years ago – Google

4

Psice was what we were looking for but the cockroaches were not. Not the cleanest. Staff was nice enough. Will find other accommodations next time we are in the area.

Simon Harris
2 years ago – Google

9

Very nice hotel. It was clean and comfortable. Better breakfast than other hotels.

Jill C
2 years ago – Google

7

The lobby and rooms were quite nice. Our bathtub had some rust stains but was clean. Very helpful that this is a dog friendly hotel. The night auditor was super friendly and helpful. The only real downside to our stay was the amount of transient people in the area. Maybe they were guests at other hotels (there are quite a few in this area) but we arrived very late and it just seemed odd to see so many people walking around outside at 3 in the morning.

Anthony Clark
2 years ago – Google

10

I wish I could have stayed longer. The young African American woman who worked overnight was over the top friendly. Breakfast was delicious (I've never had breakfast pizza before). The young woman who checked me out (also African American) was delightful as well. Great stay.

Gajanan Aiyer
2 years ago – Google

8

Always love staying at Stay Bridges, our favorite IHG hotel. Attentive front desk staff, Willy was a great host. The hotel and rooms were clean. Breakfast options were sufficient. But, this property could do with some updating - we did see renovations were ongoing. Hopefully it will be done in time for our next visit.

Anita Parmer
2 years ago – Google

10

First experience, great place to stay with family and still have some privacy. This is my new place to stay when we have to bring the kids a lone. Anita P.

Joanne Myers
2 years ago – Google

10

Amazing suite. Nice people. Pool is small but it's inside,nice and very kid friendly. Fresh warm cookies free daily with great breakfasts

Andrew Thompson
2 years ago – Google

9

Rooms are nice, clean. Small kitchen was adequate. And the breakfast was excellent. Also cheap, we were just passing through, but would definitely recommend if your staying multiple nights as well.

Chris Knaffle
2 years ago – Google

8

You can't beat this place for nice budget accommodations, especially if you need a refrigerator and stove. Look further than the price of the hotel and you'll find they have an even greater value. They offer a large breakfast and dinner (3 nights a week) including soda and beer that is completely free. There is always free coffee and cookies out. They also have free laundry. My room was clean. My bed was very comfortable and the sheets and pillows were soft. The whole place is well kept, however, it is showing its age some. The pool room smells terrible. My room also smells bad unless I leave the A/C running all day (in February). The workout equipment is basic, but gets the job done. Wild and free food is good for some people, others may not find it so inviting. As I said, overall, if you're not too picky, you can't beat the value of this place.

Tawana Wilson
2 years ago – Google

10

Love this place and its pet friendly. The staff is great . Very clean and you always see the staff cleaning around the clock. I loved the breakfast bar. I would recommend this place and would stay here again.

Heather McGuire
2 years ago – Google

7

The staff was nice and the place was clean. I love the set up of the suite we stayed in. Only two negatives. First, none of the furniture was comfortable (not the beds, chairs or couch). Second, is the pool. It is NOT heated as advertised and is super small (depth and circumference). The room and the pool room also had funny smells. Otherwise, and overall, it was a good place to stay

Jessica Justus
2 years ago – Google

7

We stayed in a king size suite with two bedrooms. One room had a king bed Tue other two double beds, we slept 6 comfortably. The breakfast was delicious, staff was very friendly, and we had an overall wonderful stay. The only issue we had was the pool was not in use and we were not aware if the issue when we booked.

Cheryl Hill
2 years ago – Google

8

We had a suite. It was nice and clean. The employees were friendly and helpful. The beds were comfortable. I would definitely go back.

Marina Krupnik
2 years ago – Google

6

I am torn about this place. When we got there it was the middle of the night and freezing, I carried a 1 year old to the door and my husband had out bags and other kiddo, we were driving and had a reserved room, we stood in the cold knocking at the doors as the front desk clerk was SLEEPING behind the desk. On the upside, the beds are super comfy, and the room was clean. The bedroom is separate from the kitchen and dining area and living room area. It is spacious. The toilet and bath/shower is separate from the sink so that was great as well. The bath/shower area really needs attention as there might be mold issues that are covered by caulking, the ceiling needs attention, really they need fans in the bathrooms. There is a full fridge, a sink, a dishwasher, for a family of four it was better than a single hotel room. The breakfast was AMAZING. The breakfast pizza was AMAZING, AMAZING. The staff at breakfast was friendly and informative.

Andrew Klinesmith
3 years ago – Google

9

Always clean, decent rooms, good beer at the social, and a great staff. Thanks to Messiah, Terrance, and Tamara for the best service I've ever received at a hotel.

Brandy Brogdon
3 years ago – Google

9

Very nice staff they make you feel like family. Wonderful hot breakfast every morning. They always.have dinner and social hour mon-wed . Free beer and soda and dinner. It's all very good. The rooms are great the sheets are soft and fluffy. The you just sink into even the pull out bed is so comfy. If your in town or just want to get away for the weekend or night this is the best place.

Patrick McLaughlin
3 years ago – Google

9

An exceptional visit. The employees were all attentive and constantly asked if we needed anything. Of exceptional note was a woman in the buffet restaurant whose personality and courtesy truly stood out.

carolina frias
3 years ago – Google

10

Very good hotel, we were able to enjoy every minutes of it, for 2 nights and 3 days. Awesome FREE breakfast, suites with kitchen, very family-friendly, access to pool, and many other things. Very good hotel suite as they offers free dinner from Monday thru Wednesday for social time ;-) thumbs up!!!! Very convenient, if visiting to attend Chattanooga Convention and nearby attractions.

Brian Davies
3 years ago – Google

7

Well kept hotel. Pool is shallow, and bit on the cool side. Morning complimentary breakfast was excellent. Great selections everyday. All Hotel staff courteous and professional.

Nathalie Cormier
3 years ago – Google

8

Area is great lots around to go too. Staff was very friendly, breakfast is great. Pool was a little cold but other wise very nice. The shower pressure was really low and I didn't getuch hot water for my shower. Our suite is perfect Two bedroom suite one king and two queens. Sofa eating area an kitchen. We would definitely go back.

Libby Johnson
3 years ago – Google

9

Many amenities and super friendly staff. Wonderful breakfast spread. Nice bedding, mattress slightly uncomfortable. Everything is very clean.

Chad Chilson
3 years ago – Google

7

This place seems to be nice from the outside. Pool is 3' deep approximately 12'x12'. Not much you can do in it but soak. The room has nice linens. But the decor and stove was outdated. The room was supposed to sleep 8 but we ended up having to ask for 3 more spoons due to it only having 5. Floors were sticky in the kitchen, no dishwasher detergent. The breakfast was delicious and plentiful.

h h
3 years ago – Google

7

Rented a one night stay here. The beds were the softest, cleanest beds I've seen in a hotel. Bathroom sink was seperate from the toliet and shower, which I liked. There is no fan in the shower???? Don't know why, cause there was a little bit of mold in the ceiling above the shower. Living space and small kitchen was very nice and clean. Breakfast buffet in the morning was great! Good variety and free! Free laundry was a plus. Took one star off because the indoor pool was not very clean during our stay. Water felt slimy and sticky. Irritated my skin a little bit and the room and water was uncomfortably hot. Overall great hotel and location for the price.

Theresa Allen
3 years ago – Google

7

I stayed here with my sister. I was pleasantly surprised at the room. It was more like a one bedroom apartment. It was fully stocked with houseware such as plates, utensils, dishwashing liquid, and such. The counters and appliances were all modern. I did not like the furniture as could use updating in the living room. Breakfast was nice too. I would definitely stay here again.

Courtney Wadeck
3 years ago – Google

8

Very nice one bedroom suite with kitchens. I like it.and the whole team is here, in Atlanta 2 years ago we all got different hotels and wasn't same. Nice customer service even when i was not so happy. Lol

Kristen Buckley
3 years ago – Google

10

The hotel is located in a nice area, close to a lot of restaurants and shopping. It's also only around 15 minutes from downtown. The room was very clean and the kitchen had all of the essentials. There was plenty of room for my family of 4 to spread out. They even brought a crib for the baby to sleep in, and there was enough space to comfortably have it in the room. Breakfast was yummy and the staff was constantly out there refilling food and wiping things down. Overall my family had a great experience and we will definitely stay again.

Josh Kidd
3 years ago – Google

8

Stayed here over the weekend with my wife and son. The room had a nice little kitchenette with sink, dishwasher, microwave and fridge. The bed was comfortable. Breakfast was your normal faire and wasn't bad. Location is good plenty of shopping and restaurants nearby and about 15 minutes from downtown.Only downsides is there isn't a lot of parking and at the time of our visit the pool was closed for maintenance.

Lisa Niebergall
3 years ago – Google

5

Very clean except for a sticky floor. Excellent suite layout with separate bedroom (a rare find) and comfortable. However, we have one huge complaint. Breakfast was 98% cleaned up 50 min early. The sign in the room said that breakfast was served until 10:30am. We went to eat at 9:40am and found only hard french toast and bagels. The staff was unhelpful, didn't speak English and rolled their eyes at me and walked away. I would have rated this hotel 5 stars before breakfast.

ala tracey
3 years ago – Google

5

No fans in bathrooms. Staff helped very little with luggage, even though we had a ton of it. Ordered tickets online. Said there would be no problem, but there was. Conjoining room living rooms are extra tiny. Very clean place.

Valerie Wheeler
3 years ago – Google

9

At check in, Terrance went above and beyond to accommodate us after we had a long day driving. Room was great. Breakfast was better than a normal hotel breakfast!

Charles Ferguson
3 years ago – Google

8

Monday through Wednesday they have a social dinner. Decent food and really helps save money. It was clean and the people were nice.

Justin Bell
3 years ago – Google

10

What a wonderful stay my family and I had! Extremely clean, had a great shower, and had just enough room for the family to spread out. Bed and pillows were comfortable. The breakfast was good, providing lots of options.

Danae Bell
3 years ago – Google

9

Clean room and great staff at check-in. The King Studio was a great space for our family of 4 (4 year old and 6 month) to spread out for the night. Breakfast was great, there was a nice variety, hot and easily accessible!

Peggy Sue Brooks
3 years ago – Google

9

Comfortable and clean. Really good breakfast. Staff friendly. I've used it a few times for get togethers with friends, so the suites with kitchenettes work out great. It's nice to have a fridge that will chill drinks for everyone and ability to have real food. Grocery store is 1 block away. Also lots of places to eat nearby. Convenient location near the intestate.

Philip Schiffer
3 years ago – Google

8

Overall experience was great... The pool was rather small but the kids enjoyed playing in it till late in the evening. Breakfast in the lobby was wonderful and the staff was very helpful.

Ashley Castillo
3 years ago – Google

4

So unfortunately I don't have the best review to give this Staybridge. On our move back to Kentucky we decided to stay at this Staybridge in Chattanooga Tennessee. We based this decision on our positive experience that we always have at the Lexington KY Staybridge. We arrived approximately 130a.m. with our dog, which they were accommodating to a first-floor room for us and our dog. The room we rented was a two bedroom double suite; walking into the room I was very shocked at the appearance. There was multiple light pink stains on the carpet, the couch had stains and was very lumpy. The shower  corner either had mold or wasn't cleaned properly. Even one of the couches had a rip or cut on the top of it. We could have complained however at 1:30 in the morning after a 9 hour car ride with a dog and a moving truck, I just wasn't even in the mood to argue and have to look for another hotel.  I will say the bed and mattress was comfortable and clean. It does have a kitchette in the suite, but you can only open the microwave a couple of inches because of how close the refrigerator is to it. I've stayed at many different hotels , so my expectations  aren't the same across the board, and I'm not anal when it comes to having to have a "perfect room" , however when you're spending  a pretty decent amount of money to stay for a night  you'd expect a certain level of  cleanliness.  This was very disappointing to say the least.

Rob Wheat
3 years ago – Google

7

Staybridge Suites are my hotel of choice when traveling for business. Clean comfortable rooms, excellent staff, and exceptional breakfast buffet. Downside to this particular hotel is the speed of the Internet, extremely slow. It took me about 2 hours to read and respond to about 5 emails. Not acceptable!

Valerie Petersquite e re
4 years ago – Google

6

Great service but no comp breakfast. The breakfast we bought: seved raw sausage to my child and I ordered an egg white omelette w/spinach and some other veg (maybe mushroom?)....either way, most important was no spinach and wasnt told, but just served and no offer to.deduct for any inconvenience. A little disappointed but our waitress was very friendly.

Carla Burke
4 years ago – Google

10

We stayed here with a family of seven. It was a perfect fit. The staff was very friendly, rooms were amazingly clean and we enjoyed a terrific breakfast. Staybridge is the place to stay when away from home.

Darrell Scoggins
4 years ago – Google

10

People were friendly and courteous. Breakfast was great, biscuits and gravy, breakfast casserole, waffles. Stayed in 2 bedroom suite and bed was comfortable. Kids loved having their own room. Had fridge, stove top, microwave, dishwasher, and a full size fridge. Close to good restaurants also. Indoor pool was nice and hot tub was hot.

Ida Cannon
4 years ago – Google

8

Clean rooms. Hospitable front desk. Good variety for breakfast, despite the waffle machine not working during my stay. Free dinner and drinks Mon-Wed evening.

Jaffer Ibrahim
4 years ago – Google

7

Nice beds, nice guest policy, nice breakfast, overall a pretty nice experience. Only real downside was the Jacuzzi smelled like mop water and was making odd foam come out for awhile.

April Alonzo-Mattingly
4 years ago – Google

9

Exceptional Service. Great room and great place. The staff became like family. They all loved my dog. Very pet friendly!!! I paid for a room with a kitchen and it had a stove, full fridge and freezer, dishwasher and microwave. The breakfast every morning and dinner during the week was amazing! Best hotel experience ever! And I had to stay for 3 weeks!

Yvonne Varwig
5 years ago – Google

7

We visit this location in Hamilton place area of Chattanooga frequently due to family living nearby. The hotel is pet-friendly and clean. When staying on the weekends, we enjoy the complimentary breakfast. There have been a few issues that were taken care of as quickly as possible by management or maintenance. Parking can be very limited since the lot is shared with a different nearby hotel.

Andrew Wright
5 years ago – Google

10

After seeing our 6 person party, the receptionist was gracious enough to upgrade us to a larger room free of charge. The room was spacious, clean, and accommodating. The location was convenient for our one night stay on our way to Orlando, and the breakfast provided us an easy meal before getting back on the road. Would stay again in a heartbeat.

Jennifer Cruz
5 years ago – Google

8

Clean room, friendly and helpful staff. Good selection for breakfast.

Kyle Walton
5 years ago – Google

10

Room is spacious and clean, plenty of amenities. Good dinner/happy hour mon-thurs. Workout room is a plus!

Shannon McMillan
5 years ago – Google

9

Wonderful place! The service is fantastic, breakfast is great, and the dinner on Tuesday thru Thursday is such a wonderful treat. A perfect place for business and family. Highly recommend this place to everyone! Thanks to Jessica, Maggie, everyone here!!!!

MINIPASTAMAN AWESOME-GUY
5 years ago – Google

5

It was an OK hotel. The design choices are questionable, the whirlpool pool is just a pool with water sprays on the bottom, they don't bother to fix the hot tub foam system, andt the pricing for a room is a bit high. Other tha that, it is mediocre.