 5 918 reviews

Staybridge Suites LOUISVILLE-EAST

11711 Gateworth Way, Louisville, KY 40299, United States Access

Staybridge Suites LOUISVILLE-EAST

Welcome to the Staybridge Suites® Louisville East. Whether it's business or leisure that brings you to Louisville, our accommodating staff is poised to help you take advantage of everything that our convenient location has to offer. We offer residential-style suites, complimentary daily breakfast buffet, complimentary light bites and happy hour 3 days week, and ample amenities to accommodate both short stays, or guests visiting for an extended period of time. We are just off Interstate 64 which allows for easy access to all areas of Louisville. Our Louisville hotel allows guests visiting for fun to take advantage of many nearby attractions. Families will love playing games at Activate Games or TopGolf. Enjoy authentic experiences including the Churchill Downs Museum, home of the Kentucky Derby or visit the Louisville Slugger Museum or Muhammad Ali Center. Explore the history of world-famous Kentucky Bourbon with a tour of the numerous distilleries including Angels Envy, Old Forester, Evan Williams and Michters or venture about an hour to Woodford Reserve and Makers Mark. Corporate guests rave about our location close to several area businesses including Papa Johns Corporate Headquarters, Greater Louisville Association of Realtors and Federal Bureau of Investigation's Regional office. We know that being on the road means balancing work with family and friends, and our staff will go out of our way to make your stay comfortable.

Rooms

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    Dry cleaning
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Shops and commercial services
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchenette
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    DVD player
  • Satellite television
  • Stereo
  • TV
  • Business
    Computer
  • Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Non-smoking

Recreation

  • Pool
    Outdoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court
  • Cultural
    Children's program

Food and Drink

  • Special attention
    FREE evening reception
  • Kitchen facilities
    Barbeque grills

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 19 or under stays FREE

Languages spoken

  • English
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 94
  • Largest Meeting Room Size: 240 sq. ft.

Parking

  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • Whiteboards
  • Group meeting discounts/packages available
  • Lectern (standing)
  • VCR rental
  • Analog internet connectivity
  • DVD player
  • Overhead projector

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability program. It allows hotels to track, measure, and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste, and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste, and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants, and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on the management of green spaces and long-term strategies for protecting local environments.

Most helpful reviews - Google and TiCATi reviews 9 18 reviews

Nguyen Nguyen
6 years ago – Google

7

Staff was friendly. My room was clean, spacious, and had plenty of pillows, towels, paper towels, coffee filters, etc. WiFi was down at times; not great but adequate. Overall a comfortable stay. I'd come again if I'm in the area.

coltin rapelje
6 years ago – Google

9

Very nice staff, updated rooms and very clean rooms. All around a great place to stay.

WuiS
6 years ago – Google

5

Rooms are nice, but had an confusing issue with the fire pit outside, I guess it's just for looks my group was out sitting at the round pit table and we were told they won't light the fire because the pool was closed? It was dark maybe 10ish .. Bonfire pits are for the nighttime which nobody accommodated us and if lit would've been great.. Why have the pit if we can't use it at an appropriate time? Doors in bathrooms of 3 rooms my group stayed in wouldn't shut either..

James McNamee II
6 years ago – Google

10

Excellent place to stay,clean comfortable rooms,bonus of free full breakfast and dinner with choice of all types of coffee,fountain drinks, and beer which is free to all guests.Very polite and courteous staff.Highly recommend this place as a single stay or several nights.

kim smith
6 years ago – Google

9

Clean and comfortable. Easy access off expressway. Lots of restaurants close by. Nice outdoor pool area to hangout.

Vicki Basham
6 years ago – Google

9

Very nice, clean room. The staff is spectacular. Will stay again.

Bill Heins
6 years ago – Google

9

Great little hotel. Fantastic staff. Coming back again.

Jim Schultz
6 years ago – Google

10

Very friendly staff. Convenient to Churchill Downs and Downtown L'ville. Free hot breakfast and a cocktail hour M-Th. Rooms were spacious and clean. Beds comfy. Shout out to the front desk staff who made us feel very welcome.

Jose Gaitan
6 years ago – Google

9

Great Place to stay. And very affordable. Everything is clean and organized. Nice hot and cold breakfast. This is our first time staying at Staybridge Suites. But will definitely stay here again.

McKenna_Wagner
6 years ago – Google

7

Excellent hotel. Definitely better than the majority of freeway exit hotels.. Especially the 1 bedroom suites with kitchens... Great for extended stays... Very nice, clean, safe neighborhood...

Tracy W
6 years ago – Google

8

Great location for my retreat. It sits in a great location right off interstate and is very close to shopping, restaurants, and entertainment.

Laura Langdon
6 years ago – Google

5

Nice rooms. Great lobby. Beer on tap and free every wed and thurs. A bit pricey. Now indoor pool. Fire pit outside. Nice sitting area. Close to Harley Davidson and Southeast Christian Church.

Robert
6 years ago – Google

10

Fantastic Room and Service. Breakfast was nice as well.

Tony G
6 years ago – Google

8

Stayed for a week. Location is close to many restaurants and businesses. Friendly staff, free breakfast all week, free dinner and beer mon-wed. Room was clean. Dishwasher, stovetop, microwave, full-size fridge and dishes and silverware made the room feel more "homey" as the week went by. WIFI works great.

Brad Paasch
6 years ago – Google

8

Recently remodeled. Rooms were nice but could have been cleaner. Breakfast ended far too early.

Lauren Paasch
6 years ago – Google

9

A great, newly renovated hotel. We stayed here over Christmas and it was a comfortable stay for the big family.

Marlo Marks
6 years ago – Google

8

Room nice. Not everything works. Had to go to desk 3 times, which was a little walk, because key didn't work. 1 was cut off at noon when we're here 3 days. Ice maker not working. Only 1 remote, 2 tvs. House keeping busted in while I was sleeping and let my dog out

Muller Malonda
6 years ago – Google

10

One of the be best hotel I been in the area friendly staff, room big love seat, rotate tv depend where you are seating, office, fridge, and nice breakfast. Recommend

Dennis Schuman
6 years ago – Google

8

Very comfortable, though a little older it has been updated but could use a little more work. The staff is what makes this place really shine though. Very friendly and helpful. They were always checking on us and engaging, unlike other places that are cold and disinterested I found them genuinely warm. One of the management staff stopped and talked to us while we were relaxing in the main lobby having a drink and gave us great advice on some of the sites as well as a perfect recommendation on a Bourbon restaurant for dinner. Will definitely stay there again in the future.

alicia warthem
7 years ago – Google

10

Very nice and clean. Front desk help were always helpful and made sure we had everything we needed. Room was very clean and smelled great. Breakfast wasn't the greatest but it worked for someone.

Crystal Hudson
7 years ago – Google

10

Very nice surprise. A very comfy suite equipped with a microwave, full refrigerator, and a stove top. And thr furniture is real chic. 5 stars from me

Justine Trego
7 years ago – Google

9

Best hotel I have ever stayed at! Wonderful service, amazing rooms! My family is so so happy here! Very thankful for this awesome hotel!

Matthew Trego
7 years ago – Google

9

Short of staying at my own home or the home of someone I care about, I would consider Staybridge Suites. The staff and facilities are wonderful and up-to-date, the beds are very comfortable and the content of the rooms are nicer than most of what I own. I do not believe that I have ever stayed in a nicer Hotel, the cost initially caused me pause but you really do get what you pay for.

Larry Frost
7 years ago – Google

9

We had a family vacation here excellent room very quiet the buffet was awesome customer service was great we will always come back to this hotel!

Tony Rehrmann
7 years ago – Google

9

Enjoyable. Convenient. Not much walkable in the area, so I took my evening stroll around the adjoining megachurch grounds. Dinner was fine, bed was great, breakfast was fine.

Jon Chemers
7 years ago – Google

9

What a surprise. Never stayed at this brand so expectations were low. Blown away by the service of this hotel. Irene and Brenda were exceptional staff members answering all our questions and helping us find something out little wanted to eat. Mon-wed they have complimentary food at night and breakfast. Not a 5star restaurant but good and fill your belly after a day of driving. Will definitely stay here again. Very family friendly

Debbie Moore
7 years ago – Google

9

Great place to stay. It's very close to the interstate, but noise was minimal. The outdoor space including the pool was fantastic. The staff was very courteous. The rooms are large and the air conditioner was great in the hot, humid weather.

David Littlestar
7 years ago – Google

9

Will equipped room. Great experience. My room was maintained very well. The layout was very nice. Only issue was if you sit on couch the AC unit blows directly on you. Gets you cold quick without the room being cold.

katherine buchanan
7 years ago – Google

10

I didn't think the hotel liked like much, but our room was awesome with the kitchenette and beautiful decor. There is tons of natural light and the breakfast was awesome. On top of that, the staff went above and beyond to make sure we had a great stay. We'll definitely be back!

Alex Delgado
7 years ago – Google

10

Front desk is very helpful, they accommodate your every needs. Cleaning crew does excellent job. There are tons of restaurants and big chain stores near by. I have nothing bad to say about this place as far.

Christopher Wiggins
7 years ago – Google

6

Good place for solo fly by stays. Not the cleanest, nor the most well taken care of. Staff was limited and it showed with service. The one individual that was working did all she could. Good location for getting back on the road.

Thomas Dalton
7 years ago – Google

8

Rooms were recently remodeled which gives it a much better feel. Clean quiet and decent breakfast. Good for work travel

Phillis Alexander
7 years ago – Google

9

Hotel has recently undergone renovations and our room was very, very nice. Kitchenette contained everything we needed to make our stay feel homey. The staff was personable and professional. Breakfast was good, parking was plentiful. Only negative is thin walls, could hear tv next door all night.

Brent Wiegand
7 years ago – Google

9

Very good service and nice clean rooms.

Alonzo Marsh
7 years ago – Google

9

Exactly what you would expect. Definitely a step above the Holiday Inn Franchise requirements. While we were there, some renovations were being finished, so I'm sure it will only get nicer in the future.

Aaron Roark
7 years ago – Google

9

Friendly and helpful service. Went out of their way to accommodate our needs.

Thomas Dalton
8 years ago – Google

7

I enjoyed the front desk service very much, always welcoming and after awhile remembered my name. Also the food both breakfast and dinner made for a good snack.

Zachary Hopper
8 years ago – Google

7

great, convenient location. Suites are roomy and more than accommodating. Very reasonable prices as well. Recommend to anyone who enjoys a little luxury while operating on a budget.

Paul Morgan
8 years ago – Google

5

Lots of little things could be improved in the room. The AC was loud and bangs when starting up, one window's screen was broken, the toilet wobbled... Also 6:30 breakfast time is a bit late for convenience.

sona shrestha
8 years ago – Google

9

I was there only to get water sample so I don't know much about rooms and service but it is in a nice location

Kevin Levy
8 years ago – Google

10

Great service, good price, clean and spacious rooms. Breakfast had extensive options. Wireless Internet ran fast with strong signals in the room and lounge.

Eric Atkinson
8 years ago – Google

9

This hotel is clean, has good sized rooms, and has all the amenities you'd expect from an extended stay hotel. I stay here several times a year and have never been disappointed!

Alejandro Garcia
9 years ago – Google

4

I can't believe the internet service you have is soooo slooooow... Shame on you, because the rooms are comfortables and the people make a great effort to give a good service.
If you want to work and need internet, forget it, go to other place...
I came from Mexico and I can't believe the worst internet service in Mexico is hundred of times better than yours.

Michael Loux
9 years ago – Google

9

stayed 1 night using reward points. Very homey and staff was friendly. room was great, but shower was slow to drain.

Leticia Watson-Ortega
11 years ago – Google

10

Loved our Stay. Already booked for next year! Complimentary dinner and drinks was a surprise. By far excellent customer service!