 5 924 reviews

Staybridge Suites ROCHESTER UNIVERSITY

1000 Genesee Street, Rochester, NY 14611, United States Access

Staybridge Suites ROCHESTER UNIVERSITY

University of Rochester and Medical Center Area Hotel Overlooking the scenic Genesee River and University of Rochester the Staybridge Suites Rochester is the perfect choice for university and medical center visitors. The hotel is a short walk to UR River Campus, minutes to Eastman School of Music and University of Rochester Medical Center campus including Strong Memorial Hospital, Golisano Childrens Hospital. Staybridge Suites Rochester features guest rooms with fully equipped kitchens including studio, one bedroom and two bedroom suites. Staybridge Suites is the closest extended stay hotel to downtown Rochester with easy access to city center. Jump start your day with our complimentary full breakfast buffet and unwind at our evening social receptions every Monday through Wednesday night. The hotel boasts a park like setting with outdoor living area, fire pit, guest BBQ and Genesee river trail access, boat docks and event space for up to 250 people. Rochester takes pride in being the Festival City from early spring through fall. Staybridge Suites is the ideal choice for CGI Rochester International Jazz Festival,Rochester Fringe Festival, Image Out Festival, Brick City Weekend, Imagine RIT and Meliora Weekend.

Accessibility

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    FREE parking
  • On-Site parking
  • Parking
  • Transportation - local area
  • Front desk
    Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Valet same day dry cleaning
  • Outlets
    Shops and commercial services
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Voice mail
  • Bedding
    Cribs
  • Sofa bed
  • Special features
    Connecting rooms
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchenette
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    DVD player
  • Satellite television
  • Stereo
  • TV
  • Business
    Computer
  • Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Laundry basket/clothes hamper
  • Non-smoking

Recreation

  • Pool
    Indoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court

Food and Drink

  • Meal plan
    FREE breakfast
  • Special attention
    FREE evening reception
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Lounges/Bars

Breakfast

  • FREE breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Language spoken

  • English

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 88
  • Largest Meeting Room Size: 3600 sq. ft.
  • Largest Meeting Room Capacity: 100

Parking

  • FREE parking
  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • Microphone
  • Whiteboards
  • Group meeting discounts/packages available
  • Data projector
  • Overhead projector
  • LCD projector
  • VCR rental
  • Analog internet connectivity
  • DVD player
  • Lectern (standing)

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 9 24 reviews

A Google User
1 year ago – Google

10

It was a get together for my Grandmother's birthday. We were placed at the bottom level in a room that had access to the walkway leading to the edge of the river that provided a nice view when we opened the doors in the back of the room. The service was excellent and they dealt with all of the frustrating circumstances with the utmost professionalism as well as providing great food and other commodities

A Google User
2 years ago – Google

9

Our favorite hotel in Rochester. Spacious and clean rooms with a kitchen, feels like home. Generous breakfast, good facilities, very helpful staff and a great view of the river and park.

Daniel Cleary
2 years ago – Google

10

Nice view of river. Easy walk on pedestrian bridge to campus. Small pool but no competition. Great breakfast with friendly staff. Room was comfortable and clean. Elevator was too slow..

Adriana Zavala
2 years ago – Google

8

Great place to stay! Very clean and the staff is friendly and helpfull. The price is very reasonable.

Krista Trembley
2 years ago – Google

9

Jo-Anne and Sady are amazing! Thank you for the service and conversation! With so many hotel choices, these ladies make Staybridge an easy one. Jo-Anne takes the time to introduce herself to guests, learn their story and truly appreciates your business. We will make Staybridge our choice of hotels moving forward because of these 2 ladies.

C and W Pichler
2 years ago – Google

8

Nice rooms right by the university. The neighborhood wasn't great but it suited our needs for a large group coming in to town for a wedding. We got group rates that were reasonable and breakfast was served every morning.

Jean Alligood-Dorsey
2 years ago – Google

10

I love the Stabridge Suites. The Director, Front Desk, the Food Service, the Food Service Staff and the Staff in Housekeeping. They are very Professional, Friendly and Courteous. I would highly recommend these Suites to all of my friends and Family. Wonderful people....

Kelvin Franklin
2 years ago – Google

10

Been here for 4 days now. Outstanding service from all of the staff. Room was very clean and refreshing. Free beer and wine every night is a bonus.

Jeremiah Bostick
2 years ago – Google

10

All suites here. Dog friendly up to 75 lbs. Very reasonable suite prices. Indoor pool.

Kirsten Voell
2 years ago – Google

10

The two bedroom suite was spacious, comfortable, and extremely clean! Staff was helpful and courteous. Loads of options for breakfast and beautiful outdoor deck seating! Pool and jacuzzi were delightful. Weight room was basic but more than sufficient for a good workout. Can’t recommend this hotel highly enough!

Ashley Dorr
2 years ago – Google

9

Beautiful spot for a professional meeting. The location is in the center of everything so it was very convenient. Plenty of space for a large group. Clean bathrooms and staff willing to cater to our temp requests more than once!

Erin Fulton
2 years ago – Google

8

We enjoyed the quiet fire pit, right outside of the indoor pool where our kids played & had fun. Something for everyone; relaxing OR exciting - and a fantastic breakfast. Great place to stay in Rochester!

Amanda Erskine
2 years ago – Google

5

Pretty nice hotel, nice spacious room, right on the river, decent hot breakfast! However if you have allergies, the sheets are not hypoallergenic. They smell like chlorine. My eyes, throat and nose all puffed up after a couple hours under the sheets.

Pete Carmina
2 years ago – Google

6

Hotel is in a good location, central to just about everything. For the most part the hotel is very nice with a few exceptions. The pool was very, very cold. The hot tub wouldn't turn on because the timer was broke and the front desk had to turn it on. A simple sign would have made that easier. Plus it was very very very hot. Couldn't last 5 minutes because of the heat. I went to use the treadmill and while I was running on it it just stopped dead and I ran into the display board! Found out the fuse was tripped. Told the front desk and received a "oh sorry". Overworked and needs replacement! When we first checked into our room the heater was running continuous, which was odd. The master bedroom window was open half way and it was 30 degrees outside! On the plus side, the rooms are spacious and the kitchen is nice to have. View was very nice.

Tyeshia Terry
2 years ago – Google

10

Fantastic hotel. Professional, friendly, helpful staff. Immaculate rooms. The breakfast is great. This is the only hotel I will stay in when I go to Rochester.

Bob Hartman
2 years ago – Google

10

I reserved two, two bedroom suites for my family on a Saturday night. The Tony's were very spacious and nice. Very nice pool and hot tub. The breakfast was well stocked by a very nice server. The breakfast items were a nice change from a HI Express. The front desk crew were friendly and accommodating.

Melanie Preston
2 years ago – Google

9

Room was spacious, comfortable and clean. Breakfast was a full spread with waffles, eggs, omelette fixings, fresh fruit, bread/muffins/bagels, cereal, etc. There was plenty of space to sit, with a great view of the Genesee River. The friendly staff made the accommodations even better. Everyone that I talked to was very helpful and nice. The hotel offers a free shuttle to anywhere within 3 miles (including the airport!). It runs until 10:30am (I can't remember when it starts), and then 5pm-9pm. The driver was also very nice and friendly. Overall, a great stay. I wish we were able to stay here longer!

Christian Gutierrez
2 years ago – Google

7

I'm still here for another few days but everything has been pretty good! No issues with anything really other then the smell of the hotel room itself (personally don't like it but isn't a bad small or anything like that, just not my personal preference). Breakfast is nice every morning and the pool is cool too!

Synergy Web Systems
2 years ago – Google

9

I stayed 11 nights, it was a great place. The rooms were nice and clean. The staff was really helpful and friendly. The price was great! I stay in a lot of hotels and motels. I will definitely stay here again.

Keith A. Clark
2 years ago – Google

9

The staff at the front desk were extremely friendly and helpful. I had a late check-in and they were more than accommodating. The one bedroom suite is incredibly comfortable. THIS is now my new hotel that I will stay at Every time I have to stay in Rochester. Again... very happy.

Jake Via
2 years ago – Google

9

It's a great location, right on the river. The rooms are spacious and comfortable, though they could use some new couches. They had to relocate me to a different room due to new carpeting but they totally made up for it by leaving a 6-pack of beer that I exchanged for a bottle of wine. They were very accommodating.

Nick Sischka
2 years ago – Google

7

Overall the hotel is pretty good. The wifi could be quicker and easier to connect to (couldn't get my Android phone to connect at all; didn't have a problem with my computer), but I wasn't around enough for this to bother me too much. The staff was really helpful, and the free shuttle service around Rochester made life super easy. Never a bad thing having a happy hour with free beer every night too! The included breakfast is relatively simple, just a half-step up from a typical continental breakfast.

Michael Kime
2 years ago – Google

8

Stayed for work. No complaints. Really nice that they have a social event every night with some food and beer, nice pool, workout area, and free laundry (supplies not included).

Frank Visca
3 years ago – Google

9

I was there for a local conference for 2 consecutive days. I did not spend the night, rather commuted there. It is very clean. The location is great! The deck out back is right on the water. They had breakfast and lunch for our group, both were good. After spending some time there, I'd definitely stay there w my family. The staff was super nice and everything from tables and chairs to carpets and bathrooms were very clean.

Andy Gabbert
3 years ago – Google

9

Room and hotel was clean, bed was comfortable and it's convenient to the airport. Nice restaurants are within a short drive but I didn't find any walkable. The view to the river is nice. The front staff was nice and presentable. I would stay there again.

Megan Moran
3 years ago – Google

5

Room was clean. Bed and linens were comfortable. Easy access to local food/highways. Breakfast was simple but good. Kitchenette was good. Liked the access to walking trails. Didn't like the couch/chair, our suite was a bit on the small size. Bathroom was not very updated, there were some wear and tear with the walls, floor, etc. could use some new fixtures. Elevator was slow. Pool was ok but kids were diving, doing belly flops, no one from the hotel came to monitor etc while we were there 45 min. Also the hot tub was broken :/

Jake Deines
3 years ago – Google

6

I attended an orientation for my new job at Strong Memorial Hospital. It was pleasant enough. The setting was clean and well lit. There was some AV trouble with the hotel equipment that delayed our start by about 20 min. Otherwise it was fine. The views of the river were beautiful from the back balcony.

Tim L
3 years ago – Google

7

Nice setup for a conference. Several monitors throughout the room meant everyone could see the presentation. Staff responded very quickly when a temperature change was requested.

Magali Kelfkens
3 years ago – Google

7

Perfect location for our visit to Rochester University. Rooms were fine, we slept well. Complimentary breakfast was ok.

Aakash Patel
3 years ago – Google

10

West facing room near the elevator. Very nice over all. Room isn't bad (it was clean and practical, with kitchen appliances) but it's not high end like a nice Hilton or something either. (But not fair comparison given the price). Plenty of amenities. Breakfast stays open long and there is special gathering of guests with free snacks every Monday to Wednesday evenings. Back patio area near the commons/breakfast area is very nice with fire pit and river side walkway. TV has a bunch of free on demand available. Room near elevator can be a bit annoying because of the constant chime and noise from people using it. Also, no exhaust fan in the bathroom. There is a vent but no switch. And I'm not sure if there is a fan in there.

Cyntisha Washington
3 years ago – Google

7

Our stay was very nice although the pool was not in service during our stay. I would have love to have seen eggs with out bacon in them for people who don't eat meat or pork. The staff was very welcoming and polite. They did offer late check out for IHG members witch was very much needed. Over all it was I very nice stay would i stay again YES.

Joseph Gibson
3 years ago – Google

9

Went here for a wedding reception and was pleasantly surprised by how great the food tasted. Usually hotel catering is bland but, they were not! The staff were also very polite and timely with their service.

Ian Elliott
3 years ago – Google

10

This was a great place for part of our family vacation. We had a 2-bedroom suite. It was nice and had a good kitchen. Having 2 bathrooms was also great.

andrew reed
3 years ago – Google

7

Excellent place. For 130 I had a mini apartment. Worth the money for sure. My only complaint is that, although it's in an ok location, a couple blocks down is the ghetto.

Vikashini Savadamuthu
3 years ago – Google

9

Loving the hospitality so far. The view, people, service-absolutely outstanding. Definitely recommend this hotel!

Wyatt Ruttle
3 years ago – Google

7

Great hotel, room had great service and full kitchen, beautiful view of river and right next to a park, free breakfast and great people working there. Pool was closed which stunk.

Sean Ryan
3 years ago – Google

10

We stayed here back in February. When we arrived, we found out that we had missed the info. on the web site that the pool was under construction. My sister and I were furious as we had selected this hotel due to the pool and we had kids in the cars who couldn't wait to swim. I cannot even express how accommodating the staff was. They were calling other places to find a comparable suite for us with a pool. They remained so calm and kind even though we were so upset. They ended up sending us to the YMCA pool, giving us a huge discount on our already reasonable rate for our suite, and when we returned from swimming and dinner, we each had movies and care packages left in our room. We were blown away by their kindness. On top of that, the suites are amazing! We would absolutely stay here again and would recommend Staybridge Suites to anyone.

Greg Bonnette
3 years ago – Google

6

Nice staff, clean hotel, location isn't the greatest for a weekend getaway though.

Matt Healy
3 years ago – Google

8

Room was quite nice: spacious, well appointed, and clean. The staff was very friendly at check-in, and again during breakfast the next morning. We will definitely consider staying here again on our next visit.

Jennifer Nieva Jimenez
3 years ago – Google

10

Amazing staff. Comfortable rooms. Great value.

Liz Milner
3 years ago – Google

7

Great location for University. Comfortable rooms. River view is lovely. 5min walk to campus. Free shuttle anywhere within 5 mins morning and evening​. No great restaurants within walking distance but I'd come again!

Kip Degeorges
3 years ago – Google

7

The room was great, with two bedrooms and three beds. The breakfast bar, which I value the most. The service is great, as it is both effective and unobtrusive. Staying has been an overall positive experience.

Karen Simmons
3 years ago – Google

10

Nice hotel. Clean with friendly staff. Extremely accommodating. Would come back and stay here if we find ourselves in Rochester NY again.

Robert Carle
3 years ago – Google

8

I'm one day into my 2 week stay, and I'm enjoying the room so far. Comfy bed, polite staff, decent internet, and a well stocked (with utensils) kitchen. However, the chopping knife was as dull as a butterknife so bring a sharpener. I haven't had an opportunity to eat breakfast or their free appetizer and drink social nights yet, but I look forward to it.

Xuren Huang
3 years ago – Google

9

Better service and comfort then $300 per night hotels in big city

Jeffrey Hanan
3 years ago – Google

7

Clean, great service Comlimentory Breakfast was simple but decent Room were nice

Christian Chaneski
3 years ago – Google

7

The location of the Staybridge Suites Rochester is beautiful, and right on the river. The rooms were perfect and made me feel at home.

Elijah Snipes
3 years ago – Google

8

The appearance and encourage of the place was fantastic. Would love to stay there if I didn't already live in the city.

Reggie M.
3 years ago – Google

10

My room had a nice view and everything you needed to feel at home! Deanna, the front desk rep, was excellent.... Her customer service was over and above!!!!

iamatis20
3 years ago – Google

5

The room and service were great. Even FREE BEER AND WINE on some days... Nice view of the river as well Bad: The internet connection sucks ass.. Only 3mb down. Really in 2017??

Jessica Trussell
3 years ago – Google

9

Staybridge has great food and facilities. The staff was friendly and helpful.

Johnny Miles
3 years ago – Google

10

The service at the Staybridge Suites in Henrietta was impeccable. I couldn't have asked for a better hotel stay.

Yossi Rienitz
3 years ago – Google

8

Suitable hotel. Looks good. Excellent and very nice staff.

anthony prizzia
3 years ago – Google

10

My first stay here was great!!! Service was amazing!! Shuttle service was an unexpected feature and can't wait to come back...

Cathy Feltman
3 years ago – Google

10

Loved the views. Bed was very comfortable. I would definitely stay there again.

Brian M. Ross
3 years ago – Google

9

Everything is clean and well designed. Service is excellent. It even has a river walk!

Michael DeCook
3 years ago – Google

9

I've delivered food to guests in this hotel since it has opened. The customer service has always be exceptional while the establishment is beautiful and spacious. It's one of my favorite hotels to deliver to.

Rhys Yap
3 years ago – Google

7

Located by the Genesee River across U of R. Great river view with patio available for relaxation by the river. Rooms are well kept and allows small pets with a small deposit. Complimentary continental breakfast and good staff, fairly cheap prices.

Anthony Navas
4 years ago – Google

9

This is my first stay at a Staybridge. Besides the Intercontinental, These are for sure the best of the IHG hotels.. My room has everything. Breakfast and dinner is included a few days during the week. Really is a fantastic place for anyone staying 3 nights or more.

Devin Maghen
4 years ago – Google

9

I am part of a medical study on the recovery of vision due to strokes because I was involved in a car accident a few years ago that made me suffer strokes in the vision areas of my brain. There is a research team in the university whom my parents found at enlisted me in the program. Staybridge has been their recommended place to stay each time I return for therapy, and I am very pleased every time with their friendly staff, clean rooms, and great events.

Alex Anker
4 years ago – Google

7

It has a nice deck

Marc Crispino
4 years ago – Google

6

I provide textile services. Staff is pleasant most of the time, but a few occasions people have shown visible hate towards their job.

Paul Bartosik
4 years ago – Google

6

Be careful which suite you book. I accidentally booked the Studio Suite instead of the One Bedroom Suite. They were the same price. I realized this upon arrival, but they would not switch me to an alternate. The night clerk (8pm) was harried and overwhelmed. Note that the hotel allows pets. If you have pet allergies, you may want to find a different hotel. Otherwise, it was okay. The hotel is a short walk to U of R across a nice pedestrian bridge. The breakfast was good. There was hot cider in the evening at the arrival desk, which was a nice touch.

Steve Tjiang
6 years ago – Google

6

Right by the river, and very scenic with running trails that follow the river. The location is very quiet, only light traffic. It's a 5 minute drive to the airport. Our room was clean, I had to put the sheets on the sofa bed myself, and I found several stains on the sheets in the closet. They promptly replaced these, and apologized. The in-room coffee machine was not working quite correctly. The lid was broken and unless you position correctly, the coffee didn't drip into the carafe correct and you get a counter of coffee instead. They also don't replace the used coffee packet once you use it unless you request because they expect you to get coffee as part of the breakfast. Within walking distance of the hotel, you won't find many restaurants and amenities. You'll have to drive for better dining and shopping opportunities. For the price, I found this hotel a reasonable value since it's close to the airport and the quiet.