 5 825 reviews

Staybridge Suites SAN ANTONIO DOWNTOWN CONV CTR

123 Hoefgen, San Antonio, TX 78205, United States Access

Staybridge Suites SAN ANTONIO DOWNTOWN CONV CTR

All the comforts of home with useful, money saving amenities in the location ideal for convention attendees, tourists or business travelers. Each spacious studio, 1 or 2 bedroom suite includes a full kitchen, living area, desk and bedroom. Spread out and “get comfortable” for an enjoyable night or extended stay.
Enjoy our daily breakfast buffet, light dinner and drinks at our Evening Social on Monday, Tuesday and Wednesday. Stay connected with free Wi-Fi and 24-hour business center. With the outdoor pool, patio, grills, 24-hour self-service laundry facility and fitness center some guests think staying at Staybridge Suites is even better than home.
Guests like the short 3 block walk to the Gonzalez Convention Center, RiverWalk, and Alamo. Our location is perfect for business travelers wanting a short, hassle-free commute to Geekdom, Brooks City Base, Port San Antonio, Kelly Field as well as Ft Sam Houston and Lackland. Families coming to San Antonio will appreciate our location too if visiting Sea World, Six Flags Fiesta Texas or the San Antonio Zoo too!
As the closest hotel to the Alamodome, guests will appreciate the short walk across the hotels parking lot to the Alamodome for special events including this summer CONCACAF and UTSA's home football games. Coming into town for a concert or show at The AT&T Center and Freeman Colisium...both are just 2.5 miles away!!
Bring your furry friends to our pet friendly hotel downtown too!

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Transportation - local area
  • Front desk
    Car rental
  • Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • Storage space
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Grocery shopping service available
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Shoe shine stand
  • Valet same day dry cleaning
  • Outlets
    Beauty shop/salon
  • Florist
  • Shops and commercial services
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bedding
    Sofa bed
  • Bathroom
    Bathtub
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    DVD player
  • Premium movie channels
  • Satellite television
  • Stereo
  • TV
  • Business
    Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Laundry basket/clothes hamper
  • Non-smoking

Recreation

  • Pool
    Outdoor pool
  • Fitness
    Fitness center
  • Sport
    Golf
  • Tennis court
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    FREE breakfast
  • Special attention
    FREE evening reception
  • Kitchen facilities
    Barbeque grills
  • Outlets type
    Lounges/Bars

Breakfast

  • FREE breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 12:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • English
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 1
  • Number of Sleeping Rooms: 138
  • Largest Meeting Room Size: 10000 sq. ft.
  • Largest Meeting Room Capacity: 150

Parking

  • On-Site parking
  • Parking

Amenities

  • Flip chart and markers
  • Microphone
  • VCR rental
  • Analog internet connectivity
  • DVD player
  • Data projector
  • Overhead projector
  • LCD projector
  • Spotlights
  • Whiteboards
  • Group meeting discounts/packages available
  • Laser pointer
  • Lectern (standing)

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 8 25 reviews

Sydney Myers
2 years ago – Google

10

I had to make several booking changes for my company's reservations, and everytime, the employees were very helpful and patient. The stay was pleasant. The rooms were clean. I enjoyed this hotel.

Cody Weaver
2 years ago – Google

7

The staff was exceptionally friendly, greeting us any time they saw us in the lobby or a hallway. The room was nice, very clean, and comfortably sized for the price. The only problem we had during the stay was the fold out bed was broken and the kids had to sleep at an angle. Access to the River Walk was less than a mile, the main parking garage for the Walk and mall is on the same street. Access to the Alamo Dome was even better, the parking lot for the hotel is adjacent to the main entrance to the stadium. A 5 minute walk and your inside.

Tiffany Ladawn
2 years ago – Google

10

What's not to love about Staybridge Suites! Drove 5 hours to get here and check-in was very quick. Our room was clean and spacious. We had a nice view of the area and enjoyed our valet parking. We stayed during St Patrick's Day weekend and to my surprise it was pretty quiet there at night. I would definitely use this location again.

Ebony Mahone
2 years ago – Google

9

Great hospitality! Shout out to Jennifer Navarro, Abigail Gonzales, Lorraine Caldera and Isidro Estrada! Their rooms are really nice complimentary breakfast is the biggest and best I've ever had. Shout out to the cooks! All of the ppl mentioned had great no supurb customer service

Vicki Hinojoza
2 years ago – Google

10

Tavia & Fernando we’re exceptional awesome during breakfast. Greeted us and made small talk to make us feel very welcomed. The whole staff from front desk to maintenance workers to others we may not know what job title they have are just super friendly. Totally makes everyone staying saying hi to other guests. My husband and I give 5 stars. The room and view are awesome. The bed is super comfy that you don’t want to get up. Definitely be back!

Sheena Wood
2 years ago – Google

8

Nice hotel. Very friendly staff. The people in the kitchen that served breakfast were fantastic! Front desk clerk was very nice. Rooms where nice but found some leftover trash under the beds. Otherwise great experience

Molly Powell
2 years ago – Google

10

I loved it here. Did have one hick up but it was fixed. I loved everyone here and vanessa is on point. I love the new staff and they were amazing while I was here. Thank you guys for being so great this past 6 months.

Jairo H
2 years ago – Google

6

Good overall experience. Customer service is great. Breakfast is good and can't beat the price (free). There are evening meals (free as well) from Monday through Wednesday. Parking is available at a fee; $20/day accessible with your room key. Parking fee is waiver for military traveling on orders. Hotel is about 3-4 blocks from the Rivercenter/Riverwalk. Air conditioner was a little loud and cold air blew directly to head of bed. Bathroom does not have vent switch so some grout around tiles are black.

Te' Wright
2 years ago – Google

10

Meagan and the management staff provided very exceptional service this past weekend as soon as I arrived at the hotel. The hotel room was very clean and I didn't have any issues during my visit at Staybridge Suites. When I come back to San Antonio, I will be staying here again. I enjoyed my experience.

Kourtney Blank
2 years ago – Google

9

I had a job interview there. The staff was very friendly and accommodating even offering me a drink while I waited. Great parking and right in the hub of the convention center and Sunset Station. Very easy to find.

Who Is That Girl
2 years ago – Google

4

I got bitched out by the manager for leaving the do not disturb tag on the door. She stated "this seems to happen a lot doesnt it." In a super rude manner. The place is filthy. Looked by the fridge and the side of it is gross. The rooms are awful looking. I have had black stuff coming from the vent and caused me to have bronchitis. I have been here for a while and this is ridiculous.

Tina Jarrett
2 years ago – Google

5

I was dropping off a package to a hotel guest during the NCAA Final Four which meant lots of street closures; causing access to this hotel extremely difficult and frustrating to say the least. Then the rudeness and lack of willingness from the hotel staff to help me with parking and general questions, like the location and entrance to the hotel lobby, created a very negative experience. Because of the rudeness, along with the attitude of being a bother to them, I would not stay here as a quest nor would I recommend to others. I assist guest and businesses often in downtown hotels and always (until now) have had nothing but professional, helpful, friendly and courteous assistance from hotel staff when needing help to deliver packages or documents to their guest. Unfortunately this was not my experience this day. Hope your staff treats your guests better.

Tom Oughton
2 years ago – Google

9

Great service and customer focused. Always enjoyed staying here. Great breakfast and Happy hour

Jahcarrdi Grant
2 years ago – Google

9

We booked a block of rooms for our family to stay for our wedding this last week, and we've heard nothing but good things from all of them. Their location is perfectly located next to the Sunset Station Venue and the employees were all very accommodating. Parking was a little difficult, so if you're bringing a large party try to take as few vehicles as possible. The staff allowed us to have a farewell dinner in their breakfast area before everyone left, and it was perfect. Thank you to the staff at the Staybridge!

Kristian Garza
2 years ago – Google

9

Checked in was smooth, front desk girl was nice. Rooms were much larger than I expected. Breakfast was a huge, the gentleman was very helpful, free laundromat for guest is a great plus, Wi-Fi is a bit slow but the highlight of my stay was Social, free beer and an actual meal. It was great not to mention the cook/bartender Crystal making my stay even better by singing me happy Birthday! Only downside I have is you have to pay for parking which I did not know prior, and other guest tend to be loud and rude (I know the hotel doesn't have control over that last one.) Overall great stay, and I would definitely suggest this hotel for others looking to vacation Downtown San Antonio.

Cory Stites
2 years ago – Google

10

Easy access off the interstate and great location to be walk downtown or to get to any of the military bases. Friendly staff with newly renovated rooms. Great rates as well.

Alex Hesson
2 years ago – Google

9

Solid suites on the 12th floor. Very nice accommodations. Your own full fridge and microwave, as well as a hot plate, dishes, and a dishwasher. The free breakfast is pretty good, but could use updating and refilling a bit more often. Friendly staff as well. Great stay overall.

Joseph Eifler
3 years ago – Google

10

It's just a 5min walk to the convention center. If you are working or attending a show it can't be beat. Nice rooms. Decent price. Breakfast daily.

zero harmada
3 years ago – Google

10

Parking was good though it is a half block off site. The rooms are big, well lit, and have lots of amenities. We hosted groups of 8 for a party with no problem.

Carmine Mangione
3 years ago – Google

9

Cozy rooms, decent breakfast each day, good location. Perfect for the convention we were attending, and we'll probably visit again next year.

Jeremy Allen
3 years ago – Google

9

Very nice staff. Rooms were very clean and had many accommodations. A+ will stay again.

charles marion
3 years ago – Google

8

excellent views and the staff was awesome especially Vanessa

Robin Zhang
3 years ago – Google

6

Not a bad hotel however the parking was valet only and was 18$ which I did not realize until after and the room had lots of take out menus on the floor, don't know if that was left on purpose or because of poor management. Other than that it was a good hotel

Mitsuki Yamamoto
3 years ago – Google

9

Great hotel! I enjoyed my stay in the past and decided to make this play my destination when returning to San Antonio with my family from Hokkaido this year. Rooms are always clean, and The best part is Social! They make food and have free beer and wine! So happy the staff is multi-lingual, my parents were able to adjust well and communicate in Japanese which is rare in most hotels we stay at in the states.

Tiffany Soike
3 years ago – Google

6

They're food was pretty horrible but i guess because of renovation or something. The room looked nice however and my son loved the 2 christmas trees

austin smith
3 years ago – Google

10

Wonderful rooms with views of downtown and the friendly staff makes it feel like home.

Diane Guerrero
3 years ago – Google

7

Clean rooms, personable staff and great location...in walking distance to convention center and the Riverwalk.

Joseph Eifler
3 years ago – Google

10

Continent walk to convention center. Reasonable price, clean rooms. Staff is standard Texas hospitality, very nice. Would start here again.

Michael Vergara
3 years ago – Google

8

Stayed 2 weeks during the Hurricane Harvey evacuation. The amenities are what makes this place. No charge laundry room, breakfast and dinner. A great workout room. A very classy looking place. The room i stayed in was well furnished but just sorta mediocre id say with a great view of downtown.

sara lopez
3 years ago – Google

8

Awesome hotel. Got nasty recently. Ppl in from hurricane harvey don't know how to pick up after their dogs.

Jarvis Edwards
3 years ago – Google

10

One of the best places i have ever stayed at. Friendly staff, great continental breakfast and awesome views of downtown San Antonio.

Delilah Nash
3 years ago – Google

10

I really enjoy staying here. No it is not a fancy pants hotel but it is awesome. Ive enjoyed the complimentry wine and beer, dinner 3 nights a week and an awesome breakfast spread every morning. The staff is incredible. I actually feel like that over my 6 week stay they keep trying to make my stay better. My room is always so clean i have left so much out from jewelry to cash and it is always respected.

Mike Sanchez
3 years ago – Google

10

Absolutely no complaints. Breakfast was great, room was clean and peaceful. I slept like a baby. The staff was great, especially the manager Elizabeth Sanchez. I will be coming back on my next visit :)

veronica sanchez
3 years ago – Google

10

Our stay was very pleasant. The room was perfectly clean, and it was very quiet. The staff was very friendly and helpful, especially the manager, Elizabeth Sanchez. We do plan to return to this hotel.

Candice Valentine
3 years ago – Google

10

Awesome service, clean room, comfy beds, nice view, nice pool and fitness center, good food, nice walking distance from River Center Mall, stayed there 5 days and had absolutely zero complaints. What a lovely hotel. 😊😊😊

William Turner
3 years ago – Google

9

Location is a brief (approx .5 mile) walk to the Alamo and the River walk. The rooms are very comfortable and available in a number of configurations. Breakfast is in a nicely maintained cafeteria in a buffet style that ranges from omelets, waffles (in the shape of Texas) to oatmeal, pastries and fruit. Parking is a separate but inexpensive fee and is easily accessible with your room key. I would use the Staybridge Suites again for a future visit.

A. Scott Samson
3 years ago – Google

8

Rooms are nice. Location is convenient to convention center. Very nice if you are traveling with larger groups.

Martin Chou
3 years ago – Google

9

My favoriate chain hotel in US. Room is so spacious! Nice breakfast. Comfortable bed. The location is close to the river walk within walking distance.

Al Martin
4 years ago – Google

10

If you're attending a convention in San Antonio, you naturally think of the hotels on the same side of I-37 as the convention center. Staybridge is on the other side, but the walk to the convention center is actually shorter than many of the "right side" choices. The rooms are nice, reasonably priced, and breakfast is included. This will be our hotel of choice for San Antonio conventions.

Wheezy 10
4 years ago – Google

10

Very nice, clean, large rooms. We stayed in a king room with a kitchen. It had a full size fridge, dish washer, and stove top. Staff was very friendly and helpful during our stay for the Alamo Bowl. There was mandatory valet during these dates but it's only like this during certain times of the year. (The Alamo Bowl uses their regular parking lot as the fun zone.) Valet was quick and there were no issues. Parking is extra but it's per stay, not per night like many of the other hotels on the riverwalk. The walk was short and easy to get to the river and the Alamo.

Alex Martinez
4 years ago – Google

10

Location near downtown, and att center and walking distance to the alamodome and convention center make it easy to get to any location in the downtown area. The staff is super friendly and welcoming and will go the extra mile to help make your stay unforgettable. Accommodations are great with awesome v8ews of the downtown area.

Austin Salazar
4 years ago – Google

9

Only reason I stayed at this hotel was because it was free, my cousin offered to pay for it. Me & my girlfriend planned to go to San Antonio to the river walk to see the Christmas lights for our one year anniversary & then come back home the same day but my cousin wanted to treat us. But the hotel was surprisingly decent. The room we got was a good size. Bigger than what I was expecting. Not sure if my cousin requested that or not. The bed was also comfy & big. The service was also great. They have breakfast in the mornings and complimentary DVD movies in the lobby to rent out, free. Just ask for the DVD player at the check in desk. It's super easy to set up.

Tom Shelton
4 years ago – Google

10

One of the nicest hotels I have stayed at. Rooms are very clean. Beds are comfortable. Staff was great. Breakfast was really good.

Christopher Gibson
4 years ago – Google

5

The location, rooms, and amenities were great. The beds were very nice. The issues arose with the front desk when we were checked in. Our room was reserved using points and when we showed up, we were given two adjoining rooms instead of a two bedroom suite. Not a problem except we were charged for the second room. When I realized it the next morning, the front desk staff was eager to help, but the manager could not be reached, so their hands were tied. With no manager available, I was left to figure out how to get over $600 back to my account, while my family spent the first part of their second day of vacation in the parking lot.

JaRisa Jones
4 years ago – Google

10

Just a gorgeous place to stay. It's kind of off the beaten path so to speak

Gabriela Estrada
4 years ago – Google

10

I stayed here for three days. The staff was really nice and helpful. Is located in a quiet nice area with a great view of downtown. I went with my parents and two brothers. We were able to walk to downtown as is very close from the hotel. The breakfast buffet offered a lot of good options of good quality. Plus, they offered movies and board games at no additional price. The laundry room came in handy as we washed the clothes that got wet from going to the water park in six flags. I really reccomend this place for a family going on vacation to San Antonio, TX.

Jacob Redwood
4 years ago – Google

9

Comfortable stay close to several points of interest in the downtown area. Loved the kitchen area making it easy to eat in.

Bradley Barmer
4 years ago – Google

9

Great accommodations, Windows seem to be sound proofed as there was a loud party at the venue next to the hotel and I didn't hear a sound my room. Highly recommended

rick vanfossen
5 years ago – Google

9

I'm on the road no less than 200 days a year and experience quite a few different hotel chains. The Staybridge Suites San Antonio is by far one of the absolute best. The staff from the G.M. Jennifer to the front desk to the grounds keepers are fantastic. They go above and beyond to make the stay the best it can be. Rooms are great and staff is greater. Thank you for your service.

Hefziba Benitez
5 years ago – Google

7

The hotel is well kept and nice. Only thing is that the air con never really got cold so I was sweating all night! That's the only reason I give it 4 stars instead of 5!

Amanda Serenevy
6 years ago – Google

10

One of the best hotels we ever stayed at. Nice walk to the convention center and river walk, very close to train station, great rate, free laundry and free decent breakfast, free wi-fi, polite staff members, outstanding room with kitchenette including real dishes, sofa, desk, and king sized bed.

Chris Hill
6 years ago – Google

9

I work out of town a lot and thus is by far the best hotel I have stayed in. Staff really nice and love the 2 hr social.