 5 877 reviews

Staybridge Suites Times Square - New York City

340 West 40th Street, New York, NY 10018, United States Access

Staybridge Suites Times Square - New York City

An Extended Stay Hotel in Times Square Manhattan
Boasting an ideal location and cool design, the Staybridge Suites® Times Square - New York City hotel is a sleek, modern extended-stay hotel that's perfect for all travelers visiting Manhattan.

Leisure travelers enjoy being so close to Times Square; Broadway theatres, Hudson Yards, Restaurant Row and Bryant Park are just a few blocks away! Take in the grandeur of New York City from the hotel's central location and see it all as you walk everywhere, even to the Empire State Building.

If you're on business in Manhattan, the hotel's location is ideal as we are within walking distance to many Fortune 500 companies. As one of the closest hotels, it's an easy walk to the Jacob Javits Convention Center.

After you've explored New York City, the hotel's studio suites, featuring pillowtop mattresses, welcome you to a restful night in the midst of this vibrant city. Take advantage of the complimentary evening receptions and stay on top of your exercise routine with a 24-hour Fitness Center that features Cybex equipment with personal TVs. You can stay connected with the free high-speed, wireless Internet access throughout the entire hotel. Book yourself an extended stay or a single night at the Staybridge Suites® Times Square - New York City hotel and enjoy the comforts of home as our guest.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    Limousine service
  • On-Site parking
  • Parking
  • Transportation - local area
  • Valet parking
  • Front desk
    Bell staff/porter
  • Concierge desk
  • Express check-in
  • Express check-out
  • Late check-out available
  • Tour/sightseeing desk
  • Work away
    24-hour business center
  • General
    Direct dial telephone
  • Interior corridors
  • Public area air conditioned
  • Hotel service
    ATM/Cash machine
  • Dry cleaning
  • Grocery shopping service available
  • Housekeeping daily
  • Housekeeping weekly
  • Onsite laundry
  • Safe deposit box
  • Shoe shine stand
  • Valet same day dry cleaning
  • Outlets
    Gift/News stand
  • Shops and commercial services
  • Sundry/Convenience store
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Events
    Evening reception
  • Meeting rooms
  • Green facilities
    Local community involvement

Rooms

  • Communication
    Speaker phone
  • Two-line phone
  • Voice mail
  • Bathroom
    Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Buffet breakfast
  • Coffee/Tea maker
  • Cups/glassware
  • Dishwasher
  • Full kitchen
  • Kitchenette
  • Meal included - continental breakfast
  • Microwave
  • Pots and pans
  • Refrigerator
  • Refrigerator with ice maker
  • Silverware/utensils
  • Stove
  • Toaster oven
  • Entertainment
    CD player
  • DVD player
  • Satellite television
  • Stereo
  • TV
  • Business
    Computer
  • Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Ironing board
  • Non-smoking
  • Safe

Recreation

  • Fitness
    Fitness center
  • Sport
    Tennis court

Food and Drink

  • Meal plan
    FREE breakfast
  • Special attention
    FREE evening reception
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge
  • Lounges/Bars

Breakfast

  • FREE breakfast

House policy

  • Check-in Time: 16:00
  • Check-out Time: 11:00

Travel with others

Children policy
1 kid ages 1 or under stays FREE

Languages spoken

  • English
  • French
  • Korean
  • Polish
  • Romanian
  • Russian
  • Spanish

Concierge tips

Get together with friends and unwind over complimentary food and drinks every Tuesday through Thursday for evening reception.

Welcome capacity

  • Number of Meeting Rooms: 2
  • Number of Sleeping Rooms: 310
  • Largest Meeting Room Size: 448 sq. ft.
  • Largest Meeting Room Capacity: 60

Parking

  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Analog internet connectivity
  • Group meeting discounts/packages available

Environment

Property's Green Action

We believe that incorporating societal and environmental factors in our business strategy and operations will play a vital role in the long-term viability of our business and the travel and tourism sector. We manage and minimise our impact on the environment by tracking and reducing the use of energy, water and waste. We also use bio-friendly cleaning materials and promote local sustainability initiatives such as low carbon alternative means of transport.


  •  Local community involvement

Certifications

Green Engage

The IHG Green Engage system is our group-wide online sustainability programme. It allows hotels to track, measure and report on their carbon footprint and utility consumption as well as recommending more than 200 ‘Green Solutions’ which help deliver greater sustainability.

The IHG Green Engage system:
• Measures energy, waste and water use
• Recommends over 200 Green Solutions to reduce the impacts our energy, waste and water use have on the environment
• Supports hotels to create environmental action plans and targets
• Promote local sustainability initiatives such as low carbon alternative means of transport
• Biodiversity: keeping the disturbance of animals, plants and their natural habitats to a minimum. A set of recommendations aimed at preserving and protecting on-site local flora and fauna and the wider regional ecosystems has been developed. This includes advice on management of green spaces and long term strategies for protecting local environments.

Most helpful reviews 8 77 reviews

Andrew Hochmuth
1 year ago – Google

9

We have stayed at this hotel a couple of times now. The staff is very friendly and accommodating. They have free breakfast, which is always nice, and watched our bags before our room was ready. Definitely a nice place to stay.

Kyle Cutler
1 year ago – Google

10

First time in NYC, stayed here for one night. The staff were friendly and accommodating. The hotel is across the street from the Port Authority bus terminal, which made our arrival quite painless. Our room wasn't yet ready, but the staff offered to store our bags while they prepared the room. The hotel is very close to Times Square, so we were able to walk to just about anywhere we wanted to go, or to any of the nearby subway stations. The room itself was spacious enough for our needs and included kitchen accommondations such as a stove, pots and pans, dishwasher, and full-size refrigerator. The bed was one of the most comfortable I've ever slept on - an excellent night's sleep after a day in the city. The view from our room wasn't great, as we faced another building, so we didn't get a lot of sunshine in the morning. But all in all a very pleasant stay.

John Byerly
2 years ago – Google

9

Loved this hotel. From the moment we pulled up till the moment we left everyone in the staff went over and above to make us feel welcome and loved. The valet was just phenomenal. The front desk people stupendous. The breakfast crew just fantastic. One of the best was the last who was bartending. She was engaging, entertaining and made us feel like we were her best friends. We will definitely be back. Thank you so much.

Gloria Moore
2 years ago – Google

9

Wow, this place was the cat's meow. I love the rooms. They were comfortable and very very updated and luxurious. The concierge and the front desk were amazing. They stored our luggage while we waited to check in and promptly phoned me when we were able to get our rooms. I like that I didn't have to keep checking back. I like that they had the Little Pantry available for my late night snacks . Only two blocks from Times Square. Kudos Staybridge!

Linda Obeid
2 years ago – Google

7

Nice hotel. Staff is super friendly and helpful. Location is 10 min walk from times square. Lots of good places to eat nearby. Room is clean and well maintained. Drawback is the elevator situation long waits and often times too full. Can be very frustrating in the mornings. Coffee and water always available and they have a small store. Checking your bags is free.

Ravikumar M L
2 years ago – Google

6

Hotel is walk-able distance from times square. Hotel included with refrigerator & kitchenette which is great. My room was right in between 2 elevators. It was making terrible sound throughout day & night. When I complained to receptionist, she told me that there is no other rooms available. Bathroom shower was not working properly, water was not going through drain. I wont expect this kind of issues with 4 star hotel

Heath Shurtleff
2 years ago – Google

10

The room was great with a pretty decent view, it was small, but that's New York City for you! The bed was really comfy and having a fridge was awesome. The staff was very friendly. Location is everything in NYC and this was the perfect location with the 42nd street subway stop just around the corner. My wife and I love Broadway and all the theaters are in easy walking distance. Also, the free breakfast was really great every morning. The only flaw is the elevators are small, but again, that's NYC for you.

Doug E
2 years ago – Google

9

Great hotel and great location. Close enough to times Square to walk there quickly and be there in minutes, but far enough away that's it fairly quiet near the hotel. Staff was all incredibly friendly and polite. Rooms had a small kitchen and the bed was very comfy. Definitely would stay here again.

Teri Daulton
2 years ago – Google

8

We love this hotel. Staybridge Suites is in a great location. It is near Times Square but on side street so it's quiet-er, but still near the action. It is right across the street from five subway stops. There are plenty of good restaurants around. They serve a complementary hot breakfast each morning. The rooms are large for NYC standards. They have a small kitchenette. They also utilize their space well for storage. The beds are comfortable The breakfast can be crowded. We have also found the lobby to be congested almost all the time as it is small.

Christopher Felts
2 years ago – Google

6

I only gave three stars because they tried their best to fix the air conditioning unit to some avail. This went on for two days. They tried their best. Second time with this company and not truly satisfied with the stay again....Holiday Inn family need to get it together ...before you end up bought out by your competitor.

Katy DeWitt
2 years ago – Google

4

It was ok. We came for our honeymoon and Was promised a room with a view and the “view” was of a brick wall.. disappointing. Breakfast was terrible. We stayed here specifically for the morning breakfast as we had many tours to head to and also didn’t want to spend extra money but ended up having to every day or wait until lunch. The breakfast was totally empty and so picked over by 8am.... every morning(4 days). We tried all the different spots they serve breakfast level one and basement and it was the same. Every time barely any food left at all except bagels and cold eggs. One day there was pancakes but they were almost black and the ones that weren’t totally black were so hard we couldn’t cut into them. Such a let down. Elevators aren’t great, takes 20 minutes to get from top floor to the 1st floor. We won’t be back next time. Only plus was housekeepers made the bed and picked up our room daily and I appreciated that. Also front desk was rude. Overall wouldn’t recommend for similar price you can find a better hotel.

Koki Tanaka
2 years ago – Google

9

I liked the location and how clean the room was. It's really close to Times Square and other popular restaurants. Also the breakfast was good and fulfilling! The only downside to the hotel is rooms are closely placed so opening and closing of other door is clearly heard even inside the room. Otherwise, staying here was great and I really enjoyed the stay.

Michelle Welti
2 years ago – Google

9

The room was small but very nice. The bed was super comfortable. Breakfast was a full buffet with lots of options and was delicious. We parked our car with the valet but just wanted to walk around the city after checking out. The hotel let us leave our bags with them all day. The staff was friendly. All and all excellent hotel. I would definitely stay again.

Stu Cavuto
2 years ago – Google

8

Stayed two nights, friends had the adjoining suite. While the rooms were not large, there was enough space for four adults to be comfortable. Front desk staff was knowledgeable and pleasant to deal with. Though the breakfast was a little above the standard buffet you see so often, the dining areas were crowded, tables hard to find and clean tables non existent. The hotel was a few block walk to Times Square through what I would consider a safe area. It fit our needs fine . 359$ Both nights taxes and surcharges included

Dri Castro - Fotógrafa de Casamentos
2 years ago – Google

9

I LOVED staying at this hotel. The service was exceptional. The manager Elizabeth was extremely helpful and patient with me, took out all my doubts and answered all my requests. That made all the difference in my trip. ;) I arrived early at the hotel, around 10am and my room was cleared. The room is very comfortable and clean. The breakfast is very varied and also has happy hour from Monday to Thursday, with wine, beer and food. The location is great, and has an entrance to metro 200 mt from the hotel (on the same sidewalk). They keep their bags at no cost after checking out. I still had a 12-hour connection in NYC at the end of my trip and was no longer staying at the hotel, but Elizabeth still allowed me to leave my bag on board the hours I was in town. Tell me if this kind of attitude does not go beyond expectations? Usually hotels make everything difficult and do not usually make exceptions. In this case they did everything to make my trip easier and made my stay in NYC even happier. I highly recommend it and next time I will return to this hotel. Elizabeth, thank you for your patience and unmatched attention to me! Eternally grateful!

Jarek Piwowarczyk
2 years ago – Google

10

Great week-long stay. The breakfast bar is complimentary and very nice. You get a complimentary drink at certain days of the week. We were greeted by a guitar-playing employee that was very helpful in getting us settled. Only thing was that the elevators were a bit slow. If staying here, stay on a lower floor to help with this. Otherwise great stay.

Kevin Spencer
2 years ago – Google

10

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... I LOVED staying at this hotel. The service was exceptional. The manager Elizabeth was extremely helpful and patient with me, took out all my doubts and answered all my requests. That made all the difference in my trip. ;) I arrived early at the hotel, around 10am and my room was cleared. The room is very comfortable and clean. The breakfast is very varied and also has happy hour from Monday to Thursday, with wine, beer and food. The location is great, and has an entrance pro metro 200 mt from the hotel (on the same sidewalk). They keep their bags at no cost after checking out. I still had a 12-hour connection in NYC at the end of my trip and was no longer staying at the hotel, but Elizabeth still allowed me to leave my bag on board the hours I was in town. Tell me if this kind of attitude does not go beyond expectations? Usually hotels make everything difficult and do not usually make exceptions. In this case they did everything to make my trip easier and made my stay in NYC even happier. I highly recommend it and next time I will return to this hotel. Elizabeth, thank you for your patience and unmatched attention to me! Eternally grateful!

Syuzanna Kaszo
2 years ago – Google

10

Was phenomenal! See images. Had most necessary items also in the kitchenette. Extra pillows and throws. Plenty space. They even had a special where they served food and drinks for happy hour all month in January. Room was clean. Only little minus was the bathroom glass doors could have been cleaned better. Otherwise enjoyable stay.

Rich Ruszkowski
2 years ago – Google

10

Amazing staff! Always helpful and always polite! I stay here for work and pleasure when in NYC! Breakfast every morning and weeknight apps and drinks are a nice benefit! Rooms are of a real decent size for NYC and are recommended for extended stays. Hotel is centrally located and within walking distance of all major subway stations and landmarks. Really need to check them out when considering a stay in the big apple!

Ines Celina
2 years ago – Google

7

I stayed for 3 nights and I have really enjoyed my time here. The check in was super fast and the lady at the front desk was very nice. They have a complimentary breakfast buffet and also serve complimentary snacks and drinks on a couple of nights. The room was clean and modern, I loved the bathroom and particularly the close up mirror. My room had a huge window and the view was okay, nothing spectacular. The room also had a kitchen with a full size fridge and freezer, a microwave, toaster, kettle, stove top and a dish washer! It came with tons of China and even pots and pans. Wish I had stayed longer to really get a use out of all the great equipment. The hotel is in walking distance to Times Square, it takes you about 5 to 10 minutes and the area around the hotel is always busy, so I never felt unsafe walking alone between Times Square and the hotel. The only real downside (hence the 4 stars instead of 5) was that my room was in front of the elevator and it was constantly beeping. Also the fridge just randomly made noises which was very distracting at night. All in all I would always recommend this hotel and definitely come back next time I'm in NYC.

Dri Castro - Fotógrafa de Casamentos
2 years ago – Google

10

I LOVED staying at this hotel. The service was exceptional. The manager Elizabeth was extremely helpful and patient with me, took out all my doubts and answered all my requests. That made all the difference in my trip. ;) I arrived early at the hotel, around 10am and my room was cleared. The room is very comfortable and clean. The breakfast is very varied and also has happy hour from Monday to Thursday, with wine, beer and food. The location is great, and has an entrance pro metro 200 mt from the hotel (on the same sidewalk). They keep their bags at no cost after checking out. I still had a 12-hour connection in NYC at the end of my trip and was no longer staying at the hotel, but Elizabeth still allowed me to leave my bag on board the hours I was in town. Tell me if this kind of attitude does not go beyond expectations? Usually hotels make everything difficult and do not usually make exceptions. In this case they did everything to make my trip easier and made my stay in NYC even happier. I highly recommend it and next time I will return to this hotel. Elizabeth, thank you for your patience and unmatched attention to me! Eternally grateful!

Andrew Hochmuth
2 years ago – Google

9

A great hotel that is close to Times Square. We felt safe at the hotel and it is very clean. There were a few cosmetic issues but nothing major. The breakfast was pretty good but we have had better elsewhere.

jean ann meier
2 years ago – Google

7

The location wasn't great (times square and next to a parole office) but it was very convenient for tourist stuff. The room was pretty large and had everything one might need plus more. The staff was very accommodating. It wasn't a very sustainable location however, didn't even have the option of reusing towels.

Jodi Bohon
2 years ago – Google

8

The hotel was nice, but there was quite a wait for the elevators, especially when checking out - allow extra wait time in the morning. Very friendly and helpful staff. Beautiful morning coffee in the sidewalk seating area outside. It is across from the bus terminal, which is extremely convenient if you are coming in by bus. Plenty of cabs around in the morning.

Tony Bango
2 years ago – Google

10

Spontaneously made a trip down to the city and booked a room here when we arrived. Great location just outside Times Square. The staff was amazingly friendly and professional! Very impressed with the room and the bed for the price we paid! Will most likely be staying here again during future visits!

C N
2 years ago – Google

8

Rooms are small but clean. The elevators run on the slow side. There is a free breakfast buffet every morning. It's a short walk to most midtown attractions, including Times Square, Rockefeller Center, Macy's, and the Empire State Building. The only negative is the street where it's located. There is a 24 hour adult movie theater only a block away that's below street level, which creeped me out every time I walked past it because I kept envisioning some deranged creep running up to me and shoving me down the steps and out of view, never to be seen again. But that's the neighborhood, not the hotel. The hotel itself is fine.

Mark Hotz
2 years ago – Google

7

Great location to attractions. Very friendly staff all around. Small elevators that we're always crowded, had to take the stairs a few times. Free happy hour was probably the best part.

Marcus Sands
2 years ago – Google

9

Excellent location! Friendly staff that will do everything to make your stay enjoyable. Clean rooms with super comfy beds. Don't forget the free laundry machines. Breakfast was great also!

Joe Murray
2 years ago – Google

10

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Small but well kept rooms. I felt like it was very clean..especially the bedding was white, crisp, and it has a small efficiency kitchen..including an apartment size refrigerator and freezer, microwave, stove top, dishwasher...cabinets with utensils, plates, glasses pots. Close to Lincoln tunnel, fair walk to Times Square and Hells kitchen, perfect walk to enter the North part of High-line. Serving a nice breakfast buffet in 3 areas of hotel as well as a nice 5 pm selection of drinks and finger snacks. Enjoyed and would return.

F W
2 years ago – Google

8

Close but not too close to Times Square. Easy subway access. Staff were friendly and attentive. Decent breakfast served. Car service to the airport.

Nisha Chand
2 years ago – Google

5

We had a suite with a view however there wasn't any view just a tall building, cant complain it's Manhattan. Bathroom on the smaller side. Staff were helpful.

Larry Fertel
2 years ago – Google

8

Nice hotel, convenient location near times square, rooms are in good shape. Decent breakfast included in the price of a room. Staff is attentive and helpful with any questions.

Zach Richmond
3 years ago – Google

7

Hotel is located two blocks away from Times Square. 20 minute walk to American Museum of Natural History and Central Park. Service is awesome. Beds and pillows are so comfortable and the concierge helped us with everything. We had never been to New York and they helped us plan the whole trip for the whole week we were here. Would definitely recommend to anyone.

tasha matthew
3 years ago – Google

8

Not much of a view unless you like starting into other buildings. The room was nice, the shower was weird to say the least. It doesn't come with a tube they basically just put a curtain up and a drain into the floor in the bathroom. They have nice offerings at the hotel. Special nights with free food and wine and beer. It was okay.

Gustavo Reyes
3 years ago – Google

8

Good service, good complimentary evening drinks and snacks. Morning breakfast was sparse and not refilled quickly enough. View was not good but still a very nice hotel that I would definitely stay at again.

Tracy Matyiko
3 years ago – Google

8

Small but well kept rooms. I felt like it was very clean..especially the bedding was white, crisp, and it has a small efficiency kitchen..including an apartment size refrigerator and freezer, microwave, stove top, dishwasher...cabinets with utensils, plates, glasses pots. Close to Lincoln tunnel, fair walk to Times Square and Hells kitchen, perfect walk to enter the North part of High-line. Serving a nice breakfast buffet in 3 areas of hotel as well as a nice 5 pm selection of drinks and finger snacks. Enjoyed and would return.

Anne Lorigan
3 years ago – Google

9

Perfect! It's a mini apartment! Clean, safe and convenient is this hotel. Staff treat you very professionally and friendly. My rooms in the past have been quiet. There is a full kitchen with a full sized fridge, oven and microwave. Pots, pans, cooking and eating utensils are there I had a King sized bed, a view and a huge tv. The bathroom was clean and ready for use. There is a shower rather than tub. I'm fine with a shower as long as I have that kitchen.

Rahul
3 years ago – Google

5

Good location and very close to most attractions. Our double room for four adults was on the small side. One of the beds was propped up close to the air-conditioning unit which was loud and very cold for the person sleeping next to it. On two occasions we were not supplied with the correct amount of towels and took time for them to arrive once the call was made. Breakfast is good and although there were many guests there are three dining rooms to chose from (one is located in the basement). Great complimentary drinks and snacks available after 6pm on weekday nights.

Jessica Boyer
3 years ago – Google

4

Check in was at 4. So we got there at 4 and was not given our room key for an hour. The staff was very polite though. Room was nice and clean. Elevator is very small so might take a bit to get to your floor. Over all the experience was good but having to wait and hour was not great.

Mary Monroe
3 years ago – Google

7

Convenient location and walkable for Times Square, Central Park, theaters. Desk staff were friendly and helpful, but had to call and request clean towels, coffee. Suites are very convenient for multiple days stay. Breakfast included was limited, but adequate.

Krithika Subramanian
3 years ago – Google

8

Loved the experience here. Best location to travel around Manhattan. Rooms were spacious enough and taking the room with the view was totally worth the money. Only annoying thing was the non-functional and insanely slow elevators during 8 a.m- 10:30 a.m. Overall a great hotel and would totally suggest :)

Lois Wisler
3 years ago – Google

9

Our room was spectacular, especially since it was equipped with a fully stocked kitchen, including a dishwasher! Our room was spotless and we even had our choice of pillows! Best of all, excellent customer service and friendly, helpful staff! Conveniently located across the street from the bus depot. I will definitely stay at Staybridge in the future.

arthur meadows
3 years ago – Google

7

Rooms and service were very nice! The breakfast was great with much variety. Located only a few blocks from times square which was great.

Walter Monteiro
3 years ago – Google

10

I love this hotel. Close to Times Square, Port Authority and Hell's Kitchen. Complimentary breakfast and drinks/appetizers at happy hour. Not so expensive.

Pily Pintagro
3 years ago – Google

9

The staff is amazing: always kind and helpful . The best is the location : is close to everything!!! You will no spend anything om bus, metro or taxi. Plus the breakfast buffet is good and you can grab extra frut or yogurt for later. And in the afternoon they have like a happy hour where you can have a soda and sandwich or a glass of wine for Free!!! Extra savings!!!! Love this hotel

simcoeice
3 years ago – Google

8

Stayed here for 4 days from Toronto. Great central location, nice breakfast is included. 3 choices of eggs, turkey bacon as an option one of the days, and large selection of fruit. Would stay here again! Thanks NY for the memories.

Kathryn Rogers
3 years ago – Google

8

The room very clean with a very good small kitchen. But the best in this hotel is not your infrastructure, the best it's your employees team. Throughout my stay (8 days), all kinds of needs that I or my family had, they did their best to help. I my next travel to NY certainly i will choose this hotel. I recommend Ms Cristal, Mrs Alex and Brad and in special Ms Jessica..

Fredric Levi Gant
3 years ago – Google

9

Great looking hotel, amenities and pricing are 2nd to none. It is home away from home and staff that a geared up to make your stay exciting. The breakfast alone is wonderful. Ask for Jacqueline during breakfast time. She is a woman wonderful, and caring individual that loves what she does. Her energy is contagious.

Sharon p
3 years ago – Google

7

Great location. Really nice hotel.Breakfast and Manager's reception are included in your room rate which is a nice perk. Although the breakfast buffet leaves much to be desired. Typical carton scrampled eggs, sausage patties,cereal.Cut up fresh fruit was flavorless.coffee tasted watered down. The Manager's reception was the highlight of the two. All in all I would definitely recommend this hotel when staying in Manhattan.

John Pennetta
3 years ago – Google

9

Great location close to Times Square. Rooms are a little on the small side but clean. The free breakfast is the standard fare of prefab scrambled eggs and meat, cereal, muffins, bagles, etc. Price is reasonable for the area.

David Thomas
3 years ago – Google

10

Having stayed at this hotel multiple times I really feel it is worth the 5 stars. Rooms are good, bathrooms are clean, staff are friendly. The hotel is kept clean, both the public areas and the rooms. Staff are all very friendly while remaining professional. Breakfast is included free of charge which is a good bonus. If it's not to your taste (as it is not to mine) then eat breakfast out. You're in NYC and spoiled for choice. The only drawback is the painfully slow lifts/elevators. There's a real problem here. One morning I waited 9 minutes with another guest. It felt like an eternity. Having said that, I keep going back. Just shows how good everything else is.

dat ma
3 years ago – Google

10

Prime location next to many great restaurants, theaters, bars, and attractions. Very clean and helpful staff.

Jess Jones
3 years ago – Google

4

Not the best hotel to stay in the city. Very small, our room was next to the house keeping closet and constantly heard noise. The showe made me feel clusterphobic, it's super tiny!! Guests are all paranoid tourists who thinks every New Yorker is out to get them. The customer service was great only pro I have. Find a better place to stay in NYC-this is not the one.

Anna Klimczuk
3 years ago – Google

10

Affordable for NYC. Friendly staff. Nice selection of food for continental breakfast.

Kevin Thomas
3 years ago – Google

9

Excellent service and courteous staff. Located next to Port Authority bus terminal and near train station. Great experience for tourist.

Scott Logan
3 years ago – Google

10

Great hotel - close to convention center and Times Square. Most comfortable sheets I've had in a hotel in a while.

Yaron Lavi
3 years ago – Google

9

Clean and well maintained Good breakfast and nice events afternoon that include wine and snacks. Staff is always helpful

James Hertwig
3 years ago – Google

9

Very nice staff, they even offered us free breakfast when we did a very early check in. Never got to experience the evening reception as we were there on the weekend :( As reviewed by others the elevators did take awhile depending on time of day.

KARSTEN LIPSKY
3 years ago – Google

9

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... The only negative thing I have to say is the elevators are very loud and slow. Everything else was wonderful. Friendly staff, good breakfast, clean rooms. They have free breakfast and a complementary happy hour with food. They also have a free laundry room, it was nice not having to come home and wash clothes. I had surgery on Oct 4th and the next morning the manager brought breakfast up to me so I did not have to make the trip downstairs and then told me to let him know if I needed anything else. I thought that was extremely sweet and compassionate. When we were getting ready to leave for the airport a member of the staff let us know they had a car service that would get us there at a flat rate. He then got the car in order and loaded up all of the stuff for us. It was way cheaper than what the cab ride from the airport to the hotel cost. Next time I am in NYC I know where to stay.

Jennifer Brown
3 years ago – Google

10

Beautiful modern rooms with well-appointed kitchenette. Friendly staff, lots of complimentary extras like guest laundry, hot breakfast and cocktail hour. We enjoyed our stay here very much.

Kristin ELlis
3 years ago – Google

10

The only negative thing I have to say is the elevators are very loud and slow. Everything else was wonderful. Friendly staff, good breakfast, clean rooms. They have free breakfast and a complementary happy hour with food. They also have a free laundry room, it was nice not having to come home and wash clothes. I had surgery on Oct 4th and the next morning the manager brought breakfast up to me so I did not have to make the trip downstairs and then told me to let him know if I needed anything else. I thought that was extremely sweet and compassionate. When we were getting ready to leave for the airport a member of the staff let us know they had a car service that would get us there at a flat rate. He then got the car in order and loaded up all of the stuff for us. It was way cheaper than what the cab ride from the airport to the hotel cost. Next time I am in NYC I know where to stay.

Chris Adams-Salmon
4 years ago – Google

9

Staff are kind and helpful, it can be busy especially at breakfast bit apart from that the rooms are nice, spacious and worth the money, and it's location is amazing

Matt Z
4 years ago – Google

8

Hotel was fine. Water was gross and cloudy. Breakfast wasn't very good but was included with the room. Free wine and beer in evening. Good proximity to Javits.

Audra Stania
4 years ago – Google

10

I started planning our NY trip a year in advance and had been looking at hotels and rentals by owners off and on during that time. I was looking for a hotel that wasn't going to break the bank but where we would feel comfortable and be able to have a nice break from the city when we needed it. I finally decided on the Staybridge Suites because I couldn't find a better price for the type of hotel we wanted and the price included breakfast every day. We were over the top happy with our choice! The hotel was clean and quiet, the beds were comfortable, everyone we met there (staff and other guests) were friendly and helpful and it was the perfect location for us: right off of Times Square and in the middle of Manhattan. We were also able to pack lightly and utilized the free laundry room one morning to do a load of laundry while we enjoyed our free breakfast. I rarely write reviews for anything but our trip was flawless and having a great hotel to go back to at the end of the day was the icing and the cherry on top. Thank you Staybridge for helping me make my son's graduation present the ultimate!

Charmaine Andrews
4 years ago – Google

8

First holiday alone for me and my sister. New York was very daunting for us. The hotel stall helped make our stay amazing. Made us feel welcome and at ease. Helped us to plan trips and gave advice on what to do. Amazing. Clean rooms perfect size

Dwayne Edwards
4 years ago – Google

7

Nice hotel situated near the heart of times square. Very easy to get everywhere. The hotel itself isn't overwhelming so do not go expecting that, but for what you pay for its good. The staff are all lovely and the breakfast and snack options are decent. There is also a gym in the basement, but the machinery is limited.

Phillip Guyton
4 years ago – Google

9

love this place, cheap but full equipped room, good internet, laundry room you can use and they seem to have non stop little events great ihg place to stay in NY

Kushal Arora
4 years ago – Google

10

Very good hotel at great location... Public transport is easily accessible

Andreas Wild
5 years ago – Google

8

Good hotel for a visit to NYC. Location is great. The room was not as clean as I'd expect it from my past experiences at other Staybridge locations. Breakfast is unexceptional, however I was positively surprised at the evening reception. Since the building is about 40 floors tall, it can take some time to go from one of the top floors to 1st with the elevator (depends on the number of stops). The hotel is next to the Port Authority bus terminal, so there are convenient options to go from/to the airports by bus (it took slightly longer than 1h to go to JFK with the Airporter bus). Would stay here again.

Daniel Subramaniam
5 years ago – Google

4

Dreadful location, right next to the port authority, the neighbourhood is bereft of decent restaurants and late at night you will need to navigate past all sorts of unsavoury types to get back to your hotel. The staff are not particularly friendly (or competent); on check in I was given someone else's room - just glad that they were not in the room when I let myself in! I immediately went back to the reception to complain about the error expecting a very embarrassed front desk to apologise but was greeted with a shrug. Makes you wonder how often this mistake occurs.

Susan Pollack
5 years ago – Google

9

great hotel- top notch service and staff! rooms were very nice.. great breakfast and fitness facility... great place to stay in the city!!!!