 4 740 reviews

Suite Novotel Paris Porte de la Chapelle Hotel

1 Impasse Marteau, 75018 PARIS, France Access

Suite Novotel Paris Porte de la Chapelle Hotel

Just 10 minutes from Parc de la Villette and 15 minutes from Montmartre, discover the Novotel Suites Paris Nord 18ème hotel. Located in the 18th arrondissement, 1.9 mi (3 km) from the Gare du Nord train station and the Stade de France, this 4-star hotel boasts spacious and modern Suites measuring 323 sq. ft. (30 m²) with fiber-optic Internet and free TV package (Canal+). Close to the Villepinte exhibition center and Charles de Gaulle Airport, choose your perfect stay at Novotel Suites.

Hotel

  • Internet
    FREE WiFi
  • High speed wireless
  • Internet services
  • Transportation
    Indoor parking
  • Parking
  • Front desk
    24-hour reception
  • Express check-in
  • Express check-out
  • Work away
    Photocopy center
  • General
    Adjoining rooms
  • Hotel service
    Doctor on call
  • Safe deposit box
  • Security
  • Serviced apartments
  • Travelling with others
    Pets welcome
  • Accessible
    Accessible facilities
  • Elevators

Rooms

  • Communication
    High speed Internet
  • Bathroom
    Bathtub
  • Hairdryer
  • Shower
  • Entertainment
    Cable television
  • FREE newspaper
  • Satellite television
  • TV
  • Green facilities
    Eco-friendly bath amenities
  • Eco-friendly cleaning products
  • General
    Air conditioning
  • Alarm clock
  • Non-smoking

Recreation

  • Wellness
    Spa

Food and Drink

  • Green food
    Organic food option
  • Outlets type
    Lounges/Bars
  • Restaurant

House policy

  • Check-in Time: 14:00
  • Check-out Time: 12:00

Cancel policy
No cancellation charge applies prior to 18:00 (local time) on the day of arrival. Beyond that time, the first night will be charged.

Travel with others

Children policy
Accommodation and buffet breakfast are free for two children under the age of 16 staying in their parents' or grandparents' room and having breakfast as a family.

Payment type

    

Languages spoken

  • English
  • French
  • Spanish

Environment

Property's Green Action

To protect the environment, we are reducing water use, energy consumption and recycling waste with the goal of limiting our carbon footprint. We integrate sustainable development into our operating procedures, contribute to preserve local communities and the natural ecosystems in which our hotel is located. With all sister hotels, we have already planted three million trees as part of a global reforestation project supported by the United Nations. The last but not the least, we engage our partners and suppliers in their sustainable development strategy and integrate them into the responsibility chain.


  •  Organic food option
  •  Eco-friendly cleaning products
  •  Eco-friendly bath amenities

Certifications

Planet 21 Bronze

AccorHotels created an action plan that offered 76 actions to promote sustainable development, tailored to the hotel context. It sets out 16 mandatory actions for achieving the “Bronze” level, which must be obtained before moving on to the higher levels. Those initiatives are structured into 4 pillars & 2 axes:

- PEOPLE: Raise employees’ awareness of eco-friendly practice
- CUSTOMERS: engage guests in a sustainable experience
- COMMUNITIES: work hand-in-hand with local Communities for a positive impact
- PARTNERS: co-innovate to open up new horizons

- BUILDING: Move towards carbon neutral buildings
- FOOD: Strive for zero food waste & healthy sustainable food

Then, to go even further, each hotel selects other actions from over 60 additional initiatives. This flexible system enables it to build its own program in line with AccorHotels’ commitments, but also reflecting the hotel’s local characteristics:
- Its prior level of progress on sustainable development
- Its priority areas for improvement
- The environment and local issues

A weighting mechanism establishes the action achievement level with a score that places the hotel around the higher levels. Each level marks the progress hotels are making in implementing the Planet 21 program.

Most helpful reviews 7 40 reviews

A Google User
1 year ago – Google

6

Stayed in this hotel for three nights. Secure hotel, close to subway and small shops. Spacious family rooms with separating curtains. Excellent baths. Friendly staff. Breakfast was good as much as you can eat. Bit let down by the house keeping, but nothing major. Location isn’t great unfortunately I wouldn’t recommend if you have family with you.

richard hagerty
1 year ago – Google

5

Staff is friendly and the morning food is decent. Neighborhood has my wife afraid to come back after dark. Lobby had a weird smell. Rooms are decent, couch is old and worn out. Not a great area of town.

Arman van Dijk
1 year ago – Google

6

Decent hotel. Breakfast has limited options. Rooms are clean, spacious and comfortable. The area is quite annoying though, if you don't have access to a car, you'll have to walk through a very poor part of Paris where a lot of junkies and types alike walk around.

Andrew Price
1 year ago – Google

7

The hotel is very good value for the price. The rooms are large, with separate bath and shower in the bathroom. There is a small fitness room with a tread mill, cross trainer and excerise bike. The WiFi is free, fast and stable. There is a very secure carpark below the hotel and the hotel itself is very security conscious and requires the room key to use lifts, stairs and fitness room. The only down side is the location. The hotel is situated across the road from a fenced off slum. The walk to the nearest metro station takes you directly past the area. It is definitely not a place you want to walk through on your own at night.

Zoe Williams
1 year ago – Google

8

nice hotel for a good price. location lets it down a bit

bernard berkein
1 year ago – Google

5

The rooms are great. Spacious. Clean. Modern. The breakfast is disappointing. Cardboard plates and cutlery and a min selection to choose from.

Ivan triawan
1 year ago – Google

5

Room was clean and spacious for family. Quite far from metro station. Bus / tram was good option. No minimarket / restaurant near the hotel. Room game in the lobby.

richard hagerty
1 year ago – Google

6

Staff is friendly and the morning food is decent. Neighborhood has my wife afraid to come back after dark. Lobby had a weird smell. Rooms are decent, coach is old and worn out. Not a great area of town.

Jatinder Sachdeva
1 year ago – Google

7

Very cooperative staff in a nice hotel located in a poor location if visiting as a tourist

Dan Bora
1 year ago – Google

5

Stayed here for 3 nights. There are good things to say about it. The room was clean, the staff was ok, shower had good pressure and plenty of hot water, and despite what others said, the shower was pretty large. However, there is not much privacy, as the shower door opens directly in the room and is kind of semi-transparent. Also, the neighbourhood is pretty sketchy. We had to walk a few hundred meters from the metro to the hotel through a very dirty place. Not recommended to go through there at night

Sindhujha Jayaraman
1 year ago – Google

9

Good place. Cleaning is done regularly. This comea under zone 2. U can buy paris visite pass accordingly. Zone one bus stop is just a few min away. Porte de la chappelle. U can buy just paris pass alone

Cristiana Chivarria
2 years ago – Google

8

Comfortable and clean rooms. Shower had good pressure and hot water. Breakfast is 15£ all you can eat, wide variety of breads and pastry.

santosh h
2 years ago – Google

9

Loved this property for the hospitality, location and rooms. Spacious rooms with all necessary amenities. Staff was very helpful and accommodating.

Sissi
2 years ago – Google

10

I stayed there for 2 nights. The staff are very friendly and helpful and speak many languages. The room we stayed in was very clean and tidy, nice and big and looked exactly like the pictures. In my room there was a king sized bed for the couple and a sofa bed for the kids. At first we didn't know how to set it up but so one half of the bed was higher than the other one but on the 2nd night we figured it out and found out that you actually have to lift the legs up. There was also a TV. There is a mini fridge that only has a small water bottle inside. A coffee machine and a kettle. The bathroom had a bath tub and a shower, with a traditional sink and mirror. The toilet was separated into another small room which had a sink next to it as well. They have a small gym with a few machines and a loud Bluetooth speaker that is easily connected to your phone, they have towels rolled up for you next to some sanitary wipes to wipe the surface of the machine that you are about to use, the gym also has a water machine if you are thirsty. Sadly they don't have a pool but that is ok. The car park is extremely secured, there are many cameras and has a double barrier for extra security. The hotel is very near a train station and some bus stops. And we had to take 2 trains to get to the Eiffel Tower as they didn't recommend us to drive there as it would be very hard to find a place to park. Overall I really enjoyed my stay in this hotel and if I ever return to Paris I will definitely stay there again.

Heather Miller
2 years ago – Google

6

The hotel rooms are pretty nice on first glance. Big and comfortable. But some aspects of the rooms aren't well thought through. For example, the shower floor in my room was uneven, draining outside of the shower, in front of the bathroom door. Accidentally wet all of my work clothes before I put them on in the middle of winter. Not nice. And yes, the location can be quite stressful with all of the homelessness directly in front of the hotel.

Alan DeGabriele
2 years ago – Google

8

Cheaper alternative, area is not the nicest but the rooms are quite comfortable

budi santoso purwoatmodjo
2 years ago – Google

9

To be honest I would like to stay in this hotel again for paris trip. The room is quite wide for me, good bed, they offer bathup also so wr can ge relax after all day walking around city. Actually the location is quite scarry and there are many beggar & drunk person but do not afraid just stay cool and walk straight. It is useful for me. This hotel is recommended for us.

Tej Singh
2 years ago – Google

10

Nice location, comfortable rooms & testy foods

Ali Hussain
2 years ago – Google

7

Nice and clean. Lovely staff very helpful. A Metro station is close by, 10 minutes walk or less. Car park cost 18 Euro a day. The neighbourhood is a little dirty like the rest of Paris. There is a refugee centre near the Metro station, however there is no problems and for extra assurance the police is always in the area. It's safe place and clean.

Rohan D'Souza
2 years ago – Google

7

Good hotel, nice rooms, and good service. Location left a bit to be desired. Next to a shanty town full of homeless and refugees. Always took a cab or Uber to Paris central or Montmarte.

ASJAD RAZA
2 years ago – Google

5

Hotel is ok but surrounding is not very nice, very congusted area. Only car park is in the basement which you have to pay. Bus stop and metro are nearby. Rooms are not very big, also bathrooms are not great, Its ok for a night in Paris.

Mik Scarlet
2 years ago – Google

7

A great hotel, with wonderful wheelchair accessible rooms. The local area is a little run down with a great deal of homelessness just outside but for a business user needing access to the nearby exhibition centre it's perfect. It's also perfect for an overnight if you're driving through it around Paris as it is very close to many main routes. Not for single travellers who want to taste Paris life on their own though.

Derrik Stevenson
2 years ago – Google

6

Nice room sizes and comfortable beds. Not the best area of town, and can can be a scary walk to the metro at times.

Brian Smith
3 years ago – Google

5

Exactly what you would expect from a Novotel. Average bed, average service...good Wi-Fi though. Located in a bit of a sketchy area.

Navneet Somani
3 years ago – Google

6

Ok. Rooms were good. 5-10 min walk from bus stand/ metro station. Next time I will have less preference as tourist hotel being at distance from tourist location.

Psy Healen
3 years ago – Google

10

Really classy rooms but lack of essential things like forks and knives I the room no glass ever you gave to go to the welco.ing to have some plus the pass stop working

Pancham Taneja
3 years ago – Google

6

Nice hotel to put your head down for the night but location is not so good​. All the taxi drivers told us not to venture out after evening in the area. We cabbed it mostly as were not sure of the walk to the metro station. Courtes and helpful staff made the stay comfortable

Amr Eid
3 years ago – Google

9

Great hotel. Very helpful staff. Nice rooms and breakfast

Martha Molina
3 years ago – Google

7

Novotel Hotel was really goood, the rooms always clean, the service was excellent and the location was near from the airport but far from the center

scott shiels
3 years ago – Google

7

Really nice hotel. Not a nice area lots of homeless living in tents just outside. Felt very uncomfortable walking through la chappelle would not do it at night

Kunal Panchal
3 years ago – Google

8

- Hotel is very nice. - Location of the Hotel is not nice & does not feel like safe, as there are many slum / poor region around where people doesnt seem to be nice. - People staying on streets

Antonio Marcos Moreiras
3 years ago – Google

6

The hotel has good price and it is at a 5 min walk of the metro station. The rooms are not clean, there is cigar smell all over the room, and urine smell at the bathroom. There is lack of soap in the shower, the maid sometimes put a new one, sometimes not. The maids do not respect the do not disturb sign in the door.

Rizki Topanda
3 years ago – Google

8

cheap n value... very nice.

Reatul Karim
3 years ago – Google

7

Clean. The rooms are very nice. However, I had to wait 40 minutes to get my room although I arrived 2h later than the beginning of check-in time.

Tobias Scheer
3 years ago – Google

10

Very nice hotel. Locationwise it is not so good but rooms are great! Very affordable.

Gerald Croes
3 years ago – Google

8

Heating to high, room was very warm. Could not be controlled with the regulator in room. It remained hot after lowering the temperature.

Panda Master
3 years ago – Google

8

Pretty good rooms are nice and staff are friendly pretty shady area if I do say so myself

Janis Tipton
4 years ago – Google

4

Hotel itself is good but location is really bad.

Poh Wei Rhys
4 years ago – Google

10

Room is spacious and nice. Good stay

Vincent BARON
4 years ago – Google

6

Environnement extérieur à faire peur !! Bidonville et saleté. Paris n'est pas à la hauteur des autres villes européennes comme londres par exemple. Nous n y retournerons pas pour cette raison sinon le personnel est sympa et les chambres très correctes pour le prix.

cassie ADAMS
4 years ago – Google

9

The comfort is perfect. Standing shower and bathtub all in together. Great! Microwave! Nice

A Google User
8 years ago – Google

7

i take this hotel with my wife for our hoonymoon it reat and confortobal but if you want to use the metro it's to far from the hotel around 10 menet wallk regards

A Google User
8 years ago – Google

7

Kinda far away from paris