 9 948 reviews

Kimpton MUSE HOTEL

130 W. 46th Street, New York, NY 10036, United States Access

Kimpton MUSE HOTEL

Kimpton Muse fuses the energy of thriving Midtown Manhattan with a communal vibe that makes New York feel like your new best friend. Equal parts elegance and whimsy, we spark your imagination with holiday celebrations, in-room glamour services and our own restaurant. When you return from exploring Times Square, Broadway and other storied sights that surround Kimpton Muse, our outgoing staff will greet you like the kindred spirit you are.

The excitement of Midtown Manhattan surrounds The Muse Hotel. Located in the heart of the New York Theater District hotel guests are within easy walking distance of Broadway and Manhattans most popular arts and attractions are just steps away-think Times Square; Broadway theaters; Rockefeller Center; Radio City Music Hall; Carnegie Hall; Bryant Park; the New York Public Library and the Museum of Modern Art.

Hotel

  • Internet
    FREE WiFi
  • High speed Internet
  • High speed wireless
  • Transportation
    On-Site parking
  • Parking
  • Valet parking
  • Front desk
    24-hour reception
  • Bell staff/porter
  • Concierge desk
  • Late check-out available
  • Storage space
  • Technical concierge
  • Work away
    Business services
  • General
    Air conditioning
  • Connecting rooms
  • Direct dial telephone
  • Interior corridors
  • Non-smoking rooms
  • Public area air conditioned
  • Hotel service
    24-hour security
  • ATM/Cash machine
  • Dry cleaning
  • Full service housekeeping
  • Housekeeping daily
  • Public address system
  • Safe deposit box
  • Security
  • Valet same day dry cleaning
  • Wakeup service
  • Travelling with others
    Babysitting service
  • Children welcome
  • Pet amenities available
  • Pets welcome
  • Accessible
    Accessible facilities
  • Accessible parking
  • Accessible rooms
  • Elevators
  • Events
    Catering services
  • Conference facilities
  • Evening reception
  • Meeting rooms
  • Green facilities
    FREE bicycles

Rooms

  • Communication
    Two-line phone
  • Voice mail
  • Bedding
    Branded mattress
  • Cribs
  • Super comfy bed
  • Special features
    Blackout drapes/curtains
  • Soundproofed room
  • Bathroom
    Bathrobe
  • Hairdryer
  • Private bathroom
  • Separate closet
  • Food & Beverage
    Espresso machine
  • Minibar
  • Entertainment
    Premium movie channels
  • Satellite television
  • Stereo
  • TV
  • Business
    Desk with lamp
  • Spare electrical outlet available
  • General
    Air conditioning controlled in room
  • Converters/ Voltage adaptors
  • Electrical adaptors available
  • Ironing board
  • Non-smoking
  • Safe
  • Turndown service

Recreation

  • Wellness
    Health club
  • Massage services
  • Fitness
    Fitness center
  • Cultural
    Children's program

Food and Drink

  • Meal plan
    Continental breakfast
  • Full american breakfast
  • Special attention
    FREE coffee every morning
  • FREE evening reception
  • Services
    Room service
  • Green food
    Local and seasonal food
  • Organic coffee
  • Kitchen facilities
    Ice machine
  • Outlets type
    Cocktail lounge
  • Lounges/Bars
  • Restaurant

Breakfast

  • Continental breakfast
  • Full american breakfast

House policy

  • Check-in Time: 15:00
  • Check-out Time: 12:00

Cancel policy
Must cancel by 6pm local hotel time 48 hours prior to arrival date. Late cancel is subject to one night room and tax charge. Some rates have different cancellation policies - please refer to confirmation. Rates are subject to change with reservation modification.

Travel with others

Children policy
Kids 17 and under stay free occupancy permitting

Pets are allowed upon request. Charges may be applicable.

Payment type

       

Languages spoken

  • English
  • Spanish

Concierge tips

Gather and enjoy complimentary wine every evening from 5-6 pm in our living room lobby. It's a chance to shake off the stress of a long flight, relax after a day of exploring or gear up for a night on the town. As the wine pours, conversation flows. It's all in the spirit of helping you unwind, smile and maybe even meet a new friend or two.

Welcome capacity

  • Number of Meeting Rooms: 5
  • Number of Sleeping Rooms: 200
  • Largest Meeting Room Size: 924 sq. ft.
  • Largest Meeting Room Capacity: 120

Parking

  • Accessible parking
  • On-Site parking
  • Parking
  • Valet parking

Amenities

  • Video conferencing

Environment

Property's Green Action

When you're staying or dining with us, rest assured we are doing everything we can to create a sustainable experience. We use nontoxic cleaning supplies, extensively recycle, minimize our water consumption, and serve organic coffee.


  •  Local and seasonal food
  •  Organic coffee
  •  FREE bicycles

Certifications

Green Key Eco-Rating Program 5

With more than 1,200 hotels certified in Canada since its inception in the 1990s, the Green Key Eco-Rating Program awards hotels an environmental rating of one to five Green Keys. Green Key members are then given guidance on how to "unlock" opportunities to reduce operating costs and environmental impacts - and in turn earn more keys.

The Green Key audit looks at nine major areas of sustainable hotel operations:
• Energy conservation
• Water conservation
• Solid waste management
• Hazardous waste management
• Indoor air quality
• Community outreach
• Building infrastructure
• Land use
• Environmental management

Most helpful reviews 9 48 reviews

Wilson C
4 months ago – Google

9

Pet friendly. Exceptional service from staff. Rooms are a class mix of contemporary and classic. Not complaints it’s practically a 5 star hotel if it had random extras like on-site spa

Brianna J
5 months ago – Google

10

WOW, what a great experience. We were so pleased with this hotel. We had to head to NYC for one night for business and just chose this hotel on a whim and it was beautiful inside, quiet in the rooms, and the hotel staff was beyond nice. We will return for sure.

keeton mcneal
5 months ago – Google

9

Wonderful Staff! Angel is the best! He was very helpful and out going. He gave us great suggestions of places to dine in the area. The rest rest of the staff was incredible as well. The rooms are amazing! They are very large with beautiful decor and comfortable beds with awesome views of the city. Definitely will be back to stay in the summer or fall!

Ginny Hutt
7 months ago – Google

10

We REALLY enjoyed our stay at the Muse! Our room was very very comfortable, beautifully decorated, super clean, and quiet. Great view down 46th street too! The hotel staff was very friendly and accommodating. The hotel had a great location - so close to everything we wanted! We’ d love to return and highly recommend the Muse! Thanks for a great weekend!!

Jonathan Cooley
8 months ago – Google

9

My family and I stayed here over Thanksgiving. The hotel is extremely nice and clean. The service was excellent, with the front desk staff greeting us by name every time we entered the lobby. The location is amazing, especially for first time Manhattan visitors. It is just half a block off of Times Square and a very easy walk to anything in Midtown. I highly recommend!

Jennifer Brenda
2 years ago – Google

8

We visit New York frequently to see our grandchildren and have stayed in most of the nice boutique hotels. The Kimpton Muse Hotel stands out for comfort, style and warmth. It will now be our home away from home in Austin. Beautifully appointed with great attention to detail and much more comfortable than most of the other trendy hotels. The innkeepers are just delightful, too.

Kelsey Trexel
2 years ago – Google

10

I don't generally review hotels but our experience at Kimpton Muse exceeded every expectation from the moment we checked in. Every member of the staff we interacted with from the front desk to in the restaurant made sure our experience was nothing but great. The rooms were spacious and comfortable and the breakfast down at the restaurant was so good we chose to eat there every morning before venturing out. Great location if you want to be close to the action. Highly recommend. We will be back!

Charles Valentine
2 years ago – Google

10

Great hotel and a great location. It was so close to Broadway shows I was able to catch a last minute deal and just walk over. Everything was impeccably clean and the staff was all very friendly. I'll definitely stay here again.

Elsy Chow
2 years ago – Google

8

Great location! My family stayed here the first week in July. It is a cool hotel in a great location, close to Times Square and the theater district. They had a great complimentary wine service every evening. Good sized rooms with Queen beds which is rare. Beautiful modern bathrooms with amazing water pressure and rainfall shower heads. Friendly, helpful staff, great maid service. Cons: Broken elevator the entire 10 days we were there making travel up and down between lobby and room SLOW and HOT with one working elevator for our floor. Sometimes people had to wait as elevator was full during busy times. Computer problems during check in so only had one person able to check people in causing delays. A bit noisy at night but to be expected since so close to times square. Pet friendly hotel which is nice.

Rajeev
2 years ago – Google

8

Nice hotel with a nice quaint bar and restaurant. Went there for breakfast. Food was good but nothing special. Prices were very reasonable and the service was good. Polite waiter that was attentive. Would visiting again. Definitely want to try the bar.

Justin Sykes
2 years ago – Google

10

Rooms were great! Service was spot on, I even got extra chocolate from my houseman. Beds were a big hard. Room was nice and clean. Totally dug the Bluetooth speaker in the room. Drinks at the bar we're great with a nice selection. I had a glass of Merlot that was to die for. Over all great location and great hotel. Would come back again and share with others.

Samantha Cole
2 years ago – Google

9

I rarely ever review anything, but felt that I had to review this hotel because everything just was far beyond my expectations. My husband and I just spent the weekend at the hotel and the Staff went above and beyond. We brought our Dog with us and and she was even allowed to be at the wine hour and was embraced by so many people. She loved the all the attention she received. The hotel brought her a bed, pet dishes and a biscuit to the room for us. The staff also sent us a complimentary bottle of champagne to our room for our anniversary which made it even more special. I can’t thank the hotel enough, they made our stay absolutely perfect! I go to the city often and I will never look beyond Kimpton Muse again.

Joseph Raczynski
2 years ago – Google

5

This is for the restaurant. Classy respite from the madness of Times Square. The food is well presented and rich while the drinks crafted carefully, but at a very high dollar. One person in our party had a single soda water (not from a bottle) with lime $7. That was unexpected and I'd say unfair. Always feel free to reach out to me on Twitter @joerazz

Dan Bouck
2 years ago – Google

10

Beyond expectations. First of all we were on the top (19th) floor with a walk out balcony and beautiful views of Times Square and Manhattan. The rooms are very large especially for NYC standards as many have mentioned. Full size bathrooms and wonderful rain shower heads. Hotel staff probably the most energetic and friendly hotel staff I’ve encountered anywhere. Amazing location. Only half a block from the center of Times Square, 4 blocks from Radio City Music Hall, and 20 min walk or so to Central Park. I strongly recommend this hotel to anyone who wants to be in the heart of it. I couldn’t have been happier with the decision to stay at the Kimpton Muse.

Georg Polanski
2 years ago – Google

9

Clean, beautiful & extremely helpful and polite employees - what else can you wish for! The location is fantastic as well: Broadway, theatres, stores, restaurants! Will be definitely coming back

Wesley Roberson
2 years ago – Google

6

Nice hotel, decor is modern and "chic". Staff has been helpful. Couple things in our room we're broken but not the end of the world. Hotel is very close to times square, that's a positive or negative based on if you want to be real close to times square. Public space is pretty limited, so hard to take advantage of the wine happy hour when lots of guests are down ther,but still nice that they do it.

John Schoos
2 years ago – Google

7

I Love Kimpton. My go-to hotel brand. This is a really clean, not NY expensive hotel in the heart of Times Square. Saying that - this is the worst Kimpton choice in the city. We prefer Kimpton ink 48 (Westside with great roof bar) or Kimpton Eventi (Chelsea with great restaurants). It is not Kimpton fault that this is a subpar Kimpton experience. The facility is in a very narrow building that does not have a lot of room, the cocktail hour and dining (?) experience were not upscale or Kimpton quality. The staff was friendly, but busy. Hamilton is right down the street as is the center of the universe. Enjoy your stay, if you're looking for Times Square experience this is a great place to stay.

Jared Reid
2 years ago – Google

7

Great location. Short distance from time square and the theater district. Front desk staff and valet were very friendly and accommodating. Room is clean and modern.

Annmarie Lopez
2 years ago – Google

10

The hotel was amazing. The accommodations are awesome. The staff is great. The restaurant is top-notch. They have acai bowls. I'll be back next week :-).

Jd Jd
2 years ago – Google

10

Wonderful rooms which are quite large for NYC and decorated with modern furnishings. Amazing location. Beds super comfy and I love the "disco" mirrors. Easy check in and friendly staff.

Michelle Pickles
2 years ago – Google

9

We are currently staying here in room 1502 with a lovely balcony, and the room is lovely. We’ve been loooking for a hotel to call home from home since the Warldorf Towers closed and it looks like we found one. We booked for my hubbies birthday and our daughters 21st. Sadly our daughter has been struck down with food poisoning ( not from the hotel food) but from elsewhere. And has been in bed all day on her birthday, to say the staff at this hotel are fantastic is an understatement, they are incredible, every single one of them including Angela from Housekeeping, what a truly lovely lady, bless her heart. The people on the desk who have bent over backwards to try make our daughters 21st a special day but sadly not able too as she’s so sick, but fingers crossed she’ll be well enough to enjoy it tomorrow. We absolutely love this place and look forward to making it our home away from home for many years to come.

Adam Poulter
2 years ago – Google

10

We were upgraded to a room with king bed on the 18th floor on arrival. From the moment we stepped in to leave a case two days before checking in the staff were warm helpful and genuinely kind to me and my nine year old daughter. Michael & Daniel were mines of information on places to see and things to do in NY and even gave useful tips for Washington! We were first time visitors to NY. We hope to be back with the rest of the family some time soon and we will definitely stay at the Muse! With special thanks to all the staff and especially to Amanda

Milton Montaque
2 years ago – Google

7

For a NY hotel this was nice. The rooms were much larger than anticipated. The staff was helpful and polite. The only thing I'd have to say is the shower drained a little slowly.

Christine
3 years ago – Google

9

Great location convenient to Broadway and Times Square. Amazing suite with balcony allowed for a great space to relax and recharge. I would definitely stay here again.

Tricia
3 years ago – Google

9

What an AMAZING stay! This is located about a block off of Times Square! The rooms are very nice. Our room was their standard double queen room which had plenty of room for two people. We were on the 9th floor which was surprisingly more quiet than we anticipated. The hotel staff is incredibly helpful and kind. The decor is funky and fun. The hotel was pretty easy to find as well. It is located near a few bars, a little cafe, and a few restaurants. I cannot say enough about this hotel! It was fantastic and I highly recommend staying here! It is in a great location - walking distance to Rockefeller Center and the like. The subway stations are nearby and it was pretty easy to hail a cab on nearby streets. I had a blast and will definitely tell others about it.

Lisa Gerrard
3 years ago – Google

8

We just stayed and it was fantastic. I have two very small gripes with the place - our outlets by the bed didn’t work right and there was a sticker on the toilet paper rolls (a sanitation thing, I’m sure, just annoying and very small) that made me shake my head a bit. My husband was a bit perplexed by the unisex bathroom in the lobby, which was hilarious to me. Very comfortable beds and we loved the hot chocolate and wine hour. The reason why we’re not giving a 4 star review is because of checkout/desk in general. There aren’t enough people at the desk. You can hear the phone ringing off the hook continuously. And the lobby is packed at all times. Our biggest issue was the valet. If we could review the valet separately we would leave 1 Star. We didn’t mind the expense of the valet, but you can’t access your car once you put it in for the night (it’s not 24hr access like other Kimptons). What really made us upset with our Kimpton experience was when our car was taken out after checkout. The valet parked it in a snow bank and my husband had just filled the gas...yet we were down to 1/3rd of a tank. How far away is the garage that you would use 2/3 of a tank getting there and back?! We were also greeted by the front desk before being greeted by the valet. I don’t think we can fault the hotel for this, but they should get this checked out - we can’t be the only ones who had the problem.

James Digiorgio
3 years ago – Google

7

Only suggestion is room 806 is very cold. They have a heater which was fine for us because we like the cold to sleep. Otherwise staff is extremely helpful and polite. Great location

MARY BRADLEY
3 years ago – Google

8

Concierge and front desk staff seem overworked and aren't super helpful. Housekeeping did a great job. Hotel very nice overall. Wine hour is appreciated but am coffee in lobby is not good.

Chuck W
3 years ago – Google

9

This is a typically exceptional Kimpton hotel. It is perfectly maintained and well staffed. Any issues you might run into are quickly solved. A small example, when we arrived late at night our room had no hand soap. We called the front desk and had two bars in hand within five minutes. All that and this hotel is a half block from Times Square.

Kim Shansby
3 years ago – Google

10

Great location; rooms are very up-to-date and clean. Would definitely stay here again.

Patrick Peterson
3 years ago – Google

10

Rooms were beautifully decorated. Mine even had a backing that looked out onto Times Square! The staff was super friendly, and the free wine hour is an awesome bonus. I'd definitely stay here again

Kevin Weall
3 years ago – Google

10

A 5 star experience. All staff very friendly and professional. Rooms v good. Def one to recommend !!

Bruce Rose
3 years ago – Google

10

Had great service, If you are planning on only staying on the island of Manhattan and want to be close to everything this hotel is right near the heart of times square. The inside has recently been updated and they have a free wine tasting at 5pm every night. Price is a little high but you are literally a 1 minute walk from times square, if this is the area you want to be close to then this hotel is perfect.

Julie Hess
3 years ago – Google

8

Wonderful hotel with great staff. Daniel was exceptionally helpful. The only suggestion would be to request a room not facing 46th street like we had. This was not a fault of the hotel's, but we had serious trouble sleeping due to the loud music from neighboring bars.

Meredith Vaughn
3 years ago – Google

10

From the moment my daughter and I set foot in this establishment, we felt the hospitality. We were greeted by a gentleman named Angel to register our reservation. What an asset to their establishment I found him to be. This was our first time using this chain, and I must lament we habe been converted. I intend to look for Kimpton hotels moving forward.

Kandi Zundel
3 years ago – Google

9

The absolute best hotel I have ever stayed in. The Kimpton staff was amazing. The young lady that helped us at the desk was an absolute sweetheart. (Unfortunately they did not meet the 3pm check in time, but we only had to wait 10 extra minutes) We had an amazing room, with a fantastic view!! Only a block from time square, but yet no noise was heard on the 18th floor. We had a breathtaking private balcony. The room was lovely and clean. The only negative thing I can say was that there was a giant hole in one of the sheets, no way the maid could have missed that when she was cleaning the room. Also, the liner to the shower door was coming off and actually cut my leg. But in all honesty, I would go back a million times! No where is perfect but this place is as close to perfect as I've seen!

Bill Yelenak
3 years ago – Google

10

Awesome hotel in the heart of Times Square with well appointed rooms. Staff is amazing and friendly, plus a complimentary wine hour! Wonderful time, would stay there again.

Credimiv Nekomata
3 years ago – Google

10

Great staff, cozy rooms, comfy bed, and close to everything! First time staying in NY and it's been pleasant so far. Everything about this hotel is lovely. I'll be in NY once a year and I know where to go to call home. Espirte (I prolly butchered you name sorry!) and Barbara were excellent. Thank you ladies for awesome. *cough*Give them a raise *cough*

Ellerson Pork
3 years ago – Google

10

The entire staff are absolutely amazing! The wine that was served during happy hour wasn't cheap tasting at all, and it was free. This is the second time staying here, and we look forward to a third stay.

Jonathan Sallot
3 years ago – Google

10

The rooms were very nice, and more spacious then I thought they might be. The hotel is located a block away from time square and is very centrally located for those looking to go out and explore. The staff was extremely welcoming and let us check in early on the first day. They offer nice perks like a wine reception during the night (free wine always a plus!). Overall I was very happy with this hotel and would gladly come back!

Zach Hornbaker
3 years ago – Google

10

Most amazing hotel experience ever. The staff, including Daniel and Angel, couldn't have been any more accommodating or welcoming. From the balcony room we had, to the nightly wine hour, the stay here could not have been better! Highly recommend this spot that is mere feet from the heart of Times Square.

Joel Otto
3 years ago – Google

10

Amazing hotel! Super quiet and clean rooms. I left a laptop and credit cards in the room safe...hotel security overnighted my belongings and i had everything within 15 hours! I am so thankful.

Maya Eid
3 years ago – Google

9

The Muse is truly the perfect NYC hotel! My husband and I just got back from a very short "staycation" at The Muse and we had a wonderful time. Our original room was taken (but maybe that was a good thing), because they not only gave us a generous discount on the upgrade fee, they also sent up a bottle of wine, a cheese platter, and an apologetic note (Thanks, Steven!)..Our new room was huge, comfortable, quiet, and very clean!- Also, the balcony was amazing! I am very careful in choosing hotels and The Muse really makes me comfortable- the employees are extremely helpful and kind (Especially-Daniel,Steven,Joanna and Security!)..We will definitely be back soon!

Kathryn Rogers
3 years ago – Google

10

We needed to come to New York for a short four-day trip. Normally we stay at five star hotels for 1 to 2 weeks. American Express suggested this hotel. It was close to where we had some business to do as well as close to the theater district. This is a beautiful small boutique hotel. We stayed in room 1701 which is a beautiful executive room with a nice view looking down 46 street. The bathroom was unusually large and comfortable for New York. The room was beautifully decorated. The staff could not be more accommodating.would definitely stay here again.

Carter Pups
3 years ago – Google

8

Thank you, thank you, thank you for our wonderful stay! We felt very welcome. We even had a wonderful Great Dane size bed waiting for us in our room! #extrapoints As Kimpton's are known, don't miss the daily evening wine hour. Because we were there in winter, hot chocolate was also available in the afternoon. And the morning coffee/tea is not to miss. Start your morning right! The location is just off Times Square, but far enough you don't hear the noise (at least not from our room). Away from Times Square you're a short walk from Bryant Park, library, shopping, Grand Central and much more. Good central location.

Daniel Dwight
3 years ago – Google

10

Never disappointed with our experience at Kimpton! Came to NYC for my birthday weekend and received complimentary bar drinks for my husband and I😊we will never stay in another hotel chain. Closeby time square and price was reasonable. Service and room was gresg. Thanks!

Joseph Raczynski
4 years ago – Google

6

This is for the restaurant. Classy respite from the madness of Times Square. The food is well presented and rich while the drinks crafted carefully, but at a very high dollar. One person in our party had a single soda water (not from a bottle) with lime $7. That was unexpected and I'd say unfair.

Jennifer Penchas
4 years ago – Google

9

Had a spectacular time at The Kimpton Muse hotel. The rooms are spacious and clean. Love the beautiful modern decor. Hotel is in the perfect area, close to everything on time square yet quaint and relaxing! Will definitely be returning! Love the hotel and the Nios restaurant!

Abby Ericson
4 years ago – Google

10

Absolutely loved this place! Interacted with many hotel staff and all were friendly and kind. Rooms were large and clean and comfy. Even came with a yoga mat! Most importantly, The Muse is incredibly pet friendly. We were able to bring my 65 lb rescue mutt at no extra cost. When we got their our pup was given a couple of treats. We forgot our dog's water bowl so they brought us up actually dog dishes. And there are no restrictions to leaving the dog in the room while we go out to eat. We have already booked our second trip to The Muse.

Brian Johnson
4 years ago – Google

8

Large, modern rooms with attractive furnishings and bright bathrooms. Unfortunately my shower handle fell off leaving a chip in the tile that made me happy it didn't hit my foot. The plugs by the bed weren't working. Front desk was great. I'd definitely go back.

Jodi K.
4 years ago – Google

10

I am someone who hardly ever gets a chance to travel. I decided that for my 30th Birthday I should finally take a day off from work and see my first Broadway play and live a little for once! I booked a room at The Muse after checking reviews online. This hotel blew us away! I plan on always looking for a Kimpton Hotel in the future. I used the "Secret password" when checking in and I received a small gift bag. Additionally, during check in there was hot chocolate to warm up with which my date continued to rave about for the next 24 hours. There was a free complimentary wine hour which we attended at the later end of the hour but it seemed like a great chance to network and mingle with other residents. We then left to see our Broadway show. Upon returning to the hotel we went to the bar and ordered a piece of cheesecake. The cheesecake was to die for! When we returned to our hotel room there was a bucket with champagne, three cupcakes, and a card from the staff wishing me a Happy Birthday! My eyes welled with tears! Upon arriving home after our one night stay I finally had a chance to open the gift we received with our secret password to find a jar of the hot chocolate cocoa powder! It was the absolute cherry on top if that is even possible! I plan to always look for Kimpton hotels in the future when I get a chance to travel. Thank you so much! You made my 30th Birthday amazing!

Jade Steven
4 years ago – Google

9

Great location right near subway, Rockefeller and Times Square. Lovely big room and bathroom. We got a great view overlooking a church. Would definitely come back again.

Páris Piedade Neto
4 years ago – Google

10

Kimpton really makes me feel pampered and its an experience, a sum of little details that together is huge. I think it stays modern, cozy and accessible on price. I never felt that in any other hotel chain, even more expensive ones.

Rebecca Knowles
4 years ago – Google

10

Awesome location just steps from Times Square, on a quiet side street. Beautiful lobby, and helpful, friendly staff greet you when you return from a fun day in the city. The happy hour every evening (with free wine) is a nice way to unwind, and the rooms are spacious (by NYC standards), and beds comfortable.

Ali AW
4 years ago – Google

10

My name is Fatima. I checked out this morning. I must say I had the most beautiful experience ever! Absolutely loved the premier balcony suite. Amazing staff. Over all I will surely come again..

Christina Maness
4 years ago – Google

10

Want to be right by Times Square? This is your hotel. The rooms are hip, the beds are comfortable, and the WiFi is reliable and free. The staff at the front desk are extremely nice and even gave me a glass of wine while I checked in!

Christian Bourasseau
4 years ago – Google

10

This hotel is amazing and without doubt one of the best hotels in NYC. The rooms are very beautiful, modern with a nice pop art twist and they feel (because they are) luxurious. The minibar is the best in NY and the service is beyond words, perfection. This is the best hotel in Time Square that's for sure. The 5:00 cocktail is great, feels like a private club.

anshul jain
4 years ago – Google

6

Its a nice place although a bit pricey. The menu has many options. courteous staff

Mary Hornaday
4 years ago – Google

9

Location is perfect to walk everywhere within a few blocks. Service here was amazing from the second we walked in the door, all staff at front desk were super helpful and friendly!!! Rooms were very clean and nice, nice showers! This experience made our first trip to New York so much easier, from a small town country girl I so appreciated this!

Wendy Lopez
5 years ago – Google

10

We had a great experience with this hotel. It gave us comfort and security. I love the staff more, they were so accomodating and they made sure that everything was pretty set and perfect. The location as well was so freakin amaizing..Thanks!

Lora Woodruff
5 years ago – Google

9

We have nothing but great things to say about this hotel! We've stayed on two separate occasions - eight years apart - and love the location for convenience to all the Broadway theatres. The rooms are surprisingly spacious for NYC, the linens are top quality and provides everything we expect when we travel - sparkling clean, prompt responses from staff for extra towels, excellent coffee/tea service in the morning and a afternoon wine reception to boot. It's become our go-to place anytime we need to stay in mid-town.

Adele Tiblier
5 years ago – Google

9

Absolutely perfect! From the location to the overly accommodating staff, we could not have had a more pleasant experience. Every time we walked in, we were greeted with the most hospitable front desk employees. It truly was one wonderful little thing after another: - The concierge who greeted us upon checkin with smile and offers to assist with anything we needed - The doorman who chased down a taxi for us, even when the street in front of the hotel was closed for a run - The night desk person who wrangled a bucket with iced cold drinks as our fridge was being replaced at the time of our stay Our room was large, lovely and well appointed. We had upgraded to a balcony room, which in nicer weather would have been used for some fresh air. In the AM, there was a coffee bar, and the evening's wine receptions are a wonderful touch. I'd highly recommend people becoming Kimpton Karma Rewards members. The perks turned it from a great stay to an amazing one (not to mention discounts). I'll definitely be back and would recommend this hotel to anyone traveling.

Christopher Brown
6 years ago – Google

10

Stayed here for our honeymoon and have to say The Muse was an excellent choice. Right from the moment we contacted them regarding booking they were always very helpful and promptly answered all our questions. After a long day travelling we arrived to find a few nice treats in our room and had also been allocated a room with a balcony. The size of the room was impressive for the amount you pay, similar rooms at other hotels were twice the price. Food and cocktails at Nios were also up to the same high standard. Top marks and big thanks to all of the staff at The Muse!