 5 832 recensioni

Embassy Suites by Hilton Memphis

1022 South Shady Grove Road, Memphis, TN 38120, Stati Uniti d America Accesso

Embassy Suites by Hilton Memphis

L'Embassy Suites Memphis Hotel è adiacente al centro commerciale Regalia ed è comodo nel settore degli affari di East Memphis vicino allo scambio I-240 e Poplar Avenue. Questo Memphis Hotel di lusso a servizio completo è a pochi minuti da: quartier generale del World FedEx, carta internazionale, ServiceMaster, Regions Bank, TPC di Southwind, aeroporto internazionale di Memphis, Università di Memphis, Mike Rose Soccer Complex. Vicino da questo hotel a Memphis ci sono le comunità di Germantown, TN, Cordova, TN, Barlett, TN, Colliereville, TN, Downtown Memphis. Le attrazioni di Memphis nelle vicinanze includono: FedEx Forum, sede dei Memphis Grizzlies, Autozone Park, Home of the Memphis Redbirds, Beale Street, National Civil Rights Museum, Elvis Presley & Apos; s Graceland, Memphis Zoo, Memphis Botanical Garden, Germantown Performing Arts Center, Stax Museum of American Soul, Gibson Guitar Factory, Theatre Memphis, Brooks Museum of Art, Memphis Pyramid, Tunica Casinos. Gli ospiti delle suite dell'ambasciata Memphis Hotel soggiornano in spaziose suite a due camere e ricevono una colazione gratuita cotta all'ordine. Inoltre, questo bellissimo Memphis Hotel offre un ricevimento serale. L'accesso a Internet ad alta velocità gratuito è disponibile in tutto l'hotel. Fino a agosto 2015 la nostra hall, Select Guest Suites, Atrium, Pool e Fitness Center sarà in fase di ristrutturazione. Offriremo una selezione limitata di articoli per la colazione, bevande e snack durante questo periodo. Il nostro ristorante, Frank Grisanti & Apos; è ancora aperto per pranzo e cena. Apprezziamo la tua pazienza mentre miglioriamo il nostro hotel. Visualizza i nostri speciali di hotel a tuo piacimento.

Embassy Suites Memphis is located in East Memphis near I-240. Our hotel is in an ideal location for the business and leisure traveler. We are located in the heart of the East Memphis business district and surrounded by many restaurants. We are within 15 minutes to Memphis' major attractions, including Elvis Presley's Graceland, Beale Street, Civil Rights Museum, Liberty Bowl and much more. We are less than 10 minutes to the Mid-South's largest and most diverse collection of shopping malls and only 40 minutes to the exciting casino entertainment in Tunica, MS. Elvis Presley's Graceland - 800-238-2000 Stroll through Graceland Mansion, climb aboard Elvis Presley's custom jets and see his famous pink Cadillac. Ask about our exciting Graceland Package. The Dixon Gallery and Gardens- 901-761-2409. The Dixon Gallery and Gardens is one of the country's finest museums. Beale Street - Downtown Memphis. The melting pot of Delta Blues, Jazz, Rock 'n Roll, R& B and Gospel. Sample the rich spicy food of the South, its cold brew and hot music. It's the coolest place there is, and it's only in Memphis. Among the hottest spots on Beale: Alfred's, BB Kings, Elvis Presley's Memphis, Rum Boogie Café, Silky O'Sullivans and Hard Rock Café. Memphis Pink Palace Museum and Planetarium - 901-320-6362. Features cultural and natural history of the Mid-South, traveling exhibits and the hand-carved Hyde-Park Miniture Circus. Union Planters IMAX Theatre features spectacular films daily. The Planetarium offers audiovisual trip through space and time.

Camere

Hotel

  • Internet
    WiFi gratis
  • Accesso Internet ad alta velocità nelle aree comuni laptop
  • La connessione internet wireless nelle aree pubbliche
  • Trasporti
    Navetta gratuita aeroporto
  • Parcheggio gratuito
  • Il parcheggio in loco
  • Parcheggio
  • Parcheggio custodito
  • Accesso treno
  • I servizi di trasporto locale -
  • I servizi di trasporto - ufficio locale
  • Reception
    24 ore front desk
  • Bagaglio da stiva
  • Check-in
  • Check-in veloce
  • Check-out
  • Reception
  • Late check-out a disposizione
  • Lo spazio di archiviazione
  • Lavorare lontano
    Business centre
  • Scrivania con presa elettrica
  • Generale
    Aria condizionata
  • Camere riscaldate
  • Corridoi interni
  • Camere non-fumatori
  • Bagno o doccia
  • Aria condizionata Area pubblica
  • Adattatore jack telefonica disponibile
  • servizio hotel
    Sicurezza 24 ore
  • Bancomat / Pagobancomat
  • Lavaggio a secco
  • Compiacente di protezione antincendio
  • Servizio di pulizia Servizio completo
  • Asciugacapelli
  • Pulizie quotidiano
  • Tavola da stiro
  • Servizio lavanderia / lavanderia
  • Sistema di diffusione sonora
  • Cassetta di sicurezza
  • Sicurezza
  • Pulizia Valet
  • Valet stesso giorno di lavaggio a secco
  • Servizio sveglia
  • Punti vendita
    Regalo / Edicola
  • Varie negozio / Convenience
  • Viaggiare con gli altri
    Adatto per bambini
  • Animali ammessi
  • Accessibile
    Strutture accessibili
  • Ascensori
  • eventi
    Strutture per conferenze
  • Ricevimento serale
  • Sale riunioni
  • Servizi ecologici
    Coinvolgimento delle comunità locali

Camere

  • Comunicazione
    Connessione internet ad alta velocità
  • Telefono multilinea
  • Due linee di telefono
  • Segreteria telefonica
  • Biancheria da letto
    Culle
  • Divano letto
  • Bagno
    Accessori da bagno
  • Cibo e Bevande
    Caffettiera / teiera
  • Cucina completa
  • Cucina
  • Angolo cottura
  • Microonde
  • Mini-frigorifero
  • Wet bar
  • Divertimento
    Tutti i canali d'informazione
  • TV via cavo
  • CNN disponibile
  • Film / Video
  • Giornale
  • Attività commerciale
    Porta dati
  • Scrivania
  • Scrivania con lampada
  • Telefoni con luce messaggio
  • Generale
    Aria condizionata regolabile autonomamente in camera
  • Sveglia
  • Allarme antincendio
  • Ferro
  • Sistema di riscaldamento / raffreddamento auto-controllo
  • Rilevatori di fumo

Ricreazione

  • Piscina
    Piscina al coperto
  • Piscina
  • Benessere
    Jacuzzi
  • Mulinello
  • Fitness
    Centro fitness aperto 24 ore al giorno
  • Esercizio cardiovascolare
  • Centro fitness
  • Centro benessere
  • Sollevamento pesi
  • Sport
    Golf
  • Giochi / film
    Casinò
  • Sala giochi

Cibo e Bevande

  • Piano pasto
    Colazione a buffet
  • Colazione a buffet gratuita
  • Libero colazione americana completa
  • La completa prima colazione americana
  • Attenzione speciale
    Cocktail gratuiti
  • Ricevimento serale gratuito
  • Libero caffè o tè in camera
  • Servizio da caffè Lobby
  • Drink di benvenuto
  • Servizi
    Servizio in camera
  • Cibo ecologico
    Il cibo locale e di stagione
  • Cucinotto
    Griglie del barbecue
  • Outlets tipo
    Salotto di cocktail
  • Lounge / Bar
  • Ristorante

Colazione

  • Colazione a buffet gratuita
  • Libero colazione americana completa
  • Colazione a buffet
  • La completa prima colazione americana

Politica della casa

  • Orario di arrivo: 16:00
  • Orario di partenza: 11:00

Annulla la politica
Tutte le prenotazioni devono essere annullate 24 ore prima della serie di arrivo, se la prenotazione è stata fatta per via elettronica si prega di annullare elettronicamente per evitare confusione e un disegno di legge no show

Viaggiare con gli altri

Condizioni bambini
I minori di 18 anni soggiornano gratuitamente in camera con i genitori stesso.

Gli animali domestici sono ammessi su richiesta.
$75(1-4n),$125(5+n)2petsMax,dog/cat only

Lingua parlata

  • Inglese

punte di portineria

If you’re winding down for the day or gearing up for the night, have a more relaxing evening at our complimentary Evening Reception. The complimentary Evening Reception held nightly features free snacks and beverages for guests. Choose from a variety of alcoholic and non-alcoholic beverages while enjoying light appetizers and great conversation with family or coworkers. It’s more than perfect for adults and kids alike.

Capacità di benvenuto

  • Numero di Sale riunioni: 16
  • Numero di camere da letto: 220
  • Massima dimensione Sala riunioni: 3000 sq. ft.

Parcheggio

  • Parcheggio gratuito
  • Il parcheggio in loco
  • Parcheggio
  • Parcheggio
  • Parcheggio custodito

Servizi

  • Guardie di sicurezza
  • Capienza massima

Ambiente

Azione Ecologiche di proprietà

Le sfide ambientali hanno un impatto sul benessere delle persone e degli ecosistemi di tutto il mondo. Ci sforziamo di operare nel modo più efficiente possibile, tutta la nostra catena del valore. Per futuro a basse emissioni, riduciamo e monitor di energia e l'utilizzo di acqua. Come parte del nostro impegno a ridurre i nostri rifiuti in discarica, abbiamo creato una strategia globale per i rifiuti e stiamo lavorando con il WWF per ridurre gli sprechi alimentari nelle nostre operazioni e della supply chain. approvvigionamento responsabile fa la differenza: noi fonte di beni e servizi a livello locale il più possibile.


  •  Il cibo locale e di stagione
  •  Coinvolgimento delle comunità locali

Certificazioni

ISO 14001

ISO 14001 è uno standard accettato a livello internazionale che delinea come mettere in atto un efficace sistema di gestione ambientale. È progettato per aiutare le aziende a rimanere commercialmente di successo senza trascurare le responsabilità ambientali, come ad esempio: • Migliorare le prestazioni ambientali costantemente • rispettare le normative locali e nazionali e altri requisiti abbonati • Prevenire i pericoli di inquinamento da acqua, aria e terra • Controllo e ottimizzare l'acqua ed energia Consumo • Promuovere il riciclaggio e il recupero dei rifiuti • Aumentare la consapevolezza ambientale tra i dipendenti e addestrarli ad adottare buone pratiche nella loro attività • Utilizzare prodotti per le pulizie ecologiche • Usa carta certificata silvicoltura sostenibile

ISO 50001

ISO 50001 si basa sul modello di sistema di gestione del miglioramento continuo utilizzato anche per altri standard ben noti come ISO 9001 o ISO 14001. Ciò rende più facile per le organizzazioni integrare la gestione dell'energia nei loro sforzi complessivi per migliorare la qualità e la gestione ambientale. ISO 50001 fornisce un quadro di requisiti per le organizzazioni per: - Sviluppare una politica per un uso più efficiente dell'energia - correggere obiettivi e obiettivi per soddisfare la politica - utilizzare i dati per comprendere meglio e prendere decisioni sull'uso dell'energia - Misura i risultati - Rivedi quanto bene La politica funziona e - migliora continuamente la gestione dell'energia.

Recensioni più utili 8 32 recensioni

Christina McGee
4 anni fa – Google

4

Nice lobby, dirty rooms. Stained chairs, carpet, sink was may working. Very disappointed.

Brian Shelley
4 anni fa – Google

7

The staff was very friendly. Parking was very convenient. The lobby was very nice. The room was very big. The bed was very comfortable. The tv choices were the best ive seen yet. The big problem was its dirty. The whole room could use a deep cleaning. The shower was grimy and i moved the couch to plug in a phone charger and it had trash and could use a vacuuming.

Lloyd Ambrose
4 anni fa – Google

6

It's nice, but instead of the actual amazing buffet breakfast, all they have is sugary poptarts and cinnamon rolls desserts for breakfast. No actual food. Very disappointing

Melissa Nilges
4 anni fa – Google

9

Great hotel! Very nice staff. Hotel was clean and very quiet considering there was partying going on in the room next door. I could not believe how quiet it was.

Marc Lee
4 anni fa – Google

4

Check in was great. Thanks to Kyle displaying Excellent Customer service. This is just a FYI to others that are considering Embassy Suites Memphis Shady Grove. We would rate them 5 star but due to a few exceptions, there is a major difference between locations (Nashville/Memphis) breakfast and swimming were the high points, evening reception is not the same (chex mix,salsa,chips) only one bartender to accommodate the number of guest (must have wristband on your wrist), we booked the Premium Suite that was not stocked with the snack refreshments included in the Premium Suite package, only two wash cloths provided. For the amount of money you pay, I would expect more/better!

Ron P
6 anni fa – Google

5

The 80s called and want their fitness center back. Very old equipment. I was unable to get the settings I wanted on the elliptical machine because touching the screen barely worked. And the fitness room is small. I stared at a dusty vent while working out. Probably not healthy. Other than that, the staff is very friendly and helpful. The room was clean and roomy. Breakfast is fairly standard hotel breakfast food. The complimentary happy hour is nice. But knowing the fitness center doesn't meet my needs, next time I'll consider a different Hilton hotel in the area.

Elise Ros
6 anni fa – Google

7

This was my first time staying in an Embassy Suites and we thoroughly enjoyed. All the employees were extremely nice and helpful. The breakfast buffet and made to order breakfast station was a great start and the complimentary drinks were the perfect end. Pool and hot tub were pretty clean. The rooms were clean and comfortable. Grounds were well kept and the hotel is walking distance to a number of great restaurants.

MZ TATUM
6 anni fa – Google

7

Cons: Room was dirty, hair on the bathroom floor and in the shower, the stopper in the sink was broken; called and reported it twice and nothing was done about it. Called to be transferred to another guests room and was on hold for 3 minutes. Called back to the front desk, no answer. Parking is ridiculous!

Pros: A housekeeper by the name of Ramona was super sweet! She turned my frown upside down and made my stay A LOT better. The staff here is extremely friendly and helpful! Smiling faces are always a plus for me. Food was delicious and happy hour put a huge smile on my face! The ambiance of the hotel was very nice.

Alexander Ferrier
6 anni fa – Google

10

Good located in Memphis, 20 min from the airport (car) and 20 min to downtown. Spaces rooms (one bedroom, one living room), functional bathrooms. Restaurant Crisantis on site (top Italian food) and daily happy hours. Breakfast with front cooking kitchen for eggs / Omelettes and the crew is always friendly and present. Great bar with a suitable offer. Around the hotel are several restaurants and shopping malls located.

Kim Salerno
6 anni fa – Google

7

this was our second stay within a couple of weeks at this particular Embassy. Our room was much better this time in regards to the air conditioning system. We were fully pleased for the most part. The only reason it did not get five stars for this visit was that there was a family reunion staying at the location,and while we were made to wear bands at the swimming pool to ensure that we were guests of the hotel, that was not enforced for everyone else that was there. The pool was overcrowded and kids were unattended and kept flipping the lights. Even after complaining to the front desk, the security guard came and just batted an eyelash and kept walking.

Gary Griggers
6 anni fa – Google

8

The place was very busy but still quite once your up in the room. Rooms were real comfortable with a "homey" feel. Mine was quite warm as it wouldn't cool past 77°F which made for a restless night. They also have free snacks and drinks for overnight guests.

Bryan Salerno
6 anni fa – Google

6

We had numerous problems with the rooms. The first room the air conditioning was not working and it was leaking water. After 45 minutes they decided to move us to another room, which they are broke in the middle of the night. I told the person at the front desk in the morning about the air in the second room and that I tried to call numerous times but nobody is answering the phones. He rudely stated that they were very busy due to check outs. I assumed he was sending somebody else for the air conditioning but nobody came and we ended up leaving without even taking showers. When checking out it took 20 minutes because another guest was having an issue in front of us and there was no one else to help. Eventually a very nice lady came and helped us and comped the room and apologized for the service. I honestly could care less about the money as we have two young kids with us.

Bart Rinkenberger
6 anni fa – Google

8

Clean facility and friendly staff. Breakfast was well done like most Embassy Suites. It’s clearly an older building that has been well maintained and modernized. A good value.

Michelle Latham
6 anni fa – Google

4

After traveling and working all day I look forward to getting to my hotel room, however upon my arrival at 7pm there was no rooms ready! Since normal check in is 3 or 4pm I was surprised. Instead of apologizing and maybe offering me a complimentary drink or appetizer. He said "what's your number, well call you when we have a room ready." although I had an email with my reservation he was adamant to tell me they did not have me in the system. Interestingly I am to assume the other 3 people sitting and waiting didn't have reservations either!
I expected a much better customer service experience, especially in a situation like this.

Jeff McKnight
6 anni fa – Google

10

Helpful and courteous staff and great restaurant. We attended a private event and it was fantastic. Private room with great service.

Teela Phelps
6 anni fa – Google

9

Very nice hotel as far as being members that is as I have not stayed as a non member. It seems very fancy inside as well as huge with 5 stories. Kids enjoyed the view from elevators as they got on to go to downstairs. Beds are amazing to sleep in as well cause I for one slept till literally 12:25

Madeline Webb
6 anni fa – Google

10

The smoked salmon was absolutely delicious,the topping had a good but different taste,very good. Four of us all had something different and all happy with our choices. Super server and very nice atmosphere. .will be going back soon again.

Chris Zumbach
6 anni fa – Google

9

Made to order breakfasts: great! Free drinks & appetizers in evening. 3 sinks in one King size room. Loved the large layout of the room which overlooked the lobby. Easy Uber ride to Beale St & the football game.

Bryan Nishimoto
6 anni fa – Google

8

I came to the hotel for a professional meeting. The hotel was clean and the room where our event was held was up to date and nice. I was impressed by the size and appearance of the lobby. I would not have expected the lobby to look the way it did from the outside. Overall seemed quite nice.

Kashana London
6 anni fa – Google

7

The hotel is nice. Customer service was excellent.The hotel has only 5 floors and the rooms smelled a bit stale. The inside of the hotel could use some upgrades. I have visited better or more modern Embassy Suites around.

Frankie Wade
6 anni fa – Google

9

Excellent meal at nearby restaurant! Menu is limited, which I love. Not overwhelmed with choices but items are varied. Salmon was fresh and perfectly cooked. Service was perfect.

Carson Scrv
6 anni fa – Google

7

The only reason I did not give it a 5 star is I did not stay in a room. I attended a training seminar. The lobby was very clean and the staff was very kind, courteous, and helpful. If the room are anything like the lobby it is a definite 5 star.

James Magary
6 anni fa – Google

8

Check in was easy. Room was large and clean, had a couch/desk area that was a nice addition. They do free cocktail hours in the evening. Staff was friendly. They give a little bag of goodies on check in, just stuff like water and snacks but it was nice. Only complaint is something happened with my card and the card of at least a few other guests. Tried to go back to my room after midnight one evening and door wouldn't open, they had to check me back in basically to get it working. Still would stay again, no other issues.

Scott Bosarge
6 anni fa – Google

5

Not impressed. The Marriott is the same price and is a much better facility. However. The Grisantes restaurant is very good Italian.

Clarence Threatt III
6 anni fa – Google

8

Hotel staff was nice. Our bathroom toilet did not flush properly but they quickly came to fix. Overall very good stay. The breakfast staff was extremely friendly especially handling the volume of people and the food was good.

Dominic Griffin
6 anni fa – Google

10

Nice hotel that has been recently refurbished. Rooms very nice with a good breakfast included. Would stay again.

Max Goodkind
6 anni fa – Google

9

Great hotel. Good breakfast and free drinks from 530-730. Only issue was it took a long time for the water to get hot and sometimes just warm if your room is in back of hotel. Other than that great place to stay at. Highly recommend for Memphis area.

David
6 anni fa – Google

8

The hotel staff was wonderful. Made you feel welcomed and attended. The free breakfast had a great selection. The happy hour drinks were good, strong. The appetizers could have been better. Conference rooms were a bit too warm for my test. The room was nice, good cleaning service. Although, room did have a moldy/musky smell that never went away. Overall, good experience.

cenglish46
7 anni fa – Google

10

Had to stay here for 4 weeks during an unexpected plumbing issue with the house. Its a really nice place, great managers specials for drinks and snacks and a really nice indoor pool. Plus having a Grisanti's restaurant downstairs is an added extra cool bonus. I will stay here again

Jerry Fisher
7 anni fa – Google

9

Rooms are clean and very nice. Room Service was prompt and excellent. Breakfast was delicious. Wonderful, friendly staff. I felt very welcome. I will make this one of my stops when I'm in town.

Cecilia Singletary
7 anni fa – Google

7

My overall experience was good. The hotel is experiencing a hot water problem. You have to let the water run for 10 minutes or more to get hot water. Once it finally gets started it's fine... The breakfast choices and happy hour were exceptional. The staff was polite, the facilities were clean. Dining in the on site restaurant was good, my food was delicious. I would definitely recommend this hotel...

Jeno Cram
7 anni fa – Google

4

The breakfast was excellent and the free Happy hour was a nice perk. They didn't end up cleaning my room one night and the floors were filthy in my room. Not as clean as I would expect from a Hilton branded hotel. The hotel overall was very warm. The WiFi is horrible in the 4th floor room I had and the cell service was spotty. The fitness center equipment needs work.

Harold Keys
7 anni fa – Google

9

IT was very clean, the bed was so comfortable I didn't want to get out of it. AND breakfast every morning was delicious. WE had our family reunion there on the 21st through the 23rd and we had a good time. It was about 200 of us with children and we all had a great time. Children loved the pool. Grown ups was in the fitness room. And at night we lounged around in the lobby or the eating area. IT was a great experience.

Shamya Boyce
7 anni fa – Google

10

I had an awesome time here. I enjoyed the cozy beds and the cable. You have to pay for wifi but other than that, I really enjoyed it. The complimentary breakfast was awesome.

Howard Kim
7 anni fa – Google

5

Stayed two nights. Couldn't believe it was an Embassy suite run by Hilton. Arrived 10 min before 4pm, waited for 40min for check-in because of no rooms cleaned and ready. After first night, the room was not cleaned, breakfast was messy, crowd, 50' long waiting line. I have been Hhonors member for many years, and had a bad experience with Embassy suite this time. Won't return.

Lynn Carlisle
7 anni fa – Google

7

Comfortable beds and furniture. Clean and very quiet . Indoor pool with exercise equipment. Full cooked to order or buffet breakfast with plenty of setting area and staff . Security with closed gates at night with one entrance/exit open for your safety . Need more outside lighting around Motel parking to make this 5 Star. Staff very pleasant and knowledgeable of the area and keep dining and lobby ready to great guest.

Fred Marshall
7 anni fa – Google

6

Decent. Had some cleanliness issues with the room (too many to make it a one off set of problems). Friendly people though and breakfast was really well laid out and spacious (and tasty!). Not bad, but not great.

Daniel Wilkinson
7 anni fa – Google

9

WiFi reception sucks in the bedroom, but is great in the suite. Generally, it's extremely slow. Nice hotel regardless.

elizabeth dixon
7 anni fa – Google

5

I am appalled by the lack of cleaning service. No soap in my bathroom. Asked at front desk in the morning for soap; told they send it up. Called again at noon and was connected with housekeeping, where I left a message. 5:47p and room is not cleaned. Called front desk again and finally towels were sent up. Bring yout own soap!.
7pm: Someone Came to clean the room before bed. I guess Ill add a star-3, instead of 2.

Dustin Elston
7 anni fa – Google

8

Great hotel with a classic Grisanti's-family restaurant inside. Beautiful design with great service and comfort, plenty of commodities, and excellent food

Francisco Olalde Jr
7 anni fa – Google

7

The lounge area was just amazing and when we were settled into our rooms we didn't need a thing, it was already prepared for us.

G Cole
7 anni fa – Google

10

Very upscale. From the rooming to the Frank Grisanti restaurant. 1st impressions are everything, and this was a great 1st experience.

Chris Welch
7 anni fa – Google

8

Good rates and reasonable rooms and very friendly staff.

Jeffery Meariman
7 anni fa – Google

7

The amenities and lobby/reception area are quite nice and appear to have recently been redone. Very spacious and a large area for breakfast which is quite good for a complimentary service. The rooms seem to have been refinished as well but with a little less focus on quality materials. Overall still a nice place to stay and I would not have an issue returning in the future.

Kerby Gordon
7 anni fa – Google

9

The room are outstanding. Service is exceptional. And there are many eating options nearby.

Carmen Griffin
7 anni fa – Google

8

Rooms are clean and roomy. Atrium is huge and inviting. The breakfast that is enclosed with price is really good.

Mc _alphie
7 anni fa – Google

8

I just loved the pool area. Their suites are nice

Josh Sheppard
7 anni fa – Google

8

Good location near several restaurants. Happy hour in the evening and a large breakfast in the mornings. Rooms are spacious and clean.

Greg Williamson
7 anni fa – Google

10

Wonderful location and dining. Ronnie Grisanti's is a great Italian restaurant with a pleasant atmosphere.

Bryan Mancill
7 anni fa – Google

9

Service was fantastic! Bed was comfortable. Parking was ample. Good breakfast.

Andrew Morgan
7 anni fa – Google

8

I am traveling from chicago to Houston and the River Inn came up as almost 50% of the way. How wonderful to discover a magical way-station. The hotel is newish and decorated in the immortalized style of the old south. The rooms are sumptuous and oh, so comfortable! I did not want to get up! Paulette's is the "iconic" restaurant...

Mike Pinkerton
7 anni fa – Google

8

Had a brief overnight stay at the embassy suites in Memphis, the included made to order breakfast was superb as usual! The rooms and bathrooms are a bit dated and seem like they could use a refresh, but the bed was comfortable and room was quiet.

Tammy Mayer
7 anni fa – Google

7

Comfortable hotel with a friendly staff. Enjoyed complimentary breakfast AND happy hour. However, ran out of TP and coffee in the room.

Alton Townsend
7 anni fa – Google

10

I had the Presidential suite for two nights and it was amazing! Robin at the front desk was very helpful and I would recommend this property to anyone coming to Memphis. The remodeling they did made the place looks amazing. I. Will. Definitely. Be. Back.

Grace Basa
7 anni fa – Google

9

My family and I love Embassy Suites. Although this hotel is not as beautiful as their Atlanta and Destin branches, they have the best and friendly customer service. Their breakfast is good and the wait staff (Willie Mae, Chris and Gregory) provided excellent service. Willie Mae is friendly and always checks if you need anything and Chris even help us pack our to go food and offer us high chair the moment we went for breakfast. Gregory is also friendly and deliver our kitchen needs (cups and hot chocolate) in our room. He came back twice and he is very approachable. Most of staff esp the kitchen staff were always smiling and very attentive to our needs. They even made a mickey mouse pancake to our daughter. On the other hand, Kaneisha is deliver our towels and she provided us all the toiletries we need. Tim the shuttle driver was very friendly and on time. We have a wonderful experience and service in this hotel. We will definitely come back to this place. It's very kids friendly hotel.

Tony Krieg
8 anni fa – Google

9

The hotel is excellent. I used e-check in and the electronic key. I was able to park near my room open the side door with my phone and go straight to my room bypassing the front desk. Best hotel experience I have had so far.

Mike Newton
8 anni fa – Google

5

The restaurant has good food and a great waitperson(Jackie). Unfortunately the bartender is rude and cost them any future business. I will probably stay somewhere else in the future. As a Diamond member for over 10 years I think I have a decent take on reasonable expectations and he is at the bottom of the barrel.

caleb nye
8 anni fa – Google

9

The staff always seems to be pretty attentive, nice, and courteous. The rooms are nice and clean. And I haven't found anything overly the top wrong with them. The only thing that I would change our location of wall outlets to help make things easier to charge but that's nitpicking.

Hugo Caballero
8 anni fa – Google

7

I went with my girlfriend to Grisantis to celebrate our being together for 6 months. The food and service were terrific, and the atmosphere was calm and rich. I would have given it five stars if bananas foster was still a dessert item (was a staple of this restaurant for quite some time).

Elorie Boeh
8 anni fa – Google

6

This was by far the worse Embassy Suites we have stayed at. The room was dirty including blood stained sheets and there was a musty smell in the room. The pool was tiny which made it over crowded all night long. We were going to stay in a few weeks as well and changed our plans. The staff was friendly. I just wish all the money spent to keep the lobby area nice would also be applied to up keeping the rooms.

Eltonio Cooper
8 anni fa – Google

9

This is a wonderful hotel! Friendly staff & great management!!!! Everyone was so helpful & went out their way to give us a early checkin in!! Special thanks to travis lowe for his excellent customer service!!!! The rooms were spacious & clean & the breakfast & dinner was amazing!!!!! I would definitely recommend to friends & family!!

Carrie Bergloff
9 anni fa – Google

7

This hotel is under construction on the entire bottom floor and should be complete Aug 2015. The room was clean and spacious. Staff was very friendly. Workers began at 8 am but we don't sleep late so it didn't bother us. I would stay here again especially after remodeling is complete!